Owners have filed 49 complaints
about the 2004 Infiniti M45 with NHTSA between 2009 and 2015.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 3 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 27
Against the median year of the Infiniti M45. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 11
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
24.2%
25,000 – 49,999 miles
36.3%
50,000 – 74,999 miles
1531.3%
75,000 – 99,999 miles
1122.9%
100,000 – 149,999 miles
1225.0%
150,000+ miles
510.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2009peak 6Oct 2015
NHTSA investigations into the 2004 Infiniti M45
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE11038Opened 14 Dec 2011Closed 22 Mar 2012FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Fuel level gauge system failure
In a March 5, 2012 letter to NHTSA, Nissan North America, Inc. (Nissan) submitted a Defect Information Report identifying a defect in the combination meter circuit board in approximately 8,120 model year 2003 through 2004 Infiniti M45 vehicles manufactured from March 7, 2002 through June 3, 2004 (Recall No. 12V-088). According to Nissan, heat generated by several components of the circuit board may cause solder cracks due to thermal shock.Open circuits created by the solder cracks may cause the fuel gauge to read higher than the actual amount of fuel remaining in the gas tank or always indicat...
The subject vehicles are equipped with seat-mounted, side thorax air bags for the driver and front passenger.This investigation revealed that faulty side air bag module electrical connectors located under the driver and front passenger seats can cause an interruption in the electrical circuit that will drop the input voltage below the specified range.As a result, the air bag warning lamp illuminates on the instrument panel and the affected side air bag becomes deactivated.In June 2009, Nissan conducted a service campaign to repair the defective air bag electrical connectors in the subject vehi...
PE08067Opened 2 Dec 2008Closed 1 Apr 2009AIR BAGS:SIDE/WINDOW
SIDE AIR BAG NON-DEPLOYMENT
THE SUBJECT VEHICLES ARE EQUIPPED WITH SEAT-MOUNTED, SIDE TORSO AIR BAGS FOR THE DRIVER AND FRONT PASSENGER.THIS INVESTIGATION HAS REVEALED THAT FAULTY SIDE AIR BAG MODULE CONNECTORS LOCATED UNDER THE FRONT SEATS CAN CAUSE AN INTERRUPTION IN THE ELECTRICAL CURRENT THAT WILL DROP THE INPUT VOLTAGE BELOW THE SPECIFIED RANGE.AS A RESULT, THE AIR BAG WARNING LAMP ILLUMINATES AND THE AFFECTED SIDE AIR BAG IS DEACTIVATED.THE RATES OF COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS RELATED TO THE SUBJECT ISSUE ARE VERY HIGH.FOR EXAMPLE, NISSAN SUBMITTED 4,853 WARRANTY CLAIMS ON 3,551 DISTINCT SUBJECT V...
Recalls on the 2004 Infiniti M45
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
12V088000
FUEL SYSTEM, GASOLINE
NISSAN IS RECALLING CERTAIN MODEL YEAR 2003-2004 INFINITI M45 VEHICLES MANUFACTURED FROM MARCH 7, 2002, THROUGH JUNE 3, 2004. DUE TO A CIRCUIT BOARD FAILURE, THE FUEL GAUGE MAY READ A FUEL LEVEL HIGHER THAN ACTUALLY EXISTS. AS A RESULT, THE VEHICLE MAY RUN OUT OF GAS WITHOUT NOTICE.
Risk: THE VEHICLE MAY STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
04V497000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ON CERTAIN PASSENGER VEHICLES, THE BRAKE LAMP SWITCH MAY MALFUNCTION.
Risk: IF THIS OCCURS, THE BRAKE LIGHTS WILL NOT ILLUMINATE WHEN THE BRAKE IS APPLIED, WHICH COULD RESULT IN A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2012087174 units in Canada
Fuel System
Certain vehicles may experience fuel gauge errors. The gauge may read higher than the actual level in the gas tank, or always indicate full. As such, the vehicle could run out of gas without notice. Engine stalling would result in lost vehicle propulsion which, in conjunction with traffic and road condition, and the driver's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will modify the electrical circuit for the instrument gauge cluster.
