TL* TAKATA AIR BAG RECALL. THE CONTACT'S HUSBAND OWNED A 2001 INFINITI I30. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS IN LINE AT A DRIVE THRU, A SMELL EMITTED THROUGHOUT THE VEHICLE WITHOUT WARNING. AS THE BURNING SMELL PROGRESSED, SHE ALSO SAW WHITE SMOKE COMING FROM THE REAR END OF THE VEHICLE. THE DRIVER GOT OUT OF THE LINE AND CHECKED THE HOOD OF THE VEHICLE WHERE SHE SAW FLAMES COMING THE ENGINE. AUTHORITIES WERE CALLED TO THE SCENE OF THE FIRE; HOWEVER, BEFORE THEY ARRIVED, THE VEHICLE HAD EXPLODED. THE AIR BAGS DEPLOYED UPON EXPLOSION. NO INJURIES WERE REPORTED AT THE SCENE AND A POLICE REPORT AND FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED DUE TO THE EXPLOSION AND WAS TOWED TO AN UNKNOWN LOCATION. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THERE WAS A TAKATA RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 20V008000 (AIR BAGS) THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11324391 — an unverified report by a vehicle owner.
I BELIEVE I'M THE 4TH OWNER OF THIS HERE VEHICLE THE MIDDLE SEAT BELT RIPPED, I HAVE A OIL LEAK AND THE TRANSMISSION KEEPS SLIPPING AND THE SEATS ARE SUN DAMAGED THE PREVIOUS OWNER HAD TOLD ME THAT HE HAD MANY TRANSMISSION MECHANICS LOOK AT THE TRANSMISSION AND THEY HAD TOLD HIM THAT MANY THINGS CAN BE WRONG WITH IT BUT THE DON'T KNOW WHAT EXACTLY AND THE CRUISE CONTROL DOESN'T WORK
NHTSA complaint #11297837 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 INFINITI I30. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED AND THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, WHICH FAILED TO STOP THE VEHICLE. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP AND TURNED OFF THE VEHICLE. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 03V450000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA complaint #11233344 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 INFINITI 130. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. OAKLAND INFINITI IN OAKLAND, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE CAM SENSORS BE REPLACED IN THE VEHICLE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) WAS DIRECTLY RELATED TO THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint #11006325 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 INFINITI I30. WHILE OPERATING THE VEHICLE, IT SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN A UNKNOWN MANUFACTURERS RECALL. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10995595 — an unverified report by a vehicle owner.
CAR HAS DEVELOPED ISSUES STARTING AND MAINTAINING SMOOTH IDLE ONCE STARTED. INITIALLY, A MECHANIC DIAGNOSED THE ISSUES AS THE IDLE CONTROL VALVE. IT WAS CHANGED AT A COST OF $800. THIS DID NOT ALLEVIATE THE ISSUE. AFTER FURTHER TESTS, THEY DETERMINED IT WAS THE ENGINE CONTROL MODULE (ECM). THIS HAD TO BE CHANGED BY AN INFINITI DEALERSHIP. WHEN I WENT TO THE DEALER, THEY INFORMED ME THAT THE PROBLEM WAS WITH THE THROTTLE CONTROL BODY AND WOULD COST $1300 TO REPAIR AND FIX THE PROBLEM. I INQUIRED IF THIS MEANT THE ECM WOULD NEED REPLACEMENT AND THEY SAID IT WOULDN'T. AFTER REPLACING THE THROTTLE CONTROL BODY, THEY INFORMED ME THAT THE MOTOR MOUNTS NEEDED TO BE CHANGED SINCE IT INTERACTS WITH THE