FaultScore

2015 Jeep Cherokee headlight problems

37 of the 2,662 complaints about the 2015 Jeep Cherokee are about the lighting — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 30,960 miles.

A

37

Complaints

0

Crashes

2

Fires

0

Injuries

Exactly what failed

Exterior Lighting 35 94.6%
Headlights 2 5.4%

Lights across every Jeep Cherokee year

1996 11 6.3%
1998 14 8.0%
1999 16 9.1%
2001 11 6.3%
2014 48 27.4%
2015 37 21.1%
2016 20 11.4%
2019 18 10.3%

What owners said

Filed with NHTSA, in their own words.

Monterey Park, CA

EXTERIOR LIGHTING

Unknown

NHTSA complaint #11706274 — an unverified report by a vehicle owner.

Red Bank, NJ

EXTERIOR LIGHTING

When it rains water leaks into my cargo area filling up my spare tire well. it also soakes the insulation in the sides of vehicle. It has cause a short in the rear ligts on vehicle which I am not sure but could cause a fire or electrical failure. Has there been any recalls for such . Last occured on or about

NHTSA complaint #11548880 — an unverified report by a vehicle owner.

Louisville, MS Fire

EXTERIOR LIGHTING

Vehicle was parked at 10pm. Vehicle ignition was off. Vehicle was locked. Nothing left on. No one returned to the car for annything. Approximately 3 and half hours later, electrical fire started inside the drivers side rear quarter panel under the taillight (on the body, not the taillight on the lift gate) . By the time the car alarm was heard, the fire was spreading from the panel into the rest rear of the vehicle. Fire department arrived and extinguished the fire.

NHTSA complaint #11514665 — an unverified report by a vehicle owner.

Hauser, ID

EXTERIOR LIGHTING

factory headlights are terrible. almost impossible to drive at night and really bad when its raining. talked with local dealer and they said there is no problem. start/stop does not work also.

NHTSA complaint #11437060 — an unverified report by a vehicle owner.

Hicksville, NY

EXTERIOR LIGHTING

Car transmission jumps when its starts moving at the beginning makes it feel like someone rear ended the car. This happens Every time. it does not feel safe.

NHTSA complaint #11427290 — an unverified report by a vehicle owner.

Rochester, MI

EXTERIOR LIGHTING

Headlights do not point far enough down the road, making it difficult to see while driving at night especially on country roads or when raining.

NHTSA complaint #11422160 — an unverified report by a vehicle owner.

at 89,000 miles SAN Jose, CA

EXTERIOR LIGHTING

I BOUGHT MY 2015 JEEP CHEROKEE ABOUT A YEAR AGO AND LESS THAN A MONTH LATER I WAS ALREADY NOTICING THAT THE HEADLIGHTS WOULD DIM AS SOON AS I WOULD USE MY TURN SIGNAL. THIS CONTINUED FOR ABOUT A MONTH UNTIL I NOTICED THAT THE HEADLIGHTS WERE NOTICEABLY DIM ON BOTH SIDES. I NEEDED TO GET OUT OF MY CAR SEVERAL TIMES TO MAKE SURE THE HEADLIGHTS WERE EVEN ON. WHENEVER I AM DRIVING IN A LOW LIGHT AREA AT NIGHT IT IS INCREDIBLY DANGEROUS. SOMETHING NEEDS TO BE DONE ABOUT THIS BECAUSE THIS IS CLEARLY A DEFECT.

NHTSA complaint #11400073 — an unverified report by a vehicle owner.

Proctorville, OH

EXTERIOR LIGHTING

HEADLIGHTS ARE TOO DIM, EVEN WHEN USING HIGH BEAMS. THIS WAS A TERRIBLE DESIGN FLAW THAT HAS BEEN CHANGED IN RECENT JEEP MODELS, BUT NOTHING HAS BEEN OFFERED TO CONVERT PREVIOUS OWNER'S CARS. JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THIS AS IT'S A DEFINITE SAFETY HAZARD WHEN DRIVING AT NIGHT.

