Owners have filed 236 complaints
about the 2007 Jeep Compass 4X4 with NHTSA between 2007 and 2019.
The largest single group is the suspension.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Jeep Compass 4X4. 50 means typical for this
model; 100 means roughly double.
Severity — 20
3.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Jeep Compass 4X4
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Front
2647.3%
Body
1425.5%
Underbody Shields
47.3%
Rear
47.3%
TIE ROD Assembly
35.5%
Manual Transmission
23.6%
Temporary/Emergency Spare Tire
11.8%
Lower Ball Joint
11.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
146.9%
10,000 – 24,999 miles
52.5%
25,000 – 49,999 miles
5326.0%
50,000 – 74,999 miles
4321.1%
75,000 – 99,999 miles
2612.7%
100,000 – 149,999 miles
4522.1%
150,000+ miles
188.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2007peak 8Jul 2019
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 170,000 milesGlenville, WVCrash
SUSPENSION
FRONT ENGINE CRADLE/SUB FRAME BROKE IN HALF WHILE DRIVING ON A CITY STREET CAUSING LOSS OF CONTROL AND DAMAGE TO ADDITIONAL PARTS INCLUDING RACK AND PINION, CONTROL ARMS, ETC. AFTER EXAMINATION OF THE ENGINE CRADLE/SUB FRAME BY A MECHANIC AND MYSELF IT WAS DISCOVERED THAT THE ENGINE CRADLE/SUB FRAME HAD RUSTED SO SEVERELY THAT BROKE IN HALF UNDER THE NORMAL WEIGHT AND DRIVING STRESSES OF THE VEHICLE. EXAMINATION OF THE REAR SUB FRAME SHOWS THE SAME SIGNS OF RUST WHICH INCLUDE NUMEROUS HOLES APPROXIMATELY 1/2" +/- IN DIAMETER. THE UNI-BODY OF THE VEHICLE HAS NO SURFACE RUST OR MORE SEVERE RUST LOCATED ON ANY AREA ON THE VEHICLE. THE RUST IS SOLELY ISOLATED ON THE FRONT ENGINE CRADLE/SUB FRAME AND REAR SUB FRAME. THIS IS A VERY DANGEROUS AND PREMATURE FAILURE OF A VEHICLE.
NHTSA complaint #10874295 — an unverified report by a vehicle owner.
at 34,000 milesRichmond, VACrash
POWER TRAIN
JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
NHTSA complaint #10807330 — an unverified report by a vehicle owner.
at 34,000 milesRichmond, VACrash
STEERING
JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
NHTSA complaint #10807330 — an unverified report by a vehicle owner.
at 34,000 milesRichmond, VACrash
FUEL/PROPULSION SYSTEM
JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
NHTSA complaint #10807330 — an unverified report by a vehicle owner.
at 17,881 milesSAN Jose, 00Fire
ENGINE AND ENGINE COOLING
IT HAS COME TO OUR ATTENTION AN INVESTIGATION ABOUT JEEP. WE ARE THRIFTY CAR RENTAL FRANCHISE COMPANY IN COSTA RICA, AND WE HAVE FILED SEVERAL REPORTS ABOUT AN INCIDENT WITH A COMPASS JEEP TO CHRYSLER IN COSTA RICA AND THROUGH THEIR HEADQUARTERS IN THE USA AND NONE SEEMS TO EXPLAIN CONSISTENTLY WHAT HAPPENED. THE CAR WAS RUNNING PERFECT AND OK, WITH A TOTAL MILEAGE ABOUT 28610 KM ( 17881 MILES) THE DRIVER STOP BECAUSE HE SAW SMOKE COMING OUT FROM THE ENGINE. HE PUT HIS FAMILY AWAY BUT THE CAR STARTED ON FIRE. SUDDENLY THE FRONT PART OF THE CAR BURN, TOTAL DAMAGE WAS PRODUCED IN THAT AREA. WE FILED A REPORT BEFORE THE DEALERSHIP AND THEY COULD NOT EXPLAIN WHAT HAPPENED. THEY DENIED ANY GUARANTEE, MANUFACTURE ERROR AS WELL AS ANY RESPONSIBILITY. THE CAR WAS USELESS AFTER THAT. WE HAVE PHOTOS AND CLAIM REPORT BEFORE THE DEALER.
