117 of the
515 complaints about the 2001 Isuzu Rodeo are about the
suspension — 23% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
117,500 miles.
WHILE DRIVING TO WORK, VEHICLE STARTED SWAYING IN THE BACK LIKE IT WAS HYDROPLANING. SAME THING HAPPENED ON WAY HOME. DIDN'T DRIVE IT DURING THE NEXT TWO DAYS, SAME THING HAPPENED THE NEXT TIME. ON FOURTH DAY, I NOTICED A BRACKET HAD COME APART FROM THE RUSTED FRAME. CAR WAS BOUGHT IN 2018, AND AM STILL PAYING FOR IT. DID NOT KNOW ABOUT THE RECALL.
NHTSA complaint #11290311 — an unverified report by a vehicle owner.
Saint Paul, MN
SUSPENSION
2004 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO THE SHIELD THAT COVERS THE PLASTIC GAS TANK BEING ROTTED THROUGH. *LD *JS *JS THE CONSUMER REFERENCED RECALL 13V-547. THE CONSUMER REQUESTED TO HAVE THE RECALL REPAIR COMPLETED.*JS
NHTSA complaint #11091788 — an unverified report by a vehicle owner.
ST Petersburg, FL
SUSPENSION
TRANSMISSION SLIPS AND SOMETIMES BANG INTO GEAR. THE SHIFTER LINKAGES GET STUCK AND HAVE TO SHUT OFF CAR AND PUT IT IN NEUTRAL TO UNJAM SHIFTER. WHEN GOING TO TAKE OFF REAR END JAMS UP.
NHTSA complaint #11085157 — an unverified report by a vehicle owner.
at 155,000 milesOxford, OH
SUSPENSION
THE VEHICLE REAR SUSPENSION RUSTED TO THE POINT THAT WHILE DRIVING THE STABILIZING BAR DETATCHED WHILE VEHICLE WAS ON THE ROAD. THE FAILURE OCCURED AFTER RECALL REPAIR WAS PREFORMED 7 YEARS EARLIER. AT THIS POINT THE IZUSU COMPANY IS ONLY WILLING TO BUY THE VEHICLE BACK AT 1888.00 US DOLLARS THW VEHICLE ONLY HAD 155000 MIL4ES AND IS 16 YEARS OLD. THE COMPANY INSPECTER STATED THAT THE RECALL FIX WAS ONLY A WAX WHICH I WAS NEVER ALERTED TO UNTILL AFTER THE FAILURE OCCURED. I THE COMPANY NOTIFIED ME OF THR RECALL FIX I WOULD HAVE TAKEN THE RESPONSIBLE STEPS TO FURTHER REINFORSE VEHICLE SUSPENION AS TI PREVENT AN UNSAFE HIGHWAY OCCUANCE.
NHTSA complaint #11042025 — an unverified report by a vehicle owner.
at 180,000 milesShawnee, KS
SUSPENSION
REAR STABILIZER BAR FELL OFF AT FRAME BECAUSE OF RUSTING WHILE DRIVING.
NHTSA complaint #10966655 — an unverified report by a vehicle owner.
at 182,000 milesOlathe, KS
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A VIBRATION AND PULLING ON THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR DRIVER SIDE SUSPENSION DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.
NHTSA complaint #10928640 — an unverified report by a vehicle owner.
at 130,000 milesColumbus, OH
SUSPENSION
REAR SUSPENSION BROKE CAUSE FRAME TO TWIST. FRONT WHEELS WENT ONE WAY AND BACK WHEELS WENT ANOTHER WAY. I WAS ON THE FREEWAY AND THE REAR CONTROL ARM ON THE DRIVERS SIDE BROKE, CAUSING ME TO GO INTO ANOTHER LANE. I WAS LUCKY AND THERE WAS NO VEHICLE IN THIS LANE. I WAS CLOSE TO HOME AND WITH MY VEHICLE DOG- TRAILING I WAS ABLE TO VERY SLOWLY MANEUVER IT HOME. IT IS USELESS AND SITTING IN MY GARAGE AT PRESENT
NHTSA complaint #10908290 — an unverified report by a vehicle owner.
