Owners have filed 193 complaints
about the 2002 Isuzu Axiom with NHTSA between 2002 and 2019.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Isuzu Axiom. 50 means typical for this
model; 100 means roughly double.
Severity — 64
12.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 46
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
53.8%
1,000 – 9,999 miles
1511.5%
10,000 – 24,999 miles
86.1%
25,000 – 49,999 miles
2116.0%
50,000 – 74,999 miles
1713.0%
75,000 – 99,999 miles
2116.0%
100,000 – 149,999 miles
3426.0%
150,000+ miles
107.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2002peak 9Sep 2019
NHTSA investigations into the 2002 Isuzu Axiom
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP18001Opened 23 May 2018Closed 5 Mar 2020FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
Fuel Tank Retention Failure
On April 10, 2018, NHTSA received a petition from Mr. Kevin Byrne (the Petitioner) requesting that the Agency ?undertake a defects investigation? of ?rust-related detachment of Isuzu Rodeo fuel tanks? (NHTSA ID 11091788). The Petitioner experienced a partial fuel tank detachment in his model year (MY) 2004 Isuzu Rodeo in July 2017. On May 23, 2018, ODI opened DP18-001 to evaluate the Petitioner?s request for a defect investigation. ODI sent information request letters to Isuzu and Honda requesting production, design history and field data related to fuel tank retention failures in MY 2001-2004...
Recalls on the 2002 Isuzu Axiom
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10V436000
SUSPENSION:REAR
ISUZU IS RECALLING CERTAIN MODEL YEAR 1998-2002 ISUZU RODEO AND MODEL YEAR 2002 ISUZU AXIOM VEHICLES, AND HONDA IS RECALLING CERTAIN 1998-2002 HONDA PASSPORT VEHICLES, THAT WERE ORIGINALLY SOLD, OR ARE CURRENTLY REGISTERED, IN THE STATES OF MAINE, NEW HAMPSHIRE, VERMONT, MASSACHUSETTS, RHODE ISLAND, CONNECTICUT, NEW YORK, NEW JERSEY, PENNSYLVANIA, DELAWARE, MARYLAND, THE DISTRICT OF COLUMBIA, WEST VIRGINIA, OHIO, INDIANA, MICHIGAN, ILLINOIS, WISCONSIN, MINNESOTA, IOWA, MISSOURI, AND KENTUCKY. VEHICLES THAT HAVE EXPERIENCED SUSTAINED EXPOSURE TO HIGHLY CORROSIVE MATERIALS USED IN SOME JURISDICTIONS FOR ROAD DEICING PURPOSES MAY EXPERIENCE EXCESSIVE CORROSION IN THE VICINITY OF THE FORWARD MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK PRIOR TO THE TIME THAT SUCH CORROSION WOULD NORMALLY BE EXPECTED.
Risk: EXCESSIVE CORROSION MAY RESULT IN THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK BRACKET BECOMING DETACHED FROM THE FRAME, WHICH CAN AFFECT VEHICLE HANDLING AND POTENTIALLY CAUSE A CRASH.
05V466000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN SPORT UTILITY VEHICLES THAT HAVE BEEN EXPOSED TO FUEL CONTAMINATED WITH SILICON MAY DEVELOP SMALL PIN HOLES IN THE FUEL PUMP FEED PORT. SILICON HAS BEEN IDENTIFIED IN THE FUEL SYSTEMS OF AFFECTED VEHICLES AND IN CERTAIN FUEL AVAILABLE IN THE REGION OF TYLER, TEXAS. THIS RECALL WILL BE LAUNCHED FOR VEHICLES REGISTERED IN TEXAS AND THE FOUR SURROUNDING STATES: OKLAHOMA, ARKANSAS, NEW MEXICO AND LOUISIANA.
Risk: A FUEL LEAK COULD LEAD TO A VEHICLE FIRE.