NHTSA complaint #10292896 — an unverified report by a vehicle owner.
at 17,881 milesSAN Jose, 00Fire
EQUIPMENT
IT HAS COME TO OUR ATTENTION AN INVESTIGATION ABOUT JEEP. WE ARE THRIFTY CAR RENTAL FRANCHISE COMPANY IN COSTA RICA, AND WE HAVE FILED SEVERAL REPORTS ABOUT AN INCIDENT WITH A COMPASS JEEP TO CHRYSLER IN COSTA RICA AND THROUGH THEIR HEADQUARTERS IN THE USA AND NONE SEEMS TO EXPLAIN CONSISTENTLY WHAT HAPPENED. THE CAR WAS RUNNING PERFECT AND OK, WITH A TOTAL MILEAGE ABOUT 28610 KM ( 17881 MILES) THE DRIVER STOP BECAUSE HE SAW SMOKE COMING OUT FROM THE ENGINE. HE PUT HIS FAMILY AWAY BUT THE CAR STARTED ON FIRE. SUDDENLY THE FRONT PART OF THE CAR BURN, TOTAL DAMAGE WAS PRODUCED IN THAT AREA. WE FILED A REPORT BEFORE THE DEALERSHIP AND THEY COULD NOT EXPLAIN WHAT HAPPENED. THEY DENIED ANY GUARANTEE, MANUFACTURE ERROR AS WELL AS ANY RESPONSIBILITY. THE CAR WAS USELESS AFTER THAT. WE HAVE PHOTOS AND CLAIM REPORT BEFORE THE DEALER.
NHTSA complaint #10292896 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 170,000 milesLowmansville, KY
POWER TRAIN
THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.
NHTSA complaint #11234673 — an unverified report by a vehicle owner.
at 170,000 milesLowmansville, KY
WHEELS
THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.
NHTSA complaint #11234673 — an unverified report by a vehicle owner.
at 170,000 milesLowmansville, KY
SUSPENSION
THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.
NHTSA complaint #11234673 — an unverified report by a vehicle owner.
at 75,000 milesMilford, CT
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE SERVICING HIS WIFE'S VEHICLE, THE CONTACT NOTICED LOTS OF RUST AND HOLES ON THE SUBFRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #11210732 — an unverified report by a vehicle owner.
at 86,000 milesElmwood Park, IL
FUEL/PROPULSION SYSTEM
AFTER FILLING UP THE GAS TANK WITH FUEL, THE JEEP WILL BEGIN TO STUTTER AND THE ENGINE WILL DIE. SOMETIMES IT HAPPENS IMMEDIATELY BUT OTHER TIMES IT TAKES A FEW MINUTES AND WILL HAPPEN WHILE IN TRAFFIC. AFTER THE INTIAL STUTTERING AND DYING, THE CAR RUNS FINE AFTER RESTARTING BUT THIS HAPPENS WITH EVERY FUEL FILL-UP.
NHTSA complaint #11210647 — an unverified report by a vehicle owner.
at 142,000 milesVernon, CT
STRUCTURE:BODY
I HAVE A 2007 JEEP COMPASS 4WD. THE REAR SUBFRAME ON THE DRIVERSIDE IS ROTTEN OUT AND MAKING THE DRIVER SIDE REAR WHEEL BEND. I HAVE A 4 YEAR THAT GOES IN MY CAR, AND I HAVE LOOKED ONLINE. JEEP WAS MADE AWARE OF THE RUST ROT, AND CHOOSE NOT TO DO ANYTHING
NHTSA complaint #11209565 — an unverified report by a vehicle owner.
at 103,000 milesSanta Maria, CA
FUEL/PROPULSION SYSTEM
CAR STALLS A FEW TIMES AFTER FILLING UP GAS TANK. THEN IT RUNS FINE. HAPPENS RIGHT AFTER YOU LEAVE GAS STATION, IN MOTION OR AT IDLE .
