2003 Infiniti G35 brake problems

SERVICE BRAKES

TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 20 MPH, THE CONTACT NOTICED A LOUD NOISE COMING FROM THE FRONT OF THE ENGINE AND THE VEHICLE LOST POWER. THE CHECK ENGINE AND ENGINE OIL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10693846 — an unverified report by a vehicle owner.

SERVICE BRAKES

I RECENTLY BOUGHT A USED 03 INFINITI G35 COUPE, THE FIRST PROBLEM THAT I FOUND IS THAT WHEN REFUELING THE CAR SHUTS THE GAS PUMP NOZZLE OFF ABOUT EVERY 20-30 AND HAPPENS EVERY TIME I REFUEL REGARDLESS OF WHAT GAS STATION I GO TO. THE SECOND PROBLEM IS THE BRAKES IT'S HAPPENED TO ME TWICE IN THE LAST MONTH, BOTH TIMES WERE DRIVING SLOW AROUND 5-10MPH IN THE MORNING WHEN IT'S COLD REGARDLESS IF I LET MY CAR WARM UP FOR A FEW MINUTES OR START UP AND GO.

NHTSA complaint #10654199 — an unverified report by a vehicle owner.

SERVICE BRAKES

THIRD BRAKE LED LAMP STOPS WORKING AND RANDOMLY COMES BACK ON. THIS ALSO HAPPENS IN ALMOST EVERY OTHER G35 SEDAN I HAVE SEEN TO DATE.

NHTSA complaint #10515090 — an unverified report by a vehicle owner.

SERVICE BRAKES

MY THIRD BRAKE LIGHT WENT OUT SO I WENT TO THE DEALER TO PURCHASE A REPLACEMENT LED LAMP. THE PRICE OF THE LAMP WAS $185.00! THE PARTS DEPARTMENT SAID THEY ARE VERY DIFFICULT TO REPLACE AS YOU HAVE TO REMOVE BOTH THE TRUNK LINING AND REAR SEAT TO REPLACE THE LED LAMP. THE LABOR TO REPLACE THE LAMP IS $200.00! I HAVE SINCE NOTICED THAT ABOUT ONE HALF OF THE INFINITI G35 AND G37 MODELS I SEE ON THE ROAD HAVE THEIR HIGH MOUNT THIRD BRAKE LIGHT INOPERATIVE. THIS IS WITH OUT A DOUBT DUE TO THE EXTREMELY HIGH COST AND DIFFICULTY TO REPLACE WHAT SHOULD BE A SIMPLE REPLACEMENT LAMP.

NHTSA complaint #10491722 — an unverified report by a vehicle owner.

SERVICE BRAKES

COMING TO A STOP ON AN INTERSTATE EXIT RAMP, THE CAR SLOWED TO ABOUT 25MPH WITH NORMAL BRAKING AT WHICH TIME THE BRAKE STOPPED SLOWING THE CAR. I PRESSED THE PETAL ON TO THE FLOOR AND THE ANTILOCK BRAKE MECHANISM STOPPED THE CAR IN ABOUT 150 FEET. JUST BEFORE STOPPING, THE CAR LURCHED FORWARDS A FEW TIMES. I HAD NOT BEEN REPEATEDLY BRAKING ON THE INTERSTATE: A CAUSE OF BRAKE FLUID BOILING WHICH HAS BEEN OFFERED AS AN EXPLANATION OF THIS FAILURE IN OTHER INCIDENTS WITH THIS AND THE 350Z.

NHTSA complaint #10486530 — an unverified report by a vehicle owner.

SERVICE BRAKES

I HAD COME TO A COMPLETE STOP AT A CROSSWALK. MY FOOT WAS FIRMLY ON THE BRAKE AND THE AUTOMATIC TRANSMISSION IN DRIVE. SUDDENLY THE CAR JUMPED FORWARD IN SMALL INCREMENTS WITH A SOUND INDICATING THAT THE ANT-LOCK BRAKES WERE RELEASING AND APPLYING THE BRAKES IN RAPID SUCCESSION. I STOOD ON THE BRAKES AND THE CAR STOPPED ONLY TO REPEAT THE PROBLEM ONCE MORE WHILE I WAS STANDING ON THE BRAKES. IN ALL THE CAR MOVED FORWARD ABOUT A FOOT. THERE WAS A PEDESTRIAN IN THE CROSSWALK DIRECTLY IN FRONT OF MY CAR AT THE TIME AND A SECOND ROUND OF THIS PROBLEM WOULD HAVE CAUSED THE CAR TO HIT THE PEDESTRIAN.

