Owners have filed 15 complaints
about the 2013 International Prostar with NHTSA between 2013 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the International Prostar. 50 means typical for this
model; 100 means roughly double.
Severity — 100
40% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other International Prostar
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 International Prostar
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
533.3%
Median failure at 177,136 miles
Fuel & Propulsion
213.3%
Acceleration & Cruise Control
213.3%
Median failure at 301,272 miles
Electrical System
213.3%
0 crashes, 2 fires · median 157,250 mi
Wheels
16.7%
Median failure at 465,000 miles
Lights
16.7%
0 crashes, 1 fires · median 157,250 mi
Suspension
16.7%
Median failure at 465,000 miles
Body & Structure
16.7%
Median failure at 465,000 miles
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2013peak 3Apr 2019
NHTSA investigations into the 2013 International Prostar
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE15013Opened 17 Apr 2015Closed 4 Dec 2015FUEL SYSTEM, OTHER
Accelerator Pedal Fails to Return
The Office of Defects Investigations (ODI) opened Preliminary Evaluation (PE15-013) on 2012-2013 model year (MY) Navistar Prostar vehicles for throttle pedals failing to return to the idle position after being depressed.EWR field reports supplied by Navistar describe the non-returning throttle pedals as preventing the engine brake from activating and elevated engine speed making it difficult to stop the vehicle.ODI contacted complainants who alleged the accelerator pedal didn?t return to the idle position.Some drivers indicated they were annoyed, while others stated that at idle they were able...
PE14029Opened 11 Sep 2014Closed 27 Feb 2015EXTERIOR LIGHTING:HEADLIGHTS
Headlight failures/fires
This investigation was opened based on a consumer complaint alleging a headlight fire on a MY 2013 International Prostar.A fire cause and origin report accompanied the complaint and placed the origin at the headlight assembly but did not confirm the first material ignited.The complainant reported two injuries due to smoke inhalation by the driver and passenger as well as a broken ankle suffered by the passenger when they jumped out of the vehicle.During the investigation, ODI collected and reviewed subject and peer vehicle information related to the alleged defect.ODI selected model year 2012...
EQ13002Opened 28 May 2013Closed 18 Jun 2013SERVICE BRAKES
Brake S-Cam Tube Bracket Failure
BACKGROUNDIn a letter dated January 15, 2012, Navistar, Inc. (Navistar) notified the NHTSA that it had decided a defect exists in certain Model Year 2012 and 2013 International brand ProStar and TranStar commercial trucks, manufactured from August 1, 2011 through June 12, 2012, and equipped with brake S-Cam tube bracket assemblies.The brake S-Cam tube bracket assembly on the steering axle may exhibit fractures between the wing bracket and the tube steel when mounted.According to Navistars filing, fractures between the wing bracket and the tube steel may result in an inoperative brake on the af...
EQ12011Opened 4 Dec 2012Closed 12 Jul 2013PARKING BRAKE:DRIVELINE:AIR:CHAMBER
Leaking MGM brake chambers
The summary for this investigation is provided in a separate attachment to this resume.This equipment query is closed.
Recalls on the 2013 International Prostar
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20232931,764 units in Canada
Lights And Instruments
Issue: On certain trucks, the backup lamps could be blocked and may not be visible. As a result, the trucks don't meet the requirements of the Canadian regulations. Note: This recall only affects trucks equipped with a pintle hook lowering bracket and feature code 01WPN, 01 WPS, or 01VAL. Safety Risk: Backup lamps that aren't visible could cause a person not to recognize that the vehicle is backing and increase the risk of a crash. Corrective Actions: Navistar will notify owners by mail and instruct you to take your truck to a dealership to install new tail stop/turn signal lamps with integrated backup lamps.
Recall 20155461,466 units in Canada
Engine
On certain vehicles equipped with Navistar engines, the accelerator pedal position sensor could move on its mounting bracket if the pedal is depressed with excessive force. If the sensor stator were to move out of position, it could change the sensor signal output, resulting in a high idle. On vehicles equipped with manual transmissions, if the clutch were to be depressed during operation, the engine could rise to governed RPMs resulting in difficulty selecting gears while shifting. In the condition of a loaded vehicle going down a long grade, the inability to down shift could cause difficulty in maintaining or reducing vehicle speed with just the service brakes, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will recalibrate the engine Electronic Control Module (ECM) to eliminate the high idle condition.