NHTSA complaint #11208413 — an unverified report by a vehicle owner.
at 10 milesEaston, MD
WHEELS
WHEN DRIVING OVER BUMPS YOU CAN CLEARLY HEAR THE SUSPENSION OR STRUTS. YOU CAN HEAR THEM ALSO WHILE JUST DRIVING DOWN THE ROAD. SOMETIMES IT SOUNDS LIKE THE BOLTS ARE GONNA COME OUT. IT ALSO HAVE SOME KIND OF CREAKY NOISE SOMETIMES AS WELL
NHTSA complaint #11206316 — an unverified report by a vehicle owner.
at 10 milesEaston, MD
SUSPENSION
WHEN DRIVING OVER BUMPS YOU CAN CLEARLY HEAR THE SUSPENSION OR STRUTS. YOU CAN HEAR THEM ALSO WHILE JUST DRIVING DOWN THE ROAD. SOMETIMES IT SOUNDS LIKE THE BOLTS ARE GONNA COME OUT. IT ALSO HAVE SOME KIND OF CREAKY NOISE SOMETIMES AS WELL
NHTSA complaint #11206316 — an unverified report by a vehicle owner.
SAN Francisco, CA
UNKNOWN OR OTHER
LEAKS WATER THROUGH DOME LIGHT WHILE DRIVING. WATER POOLS IN THE DOME LIGHT AND AFTER HEAVY RAINS I FIND 2 INCH PUDDLES OF WATER ON MY PASSENGER SIDE FLOOR. THIS IS NOT ONLY A FIRE HAZARD AS IT'S COMING THROUGH AN ELECTRIC PORT DRIPPING ON MY RADIO BUT ALSO JUST A HAZARD WHEN DRIVING AND SURPRISED WITH WATER POURING OUT OF THE LIGHT. HAS BEEN CONSISTENTLY GETTING WORSE FOR YEARS NOW, STARTED WITH THE OCCASIONAL DRIP.
NHTSA complaint #11185567 — an unverified report by a vehicle owner.
at 187,000 milesBrooklyn Center, MN
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE ACCELERATING UP TO 60 MPH, THERE WAS A RATTLING NOISE DETECTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
NHTSA complaint #11182286 — an unverified report by a vehicle owner.
at 150 milesGrand Prairie, TX
VEHICLE SPEED CONTROL
PROBLEMS AFTER FUELING: AFTER FILLING MY VEHICLE UP, WITHOUT FAIL, THE ENGINE STALLS, SHUTS OFF, VIOLENTLY JERKS AND/OR DECREASES SPEED AND THEN RETURNS TO REGULAR DRIVING CONDITIONS. I HAVE CHANGED THE GAS CAP, GAS STATIONS AND OCTANE LEVELS, AS WELL AS THE AMOUNT OF GAS CONSUMED, ALL WITHOUT ANY RESOLVE. ALTHOUGH I NEVER TIP OFF THE GAS TANK, I WILL FILL THE GAS TANK AND I EXPERIENCE ERRATIC BEHAVIOR WITHOUT FAIL. IT DOES NOT MATTER IF I SIT AT THE GAS PUMP OR DRIVE AWAY IMMEDIATELY, THE VEHICLE WILL ENTER A DISTRESSING ROUTINE OF JOLTING, AND TURNING OFF. THIS HAS BECOME A SAFETY ISSUE AT TIMES, THE UNPREDICTABLE BEHAVIOR HAS HAPPENED IN TRAFFIC