In the owners' own words, exactly as filed with NHTSA.
at 168,000 milesVirginia Beach, VA
ENGINE
TL* THE CONTACT OWNS A 2004 INFINITI M45. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED, AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.
NHTSA complaint #10783209 — an unverified report by a vehicle owner.
at 171,000 milesMiddletown, CT
ENGINE
TL* THE CONTACT OWNS A 2004 INFINITI M45. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE, WHERE IT WAS DETERMINED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 171,000.
NHTSA complaint #10773839 — an unverified report by a vehicle owner.
at 155,924 milesSouth Prince George, VA
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2004 INFINITI M45. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE LIGHT DID NOT ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V497000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 155,924.
NHTSA complaint #10693943 — an unverified report by a vehicle owner.
at 111,191 milesEuless, TX
ENGINE
TL* THE CONTACT OWNS 2004 INFINITI M45. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STARTED SPUTTERING BEFORE STALLING. THE CONTACT MENTIONED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND MOMENTS LATER, THE VEHICLE RESTARTED. THE VEHICLE EXHIBITED THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,191.
NHTSA complaint #10595819 — an unverified report by a vehicle owner.
at 88,000 milesWilmington, MA
SEATS
FRAME ON DRIVERS SEAT BROKEN CAUSING SEAT TO LIST TO THE LEFT SIDE. PREVIOUSLY REPAIRED BY DEALER WHO INFORMED US AT THE TIME THAT IT COULD NOT BE REPAIRED AGAIN, IT WOULD NEED TO BE REPLACED AT AT COST OF APPROX $1800.00. SEAT CURRENTLY NOW NEEDS REPLACEMENT. THIS IS A ONE OWNER VEHICLE AND HAS BEEN MAINTAINED BY THE DEALERSHIP.
NHTSA complaint #10544826 — an unverified report by a vehicle owner.
at 137,523 milesVirginia Beach, VA
ENGINE
TL* THE CONTACT OWNS 2004 INFINITI M45. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE VDC, ENGINE, AND SEATBELT LIGHTS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND CHANGED THE BATTERY A DAY LATER BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,523. ..UPDATED 06/28/13 *BF UPDATED 07/3/2013
NHTSA complaint #10515329 — an unverified report by a vehicle owner.
at 137,519 milesVirginia Beach, VA
ENGINE
THE FIRST INCIDENT HAPPENED ON JUNE 3RD DRIVING TO WORK AND THE CAR JUST GAVE OUT. IT STALLED, LIGHTS CAME ON THE DASHBOARD AND CAR DIED. I WAS ABLE TO DRIFT TO A SIDE STREET IN WHICH I TRIED TO START THE CAR AGAIN; HOWEVER, THE CAR WOULD NOT START UP. I HAD TO GET IT TOWED TO MY HOUSE. AFTER SITTING FOR THE DAY, I TRIED TO START IT UP AGAIN AND IT STARTED. I WAS ABLE TO MAKE IT TO THE ADVANCE AUTO NEAR MY HOME WHERE THEY PUT IT ON THE MACHINE TO SEE IF THERE WAS A PROBLEM WITH THE ALTERNATOR AND/OR BATTERY. ALTERNATOR WAS GOOD AND THE BATTERY HAD SOME DEAD CELLS BUT I WAS TOLD NOT ENOUGH FOR THE CAR TO JUST DIE OUT IN THE MIDDLE OF DRIVING. THE NEXT DAY I INSTALLED A NEW BATTERY, THE CAR STARTED, DROVE ONTO THE INTERSTATE AND IT STALLED AGAIN (MY DAUGHTER WAS IN THE CAR) I HAD TO DRIFT TO SERVICE ROAD. I HAD TO LEAVE THE CAR OVERNIGHT, WENT BACK THIS MORNING (WEDNESDAY)AND THE CAR STARTED, I DROVE DIRECTLY TO THE