03V113000
STRUCTURE
AS A RESULT OF INFORMATION OBTAINED FROM A HEAD IMPACT TEST CONDUCTED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) TO EVALUATE COMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT," ISUZU HAS DESIGNED A MODIFICATION FOR CERTAIN 2002 MODEL YEAR ISUZU AXIOM VEHICLES. THE PURPOSE OF THIS MODIFICATION IS TO ENHANCE HEAD IMPACT CRASH PROTECTION FOR FRONT SEAT OCCUPANTS.
Risk: THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.
02V213000
AIR BAGS:FRONTAL
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER-SIDE AIR BAG INFLATOR MODULES WERE MANUFACTURED AND SHIPPED WITHOUT A NECESSARY COMPONENT KNOWN AS A CHECK VALVE PIN.
Risk: IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT INFLATE PROPERLY OR SUFFICIENTLY RESULTING IN AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 8,000 milesSterling Heights, MICrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 ISUZU AXIOM. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATES. THE CONTACT HAS TO APPLY MORE PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER ONCE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 8,000. UPDATED 05/06/08. *LJ THE CONSUMER STATED THE FAILURE HAPPENED WHEN BRAKING TO A STOP. AS THE CONSUMER WAS ABOUT TO STOP, THE ENGINE REVVED. THE CONSUMER CRASHED INTO A PARKED VEHICLE. UPDATED 05/06/08.
NHTSA complaint #10222932 — an unverified report by a vehicle owner.
at 8,000 milesSterling Heights, MICrash
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 ISUZU AXIOM. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATES. THE CONTACT HAS TO APPLY MORE PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER ONCE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 8,000. UPDATED 05/06/08. *LJ THE CONSUMER STATED THE FAILURE HAPPENED WHEN BRAKING TO A STOP. AS THE CONSUMER WAS ABOUT TO STOP, THE ENGINE REVVED. THE CONSUMER CRASHED INTO A PARKED VEHICLE. UPDATED 05/06/08.
NHTSA complaint #10222932 — an unverified report by a vehicle owner.
at 34,846 milesAledo, ILCrash1 injured
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
LOSS OF STEERING, CAR WENT INTO DITCHES WHEN BRAKES APPLIED. WHICH EVER FRONT WHEEL GRABBED WHEN BRAKES WERE APPLIED THE SUV WENT THAT DIRECTION. THEN BACK ON THE ROAD , ACROSS IT AND INTO A EMBANKMENT AND BACK ONTO THE ROAD. FINALLY ROLLING TO A STOP BECAUSE THE DRIVER WAS AFRAID TO RE-APPLY THE BRAKES. DRIVER INJURIES WERE TO HIS KNEES, BACK AND CHEST. THE DEFECTIVE PART WAS REPLACED AND THE DAMAGE TO THE SUV WAS FIXED BY OUR INSURANCE COMPANY WITH THE OK OF ISUZU. LEAVING THE CALL OF THE PART BEING DEFECTIVE TO THE INSURANCE COMPANY. THEY ARE NOW FIGHTING IT.
NHTSA complaint #10168241 — an unverified report by a vehicle owner.
at 60,000 milesGolden, MOFire
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 55MPH IN NORMAL CONDITIONS, THE CHECK ENGINE LAMP ILLUMINATED. SECONDS LATER, THE CONTACT SMELLED SMOKE AND FELT EXTREME HEAT COMING FROM UNDER THE DASHBOARD. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND EVACUATED ALL PASSENGERS. THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES WITHIN 20 SECONDS AND BURNED TO THE GROUND. THE POLICE AND FIRE DEPARTMENTS IMMEDIATELY RESPONDED TO EXTINGUISH THE FIRE AND AFTERWARD PROVIDED WRITTEN REPORTS. THE FIRE CHIEF'S WRITTEN REPORT GAVE A MECHANICAL ENGINE FAILURE AS A POSSIBLE CAUSE OF THE FIRE. NO PRIOR PROBLEMS WITH THE VEHICLE WERE REPORTED. THERE WAS A NHTSA RECALL # 05V466000, CONCERNING THE FUEL PUMP. THE RECALL INFORMATION STATES THAT GASOLINE CONTAMINATED WITH SILICONE AFFECTED THE FUEL PUMP WITH TINY PIN HOLES AND COULD RESULT IN A FIRE. THE CONTACT IS LOCATED ONE MILE FROM ONE OF THE SELECTED STATES MENTIONED AND HAD PURCHASED GAS IN ONE OF THE STATES. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED IT A TOTAL LOSS. THE MANUFACTURER WAS ALERTED OF THE INCIDENT.
