Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
321.4%
10,000 – 24,999 miles
17.1%
25,000 – 49,999 miles
428.6%
50,000 – 74,999 miles
214.3%
75,000 – 99,999 miles
321.4%
150,000+ miles
17.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2003peak 8Jan 2015
NHTSA investigations into the 2003 International 4300
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE03025Opened 9 Jun 2003Closed 7 Oct 2003STEERING:GEAR BOX:SHAFT PITMAN
STEERING ARM SEPARATION
INTERNATIONAL HAS RECEIVED NO OTHER OWNER REPORTS OF FAILURES OTHER THAN THE EVENT FORWARDED BY ODI.AFTER FURTHER REVIEW OF THE CRASH,IT WAS DETERMINED THAT THE DRIVER RAN OVER A LARGEMETAL OBJECT IN THE ROAD THAT STRUCK THE PITMAN ARM.THE IMPACT WITH THE METAL OBJECT CAUSED ASEVERVE LATERAL LOAD ON THE PITMAN ARM RETAINING BOLT, FRACTURINGIT AND ALLOWING THE PITMAN ARM TO SEPARATE FROM THESTEERING SHAFT.BASED ONINTERNATIONAL'SDATA AND FURTHER REVIEW OF THE CRASH, A SAFTEY RELATED DEFECT TREND DOES NOT EXIST AT THIS TIME AND FUTHER USE OF AGENCY RESOURCES ARE NOT CURRENTLY WARRANTED.THE CLOSIN...
Recalls on the 2003 International 4300
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20032005 units in Canada
Brakes
On certain vehicles, the primary and secondary air supply hoses from the foot valve to the air tanks were reversed at the tanks. If the primary air circuit is damaged, the brakes will not apply when the brake pedal is depressed, potentially causing a vehicle crash without warning and possibly resulting in property damage, personal injury or death. Correction: Dealer will inspect all suspect vehicles and repair incorrect air plumbing.
Recall 2002183973 units in Canada
Brakes
On certain vehicles, the parking brake assembly may not hold the vehicle in position when set. Factors contributing to this possibility are as follows: 1. Cracked or broken cams; 2. Loose or broken anchor bolts; 3. Initial shoe diameter not set properly during assembly, which can lead to progressive component damage; 4. Bent adjuster levers that cannot function; 5. Automatic adjuster cables that are disconnected. If this parking brake does not function properly, the vehicle may begin to roll, without warning, after the parking brake lever has been set and could cause an accident, possibly resulting in property damage, personal injury or death. Correction: Dealers will replace the cam, lever and bolt on all affected vehicles.
Recall 20021191,557 units in Canada
Powertrain
Certain vehicles clutch rods are failing from fatigue near the turnbuckle due to bending moments experienced during each pedal cycle. The clutch rod can break without warning and make it difficult to shift and if the clutch rod breaks while the vehicle is stopped, the vehicle may lunge unexpectedly in the direction of the selected gear. Correction: Dealers will replace the clutch rod assembly with a solid rod design that does not have a turnbuckle.
Recall 200205618 units in Canada
Steering
On certain trucks the cotter pin that goes through the drag link ball stud at the connection to the pitman arm is missing. This pin prevents the castellated nut from loosening. If the nut loosens and comes completely off the drag link ball stud, the drag link could detach resulting in a loss of steering control. Correction: Dealers will inspect the vehicle and have a cotter pin installed if found to be missing.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 89,000 milesAlamogordo, NMCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 INTERNATIONAL 4300. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A SIGN. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #10672677 — an unverified report by a vehicle owner.
at 345,000 milesInver Grove Heights, MNFire
ELECTRICAL SYSTEM
TL*THE COMPANY OWNS A 2003 INTERNATIONAL 4300. THE CONTACT WAS WAITING FOR A TIRE MECHANIC TO ARRIVE WHEN HE NOTICED SMOKE UNDERNEATH THE WHEEL OF THE VEHICLE. THE VEHICLE CAUGHT FIRE ON JUNE 10, 2008 IN THE ENGINE COMPARTMENT, AND WAS DESTROYED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE ARE NO PHOTOS OR FIRE REPORT AVAILABLE; HOWEVER, THE CAUSE OF FIRE WAS SUGGESTED TO BE ELECTRICAL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE THAT WAS RELATED TO THE FIRE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 345,000.
NHTSA complaint #10234266 — an unverified report by a vehicle owner.
at 61,086 milesJacksonville, FLCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT COMES ON AND OFF. ESPECIALLY WHEN IT IS RAINING. ACCORDING TO A MECHANIC AT MAUDLIN, IF MORE THAN ONE SENSOR GOES OUT THE WHOLE ABS BRAKE SYSTEM FAILS TO WORK CAUSING IT TO REVERT TO MANUAL BRAKES. THIS OCCURED ON JULY 28TH, CAUSING THE BRAKES TO LOCK UP DURING A RAIN STORM RESULTING IN AN ACCIDENT.