INFINITI DEALER AND WAS DIAG.W/A BAD CRANK POSITION SENSOR. I HAD IT REPAIRED. I RESEARCHED THIS PROBLEM THE FIRST DAY IT HAPPENED AND FOUND THAT A RECALL WAS IN PLACE FOR OVER 620K M45'S;HOWEVER MINE WAS NOT ONE OF THEM. SAME PART, SAME DIAG, SAME MODEL, DIFFERENT YEAR. THIS IS DEFINITELY A HAZARDOUS PROBLEM AND I AM SEEKING REIMBURSEMENT FOR THE FEES I PAID TODAY ALONG WITH SOMEONE LOOKING INTO RECALLING THIS PART IN THE M45 MODELS. ITS RIDICULOUS NOT TOO IF THE SAME PART HAD TO BE REPLACED IN A 2004 WITH THE SAME DIAG. AND NOT A 2003. IF THIS IS NOT THE CORRECT DEPARTMENT I NEED TO FILE A COMPLAINT WITH, I NEED TO KNOW WHO CAN REALLY LOOK INTO THIS ISSUE. LUCKILY, NO ONE WAS HURT IN MY SITUATION BUT IT IS BOUND TO HAPPEN BECAUSE GOING HIGHWAY SPEEDS WITH YOUR CAR COMING TO A SLOW PACE INSTANTLY CREATES A VERY FRANTIC SITUATION.
NHTSA complaint #10515366 — an unverified report by a vehicle owner.
at 99,500 milesBrooklyn, NY
SEATS
WENT TO SIT IN CAR AND HEARD A LOUD POP AS I SAT. SEAT WAS THEN SHAKY AND UNSTABLE. FURTHER INSPECTION REVEALED THE SEAT WAS LOOSE OR BROKEN ON THE LEFT SIDE. TOOK CAR TO INFINITI WHERE I WAS TOLD THE SEAT CAME OUT OF THE TRACK AND THE SEAT TRACK NEEDED TO BE REPLACED AT A COST OF $1200.
NHTSA complaint #10502616 — an unverified report by a vehicle owner.
at 164,000 milesCayce, SC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER AN HOUR AND WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED APPROXIMATELY EIGHT TIMES OVER THE SPAN OF A MONTH. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000...UPDATED 02-13-13 *BF UPDATED 02/14/13
NHTSA complaint #10494564 — an unverified report by a vehicle owner.
at 164,000 milesCayce, SC
ENGINE
TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER AN HOUR AND WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED APPROXIMATELY EIGHT TIMES OVER THE SPAN OF A MONTH. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000...UPDATED 02-13-13 *BF UPDATED 02/14/13
NHTSA complaint #10494564 — an unverified report by a vehicle owner.
at 118,000 milesBradenton, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THAT THE OIL INDICATOR LAMP FAILED TO ILLUMINATE, INDICATING THAT THE OIL LEVEL WAS LOW. AS A RESULT, THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE ENGINE AND THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.
NHTSA complaint #10463517 — an unverified report by a vehicle owner.
at 118,000 milesBradenton, FL
ENGINE
TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THAT THE OIL INDICATOR LAMP FAILED TO ILLUMINATE, INDICATING THAT THE OIL LEVEL WAS LOW. AS A RESULT, THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE ENGINE AND THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.
NHTSA complaint #10463517 — an unverified report by a vehicle owner.
at 62,000 milesBartlett, IL
FUEL SYSTEM, GASOLINE
THIS VEHICLE'S YEAR, MAKE AND MODEL HAS A KNOWN FUEL GAUGE ISSUE THAT NISSAN/INFINITI CHOSE TO IGNORE FOR THE LONGEST TIME. I THOUGHT I WAS ONE OF THE LUCKY ONES BECAUSE MY CAR DIDN'T HAVE THE ISSUE BUT IT HAPPENED BACK IN SEPTEMBER OF 2011 WHILE DRIVING HOME FROM WORK. LUCKILY, IT WAS ONLY ME IN THE CAR AND I WAS ABLE TO COAST ONTO THE SHOULDER AND CALL MY WIFE TO BRING GAS FOR ME.