Recall 2015434188 units in Canada
Structure
On certain vehicles, the fifth wheel locking mechanisms could be susceptible to damage and/or wear. This could cause the locking mechanism to fail properly engage, potentially resulting in a towed trailer unit separating from the truck tractor. As a result, the trailer could strike another vehicle, stationary object, or bystander, causing injury and/or damage to property. Correction: Fontaine dealers will replace all Ultra LT fifth wheel units with Ultra NT model fifth wheel units.
Recall 20151718,552 units in Canada
Electrical
On certain vehicles, a double battery (24 volt) jump start or electrical load dump could result in an overvoltage condition of the linear power module (LPM) which is used to control the heater/air conditioning blower motor speed. If this were to occur, this overvoltage condition could lead to the LPM overheating, causing smoke, and increase the risk of fire, which could result in injury and/or damage to property. Correction: Dealers will replace the LPM with an upgraded design.
Recall 20144841,424 units in Canada
Heater And Defroster
On certain vehicles equipped with a no-idle heating, ventilation and air conditioning (HVAC) module, the electrical harness supplying power to the module may not be of sufficient size, which could cause a voltage drop in the harness and an increase in resistance and heating at the connector. This could cause a fire, potentially resulting in injury and/or damage to property. Correction: Dealers will install a revised harness.
Recall 201404964 units in Canada
Brakes
On certain vehicles, brake s-cam bracket assemblies on the steering axle could fracture, causing an inoperative brake on the affected wheel end. This could cause the vehicle to pull to one side while braking and/or increase stopping distances, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs.
Recall 2013415208 units in Canada
Fuel System
On some vehicles, a support bracket may contact the fuel tank during frame twist, which could puncture the fuel tank, resulting in fuel leakage. Fuel leakage, in the presence of an ignition source, could result in a fire. Fuel leakage onto the roadway could also increase the risk of a crash for other road users. In both cases, injury and/or property damage could result. Correction: Dealers will inspect and affect repairs.
Recall 2013314185 units in Canada
Accessories
On certain trucks equipped with the electronic fifth wheel jaw release system, incorrect air line routing could allow the fifth wheel jaw to release without driver input. This could result in a trailer separating from the truck, resulting in a possible hazard to other road users and increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect air line routing and correct if necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 157,250 milesByron Center, MIFire2 injured
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE HEADLIGHT FAILED. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A WIRING ISSUE. LATER, THE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES WHILE THE CONTACT WAS ASLEEP IN THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE ORIGINATED AT THE DRIVER'S SIDE HEADLIGHT. THE PASSENGER SUSTAINED A BROKEN ANKLE FROM JUMPING OUT OF THE VEHICLE AND BOTH THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 115,097. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10564939 — an unverified report by a vehicle owner.
at 157,250 milesByron Center, MIFire2 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE HEADLIGHT FAILED. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A WIRING ISSUE. LATER, THE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES WHILE THE CONTACT WAS ASLEEP IN THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE ORIGINATED AT THE DRIVER'S SIDE HEADLIGHT. THE PASSENGER SUSTAINED A BROKEN ANKLE FROM JUMPING OUT OF THE VEHICLE AND BOTH THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 115,097. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10564939 — an unverified report by a vehicle owner.
Byron Center, MIFire2 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE COMPARTMENT SUDDENLY BURST INTO FLAMES. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE FIRE AND POLICE DEPARTMENTS WERE SUMMONED. THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
NHTSA complaint #10564940 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Hialeah, FL
ENGINE
LOS INJECTORES TIENEN PROBLEMAS Y EL CAMION TIENE MENOS DE 75K MILLAS , SE PIENZA QUE HAY UN DESGASTE EN EL ARBOL DE LEBA PRODUCTO A AL PROBLEMA DEL INJECTOR , QUE CUESTA EL ORIGINAL 850.00 SEGUN EL DEALER
NHTSA complaint #11195528 — an unverified report by a vehicle owner.
