42 of the 1,927 complaints about the 2017 Jeep Cherokee are about the stability control — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 45,000 miles.
42
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER AT 40000 MILES AND NOW AT 54000 MILES JEEP IS SPUTTERING WHEN ACCELERATING AND JEEP WILL NOT START. BATTER AND ALTERNATOR ARE GOOD.
NHTSA complaint #11362549 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING DOWN D RTHE HIGHWAY MY JEEP SHUT OFF MID MOTION, MY DAUGHTER AND I WERE IN THE MIDDLE OF A 4 WAY. WE COSTED TO SIDE OF ROAD I CRANKED IT 5-6 TIMES THEN IT STARTED . WHEN MY CHEROKEE STOPED THE DASH READ SHIFT TO PARK THEN SELECT A GEAR. THE NEXT TIME IT DIED AGAIN IN THE MIDDLE OF THE ROAD I WAS RUNNING 55 MPH, THE OIL LIGHT FLICKERED FOR A SPLIT SECOND AND THE CAR DIED. THE CAR LOT I BOUGHT FROM SAID THEY FOUND NO ISSUE THIS IS AN ISSUE IT IS GOING TO GET ME OR MY KIDS HURT. I HAVE NO WARNING WHEN IT WILL SHUT DOWN. THE ONLY LIGHTS THAT COME ON IS THE SHIFT INTO PARK PRESS BRAKE SELECT GEAR. IT IS TERRIFYING I USE THIS JEEP CHEROKEE TO TRANSPORT MY KIDS. IT IS HAPPENING MORE FREQUENTLY.
NHTSA complaint #11354322 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
ON 5 DIFFERENT OCCASIONS WHILE DRIVING ON THE HIGHWAY MY SERVICE SHIFTER CAME ON MY DASHBOARD AND ALL MY GEARS TURNED RED.
NHTSA complaint #11353705 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY JEEP A WARNING POPPED ON THE DASH STATING TO SERVICE SHIFTER. MY CAR DECIDED TO HAVE THE BRAKES LOCK UP AND DASH SHOWED CAR WAS IN PARK WHILE THE SHIFTER CLEARLY SHOWED IT WAS IN DRIVE. THANK GOD I WAS NOT GOING MORE THAN 15MPH WHEN THIS HAPPENED AS WE HAD JUST PULLED OUT OF THE DRIVEWAY AND STARTED TO ACCELERATE. MY 5 YEAR OLD WAS IN THE CAR WITH ME. WE OR SOMEONE ELSE COULD HAVE BEEN SERIOUSLY HURT!
NHTSA complaint #11353807 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER LIGHT COMES ON AND ALL SHIFT GEARS (PARK, NEUTRAL, REVERSE,DRIVE ) LIGHT UP IN RED AFTER DRIVING ON MOUNTAIN ROAD. PULLED TO SIDE AND TURNED CAR OFF. RESET LIGHT BUT CAME ON AGAIN 20 MIN LATER . APPARENTLY KNOWN ISSUE WITH JEEPS.
NHTSA complaint #11337578 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER WARNING APPEARS AND ALL RED LIGHTS APPEAR ON THE SHIFTER. TODAY WHILE DRIVING THE MESSAGE POPPED UP AND MY CAR SHUT OFF WHILE DRIVING. I WAS TRYING TO STOP AT A STOP SIGN WHEN THIS HAPPENED.
NHTSA complaint #11337108 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF.
NHTSA complaint #11329173 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.
NHTSA complaint #11328728 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, SERVICE SHIFTER WILL DISPLAY ON DASH AND ALL LIGHTS AT SHIFTER WILL LIGHT UP. TURNING VEHICLE OFF AND BACK ON GETS RID OF THE MESSAGE FOR A WHILE, BUT IT COMES BACK ON AFTER A FEW MILES---MOST OF THE TIME. I GOOGLED THE ISSUE AND THERE ARE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT. I HAVE BROUGHT IT TO A COUPLE DIFFERENT DEALERS AND GOT DIFFERENT DIAGNOSTICS. SOMETIMES IT COMES ON WHEN SHIFTING TO DRIVE AND SOMETIMES A MILE DOWN THE ROAD, AND SOMETIMES AFTER 300 MILES, BUT IT COMES ON A LOT AND IT IS WORRYING ME, ESPECIALLY SINCE SO MANY PEOPLE HAVE THE ISSUE AND JEEP HAS NOT DONE ANYTHING ABOUT IT YET. THIS SHOULD BE A RECALL.
