FaultScore

Jaguar XJ8 acceleration problems

27 of the 235 complaints filed about the Jaguar XJ8 are about the throttle and cruise control — 11% of everything owners reported. The worst model year for it is 1998.

27

Complaints

11%

Share of all complaints

3

Crashes

0

Fires

Acceleration & Cruise Control complaints by model year

1998 XJ8 13 48.1%

Median failure at 55,861 miles

2003 XJ8 1 3.7%
2004 XJ8 12 44.4%

Median failure at 29,450 miles

2005 XJ8 1 3.7%

Median failure at 53,000 miles

What owners said

2004 Jaguar XJ8 at 77,560 miles Vicksburg, MS Crash

VEHICLE SPEED CONTROL

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES.

NHTSA complaint #10678607 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 at 97,500 miles Sacramento, CA

VEHICLE SPEED CONTROL

AN INCIDENT WITH THE VEHICLE OCCURRED SOMETIME AROUND CHRISTMAS 2011. THE MOTOR SURGED WHILE I WAS FULLY STOPPED AT A STREET LIGHT. THE MOTOR WAS RUNNING, THE CAR WAS IN DRIVE GEAR, AND MY FOOT WAS ON THE BRAKE. I WAS ABLE TO QUICKLY BRING THE CAR UNDER CONTROL. A SECOND EVENT OCCURRED IN 2012, MAY 15TH, AT 11:00 P.M. WHILE I WAS FULLY STOPPED AT A DRIVE THROUGH WINDOW. AGAIN THE MOTOR SURGED, THIS TIME WITH A LOUD SCREECHING SOUND. I APPLIED MAXIMUM BRAKE PRESSURE BUT THE CAR CONTINUED TO SURGE FORWARD, APPROXIMATELY SIX FEET. I SUSTAINED FULL FORCE PRESSURE TO THE BRAKE, THREW THE CAR INTO NEUTRAL GEAR, AND TURNED OFF THE IGNITION IN ORDER TO STOP THE CAR. I IMMEDIATELY DROVE IT HOME WHERE IT HAS REMAINED PARKED---EXCEPT FOR TWO EXCURSIONS TO THE SACRAMENTO JAGUAR DEALERSHIP SERVICE DEPARTMENT.

NHTSA complaint #10504702 — an unverified report by a vehicle owner.

2005 Jaguar XJ8 at 53,000 miles Torrance, CA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2005 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE THROTTLE GASKET WOULD HAVE TO BE REPLACED. APPROXIMATELY TWO YEARS AFTER THE REPAIR, THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED IN 2009 THE THROTTLE BODY WAS REPLACED; HOWEVER, THE DEALER INVOICE LISTS PARK BRAKE FAULT. THE PARK BRAKE WAS NOT REPAIRED. IN JULY 2012, THE VEHICLE WAS TOWED TO THE NEAREST MECHANIC WHO FOUND THE INERTIA SWITCH HAD ENGAGED WITHOUT THE VEHICLE HAVING BEEN IN AN ACCIDENT. THE DEALER THEN REPLACED THE FUEL PUMP BUT, DID NOT REPAIR THE INERTIA SWITCH. UPDATED 09/12/2012

NHTSA complaint #10465391 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 at 115,000 miles Freeport, FL

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL ACCELERATION THREE TIMES WHEN APPLYING THE BRAKES. IN ORDER TO STOP THE ACCELERATION, THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE AND WAS NO LONGER BEING DRIVEN. THE FAILURE AND CURRENT MILEAGE WAS 115,000. UPDATED 11/16/11

NHTSA complaint #10395578 — an unverified report by a vehicle owner.

1998 Jaguar XJ8 at 62,000 miles Atlanta, GA

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE TRAVELING 70 MPH THE CONTACT RELEASED HIS FOOT OFF OF THE ACCELERATOR PEDAL AND NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED AND 2 YEARS PRIOR THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS 62000 AND THE CURRENT MILEAGE WAS 68000.