at 57,000 milesElgin, IL
SUSPENSION
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR A ROUTINE INSPECTION, THE TECHNICIAN NOTICED THAT THE FRAME UNDER THE REAR OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
NHTSA complaint #10905024 — an unverified report by a vehicle owner.
at 189,000 milesLagrange, KY
SUSPENSION
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO FISHTAIL INTO ANOTHER LANE WITHOUT WARNING. THE FAILURE ALSO OCCURRED ON THE REAR DRIVER SIDE. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.
NHTSA complaint #10863954 — an unverified report by a vehicle owner.
at 100,712 milesBridgeport, CT
SUSPENSION
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE DRIVING 30 MPH, THE VEHICLE SUDDENLY SWERVED OUT OF CONTROL. THE CONTACT INSPECTED THE VEHICLE AND NOTICED SEVERE CORROSION ON THE PASSENGER SIDE SUBFRAME AND THAT THE REAR SUSPENSION LINK BRACKET FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT ALERT THE MANUFACTURER OR THE DEALER. THE FAILURE MILEAGE WAS 100,712.
NHTSA complaint #10761442 — an unverified report by a vehicle owner.
at 150,000 milesMethun, MA
SUSPENSION
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR OF THE VEHICLE STARTED TO SWERVE FROM LEFT TO RIGHT AND THE CONTACT COULD NOT CONTROL THE VEHICLE. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE BECAME DIFFICULT TO CONTROL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FRAME FROM THE REAR TIRES FRACTURED AND WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXPERIENCING THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10726509 — an unverified report by a vehicle owner.
at 132,000 milesColumbus, OH
SUSPENSION
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WANDERED OUT OF LANE AND A LOUD POPPING NOISE EMITTED OUTSIDE THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR PASSENGER STABILIZER BAR FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. UPDATED 6/22/15*CN UPDATED 9/18/15
NHTSA complaint #10715399 — an unverified report by a vehicle owner.
at 165,400 milesVernon, CT
SUSPENSION
MY FRIEND [XXX] AND I WERE RETURNING HOME FROM SHOPPING IN TOWN. HIT A SMALL POTHOLE ON SPRING STREET IN VERNON, CT ABOUT 5 PM. TOOK A LEFT TURN DOWN A HILL AND HEARD SCRAPING SOUND OUTSIDE THE CAR.I PULLED OVER AND STOPPED THE VEHICLE, ENGAGED THE EMERGENCY BRAKE AND EXAMINED THE WHEELS. THE REAR LEFT TIRE WAS SCRAPING AGAINST THE MUD GUARD. I WAS WITHIN .2 MI. FROM HOME AND DROVE THERE SLOWLY AND CAREFULLY AND PARKED THE VEHICLE. ON CLOSER INSPECTION WE DISCOVERED THAT THE SHOCK/STRUT HAD SEPARATED FROM THE FRAME, AND THAT BOTH PARTS WERE BADLY RUSTED. SINCE THE LEFT REAR WHEEL IS NOT SAFELY CONNECTED TO THE FRAME, MY STEERING WAS AFFECTED, ESPECIALLY WHEN BRAKING. THANK GOD THIS DID NOT HAPPEN AT HIGH SPEED ON THE HIGHWAY OR INVOLVE INJURIES OR AN ACCIDENT. MY BLIND WIFE AND I ARE BOTH DISABLED ON SSD AND DO NOT HAVE THE MEANS TO FIX OR REPLACE THIS VEHICLE. OTHER THAN THIS INCIDENT, THE VEHICLE IS IN GREAT CONDITION. PLEASE HELP US GET OUR SAFE TRANSPORTATION RESOLVED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10703703 — an unverified report by a vehicle owner.