NHTSA complaint #10151115 — an unverified report by a vehicle owner.
at 60,000 milesGolden, MOFire
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED WHILE DRIVING 55MPH IN NORMAL CONDITIONS, THE CHECK ENGINE LAMP ILLUMINATED. SECONDS LATER, THE CONTACT SMELLED SMOKE AND FELT EXTREME HEAT COMING FROM UNDER THE DASHBOARD. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND EVACUATED ALL PASSENGERS. THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES WITHIN 20 SECONDS AND BURNED TO THE GROUND. THE POLICE AND FIRE DEPARTMENTS IMMEDIATELY RESPONDED TO EXTINGUISH THE FIRE AND AFTERWARD PROVIDED WRITTEN REPORTS. THE FIRE CHIEF'S WRITTEN REPORT GAVE A MECHANICAL ENGINE FAILURE AS A POSSIBLE CAUSE OF THE FIRE. NO PRIOR PROBLEMS WITH THE VEHICLE WERE REPORTED. THERE WAS A NHTSA RECALL # 05V466000, CONCERNING THE FUEL PUMP. THE RECALL INFORMATION STATES THAT GASOLINE CONTAMINATED WITH SILICONE AFFECTED THE FUEL PUMP WITH TINY PIN HOLES AND COULD RESULT IN A FIRE. THE CONTACT IS LOCATED ONE MILE FROM ONE OF THE SELECTED STATES MENTIONED AND HAD PURCHASED GAS IN ONE OF THE STATES. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED IT A TOTAL LOSS. THE MANUFACTURER WAS ALERTED OF THE INCIDENT.
NHTSA complaint #10151115 — an unverified report by a vehicle owner.
at 43,000 milesCidra, PRCrash1 injured
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED ON DECEMBER 23, 2005 WHILE DRIVING AT 60 MPH ON A DRY HIGHWAY THE CONTACT WAS RUN OFF THE ROAD BY A TRUCK. THE VEHICLE THEN COLLIDED WITH THE ROAD PARTITION, AND CRUSHED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THE DRIVER SUFFERED BRUISING FROM THE SAFETY BELT. THERE IS A RECALL, #02V213000 BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL WHEN THE VEHICLE WAS PURCHASED. UPDATED 02/28/06.
NHTSA complaint #10148582 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 165,941 milesGrand Rapids, MI
SUSPENSION
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.
NHTSA complaint #11257671 — an unverified report by a vehicle owner.
at 165,941 milesGrand Rapids, MI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.
NHTSA complaint #11257671 — an unverified report by a vehicle owner.