NHTSA complaint #10354147 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 at 73,000 miles North Kingstown, RI

VEHICLE SPEED CONTROL

WHILE DRIVING ON 95 SOUTH IN RI AT APPROX. 60MPH, MY 2004 JAGUAR XJ8 SUDDENLY LOST ALL POWER, INCLUDING ENGINE, STEERING AND BRAKING ABILITIES. IT NEARLY RESULTED IN A MULTI CAR FATAL ACCIDENT FROM BEING HIT FROM BEHIND. THE DEALER STATED, AFTER A SYSTEMS CHECK, THAT AN ACCELERATOR PEDAL SENSOR HAD FAILED RESULTING IN A $500.00 REPLACEMENT COST. THIS IS A VERY DANGEROUS DEFECT THAT SHOULD HAVE BEEN PART OF A SAFETY RECALL.

NHTSA complaint #10342500 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 Barrington, IL

VEHICLE SPEED CONTROL

2004 JAGUAR XJ8 . CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE APPROACHING A FOUR-WAY STOP, HE BEGAN TO SLOW DOWN. HE WAS DRIVING SLOWLY, WHEN HE REMOVED HIS RIGHT FOOT FROM THE ACCELERATOR AND BEGAN TO PRESS DOWN ON THE BRAKE PEDAL. INSTEAD OF THE VEHICLE GRADUALLY SLOWING DOWN, THE ENGINE RACED TO AN EXTREMELY HIGH RPM. HE PRESSED FURTHER ON THE BRAKE, BUT THE VEHICLE LUNGED FORWARD ABOUT 30 FEET BEFORE STOPPING JUST SHORT OF A TRUCK CROSSING IN THE INTERSECTION. THE SAME SITUATION HAPPENED AGAIN IN A PARKING LOT WHICH CAUSED THE CONSUMER T RUN UP ON A CONCRETE STOP ALMOST STRIKING A PEDESTRIAN. WHEN THE CONSUMER ARRIVED HOME LATER IN THE EVENING, THERE WAS A RECALL NOTICE IN THE MAIL AND HE IMMEDIATELY TOOK THE VEHICLE TO THE DEALER. THE DEALER CHECKED FOR THE RECALL AND THE PROBLEM, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THE SAME INCIDENT HAPPENED AGAIN WHERE THE CONSUMER ALMOST HIT A VEHICLE APPROACHING FROM HIS LEFT. A NOTIFICATION LIGHT ILLUMINATED WHICH READ DSC NOT AVAILABLE. IN EACH INSTANCE, THE CONSUMER WAS TRAVELING NO MORE THAN 5 TO 10 MPH. 8JB

NHTSA complaint #10331739 — an unverified report by a vehicle owner.

1998 Jaguar XJ8 Charlottesville, VA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT RECEIVED A MANUFACTURER NOTIFICATION REGARDING SERVICE ACTION NUMBER S514 (CLOSED THROTTLE OPERATION). THE MANUFACTURER PROVIDED A NO CHARGE REMEDY UNDER THE CUSTOMER SATISFACTION PROGRAM. THE LETTER WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE AUTHORIZED DEALER WAS NOTIFIED IN JANUARY 2010 FOR THE SERVICE REPAIR. HOWEVER, THE SERVICE ACTION NUMBER S514 EXPIRATION DATE WAS DECEMBER 30, 2009. THE CONTACT WAS DISPLEASED TO KNOW THE EXPIRATION DATE WAS NOT DISCLOSED ON THE NOTIFICATION LETTER. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10320968 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 at 27,617 miles Knoxville, TN

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

JAGUAR 2004 FAILURE OF ACCELERATOR SENSOR WHILE DRIVING ON I-40/I75 IN KNOXVILLE, TN RESULTING IN A INSTANT SHUTDOWN OF ENGINE THAT COULD HAVE RESULTED IN A FATAL OR NEAR FATAL ACCIDENT BY BEING "RUN OVER" BY TRAFFIC FROM THE REAR. RESULTED IN A 900 DOLLAR REPAIR AS SENSOR WAS A PART OF THROTTLE BODY THAT ACCORDING TO DEALER HAD TO BE REPLACED. I AM QUESTIONING THAT JAGUAR CAN HAVE A CAR ON THE ROAD THAT DOES NOT HAVE A BACKUP FOR THIS TYPE OF FAILURE.