NHTSA complaint #10480822 — an unverified report by a vehicle owner.

SERVICE BRAKES

CENTER MOUNT/THIRD BRAKE LIGHT IS COMPLETELY OUT DESPITE THE ATTEMPTS MADE TO FIX THE LED'S. ALSO HAD SOMEHOW CAUSED MY REGULAR BRAKE LIGHTS TO GO COMPLETELY OUT. THAT SEEMS TO BE REPAIRED (FAULTY RELAY SWITCH?), BUT SINCE THIS WAS A SAFETY ISSUE I HAD ASKED INFINITI TO "GOODWILL" THE REPAIR COST ($221), BUT IT WAS DENIED.

NHTSA complaint #10467788 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

CONSUMER HAS EXPERIENCED CAR A FEW EVENTS SINCE EARLY '10 OF VEHICLE BEING RELUCTANT TO STOP, EVEN WHEN BRAKES WERE APPLIED DOWN TO THE FLOOR. THE LAST EVENT OCCURRED TODAY (9/18/11). TODAY'S EVENT WAS MORE SCARY THAN THE PREVIOUS EVENTS, IN THAT THE CAR ACCELERATED FAR AHEAD OF OUR DESTINATION AND COULD HAVE POSSIBLY HIT ANOTHER DRIVER, IF A DRIVER HAD BEEN PRESENT. THE BRAKES ARE FUNCTIONING PROPERLY AND ARE NOT WORN. AT THIS POINT, I AM GRAVELY CONCERNED ABOUT THIS MALFUNCTION, AND IT FEELS LIKE I AM AT GREAT RISK OF HAVING AN UNAVOIDABLE ACCIDENT.

NHTSA complaint #10425956 — an unverified report by a vehicle owner.

SERVICE BRAKES, ELECTRIC

THE 3RD BRAKE LIGHT ON MY 2003 INFINITI G35 DOES NOT ILLUMINATE WHEN PRESSING DOWN THE BRAKE PEDAL. AFTER READING MANY POST THIS IS A ONGOING PROBLEM WITH THESE CARS FORCING SAFETY ISSUES AS WELL AS INSPECTION PROBLEMS. MEASURES NEEDS TO BE ENFORCED FOR A SOLUTION.

NHTSA complaint #10370889 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I BOUGHT THIS CAR USED, SHOULD HAVE CHECKED THIS SITE FIRST. I NOW HAVE TO REPLACE MY BRAKES ONCE A YEAR BECAUSE THEY WEAR PREMATURELY. THAT IS A $1000 JOB. ONLY HAVE HAS THE CAR FOR 3 YEARS. LAST YEAR IN 09, THE CD PLAYER STOPPED WORKING WITH 6 CD'S STUCK IN THE CHANGER, I HAD NATIONWIDE INFINITY LOOK INTO THIS, WHEN THEY SAID IT WOULD BE $1400 TO FIX, BUT MY YEAR CAR HAS THESE PROBLEMS. SO I SAID FORGET IT, I DO NOT HAVE THIS KIND OF MONEY SITTING AROUND. THEN COUPLE MONTHS AFTER THAT, THE RADIO WOULD SHUT OFF BY IT SELF A COUPLE TIMES A WEEK AND COME RIGHT BACK ON. THEN JUST THE OTHER DAY, BEING JUNE 5TH 2010 MY RADIO WOULD NOT COME ON AT ALL AND I NOW HAVE NO CONTROL OVER MY AIR CONDITION. IT IS STUCK ON 70 FULL BLAST. NOW WASTING A TON OF GAS ALSO. I CALLED NATIONWIDE TO MAKE AN APPT, WHEN I DISCUSSED THE ISSUE, THE SERVICE ADVISOR THEN SAID " LET ME GUESS, 2003 G35" I SAID OH, SO YOU KNOW THIS ISSUE, HE SAID YES WE SEE IT ALL THE TIME, YOUR LOOKING AT !600 TO FIX! I THEN CALL INFINITY HEADQUARTER TO FILE A COMPLAINT TO HAVE THEM TAKE CARE OF THE ISSUE DUE TO IT BEING A KNOWN ISSUE WITH NO RECALL. IM A SINGLE MOM, SO NOT HAVE THIS MONEY LAYING AROUND. I THINK ITS A HUGE SAFETY ISSUE DUE TO ME NOT HAVING ANY CONTROL OVER THE FRONT OR REAR DEFROSTERS! I AM CONTACTING ALL LOCAL NEWS STATIONS TO GET SOME HELP!

