FaultScore

FaultScore report

2009 Jeep Commander 4X4 problems

Owners have filed 21 complaints about the 2009 Jeep Commander 4X4 with NHTSA between 2009 and 2019. The largest single group is the electrical system. Across this model's run it ranks 3 of 3 worst.

A

FaultScore 13/100

Higher is worse. Measured against the other years of the Jeep Commander 4X4.

How this is worked out

The numbers

21

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

61,000 mi

Median mileage at failure

Half of reported failures happened before this

32%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 5 vs 50 Severity 0 vs 50 Early failure 54 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 5
Against the median year of the Jeep Commander 4X4. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 54
32% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Jeep Commander 4X4

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Jeep Commander 4X4

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 7 33.3%

Median failure at 79,000 miles

Transmission & Drivetrain 4 19.0%

Median failure at 59,353 miles

Engine & Cooling 4 19.0%

Median failure at 48,000 miles

Other & Unspecified 2 9.5%

Median failure at 120,000 miles

Fuel & Propulsion 1 4.8%

Median failure at 21,000 miles

Acceleration & Cruise Control 1 4.8%

Median failure at 6,000 miles

Steering 1 4.8%

Median failure at 61,000 miles

Airbags 1 4.8%

Median failure at 126,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 5.3%
10,000 – 24,999 miles 2 10.5%
25,000 – 49,999 miles 4 21.1%
50,000 – 74,999 miles 4 21.1%
75,000 – 99,999 miles 2 10.5%
100,000 – 149,999 miles 1 5.3%
150,000+ miles 5 26.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2009 peak 4 Jul 2019

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 126,000 miles Tarboro, NC

AIR BAGS

DRIVING DOWN A RESIDENTIAL STREET AND ALL OF A SUDDEN MY AIRBAG LIGHT COMES ON AND MAKES A CHIME NOISE. NOW IT DOES IT OFF AND ON THE WHOLE TIME IT IS BEING DRIVEN. ALSO IF YOUR SITTING STEAL AND YOU TURN THE STEERING WHEEL IT WILL DO IT AS WELL. I'M THINKING IT MAY BE DUE TO THE CLOCKSPRING.

NHTSA complaint #11235307 — an unverified report by a vehicle owner.

at 150,000 miles Spencer, OK

UNKNOWN OR OTHER

MY FOBIK KEY IS GETTING STUCK IN THE OWN POSITION AND WILL NOT LET ME TAKE THE KEY OUT WITHOUT UNPLUGGING THE BATTERY.

NHTSA complaint #11189997 — an unverified report by a vehicle owner.

at 150,000 miles Spencer, OK

ELECTRICAL SYSTEM

MY FOBIK KEY IS GETTING STUCK IN THE OWN POSITION AND WILL NOT LET ME TAKE THE KEY OUT WITHOUT UNPLUGGING THE BATTERY.

NHTSA complaint #11189997 — an unverified report by a vehicle owner.

at 170,900 miles Canton, OH

POWER TRAIN

IDENTICAL ISSUE AS FOUND WITH NHTSA # 10908927 VEHICLE STALLS WHILE DRIVING AND CANNOT BE RESTARTED WITHOUT PUTTING THE VEHICLE IN PARK. PURCHASED THE VEHICLE USED WITH 170,000 MILES ON IT. CARFAX SHOWS GREAT CARE INTO THE VEHICLE, HOWEVER WITHIN FIRST 24 HOURS AFTER PURCHASE HAVE FOUND IT TO STALL WHILE DRIVING AND AT IDLE NEAR 6X. HAVE TAKEN TO AUTO REPAIR SHOP/AUTOZONE/USED IFIXIT CODE FINDER AND NOTHING IS FOUND. THIS HAS CREATED HAZARDOUS DRIVING CONDITIONS AS IT WILL HAPPEN AT RANDOM.