NHTSA complaint #10242341 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 at 29,450 miles Prior Lake, MN

VEHICLE SPEED CONTROL

I WAS BRAKING INTO A PARKING SPOT AT THE BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT TO STOP FROM LITERALLY RAMMING MY VEHICLE INTO THE SIDE OF THE BANK. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. IF THERE HAPPENED TO BE SOMEONE WALKING ON THE SIDEWALK IN FRONT OF ME, I WOULD HAVE HIT THEM. I WOULDN'T HAVE BEEN ABLE TO AVOID IT. AS IT WAS, THE ONLY WAY I COULD STOP THE CAR FROM DRIVING FORWARD WAS TO SHIFT THE CAR INTO PARK AND THEN TURN IT OFF. AFTER WAITING A WHILE, I RESTARTED THE CAR AND CAUTIOUSLY DROVE HOME WITHOUT FURTHER INCIDENT. THIS PROBLEM WITH SUDDEN ACCELERATION IS SO SERIOUS. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED....PLEASE LOOK INTO IT!

NHTSA complaint #10215695 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 at 29,000 miles Prior Lake, MN

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

I WAS BRAKING INTO A PARKING SPOT AT THE LOCAL BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT AS IF MY LIFE DEPENDED ON IT. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. I COULD HARDLY KEEP FROM DRIVING INTO THE SIDE OF THE BANK. IF THERE HAPPENED TO BE SOMEONE WALKING ON THE SIDEWALK IN FRONT OF ME, I WOULD HAVE HIT THEM. I WOULDN'T HAVE BEEN ABLE TO AVOID IT. AS IT WAS, THE ONLY WAY I COULD STOP THE CAR FROM DRIVING FORWARD WAS TO SHIFT THE CAR INTO PARK AND THEN TURN IT OFF. AFTER WAITING A WHILE, I RESTARTED THE CAR CAUTIOUSLY, AND DROVE IT HOME WITHOUT INCIDENT.

NHTSA complaint #10215686 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 Delray Beach, FL

VEHICLE SPEED CONTROL

WHILE STOPPED AT A RED LIGHT, FOOT ON BRAKE, SHIFT IN DRIVE, VEHICLE WENT INTO VERY HIGH RATE OF ACCELERATION AND LUNGED UNCONTROLLABLY FORWARD. LUCKILY THERE WAS NO VEHICLE IN FRONT OF ME AS I WOULD HAVE CRASHED INTO IT. I NOTIFIED THE DEALER AND HE REFERRED ME TO A LOCAL DEALER. THE VEHICLE WAS INSPECTED AND I WAS ASSURED THAT THEY FOUND NOTHING WRONG. THIS WAS A VERY SCARY SITUATION AND THE MANUFACTURER SHOULD SERIOUSLY LOOK INTO THE MATTER.

NHTSA complaint #10215247 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 Pasadena, CA

