Owners have filed 82 complaints
about the 2002 Hyundai XG350 with NHTSA between 2002 and 2021.
The largest single group is the airbags.
Across this model's run it ranks 2 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the Hyundai XG350. 50 means typical for this
model; 100 means roughly double.
Severity — 100
24.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 24
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
525.0%
Side/Window
315.0%
Automatic Transmission
315.0%
Underbody Shields
210.0%
Sensor/Control Module
210.0%
Rear
210.0%
Frontal
210.0%
Instrument Cluster/Panel
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
23.4%
1,000 – 9,999 miles
11.7%
10,000 – 24,999 miles
23.4%
25,000 – 49,999 miles
1119.0%
50,000 – 74,999 miles
2136.2%
75,000 – 99,999 miles
1220.7%
100,000 – 149,999 miles
813.8%
150,000+ miles
11.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2002peak 5Jan 2021
Recalls on the 2002 Hyundai XG350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V124000
SUSPENSION
HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.
Risk: IF THAT HAPPENS, THE VEHICLE MAY LOSE DRIVE POWER TO THE WHEELS, AND THE FRONT WHEEL MAY MAKE CONTACT WITH THE FENDER OR WHEEL WELL, THEREBY INCREASING THE RISK OF A CRASH.
04V369000
FUEL SYSTEM, GASOLINE:STORAGE
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
Risk: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
04V178000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
Risk: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200912334,786 units in Canada
Structure
On certain vehicles operated in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), road salt can collect in the rear portion of the side members of the subframe and may result in internal corrosion leading to thinning or perforation of the subframe steel. The corrosion may ultimately lead to separation of the lower control arm at the forward mounting point to the subframe. When separation occurs, in most cases, the movement of the arm will cause the axle to pull out of the transaxle and the vehicle will no longer have drive power to the wheels. In extreme cases, the wheel can also rotate off its designed axis and make contact with the fender or the wheel well. Both outcomes could result in a loss of vehicle control and a crash causing property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, replace the front subframe assembly. Should the subframe not require replacement, drainage holes will be added, as well as treatment with rust-proofing material to arrest the corrosion process.
Recall 200413037,126 units in Canada
Fuel System
On certain vehicles, the fuel tank assembly valve may not close properly. If a vehicle with a fuel tank assembly valve that is not properly closed were to roll over, fuel spillage could occur. Fuel spillage in the presence of an ignition source may result in a fire. Correction: Dealer will install an additional fuel tank assembly valve.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 139,000 milesPrinceton, NJFire
ENGINE
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE DRIVING 40 MPH, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS NOT SURE OF THE ORIGIN OF THE ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
NHTSA complaint #11140591 — an unverified report by a vehicle owner.
at 83,000 milesTulsa, OKCrash
AIR BAGS
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.
NHTSA complaint #10324695 — an unverified report by a vehicle owner.
at 83,000 milesTulsa, OKCrash
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.
NHTSA complaint #10324695 — an unverified report by a vehicle owner.
at 65,000 milesMansfield, CTCrash
VEHICLE SPEED CONTROL
VEHICLE: 2002 HYUNDAI XG350 SEDAN, EQUIPPED WITH ABS SYSTEM AND ANTI-SKID DEVICE. EVENTS LEADING UP TO FAILURE: SINCE 2003, ON THREE OCCASIONS THE FOLLOWING HAPPENED- WHILE DRIVING AT LESS THAN 5 MPH, UPON DEPRESSING THE BRAKE PEDAL THE CAR ACCELERATED. ON THE FIST TWO OCCASIONS NO DAMAGE OCCURRED. THE CAR STOPPED ON HITTING THE CAR AHEAD. ON THE THIRD OCCASION,IN SEPTEMBER 2009, THERE WAS EXTENSIVE DAMAGE TO THE CAR AND OTHERS. ON THIS LAST OCCASION I HAVE THE IMPRESSING THAT MY RIGHT FOOT WAS FIRMLY DEPRESSING THE BRAKE PEDAL, NOT THE ACCELERATOR. IN SPEAKING WITH COMPUTER SPECIALISTS, I WAS INFORMED THAT THERE MAY BE A FEEDBACK PROBLEM IN THE COMPUTER CONTROL SYSTEM. AS FAR AS I KNOW THE BODY DAMAGE TO ALL CARS HAS BEEN REPAIRED.