at 121,000 milesSunrise, FL
POWER TRAIN
MY 2002 ISUZU AXIOM TRANSMISSION STARTED SLIPPING WITHIN A WEEK I WAS AT A STOP SIGN I WENT TO TAKE OFF AND MY CAR WOULDN'T DRIVE IT WENT IN REVERSE BUT NOT FORWARD IF I HIT 'WINTER MODE' IT WILL BYPASS FIRST GEAR AND DRIVE IN SECOND AND THIRD BUT NOT IN FIRST.... ONCE I COME TO A STOP IT COMES OUT OF WINTER MODE AND THEN I HAVE TO SHUT THE CAR OFF AND RESTART IT AND PUT IT IN WINTER MODE ALL OVER AGAIN..... THIS TRANSMISSION NEEDS TO BE RECALLED AND FIXED FREE OF CHARGE...... THIS IS A COMMON ISSUE WITH THIS TRANSMISSION.. IT'S NOT FAIR TO CUSTOMERS WHO HAVE THIS SUV AND THESE COMMON ISSUES HAPPEN AND WHERE NOW RESPONSIBLE FOR FIXING IT... NOT FAIR MY SUV IS NOW JUST SITTING IN MY DRIVEWAY THEY DON'T MAKE THESE TRANSMISSIONS OR PARTS FOR THEM I'VE GONE TO ADVANCED I'VE LOOKED ONLINE IT WILL COST THOUSANDS OF DOLLARS FOR A NEW TRANSMISSION PLUS LABOR OR THE SIMPLE FIX IS A SOLENOID BUT GUESS WHAT YOU CANT FIND THE PART.... WE SHOULD NOT BE HELD RESPONSIBLE PLEASE HELP US FIX OUR SUV I LOVE MY SUV AND MISS DRIVING IT HELP US!!!!!! I NEED MY CAR TO WORK AND I'VE BEEN OUT OF WORK BC I HAVE NO VEHICLE PLEASE HELP... SINCERELY, A SINGLE MOM.
NHTSA complaint #11113240 — an unverified report by a vehicle owner.
at 47,000 milesST. Petersburg, FL
POWER TRAIN
MY 2002 ISUZU AXIOM HAS 47,000 GENTLE MILES ON IT AND THE TRANSMISSION BEGAN TO SLIP. WITHIN A WEEK OF THAT STARTING IT COMPLETELY STOPPED SHIFTING OUT OF 1ST GEAR. THIS IS A COMMONLY REPORTED ISSUE AND FROM WHAT MY MECHANIC HAS SAID 'IT'S JUST A POOR PIECE OF EQUIPMENT. '
NHTSA complaint #11088455 — an unverified report by a vehicle owner.
at 102,001 milesBaltimore, MD
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP, SENSOR, AND BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,001.
NHTSA complaint #10978544 — an unverified report by a vehicle owner.
at 102,001 milesBaltimore, MD
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP, SENSOR, AND BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,001.
NHTSA complaint #10978544 — an unverified report by a vehicle owner.
at 130,000 milesSchuylkill Haven, PA
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE ACCELETATING FROM A STOP AND DRIVING UP A SMALL INCLINE, THE VEHICLE STALLED AND THE CHECK ENGINE AND CHECK TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY SHIFTING FROM FIRST AND SECOND GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED AS THE CONTACT WANTED A SECOND OPINION. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10956311 — an unverified report by a vehicle owner.
at 85,000 milesNaples, FL
POWER TRAIN
I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER NOT TO MENTION OTHER ISSUES WITH THE POWER WINDOWS, CHECK ENGINE LIGHTS, STARTER FAILING TO START RIGHT AWAY
NHTSA complaint #10903256 — an unverified report by a vehicle owner.
at 85,000 milesNaples, FL
ENGINE
I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER NOT TO MENTION OTHER ISSUES WITH THE POWER WINDOWS, CHECK ENGINE LIGHTS, STARTER FAILING TO START RIGHT AWAY
NHTSA complaint #10903256 — an unverified report by a vehicle owner.
at 85,000 milesNaples, FL
SERVICE BRAKES
I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER NOT TO MENTION OTHER ISSUES WITH THE POWER WINDOWS, CHECK ENGINE LIGHTS, STARTER FAILING TO START RIGHT AWAY
NHTSA complaint #10903256 — an unverified report by a vehicle owner.
at 114,000 milesKanosha, WI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR A RECALL REPAIR ON THE REAR SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY CORRODED AND FRACTURED IN THE REAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 4/5/2017
NHTSA complaint #10870787 — an unverified report by a vehicle owner.
Marinette, WI
SUSPENSION
2002 ISUZU AXIOM. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME CONNECTION TO THE REAR DRIVE RUSTED OFF AND CONSUMER STATES UNSATISFACTORY CUSTOMER SERVICE FROM COMPANY REPRESENTATIVE WITH NEGOTIATING VEHICLE FAIR MARKET VALUE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE COULD NOT BE FIXED.