NHTSA complaint #10334790 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

2003 G35 AND Q45 INFINITI WITH BRAKE PROBLEMS. *TGW THE CONSUMER STATED THE PROBLEM WITH THE Q45 WAS EXTREME VIBRATIONS WHEN APPLYING THE BRAKE; PARTICULARLY AT SPEEDS OVER 50 MPH. ON DOWN-HILL BRAKING, THE SHUDDER VIBRATION WAS PASSED ON TO THE STEERING WHEEL.

NHTSA complaint #10320910 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

MY 2003 G35 COUPE HAVE BRAKE PROBLEM WHERE THE BRAKE PADS AND ROTOR WILL WEAR OUT SO QUICK. I HAVE GONE THROUGH 2 SETS OF PADS AND ROTOR WITHIN 40KM. RICHMOND NISSAN REFUSE TO FIX IT FOR ME UNDER WARRANTY. I FINALLY HAD TO REPLACE THEM MYSELF AT MY OWN COST.

NHTSA complaint #10283974 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 INFINITI G35 SEDAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED AT 45,000 MILES. IN ADDITION, THE BRAKES FAILED ON THE VEHICLE AND WERE REPLACED SEVERAL TIMES. WHEN THE VEHICLE WAS STARTED, IT WOULD JOLT AND JERK ON ITS OWN. THE DEALER STATED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TO BE REPLACED. HE ASSUMED THAT THE REPAIRS COULD BE MADE UNDER THE EXTENDED POWERTRAIN WARRANTY; HOWEVER, THE MANUFACTURER STATED THAT THE WARRANTY DID NOT INCLUDE THE FLY WHEEL OR THE CLUTCH COMPONENT OF THE TRANSMISSION. THE FAILURE MILEAGE WAS LESS THAN 45,000 AND CURRENT MILEAGE WAS 69,800.

NHTSA complaint #10259889 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

INFINITY HAS NEGLECTED TO REMEDY A WELL DOCUMENTED PROBLEM WITH THEIR DEFECTIVE BRAKE PADS AND ROTORS PARTICULARLY AS IT PERTAINS TO THE 2003 AND 2004 G35 SEDAN WITH AUTOMATIC TRANSMISSION. EXTREMELY EXCESSIVE WEAR RESULTS IN ROTOR REPLACEMENT EVERY 10-15,000 MILES. WARRANTY PROGRAM ADDRESSING THE PROBLEM FAILED TO INFORM CONSUMERS THAT THE NEW ROTORS REPLACING THE DEFECTIVE ROTORS WERE THE SAME MAKE AND MANUFACTURER. CONSUMERS LED TO BELIEVE DEFECTIVE ROTOR SITUATION WAS RESOLVED ONLY TO DISCOVER (AFTER WARRANTY EXPIRED) THAT ROTORS FAILED AGAIN. RESULT IS EXCESSIVE REPAIRS DUE TO FAULTY PARTS AND EXTREME LOSS OF RESALE VALUE. INFINITY REFUSES TO COVER REPLACEMENT. MY 2003 G35 HAS 29,877 MILES AND NEEDS IT'S SECOND SET OF ROTORS!

NHTSA complaint #10222715 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

INFINITY HAS NEGLECTED TO REMEDY A WELL DOCUMENTED PROBLEM WITH THEIR DEFECTIVE BRAKE PADS AND ROTORS PARTICULARLY AS IT PERTAINS TO THE 2003 AND 2004 G35 SEDAN WITH AUTOMATIC TRANSMISSION. EXTREMELY EXCESSIVE WEAR RESULTS IN ROTOR REPLACEMENT EVERY 10-15,000 MILES. WARRANTY PROGRAM ADDRESSING THE PROBLEM FAILED TO INFORM CONSUMERS THAT THE NEW ROTORS REPLACING THE DEFECTIVE ROTORS WERE THE SAME MAKE AND MANUFACTURER. CONSUMERS LED TO BELIEVE DEFECTIVE ROTOR SITUATION WAS RESOLVED ONLY TO DISCOVER (AFTER WARRANTY EXPIRED) THAT ROTORS FAILED AGAIN. RESULT IS EXCESSIVE REPAIRS DUE TO FAULTY PARTS AND EXTREME LOSS OF RESALE VALUE. INFINITY REFUSES TO COVER REPLACEMENT. MY 2003 G35 HAS 29,877 MILES AND NEEDS IT'S SECOND SET OF ROTORS!