Bethlehem, CT
SUSPENSION
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO VEHICLE BRACKET AND FRAME RUST ISSUES. *SMD THE CONSUMER STATED THE BRACKET AND FRAME THAT HELD THE REAR END OF THE VEHICLE IN PLACE, RUSTED THROUGH AND BECAME DETACHED. THE CONSUMER WAS INFORMED A RECALL WAS ISSUED FOR THE EXACT ISSUE. THE CONSUMER STATED HE WAS NOT INFORMED OF THE RECALL. THE REASON GIVEN WAS THE VEHICLE WAS REGISTERED IN ARIZONA, A STATE THAT DID NOT USE CHEMICALS DURING THE WINTER ROAD PREP. THE CONSUMER WAS ALSO INFORMED, THE RECALL EXPIRED TEN YEARS AGO. *JB UPDATED 05/13/15.
NHTSA complaint #10692452 — an unverified report by a vehicle owner.
at 13,600 milesWarrenton, MO
SUSPENSION
LEFT REAR FRAME RUSTED THROUGH EVIDENTIALLY THE PERSON NEW OF THE PROBLEM NOW I HAVE NO TITLE AND THEY STOLE MY TRADE OF A 95 LEXUS GS300.
NHTSA complaint #10676488 — an unverified report by a vehicle owner.
at 139,000 milesMuscoda, WI
SUSPENSION
HAD MY OIL CHANGED & ASKED MY MECHANIC TO CHECK THE FRAME AS IT HAD A PREVIOUS RECALL ON IT. FOLLOWING IS DESCRIPTION FROM MECHANICS INVOICE: "FRAME IS WEAK ON LEFT SIDE FROM RECALL REPAIR TO REAR BUMPER. ON RIGHT SIDE IN THE WHEEL WELL AREA BOTH SIDES LOOK OK WHERE REAR AXLE HOOKS TO FRAME:" THE BODY IS IN GOOD CONDITION WITH VERY LITTLE RUST. IN THE EVENT OF A REAR END COLLISION IT COULD BE VERY SERIOUS AS NUMEROUS PLACES IN FRAME YOU CAN POKE YOUR FINGER THROUGH. BACK TO MY COMPLAINT:THIS IS VERY DISAPPOINTING TO ME AS I REALLY LIKE MY RODEO & HAVE HAD NO OTHER REAL ISSUES WITH IT. I DRIVE MY GRANDCHILDREN TO SCHOOL EVERYDAY & HAUL THEM AROUND ON NUMEROUS OCCASIONS & THIS MAKES ME VERY NERVOUS THAT THE VEHICLE COULD BE UNSAFE! CLEARLY THERE IS A DEFECT IN THE FRAME BECAUSE IT MAKES NO SENSE THAT THE BODY IS IN SUCH GOOD SHAPE & THE FRAME IS FALLING APART.
NHTSA complaint #10648762 — an unverified report by a vehicle owner.
at 150,000 milesDeerfield, WI
SUSPENSION
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT HE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION). THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 160,000.
NHTSA complaint #10599012 — an unverified report by a vehicle owner.
at 157,000 milesAtchison, KS
SUSPENSION
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THERE WAS A LOUD POPPING NOISE WHILE TRAVELING 20 MPH AND THAT THE ENTIRE REAR SUB FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 157,000.
NHTSA complaint #10584667 — an unverified report by a vehicle owner.