NHTSA complaint #10451633 — an unverified report by a vehicle owner.
at 74,000 milesDublin, OH
FUEL SYSTEM, GASOLINE
THIS CAR HAS A WELL-KNOWN ISSUE WITH THE FUEL GAUGE WHERE IT NO LONGER WORKS CORRECTLY. THIS RESULTED IN MY CAR RUNNING OUT OF FUEL AS THE INSTRUMENT WAS NOT WORKING CORRECTLY TO NOTIFY ME OF MY CORRECT FUEL AMOUNT, LEAVING ME STRANDED ON THE HIGHWAY. I BELIEVE THIS ISSUE IS ALREADY UNDER INVESTIGATION BY THE NHTSA. A RECALL SHOULD HAVE BEEN ISSUED FOR THIS AS IT IS A MANUFACTURER DEFECT.
NHTSA complaint #10449635 — an unverified report by a vehicle owner.
at 112,000 milesPlainfield, NJ
FUEL SYSTEM, GASOLINE
HELLO, I OWN A 2004 INFINITY M45 AND I WISH TO FILE A COMPLAINT. MY GAS GAUGE DOESN'T FUNCTION PROPERLY AND IT READS HALF FULL AT EMPTY WHICH CAUSED MY WIFE TO STALL OUT AT NIGHT!!!!! ON THE HIGHWAY!!!!! I THOUGHT IT MAY HAVE BEEN JUST MY CAR AT FIRST UNTIL I GOOGLED IT REALIZING THERE ARE THOUSANDS OF IDENTICAL INCIDENTS. MY CHECK ENGINE LIGHT IS ALSO ON READING P0461 FAULTY FUEL SENSOR. I HOPE SOMEONE CAN GET INFINITY TO FIX THIS SITUATION SEEING ITS OBVIOUS THAT THIS IS A MANUFACTURING ISSUE...THANKS FOR YOUR TIME IN ADVANCE...
NHTSA complaint #10449256 — an unverified report by a vehicle owner.
at 72,000 milesGlen Rock, NJ
FUEL SYSTEM, GASOLINE
CAR HAD NO FUEL DESPITE GAUGE READING. TRAVELING 65MPH IN LEFT LANE OF CROWDED RUSH HOUR TRAFFIC ON GARDEN STATE PARKWAY WITH NO LEFT SHOULDER. VERY DANGEROUS SERIES OF RIGHT LANE CHANGES AND COASTING IN NEUTRAL TO EXIT TRAFFIC. NO ACCIDENT OR INJURY BUT CHALLENGING SITUATION THAT DID NOT NEED TO HAPPEN SINCE WE ALL KNOW THESE GAUGES WILL FAIL BUT NOT WHEN. ENGINE HAS ALWAYS BURNED OIL. REQUIRES A QUART AFTER 2,000 MILES TO GET TO NEXT OIL CHANGE.
NHTSA complaint #10447493 — an unverified report by a vehicle owner.
at 72,000 milesGlen Rock, NJ
ENGINE AND ENGINE COOLING
CAR HAD NO FUEL DESPITE GAUGE READING. TRAVELING 65MPH IN LEFT LANE OF CROWDED RUSH HOUR TRAFFIC ON GARDEN STATE PARKWAY WITH NO LEFT SHOULDER. VERY DANGEROUS SERIES OF RIGHT LANE CHANGES AND COASTING IN NEUTRAL TO EXIT TRAFFIC. NO ACCIDENT OR INJURY BUT CHALLENGING SITUATION THAT DID NOT NEED TO HAPPEN SINCE WE ALL KNOW THESE GAUGES WILL FAIL BUT NOT WHEN. ENGINE HAS ALWAYS BURNED OIL. REQUIRES A QUART AFTER 2,000 MILES TO GET TO NEXT OIL CHANGE.
NHTSA complaint #10447493 — an unverified report by a vehicle owner.
at 82,319 milesWilmington, MA
FUEL SYSTEM, GASOLINE
DRIVING DOWN THE ROAD CAR SLOWED THEN DIED. SYSTEM READ 1/2 TANK OF GAS AND OVER 150 MILES LEFT TO REFUEL. GAS TANK WAS EMPTY.