NHTSA complaint #10315990 — an unverified report by a vehicle owner.
at 65,000 milesMansfield, CTCrash
SERVICE BRAKES, HYDRAULIC
VEHICLE: 2002 HYUNDAI XG350 SEDAN, EQUIPPED WITH ABS SYSTEM AND ANTI-SKID DEVICE. EVENTS LEADING UP TO FAILURE: SINCE 2003, ON THREE OCCASIONS THE FOLLOWING HAPPENED- WHILE DRIVING AT LESS THAN 5 MPH, UPON DEPRESSING THE BRAKE PEDAL THE CAR ACCELERATED. ON THE FIST TWO OCCASIONS NO DAMAGE OCCURRED. THE CAR STOPPED ON HITTING THE CAR AHEAD. ON THE THIRD OCCASION,IN SEPTEMBER 2009, THERE WAS EXTENSIVE DAMAGE TO THE CAR AND OTHERS. ON THIS LAST OCCASION I HAVE THE IMPRESSING THAT MY RIGHT FOOT WAS FIRMLY DEPRESSING THE BRAKE PEDAL, NOT THE ACCELERATOR. IN SPEAKING WITH COMPUTER SPECIALISTS, I WAS INFORMED THAT THERE MAY BE A FEEDBACK PROBLEM IN THE COMPUTER CONTROL SYSTEM. AS FAR AS I KNOW THE BODY DAMAGE TO ALL CARS HAS BEEN REPAIRED.
NHTSA complaint #10315990 — an unverified report by a vehicle owner.
at 77,652 milesMurritta, CACrash
AIR BAGS
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08.
NHTSA complaint #10241059 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 224,000 milesLees' Summit, MO
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR UPPER CONTROL ARM DETACHED FROM THE FRAME DUE TO CORROSION. THE CONTACT ALSO STATED THAT HE NOTICED THE DRIVER'S SIDE REAR TIRE LEANING. THE CONTACT ALSO STATED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED MCCARTHY BLUE SPRINGS HYUNDAI (3000 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND INFORMED THEM OF THE FAILURE AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.
NHTSA complaint #11390192 — an unverified report by a vehicle owner.
at 75,000 milesNewport, OR
POWER TRAIN
THE TORQUE CONVERTER & TRANSMISSION FLUID PUMP ARE KNOWN TO BE DEFECTIVE IN THIS TRANSMISSION, THE F5A51 MITSUBISHI/HYUNDAI TRANSMISSION. MINE STARTED GOING OUT RECENTLY, AT 75K MILES! THIS PROBLEM/DEFECT IS ALSO VERY WELL KNOWN TO HYUNDAI/KIA/MITSUBISHI AND THEY CHOOSE TO IGNORE THE ISSUE & INSTEAD TRY TO BLAME THE OWNERS & CLAIM THAT WE'VE BEEN NEGLECTFUL OR ABUSIVE TO THE TRANSMISSION WHICH IS SIMPLY NOT THE CASE. I'LL SAY THAT AGAIN, HYUNDAI & MITSUBISHI KNOW OF THE MANUFACTURING DEFECTS IN THESE PARTS AS WELL AS DEFECTS WITH THE CRANKSHAFT IN THE ENGINE BUT CHOOSE TO IGNORE IT AND CLAIM THAT THEY ARE NOT RESPONSIBLE FOR THESE PROBLEMS. THERE ARE KNOWN DEFECTS THROUGHOUT THE WHOLE CAR, LUCKILY MINE IS ONLY HAVING ISSUES WITH THOSE TWO PARTS IN THE TRANSMISSION SO FAR. PLEASE HELP ALL OF THE OTHER OWNERS OF THE VEHICLES THAT HAVE THAT TRANSMISSION & ENGINE WITH EVEN GREATER PROBLEMS THAN MY OWN.
NHTSA complaint #11352422 — an unverified report by a vehicle owner.
at 139,000 milesPrinceton, NJFire
ENGINE
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE DRIVING 40 MPH, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS NOT SURE OF THE ORIGIN OF THE ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
NHTSA complaint #11140591 — an unverified report by a vehicle owner.