at 78,000 milesSaddle Brook, NJ
SUSPENSION
WAS TRYING TO GET CAR THROUGH INSPECTION BUT COULDN'T GET THE CHECK ENGINE LIGHT AND FUEL LIGHT OFF. I EXPLAINED TO MY MECHANIC AND HE SAID YOU NEED A NEW FUEL PUMP. I MADE AN APPOINTMENT AND WHEN HE PUT THE CAR ON THE LIFT HE SAID THE FRAME IS TOTALLY RUSTED OUT AND THE CAR SHOULD NOT BE ON THE ROAD. I THEN CALLED ISUZU AND THEY TOLD ME THERE WAS A RECALL ON IT. THEY GAVE ME THE NAME OF A DEALER NEAR ME THEY SAID THE CAR CAN NOT BE FIXED. THEY SAID IF THE CAR IS HIT FROM BEHIND IT WOULD JUST FOLD OR THE SUSPENSION WILL JUST GIVE OUT AND YOU WILL NOT BE ABLE TO CONTROL THE CAR. ITS BEEN TWO WEEKS AND I'M GETTING THE RUN AROUND FROM THE DEALER AND ISUZU. I AM NOW OUT OF A CAR. IF THE GAS GAUGE DIDN'T BREAK I WOULD NOT HAVE EVEN KNOWN ABOUT THIS AND COULD HAVE KILLED SOMEONE ON THE ROAD. ISUZU SHOULD BE STANDING BEHIND THESE CARS!!!!
NHTSA complaint #10563780 — an unverified report by a vehicle owner.
at 110,000 milesBelmont, MA
SUSPENSION
FRAME IS EXTREMELY CORRODED BEHIND THE REAR AXLE. SO EXTENSIVE THAT I DO NOT WANT TO DRIVE IT. I HAD IT TOWED TO ISUZU REPAIR SHOP OVER A YEAR AGO UNDER THE RECALL. THEY SPRAYED THE CONTROL ARMS IN FRONT OF THE REAR AXLE WITH A RUST INHIBITOR. AT THAT TIME I ASKED ABOUT THE REAR OF THE FRAME AS IT HAD MANY HOLES IN IT. I WAS TOLD IT WAS NOT COVERED. I TOOK THE SPARE TIRE OFF TO CHANGE A TIRE THE OTHER DAY AND LOOKING UP I NOTICED THAT THE FRAME IS LITERALLY MISSING IN THE REAR ON BOTH SIDES. I DO NOT KNOW WHAT IS HOLDING THE REAR OF THE VEHICLE ON.
NHTSA complaint #10560891 — an unverified report by a vehicle owner.
Litchfield, CT
SUSPENSION
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO VEHICLE LEFT REAR MOUNTING POINT BRACKET FAILURE. *SMD THE CONSUMER STATED THE LEFT REAR MOUNTING POINT BRACKET FAILED ON HIS VEHICLE, AND HE SPENT 1,100 TO REPAIR THE PROBLEM. ISUZU DENIED REIMBURSEMENT, AS THE REPAIR OCCURRED AFTER THE RECALL NOTICE WAS ISSUED.
NHTSA complaint #10551312 — an unverified report by a vehicle owner.
Springfield, MA
SUSPENSION
I BOUGHT THE TRUCK IN MARCH OF THIS YEAR AND I DID NOT NOW ABOUT DEFECTS AND IN EARLY SEPTEMBER I TOOK THE VEHICLE IN FOR A OIL CHANGE AND I LEARN THAT THE TRUCK HAS SEVERE CORROSION UNDERNEATH, MY MECHANIC TOLD ME TO STOP USING IT BECAUSE THE VEHICLE IS UNSAFE TO DRIVE AND I CAN PUT MY LIFE IN RISK BECAUSE THE REAR AXLE CAN SNAP OFF ANY MOMENT AND HAVE AN ACCIDENT. THE MECHANIC TOLD ME THAT THE DAMAGE IS SO SEVERE THAT IS NOT REPAIRABLE. I'M NOW STUCK PAYING FOR A LOAN BUT I CAN'T DRIVE THE CAR. THE DEALER AND ISUZU WANT NO RESPONSIBILITY. I BELIEVE ISUZU SHOULD RECALL THE VEHICLE AND BUY IT FROM ME. I HAVE PICTURES TO PROVE THE SEVERE CORROSION.
