FaultScore

FaultScore report

2004 Jaguar XJ8 problems

Owners have filed 83 complaints about the 2004 Jaguar XJ8 with NHTSA between 2003 and 2023. The largest single group is the suspension. Across this model's run it ranks 1 of 5 worst.

F

FaultScore 93/100

Higher is worse. Measured against the other years of the Jaguar XJ8.

How this is worked out

The numbers

83

Complaints

18

Crashes reported

3

Fires reported

3

Injuries reported

45,950 mi

Median mileage at failure

Half of reported failures happened before this

48%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 93 vs 50 Severity 100 vs 50 Early failure 83 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 93
Against the median year of the Jaguar XJ8. 50 means typical for this model; 100 means roughly double.
Severity — 100
28.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 83
48% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Jaguar XJ8

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Jaguar XJ8

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 18 21.7%

1 crashes, 0 fires · median 59,759 mi

2 crashes, 0 fires · median 29,450 mi

Brakes 10 12.0%

5 crashes, 0 fires · median 14,000 mi

Engine & Cooling 9 10.8%

2 crashes, 1 fires · median 73,280 mi

Transmission & Drivetrain 8 9.6%

1 crashes, 0 fires · median 16,668 mi

Electrical System 6 7.2%

2 crashes, 1 fires · median 1,000 mi

Body & Structure 4 4.8%

2 crashes, 1 fires · median 59,780 mi

Windows, Mirrors & Wipers 3 3.6%

Median failure at 580 miles

Other & Unspecified 2 2.4%

Median failure at 1,900 miles

Tires 2 2.4%

1 crashes, 0 fires · median 5,750 mi

Fuel & Propulsion 2 2.4%

Median failure at 96,769 miles

Lights 2 2.4%

1 crashes, 0 fires · median 82,000 mi

Airbags 2 2.4%

1 crashes, 0 fires · median 66,764 mi

Seat Belts 1 1.2%

Median failure at 14,000 miles

Wheels 1 1.2%

Median failure at 14,000 miles

Steering 1 1.2%

Median failure at 1,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 5 23.8%
Accelerator Pedal 4 19.0%
Body 3 14.3%
Front 3 14.3%
AIR Suspension System 2 9.5%
Headlights 2 9.5%
Software 1 4.8%
Buckle Assembly 1 4.8%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 3.0%
1,000 – 9,999 miles 13 19.7%
10,000 – 24,999 miles 13 19.7%
25,000 – 49,999 miles 6 9.1%
50,000 – 74,999 miles 10 15.2%
75,000 – 99,999 miles 12 18.2%
100,000 – 149,999 miles 7 10.6%
150,000+ miles 3 4.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2003 peak 7 Apr 2023

Recalls on the 2004 Jaguar XJ8

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

06E043000

FUEL SYSTEM, GASOLINE

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 204,000 miles Mount Pleasant, NC Fire

STRUCTURE:BODY

THE CAR COUGHT ON FIRE

NHTSA complaint #11208433 — an unverified report by a vehicle owner.

at 204,000 miles Mount Pleasant, NC Fire

ELECTRICAL SYSTEM

THE CAR COUGHT ON FIRE

NHTSA complaint #11208433 — an unverified report by a vehicle owner.

at 204,000 miles Mount Pleasant, NC Fire

ENGINE

THE CAR COUGHT ON FIRE

NHTSA complaint #11208433 — an unverified report by a vehicle owner.

at 77,560 miles Vicksburg, MS Crash

AIR BAGS

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES.

NHTSA complaint #10678607 — an unverified report by a vehicle owner.

at 77,560 miles Vicksburg, MS Crash

VEHICLE SPEED CONTROL

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES.

NHTSA complaint #10678607 — an unverified report by a vehicle owner.

at 77,560 miles Vicksburg, MS Crash

STRUCTURE:BODY

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES.

NHTSA complaint #10678607 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 149,000 miles Camden, NJ

SERVICE BRAKES, HYDRAULIC

The contact owns a 2004 Jaguar XJ8. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal rattling sound and went down to the floorboard. The vehicle hesitated to respond. The ABS warning light and the traction control warning light were illuminated. Additionally, the message "Park Brake Fault" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes had failed and needed to be replaced. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 09V144000 (Service Brakes, Hydraulic), however, the parts to do the recall repair were not yet available. The local dealer and a secondary dealer, Land Rover Princeton (958 US-206, Princeton, NJ 08540), were contacted. The contact stated that the failure had been recurring. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000. Parts distribution disconnect.