at 100,700 milesRidgewood, NJ
ENGINE
MY HYUNDAI XG 350 2002 HAD A LITTLE OVER 100,000 MILES ON IT. ON 2/12/2018, WHILE DRIVING ON A ROUTE 17 SOUTH IN MAHWAH, NJ, I HEAR A HIGH PITCH CRACKING SOUND WITH A SMOKE COMING OUT OF THE CAR AND SOON THE CAR BECAME DISABLED ON THE SIDE OF HIGHWAY ROUTE 17 S LEAKING A ENGINE OILS ALL OVER THE PLACE. AT THE BODY SHOP, THEY FOUND OUT THAT THE THE BOTTOM PART OF THE ENGINE GOT CRACKED WITH A ADULT-FIST SIZE HOLE LEAKING ENGINE OILS ALL OVER THE PLACE. THE OWNER OF THE BODY SHOP MENTIONED THAT IT IS HIS FIRST TIME TO SEE THE ENGINE GOT CRACKED WITH SUCH A BIG HOLE. IT APPEARS THAT THE ENGINE HAS A MAJOR DEFECT AND COULD HAVE CAUSED A MAJOR PROBLEM UNLESS THE DRIVER QUICKLY MOVED THE CAR TO THE ROAD SIDE BEFORE IT BECAME COMPLETELY DISABLED. I FEEL SO LUCKY THAT IT DIDN'T HAPPEN WHILE MY WIFE OR MY DAUGHTERS WERE DRIVING, AND IT HAPPENED TO ME, WHILE I WAS DRIVING. ONLY SLIGHTLY OVER 100,000 MILES AND THE ENGINES GOT CRACKED, UNBELIEVABLE.
NHTSA complaint #11076912 — an unverified report by a vehicle owner.
Marshall, TX
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE DEALER FAILED TO REPAIR THE VEHICLE. THE CONTACT WAS GIVEN A BUY BACK OFFER FROM THE MANUFACTURER, BUT DECLINED THE OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/15/16.
NHTSA complaint #10824245 — an unverified report by a vehicle owner.
at 122,554 miles413-433-9718, MA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V178000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK THE DEALER, WHO INFORMED THE CONTACT THAT THE RECALL REMEDY WAS NOT PERFORMED ON THE VEHICLE. THE SPECIFIC ON THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,554.
NHTSA complaint #10650999 — an unverified report by a vehicle owner.
at 51,404 milesBurbank, CA
AIR BAGS
IN 2007, WITH A LITTLE OVER 50,000 MILES ON MY CAR, THE AIRBAG LIGHT CAME ON. I WENT IN TO THE DEALER AND THEY SAID IT WAS A LOOSE WIRE AND RESET IT. SINCE THAT TIME, I'VE HAD SIX OTHER INCIDENTS UP THROUGH 2014 WITH THE AIRBAG LIGHT COMING BACK ON AND EVERY TIME THEY'VE RESET IT, IT HAS COME BACK ON. I HAVE EVEN HAD A MODULE REPLACED BUT IT DID NO GOOD. THE LAST TIME I WENT IN, THEY WANTED TO REPLACE THE PAD ASSEMBLY FOR $1,000 BUT WOULDN'T GUARANTEE IT WOULD WORK. THEY ALSO SAID IT MIGHT BE THE HARNESS BUT THAT PART COULDN'T BE OBTAINED. THEY ALSO SAID THEY COULDN'T GUARANTEE THAT THE AIRBAGS WOULD WORK!!! I HAVE LOOKED AT OTHER COMPLAINTS FROM SEVERAL WEBSITES AND SEE THAT THERE ARE DOZENS OF OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS A SERIOUS DEFECT AND SHOULD BE RECALLED. I HAVE NO AIRBAGS. MY CAR HAS BEEN IN A MINOR TRAFFIC INCIDENT WHERE THE AIRBAG PROBABLY SHOULD HAVE DEPLOYED WHEN THE CAR HIT THE CURB BUT DIDN'T. THIS IS VERY DANGEROUS.
NHTSA complaint #10644996 — an unverified report by a vehicle owner.
Bklyn, NY
SUSPENSION
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA.
NHTSA complaint #10625826 — an unverified report by a vehicle owner.
Bklyn, NY
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA.
NHTSA complaint #10625826 — an unverified report by a vehicle owner.
Bklyn, NY
SERVICE BRAKES
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA.
NHTSA complaint #10625826 — an unverified report by a vehicle owner.
at 95,000 milesDecorah, IA
AIR BAGS
AIR BAG WARNING LIGHT STAYS ON. AT FIRST THE LIGHT TURNED OFF BUT AFTER A WEEK IT TURNED ON AND HAS REMAINED ON. REPAIR SHOP SAID THE AIR BAGS MAY DEPLOY IN AN ACCIDENT BUT NOT CERTAIN.