NHTSA complaint #11372605 — an unverified report by a vehicle owner.

at 114,000 miles Pensacola, FL

EXTERIOR LIGHTING

I HAVE HAD TO REPLACE MY DRIVER SIDE LIGHT BULB 3 TIMES IN THE PAST 6 MONTHS . I KEEP SPENDING 60-80$ FOR THESE REPLACEMENTS JUST FOR IT TO GO OUT IN LESS THAN 3 MONTHS. MY PASSAGES SIDE HAS NEVER GONE OUT , ONLY THE DRIVER SIDE . THE BULB ISN'T BURNT OUT , YET IT WON'T TURN ON . IT DID THIS WHILE I WAS DRIVING IN THE CITY AT A STOP SIGN WAITING TO TURN OUT OF MY NEIGHBORHOOD. LUCKILY MY FOG LIGHTS, WHICH HAVE NEVER WENT OUT ON ME, HELP ME SEE THE ROADS AT NIGHT . I JUST CAN'T RISK DRIVING AND GETTING A TICKET FOR THE HEADLIGHT OUT BUT I ALSO CAN'T AFFORD TO KEEP REPLACING THE ONE BULB THAT CONSTANTLY GOES OUT . THERE ISN'T ANY CONDENSATION IN THERE EITHER SO I'M NOT SURE WHY IT KEEPS GOING OUT .

NHTSA complaint #11318760 — an unverified report by a vehicle owner.

Beaverton, OR

EXTERIOR LIGHTING

I'VE HAD TO REPLACE MY LOW BEAMS 10+ TIMES THIS YEAR. THEY KEEP SHORTING OUR. ALSO HAVE TO HAVE MY ENGINE THERMOSTAT REPLACED EVEN THOUGH IT'S WORKING FINE. IT'S ELECTRICAL KEEPS CAUSING MY CHECK ENGINE LIGHT TO COME ON. AND THE FIX IS REPLACING SOMETHING THAT IS FULLY WORKING. AND BECAUSE MY CHECK ENGINE LIGHT IS ON I CAN'T MAKW IT THROUGH DEQ TO GET TAGS FOR MY CAR. THIS IS THE 3RD (SEPARATE) ELECTRICAL PROBLEM I'VE HAD WITH THIS CAR AND I'M DONE. KEEP SHOULD STAND UP FOR THEIR PRODUCT.

NHTSA complaint #11292379 — an unverified report by a vehicle owner.

Milwaukee, WI

EXTERIOR LIGHTING

FIRST THE JEEP COULD NOT MOVE WHEN WE TURN ON THE ENGINE IS ON, WE TOOK IT TO THE DEALER AND THEY FIXED THAT PROBLEM SAYING IT NEEDED A BATTERY. WE LET THEM PUT THE BATTERY IN AND TOOK IT HOME, NEXT WE GET IN THE CAR TO GO SOMEWHERE, TURN ON THE IGNITION, AND A WARNING MESSAGE APPEARED ON THE DASH BOARD SAYING LOW BEAM HEAD LIGHT OUT WE CHECKED THE LIGHTS ON THE JEEP AND THEY DID NOT COME ON, THE HIGH BEAM OR THE LOW BEAM. THIS SOUNDS LIKE AN ELECTRICAL PROBLEM TO ME AND THAT IS WHY I THINK IT SHOULD BE A RECALLED VEHICLES, ALSO, THIS CAR IS LIKE NEW BECAUSE WE HAVE NOT BEEN ABLE TO DRIVE IT MUCH BECAUSE OF THE PROBLEMS WE HAVE HAD FROM IT. WHEN A CAR IS RUNNING AND CANNOT MOVE WE KNOW THAT IS A TRANSMISSION PROBLEM, NOW THIS! PLEASE HELP US NOW!

NHTSA complaint #11268214 — an unverified report by a vehicle owner.

at 25,000 miles Essex, MD

EXTERIOR LIGHTING

AS I AM DRIVING MY CAR STAHL'S AND EVERYTHING SHUTS OFF. THIS TYPICALLY HAPPENS AS I AM MAKING A TURN. THIS TYPICALLY HAPPENS AS I GET CLOSER TO THE DATE OF MY NEXT OIL CHANGE. THE CAR SHUTS OFF COMPLETELY AND I MUST COAST TO A STOP. AFTER WAITING ABOUT A MINUTE I CAN RESTART THE ENGINE. THIS IS A VERY DANGEROUS SITUATION AS I AM TYPICALLY TURNING TO CROSS TRAFFIC.

NHTSA complaint #11252673 — an unverified report by a vehicle owner.

at 53,000 miles Ridgeland, MS

EXTERIOR LIGHTING

TURN THE MY VEHICLE ON AND ALL LIGHTS ON MY GEAR SHIFTER CAME ON AND STAYED ON. A MESSAGE ON MY DASH WAS 'SERVICE SHIFTER'

NHTSA complaint #11195489 — an unverified report by a vehicle owner.