NHTSA complaint #11025375 — an unverified report by a vehicle owner.

at 170,900 miles Canton, OH

ELECTRICAL SYSTEM

IDENTICAL ISSUE AS FOUND WITH NHTSA # 10908927 VEHICLE STALLS WHILE DRIVING AND CANNOT BE RESTARTED WITHOUT PUTTING THE VEHICLE IN PARK. PURCHASED THE VEHICLE USED WITH 170,000 MILES ON IT. CARFAX SHOWS GREAT CARE INTO THE VEHICLE, HOWEVER WITHIN FIRST 24 HOURS AFTER PURCHASE HAVE FOUND IT TO STALL WHILE DRIVING AND AT IDLE NEAR 6X. HAVE TAKEN TO AUTO REPAIR SHOP/AUTOZONE/USED IFIXIT CODE FINDER AND NOTHING IS FOUND. THIS HAS CREATED HAZARDOUS DRIVING CONDITIONS AS IT WILL HAPPEN AT RANDOM.

NHTSA complaint #11025375 — an unverified report by a vehicle owner.

at 170,900 miles Canton, OH

ENGINE

IDENTICAL ISSUE AS FOUND WITH NHTSA # 10908927 VEHICLE STALLS WHILE DRIVING AND CANNOT BE RESTARTED WITHOUT PUTTING THE VEHICLE IN PARK. PURCHASED THE VEHICLE USED WITH 170,000 MILES ON IT. CARFAX SHOWS GREAT CARE INTO THE VEHICLE, HOWEVER WITHIN FIRST 24 HOURS AFTER PURCHASE HAVE FOUND IT TO STALL WHILE DRIVING AND AT IDLE NEAR 6X. HAVE TAKEN TO AUTO REPAIR SHOP/AUTOZONE/USED IFIXIT CODE FINDER AND NOTHING IS FOUND. THIS HAS CREATED HAZARDOUS DRIVING CONDITIONS AS IT WILL HAPPEN AT RANDOM.

NHTSA complaint #11025375 — an unverified report by a vehicle owner.

at 90,000 miles Chicago, IL

UNKNOWN OR OTHER

WHILE THE VEHICLE WAS STATIONARY AND OFF, I AM UNABLE TO START THE CAR. ALL LIGHTS WORK PROPERLY, AND THE BATTERY IS NEW & WORKING. AFTER HITTING THE STARTER WITH A WRENCH, THE VEHICLE STARTED. THIS CONTINUES TO HAPPEN.

NHTSA complaint #10969252 — an unverified report by a vehicle owner.

at 97,000 miles Aberdeen, NJ

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. WHILE DRIVING APPROXIMATELY 25 MPH MERGING INTO TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, SHIFTED INTO PARK, AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA complaint #10785401 — an unverified report by a vehicle owner.

at 42,500 miles Lakewood, CO

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH AND THE DOORS FAILED TO LOCK. THE VEHICLE WAS DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL DIRECTLY RELATED TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,500.

NHTSA complaint #10759808 — an unverified report by a vehicle owner.

at 35,000 miles Toronto,Ontario,Canada, WA

POWER TRAIN

THIS MORNING THE CAR WOULD NOT START AT ALL. BATTERY IS 100%. ALL LIGHTS COME ON, EVERYTHING ELSE WORKS FINE BUT ENGINE WILL NOT START. VEHICLE IS IN EXCELLENT CONDITION VERY LOW MILEAGE. IF THIS WOULD HAVE HAPPENED OUT IN THE BUSH WE WOULD BE IN SERIOUS TROUBLE. CHATTER ON MOST OF THE JEEP FORUMS CONFIRMS MULTIPLE NO START ISSUES ACROSS THE JEEP PRODUCT LINE.