WHILE CROSSING BUSY INTERSECTIONS, DRIVING DOWN THE HIGHWAY AS WELL AS LEAVING THE PUMP. IF THE VEHICLE IS NOT IN MOTION IT WILL SHUT OFF COMPLETELY. THIS OCCURS WHETHER I'M STILL AT THE PUMP PREPARING TO DRIVE OFF, STOPPING AT A STOP SIGN, OR WHILE WAITING TRAFFIC LIGHT. THE JERKING ERRATIC BEHAVIOR OCCURS ANYTIME THE VEHICLE IS IN MOTION. IT DOES NOT MATTER IF I'M GOING 5MPH OR 60MPH. IT ALWAYS OCCURS WITHING 3 MILES OF FILLING UP THE VEHICLE. TIME IS NOT THE REMEDY BUT RATHER DISTANCE AS THE VEHICLE MY EXPERIENCE ERRATIC BEHAVIOR MULTIPLE TIMES. THIS ISSUE STARTED 3 YEARS AGO AND CONTINUES TODAY. PLEASE INVESTIGATE THIS GROWING PROBLEM AMONG JEEP VEHICLES TO AVOID FUTURE MAJOR ACCIDENTS OR FATALITIES. CONCERNED JEEP COMPASS OWNER.
NHTSA complaint #11180628 — an unverified report by a vehicle owner.
at 150 milesGrand Prairie, TX
STEERING
PROBLEMS AFTER FUELING: AFTER FILLING MY VEHICLE UP, WITHOUT FAIL, THE ENGINE STALLS, SHUTS OFF, VIOLENTLY JERKS AND/OR DECREASES SPEED AND THEN RETURNS TO REGULAR DRIVING CONDITIONS. I HAVE CHANGED THE GAS CAP, GAS STATIONS AND OCTANE LEVELS, AS WELL AS THE AMOUNT OF GAS CONSUMED, ALL WITHOUT ANY RESOLVE. ALTHOUGH I NEVER TIP OFF THE GAS TANK, I WILL FILL THE GAS TANK AND I EXPERIENCE ERRATIC BEHAVIOR WITHOUT FAIL. IT DOES NOT MATTER IF I SIT AT THE GAS PUMP OR DRIVE AWAY IMMEDIATELY, THE VEHICLE WILL ENTER A DISTRESSING ROUTINE OF JOLTING, AND TURNING OFF. THIS HAS BECOME A SAFETY ISSUE AT TIMES, THE UNPREDICTABLE BEHAVIOR HAS HAPPENED IN TRAFFIC WHILE CROSSING BUSY INTERSECTIONS, DRIVING DOWN THE HIGHWAY AS WELL AS LEAVING THE PUMP. IF THE VEHICLE IS NOT IN MOTION IT WILL SHUT OFF COMPLETELY. THIS OCCURS WHETHER I'M STILL AT THE PUMP PREPARING TO DRIVE OFF, STOPPING AT A STOP SIGN, OR WHILE WAITING TRAFFIC LIGHT. THE JERKING ERRATIC BEHAVIOR OCCURS ANYTIME THE VEHICLE IS IN MOTION. IT DOES NOT MATTER IF I'M GOING 5MPH OR 60MPH. IT ALWAYS OCCURS WITHING 3 MILES OF FILLING UP THE VEHICLE. TIME IS NOT THE REMEDY BUT RATHER DISTANCE AS THE VEHICLE MY EXPERIENCE ERRATIC BEHAVIOR MULTIPLE TIMES. THIS ISSUE STARTED 3 YEARS AGO AND CONTINUES TODAY. PLEASE INVESTIGATE THIS GROWING PROBLEM AMONG JEEP VEHICLES TO AVOID FUTURE MAJOR ACCIDENTS OR FATALITIES. CONCERNED JEEP COMPASS OWNER.