Roseto, PA

EXTERIOR LIGHTING

HEADLIGHTS VERY DIM. CAN'T SEE PEDESTRIANS AND STREET SIGNS IN THE DARK. EXTREMELY DIFFICULT TO SEE WHEN IT IS RAINING AT NIGHT

NHTSA complaint #11180960 — an unverified report by a vehicle owner.

Roseto, PA

EXTERIOR LIGHTING

HEADLIGHTS ARE SO DIM I'M AFRAID TO DRIVE THE CAR AT NIGHT. CAN'T SEE PEDESTRIANS OR STREET SIGNS AT NIGHT. VERY DANGEROUS WHEN IT'S RAINIMG

NHTSA complaint #11180971 — an unverified report by a vehicle owner.

at 42,000 miles Hamburg, PA

EXTERIOR LIGHTING

FRONT HEADBEAMS ON HIGH ARE SO DIM, IT IS A DESIGN FLAW NO ONE EVEN FLASHES ME WHEN ON HIGH BEAM.

NHTSA complaint #11170080 — an unverified report by a vehicle owner.

at 35,000 miles Ridgewood, NY

EXTERIOR LIGHTING

LEAKING IN LIFTGATE CAUSED ALL ELECTRICAL INSTRUMENTS TO FAIL ELECTRONIC EMERGENCY BRAKE POWER SUN ROOF STOP/START MODULE HEAD LIGHTS FOG LIGHTS SPEEDOMETER

NHTSA complaint #11164482 — an unverified report by a vehicle owner.

at 64,396 miles Channelview, TX

EXTERIOR LIGHTING

I PURCHASED A 2015 JEEP CHEROKEE LATITUDE SEPTEMBER 2018 WITH 64,000 MILES ON IT. WHEN DRIVING VEHICLE ON THE STREET, THE VEHICLE WILL JERK REALLY HARD LIKE IT IS CHANGING GEARS. IF I AM PUTTING VEHICLE IN REVERSE AND LEAVING OUT OF MY DRIVE WAY, THE VEHICLE JERKS. WHENEVER I AM DRIVING AT A LOW SPEED (0-45MPH) THE VEHICLE JERKS. WHEN COMING TO A COMPLETE STOP, LIKE A STOP SIGN, RED LIGHT, OR HEAVY TRAFFIC, VEHICLE JERKS ONCE I ACCELERATE. I TOOK MY VEHICLE TO DEALER TO BE SERVICED ON NOVEMBER 3, 2018 REGARDING THIS ISSUE AND I WAS TOLD THEY FOUND NO PROBLEMS BUT THERE WAS AN UPDATE (RRT) COMPLETED ON VEHICLE. I TOOK MY VEHICLE BACK TO DEALERSHIP ON SATURDAY, NOVEMBER 17, 2018 FOR ELECTRICAL COMPONENT SERVICES AND COMPLAINED ABOUT THE SAME ISSUE AND WAS TOLD VEHICLE IS NOT SHOWING ANY PROBLEMS BUT MY THERMOSTAT NEEDED REPLACING DUE TO THERMOSTAT RATIONALITY CODE. I SCHEDULED AN APPOINTMENT FOR A FUTURE DATE TO THE SERVICE. ALSO HAD LOW BEAM HEADLIGHT FIXED WAS TOLD THE BULB DIDN'T NEED REPLACING THAT SOMEHOW IT CAME UNSCREWED. HEADLIGHT WAS WORKING BEFORE I LEFT, LATER ON THAT DAY HEADLIGHT WENT OUT AGAIN. I LIVE IN HOUSTON WHERE THE TEMPS RE NOW IN THE 50S HIGHS 60S AND I HAD MY HEATER ON, ALL OF A SUDDEN I STARTED TO SMELL SMOKE LIKE OIL SMOKE. BUT I DON'T HAVE ANY LIGHTS COMING ON ON MY DASHBOARD. CAN YOU PLEASE TELL WHY IS MY AUTOMATIC VEHICLE DRIVING LIKE IT'S MANUAL AND WITH IT ONLY HAVING 1 PREVIOUS OWNER THAT ALL OF THESE THINGS ARE HAPPENING???

