35 of the
238 complaints filed about the Isuzu Axiom
are about the body and structure —
15% of everything owners reported.
The worst model year for it is 2002.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.
NHTSA complaint #11257671 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR A RECALL REPAIR ON THE REAR SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY CORRODED AND FRACTURED IN THE REAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 4/5/2017
NHTSA complaint #10870787 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
NHTSA complaint #10594770 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14
NHTSA complaint #10558664 — an unverified report by a vehicle owner.
I BROUGHT MY CAR TO TWO DIFFERENT MECHANICS IN MY AREA AND BOTH TOLD ME THE FRAME HAS SEVERE CORROSION AND IS MIGHT BE UNSAFE TO DRIVE ON. THEY SHOWED ME MULTIPLE HOLES IN THE FRAME ON THE BACK PASSENGER CORNER OF THE VEHICLE. IT LOOKS SO BAD THAT I COULD JUST BREAK THE FRAME WITH A HAMMER. THE VEHICLE PASSED INSPECTION, BUT THEY TOLD ME I SHOULD TAKE IT TO A WELDER TO GET IT REPAIRED. IS THIS SOMETHING I CAN DRIVE ON? AM I RISKING MY LIFE? IT APPEARS THAT THE FRAME WAS RECALLED ON THE 2002 MODELS, BUT NOT THE 2003 AND 2004 MODELS WHICH USE THE SAME EXACT FRAME! I HAVE NO IDEA WHY. SOUNDS PRETTY STUPID AND MIGHT RISK SOMEONE'S LIFE.
NHTSA complaint #10458333 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE WHEN THE DEALER ADVISED THAT UNDER RUST WAS FOUND ON THE REAR PASSENGER SIDE OF THE VEHICLE, AS WELL AS THE FRAME BRACKET. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
NHTSA complaint #10458409 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE REAR FRAME WAS SO SEVERELY CORRODED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC ADVISED THAT THE VEHICLE WAS NOT SAFE TO OPERATE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
NHTSA complaint #10435041 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, TO HAVE TAIL PIPE REPLACED WHEN THE MECHANIC CONFIRMED THE BOTTOM CHASSIS WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 127,000.
NHTSA complaint #10430182 — an unverified report by a vehicle owner.
BACKED UP INTO A POLE AT DUNKIN DOUGHNUTS- AT LESS THAN 5MPH , UPON INVESTIGATION FOUND THAT THE COMPLETE BUMPER ASSEMBLY WAS ROTTED , THERE WAS NO BUMPER REBAR OR VERY LITTLE OF IT LEFT, THIS A SAFETY HAZARD, IT SHOULD ALSO BE EXPANDED AS PART OF THE SUSPENSION RECALL ON THIS VEHICLES SHOULD ALSO INCLUDE 02-04 AXIOMS. I HAVE GONE TO NUMERIOUS SALVAGE YARDS & CALLED FOR A REAR BUMPER ASSEMBLY ONLY TO FIND OUT PLASTIC COVERS O.K. BUT THE REST ROTTED OUT. IN MY INCIDENT I TOOK OUT BUMPER COVER , REAR HATCH & GLASS , YOU WOULD EXPECT LESS DAMAGE AT THIS SLOW SPEED. THANK GOD THIS WAS NOT HIT FROM BEHIND FROM ANOTHER CAR. I WOULD RECOMEND AN INVESTIGATION OR EXPANSION OF THE CURRENT RECALL TO INCLUDE REAR BUMPER ASSEMBLY.
NHTSA complaint #10428333 — an unverified report by a vehicle owner.
THE FRAME OF THE CAR HAS SIGNIFICANT RUST CORROSION. HOLES ARE DEVELOPING IN THE MAIN FRAME DIRECTLY UNDER SUSPENSION AND BODY MOUNTINGS. FRAME REPAIR IS LIKELY MORE THAN MARKET VALUE OF CAR.
NHTSA complaint #10417767 — an unverified report by a vehicle owner.
I BROUGHT MY CAR TO THE [XXX], WHICH IS THE REPRESENTATIVE FOR ISUZU IN MY AREA TO HAVE PICTURES TAKEN, AS A RESULT OF MY FRAME BEING ROTTEN AND FALLING UNDER THE RECALL. ON FEBRUARY 10TH THE FIRST PICTURES WERE TAKEN, WE WERE ASKED TO BRING IT BACK TWO ADDITIONAL TIMES BECAUSE ISUZU SAID THE PICTURES WERE NOT OF QUALITY, BUT THE WILLY'S SERVICE PERSON SHOWED THEM TO US AND STATED HIMSELF THAT THEY COULDN'T UNDERSTAND WHAT THE PROBLEM WAS. AFTER OVER THREE WEEKS, WE'VE CALLED AND BEEN ABLE TO GET NO INFORMATION FROM OUR CASE WORKER, [XXX]. WE WERE TOLD THAT WE REMAINED IN OUR SPOT IN THE LINE OF RECALLS, SO CAN'T UNDERSTAND WHY AFTER 5 DAYS OF HAVING COMPREHENDIBLE PHOTOS, NO INFORMATION CAN BE GIVEN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10384817 — an unverified report by a vehicle owner.