THROTTLE CONTROL BODY AND ECM AND THE IDLE CONTROL VALVE TO MAKE IT ALL WORK PROPERLY. THIS WOULD COST AN ADDITIONAL $3900. AT THIS POINT, SINCE THE CAR'S BLUE BOOK VALUE IS LESS THAN $3000, IT NO LONGER MADE SENSE TO MAKE THE REPAIR BUT I DID HAVE TO PAY THE $1300 TO COVER THE COST OF THE REPLACED THROTTLE CONTROL BODY. MY UNDERSTANDING IS THAT THIS IS A WELL-KNOWN ISSUE TO INFINITI (AND NISSAN) AND THEY KNOW THE EXACT STEPS REQUIRED TO FIX THE PROBLEM. MY COMPLAIN IS THAT THEY DO NOT DISCLOSE THE FULL SPECTRUM AND COSTS OF THE REPAIR UNTIL AFTER THEY'VE HAD YOU PERFORM AT LEAST ONE OF THE THREE OR FOUR REPAIRS "NECESSARY TO UNCOVER THE FULL EXTENT OF THE PROBLEM" THEREBY ENSURING THEY GET PAID AT LEAST $1000 OR MORE JUST TO GET YOU ON THE HOOK FOR A LARGER BILL LATER. THIS IS ESSENTIALLY A BAIT-AND-SWITCH SERVICE SCAM AND I'M HOPING THE NHTSA TAKES THE MANUFACTURER TO TASK ON THIS AND ISSUES AN IMMEDIATE RECALL RELATED TO THIS SERIOUS ENGINEERING/DESIGN FLAW THAT REQUIRES SUBSTANTIAL COSTS TO THE CONSUMER TO REPAIR A KNOWN DEFECT IN THE VEHICLE.
NHTSA complaint #10954280 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 INFINITI I30. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND WILL NOT GO OVER 20 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 130,000 AND THE CURRENT MILEAGE WAS 134,000.
NHTSA complaint #10616379 — an unverified report by a vehicle owner.
THE CORE RADIATOR SUPPORT IS RUSTING OUT WHERE A SUPPORT PIECE HOLDING UP THE ENGINE IS ATTACHED. IT HAS RUSTED ALMOST THROUGH AND IF IT RUSTS THROUGH, I WAS TOLD THERE WOULD BE A LARGE AMOUNT OF STRESS ON A SECONDARY SUPPORT FOR THE ENGINE, EVENTUALLY LEADING TO THE ENGINE FALLING OUT OF PLACE. I READ THROUGH SEVERAL FORUMS AND THIS IS A VERY COMMON PROBLEM AMONG THIS MODEL (AND ITS SISTER MODEL THE NISSAN MAXIMA). THIS SEEMS LIKE IT WOULD BE A SAFETY HAZARD TO ME IF PEOPLE WERE NOT MADE AWARE OF THIS AND THE SUPPORT FOR THEIR ENGINE CAME LOOSE.
NHTSA complaint #10547832 — an unverified report by a vehicle owner.
I HAVE A WELL MAINTAINED 2000 INFINITI I30 WITH 168,000 MILES . THE CAR HAS NEVER BEEN IN AN ACCIDENT. APPROXIMATELY 2009 THE LOWER RADIATOR SUPPORT (FRONT CROSS FRAME TIE BAR) STARTED TO RUST NEAR THE CENTER OF THIS BOXED FRAME MEMBER. PORTIONS OF THE TOP AND FRONT SIDE OF THIS FRAME MEMBER RUSTED THROUGH COMPLETELY SOME TIME IN 2011. THE HOOD LATCH MECHANISM AND HORN ARE FASTENED TO A VERTICAL STEEL SUPPORT THAT IS BOLTED TO THE FRONT OF THIS FRAME MEMBER, JUST LEFT OF THE RUST PERFORATION. I INTEND TO DRIVE THIS CAR FOR MANY MORE YEARS AS WE HAVE IN THE PAST WITH SEVERAL OTHER CARS IF THIS DOES NOT BECOME A SAFETY PROBLEM, . I WILL NEED TO HAVE THE FRONT FRAME TIE BAR REPAIRED IF POSSIBLE TO AVOID FUTURE HAZARDOUS CONDITIONS (IE. HOOD POPPING OPEN WHILE DRIVING AND/OR UNSTABLE FRONT END CONTROL). THIS RUST PERFORATION MORE THAN LIKELY LESSENS THE STRUCTURAL INTEGRITY OF THE CAR IN A FRONT END COLLISION. THIS APPEARS TO BE A WIDELY KNOWN SAFETY PROBLEM ON VARIOUS NISSAN AUTOS. EVEN IF NISSAN IS NOT REQUIRED TO RECALL THESE AUTOS FOR INSPECTION AND REPAIR, THEY SHOULD AT LEAST NOTIFY OWNERS OF THE POTENTIAL SAFETY ISSUES AND POSSIBLE MECHANICAL FIXES THAT SHOULD BE CONSIDERED BY THE OWNER.