NHTSA complaint #11152373 — an unverified report by a vehicle owner.

at 52,000 miles Houma, LA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROJECT ENOUGH LIGHT TO SEE THE ROAD PROPERLY. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHT COVERS HAD A SMOKEY FILM. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

NHTSA complaint #11149660 — an unverified report by a vehicle owner.

at 26,920 miles Trenton, MO

EXTERIOR LIGHTING

WITHOUT WARNING ALL THE DASH PANEL LIGHTS SHUT OFF. THIS HAS OCCURRED TWICE. BOTH INCIDENTS HAPPENED WHILE DRIVING STRAIGHT ON HIGHWAYS AT DUSK. ( 5:30 PM, MARCH 7, 2018 ON ILLINOIS I-72 AND 8:15 PM, MAY 31, 2018 ON MISSOURI HIGHWAY 6.) THE DASH LIGHTS CAME BACK ON AFTER 15 - 20 MINUTES AND/OR A RESTART OF THE AUTO. IT WAS TERRIFYING TO EXPERIENCE A SUDDEN LOSS OF DASH LIGHTS AT DUSK AND TRAVELLING AT ROAD SPEED. CAUSE IS UNKNOWN TO ME. I PLAN TO CONTACT MY JEEP DEALERSHIP.

NHTSA complaint #11099241 — an unverified report by a vehicle owner.

NEW Tazewell, TN

EXTERIOR LIGHTING:HEADLIGHTS

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO CONCERNS THAT THE EXTERIOR LIGHTS DARKEN 70% OF WINDSHIELD VISIBILITY. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE OPERATED AS DESIGNED.

NHTSA complaint #11089368 — an unverified report by a vehicle owner.

Jeremiah, KY

EXTERIOR LIGHTING

HEAD LIGHTS ARE VERY DIM, TURNED ON BRIGHT IS NO BETTER. LIGHTS ARE TO SMALL, I CAN'T TRAVEL AT NIGHT UNLESS NECESSARY BECAUSE IT'S DANGEROUS TO TRAVEL WITH LIGHTS THAT DIM. WHEN MAKING A TURN AT NIGHT IT'S PRETTY MUCH GUESSING WHERE YOU ARE, DANGEROUS IN THE RURAL AREA I LIVE IN. THE LIGHTS NEEDS TO BE REPLACED BEFORE SOMEONE IS INJURED.

NHTSA complaint #11053799 — an unverified report by a vehicle owner.

at 100 miles Dover, TN

EXTERIOR LIGHTING

IT IS VERY DIFFICULT TO SEE AT NIGHT. THE HEADLIGHTS ARE SMALL AND DO NOT GIVE ENOUGH LIGHTING. WE LIVE IN A RURAL AREA, STREET LIGHTS ARE ONLY IN CITY LIMITS. WE HAVE MISSED TURNS AND DRIVEWAYS DUE TO NOT BEING ABLE TO SEE FROM THE SIDE ON THE VEHICLE. THE LIGHTS ARE FAIR ON BRIGHT BUT YOU CAN'T DRIVE ON BRIGHT ALL THE TIME. WE HESITATE TOO GO OUT AT NIGHT DUE TO THIS PROBLEM. SIDE AND FRONT VISION IS A PROBLEM. THIS PROBLEM HAS EXISTED SINCE PURCHASE OF THIS VEHICLE WHEN IT WAS NEW UNTIL PRESENT.

NHTSA complaint #11047210 — an unverified report by a vehicle owner.

at 73,000 miles London, KY

EXTERIOR LIGHTING

DRIVING HOME THE ONLY LIGHTS I HAD WAS THE TOP LED LIGHTS, SPEEDOMETER LIGHTS AND RADIO LIGHT. NO THER LIGHTS WORKED. THE VEHICLE WAS IN MOTION. IF THE LIGHTS DID WORK WHEN I TURNED MY TURN SIGNAL ON THE LIGHT WENT OFF.

NHTSA complaint #11022422 — an unverified report by a vehicle owner.

at 300,000 miles Warren, MI

EXTERIOR LIGHTING

ON 9-14 MY LEFT HEADLAMP BURNED OUT, AND ON 12-2 2016 MY RT HEADLAMP BURNED OUT. THESE WERE HID HD/LPS. EACH COST ME $215 TO REPLACE. I ASKED CHRYSLER ABOUT THIS BUT GOT NO RESPONSE. I FIND IT HARD TO BELIEVE TWO LAMPS WOULD BURN OUT WITH THE CAR HAVING APPROX. 30,000 MILES ON IT. I BELIEVE THIS TO BE A DEFECT IN "PHILIPS" HID ELEMENTS.