NHTSA complaint #10715863 — an unverified report by a vehicle owner.
at 106,330 milesRichland, WA
POWER TRAIN
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,330. UPDATED 4/13/15
NHTSA complaint #10679439 — an unverified report by a vehicle owner.
at 106,330 milesRichland, WA
ENGINE
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,330. UPDATED 4/13/15
NHTSA complaint #10679439 — an unverified report by a vehicle owner.
at 71,038 milesNEW Rochelle, NY
ELECTRICAL SYSTEM:IGNITION
THERE'S A PROBLEM WITH THE IGNITION SWITCH...THE SWITCH IS BROKEN IT HAVE FORE PLAY BACK N FORTH...WHILE THE TRUCK IS IN RUNNING YOU CAN FOREPLAY WITH THE KEY BACK N FORTH...WHICH CAN CAUSE ACCIDENT....THE KEY CAN BE TURN TO POSITION 3 THE RADIO AND WINDOWS AND DON'T COMES ON....BUT TURN THE KEY BACK BETWEEN 2 POSITION THE ENGINE STILLS RUN AND THE RADIO COMES ON AND THE WINDOWS AND HEAT COMES ON.........IT HAVE A HEAVY HIT IN THE REAR SUSPENSION WHEN IT GOES IN POTHOLES ARE OVER A BUMP.
NHTSA complaint #10660475 — an unverified report by a vehicle owner.
at 108,408 milesSioux City, IA
SUSPENSION
PRIOR DAY BEFORE THE BRAKE, I HAD NOTICED A SWAYING/SWINGING IN REAR END OF MY CAR WHILE OUT RUNNING ERRANDS. I THOUGHT IT WAS JUST BAD ROAD OR I HAD CHANGED LANES NOT WELL. DIDN'T DRIVE IT THE NEXT DAY. SATURDAY MORNING I WAS ENROUTE TO PICKUP THE GRANDKIDS TO ATTEND A FREE KIDS HOME DEPOT WORKSHOP, I LEFT MY HOME AND TURNED 1 BLOCK LEFT TO TRAVEL THE ROUTE I NORMAL TAKE TO THEIR HOME. I GO UP A L HILL AND AFTER I CREST THE HILL I HEAR THIS LOUD CLANK NOISE. I THOUGHT THAT I HAD RUN OVER SOMETHING SO I PULL OVER AND CHECK THE REAR VIEW MIRROR, SAW NOTHING. I GOT OUT AND CIRCLED MY CAR AND AFTER COMING BACK AROUND, ON THE DRIVER REAR I NOTICED A BAR HANGING DOWN. SO I GET DOWN AND LOOK TO SEE THIS BAR RUNNING FROM WHAT APPEARED TO BE IN FRONT OF MY BACK REAR TIRE TO DANGLING DOWN FROM WHERE IT APPEARED TO BE BROKEN FROM CORROSION AND RUSTED FROM THE FRAME OF MY CAR. I WAS 3/4 BLOCKS FROM HOME SO I SLOWLY DROVE IT BACK TO MY HOUSE WHERE I HAVE NOT DRIVEN IT SINCE. I TOOK PHOTOS AND SHOWED IT TO MY MECHANIC AND HE ADVISED ME NOT TO DRIVE IT, THAT IT APPEARED THAT A STABILIZATION BAR HAD BROKEN IT THE CAR WAS NOT SAFE TO OPERATE. I LIVE IN IOWA AND BROUGHT THE CAR IN 2008. THEY DO SALT AND SAND THE STREET DURING THE WINTER MONTHS. I AM WRITING TO SEE OF WHAT ASSISTANCE I CAN RECEIVE TO REMEDY MY CURRENT SITUATION DUE TO THE RECALL INVOLVING SUSPENSION CORROSION. I DO THINK THAT I HAVE THE SEVER CASE WARRANTING ISUZU BUYING BACK MY CAR. I EAGERLY AWAIT A REPLY FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10639625 — an unverified report by a vehicle owner.