NHTSA complaint #10507246 — an unverified report by a vehicle owner.
PULLED INTO A PARKING SPACE. HAD TO BACK UP TO GET ALIGNED. VEHICLE WAS FULLY STOPPED WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SHIFTED FROM R THROUGH N TO D. VEHICLE SURGED FORWARD AT VERY HIGH RPMS. RIGHT FOOT WAS STILL ON THE BRAKE PEDAL. PUT HEAVY PRESSURE ON THE BRAKE AND SHIFTED TO N AND STOPPED THE VEHICLE OVER THE CURB AND ABOUT 3 FT ONTO THE SIDEWALK. TOTAL DISTANCE MOVED, APPROX 6 FT. PUT THE VEHICLE INTO REVERSE AND PARKED. DROVE HOME AND HAD THE VEHICLE TOWED TO THE DEALER. DEALER HAS NOT BEEN ABLE TO REPLICATE THE INCIDENT AND THE COMPUTER RECORDED NO INCIDENT. PROBLEM HAS BEEN REPORTED TO INFINITI HEADQUARTERS AND THEY ARE TO FOLLOWUP. I CONSIDER THE VEHICLE UNSAFE TO DRIVE UNTIL THE PROBLEM IS FULLY RESOLVED.
NHTSA complaint #10470633 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 INFINITI I30T. THE CONTACT WAS DRIVING APPROXIMATELY 20-65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER PLACING THE VEHICLE IN NEUTRAL. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE DEALER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE COMPUTER SOFTWARE, BUT THE VEHICLE WOULD FIRST NEED TO BE PROPERLY DIAGNOSED TO DETERMINE THE EXACT CAUSE OF FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
NHTSA complaint #10443568 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 INFINITI I30. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER, CAUSING THE VEHICLE TO DECELERATE ABNORMALLY WHILE DRIVING 60 MPH AND ABOVE. IN ADDITION, WHILE STOPPED AT A TRAFFIC STOP LIGHT, THE VEHICLE STALLED. A LOCAL MECHANIC DIAGNOSED THAT THE AIR FLOW SENSOR WAS DEFECTIVE, CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE. THE VEHICLE WAS REPAIRED NUMEROUS TIMES BUT THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 181,000.
NHTSA complaint #10429429 — an unverified report by a vehicle owner.
VEHICLE: 2000 INFINITI I30T HAS A RECURRING ENGINE CODE P0420 SINCE 74,000 MILES. FOUND OUT RECENTLY THERE IS A SERVICE BULLETIN FOR THIS PROBLEM ON THE INTERNET. REFERENCE #ITB00-054A. I NEVER RECEIVED ANY NOTICE FROM INFINITI CORP. ABOUT THIS PROBLEM SINCE THE SERVICE BULLETIN THAT OCCURRED ON JUNE 7, 2004. IT IS WRONG FOR INFINITI NOT TO NOTIFY THEIR CUSTOMERS ABOUT THIS PROBLEM. THERE IS NO DRIVABILITY PROBLEM, BUT I WILL NOT PASS CALIFORNIA SMOG TEST IF THE ENGINE COME ON DURING THIS TIME. INFINITI CORPORATION SHOULD FIX THIS PROBLEM WITHOUT CHARGING ANY LABOR OR PARTS. PARTS ARE @ LEAST $800.00 WITHOUT LABOR!!!
NHTSA complaint #10428884 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1997 INFINITI I30. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE SUDDENLY STALLED. AFTER DRIVING ONTO THE SIDE OF THE ROAD FUMES BEGAN TO COME FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 96,000.
