10 of the
83 complaints about the 2004 Jaguar XJ8 are about the
braking system — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
14,000 miles.
F
10
Complaints
5
Crashes
0
Fires
1
Injuries
Exactly what failed
Service Brakes, Hydraulic
550.0%
Pedals AND Linkages
110.0%
Drum
110.0%
Parking Brake
110.0%
Service Brakes, Electric
110.0%
Control Unit/Module
110.0%
What owners said
Filed with NHTSA, in their own words.
at 149,000 milesCamden, NJ
SERVICE BRAKES, HYDRAULIC
The contact owns a 2004 Jaguar XJ8. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal rattling sound and went down to the floorboard. The vehicle hesitated to respond. The ABS warning light and the traction control warning light were illuminated. Additionally, the message "Park Brake Fault" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes had failed and needed to be replaced. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 09V144000 (Service Brakes, Hydraulic), however, the parts to do the recall repair were not yet available. The local dealer and a secondary dealer, Land Rover Princeton (958 US-206, Princeton, NJ 08540), were contacted. The contact stated that the failure had been recurring. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000. Parts distribution disconnect.
NHTSA complaint #11518111 — an unverified report by a vehicle owner.
at 1,900 milesBallwin, MO
SERVICE BRAKES, HYDRAULIC
VEHICLE WILL INTERMITTENTLY PULL HARD TO THE RIGHT WHEN BRAKING AT HIGHWAY SPEEDS OF 70MPH DURING RAIN. FORCE WILL PULL VEHICLE DEEP INTO RIGHT HAND LANE. HAS OCCURRED APPROXIMATELY 8 TIMES SINCE PURCHASE, INCLUDING PURCHASE DATE OF 4/20/05, WHEN DRIVING HOME FROM DEALERSHIP IN BOISE, ID TO ST. LOUIS, MO. VEHICLE WAS A NEW DEMO WITH APPROXIMATELY 1900 MILES AT PURCHASE. MOST RECENT INCIDENT OCCURRED MAY, 2008 WITH APPROXIMATELY 10,500 MILES. VEHICLE HAS MAINLY BEEN DRIVEN LOCALLY IN TOWN AND IN DRY WEATHER AT SPEEDS WELL UNDER 55MPH. VEHICLE CURRENTLY HAS APPROXIMATELY 10,600 MILES SINCE MANUFACTURE. 6,600 MILES DRIVEN LOCALLY SINCE PURCHASE. LOCAL DEALERSHIP HAS BEEN UNABLE TO DUPLICATE DEFECT AND HAS FOUND NO PROBLEM WITH VEHICLE. NO CORRECTIVE ACTION HAS OCCURRED TO DATE.
NHTSA complaint #10230784 — an unverified report by a vehicle owner.
at 69,000 milesFort Lauderdale, FLCrash4 injured
PARKING BRAKE
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 72 MPH, THE INSTRUMENT PANEL DISPLAYED THAT THE ENGINE WAS FAULTY. THE VEHICLE AUTOMATICALLY BEGAN TO DECELERATE AND THE INSTRUMENT PANEL DISPLAYED "DSJ OFF". THE ELECTRONIC PARKING BRAKE AUTOMATICALLY APPLIED, WHICH BROUGHT THE VEHICLE TO A COMPLETE HALT. AS A RESULT, THE VEHICLE WAS REAR ENDED AT SPEEDS BETWEEN 60-65 MPH. THE CONTACTS VEHICLE SPUN AROUND INTO FOUR LANES OF ONCOMING TRAFFIC AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THEY MAY HAVE TO GO THROUGH LITIGATION AND ARE CURRENTLY UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 02-01-08. *KB FLORIDA POLICE REPORT. UPDATED 02/01/08
NHTSA complaint #10214804 — an unverified report by a vehicle owner.
at 1,000 milesCharlotsville, VACrash
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 5 MPH THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED THIS CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THERE WAS DAMAGE TO HER BUMPER. THE FAILURE OCCURRED ON FIVE OCCASIONS HOWEVER ONLY TWO RESULTED IN A CRASH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FIRST FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 10,500 WHEN TURNED IN ON 05/02/07. UPDATED 02-01-08 *BF THE CONSUMER STATED EACH OCCURRENCE TRANSMISSION LOST ABILITY TO DOWNSHIFT. THE CONSUMER FURTHER STATED HAD SOFTWARE MALFUNCTION AND BATTERY HAD TO BE REPLACED TWICE. THE CONSUMER STATED HE WAS FORCED TO PAY OFF THE LAST YEAR OF THE VEHICLE AS THE DEALER WOULD NOT EXCUSE HIM FROM THE LAST YEAR OF PAYMENT. UPDATED 02/01/08
NHTSA complaint #10198769 — an unverified report by a vehicle owner.
