Owners have filed 13 complaints
about the 2000 Infiniti Q45 with NHTSA between 2001 and 2008.
The largest single group is the suspension.
Across this model's run it ranks 6 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Infiniti Q45. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
67% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2000 Infiniti Q45
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Suspension
538.5%
Median failure at 72 miles
Wheels
430.8%
Median failure at 41,064 miles
Tires
215.4%
Median failure at 21,294 miles
Brakes
17.7%
Median failure at 34,941 miles
Transmission & Drivetrain
17.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
222.2%
1,000 – 9,999 miles
333.3%
25,000 – 49,999 miles
444.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2001peak 3Jul 2008
Recalls on the 2000 Infiniti Q45
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200306833 units in Canada
Wheels
On certain vehicles equipped with 17 inch alloy wheels, these wheels may have a casting defect(s) from which a crack(s) may propagate as the vehicle is being driven. If a sufficient number of cracks develop, the wheel could fail and separate from the mounting hub. Correction: Dealer will replace wheels.
In the owners' own words, exactly as filed with NHTSA.
at 1,525 milesFranklin, TN
WHEELS
VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY.
NHTSA complaint #10234238 — an unverified report by a vehicle owner.
at 1,525 milesFranklin, TN
SUSPENSION
VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY.
NHTSA complaint #10234238 — an unverified report by a vehicle owner.
at 1,525 milesFranklin, TN
TIRES
VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY.
NHTSA complaint #10234238 — an unverified report by a vehicle owner.
at 34,941 milesPalm Beach Gardens, FL
SERVICE BRAKES, HYDRAULIC
MY 2000 INFINITY Q-45 WITH 37,000 MILES OF USAGE SUDDENLY AND WITHOUT WARNING COMPLETELY LOCKED UP WHILE UNDER POWER IN THE OUTSIDE LANE WHILE ON A BUSY SIX LANE STREET AND WOULD NOT MOVE. THE VEHICLE WE LATER LEARNED BY THE DEALER HAD SUFFERED A REAR WHEEL BRAKE AND AXLE COMPLETE BREAKDOWN AND FAILURE. THE DEALER SERVICE DEPARTMENT SAID THAT WE MUST HAVE DRIVEN THE CAR WITH THE EMERGENCY BRAKE ENGAGED TO CAUSE THE AXLE, BRAKE LININGS AND DRUMS TO OVER HEAT AND FATIGUE. THE CAR REQUIRED A SIGNIFICANT NUMBER OF NEW REPLACEMENT PARTS IN THE ACEL/BRAKE ASSEMBLY AREA THAT REQUIRED $2,158.64 IN PARTS AND THE TOTAL BILL WAS $3,113.70. WHILE NO ONE WAS INJURED IN THIS EVENT, IT WAS ONLY BECAUSE THE INCIDENT OCCURRED ON A SURFACE STREET A LOW SPEED AS OPPOSED TO AN INTERSTATE HIGHWAY. MY CONCERN IS THAT WE, THE DRIVERS OF THE VEHICLE THAT WAS PURCHASED NEW, ARE RETIRED AND MONITOR OUR VEHICLES CLOSELY. THERE IS A "INDICATOR LIGHT" THAT SHOULD COME ON AUTOMATICALLY WHILE DRIVING OR ATTEMPTING TO DRIVE WITH THE EMERGENCY BRAKE PARTIALLY OR FULLY ENGAGED. THIS NEVER HAPPENED. I TESTED THIS LIGHT SINCE THE REPAIRS AND IT IS FUNCTIONAL AT THIS TIME. I WOULD LIKE TO KNOW IF OTHERS WITH A INFINITY Q-45 MIGHT HAVE HAD A SIMILAR EXPERIENCE AS OUR VEHICLE WAS NOT KNOWINGLY DRIVEN WITH THE EMERGENCY BRAKE ENGAGED.
NHTSA complaint #10199626 — an unverified report by a vehicle owner.
at 47,000 milesEast Hampton, NY
WHEELS
DT: CONTACT STATED THAT A RECALL 03V098000 CONCERNING WHEELS CAME OUT ON THIS VEHICLE BEFORE HE PURCHASED IT AND NOTHING WAS DONE TO CORRECT THE PROBLEM BY THE PREVIOUS OWNER OR THE DEALER WHO SOLD IT TO HIM. THE VEHICLE SHIMMIED, AND THE TIRES WERE WEARING OUT TOO SOON. THE DEALER INDICATED TO THE CONTACT THEY KNEW NOTHING ABOUT THE RECALL. THE MANUFACTURER TOLD HIM IT WAS TOO LATE TO HAVE WORK COMPLETED UNDER THE RECALL.
NHTSA complaint #10140585 — an unverified report by a vehicle owner.
at 41,064 milesSyosset, NY
TIRES
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER HAS BOTH FAULTY TIRES. THE DEALER STATED THAT THE LEFT REAR RIM AND TIRE WERE BENT AND REPLACED REAR TIRE AND RIM MOUNT AND BALANCED THE TIRES. *BF
NHTSA complaint #10117570 — an unverified report by a vehicle owner.
at 41,064 milesSyosset, NY
WHEELS:RIM
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER HAS BOTH FAULTY TIRES. THE DEALER STATED THAT THE LEFT REAR RIM AND TIRE WERE BENT AND REPLACED REAR TIRE AND RIM MOUNT AND BALANCED THE TIRES. *BF
NHTSA complaint #10117570 — an unverified report by a vehicle owner.
Stone Mountain, GA
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WOULD SHIFT HARD WHILE SHIFTING FROM FIRST TO SECOND GEAR, AND VEHICLE WOULD VIBRATE UNCONTROLLABLY. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, VEHICLE WAS OPERATING AS DESIGNED.
NHTSA complaint #10117286 — an unverified report by a vehicle owner.
at 55 milesAntioch, TN
SUSPENSION
VEHICLE VIBRATES AT SPEEDS STARTING AT 50 MPH THROUGH 80 MPH. VIBRATION CAN BE FELT THROUGHOUT CABIN.
NHTSA complaint #10078286 — an unverified report by a vehicle owner.
at 72 milesAntioch, TN
SUSPENSION
CAR VIBRATES DURING 50 - 80 MPH.
NHTSA complaint #10075068 — an unverified report by a vehicle owner.
Tewksbury, MA
WHEELS
DEALERSHIP DOESN'T HAVE THE REPLACEMENT WHEELS FOR THE ALLOY WHEEL RECALL 03 V 098 000. CONSUMER HAS BEEN WAITING FOR 2 MONTHS.
NHTSA complaint #10034137 — an unverified report by a vehicle owner.
Antioch, TN
SUSPENSION
WHEN AUTO REACHES SPEED OF 60 MPH THRU 79 MPH THERE IS A VIBRATION THROUGHOUT CAR.
NHTSA complaint #750015 — an unverified report by a vehicle owner.
Antioch, TN
SUSPENSION
WHEN AUTO REACHES SPEED OF 60 MPH THRU 79 MPH THERE IS A VIBRATION THROUGHOUT CAR.
NHTSA complaint #750015 — an unverified report by a vehicle owner.