NHTSA complaint #10545499 — an unverified report by a vehicle owner.
at 57,000 milesRandolph, NJ
SUSPENSION
WHILE ROTATING THE TIRES, IT WAS NOTED THAT THE ENTIRE REAR FRAME OF THE CAR WAS RUSTED THROUGH AND CRACKING. THIS CAR HAD A RECALL IN 2010 THAT WAS RELATED TO CORROSION AND THE DEALER THAT DID THE INSPECTION AND "REPAIR" ONLY APPLIED AN ANTI-CORROSIVE COMPOUND TO THE REAR LINKAGE WHERE IT ATTACHED TO THE FRAME. WE KNEW THAT THE FRAME WAS RUSTING SEVERELY AT THAT TIME AND MENTIONED IT TO THE DEALER. HE SAID THE RECALL ONLY INVOLVED THE LINKAGE AND NOT THE FRAME. NOW THE FRAME IS SO CORRODED THAT THERE IS NO WAY IT CAN BE REINFORCED BECAUSE THERE IS NO METAL LEFT TO TAKE A WELD. THE WHOLE FRAME WILL NEED TO BE REPLACED AT CONSIDERABLE COST. THERE IS LOW MILEAGE ON OUR CAR AND OUTWARDLY APPEARS PRISTINE. WE DON'T UNDERSTAND WHY THE DEALER WOULDN'T REPORT THE FRAME DAMAGE AS THE LINKAGE WOULD SOON FAIL IF THE FRAME ROTTED AWAY! WE WOULD HAVE TAKEN A BUY BACK AT THAT TIME IF IT HAD BEEN OFFERED AS STATED IN THE RECALL NOTICE AS FOLLOWS: "ISUZU WILL NOTIFY OWNERS BY MAIL, AND START THE RECALL EITHER IN LATE JULY OR EARLY AUGUST, ACCORDING TO A COMPANY SPOKESPERSON. THE NHTSA ACKNOWLEDGED THE RECALL IN A LETTER TO ISUZU ON FRIDAY. AT THE DEALERSHIP, INSPECTIONS AND REPAIRS WILL BE FREE OF CHARGE, AS LONG AS THE AFFECTED SUV IS NO MORE THAN 10 YEARS OLD. SPECIAL RESTRICTIONS AND RULES MAY APPLY TO VEHICLES OLDER THAN TEN YEARS. VEHICLES WILL BE INSPECTED FOR SIGNS OF CORROSION. IF LITTLE OR NO CORROSION IS FOUND, THE AREA WILL BE TREATED WITH AN ANTI-CORROSIVE COMPOUND. FOR VEHICLES WITH CORROSION THAT HAS DAMAGED THE REAR SUSPENSION LOWER LINK BRACKET AND HINDERED THE CONNECTION TO THE VEHICLE FRAME, A REINFORCEMENT BRACKET WILL INSTALLED. IF THE DAMAGE IS BEYOND REPAIR, ISUZU WILL OFFER TO REPURCHASE THE VEHICLE BASED ON THE KELLEY BLUE BOOK "PRIVATE PARTY" PRICE." WE FEEL ISUZU SHOULD MAKE GOOD ON THE REPURCHASE AS THE "REPAIR" WAS A JOKE.
NHTSA complaint #10520058 — an unverified report by a vehicle owner.
at 76,385 milesSilver Spring, MD
SUSPENSION
2001 ISUZU RODE FRAME RUST ISSUE: THE 2010-2011 RECALL FOR RUSTED REAR SUSPENSION COMPONENTS DID NOT GO FAR ENOUGH. THE ENTIRE UNDER CARRIAGE IS RUSTING AWAY ON THESE VEHICLES - UNLIKE ANYTHING I HAVE EVER SEEN BEFORE. NHTSA NEEDS TO RE-OPEN THIS RECALL CAMPAIGN AND GET THESE VEHICLES OFF THE ROAD WITH A FORCED BUY-BACK BY ISUZU. THE REMAINDER OF THE VEHICLE IS IN RELATIVELY GOOD SHAPE FOR A 12 YEAR OLD VEHICLE WITH ONLY 76,000 MILES. THE SAME VEHICLES WITH THIS MILEAGE BUT WITHOUT THE RUST ISSUES HAVE A RESALE VALUE OF $5,000 OR MORE, WHILE THE RUSTED ONES ARE WORTHLESS AND DANGEROUS. ISUZU NEEDS TO BUY THESE BACK.