NHTSA complaint #10222715 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

2003 INFINITI G35 WITH A RECALL ON THE ENGINE. CUSTOMER STATES THAT THE DEALER TOLD HER THAT HER CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SYMPTOMS WERE THE SAME. DEALER REFUSED TO FIX IT UNLESS SHE PAID 11,000 DOLLARS TO FIX IT. *KB THE DEALER INFORMED THE CONSUMER THE ENGINE SHUT DOWN BECAUSE THE PISTON BROKE CAUSING IT TO HIT THE ENGINE WHICH PUT A HOLE IN THE ENGINE BLOCK. THE CONSUMER HAD A USED ENGINE PUT IN THE VEHICLE ON JULY 24, 2006 BUT, ONE YEAR LATER THE ENGINE FAILED. THE CONSUMER STATED SHE HAS HAD NUMEROUS PROBLEMS WITH THE BRAKES, THE DRIVER'S SEAT MADE A CONSTANT NOISE, THE 6 CD CHANGER MALFUNCTIONED AND CEASED TO OPERATE AND THE WINDOW MOTOR WAS REPLACED.

NHTSA complaint #10207226 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

MY 2003 INFINITI G35 HAS AN UNSAFE BRAKE SYSTEM. SINCE IT WAS NEW AND BEFORE 24,000 MILES, I HAVE HAD THE BRAKE PADS AND ROTORS REPLACED 3 TIMES. THEY WEAR OUT SO FAST THAT IT IS DIFFICULT TO KNOW WHEN THEY ARE UNSAFE. THEY ALWAYS HAVE SQUEAKED LOUDLY, EVEN WHEN NEW SO THAT IS NOT AN INDICATOR. INFINITI STOPPED PUTTING THIS BRAKE SYSTEM IN THE G35 6 MONTHS AFTER MANUFACTURING STARTED AND THEY GAVE A 3 YEAR WARRANTY ON THE BRAKES OF THESE CARS, SO THEY KNEW THEY HAD A PROBLEM. THEY WILL DO NOTHING TO FIX THIS.

NHTSA complaint #10189529 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

DT*: THE CONTACT STATED THE VEHICLE'S BRAKES MALFUNCTIONED WHILE DRIVING VARIOUS SPEEDS WITHOUT PRIOR WARNING. WHEN THE BRAKES WERE GENTLY APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR. THE SERVICE DEALER REPLACED THE BRAKE PADS SEVERAL TIMES BUT THE PROBLEM RECURRED, AND THE SERVICE DEALER WAS UNABLE TO RESOLVE THE ISSUE.

NHTSA complaint #10174099 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

DT*: THE CONTACT STATED THE VEHICLE'S BRAKES MALFUNCTIONED WHILE DRIVING VARIOUS SPEEDS WITHOUT PRIOR WARNING. WHEN THE BRAKES WERE GENTLY APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR. THE SERVICE DEALER REPLACED THE BRAKE PADS SEVERAL TIMES BUT THE PROBLEM RECURRED, AND THE SERVICE DEALER WAS UNABLE TO RESOLVE THE ISSUE.

NHTSA complaint #10174099 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

DT*: THE CONTACT STATED WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE AT A DEALERSHIP, IT WAS DETERMINED THE BRAKE PADS AND DRUMS WERE EXCESSIVELY WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.

NHTSA complaint #10169998 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM

DT*: THE CONTACT STATED WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE AT A DEALERSHIP, IT WAS DETERMINED THE BRAKE PADS AND DRUMS WERE EXCESSIVELY WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.

NHTSA complaint #10169998 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

PROBLEMS WITH EXCESSIVE BRAKE WEAR ON 2003 INFINITI G35 AS WELL AS PROBLEMS WITH TOWING GUIDE SECTION OF THE OWNERS MANUAL.*MR

NHTSA complaint #10117807 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

WHILE DRIVING AT APPROXIMATELY 30 MPH VEHICLE VIBRATED IN THE FRONT WHEN APPLYING THE BRAKES. THEY WERE REPLACED, AND THE ROTORS TURNED ON 3 DIFFERENT OCCASIONS. OWNER WAS INFORMED THAT THE FRONT BRAKES WERE WEARING OUT PREMATURELY. OWNER CONTACTED THE MANUFACTURER AND THE DEALER.