NHTSA complaint #10758590 — an unverified report by a vehicle owner.

at 35,000 miles Toronto,Ontario,Canada, WA

ELECTRICAL SYSTEM

THIS MORNING THE CAR WOULD NOT START AT ALL. BATTERY IS 100%. ALL LIGHTS COME ON, EVERYTHING ELSE WORKS FINE BUT ENGINE WILL NOT START. VEHICLE IS IN EXCELLENT CONDITION VERY LOW MILEAGE. IF THIS WOULD HAVE HAPPENED OUT IN THE BUSH WE WOULD BE IN SERIOUS TROUBLE. CHATTER ON MOST OF THE JEEP FORUMS CONFIRMS MULTIPLE NO START ISSUES ACROSS THE JEEP PRODUCT LINE.

NHTSA complaint #10758590 — an unverified report by a vehicle owner.

at 35,000 miles Toronto,Ontario,Canada, WA

ENGINE

THIS MORNING THE CAR WOULD NOT START AT ALL. BATTERY IS 100%. ALL LIGHTS COME ON, EVERYTHING ELSE WORKS FINE BUT ENGINE WILL NOT START. VEHICLE IS IN EXCELLENT CONDITION VERY LOW MILEAGE. IF THIS WOULD HAVE HAPPENED OUT IN THE BUSH WE WOULD BE IN SERIOUS TROUBLE. CHATTER ON MOST OF THE JEEP FORUMS CONFIRMS MULTIPLE NO START ISSUES ACROSS THE JEEP PRODUCT LINE.

NHTSA complaint #10758590 — an unverified report by a vehicle owner.

Algobones, NM

POWER TRAIN

TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO FOUR WHEEL DRIVE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THERE WAS A RECALL ASSOCIATED WITH NHTSA RECALL CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VIN WAS NOT A PART OF THE RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA complaint #10520856 — an unverified report by a vehicle owner.

Algobones, NM

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO FOUR WHEEL DRIVE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THERE WAS A RECALL ASSOCIATED WITH NHTSA RECALL CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VIN WAS NOT A PART OF THE RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA complaint #10520856 — an unverified report by a vehicle owner.

at 61,000 miles Columbia Station, OH

STEERING

I PULLED OUT OF A GAS STATION AFTER FILLING UP MY TANK AND WAS TRYING TO MAKE A RIGHT TURN AND MY TRUCK COMPLETELY SHUT DOWN, NO WARNING LIGHTS CAME ON AND I WAS UNABLE TO STEER. THE TRUCK ROLLED ACROSS 2 LANES OF TRAFFIC, RESTING ON THE CONCRETE DIVIDER OF THE STREET. I WAS ABLE TO PUT THE TRUCK INTO PARK AND RESTART IT. I HAVE TAKEN THE TRUCK TO 2 DEALERSHIPS AND THEY HAVE BEEN UNABLE TO DIAGNOSE THE ISSUE. I HAVE ALSO CONTACTED JEEP AND WORKED WITH A CASE MANAGER WITH THE COMPANY AND THEY HAVE BEEN UNABLE TO HELP ME.

NHTSA complaint #10497768 — an unverified report by a vehicle owner.

at 61,000 miles Columbia Station, OH

ELECTRICAL SYSTEM

I PULLED OUT OF A GAS STATION AFTER FILLING UP MY TANK AND WAS TRYING TO MAKE A RIGHT TURN AND MY TRUCK COMPLETELY SHUT DOWN, NO WARNING LIGHTS CAME ON AND I WAS UNABLE TO STEER. THE TRUCK ROLLED ACROSS 2 LANES OF TRAFFIC, RESTING ON THE CONCRETE DIVIDER OF THE STREET. I WAS ABLE TO PUT THE TRUCK INTO PARK AND RESTART IT. I HAVE TAKEN THE TRUCK TO 2 DEALERSHIPS AND THEY HAVE BEEN UNABLE TO DIAGNOSE THE ISSUE. I HAVE ALSO CONTACTED JEEP AND WORKED WITH A CASE MANAGER WITH THE COMPANY AND THEY HAVE BEEN UNABLE TO HELP ME.

