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FaultScore report

2018 Jaguar E-Pace problems

Owners have filed 13 complaints about the 2018 Jaguar E-Pace with NHTSA between 2018 and 2026. The largest single group is the engine & cooling.

Read the complaints What breaks Worst years for the Jaguar E-Pace All 2018 cars
—

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

13

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

6,850 mi

Median mileage at failure

Half of reported failures happened before this

70%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

How 2018 compares with every other Jaguar E-Pace

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Jaguar E-Pace

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 4 30.8%

Median failure at 200 miles

Fuel & Propulsion 3 23.1%

1 crashes, 0 fires · median 75,000 mi

Transmission & Drivetrain 2 15.4%

Median failure at 5,500 miles

Other & Unspecified 1 7.7%

Median failure at 200 miles

Windows, Mirrors & Wipers 1 7.7%
Brakes 1 7.7%

Median failure at 5,500 miles

Electrical System 1 7.7%

Median failure at 68,900 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 30.0%
1,000 – 9,999 miles 3 30.0%
10,000 – 24,999 miles 1 10.0%
50,000 – 74,999 miles 1 10.0%
75,000 – 99,999 miles 2 20.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2018 peak 2 May 2026

Recalls on the 2018 Jaguar E-Pace

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018108 2 units in Canada

Brakes

On certain vehicles, the front brake flexi-hoses could come in contact with the front tires due to a manufacturing defect with the flexi-hose brackets. Over time, this could cause a brake fluid leak which could result in reduced braking performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the brake flexi-hose brackets as necessary.

Recall 2018066 743 units in Canada

Fuel System

On certain vehicles, the brazing fuel rail end caps may not seal properly which could cause a fuel leak over time. A Fuel leak in the presence of an ignition source could result in a fire causing injury and/or damage to property. Correction: Dealers will replace the fuel rail.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 13,000 miles Lexington, SC Crash 1 injured

FUEL/PROPULSION SYSTEM

WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP. WE BELIEVE THIS IS A CASE ON SUDDEN UNINTENDED ACCELERATION WITH KNOW WAY TO PROVE IT BECAUSE OF THE INABILITY TO RETRIEVE THE DATA.

NHTSA complaint #11337541 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 85,000 miles Sebring, FL

FUEL SYSTEM, GASOLINE

The contact called on behalf of the owner of a 2018 Jaguar E-Pace. The contact stated that since the vehicle was purchased, an abnormal fuel odor had been emitting from the vehicle. The contact stated that the abnormal smell persisted. The contact stated that the fuel odor was strong when filling up the vehicle. The vehicle was taken to several independent mechanics who diagnosed that fuel was leaking into the engine bay. The vehicle was not repaired. The dealer was contacted, however, and refused to inspect or diagnose the vehicle. The manufacturer was notified and referred the contact to the dealer. The contact stated that the vehicle was consuming excessive fuel and the failure was worsening. The failure mileage was approximately 85,000.

NHTSA complaint #11736076 — an unverified report by a vehicle owner.

Smithfield, VA

VISIBILITY/WIPER

OEM windshield, vehicle has no accidents or damage. Windshield seal failed. Can push the windshield away from the frame and has water intrusion. Unknown how much of the seal and dash electronics are compromised. Safety concern catastrophic failure of a windshield while driving or loss of electronics resulting in loss of driver control. No picture of seal failure available as it requires destructive testing.

NHTSA complaint #11719401 — an unverified report by a vehicle owner.

Mansfield, OH

POWER TRAIN

The car shifts into neutral on the freeway.

NHTSA complaint #11718997 — an unverified report by a vehicle owner.

at 75,000 miles Sheffield, AL

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

NHTSA complaint #11683190 — an unverified report by a vehicle owner.

Indian Land, SC

ENGINE

The cooling fan runs at extremely high speed for no reason and makes an extremely loud noise. There have been similar multiple complaints on jaguar e pace forums

NHTSA complaint #11638656 — an unverified report by a vehicle owner.

at 68,900 miles Willow Spring, NC

ELECTRICAL SYSTEM

The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the integrated climate control module and switch pack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,900.

NHTSA complaint #11600232 — an unverified report by a vehicle owner.

at 13,000 miles Lexington, SC Crash 1 injured

FUEL/PROPULSION SYSTEM

WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP. WE BELIEVE THIS IS A CASE ON SUDDEN UNINTENDED ACCELERATION WITH KNOW WAY TO PROVE IT BECAUSE OF THE INABILITY TO RETRIEVE THE DATA.

NHTSA complaint #11337541 — an unverified report by a vehicle owner.

at 5,500 miles Woodbridge, VA

POWER TRAIN

VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP DECLARED VEHICLE IS OPERATING AS DESIGNED.

NHTSA complaint #11253550 — an unverified report by a vehicle owner.

at 5,500 miles Woodbridge, VA

SERVICE BRAKES

VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP DECLARED VEHICLE IS OPERATING AS DESIGNED.

NHTSA complaint #11253550 — an unverified report by a vehicle owner.

at 8,200 miles Wadsworth, OH

ENGINE

ON 7.9.2019 CAR WAS IN ECO MODE. WENT DOWN HILL, STOPPED AT LIGHT TO TURN RIGHT. CAR TURNED OFF AS SHOULD BUT WOULD NOT COME BACK ON. ALMOST GOT REAR ENDED AS, NO POWER TO CAR AS WAS TRYING TO PULL OFF TO SIDE OF ROAD, ALMOST HIT GUARDRAIL BECAUSE COULD NOT TURN WHEEL EASILY AS NO POWER STEERING. CAR WAS IN DRIVE STILL. HAD TO TRY AND GET OUT OF THE WAY BEFORE I COULD ATTEMPT TO RESTART. HAD TO PUT IN PARK AND START ENGINE AGAIN. VERY DANGEROUS. THE ECO ON/OFF DOES NOT ALWAYS GO OFF WHEN IT SHOULD EVEN THOUGH IT IS TURNED ON. SAME DAY, SAME ROUTE. STOPPED AT STOP SIGNS OR RED LIGHTS AND SOMETIMES SHUTS CAR OFF AND SOMETIMES DOES NOT.

NHTSA complaint #11230344 — an unverified report by a vehicle owner.

at 200 miles Woodbridge, VA

UNKNOWN OR OTHER

THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.

NHTSA complaint #11194180 — an unverified report by a vehicle owner.

at 200 miles Woodbridge, VA

ENGINE

THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.

NHTSA complaint #11194180 — an unverified report by a vehicle owner.

at 12 miles Carlsbad, CA

ENGINE

ENGINE ABRUPTLY LOSES POWER WHEN DRIVING AT NORMAL SPEEDS IN BOTH CITY AND HIGHWAY CONDITIONS CAUSING POTENTIAL INJURY AND/OR DEATH TO DRIVERS AND PASSENGERS. JAGUAR/LAND ROVER IS AWARE OF THIS PROBLEM AND CONTINUES TO SELL VEHICLES AFFECTED BY THIS CONDITION. JAGUAR/LAND ROVER HAS BEEN WORKING ON A SOFTWARE FIX (P0190 SOFTWARE PATCH) FOR MONTHS, BUT HAS NOT NOTIFIED DRIVERS OF THIS POTENTIALLY SERIOUS CONDITION.

NHTSA complaint #11131836 — an unverified report by a vehicle owner.