NHTSA complaint #10425215 — an unverified report by a vehicle owner.
I OWN A 1998 INFINITI I30. ON THURSDAY, MARCH 26, 2010, MY DAUGHTER NICHOLE WAS DRIVING THE VEHICLE ON THE FREEWAY WHEN SUDDENTLY THE CAR ACCELERATED TO OVER 4000 RMP WITHOUT HER APPLYING THE ACCELERATOR PEDAL. SHE APPLIED THE BRAKE WITH ALL PRESSURE SHE COULD MUSTER (2 FEET) AND EVENTUALLY PUT THE CAR IN NEUTRAL AND PULLED OFF THE FREEWAY, WITH SMOKE POURING FROM ALL FOUR WHEELS. WE HAD THE CAR TOWED TO AN AUTO MECHANIC, WHO FOUND THAT THE IDLE AIR CONTROL VALVE WAS BAD. WHEN THE MECHANIC STARTED THE CAR IN THE SHOP, THE ENGINE IMMEDIATELY RACED TO 5000 RMP. THE MECHANIC TOLD ME THAT HE HAD NEVER SEEN A CASE WHERE WHEN THE IDLE AIR CONTROL VALVE GOES BAD, THAT IT CAUSES THE ENGINE TO RACE. INSTEAD, HE SAYS THE ENGINE JUST DIES. IN THE PROCESS OF STOPPING THE VEHICLE, THE FRONT PADS WERE FRIED AND WORN DOWN TO BARE METAL, AND DESTROYED THE FRONT ROTORS. THE REAR DISC PADS WERE ALSO FRIED, BUT THE REAR ROTORS CAN BE SALVAGED.
NHTSA complaint #10322337 — an unverified report by a vehicle owner.
2001 INFINITI I30. ELECTRONIC MOTOR MOUNTS FAIL, CAUSING CASCADING FAILURE OF IDLE AIR CONTROL AND DESTROYING ECU. ALTERNATELY, THE IDLE AIR CONTROL VALVE FAILS AND DESTROYS THE ECU WHICH IN TURN DESTROYS THE ELECTRONIC MOTOR MOUNT CIRCUIT WHICH RESIDES ADJACENT TO THE IACV CIRCUIT ON THE ECU MAIN BOARD. THE RESULTING SHORT CIRCUIT IN EITHER CASE CAUSES ACRID SMOKE TO ENTER THE PASSENGER CABIN OF THE CAR AND CAUSES THE ENGINE TO REV WILDLY WHICH, IF NOT, ACCOUNTED FOR, COULD CAUSE AND AN UNSAFE SURGE FORWARD IF STOPPED. BY EMPIRICAL INTERNET RESEARCH AND MORE IMPORTANTLY - FROM DISCUSSIONS WITH THE DEALER SERVICE TECHNICIAN, THIS IS A PROBLEM EXPERIENCED BY SEVERAL DRIVERS/OWNERS OF THE 2001 INFINITI I30, AND 2001 NISSAN MAXIMA WHICH ARE "SISTER" CARS. THIS REPAIR IS VERY COSTLY REQUIRING A NEW ECU, IACV AND ELECTRONIC ENGINE MOUNTS PLUS THE COST OF REPROGRAMMING THE CARS IDLE LEARNING CURVE - TYPICALLY RANGING BETWEEN $2000 AND $3500. THE MFR KNOWS OF THIS ISSUE BY THEIR DEMONSTRATED "PROCEDURE" FOR REPLACING THESE PARTS.
NHTSA complaint #10298931 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 INFINITI I30. THE CONTACT STATED THAT THERE WAS CORROSION AT THE RADIATOR AND ENGINE SUPPORT OF HIS VEHICLE. THE DEALER STATED THAT THE CORROSION COULD CAUSE THE ENGINE TO FALL OUT. SINCE THERE WAS NO WARRANTY, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE IS COMMON FOR THIS TYPE OF VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10265267 — an unverified report by a vehicle owner.