Hialeah, FL
FUEL/PROPULSION SYSTEM
LOS INJECTORES TIENEN PROBLEMAS Y EL CAMION TIENE MENOS DE 75K MILLAS , SE PIENZA QUE HAY UN DESGASTE EN EL ARBOL DE LEBA PRODUCTO A AL PROBLEMA DEL INJECTOR , QUE CUESTA EL ORIGINAL 850.00 SEGUN EL DEALER
NHTSA complaint #11195528 — an unverified report by a vehicle owner.
LAS Vegas, NV
ENGINE
MY DRIVER WAS HEADING UP THE 93/95 RENO WHEN THE FRONT SEAL BROKE ON THE NAVISTAR MAXXFORCE ENGINE. MY TRACTOR RELEASED ALL OF THE OIL ONTO THE HIGHWAY. WHICH CAUSES ENGINE TO SHUT DOWN. I WAS TOLD BY THE TECH THAT THIS PROBLEM IS VERY COMMON WITH THIS PARTICULAR ENGINE I'VE ALREADY REPLACED TWO TWO FRONT SEALS WITH MY OTHER TRACTORS WHICH ARE 2013 PROSTAR MAXXFORCE ENG
NHTSA complaint #11154866 — an unverified report by a vehicle owner.
at 465,000 milesOrland Park, IL
WHEELS
WHILE IN MOTION THE ALUMINUN HANGARS ON MUD FLAP SPLASH GUARD ASSEMBLY BROKE OFF AT HANGAR SECURMENT AREA WEAKENED IN FRONT OF DUAL TIRES FAILED AT 465;000 MILES BOTH BRAKETS FAILED LEFT AND RIGHT AND FELL OFF ON TO ROAD, HANGAR, MUDFLAP ASSEMBLY DUE TO POOR TENSILE DESIGN OF ALUMINUM SERATED.. I REPLACED AT $500.00 BOTH HANGR AND MUD FLAP COST TO ME NOTIFIED NAVIISTAR INYTERTNATIONAL AND CREATED A CASE FILE THERE 3775108 LAST MAY. SUBSEQUENTLY, LAST WEEK 7.18.2017, THE HOOGD GRILLE CLIPS FAILED ON BUMPY RAODS AND THE GRILLE ASSEMBLYFLEW OFF. THERE ARE 4 BOLTS ON ON THE BOTTOME OF THE GRILLE SECUREING THE GRILL TO THE BODY. CLIPS AT THE TOP HOLD THE GRILL IN BUT FAILED OVER BUMPY ROADS AND GRILL FELL FOREWARD IN MOTION CRACKED OFF BROKE PLASTIC SECUREMENT 4 SCREW PLASTIC HOLDERS PART OF THE HOOD BODY AND RIPED OFF. NAVISTAR NOW HAS 4 MORE BOLTS AT THE TOP ON THEIR 2016, 2017 NEW TRUCK MODELS ADMITTING 4 BOLTS WERE NOT A VIABLE ENGINEERING SECUREMENT. MUD FLAPS ASSEMPBLEY 2 OF THEM ARE ON THE ROADS AND A GRILE FROM POOR NAVISTAR INTERNATIONAL ENGINEERING. FLEET NEEDS TO BE GROUNDED. PEOPLE WILL GET KILLED. SO, IN 3 MONTHS 2 MUD FLAPS FELL OFF THE TRACTOR AND THE GRILLE FLEW OFF DUE TO IMPROPER SECUREMENT TO THE TRACTOR. ENGINEERING DID A CHEAP JOB. MORE WILL FAIL. MORE COMPONENTS WILL FAIL ON 1,000S OF TRACTORS OUT THERE. I EXPECT TO BE REIMBURDSED IN FULL. REPAIRS OVERALL WILL COST ME $20,000 IN LOST LOADS DUE TO NAVISTAR ENGINEERING FAILING ON MY GRILLE, HOOD, MUD FLAPS AND THEY WILL KILL INNOCENT PEOPLE AS WE SPEAK DUT TO THEIR NEGLAGENCE. THJE NEW TRUCKS HAVE 4 MORE BOLTS ADDED TO THE TOP OF THE GRILL THEY FIXED THE PROBLEM BUT NOT ON THE 2015, 2014, 2013, 2012S THE GRILL WILL FALL OFF THEY RECOGNIZE THERE SCREWUP AND GRILLS FELL OFF
NHTSA complaint #11010344 — an unverified report by a vehicle owner.