NHTSA complaint #10514365 — an unverified report by a vehicle owner.
at 78,648 milesBrooklyn, OH
SUSPENSION
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, THE TECHNICIAN NOTICED THAT THE ENTIRE REAR SUB FRAME WAS COMPLETELY RUSTED. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN DUE TO A SAFETY RISK. IN 2011, THE VEHICLE WAS REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,648.
NHTSA complaint #10509071 — an unverified report by a vehicle owner.
at 156,328 milesIngleside, IL
SUSPENSION
I OWN A 2001 ISUZU RODEO LS 4X4. UNAWARE OF ANY PROBLEMS UNTIL WE RECEIVED A RECALL NOTICE IN 2011 THAT BECAUSE WE LIVED WITHIN A STATE WHICH WAS CONSIDERED IN THE SNOW/SALT BELT REGION OF OUR COUNTRY WHERE SALT IS USED. THE SALT CAUSED EXCESSIVE CORROSION TO THE CONTROL BRACKETS BEHIND THE REAR WHEELS OF OUR CAR. WE NEEDED TO HAVE NEW SUPPORT BRACKETS INSTALLED AND A RUSTPROOFING SPRAY APPLIED TO OUR CAR. WE HAD THE RECALL WORK DONE WHICH WAS A #3 REPAIR ON 12/2/2011. WE THOUGHT THE DANGEROUS SITUATION WAS RESOLVED UNTIL WE RECENTLY BROUGHT OUR CAR IN FOR SERVICE AND WERE TOLD BY THE MECHANIC THAT THE ENTIRE FRAME WAS RUSTED THROUGH IN MANY SPOTS AND LITERALLY CRUMBLING WHEN YOU TOUCH IT. THE CAR IS GOING TO FALL RIGHT OFF THE FRAME. THEY SAID THE CAR WAS UNSAFE TO DRIVE ANYMORE. WE TRUSTED THEM AS THEY HAD NOTHING TO GAIN BY INFORMING US OF THE SITUATION. WE HAD A DIFFERENT MECHANIC LOOK AT IT AND THEY TOLD US THE EXACT SAME THING, I CONTACTED ISUZU TO REPORT THE ISSUE AND I WAS TREATED VERY RUDELY AND THE CONSUMER SUPPORT PERSON WAS VERY DEFENSIVE WHICH MADE ME WONDER IF ALOT OF PEOPLE WERE HAVING SIMILAR ISSUES? WHILE ONLINE, I FOUND THOUSAND OF COMPLAINTS, ALL WITH THE SAME EXACT ISSUE FOR THIS YEAR OF ISUZU. THE ISUZU REPRESENTATIVE SAID THEY ARE ONLY RESPONSIBLE TO FIX THE PARTS THAT WERE RECALLED AND NOTHING ELSE EVEN THOUGH HE ADMITTED TO BIGGER CORROSION COMPLAINTS SUCH AS MINE. I THEN ASKED WHAT THEY INTENDED TO DO ABOUT THIS HIGHLY DANGEROUS SITUATION AND HE RUDELY SAID THAT ISUZU ISN'T RESPONSIBLE! I COULDN'T BELIEVE IT. I GUESS BECAUSE THEY NO LONGER HAVE ANY DEALERSHIPS OPEN, THEY DON'T CARE ABOUT THEIR CUSTOMERS. AFTER READING OTHER COMPLAINTS, THERE HAVE BEEN ALOT OF PEOPLE DRIVING WHEN THE CAR DID FALL OFF THE FRAME AND CAUSED THEM TO SWERVE AT HIGH SPEEDS. THERE NEEDS TO BE A CLASS ACTION LAWSUIT STARTED ASAP BEFORE SOMEONE GETS HURT OR KILLED.