at 122,000 milesRacine, WI
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
NHTSA complaint #10594770 — an unverified report by a vehicle owner.
at 122,000 milesRacine, WI
SUSPENSION
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
NHTSA complaint #10594770 — an unverified report by a vehicle owner.
at 116,000 milesPontiac, MI
SUSPENSION
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE SUSPENSION BEGAN JERKING VIOLENTLY AND EXHIBITED A LOUD NOISE, MAKING IT DIFFICULT TO DRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION). THE VEHICLE WAS SCHEDULED FOR DIAGNOSIS AND HAD NOT YET BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
NHTSA complaint #10567610 — an unverified report by a vehicle owner.
at 140,000 milesNEW Philadelphia, OH
SUSPENSION
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14
NHTSA complaint #10558664 — an unverified report by a vehicle owner.
at 140,000 milesNEW Philadelphia, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14
NHTSA complaint #10558664 — an unverified report by a vehicle owner.
at 121,000 milesEcru, MS
POWER TRAIN
TRANSMISSION WOULD NOT SHIFT PROPERLY. TRANSMISSION WAS REBUILT.TRANSMISSION HAS AGAIN FAILED AT 187000 MILES. IT WILL NOT GO INTO REVERSE.TRANSMISSION WAS DILIGENTLY MAINTAINED WITH FILTER AND FLUID CHANGES.
NHTSA complaint #10498557 — an unverified report by a vehicle owner.
at 119,100 milesMobile, AL
POWER TRAIN
MY TRANSMISSION IS ALSO GIVEN ME ALOT OF PROBLEMS JUST LIKE OTHERS IVE SPOKEN WITH, I BOUGHT THIS VEHICLE EXPECTING 2 PUT SOME MONEY IN IT BUT NOT COUNTINUSLY FOR THE SAME MINOR PROBLEMS THE SUV ALSO GOES DEAD AT RED LIGHTS & STOP SIGNS WHY THEY CANT QUIET TELL & IT USES BRAKES LIKES CRAZY SO I WAS TOLD BY THE MEN @ THE SHOP TO WRITE SO THATS WHAT I DID HOPING IT WILL HELP ANYBODY ELSE IN THIS SITUATION!
NHTSA complaint #10454416 — an unverified report by a vehicle owner.
at 119,100 milesMobile, AL
SERVICE BRAKES, HYDRAULIC
MY TRANSMISSION IS ALSO GIVEN ME ALOT OF PROBLEMS JUST LIKE OTHERS IVE SPOKEN WITH, I BOUGHT THIS VEHICLE EXPECTING 2 PUT SOME MONEY IN IT BUT NOT COUNTINUSLY FOR THE SAME MINOR PROBLEMS THE SUV ALSO GOES DEAD AT RED LIGHTS & STOP SIGNS WHY THEY CANT QUIET TELL & IT USES BRAKES LIKES CRAZY SO I WAS TOLD BY THE MEN @ THE SHOP TO WRITE SO THATS WHAT I DID HOPING IT WILL HELP ANYBODY ELSE IN THIS SITUATION!
NHTSA complaint #10454416 — an unverified report by a vehicle owner.
at 119,100 milesMobile, AL
ELECTRONIC STABILITY CONTROL (ESC)
MY TRANSMISSION IS ALSO GIVEN ME ALOT OF PROBLEMS JUST LIKE OTHERS IVE SPOKEN WITH, I BOUGHT THIS VEHICLE EXPECTING 2 PUT SOME MONEY IN IT BUT NOT COUNTINUSLY FOR THE SAME MINOR PROBLEMS THE SUV ALSO GOES DEAD AT RED LIGHTS & STOP SIGNS WHY THEY CANT QUIET TELL & IT USES BRAKES LIKES CRAZY SO I WAS TOLD BY THE MEN @ THE SHOP TO WRITE SO THATS WHAT I DID HOPING IT WILL HELP ANYBODY ELSE IN THIS SITUATION!
NHTSA complaint #10454416 — an unverified report by a vehicle owner.