at 465,000 milesOrland Park, IL
SUSPENSION
WHILE IN MOTION THE ALUMINUN HANGARS ON MUD FLAP SPLASH GUARD ASSEMBLY BROKE OFF AT HANGAR SECURMENT AREA WEAKENED IN FRONT OF DUAL TIRES FAILED AT 465;000 MILES BOTH BRAKETS FAILED LEFT AND RIGHT AND FELL OFF ON TO ROAD, HANGAR, MUDFLAP ASSEMBLY DUE TO POOR TENSILE DESIGN OF ALUMINUM SERATED.. I REPLACED AT $500.00 BOTH HANGR AND MUD FLAP COST TO ME NOTIFIED NAVIISTAR INYTERTNATIONAL AND CREATED A CASE FILE THERE 3775108 LAST MAY. SUBSEQUENTLY, LAST WEEK 7.18.2017, THE HOOGD GRILLE CLIPS FAILED ON BUMPY RAODS AND THE GRILLE ASSEMBLYFLEW OFF. THERE ARE 4 BOLTS ON ON THE BOTTOME OF THE GRILLE SECUREING THE GRILL TO THE BODY. CLIPS AT THE TOP HOLD THE GRILL IN BUT FAILED OVER BUMPY ROADS AND GRILL FELL FOREWARD IN MOTION CRACKED OFF BROKE PLASTIC SECUREMENT 4 SCREW PLASTIC HOLDERS PART OF THE HOOD BODY AND RIPED OFF. NAVISTAR NOW HAS 4 MORE BOLTS AT THE TOP ON THEIR 2016, 2017 NEW TRUCK MODELS ADMITTING 4 BOLTS WERE NOT A VIABLE ENGINEERING SECUREMENT. MUD FLAPS ASSEMPBLEY 2 OF THEM ARE ON THE ROADS AND A GRILE FROM POOR NAVISTAR INTERNATIONAL ENGINEERING. FLEET NEEDS TO BE GROUNDED. PEOPLE WILL GET KILLED. SO, IN 3 MONTHS 2 MUD FLAPS FELL OFF THE TRACTOR AND THE GRILLE FLEW OFF DUE TO IMPROPER SECUREMENT TO THE TRACTOR. ENGINEERING DID A CHEAP JOB. MORE WILL FAIL. MORE COMPONENTS WILL FAIL ON 1,000S OF TRACTORS OUT THERE. I EXPECT TO BE REIMBURDSED IN FULL. REPAIRS OVERALL WILL COST ME $20,000 IN LOST LOADS DUE TO NAVISTAR ENGINEERING FAILING ON MY GRILLE, HOOD, MUD FLAPS AND THEY WILL KILL INNOCENT PEOPLE AS WE SPEAK DUT TO THEIR NEGLAGENCE. THJE NEW TRUCKS HAVE 4 MORE BOLTS ADDED TO THE TOP OF THE GRILL THEY FIXED THE PROBLEM BUT NOT ON THE 2015, 2014, 2013, 2012S THE GRILL WILL FALL OFF THEY RECOGNIZE THERE SCREWUP AND GRILLS FELL OFF
NHTSA complaint #11010344 — an unverified report by a vehicle owner.