NHTSA complaint #11328686 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER LIGHT COMES ON RANDOMLY WHEN I AM DRIVING- THIS LIGHTS UP ALL SHIFTER GEARS. DEALERSHIP SAID THIS IS A COMMON ISSUE WITH JEEP CHEROKEE'S AND THE ISSUE IS THE SHIFTER BEZEL AND WIRING HARNESS.
NHTSA complaint #11323505 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
WAS DRIVING AND IN MOTION WHEN I HEARD A DING AND THE "SERVICE SHIFTER" ALERT CAME ON, AND ALL OF THE GEARS HAD THE RED LIGHT ON. I HAVE OWNED THE VEHICLE FOR 9 MONTHS AND HAVE NEVER HAD AN ELECTRICAL ISSUE BEFORE. IT IS NOT DUE FOR AN OIL CHANGE OR ANY OTHER MAINTENANCE SERVICE. IT IS AT 47,000 MILES AND WHEN I CALLED THE DEALERSHIP, THEY SAID THIS HAPPENS VERY FREQUENTLY BUT IS NOT COVERED UNDER WARRANTY, AND THAT I WOULD NEED TO REPLACE THE SHIFTER AND SHIFTER HARNESS. I AM VERY UPSET AND DISAPPOINTED WITH JEEP THAT THIS IS A LIFE-THREATENING ISSUE, AND IT HAPPENS "FREQUENTLY." PLEASE INVESTIGATE THIS ISSUE AS THIS IS NOT FAIR TO OWNERS WHO ARE NOW AT RISK WHEN TRAVELING.
NHTSA complaint #11322591 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
*SERVICE SHIFTER* *IN MOTION* *STALLED* THE FOLLOWING IS THE SAME ISSUE I HAD WITH MY 2014 JEEP CHEROKEE. I HAD TRADED THAT VEHICLE IN FOR A NEWER 2017 MODEL BECAUSE OF THIS... I HAVE A 2017 JEEP CHEROKEE. OCCASIONALLY WHEN DRIVING AT ANY SPEED THE VEHICLE WILL STALL AND SAY "SERVICE SHIFTER, PLACE CAR IN P OR N" - I CAN NO LONGER ACCELERATE AND HAVE TO COME TO A COMPLETE STOP. TURN OFF THE VEHICLE. RESTART IT AFTER SEVERAL MINUTES. WHEN I TRY TO RESTART, THE ENGINE HAS A TOUGH TIME KICKING BACK ON.THIS IS A VERY DANGEROUS RECURRENCE AND MUST BE DEALT WITH IMMEDIATELY. THIS IS THE SECOND REPORT I HAVE MADE. THE FIRST REPORT WAS WITH MY 2014 JEEP CHEROKEE.
NHTSA complaint #11321425 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY 2017 JEEP CHEROKEE AND I RECEIVE AN ALERT ON THE DASHBOARD THAT SAID SERVICE SHIFTER AND THE LIGHTS ON PRND WERE LIGHT UP AND NOT BLINKING. THE CAR WAS IN MOTION WHEN THIS HAPPENED AND IT SHUT DOWN. I WAS ACTUALLY ON A CITY STREET TWICE WHEN THIS OCCURRED. I ALSO RECEIVE ANOTHER ALERT TELLING ME TO PUT THE CAR IN PARK BEFORE SHIFTING GEARS. THE CAR WAS IN MOTION ON A CITY STREET AND THE CAR SHUT OFF. I HAD TO WAIT ABOUT 10 MINS BEFORE I STARTED MY CAR UP AND PRESS THE GAS AT THE SAME TIME TO GET THE JEEP TO START.
NHTSA complaint #11320038 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN THE ROAD AND THE SHIFTER WARNING WOULD COME ON. ALL THE LIGHTS ON THE GEAR SHIFT WOULD COME ON IN RED AND I WOULD HAVE TO STOP AND TURN THE CAR OFF TO GET THEM TO RESET. THIS IS ON MY 2017 JEEP CHEROKEE LIMITED.
NHTSA complaint #11319318 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
NHTSA complaint #11317208 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING MESSAGE WAS DISPLAYED. ADDITIONALLY, SEVERAL ADDITIONAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 33,000.