I PURCHASED A 2002 ISUZU AXIOM IN APRIL 2010, HAD IT CHECKED BY MY PERSONAL MECHANIC ON FEBRUARY 7TH TO BE TOLD THAT THE FRAME WAS ROTTED OUT. WE BROUGHT MY CAR TO CAPITAL LINCOLN MERCURY WHERE WE PURCHASED THE VEHICLE TO BE TOLD THERE WAS A RECALL ON IT. THEN WE BROUGHT IT TO HAVE PICTURES TAKEN AT [XXX] ON FEBRUARY 10TH, WHO WE WERE TOLD IS THE ISUZU REPRESENTATIVE IN OUR AREA. WE DIDN'T HEAR BACK FROM EITHER ISUZU OR WILLY'S SO THEN WE CONTACTED THEM AND WERE TOLD THAT THE PICTURES WERE BAD; THIS HAPPENED TWO OTHER TIMES AND WE'VE SPOKEN TO OUR CASE WORKER AT ISUZU ON FRIDAY TO BE TOLD THAT HE COULDN'T TELL US ANY INFORMATION ABOUT THE DECISION OR MY CAR WHATSOEVER. [XXX] IS OUR SERVICE DEPARTMENT MANAGER FROM [XXX] AND [XXX]WAS OUR CASE WORKER FROM ISUZU. WE ARE VERY FRUSTRATED WITH THE LACK OF HELP, AS WE HAVE HAD TO INITIATE EVERY SINGLE CONTACT WITH ISUZU AND THEIR REPRESENTATIVE. I AM ALSO STILL WITHOUT A VEHICLE, THAT I AM UNABLE TO DRIVE FOR SAFETY REASONS, WITH NO AID FROM ANYONE, IN RESPECT TO A LOANER VEHICLE OR ANY INFORMATION. VIN #- [XXX] MAKE- ISUZU MODEL- AXIOM YEAR- 2002 MILEAGE- 82,661 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10384668 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REPAIR UNDER NHTSA CAMPAIGN ID 03V113000 (STRUCTURE); HOWEVER, THE REMEDY DID NOT CORRECT THE DEFECTIVE FRAME WHICH WAS COMPLETELY COVERED WITH RUST AND CORRODED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.
NHTSA complaint #10374786 — an unverified report by a vehicle owner.
WHY WERE THE LAST TWO YEARS OF PRODUCTION(2003-2004) OF THESE VEHICLES NOT RECALLED TO BE TREATED TO SLOW RUSTING COMPONENTS IN THE UNDERCARRIAGE/FRAME ON ALL ISUZU RODEOS, HONDA PASSPORTS AND ISUZU AXIOMS. ALTHOUGH A LIMITED PRODUCTION, THE FINAL TWO YEARS ARE STILL GOING TO FAIL FROM SALT/CHEMICAL CONTAMINATION. I RECENTLY PURCHASED A 2004. IT WAS ADVERTISED AS BEING FROM NORTH CAROLINA. I LATER DISCOVERED THE OWNER ALSO LIVED AND USED THE VEHICLE FOR MOST OF IT'S ROAD USE IN NEW YORK AND MASSACHSETTS. IT TOO HAS HAD A LARGE DOSE OF ROAD CHEMICALS. THE RECALL CURRENTLY CALLS FOR ISUZU TO INSPECT AND APPLY A RUST PREVENTIVE COATING TO SLOW/DELAY CORROSION THAT WILL CAUSE THE FRAME TO FAIL. WHY NOT INCLUDE ALL OF THESE FRAMES IN THE SAFETY RECALL? THE EXISTING ISUZU DEALER NETWORK IS EXITING THE AUTOMOTIVE MARKET. IF THE LAST TWO PRODUCTION YEARS FAIL IN A YEAR OR TWO, THERE WILL NOT BE A DEALER NETWORK THAT WILL SERVICE AN ISUZU PRODUCT.
NHTSA complaint #10359264 — an unverified report by a vehicle owner.
