FaultScore

FaultScore report

1997 Jayco Designer problems

Owners have filed 14 complaints about the 1997 Jayco Designer with NHTSA between 1998 and 2010. The largest single group is the tires.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

14

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

How 1997 compares with every other Jayco Designer

Click any bar to open that year's report.

95 96 97 98 99 00 02 04 08 09 10
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 Jayco Designer

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Tires 5 35.7%

Median failure at 16,766 miles

Electrical System 3 21.4%

Median failure at 35,700 miles

Equipment & Accessories 2 14.3%
Body & Structure 2 14.3%

Median failure at 40,000 miles

Brakes 1 7.1%
Engine & Cooling 1 7.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 1998 peak 4 Aug 2010

NHTSA investigations into the 1997 Jayco Designer

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE01019 Opened 18 Jun 2001 Closed 15 Aug 2001 STRUCTURE

UNDERCARRIAGE PAN/COVER DETACHMENT

A

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 40,000 miles Hernando, MS

STRUCTURE:FRAME AND MEMBERS

THE 6" CHANNEL WELDED ACROSS THE FRONT OF THE FIFTH WHEEL PIN BOX BROKE IN HALF CAUSING THE TRAILER TO DROP.THIS IS THE POINT OF ATTACHMENT OF THE FIFTH WHEEL TO THE TOW VEHICLE. THE CHANNEL SUPPORTS THE FRONT PART OF THE KING PIN BOX. ON REMOVAL OF THE SHEET METAL UNDER THE GOOSENECK PART OF THE TRAILER IT EXPOSED THE CHANNEL BROKE INTO ON THE RIGHT SIDE OF THE PIN BOX, THE METAL ON THE LEFT SIDE RIPPED OPEN, THE BACK OF THE PIN BOX ATTACHMENT BROKE LOOSE AND METAL RIPPED OUT. ONE WELD WAS BROKEN. I HAVE BEEN INTOUCH WITH JAYCO BUT THEY SAY IT IS NOT THEIR PROBLEM. THEY SAY THAT THIS UNIT IS 13 YEARS OLD AND I WILL HAVE TO REPAIR. THE PROBLEM IS THAT THE METAL USED FOR THIS MAJOR STRESS POINT IS TO THIN AND INFERIOR. THE CONTINUED FLEXING OF THESE COMPONENTS CAUSE THEM TO BREAK AFTER TIME AND THE RESULT CAN CAUSE SERIOUS INJURIES TO THE OCCUPANTS OF THE TOW VEHICLE AS WELL AS OTHER UNSUSPECTING MOTORIST. REPAIR OF THIS WILL ONLY MOVE THE FLEX POINT TO THE SIDE OF THE WELD AND AGAIN AFTER CONTINUOUS FLEXING BREAK AGAIN. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE HANDLED ASAP. THERE IS NO WAY OF KNOWING HOW MANY UNITS ARE TRAVELING OUR HIGHWAYS THAT ARE ONLY SECONDS AWAY FROM TRAGEDY. I HAVE PICTURES TO SHOW IF SO NEEDED.

NHTSA complaint #10346837 — an unverified report by a vehicle owner.

Cambridge, VT

STRUCTURE

TL*THE CONTACT OWNS A 1997 JAYCO DESIGNER. THE CONTACT RECEIVED RECALL NOTICE # 01V251000 (STRUCTURE). FOR MORE THAN A YEAR, THE CONTACT HAD BEEN TO THREE DEALERS AND THE VEHICLE STILL HAD NOT BEEN REPAIRED. THE DEALER FINALLY RECEIVED THE PART, BUT WAS UNABLE TO REPAIR THE VEHICLE AT THAT TIME. NO OTHER VEHICLE INFORMATION IS AVAILABLE.

NHTSA complaint #10194896 — an unverified report by a vehicle owner.

Shelby Township, MI

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

DT*: THE CONTACT STATED THERE IS A RECALL, NHTSA CAMPAIGN NUMBER 98V122001 REGARDING THE FUSES AND CIRCUIT BREAKERS. THE VEHICLE IS NOT HAVING THE PROBLEMS ASSOCIATED WITH THIS RECALL. THE MANUFACTURER WAS ALERTED HOWEVER, THEY WERE UNABLE TO DETERMINE IF THE VEHICLE WAS INCLUDED IN THE RECALL. UPDATED 5/3/2006 - THE PROBLEM HAS BEEN RESOLVED.