at 465,000 milesOrland Park, IL
STRUCTURE:BODY
WHILE IN MOTION THE ALUMINUN HANGARS ON MUD FLAP SPLASH GUARD ASSEMBLY BROKE OFF AT HANGAR SECURMENT AREA WEAKENED IN FRONT OF DUAL TIRES FAILED AT 465;000 MILES BOTH BRAKETS FAILED LEFT AND RIGHT AND FELL OFF ON TO ROAD, HANGAR, MUDFLAP ASSEMBLY DUE TO POOR TENSILE DESIGN OF ALUMINUM SERATED.. I REPLACED AT $500.00 BOTH HANGR AND MUD FLAP COST TO ME NOTIFIED NAVIISTAR INYTERTNATIONAL AND CREATED A CASE FILE THERE 3775108 LAST MAY. SUBSEQUENTLY, LAST WEEK 7.18.2017, THE HOOGD GRILLE CLIPS FAILED ON BUMPY RAODS AND THE GRILLE ASSEMBLYFLEW OFF. THERE ARE 4 BOLTS ON ON THE BOTTOME OF THE GRILLE SECUREING THE GRILL TO THE BODY. CLIPS AT THE TOP HOLD THE GRILL IN BUT FAILED OVER BUMPY ROADS AND GRILL FELL FOREWARD IN MOTION CRACKED OFF BROKE PLASTIC SECUREMENT 4 SCREW PLASTIC HOLDERS PART OF THE HOOD BODY AND RIPED OFF. NAVISTAR NOW HAS 4 MORE BOLTS AT THE TOP ON THEIR 2016, 2017 NEW TRUCK MODELS ADMITTING 4 BOLTS WERE NOT A VIABLE ENGINEERING SECUREMENT. MUD FLAPS ASSEMPBLEY 2 OF THEM ARE ON THE ROADS AND A GRILE FROM POOR NAVISTAR INTERNATIONAL ENGINEERING. FLEET NEEDS TO BE GROUNDED. PEOPLE WILL GET KILLED. SO, IN 3 MONTHS 2 MUD FLAPS FELL OFF THE TRACTOR AND THE GRILLE FLEW OFF DUE TO IMPROPER SECUREMENT TO THE TRACTOR. ENGINEERING DID A CHEAP JOB. MORE WILL FAIL. MORE COMPONENTS WILL FAIL ON 1,000S OF TRACTORS OUT THERE. I EXPECT TO BE REIMBURDSED IN FULL. REPAIRS OVERALL WILL COST ME $20,000 IN LOST LOADS DUE TO NAVISTAR ENGINEERING FAILING ON MY GRILLE, HOOD, MUD FLAPS AND THEY WILL KILL INNOCENT PEOPLE AS WE SPEAK DUT TO THEIR NEGLAGENCE. THJE NEW TRUCKS HAVE 4 MORE BOLTS ADDED TO THE TOP OF THE GRILL THEY FIXED THE PROBLEM BUT NOT ON THE 2015, 2014, 2013, 2012S THE GRILL WILL FALL OFF THEY RECOGNIZE THERE SCREWUP AND GRILLS FELL OFF
NHTSA complaint #11010344 — an unverified report by a vehicle owner.
at 53,000 milesMaroa, IL
ENGINE
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. WHILE DRIVING VARIOUS SPEEDS AND APPROACHING A STOP, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RETURNED TO NORMAL AFTER IT WAS RESTARTED. THE FAILURE RECURRED ON VARIOUS OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
NHTSA complaint #10956714 — an unverified report by a vehicle owner.
at 301,272 milesNorth Vernon, IN
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE REVVED WITHOUT WARNING. WHEN THE DRIVER ATTEMPTED TO TURN THE IGNITION OFF, THE VEHICLE FAILED AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO SEAL FAILED AND PUMPED OIL INTO THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 301,272.
NHTSA complaint #10824156 — an unverified report by a vehicle owner.
at 301,272 milesNorth Vernon, IN
ENGINE
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE REVVED WITHOUT WARNING. WHEN THE DRIVER ATTEMPTED TO TURN THE IGNITION OFF, THE VEHICLE FAILED AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO SEAL FAILED AND PUMPED OIL INTO THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 301,272.
NHTSA complaint #10824156 — an unverified report by a vehicle owner.
at 157,250 milesByron Center, MIFire2 injured
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE HEADLIGHT FAILED. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A WIRING ISSUE. LATER, THE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES WHILE THE CONTACT WAS ASLEEP IN THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE ORIGINATED AT THE DRIVER'S SIDE HEADLIGHT. THE PASSENGER SUSTAINED A BROKEN ANKLE FROM JUMPING OUT OF THE VEHICLE AND BOTH THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 115,097. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10564939 — an unverified report by a vehicle owner.
at 157,250 milesByron Center, MIFire2 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE HEADLIGHT FAILED. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A WIRING ISSUE. LATER, THE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES WHILE THE CONTACT WAS ASLEEP IN THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE ORIGINATED AT THE DRIVER'S SIDE HEADLIGHT. THE PASSENGER SUSTAINED A BROKEN ANKLE FROM JUMPING OUT OF THE VEHICLE AND BOTH THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 115,097. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10564939 — an unverified report by a vehicle owner.