NHTSA complaint #10572669 — an unverified report by a vehicle owner.
at 106,600 milesRancho Palos Verdes, CA
ELECTRICAL SYSTEM
DRIVING ON FREEWAY ON JULY 13, ODOMETER DROPS TO ZERO OR BOUNCES AROUND, CAN'T DETERMINE SPEED WHILE DRIVING, WARNING ENGINE LIGHT TURNS ON. 7/15/2013 DEALER REPLACED SENSORS SHOPPING ON JULY 28, ODOMETER DROPS TO ZERO AND WARNING ENGINE LIGHT TURNS ON 7/28/2013 DEALER REPLACED SENSORS DRIVING ON FREEWAY ON OCTOBER 6, ODOMETER DROPS TO ZERO 10/8/2013 DEALER REPLACED ODOMETER (MILEAGE WAS 108,700) DIVING ON FREEWAY ON NOVEMBER 2, ODOMETER DROPS TO ZERO, WARNING LIGHT TURNS ON HAVEN'T DECIDED WHAT TO DO WITH CAR.
NHTSA complaint #10551144 — an unverified report by a vehicle owner.
at 106,600 milesRancho Palos Verdes, CA
ENGINE
DRIVING ON FREEWAY ON JULY 13, ODOMETER DROPS TO ZERO OR BOUNCES AROUND, CAN'T DETERMINE SPEED WHILE DRIVING, WARNING ENGINE LIGHT TURNS ON. 7/15/2013 DEALER REPLACED SENSORS SHOPPING ON JULY 28, ODOMETER DROPS TO ZERO AND WARNING ENGINE LIGHT TURNS ON 7/28/2013 DEALER REPLACED SENSORS DRIVING ON FREEWAY ON OCTOBER 6, ODOMETER DROPS TO ZERO 10/8/2013 DEALER REPLACED ODOMETER (MILEAGE WAS 108,700) DIVING ON FREEWAY ON NOVEMBER 2, ODOMETER DROPS TO ZERO, WARNING LIGHT TURNS ON HAVEN'T DECIDED WHAT TO DO WITH CAR.
NHTSA complaint #10551144 — an unverified report by a vehicle owner.
at 145,000 milesRoanoke, VA
FUEL/PROPULSION SYSTEM
EGR VALVE IS DEFECTIVE. AFTER READING SEVERAL FORUMS, THIS PART IS REPLACED A LOT.
NHTSA complaint #10488839 — an unverified report by a vehicle owner.
at 82,000 milesBoynton Beach, FL
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL, THE FUEL SPEWED BACK OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL VALVE WAS CLOGGED WITH CHARCOAL DROPS AND AS A RESULT, THE VALVES WOULD NEED TO BE REPLACED AND THE LINES WOULD NEED TO BE CLEANED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 83,718. UPDATED 12/20/11*LJ THE DEALER FOUND THE VENT VALVE CLOGGED WITH CHARCOAL. THEY DROPPED THE TANK AND CLEANED THE LINES AND REPLACED THE FUEL VENT VALVE. UPDATED 03/12/12
NHTSA complaint #10436757 — an unverified report by a vehicle owner.
Cottonwood, CA
TIRES
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350 EQUIPPED WITH BRIDGESTONE POTENZA G019 GRID TIRES, SIZE P205/60/R16. DOT NUMBER WBXZ190. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE SIDEWALLS ON ALL OF THE TIRES WAS CRACKING AND THE TREAD WAS WORN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10424272 — an unverified report by a vehicle owner.
at 67,563 milesHerndon, VA
AIR BAGS:FRONTAL
HYUNDAI MOTOR CORPORATION AIR BAG WIRING HARNESS CONNECTOR DEFECT. NUMEROUS HYUNDAI MOTOR CARS, XG350, SONATA, ETC. HAVE FAULTY CONNECTORS WHICH PREVENT THE AIRBAG SYSTEM FROM WORKING. MORE THAN ONE DEALER HAS STATED IN WRITTEN SERVICE REPORTS(AVAILABLE FOR REVIEW) THE PROBLEMS LIE IN A FAULTY AIRBAG WIRING CONNECTOR IN THE WIRING HARNESS. THEY RESEAT THE PLUGS IN THE FRONT SEATS AND THEN THEY RESET THE 'COMPUTER' AND THE AIRBAG WARNING LIGHT GOES OUT, HOWEVER IT COMES BACK ON AGAIN AFTER A SHORT INTERVAL. THIS 'DEFECT' APPLIES TO NUMEROUS MODELS OF HYUNDAI CARS. IT IS DUBIOUS THE SYSTEM WILL WORK PROPERLY IN THE EVENT IT IS NEEDED IN AN EMERGENCY.