NHTSA complaint #11317272 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THE SERVICE SHIFTER WARNING LIGHTS CAME ON AND ALL OF THE LIGHTS ON THE GEAR SHIFT WAS ON. THIS SEEMS TO BE A PROBLEM WITH THE CHEROKEE AND IT NEEDS TO BE FIXED. THIS HAPPENED WHILE I WAS DRIVING IN THE RAIN.
NHTSA complaint #11316008 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE HAS HAD MULTIPLE PROBLEMS SINCE MY PURCHASE DATE ISSUES WITH THE SUNROOF WHICH HAS CONTINUED TO PERSIST, AS WELL AS A STRUT, HUB, STRUT ASSEMBLY, ELECTRONIC PARKING BRAKE AND ALSO NOW THAT I HAVE TAKEN IT IN THERE ARE MORE PROBLEMS ARISING AND NOW I HAVE A CHECK ENGINE LIGHT ON SERVICE ALL BRAKE SYSTEM LIGHTS ON AND LIGHT AND TRACTION CONTROL LIGHT ON AND ALSO A 4WD SYSTEM UNAVAILABLE LIGHT ON AFTER TAKING IT IN TO GET FIXED AND THE DEALERSHIP FIXES ONE PROBLEM AND MORE KEEP ARISING! THE VEHICLE WAS PARKED AND THEN WHEN I TURNED IT BACK IN THAT'S WHEN THE PARKING BRAKE WOULD NOT DISENGAGE AND THEN THE SUNROOF AND POPPING SOUNDS WERE HAPPENING WHILE DRIVING. THE TRANSMISSION ISSUE IS WHEN I AM DRIVING IT IS SHIFTING WAY TO OFTEN AND SHIFTING VERY WONKY. THEN ALSO WHEN SHIFT THE TRANSMISSION INTO GEAR IT DOESN'T ENGAGE AND THEN WHEN IT DOES IT LITTERALLY COULD THROUGH YOU FORWARD IN YOUR SEAT WHEN IT FINALLY ENGAGES.
NHTSA complaint #11309091 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER THE CAR TURN OFF ON MAJOR HIGHWAY
NHTSA complaint #11297511 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I LEFT WORK TODAY AT 4PM MADE A RIGHT HAND TURN ONTO A BRIDGE AND I NOTICED I COULDN'T ACCELERATE AND TWO ENGINE LIGHTS CAME ON THE DASH AND MY CAR COMPLETELY TURNED OFF ON ME AND I BROKE DOWN. I WAS STUCK ON A HIGH TRAFFICKING AREA ON A BRIDGE WHEN THIS HAPPENED. I'VE HAD MY JEEP FOR 2 YEARS AND NEVER ONCE HAD ANY ISSUES AND NEVER ONCE FELT LIKE IT WASN'T A SAFE VEHICLE. I DON'T FEEL SAFE TO DRIVE MY JEEP NOW AND WANT IT CHECKED OUT COMPLETELY BEFORE THIS HAPPENS AGAIN TO ME.
NHTSA complaint #11288527 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
CAR WILL SHUT OFF WHILE IN MOTION DRIVING IN THE MIDDLE OF HIGHWAY TRAFFIC. BRAKES AND GAS WON'T WORK. POWER STEERING FUNCTION IS LOST. ERROR MESSAGE ON DASH READS SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.
NHTSA complaint #11280882 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
BEZEL AND SHIFTER HARNESS MALFUNCTION WHICH IS DANGEROUS AND NUMEROUS COMPLAINTS ON INTERNET. DEALER ORDERED PARTS. $456. THIS NEEDS TO BE A RECALL.
NHTSA complaint #11255781 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I BOUGHT THE VEHICLE BRAND NEW FORM THE DEALER (FARRISH CHRYSLER JEEP DODGE RAM AT 9610 FAIRFAX BLVD. VA 22031 AND IT ALWAYS HAVE ISSUES AND STOPS RUNNING, AND I HAVE TO DROP IT OFF TO THEIR SHOP AND IT TAKES FEW DAYS TO DIAGNOSE THE PROBLEM WHICH CAUSE ME SOME PROBLEMS TO STRUGGLE WITH MY WORK SCHEDULE AND MY SON SCHOOL AND OTHER FAMILY SCHEDULES. SO I NEED TO SOLVE THIS PROBLEM AND MAKE SURE THE VEHICLE IS SAFE TO DRIVE AS I AM A SINGLE MOM AND I NEED TO NOT STRUGGLE MUCH WITH A NEW VEHICLE.