NHTSA complaint #11518111 — an unverified report by a vehicle owner.

at 204,000 miles Mount Pleasant, NC Fire

STRUCTURE:BODY

THE CAR COUGHT ON FIRE

NHTSA complaint #11208433 — an unverified report by a vehicle owner.

at 204,000 miles Mount Pleasant, NC Fire

ELECTRICAL SYSTEM

THE CAR COUGHT ON FIRE

NHTSA complaint #11208433 — an unverified report by a vehicle owner.

at 204,000 miles Mount Pleasant, NC Fire

ENGINE

THE CAR COUGHT ON FIRE

NHTSA complaint #11208433 — an unverified report by a vehicle owner.

at 55,968 miles Dallas, TX

AIR BAGS

THE AIRBAG LIGHT CAME ON WITH ONLY 54,000 MILES ON THIS JAGUAR, THAT IS NOT NORMAL AS I HAVE OWNED JAGUAR CARS FOR 3 DECADES. ALSO THE AIR SUSPENSION FAILURE OCCURRED AT 55,000 MILES WHICH IS THE CURRENT MILEAGE AND THE CAR WAS PARKED FOR TWO WEEKS WITHOUT ANY MOVEMENTS. THIS VEHICLE DRIVES LESS THAN 3000 MILES A YEAR NOW AND I'M SUPER DISAPPOINTED IN THIS FACTOR WHERE AS MY WIFE'S MERCEDES S500 WITH 139,000 MILES ON IT HAS NO ISSUES ON IT AT ALL.

NHTSA complaint #11181222 — an unverified report by a vehicle owner.

at 55,968 miles Dallas, TX

SUSPENSION

THE AIRBAG LIGHT CAME ON WITH ONLY 54,000 MILES ON THIS JAGUAR, THAT IS NOT NORMAL AS I HAVE OWNED JAGUAR CARS FOR 3 DECADES. ALSO THE AIR SUSPENSION FAILURE OCCURRED AT 55,000 MILES WHICH IS THE CURRENT MILEAGE AND THE CAR WAS PARKED FOR TWO WEEKS WITHOUT ANY MOVEMENTS. THIS VEHICLE DRIVES LESS THAN 3000 MILES A YEAR NOW AND I'M SUPER DISAPPOINTED IN THIS FACTOR WHERE AS MY WIFE'S MERCEDES S500 WITH 139,000 MILES ON IT HAS NO ISSUES ON IT AT ALL.

NHTSA complaint #11181222 — an unverified report by a vehicle owner.

at 15,483 miles Sutton, MA

STRUCTURE

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE BRAKE SYSTEM, DYNAMIC STABILITY CONTROL, AND ENGINE FAILURE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO START AND WAS TOWED TO A CERTIFIED MECHANIC WHO STATED THAT THE WIRING IN THE ENGINE NEEDED TO BE REPLACED AND WATER WAS ENTERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,483.

NHTSA complaint #11127885 — an unverified report by a vehicle owner.

at 15,483 miles Sutton, MA

ENGINE

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE BRAKE SYSTEM, DYNAMIC STABILITY CONTROL, AND ENGINE FAILURE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO START AND WAS TOWED TO A CERTIFIED MECHANIC WHO STATED THAT THE WIRING IN THE ENGINE NEEDED TO BE REPLACED AND WATER WAS ENTERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,483.

NHTSA complaint #11127885 — an unverified report by a vehicle owner.

NEW Caney, TX

POWER TRAIN

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11081032 — an unverified report by a vehicle owner.

NEW Caney, TX

ENGINE

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11081032 — an unverified report by a vehicle owner.

at 30,800 miles North Providence, RI

SUSPENSION

SUSPENSION FAULT LIGHT COMES ON AND CAR DROPS DOWN,CAN BE DANGEROUS WHEN DRIVING AND CAUSE A ACCIDENT,THIS IS A COMMON PROBLEM WITH THIS CAR AND SHOULD BE ADDRESSED BY JAGUAR

NHTSA complaint #11056026 — an unverified report by a vehicle owner.

at 77,560 miles Vicksburg, MS Crash

AIR BAGS

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES.