NHTSA complaint #10033446 — an unverified report by a vehicle owner.
at 61,086 milesJacksonville, FLCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LIGHT COMES ON AND OFF. ESPECIALLY WHEN IT IS RAINING. ACCORDING TO A MECHANIC AT MAUDLIN, IF MORE THAN ONE SENSOR GOES OUT THE WHOLE ABS BRAKE SYSTEM FAILS TO WORK CAUSING IT TO REVERT TO MANUAL BRAKES. THIS OCCURED ON JULY 28TH, CAUSING THE BRAKES TO LOCK UP DURING A RAIN STORM RESULTING IN AN ACCIDENT.
NHTSA complaint #10033446 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 89,000 milesAlamogordo, NMCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 INTERNATIONAL 4300. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A SIGN. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #10672677 — an unverified report by a vehicle owner.
at 345,000 milesInver Grove Heights, MNFire
ELECTRICAL SYSTEM
TL*THE COMPANY OWNS A 2003 INTERNATIONAL 4300. THE CONTACT WAS WAITING FOR A TIRE MECHANIC TO ARRIVE WHEN HE NOTICED SMOKE UNDERNEATH THE WHEEL OF THE VEHICLE. THE VEHICLE CAUGHT FIRE ON JUNE 10, 2008 IN THE ENGINE COMPARTMENT, AND WAS DESTROYED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE ARE NO PHOTOS OR FIRE REPORT AVAILABLE; HOWEVER, THE CAUSE OF FIRE WAS SUGGESTED TO BE ELECTRICAL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE THAT WAS RELATED TO THE FIRE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 345,000.
NHTSA complaint #10234266 — an unverified report by a vehicle owner.
at 90,000 milesSurrey, 00
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REAR HYD. BRAKE ROTOR BROKE FROM HUB UNDER ROUTINE SERVICE. THIS HAS HAPPENED PREVIOUSLY TO ANOTHER TRUCK IN OUR FLEET. REPAIR SHOP REPORTS THEY HAVE SEEN SIX OTHER INTERNATIONAL 4300'S WITH THE SAME PROBLEM. THIS IS JUST ONE OF HUNDREDS OF REPAIR SHOPS IN THIS AREA, SAFE TO SAY THERE MUST BE HUNDREDS OF 4300'S SHEDDING ROTORS. OBVIOUSLY THIS CAUSES A COMPLETE LOSS OF BRAKING TO THE AFFECTED WHEEL(S). ADDITIONALLY, THIS CAUSES AN ABS FAULT CONDITION WHICH DISABLES THE EXHAUST BRAKE AND ALLOWS THE REMAINING BRAKING WHEELS TO LOCK CAUSING A LOSS OF CONTROL. AS OUR MECHANIC OBSERVED, THESE TRUCKS ARE GOING TO KILL SOMEBODY IF THESE BRAKES AND SOFTWARE ARE NOT REDESIGNED. THE ROTORS, CALIPERS, PADS, WHEEL SPEED SENSORS AND HARDWARE ON THE REAR AXLE HAVE BEEN REPLACED AS A RESULT OF THE FAILURE. THE DAMAGE HAS BEEN PHOTOGRAPHED.
NHTSA complaint #10135756 — an unverified report by a vehicle owner.
at 90,000 milesSurrey, 00
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REAR HYD. BRAKE ROTOR BROKE FROM HUB UNDER ROUTINE SERVICE. THIS HAS HAPPENED PREVIOUSLY TO ANOTHER TRUCK IN OUR FLEET. REPAIR SHOP REPORTS THEY HAVE SEEN SIX OTHER INTERNATIONAL 4300'S WITH THE SAME PROBLEM. THIS IS JUST ONE OF HUNDREDS OF REPAIR SHOPS IN THIS AREA, SAFE TO SAY THERE MUST BE HUNDREDS OF 4300'S SHEDDING ROTORS. OBVIOUSLY THIS CAUSES A COMPLETE LOSS OF BRAKING TO THE AFFECTED WHEEL(S). ADDITIONALLY, THIS CAUSES AN ABS FAULT CONDITION WHICH DISABLES THE EXHAUST BRAKE AND ALLOWS THE REMAINING BRAKING WHEELS TO LOCK CAUSING A LOSS OF CONTROL. AS OUR MECHANIC OBSERVED, THESE TRUCKS ARE GOING TO KILL SOMEBODY IF THESE BRAKES AND SOFTWARE ARE NOT REDESIGNED. THE ROTORS, CALIPERS, PADS, WHEEL SPEED SENSORS AND HARDWARE ON THE REAR AXLE HAVE BEEN REPLACED AS A RESULT OF THE FAILURE. THE DAMAGE HAS BEEN PHOTOGRAPHED.