NHTSA complaint #10446659 — an unverified report by a vehicle owner.
at 76,000 milesHarbor City, CA
ELECTRICAL SYSTEM
PURCHASED A 2004 INFINITI M45 WITH 76K IN MAY 2010. WITHIN 2 DAYS OF BUYING THE CAR THE CHECK ENGINE LIGHT CAME ON. I HAD IT SCANNED AND IT SAID "FUEL SENDING UNIT" SO I REPLACED THAT PART AND THE LIGHT WENT OFF. ABOUT 2 DAYS LATER, THE GAS TANK WAS ABOUT 1/4 TANK SHOWN, AND I WATCHED THE FUEL GAUGE NEEDLE MOVE FROM 1/4 TANK TO "FULL" AT THE STOP LIGHT. SHORTLY THEREAFTER THE CHECK ENGINE LIGHT CAME BACK ON. I DID A QUICK "GOOGLE" SEARCH AND FOUND MULTIPLE ONLINE FORUMS DISCUSSING THIS TOPIC AND THE REAL FAULT IS THE GAUGE CLUSTER. I CONTACTED A LOCAL INFINITI DEALER AND ASKED ABOUT THE PROBLEM AND WAS TOLD "IT'S ONLY HAPPENED A FEW TIMES" BUT I HAD PAGES OF OTHER OWNERS POSTING ON THE FORUMS SAYING IT HAD HAPPENED TO THEM. THE DEALER TOLD ME IT WOULD BE $800 TO REPLACE THE GAUGE CLUSTER, SO I SAID "NO THANKS" AND HAD MY ORIGINAL CLUSTER REPAIRED WITH A LIFETIME WARRANTY AT BBA REMANUFACTURING AND IT HAS WORKED PERFECTLY SINCE SEPTEMBER 2010. PRIOR TO REPAIRING THE ORIGINAL ONE, I PURCHASED A BRAND NEW GAUGE CLUSTER ON EBAY, BUT IT WAS NOT FOR MY MODEL WITH ICC AND NAV, SO I HAVE SPENT MONEY BUYING A GAUGE CLUSTER AND REPAIRING MY ORIGINAL ONE.
NHTSA complaint #10444089 — an unverified report by a vehicle owner.
at 45,000 milesLeonardtown, MD
FUEL SYSTEM, GASOLINE
MY FUEL GAUGE WAS SHOWING A HALF A TANK OF GAS AND I RAN OUT OF GAS STALLING IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE IS OUT OF WARRANTY DO TO TIME FRAME BUT WELL WITHIN THE MILEAGE. THIS CONTINUES TO BE A PROBLEM AND I HAVE RUN OUT OF GAS 2 ADDITIONAL TIMES. THE VEHICLE READS FULL 99% OF THE TIME BUT WILL DROP DOWN TO ABOUT A HALF A TANK EVERY NOW AND THEN (BUT NOT OFTEN), USUALLY AS IT GETS CLOSE TO BEING EMPTY. THE DATES AND MILEAGE FOR THIS COMPLIANT ARE NOT ACTUALLY BUT ARE TO MY BEST GUESS.
NHTSA complaint #10443897 — an unverified report by a vehicle owner.
Mobile, AL
FUEL SYSTEM, GASOLINE
CAR CUT OFF DUE LACK OF GAS, HOWEVER, THE FUEL GAUGE WAS SHOWING A HALF A TANK.
NHTSA complaint #10443719 — an unverified report by a vehicle owner.
at 62,000 milesOrlando, FL
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE ON MY 2004 INFINITI STOPPED WORKING. I WAS DRIVING ON THE HIGHWAY AND MY FUEL GAUGE, READ 2/3RDS FULL, I RAN OUT OF GAS IN THE MIDDLE OF THE ROAD. I HAD TO HAVE THE CAR TOWED TO A REPAIR SHOP, THE FUEL PUMP WAS REPLACED. TO DATE THE GAUGE WILL NOT GO BELOW 2/3RDS NO MATTER HOW MUCH FUEL IS LEFT IN THE TANK.