NHTSA complaint #10419280 — an unverified report by a vehicle owner.
at 67,563 milesHerndon, VA
AIR BAGS:SIDE/WINDOW
HYUNDAI MOTOR CORPORATION AIR BAG WIRING HARNESS CONNECTOR DEFECT. NUMEROUS HYUNDAI MOTOR CARS, XG350, SONATA, ETC. HAVE FAULTY CONNECTORS WHICH PREVENT THE AIRBAG SYSTEM FROM WORKING. MORE THAN ONE DEALER HAS STATED IN WRITTEN SERVICE REPORTS(AVAILABLE FOR REVIEW) THE PROBLEMS LIE IN A FAULTY AIRBAG WIRING CONNECTOR IN THE WIRING HARNESS. THEY RESEAT THE PLUGS IN THE FRONT SEATS AND THEN THEY RESET THE 'COMPUTER' AND THE AIRBAG WARNING LIGHT GOES OUT, HOWEVER IT COMES BACK ON AGAIN AFTER A SHORT INTERVAL. THIS 'DEFECT' APPLIES TO NUMEROUS MODELS OF HYUNDAI CARS. IT IS DUBIOUS THE SYSTEM WILL WORK PROPERLY IN THE EVENT IT IS NEEDED IN AN EMERGENCY.
NHTSA complaint #10419280 — an unverified report by a vehicle owner.
Dumfries, VA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE GOING THROUGH AN AUTOMATED CAR WASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON EACH OCCASION WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/31/11*LJ THE DEALER REPLACED SEVERAL COMPONENTS TO RECTIFY THE ENGINE LIGHT PROBLEM, BUT TO NO AVAIL. THE CONSUMER ALSO STATED THE ABS, TCB AND AIR BAG LIGHTS ILLUMINATED. THE ENGINE LIGHT IS STILL ON. UPDATED 09/09/11
NHTSA complaint #10412257 — an unverified report by a vehicle owner.
Dumfries, VA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE GOING THROUGH AN AUTOMATED CAR WASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON EACH OCCASION WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/31/11*LJ THE DEALER REPLACED SEVERAL COMPONENTS TO RECTIFY THE ENGINE LIGHT PROBLEM, BUT TO NO AVAIL. THE CONSUMER ALSO STATED THE ABS, TCB AND AIR BAG LIGHTS ILLUMINATED. THE ENGINE LIGHT IS STILL ON. UPDATED 09/09/11
NHTSA complaint #10412257 — an unverified report by a vehicle owner.
Dumfries, VA
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE GOING THROUGH AN AUTOMATED CAR WASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON EACH OCCASION WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/31/11*LJ THE DEALER REPLACED SEVERAL COMPONENTS TO RECTIFY THE ENGINE LIGHT PROBLEM, BUT TO NO AVAIL. THE CONSUMER ALSO STATED THE ABS, TCB AND AIR BAG LIGHTS ILLUMINATED. THE ENGINE LIGHT IS STILL ON. UPDATED 09/09/11
NHTSA complaint #10412257 — an unverified report by a vehicle owner.
Dallas, PA
STRUCTURE:FRAME AND MEMBERS
DETERIORATED FRAME.
NHTSA complaint #10359028 — an unverified report by a vehicle owner.
at 135,000 milesSkiatook, OK
ENGINE AND ENGINE COOLING:ENGINE
2002 HYUNDAI XG350 SUDDEN ACCELERATION WHEN STARTING OFF FROM A STOP. CAR STARTS OFF SLOW THEN SUDDENLY ACCELERATES CAUSING THE CAR TO LUNGE FORWARD. ALSO, CAR WILL RUN SMOOTH THEN START CUTTING OUT AND CAN'T GET THE CAR TO GO ANY FASTER THAN 40MPH. DEALER HAS REPLACED SEVERAL COMPUTER MODULES BUT DID NOT CURE THE SYMPTOMS.
NHTSA complaint #10352514 — an unverified report by a vehicle owner.
at 83,000 milesTulsa, OKCrash
AIR BAGS
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.
NHTSA complaint #10324695 — an unverified report by a vehicle owner.
at 83,000 milesTulsa, OKCrash
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.
NHTSA complaint #10324695 — an unverified report by a vehicle owner.