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

THE FIRST INCIDENT WAS AT A PARKING LOT BOOTH. I HAD MY FOOT ON THE BREAK AND THE ENGINE RAISED FOR ABOUT TEN SECONDS LIKE IF SOMEONE WAS PRESSING THE GAS. IT SOUNDED LIKE THE ENGINE WAS GOING TO BLOW UP. I HAD TO PRESS THE BREAK PEDAL HARD TO KEEP IT FROM MOVING AND HITTING THE GATE. THE SECOND INCIDENT WAS APPROXIMATELY 2 WEEKS LATER AT AN INTERSECTION. I WAS STOPPED AT A LIGHT WITH MY FOOT ON THE BREAK WHEN THE ENGINE STARTED RAISING AGAIN LIKE IF SOMEONE WAS PRESSING ON THE GAS. I LOOKED DOWN TO SEE IF THE RUG WAS ON THE WAY. THERE WAS NOTHING PRESSING ON THE GAS PEDAL. THIS TIME IT DID NOT STOP BY ITSELF; I HAD TO SHIFT GEARS BECAUSE IT WAS HARD TO HOLD THE BREAK. I PUT IT ON PARK AND TURNED OFF THE CAR. I WAS ABLE TO START THE CAR BACK ON BUT IT WOULD NOT SHIFT GEARS. IT WAS TOWED TO THE DEALERSHIP. RUSNAK-PASADENA KEPT IT FOR 2 WEEKS. THEY REPLACED THE TRANSMISSION AND DETERMINED THAT THERE WAS NOTHING WRONG WITH THE CAR. THEY SUGGESTED I HAD MY FOOT ON BOTH PEDALS AND WANTED TO GIVE ME INSTRUCTIONS ON HOW TO USE ONE PEDAL AT A TIME. I DROVE THE CAR THREE MORE TIMES (LOCAL DRIVING ONLY). THE LAST TIME WAS YESTERDAY AFTERNOON. I WAS GETTING OUT OF A PARKING LOT, BEHIND TWO CARS, ALL OF A SUDDEN THE ENGINE STARTED TO RAISE AGAIN. I PLACED IT IN PARK AND THE ENGINE STOPPED RAISING. I DROVE THE CAR HOME AND STARTED LOOKING AT ANY OTHER SUCH REPORTS FOR THIS CAR. I FOUND TWO INCIDENTS IN YOUR FILES. ONE WAS REPORTED ON 01/26/05 (REFERENCE #1018965), THE OTHER WAS REPORTED ON 09/20/06 (REFERENCE #10168741).

NHTSA complaint #10186599 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 at 14,000 miles Ridge, NY

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

DT*: THE CONTACT STATED THE ACCELERATOR AND BRAKE PEDALS WERE TOO CLOSE TOGETHER CAUSING ACCIDENTAL AND SIMULTANEOUS DEPRESSION OF BOTH PEDALS. THE DEALER WAS NOTIFIED. UPDATED 10/17/2006 - THE DRIVER SIDE SEAT BELT BUCKLE FAILED TO ENGAGE. A NEW BUCKLE WAS ORDERED. THE CONSUMER COULD NOT REMOVE THE LUG NUTS FROM THE WHEEL.

NHTSA complaint #10168741 — an unverified report by a vehicle owner.

1998 Jaguar XJ8 at 67,700 miles Denver, CO

VEHICLE SPEED CONTROL

OVER THE PAST SIX (6) MONTHS, THE VEHICLE HAS STALLED ON THE HIGHWAY APPROXIMATELY 4 TIMES. HAD TO DRIFT ONTO THE SHOULDER, PUT VEHICLE IN PARK TO START CAR AGAIN. THAT IS A VERY DANGEROUS SITUATION TO BE ON AN INTERSTATE TRAVELING AT A SPEED OF 50 AND ABOVE HAVING TO DRIFT ACROSS LANES WITH ABSOLUTELY NO POWER. AS OF THIS PAST WEEKEND, I STARTED THE CAR, THE AIRBAG LIGHT WOULD NOT GO OFF. THE NEXT DAY, THE CAR WAS MAKING A HORRIBLE NOISE AND ONCE AGAIN THE AIRBAG LIGHT WAS ON. THE NOISE SOUNDED AS IF SOMETHING WAS LOOSE UNDERNEATH THE HOOD. THE CAR SOUNDED SO HORRIBLE, I HAD IT TOWED VERSUS DRIVING IT TO THE SHOP. I GOT THE BAD NEWS THAT THE ENGINE HAS NO COMPRESSION AND NEEDS TO BE REPLACED. THE MECHANIC HAS NO IDEA WHAT WENT CAUSED THIS. I WILL HAVE TO GET ANOTHER ENGINE OR LET THE MECHANIC BREAK THE CURRENT ENGINE DOWN TO SEE WHAT PARTS CAN BE RE-USED. I READ ON ANOTHER WEBSITE THAT A FEW PEOPLE HAD TO HAVE ENGINES REPLACED ON THE 1998 JAGUARS FOR NO APPARENT CAUSE. THIS IS RIDICULOUS AND NO FAULT OF MINE. I HAVE KEPT UP THE MAINTENANCE. I FOUND THIS LINK WHICH SUGGESTS POSSIBLE ENGINE FAILURE CAUSES HTTP://WWW.JAGSERVICE.NET/JAGUAR_V8_SECONDARY_TENSIONERS.HTM.