NHTSA complaint #10497768 — an unverified report by a vehicle owner.

at 61,000 miles Columbia Station, OH

ENGINE

I PULLED OUT OF A GAS STATION AFTER FILLING UP MY TANK AND WAS TRYING TO MAKE A RIGHT TURN AND MY TRUCK COMPLETELY SHUT DOWN, NO WARNING LIGHTS CAME ON AND I WAS UNABLE TO STEER. THE TRUCK ROLLED ACROSS 2 LANES OF TRAFFIC, RESTING ON THE CONCRETE DIVIDER OF THE STREET. I WAS ABLE TO PUT THE TRUCK INTO PARK AND RESTART IT. I HAVE TAKEN THE TRUCK TO 2 DEALERSHIPS AND THEY HAVE BEEN UNABLE TO DIAGNOSE THE ISSUE. I HAVE ALSO CONTACTED JEEP AND WORKED WITH A CASE MANAGER WITH THE COMPANY AND THEY HAVE BEEN UNABLE TO HELP ME.

NHTSA complaint #10497768 — an unverified report by a vehicle owner.

at 15,000 miles Columbia Station, OH

ENGINE

TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED THEN A FEW SECONDS LATER THE OIL AND ENGINE WARNING INDICATORS BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. UPON RESTARTING THE VEHICLE, IT RESUMED AS NORMAL. THE MALFUNCTION OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR LOCATE THE MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

NHTSA complaint #10475684 — an unverified report by a vehicle owner.

at 21,000 miles Washington, DC

FUEL SYSTEM, GASOLINE

AFTER 3 HOURS OF DRIVING AS I WAS APPROACHING A RED LIGHT, BEGAN BRAKING THE VEHICLE STALLED. (21000 MILES) AFTER STOPPING I TURNED THE KEY TO OFF AND THEN ON BUT THE VEHICLE DID NOT START. I TRIED A SECOND TIME AND THE VEHICLE STARTED BUT RPM'S WERE SPORADIC. AFTER A FEW MINUTES EVERYTHING LEVELED OUT AND DROVE FINE FOR THE REMAINING 3 HOUR DRIVE. THE CHECK ENGINE LIGHT HAS BEEN OFF AND ON SINCE STALLING WITH 5 VISITS TO THE DEALER FOR CORRECTION. I NOW HAVE 29000 MILES ON THE VEHICLE. THE DEALER HAS REPLACED O2 SENSORS, REPLACED THE GAS CAP, REPROGRAMMED THE COMPUTER AND SAID THERE WAS NOTHING WRONG AND CLEARED THE FAILURES BUT NOT 10 MINUTES FROM LEAVING THE DEALERSHIP THE CHECK ENGINE LIGHTS COME BACK ON. IT HAS BEEN 8000 MILES AND STALLING HAS STARTED HAPPENING MORE FREQUENTLY.

NHTSA complaint #10378369 — an unverified report by a vehicle owner.

at 6,000 miles Conneaut, OH

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE VEHICLE EXHIBITED AN UNUSUAL INCREASE IN RPMS WITHOUT WARNING. WHEN THE FAILURE OCCURRED, THE TRANSMISSION MALFUNCTIONED DUE TO THE SUDDEN INCREASE IN RPMS AND THE VEHICLE SPEED WOULD DECREASE UNTIL THE RPM'S FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY AND NEARLY CAUSED A CRASH. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000 AND THE CURRENT MILEAGE WAS 15,600.

NHTSA complaint #10328672 — an unverified report by a vehicle owner.

at 59,353 miles Hernando, MS

POWER TRAIN:AUTOMATIC TRANSMISSION

2006 JEEP COMMANDER STALLED ON THE HIGHWAY WHILE DRIVING CREATING A POTENTIALLY DEADLY SITUATION.

NHTSA complaint #10273105 — an unverified report by a vehicle owner.