NHTSA complaint #10508721 — an unverified report by a vehicle owner.
at 144,000 milesEden Prairie, MN
SUSPENSION
HAVE OWN OUR ISUZE RODEO FOR FOUR YEARS. WE RECEIVED THE RUST RECALL BACK IN 2010 AND HAD THE RECALL WORK PERFORMED. THE ISUZE DEALER INSTALLED THE STABILIZING BRACKETS ON THE REAR SUSPENSION, DUE TO THE EXCESSIVE AMOUNT OF RUST. NOW, TODAY AS I AM PAYING A MECHANIC FOR A NEW STARTER, HE INFORMS ME THE THERE ARE LARGE HOLES IN THE FRONT AND BACK PART OF THE FRAME. HE ALSO SAID IT WAS UNSAFE TO DRIVE. THE ISUZE DEALER NEVER TOLD US ABOUT THE EXCESSIVE RUST ON THE VEHICLE WHEN THE RECALL WORK WAS PERFORMED.THIS IS MY KIDS CAR AND I WON'T ALOW THEM TO DRIVE IT ANYMORE.
NHTSA complaint #10499274 — an unverified report by a vehicle owner.
at 14,400 milesEden Prairie, MN
SUSPENSION
WE OWN A 2001 ISUZU RODEO WITH 144000 MILES ON IT. WE RECEIVED A RECALL NOTICE FOR EXCESSIVE RUST ON REAR SUSPENSION. WE HAD THE ISUZU DEALER COMPLETE THE RECALL WORK OF INSTALLING STABILIZER BRACKETS, IS WAS DUE TO THE EXCESSIVE AMOUNT OF RUST. HOWEVER, WE WERE NEVER INFORMED OF ANY ADDITIONAL RUST THROUGHOUT THE REST OF THE FRAME IN THE FRONT AND BACK. TODAY, WE HAD THE RODEO IN TO HAVE A NEW STARTER PUT IN AND THE MECHANIC TELL US THAT THE CAR IS NOT SAFE TO DRIVE. THIS IS MY SON'S CAR AND HE IS IN COLLEGE AND DOES NOT HAVE A WAY OF GETTING TO CLASS, ANY LONGER.
NHTSA complaint #10499289 — an unverified report by a vehicle owner.
at 150,000 milesGeorgetown, OH
SUSPENSION
I WAS DRIVING ON THE ROAD AT AROUND 35 - I HEARD A VERY LOAD THUMP FROM AROUND THE REAR DRIVERS SIDE BACK TIRE THEY CAR STARTED SWERVING ALL OVER THE ROAD. I COULD BARELY GET IT TO THE SIDE OF THE ROAD. MY SON CAME AND WAS ABLE TO NURSE IT TO MY HUSBANDS HOUSE THAT WASN'T THAT FAR. THE NEXT DAY MY SONS PUT THE CAR ON THE JACK STANDS THINKING MAYBE THE STRUT CAME OFF. WHEN THEY GOT UNDER THE CAR THE FOUND THAT THE FRAME OF THE CAR HAD RUSTED THROUGH. WHEN I HAD LOOKED THE CAR UP ON LINE TO SEE IF THERE WERE ANY PROBLEMS WITH THE CAR IN REGARDS TO THAT ISSUE I DID FIND A RECALL ON THE RUST ISSUE. I STARTED CALLING THE NUMBER AND LEFT SEVERAL MESSAGES. I FINALLY GOT THROUGH ON JANUARY THE 5TH AND THEY TELL ME THAT IT HAD CLOSED BUT IF I WANTED TO GET IT TO AN ISUZU DEALER AT MY COST THAT IS OVER 2 HOURS AWAY AND PAY FOR THE TEST THEY MAY BE ABLE TO DO SOMETHING OR GO AFTER THE PERSON BECAUSE THEY MAY HAVE KNOWN. I FEEL THIS WAS A SERIOUS SAFETY DEFECT IN THE VEHICLE AND SHOULD BE TAKEN CARE OF. I LOVED MY CAR AND NOW HAVE NO TRANSPORTATION. THERE WAS NOTHING WRONG WITH ANY OTHER PART OF THE VEHICLE AND I AM GRATEFUL I WASN'T ON THE HIGHWAY AND THAT NONE OF MY OTHER CHILDREN WERE DRIVING IT AT THE TIME.