NHTSA complaint #10933788 — an unverified report by a vehicle owner.

at 100 miles Hyde Park, MA

EXTERIOR LIGHTING

HEADLIGHTS ARE DANGEROUSLY INADEQUATE. HEADLIGHTS ARE VERY DIM THE BEAM PATTERN IS VERY NARROW. WHILE DRIVING IN THE CITY PEDESTRIANS ARE BARELY VISIBLE IN FRONT AND TO THE SIDES NOT LIT UP VERY DIM. MANY ACCIDENTS BARELY AVOIDED. WHEN DRIVING ROAD IS BARELY VISIBLE NOT LIT ENOUGH, VERY DARK. ALMOST DROVE OFF ROAD DUE TO POOR VISIBILITY,VERY DARK. PEOPLE WILL LOSE THEIR LIVES BECAUSE OF POOR HEADLIGHTS. HIGH BEAMS ARE NOT ANY BETTER. MANY COMPLAINTS ONLINE. COMPANY JEEP CHRYSLER NOW OFFER OPTIONAL HID LIGHTING STANDARD IN NEW VEHICLES. BUT NOT IN OLDER VERSION LEFT UNFIXED AND EXTREMELY DANGEROUS. OBVIOUSLY THEY KNOW IT'S A PROBLEM BUT WON'T ADMIT. HEADLIGHTS MUST BE REPLACED WITH UPGRADE OR RISK DEATH OR SERIOUS INJURY. HEADLIGHTS ARE WAY TOO DIM , LIKE THEY AREN'T EVEN ON WHEN DRIVING. MUST TEST DRIVE TO RECOGNIZE THE PROBLEM. ALL CIRCUMSTANCES ARE DANGEROUS, HIGHWAY, CITY, TURNING, SLOW, FAST. NO NIGHTTIME VISIBILITY.

NHTSA complaint #10930003 — an unverified report by a vehicle owner.

at 10,200 miles Oswego, NY

EXTERIOR LIGHTING

THE HEADLIGHTS ARE LESS THAN ADEQUATE. WHEN ONCOMING TRAFFIC I CAN'T SEE AT ALL. IT ALMOST SEEMS LIKE MY HEADLIGHTS AREN'T EVEN ON WHEN I KNOW THEY ARE. THEY ARE FINE WHEN YOUR THE ONLY ONE ON THE ROAD. HOWEVER WHEN IT IS RAINING OR SNOWING IT'S SO DANGEROUS. I CAN'T SEE A THING. AND AS A RESULT I ALMOST HIT SOMEONE WHO WAS WALKING. I HAVE TOLD MY DEALERSHIP IN ONE OF THEIR SURVEYS THAT THIS ISSUE NEEDS TO BE RESOLVED OR SOMEONE WILL GET HURT. I'VE TOLD THEM IT NEEDS TO BE RECALLED. IT'S THE ONLY THING I HATE ABOUT IT.

NHTSA complaint #10916393 — an unverified report by a vehicle owner.

at 47,700 miles Mooreville, MS

EXTERIOR LIGHTING

WHEN 2015 JEEP CHEROKEE FRONT WINDSHIELD WIPERS ARE TURNED ON, THE INSTRUMENT PANEL LIGHTS DIM. THE VEHICLE WAS IN MOTION ON AN INTERSTATE HIGHWAY. MAYBE AN ELECTRICAL PROBLEM...UNKNOWN. THIS HAS HAPPENED SEVERAL TIMES, LAST BEING SEPTEMBER 17, 2016.

NHTSA complaint #10907508 — an unverified report by a vehicle owner.

at 40,000 miles Paramus, NJ

EXTERIOR LIGHTING

HEADLIGHTS ARE MUCH DIMMER THAN ANY CAR I HAVE EVER DRIVEN TO THE POINT OF BEING UNSAFE ON UNLIGHTED ROADS AND LOWER VISIBILITY SITUATIONS. HOW IS IT POSSIBLE THAT HEADLAMP PERFORMANCE IS DIMMER THAN HEADLAMPS OF THE OLD SEALED BEAM DESIGN. ????????

NHTSA complaint #10870549 — an unverified report by a vehicle owner.

at 2,255 miles Withee, WI

EXTERIOR LIGHTING

HEAD LIGHTS INADEQUATE. DIFFICULT IT SEE AT NIGHT AND IN RAIN IMPOSSIBLE.

NHTSA complaint #10854116 — an unverified report by a vehicle owner.

Other 2015 Jeep Cherokee problems

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