Byron Center, MIFire2 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE COMPARTMENT SUDDENLY BURST INTO FLAMES. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE FIRE AND POLICE DEPARTMENTS WERE SUMMONED. THE CONTACT AND PASSENGER SUFFERED FROM SMOKE INHALATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
NHTSA complaint #10564940 — an unverified report by a vehicle owner.
Baring, MO
VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAVE A 2013 NAVISTAR PROSTAR THAT I'VE HAD TO TAKE INTO THE DEALER FOR VARIOUS REPAIRS. CURRENTLY, I HAVE EXPERIENCED A PROBLEM WITH THE DIESEL EXHAUST ENTERING THE CAB THAT HAS CAUSED MY EYES TO BURN, A LACK OF STRENGTH AND OTHER HEALTH ISSUES THAT ACCORDING TO MY DOCTOR, I SHOULD NOT BE DRIVING UNTIL THE PROBLEM IS RESOLVED. THE DEALER HAS OFFERED LITTLE OR NO ASSISTANCE CLAIMING THEY WILL HAVE TO REMOVE THE CAB TO INSPECT THE EXHAUST. ALSO, I HAVE A PROBLEM WITH THE CRUISE CONTROL NOT SLOWING THE TRUCK DOWN WHEN GOING OVER A HILL. I HAVE TO TAP THE BRAKES IN ORDER DEACTIVATE THE SYSTEM AND THEN USE THE JAKES BRAKE AND REGULAR BRAKE TO SLOW THE TRUCK DONW.
NHTSA complaint #10542698 — an unverified report by a vehicle owner.
Baring, MO
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE A 2013 NAVISTAR PROSTAR THAT I'VE HAD TO TAKE INTO THE DEALER FOR VARIOUS REPAIRS. CURRENTLY, I HAVE EXPERIENCED A PROBLEM WITH THE DIESEL EXHAUST ENTERING THE CAB THAT HAS CAUSED MY EYES TO BURN, A LACK OF STRENGTH AND OTHER HEALTH ISSUES THAT ACCORDING TO MY DOCTOR, I SHOULD NOT BE DRIVING UNTIL THE PROBLEM IS RESOLVED. THE DEALER HAS OFFERED LITTLE OR NO ASSISTANCE CLAIMING THEY WILL HAVE TO REMOVE THE CAB TO INSPECT THE EXHAUST. ALSO, I HAVE A PROBLEM WITH THE CRUISE CONTROL NOT SLOWING THE TRUCK DOWN WHEN GOING OVER A HILL. I HAVE TO TAP THE BRAKES IN ORDER DEACTIVATE THE SYSTEM AND THEN USE THE JAKES BRAKE AND REGULAR BRAKE TO SLOW THE TRUCK DONW.
NHTSA complaint #10542698 — an unverified report by a vehicle owner.
Baring, MO
FUEL SYSTEM, DIESEL
I HAVE A 2013 NAVISTAR PROSTAR THAT I'VE HAD TO TAKE INTO THE DEALER FOR VARIOUS REPAIRS. CURRENTLY, I HAVE EXPERIENCED A PROBLEM WITH THE DIESEL EXHAUST ENTERING THE CAB THAT HAS CAUSED MY EYES TO BURN, A LACK OF STRENGTH AND OTHER HEALTH ISSUES THAT ACCORDING TO MY DOCTOR, I SHOULD NOT BE DRIVING UNTIL THE PROBLEM IS RESOLVED. THE DEALER HAS OFFERED LITTLE OR NO ASSISTANCE CLAIMING THEY WILL HAVE TO REMOVE THE CAB TO INSPECT THE EXHAUST. ALSO, I HAVE A PROBLEM WITH THE CRUISE CONTROL NOT SLOWING THE TRUCK DOWN WHEN GOING OVER A HILL. I HAVE TO TAP THE BRAKES IN ORDER DEACTIVATE THE SYSTEM AND THEN USE THE JAKES BRAKE AND REGULAR BRAKE TO SLOW THE TRUCK DONW.
NHTSA complaint #10542698 — an unverified report by a vehicle owner.