NHTSA complaint #10113127 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

WHILE DRIVING AT APPROXIMATELY 30 MPH VEHICLE VIBRATED IN THE FRONT WHEN APPLYING THE BRAKES. THEY WERE REPLACED, AND THE ROTORS TURNED ON 3 DIFFERENT OCCASIONS. OWNER WAS INFORMED THAT THE FRONT BRAKES WERE WEARING OUT PREMATURELY. OWNER CONTACTED THE MANUFACTURER AND THE DEALER.

NHTSA complaint #10113127 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

I PURCHASED MY 2003 INFINITI G35 IN OCTOBER 2003. I ONLY HAVE 19,000 MILES ON MY CAR AND THE BRAKES HAVE BEEN SQUEAKING LOUDLY SINCE ABOUT 13,0000 MILES. I HAVE MENTIONED THIS TO THE SERVICE DEPT AT THE DEALERSHIP ON 2 OR 3 OCCASIONS WHEN I'VE TAKEN MY CAR IN FOR SERVICE AND WAS TOLD THIS IS NORMAL. I'VE BOUGHT SEVERAL CARS AND NEVER HAVE I HEARD THAT THE BREAKS SQUEAKING UNBEARABLY WAS NORMAL. THEY TOLD ME TO WAIT UNTIL I BRING MY CAR IN FOR SERVICE AGAIN AND IF THE BRAKES ARE EVEN MORE WORN DOWN THEY MIGHT SEE WHAT THEY CAN DO. I DON'T KNOW IF THE CAR IS EVEN SAFE TO DRIVE. DO THE BREAKS HAVE TO TOTALLY GO OUT AND I RUN INTO THE BACK OF SOMEONE BEFORE I CAN GET THEM FIXED UNDER WARRANTY??? I HAVE A 95 MUSTANG AND IT SOUNDS BETTER THAN MY 2003 INFINITI. I DON'T WANT TO PAY 30,000 FOR A CAR THAT SQUEEKS AS IF I'M DRIVING AN OLD BEAT UP LEMON. HELP! KDJ.

NHTSA complaint #10104796 — an unverified report by a vehicle owner.

SERVICE BRAKES, AIR:ANTILOCK

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. BRAKES AND ROTORS WORE OUT PREMATURELY. CONSUMER TOOK VEHICLE TO THE DEALER, AND HAD THE BRAKE WORK DONE. LESS THAN 5,000 MILES LATER, NEEDED TO REPLACE BRAKES AGAIN.

NHTSA complaint #10067130 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. BRAKES AND ROTORS WORE OUT PREMATURELY. CONSUMER TOOK VEHICLE TO THE DEALER, AND HAD THE BRAKE WORK DONE. LESS THAN 5,000 MILES LATER, NEEDED TO REPLACE BRAKES AGAIN.

NHTSA complaint #10067130 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

WHILE DRIVING 60 MPH, THE VEHICLE TURNED 360 DEGREES, CROSSED THREE LANES OF TRAFFIC AND COLLIDED INTO THE GUARD RAIL. *PH DRIVER HAS NO INPUT FROM SLIP LIGHT AND VDC LIGHT. ENGINE ALSO STALLED. DEALER INFORMED CONSUMER THAT VDC FAILED BUT CHANGED ITS DECISION SAYING THAT BRAKES AREN'T USED BY THE VDC. HOWEVER, CONSUMER THINKS THAT BRAKES ARE APPLIED BY THE VDC, AS STATED IN THE OWNER'S MANUAL.

NHTSA complaint #10065465 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

CONSTANT BRAKE NOISE - HOW AM I SUPPOSED TO KNOW WHEN MY BRAKES NEED REPLACING IF THEY ARE ALWAYS SQUEAKING - THAT'S USUALLY A SIGN, BUT IN THIS CASE THE ONLY SIGN WILL BE WHEN I CRASH INTO SOMETHING OR SOMEONE BECAUSE THEY STOP WORKING.

NHTSA complaint #10056639 — an unverified report by a vehicle owner.