NHTSA complaint #10443228 — an unverified report by a vehicle owner.
at 33,000 milesHawthorne, NJ
FUEL SYSTEM, GASOLINE
MY FUEL GAUGE READ 1/3 OF A TANK AND I RAN OUT OF GAS. I BOUGHT THE CAR USED IN APPROXIMATELY JAN 2009 AND I BOUGHT AN EXTENDED COMPLETE POWERTRAIN WARRANTY. THEY INITIALLY THOUGHT IT WAS MY FLOAT MECHANISM IN THE GAS TANK BUT FINALLY REALIZED IT WAS THE DASH AND REPLACED IT UNDER WARRANTY ($50 DEDUCTIBLE APPLIED). MY WARRANTY EXPIRED A FEW MILES AGO (CAR HAS 90500 MILES ON IT NOW) AND I HAVE BEGUN TO NOTICE THE PROBLEM AGAIN. CURRENTLY I FILL UP AFTER THE TRIP ODOMETER REACHES 300 MILES DRIVEN ON A TANK BECAUSE WHILE THE GAUGE APPEARS TO WORK ACCURATELY, ONCE IT REACHES 1/4 OF TANK LEFT, IT BEGINS TO RISE AND WILL GO AS HIGH AS 3/4 FULL. SOMETIMES TURNING THE CAR OFF AND THEN BACK ON WILL RESET IT BUT IT WILL SOON BEGIN TO RISE AGAIN. VERY ANNOYING AND ACCORDING TO THE DEALER THE DASH COSTS $900+ (IN 2009). RAMSEY INFINITI OF RAMSEY NJ DID THE WORK IN 2009.
NHTSA complaint #10442855 — an unverified report by a vehicle owner.
at 88,000 milesAugusta, GA
FUEL SYSTEM, GASOLINE
I RAN OUT OF FUEL LOST ALL POWER @ 70 MPH WITH FUEL GAUGE READING 1/4 TANK. NO ACCIDENT BUT THERE WAS TRAFFIC IN MY IMMEDIATE AREA AND IT WAS 9PM AND DARK.
NHTSA complaint #10442051 — an unverified report by a vehicle owner.
at 86,500 milesSurprise, AZ
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE THE FUEL GAUGE AND FUEL REMAINING COMPUTER SHOWED A SIGNIFICANT AMOUNT OF FUEL LEFT, ALMOST HALF A TANK. AFTER A COUPLE OF MINUTES OF DRIVING THE CAR SPUTTERED AND STALLED. I PULLED OVER AND TRIED CRANKING THE MOTOR. AFTER SEVERAL FAILED ATTEMPTS I NOTICED THAT THE FUEL GAUGE WAS NOW SETTLED ON EMPTY. CHECKED THE COMPUTER AND IT SHOWED 0 MILES TILL EMPTY. LUCKILY MY WIFE WAS ABLE TO BRING ME THE GAS FOR THE LAWNMOWER. THIS HAS HAPPENED SEVERAL TIMES SINCE THIS INITIAL INCIDENT. A COUPLE TIMES WITH JUST MY WIFE AND CHILDREN IN THE CAR. FORTUNATELY MY WIFE'S COMMUTE INVOLVES STREETS AND AVENUES AND NO FREEWAYS OR HIGHWAYS. I'VE COMMUNICATED MY ISSUES ON FORUMS AND BLOGS, TURNS OUT THIS IS A COMMON PROBLEM, AND SO FAR NOTHING HAS BEEN DONE BY INFINITI TO ADDRESS THIS. THE FIX COMES AT A RIDICULOUS PRICE, DEALER WANTS TO CHANGE OUT GAUGE CLUSTER, UPWARDS OF $1,000. I'VE BEEN USING THE KEEP IT FULL METHOD, SINCE I LIKE THE CAR, OF COURSE I SHOULDN'T HAVE TO BE DOING THIS. I DECIDED TO FILE THIS REPORT AFTER READING THAT THE NHTSA WAS LOOKING INTO THE ISSUE. THANK YOU.
NHTSA complaint #10441279 — an unverified report by a vehicle owner.