NHTSA complaint #10154808 — an unverified report by a vehicle owner.

at 35,700 miles Lake Havasu City, AZ

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

RETURNED TO MOTORHOME FROM DINNER WITH A/C ON AND FOUND A COACH FULL OF SMOKE. DISCONNECTED ALL POWER, TRAVELED 2 DAYS WITHOUT AIR IN OVER 100' TEMPS. BROUGHT COACH IN FOR REPAIR AND FOUND ONLINE WITH GOODSAMS CLUB, 2 RECALLS FOR THIS UNIT. NHTSA-- 98V122001. OUR VIN # IS [XXX]. NOTIFIED JAYCO (29FT. JAYCO, CLASS C DESIGNER SERIES MOTORHOME) AND THEY SAID OUR UNIT DID NOT FALL INTO THAT RECALL. THE DESCRIPTION OF THE RECALL IS EXACTLY WHAT HAPPENED. THE WHOLE COACH COULD HAVE CAUGHT ON FIRE. ALSO, THERE IS ANOTHER RECALL--NHTSA CAMP. ID-97V062000. PLEASE CHECK INTO THIS ONE ALSO. *JB UPDATED 07/19/2012

NHTSA complaint #10132663 — an unverified report by a vehicle owner.

at 16,766 miles Roseburg, OR

TIRES:TREAD/BELT

ON SEPT.16,2002, I HAD A LEFT FRONT TIRE, FIRESTONE STEELTEX 225/75/16, TREAD SEPARATE FROM THE STEEL BELT. JULY 27TH THIS YEAR, TWO BACK DUALS, LEFT SIDE, SEPERATED. THEN ON AUG. 16TH, 124 MILES MORE, TWO MORE TIRES SEPERATED. FOR AS TOTAL OF 5 TIRES WITH LESS THAN 19,000 MILES. THESE TIRES WERE ON MY RV. WHEN I BOUGHT IT NEW.

NHTSA complaint #10033294 — an unverified report by a vehicle owner.

Lake Charles, LA

TRAILER HITCHES

CONSUMER STATES AFTER SOME MOUNTAIN DRIVING THE FRAME TO THE TRAILER THAT THE HITCH IS ATTACHED TO CRACKED AND COLLASPED.

NHTSA complaint #8020350 — an unverified report by a vehicle owner.

Renton, WA

TIRES:TREAD/BELT

WHILE DRIVING, 2 TIRES, LEFT FRONT AND RIGHT REAR, HAVE EXPERIENCED TREAD SEPARATION, ONE IN MARCH AND THE OTHER IN APRIL OF 2001, BOTH CAUSED DAMAGE TO THE VEHICLE, GOODYEAR WRANGLER HT, LT215/85R16 E.

NHTSA complaint #563766 — an unverified report by a vehicle owner.

Livingston, TX

TIRES:TREAD/BELT

THE GOODYEAR TIRES BLEW OUT TWICE DUE TO TREAD SEPARATION. TIRE SIZE LT215/85R16.

NHTSA complaint #565730 — an unverified report by a vehicle owner.

Livingston, TX

ELECTRICAL SYSTEM

THE POTENTIOMETER UNDER THE KITCHEN SINK BECAME EXTREMELY HOT AND MELTED COMPLETELY.

NHTSA complaint #565730 — an unverified report by a vehicle owner.

Livingston, TX

EQUIPMENT

FRONT REAR THREE COVERS UNDERNEATH THE VEHICLE CAME OFF WHILE TRAVELING AND TWO SLIDE OUT MOTORS BURNT UP.

NHTSA complaint #565730 — an unverified report by a vehicle owner.

Renton, WA

TIRES:TREAD/BELT

WHILE DRIVING, 2 TIRES, LEFT FRONT AND RIGHT REAR, HAVE EXPERIENCED TREAD SEPARATION, ONE IN MARCH AND THE OTHER IN APRIL OF 2001, BOTH CAUSED DAMAGE TO THE VEHICLE, GOODYEAR WRANGLER HT, LT215/85R16 E.

NHTSA complaint #563766 — an unverified report by a vehicle owner.

ELK Ridge, MD

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

ON OR ABOUT NOVEMBER 9, 1999 THE HYDRAULIC SURGE BRAKE SYSTEM FAILED DURING AN EMERGENCY STOP. ON OCTOBER 22, 2000 THE SAME WHEEL CYLINDER FAILED WHILE CRUISING AT 60MPH. DEALER ORIG. SAID OTHERS IN SERIES HAD SAME PROBLEM IN 1999.

NHTSA complaint #735285 — an unverified report by a vehicle owner.

Franklin, WI

TIRES:TREAD/BELT

THE GOODYEAR WRANGLER HT TIRE SIZE LT P215/85R16 EXPERIENCED TWO TIRE TREAD SEPARATIONS WHILE DRIVING CAUSING DAMAGE TO THE RECREATIONAL TRAILER. *MJS

NHTSA complaint #554028 — an unverified report by a vehicle owner.

Hamilton, OH

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

CARBON MONOXIDE DETECTOR IS PICKING UP AN EXCESSIVE AMOUNT OF CARBON MONOXIDE IN MOTOR HOME. THE DEALER HAS BEEN NOTIFIED.

NHTSA complaint #826243 — an unverified report by a vehicle owner.