at 14,000 milesRidge, NY
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DT*: THE CONTACT STATED THE ACCELERATOR AND BRAKE PEDALS WERE TOO CLOSE TOGETHER CAUSING ACCIDENTAL AND SIMULTANEOUS DEPRESSION OF BOTH PEDALS. THE DEALER WAS NOTIFIED. UPDATED 10/17/2006 - THE DRIVER SIDE SEAT BELT BUCKLE FAILED TO ENGAGE. A NEW BUCKLE WAS ORDERED. THE CONSUMER COULD NOT REMOVE THE LUG NUTS FROM THE WHEEL.
NHTSA complaint #10168741 — an unverified report by a vehicle owner.
Rockford, IL
SERVICE BRAKES, HYDRAULIC
DT: 2004, JAGUAR, XJ8. VEHICLE HAD TO HAVE THE BRAKES AND TRANSMISSION REPLACED. ALSO, VEHICLE NEEDED A NEW STARTER BECAUSE THE KEY WILL NOT COME OUT OF THE IGNITION. AFTER VEHICLE WAS TAKEN TO THE DEALERSHIP THE CATALYTIC CONVERTER MADE A POPPING NOISE. THERE WERE NO OTHER PROBLEMS WITH THE VEHICLE TO THE BEST OF THE CONSUMERS KNOWLEDGE. CONSUMER FELT THAT THE MECHANICS WORKING ON VEHICLE WERE GUESSING AS TO THE CAUSE OF THE PROBLEM WITHOUT SOLVING THE PROBLEM, CONSUMER TOOK VEHICLE BACK TO THE DEALER 12 TIMES SINCE PURCHASING VEHICLE ON JUNE 25, 2005.
NHTSA complaint #10126516 — an unverified report by a vehicle owner.
Rockville Centre, NYCrash
SERVICE BRAKES, ELECTRIC
WAS WAITING FOR A LIGHT CHANGE, WHEN SUDDENLY MY CAR LURCHED FORWARD WHILSE MY FOOT WAS STILL ON BRAKE, BUMPING THE TWO CARS IN FRONT OF ME. THE DSC FAULT LIGHT WAS ON AFTER THIS HAPPENED.STATING ``DSC NOT AVAILABLE``HAD VECHICAL TOWED TO HERITAGE JAGUAR IN FREEPORT, THEY REPLACED THE FAULT BRAKE PRESSURE SWITCH. I NOW FEEL VERY NERVOUS DRIVING SENSE ALL THIS HAPPENED.
NHTSA complaint #10121408 — an unverified report by a vehicle owner.
Rockville Centre, NYCrash
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
WAS WAITING FOR A LIGHT CHANGE, WHEN SUDDENLY MY CAR LURCHED FORWARD WHILSE MY FOOT WAS STILL ON BRAKE, BUMPING THE TWO CARS IN FRONT OF ME. THE DSC FAULT LIGHT WAS ON AFTER THIS HAPPENED.STATING ``DSC NOT AVAILABLE``HAD VECHICAL TOWED TO HERITAGE JAGUAR IN FREEPORT, THEY REPLACED THE FAULT BRAKE PRESSURE SWITCH. I NOW FEEL VERY NERVOUS DRIVING SENSE ALL THIS HAPPENED.
NHTSA complaint #10121408 — an unverified report by a vehicle owner.
at 200 milesLOS Angeles, CACrash
SERVICE BRAKES, HYDRAULIC
ON TWO SEPARATE OCCASIONS WHEN BRAKES WERE APPLIED VEHICLE FAILED TO STOP AND CONTINUED TO ROLL. THE FIRST TIME THIS OCCURRED VEHICLE STOPPED BEFORE HITTING THE MOTORIST BUMPER. THE SECOND TIME THE BUMPER WAS HIT. DEALERSHIP NOR INSURANCE COMPANY COULD NOT FIND THE CAUSE OF THE FAILURE.*AK
NHTSA complaint #10109561 — an unverified report by a vehicle owner.
at 20,000 milesStuart, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
POSSIBLE DEFECTIVE REAR BRAKES SYSTEM IN 2004 JAGUAR XJ-8 CAUSING PREMATURE PAD WEAR, REPLACEMENT, SERVICES TO RELATED PARTS WHICH DEALER DESCRIBES AS "NORMAL WEAR AND TEAR". REAR BRAKE PADS SHOULD NOT NEED REPLACEMENT AT 20,000 MILES UNLESS .
NHTSA complaint #10107929 — an unverified report by a vehicle owner.