NHTSA complaint #10136512 — an unverified report by a vehicle owner.

1998 Jaguar XJ8 Plymouth, MI

VEHICLE SPEED CONTROL

DT: CONTACT STATES WHILE DRIVING HER VEHICLE ON THE EXPRESS WAY APPROXIMATELY 75 MPH VEHICLE COMPLETELY SHUT DOWN. THERE HAS BEEN A RECALL ISSUED ON THE THROTTLE BODY. THIS WAS REPLACED. THE CONTACT WAS STILL HAVING PROBLEMS, THE THROTTLE BODY HAS BEEN REPLACED 4 TIMES. THE SERVICE DEALER STATED THERE WA SLOW CYLINDER COMPRESSION, AND THAT THE ENGINE NEEDED TO BE REPLACED. ANOTHER MECHANIC STATED THAT THE THROTTLE BODY WAS STILL THE PROBLEM.

NHTSA complaint #10125863 — an unverified report by a vehicle owner.

1998 Jaguar XJ8 at 80,000 miles Newton, MA

VEHICLE SPEED CONTROL

RECALL REMEDY FAILED. AFTER THE RECALL FOR THE THROTTLE WAS PERFORMED THE RECALL DEFECT HAPPENED AGAIN. *AK RECALL CAMPAIGN# 98V022000. JAGUAR STATED THAT THE THEY WERE NOT RESPONSIBLE FOR ANY FURTHER CORRECTIVE ACTION. THE VEHICLE CONTINUED TO STALL. (MORE FREQUENTLY) IN OTHER ATTEMPTS TO REMEDY THE STALLING PROBLEM, THE DEALER WOULD REPROGRAM THE ECM (ELECTRONIC CONTROL MODULE) AND SUGGESTED THAT THE VEHICLE WAS FINE. THE SOFTWARE FIX RECOMMENDED BY JAGUAR HAD NOT CORRECTED THE PROBLEM. THE CONSUMER ALSO STATED THAT A CHIRPING NOISE WOULD OCCUR UPON DECELERATION. THE FRONT BRAKE SHROUD WAS ADJUSTED. JAGUAR INVESTIGATED AND CHANGED AN IDLER PULLEY AND THE SERPENTINE BELT BUT THE CHIRPING NOISE WAS STILL PRESENT. THE PROBLEM WAS DIAGNOSED AS A BAD DIFFERENTIAL AT 80K MILES. *SC

NHTSA complaint #10119350 — an unverified report by a vehicle owner.

2004 Jaguar XJ8 at 4,141 miles Arlington, VA Crash

VEHICLE SPEED CONTROL

WHILE PARKING THE VEHICLE IT ACCELERATED. CONSUMER TURNED THE VEHICLE OFF TO STOP. AT THE SECOND OCCURRENCE CONSUMER WAS AT A COMPLETE STOP WHEN THE VEHICLE ACCELERATED CAUSING IT TO STRIKE THE VEHICLE IN FRONT. DEALER WAS UNABLE TO FIND ANY DEFECTS. *AK

NHTSA complaint #10108966 — an unverified report by a vehicle owner.

1998 Jaguar XJ8 at 49,000 miles Houston, TX

VEHICLE SPEED CONTROL

WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED THREE TIMES. *AK IT WAS DETERMINED THAT THE STALLING WAS CAUSED BY THE THROTTLE CABLE HOUSING.

NHTSA complaint #10080212 — an unverified report by a vehicle owner.

1998 Jaguar XJ8 at 49,723 miles Venice, CA

VEHICLE SPEED CONTROL

VEHICLE STALLED AND COASTED TO A STOP WHILE DRIVING AT 65 MPH. PUSHING THE ACCELERATOR DURING THIS TIME WAS TOTALLY INEFFECTIVE.

NHTSA complaint #10074167 — an unverified report by a vehicle owner.

Other Jaguar XJ8 problems