NHTSA complaint #10135756 — an unverified report by a vehicle owner.
at 40,000 milesFrankfort, KY
SUSPENSION
WHILE DRIVING AT HIGH SPEEDS THERE WAS HEAVY VIBRATION IN THE REAR AXLE. WHEN DRIVING LOW SPEEDS FRONT/REAR END WONDERED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10089763 — an unverified report by a vehicle owner.
at 61,086 milesJacksonville, FLCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT COMES ON AND OFF. ESPECIALLY WHEN IT IS RAINING. ACCORDING TO A MECHANIC AT MAUDLIN, IF MORE THAN ONE SENSOR GOES OUT THE WHOLE ABS BRAKE SYSTEM FAILS TO WORK CAUSING IT TO REVERT TO MANUAL BRAKES. THIS OCCURED ON JULY 28TH, CAUSING THE BRAKES TO LOCK UP DURING A RAIN STORM RESULTING IN AN ACCIDENT.
NHTSA complaint #10033446 — an unverified report by a vehicle owner.
at 42,007 milesJacksonville, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT COMES ON AND OFF, ESPECIALLY WHEN RAINING.
NHTSA complaint #10033450 — an unverified report by a vehicle owner.
at 5,140 milesJacksonville, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT COMES ON AND OFF, ESPECIALLY WHEN IT IS RAINING.
NHTSA complaint #10033456 — an unverified report by a vehicle owner.
at 42,007 milesJacksonville, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ABS LIGHT COMES ON AND OFF, ESPECIALLY WHEN RAINING.
NHTSA complaint #10033450 — an unverified report by a vehicle owner.
at 5,140 milesJacksonville, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ABS LIGHT COMES ON AND OFF, ESPECIALLY WHEN IT IS RAINING.
NHTSA complaint #10033456 — an unverified report by a vehicle owner.
at 61,086 milesJacksonville, FLCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LIGHT COMES ON AND OFF. ESPECIALLY WHEN IT IS RAINING. ACCORDING TO A MECHANIC AT MAUDLIN, IF MORE THAN ONE SENSOR GOES OUT THE WHOLE ABS BRAKE SYSTEM FAILS TO WORK CAUSING IT TO REVERT TO MANUAL BRAKES. THIS OCCURED ON JULY 28TH, CAUSING THE BRAKES TO LOCK UP DURING A RAIN STORM RESULTING IN AN ACCIDENT.
NHTSA complaint #10033446 — an unverified report by a vehicle owner.
at 42,007 milesJacksonville, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LIGHT COMES ON AND OFF, ESPECIALLY WHEN RAINING.
NHTSA complaint #10033450 — an unverified report by a vehicle owner.
at 5,140 milesJacksonville, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LIGHT COMES ON AND OFF, ESPECIALLY WHEN IT IS RAINING.
NHTSA complaint #10033456 — an unverified report by a vehicle owner.
at 11,000 milesDelta, UT
TIRES:VALVE
WHILE DRIVING 65 MPH THE DRIVERS SIDE REAR OUTSIDE DUAL TIRE BLEW OUT. WHEN THE CONSUMER EXITED THE VEHICLE HE ALSO NOTICED THAT THE DRIVERS SIDE INSIDE TIRE WAS FLAT. THE CONSUMER WENT TO CHECK THE PRESSURE OF THE OUTSIDE TIRE AND IT WAS ALRIGHT. WHEN THE CONSUMER ATTEMPTED TO CHECK THE PRESSURE OF THE INSIDE PASSENGER TIRE THE EXTENDER VALVE FELL OFF IN THE CONSUMERS HAND AND THE AIR ESCAPED FROM THE TIRE. IT APPEARED THAT THE EXTENDER VALVE HAD SHEARED OFF. THE CONSUMER WENT BACK TO THE FLAT TIRE AND NOTICED THAT THE EXTENDER VALVE ON THAT TIRE HAD ALSO SHEARED OFF THUS CAUSING THE TIRE TO GO FLAT. THE TIRE TECH INFORMED THE CONSUMER THAT THE EXTENDER VALVES WERE NOT INSTALLED PROPERLY AND THAT THEY WERE SUPPOSED TO BE BRACED. THE CONSUMER BELIEVES THE WEIGHT OF THE TRUCK CAUSED THE OUTSIDE DUAL TIRE TO BLOW OUT WHEN THE INSIDE TIRE WENT FLAT (INSIDE GOOD YEAR TIRE SIZE 265-70R 19.5 UNISTEEL G124). *AK * CB *NLM
NHTSA complaint #10024250 — an unverified report by a vehicle owner.