NHTSA complaint #10678607 — an unverified report by a vehicle owner.

at 77,560 miles Vicksburg, MS Crash

VEHICLE SPEED CONTROL

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES.

NHTSA complaint #10678607 — an unverified report by a vehicle owner.

at 77,560 miles Vicksburg, MS Crash

STRUCTURE:BODY

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES.

NHTSA complaint #10678607 — an unverified report by a vehicle owner.

at 77,560 miles Vicksburg, MS Crash

ENGINE

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES.

NHTSA complaint #10678607 — an unverified report by a vehicle owner.

at 119,236 miles Humboldt, TN

POWER TRAIN

WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM.

NHTSA complaint #10672343 — an unverified report by a vehicle owner.

at 119,236 miles Humboldt, TN

ELECTRICAL SYSTEM

WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM.

NHTSA complaint #10672343 — an unverified report by a vehicle owner.

at 119,236 miles Humboldt, TN

FUEL/PROPULSION SYSTEM

WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM.

NHTSA complaint #10672343 — an unverified report by a vehicle owner.

at 78,000 miles Richmond Hill, GA

SUSPENSION

I HAVE THIS BEAUTIFUL THAT I CAN'T DRIVE BECAUSE OF SUSPENSION PROBLEMS. VEHICLE TOO LOW AND SUSPENSION FAULT WARNINGS CAME ON. YOU'D THINK BY NOW THAT JAGUAR WOULD HAVE RECALLED THESE VEHICLES AND FIXED THE PROBLEM. I CANNOT BELIVE A CAR THAT COSTS THIS MUCH HAS SUCH PROBLEMS. MY GM TRUCK WITH OVER 300,000 MILES - I PURCHASED IT BRAND NEW - DOESN'T HAVE NEARLY THE AMOUNT OF ISSUES THIS JAG DOES.

NHTSA complaint #10644848 — an unverified report by a vehicle owner.

at 94,500 miles Warner Robins, GA

SUSPENSION

JUST RIDING AROUND THE CITY (MACON, GA) AND THE VEHICLE LOW LIGHT CAME ON. WENT OUT AFTER A WHILE SO DIDN'T WORRY ABOUT IT. THE NEXT MORNING NOTICED THE FRONT END WAS LOW. STARTED THE CAR AND THE VEHICLE LOW LIGHT WAS ON AND AFTER THAT THE AIR SUSPENSION FAULT LIGHT CAME ON. THESE TWO LIGHTS KEPT FLASHING ONE AFTER THE OTHER. TOOK VEHICLE TO AN IMPORT REPAIR FACILITY..NO JAGUAR DEALERS NEAR. WAS QUOTED AIR SHOCK REPLACEMENT/ INSTALL FOR ABOUT 2500 DOLLARS. SO I ORDERED THE EXACT SAME PART ONLINE AND HAD THEM INSTALLED FOR HALF THAT AMOUNT. EXACTLY ONE MONTH LATER A FEW DAYS AGO..THE SAME LIGHTS ARE ON AGAIN AND THE FRONT END IS ONCE AGAIN TOO LOW TO DRIVE. NOT SURE WHAT TO DO NOW, NO JAGUAR DEALER NEAR AND CAN'T BELIEVE A LUXURY CAR APPARENTLY HAS AN INHERENT PROBLEM THAT JAGUAR HASN'T RECALLED. VERY FRUSTRATING NOT BEING ABLE TO DRIVE THIS BEAUTY..!!!!

NHTSA complaint #10629169 — an unverified report by a vehicle owner.

at 42,000 miles Arden Hills, MN Crash

STRUCTURE:BODY

I WAS MAKING A LEFT TURN AT 15 MPH WHEN THE CAR SUDDENLY ACCELERATED FOR A FEW MOMENTS AND THEN SETTLED DOWN. I THEN TOOK 2 RIGHT TURNS AT 10 MPH AND WAS ATTEMPTING TO APPLY THE BRAKE IN A PARKING SPOT WHEN THE CAR SUDDENLY ACCELERATED RUNNING OVER A BUSH, 10 FT TREE, AND IN TO A DITCH ON EAST SIDE OF HIGHWAY 41 IN BONITA SPRINGS BEFORE I COULD GET THE CAR TO STOP. I THEN DROVE IN GINGERLY IN TO A PARKING SPOT AND LEFT IT UNTIL IT WAS TOWED TO NAPLES JAGUAR THE NEXT MORNING. MYSELF AND MY THREE PASSENGERS WERE TERRIFIED AND TORTURED BY THE TRAUMA.