NHTSA complaint #11244873 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE CAR IN THE HIGHWAY AND WITH 3 KIDS IN THE CAR I HAD THE BRAKE ,ABS, AND CHECK ENGINE LIGHT UP. I WASN'T ABLE TO DRIVE IT AFTERWARDS. I HAD TO TURN OFF VEHICLE AND WAIT A BIT THEN TURN IT ON AGAIN. THIS HAS HAPPENED TO ME SEVERAL TIMES.I HAVE CALLED THE DEALERSHIP AND THEY HAVE NO RECALLS.MY VEHICLE HAS 50,000 MILES AND HAS BEEN DOING THIS SINCE IT HAD 25,000. THD DEALERSHIP HAS ADVISED ME MY WARRANTY IS EXPIRED AND UNABLE TO FIX IT UNLESS I PAY OUT OF POCKET.
NHTSA complaint #11244472 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THE SERVICE SHIFT LIGHT HAS COME ON SEVERAL TIMES ON MY CAR. JUST BROUGHT IT IN FOR AN UPDATE AT THE JEEP DEALERSHIP, AND STILL HAVING THE PROBLEM. CAR RUNS FINE ONCE IT IS PARKED AND TURNED OFF. HOWEVER, PROBLEM CONTINUES TO HAPPEN.
NHTSA complaint #11230552 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WILL RANDOMLY SAY 'SERVICE SHIFTER' THEN ALL THE LIGHTS ON GEAR SHIFT WILL LIGHT UP.
NHTSA complaint #11229504 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
NHTSA complaint #11222691 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
SHIFTER LIGHT CAME ON ALONG WITH THE PRND LIGHTS
NHTSA complaint #11222562 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
MESSAGE ON DASH CAME UP SAYING SERVICE SHIFTER. ALL LIGHTS ON AROUND THE SHIFT STICK. CALLED DEALER N THEY SAY IT'S A 'COMMON PROBLEM WITH JEEPS' AND I NEED A SHIFTER MODULE N WIRING. I LOOKED IT UP ON INTERNET N THERE ARE MANY GROUPS WITH THIS COMPLAINT. SOME SAY THEIR AUTO DIED WHILE DRIVING OR GEARS WON'T SHIFT RIGHT. WHY NO RECALL?? APPARENTLY IT'S BEEN GOING ON FOR FEW YEARS. THEY NEED TO FIX THE PROBLEM! I WAS DRIVING AND WHEN WARNING COMES ON THE MPH N STUFF DOESN'T SHOW ON DASH N LIGHTS ARE LIT UP ON GEAR. VERY DISTRACTING!
NHTSA complaint #11221594 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE SHIFTER CAME ON ONE EVENING AND WENT OFF UPON SHUTTING THE VEHICLE DOWN AND RESTARTING IT. THE NEXT DAY WOTH NO WARNING I WAS ON THE HIGHWAY WITH MY THREE KIDS. SUDDENLY DASH FLASHED 4X4, TRACTION CONTROL, ERS, AUTO STOP ALL UNAVAILABLE AND THEN THE TRANSMISSION JUST STOPPED FUNCTIONING. I WAS IN THE FAST LANE DOING 70 MPH AND HAD NO POWER WHAT SO EVER. THE RPMS WENT UP AND I HAD NO ACCELERATION WITH THE GAS PEDAL DOWN. I WAS ABLE TO GET TO THE SLOW LANE BUT NOT WITHOUT CAUSING A RIFT IN TRAFFIC, THANKFULLY OTHER DRIVERS WERE ALERT AROUND ME AND LET ME OVER ONCE I HIT MY FLASHERS. THE VEHICLE WAS ACTING AS IF IT WAS STUCK BETWEEN GEARS. OT WOULD ENGAGE IN R, N AND P BUT NOTHING WHEN I PUT IT IN D. CALLED A ROLLBACK AND PER DEALERSHIP EVERY CODE THAT COULD THROW HAS THROWN AND AT MY EXPENSE WE ARE STARTING WITH ENTIRE SHIFTER ASSEMBLY TO THE TUNE OF $900 PARTS AND LABOR. 5 DAYS TO GET PARTS IN! PER SERVICE MANAGER, SERVICE WRITER AND THE MECHANIC WORKING ON MY CAR THIS IS AN ISSUE WITH CHEROKEES & BETTER YET JEEP IS WELL AWARE OF THE ISSUE AND DOESN'T FIND A NEED FOR A RECALL.
NHTSA complaint #11220393 — an unverified report by a vehicle owner.