DURING A NON RELATED SERVICE INSPECTION, THE MECHANIC AT A LOCAL DEALERSHIP POINTED OUT THAT THE FRAME OF MY 2002 ISUZU AXIOM WAS CORRODED SEVERELY ENOUGH THAT HE BELIEVED IT TO BE A SAFETY ISSUE MAKING THE VEHICLE UNSAFE TO DRIVE. (AND THEREFORE WOULD NOT RECOMMEND PERFORMING THE ORIGINALLY REQUESTED SERVICE REPAIRS). THE FRAME HAS HUGE HOLES AROUND THE REAR AXLE CONNECTING ROD, AS WELL AS LONG CORROSION RELATED SPLITS IN THE FRAME IN THE AREA WHERE IT CROSSES OVER THE REAR AXLE ASSEMBLY. AS I NOW UNDERSTAND, THIS VEHICLE WAS DESIGNED UTILIZING THE ISUZU RODEO MODEL FRAME, WHICH HAS A HISTORY OF THE SAME PROBLEMS. MY CAR HAS A LITTLE OVER 109,000 MILES, AND IS IN VERY GOOD CONDITION OTHERWISE...BODY, INTERIOR, ETC. PRELIMINARY ASSESSMENTS INDICATE THE NEEDED REPAIRS TO THE FRAME WOULD BE MORE THAN THE VEHICLES VALUE . I HAVE TAKEN PICTURES OF SOME OF THE MENTIONED AREAS, AND UNFORTUNATELY AGREE WITH THE DEALERSHIP, THAT I AM NOW STUCK WITH A CAR WITH DESIGN DEFICIENCIES, MAKING IT UNSAFE TO DRIVE.
NHTSA complaint #10359101 — an unverified report by a vehicle owner.
WHILE DRIVING OUR 2002 ISUZU AXIOM WITH ONLY 76,000 MILES. THE DRIVERS SIDE REAR AXLE BRACKET DETACHED FROM THE FRAME CAUSING US TO LOOSE CONTROL OF THE VEHICLE. FORTUNATELY, THE VEHICLE CAME TO REST WITHOUT HITTING ANYTHING. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THEY PRODUCED AN ESTIMATE OF 7600. FOR REPAIRS TO THE FRAME. THE FRAME APPEARS TO HAVE RUSTED FROM THE INSIDE & WAS NOT EVIDENT UNTIL IT BROKE AWAY.
NHTSA complaint #10348681 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED REPAIR, THE CONTACT WAS ADVISED THAT THE ENTIRE FRAME WAS SEVERELY RUSTED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE WHERE IT WAS PARKED UNTIL REPAIRS. THE MANUFACTURER ADVISED HIM THAT THE VEHICLE WAS NOT UNDER WARRANTY, BUT NHTSA WAS INVESTIGATING THE FAILURE FOR THOSE CONSUMERS IN THE NEW ENGLAND STATES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,195. UPDATED 10/01/2010. *LJ UPDATED 10/04/10
NHTSA complaint #10345876 — an unverified report by a vehicle owner.
I AM FILING THIS COMPLAINT ON BEHALF OF MYSELF AND OTHER FELLOW ISUZU OWNERS. ON FRIDAY, JUNE, 16TH AROUND 9:30AM: I HAD MY DRIVER SIDE REAR TRACTION CONTROL BAR FALL OFF MY FRAME. THIS IS THE SAME ISSUE MENTIONED HERE: NHTSA ACTION NUMBER : EA09018. MY VEHICLE WAS MADE IN FEBRUARY OF 2001 AND PURCHASED DECEMBER OF THAT YEAR. ALTHOUGH IT IS 9 YEARS OLD MY FRAME SHOULD HAVE NOT RUSTED AS BADLY AS IT HAS. THIS IS A MAJOR SAFETY ISSUE AND I AM OUT A VEHICLE BECAUSE OF ISUZU'S MANUFACTURING ISSUES. THEY CONVENIENTLY LEFT THE US MARKET AND NOW I KNOW WHY. THOSE OF US WHO BOUGHT THESE FLAWED VEHICLES SHOULD BE RE-IMBURSED SOMEHOW.
NHTSA complaint #10344589 — an unverified report by a vehicle owner.
NOTICED A SEVERE DRAG ON MY 2002 ISUZU AXIOM WHEN GOING DOWN HILL. I TOOK INTO REPAIR SHOP ONLY TO FIND OUT THE FRAME WAS COMPLETELY RUSTED OUT BY THE REAR STABILIZE ON DRIVERS SIDE. I GUESS THE TWIST ON REAR AXLE WAS APPLYING PULL ON THE EMERGENCY BRAKE CABLE CAUSING THE DRAG. THANK GOD IT DIDN'T BREAK WHILE MY FAMILY WAS DRIVING. CAR HAS BEEN GARAGE KEPT AND ONLY HAS 72000 MILES. ( WE ARE THE ORIGINAL OWNER'S).
NHTSA complaint #10342978 — an unverified report by a vehicle owner.