NHTSA complaint #10559367 — an unverified report by a vehicle owner.

at 52,000 miles Beverly Hills, CA

SUSPENSION

THE VEHICLE TOO LOW SIGN APPEARS, AS WELL AS, AIR SUSPENSION FAULT SIGN. THE CAR IS LOW AND DIFFICULT TO HANDLE AND THE RIDE IS VERY ROUGH.

NHTSA complaint #10542081 — an unverified report by a vehicle owner.

at 97,500 miles Sacramento, CA

VEHICLE SPEED CONTROL

AN INCIDENT WITH THE VEHICLE OCCURRED SOMETIME AROUND CHRISTMAS 2011. THE MOTOR SURGED WHILE I WAS FULLY STOPPED AT A STREET LIGHT. THE MOTOR WAS RUNNING, THE CAR WAS IN DRIVE GEAR, AND MY FOOT WAS ON THE BRAKE. I WAS ABLE TO QUICKLY BRING THE CAR UNDER CONTROL. A SECOND EVENT OCCURRED IN 2012, MAY 15TH, AT 11:00 P.M. WHILE I WAS FULLY STOPPED AT A DRIVE THROUGH WINDOW. AGAIN THE MOTOR SURGED, THIS TIME WITH A LOUD SCREECHING SOUND. I APPLIED MAXIMUM BRAKE PRESSURE BUT THE CAR CONTINUED TO SURGE FORWARD, APPROXIMATELY SIX FEET. I SUSTAINED FULL FORCE PRESSURE TO THE BRAKE, THREW THE CAR INTO NEUTRAL GEAR, AND TURNED OFF THE IGNITION IN ORDER TO STOP THE CAR. I IMMEDIATELY DROVE IT HOME WHERE IT HAS REMAINED PARKED---EXCEPT FOR TWO EXCURSIONS TO THE SACRAMENTO JAGUAR DEALERSHIP SERVICE DEPARTMENT.

NHTSA complaint #10504702 — an unverified report by a vehicle owner.

at 97,500 miles Sacramento, CA

ENGINE

AN INCIDENT WITH THE VEHICLE OCCURRED SOMETIME AROUND CHRISTMAS 2011. THE MOTOR SURGED WHILE I WAS FULLY STOPPED AT A STREET LIGHT. THE MOTOR WAS RUNNING, THE CAR WAS IN DRIVE GEAR, AND MY FOOT WAS ON THE BRAKE. I WAS ABLE TO QUICKLY BRING THE CAR UNDER CONTROL. A SECOND EVENT OCCURRED IN 2012, MAY 15TH, AT 11:00 P.M. WHILE I WAS FULLY STOPPED AT A DRIVE THROUGH WINDOW. AGAIN THE MOTOR SURGED, THIS TIME WITH A LOUD SCREECHING SOUND. I APPLIED MAXIMUM BRAKE PRESSURE BUT THE CAR CONTINUED TO SURGE FORWARD, APPROXIMATELY SIX FEET. I SUSTAINED FULL FORCE PRESSURE TO THE BRAKE, THREW THE CAR INTO NEUTRAL GEAR, AND TURNED OFF THE IGNITION IN ORDER TO STOP THE CAR. I IMMEDIATELY DROVE IT HOME WHERE IT HAS REMAINED PARKED---EXCEPT FOR TWO EXCURSIONS TO THE SACRAMENTO JAGUAR DEALERSHIP SERVICE DEPARTMENT.

NHTSA complaint #10504702 — an unverified report by a vehicle owner.

Falls Church, VA

SUSPENSION

VEHICLE LIGHT COMES ON INDICATING "LOW SUSPENSION". THE SITS NEARLY GROUND LEVEL, RIDES HORRIBLY. TOOK VEHICLE IN FOR REPAIR. SPENT OVER $4,500.00 (6 DAYS WITHOUT MY CAR) FOR PARTS AND LABOR FOR REPAIRS AND THE LIGHT IS ON AGAIN. I AM AT LOSS AND FRUSTRATED TO NO END!!!!!!

NHTSA complaint #10498528 — an unverified report by a vehicle owner.