NHTSA complaint #10491810 — an unverified report by a vehicle owner.
at 114,000 milesANN Arbor, MI
SUSPENSION
I BOUGHT MY 2001 ISUZU RODEO NEW. I RECEIVED A RECALL NOTICE IN 2010 ABOUT THE SUSPENSION BRACKETS IN THE REAR HAVING A RUST PROBLEM. I HAD THE RECALL INSPECTION DONE AND THE ISUZU SERVICE CENTER TOLD ME THAT THE VEHICLE WAS FINE AND THEY APPLIED SOME RUST INHIBITOR. I TOOK MY VEHICLE TO A REPAIR SHOP IN AUG 2012 FOR BRAKE WORK AND THEY INFORMED ME THAT THE FRAME OF THE VEHICLE DIRECTLY IN FRONT AND BEHIND THE REAR WHEELS WAS ALMOST COMPLETELY RUSTED WITH NUMEROUS RUST HOLES IN THE FRAME. THE FRAME WAS SO RUSTED IN NUMEROUS SPOTS THAT YOU COULD PUSH YOUR FINGER THROUGH THE FRAME AND IT WOULD CRUMBLE UNDER THE PRESSURE. I CALLED ISUZU AND THEY ADVISED ME TO TAKE IT TO AN AUTHORIZED SERVICE CENTER THEY DIRECTED ME TO. AT THIS CENTER I WAS TOLD THAT MY RUST WAS CONSIDERED A LEVEL 3 INCIDENT. ISUZU TOLD THE REPAIR SHOP TO DO A LEVEL 3 FIX. THAT INCLUDED PUTTING LARGER SUSPENSION BRACKETS ON AND COATING THE RUST WITH A RUST INHIBITOR. THEY STATED THAT THE FRAME RUST WAS NOT COVERED UNDER THE RECALL, ONLY THE BRACKETS. THEY ACKNOWLEDGED THAT THERE WERE FRAME ISSUES FOR THESE MODELS BUT THEIR RESPONSIBILITY WAS ONLY FOR THE SUSPENSION BRACKETS. THIS VEHICLE IS UNDRIVABLE IN IT'S PRESENT CONDITION WITH ALMOST NO STRENGTH LEFT IN THE REAR FRAME. I WILL HAVE TO SPEND THOUSANDS OF DOLLARS TO HAVE METAL WELDED TO THE REAR OF THE VEHICLE TO STRENGTHEN IT AND TO MAKE IT SAFE ENOUGH TO DRIVE. A VEHICLE PRODUCED IN 2001 SHOULD NOT HAVE THIS MUCH RUST DAMAGE TO THE FRAME. THIS WAS OBVIOUSLY A MANUFACTURING DEFECT THAT ISUZU EVEN ACKNOWLEDGES BUT THEY ARE REFUSING TO ACCEPT MONETARY RESPONSIBILITY FOR THEIR DEFECT. THESE CARS NEED TO BE BOUGHT BACK FROM THE CUSTOMER FOR MARKET VALUE OF A VEHICLE OF THIS AGE AND TYPE. PLEASE HELP THE THOUSANDS OF ISUZU RODEO OWNERS OUT THERE LIKE ME WHO HAVE LOST THE USE OF THEIR VEHICLE THROUGH NO FAULT OF THEIR OWN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10474492 — an unverified report by a vehicle owner.