NHTSA complaint #11180628 — an unverified report by a vehicle owner.
at 150 milesGrand Prairie, TX
ELECTRONIC STABILITY CONTROL (ESC)
PROBLEMS AFTER FUELING: AFTER FILLING MY VEHICLE UP, WITHOUT FAIL, THE ENGINE STALLS, SHUTS OFF, VIOLENTLY JERKS AND/OR DECREASES SPEED AND THEN RETURNS TO REGULAR DRIVING CONDITIONS. I HAVE CHANGED THE GAS CAP, GAS STATIONS AND OCTANE LEVELS, AS WELL AS THE AMOUNT OF GAS CONSUMED, ALL WITHOUT ANY RESOLVE. ALTHOUGH I NEVER TIP OFF THE GAS TANK, I WILL FILL THE GAS TANK AND I EXPERIENCE ERRATIC BEHAVIOR WITHOUT FAIL. IT DOES NOT MATTER IF I SIT AT THE GAS PUMP OR DRIVE AWAY IMMEDIATELY, THE VEHICLE WILL ENTER A DISTRESSING ROUTINE OF JOLTING, AND TURNING OFF. THIS HAS BECOME A SAFETY ISSUE AT TIMES, THE UNPREDICTABLE BEHAVIOR HAS HAPPENED IN TRAFFIC WHILE CROSSING BUSY INTERSECTIONS, DRIVING DOWN THE HIGHWAY AS WELL AS LEAVING THE PUMP. IF THE VEHICLE IS NOT IN MOTION IT WILL SHUT OFF COMPLETELY. THIS OCCURS WHETHER I'M STILL AT THE PUMP PREPARING TO DRIVE OFF, STOPPING AT A STOP SIGN, OR WHILE WAITING TRAFFIC LIGHT. THE JERKING ERRATIC BEHAVIOR OCCURS ANYTIME THE VEHICLE IS IN MOTION. IT DOES NOT MATTER IF I'M GOING 5MPH OR 60MPH. IT ALWAYS OCCURS WITHING 3 MILES OF FILLING UP THE VEHICLE. TIME IS NOT THE REMEDY BUT RATHER DISTANCE AS THE VEHICLE MY EXPERIENCE ERRATIC BEHAVIOR MULTIPLE TIMES. THIS ISSUE STARTED 3 YEARS AGO AND CONTINUES TODAY. PLEASE INVESTIGATE THIS GROWING PROBLEM AMONG JEEP VEHICLES TO AVOID FUTURE MAJOR ACCIDENTS OR FATALITIES. CONCERNED JEEP COMPASS OWNER.
NHTSA complaint #11180628 — an unverified report by a vehicle owner.
Rowlett, TX
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM ALERTED HIM TO CHECK THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PLACED AIR IN THE TIRE. WHILE DRIVING FROM THE FUEL STATION AND MAKING A LEFT TURN, THE CROSS MEMBER FRACTURED INTO THE TIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NEAR A REPAIR FACILITY AND THE MECHANIC DIAGNOSED THAT THE CROSS MEMBER HAD EXTENSIVE RUST TO THE POINT THAT IT FRACTURED INTO THE FRAME. THE VEHICLE WAS THEN TOWED TO A SECOND FACILITY FOR DIAGNOSTIC TESTING. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN MANUFACTURER EXTENDED WARRANTY CAMPAIGN NUMBER: X69 (FRONT AND REAR CROSS MEMBER CORROSION) AND TSB NUMBER: 23012-14. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11174794 — an unverified report by a vehicle owner.
Rowlett, TX
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM ALERTED HIM TO CHECK THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PLACED AIR IN THE TIRE. WHILE DRIVING FROM THE FUEL STATION AND MAKING A LEFT TURN, THE CROSS MEMBER FRACTURED INTO THE TIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NEAR A REPAIR FACILITY AND THE MECHANIC DIAGNOSED THAT THE CROSS MEMBER HAD EXTENSIVE RUST TO THE POINT THAT IT FRACTURED INTO THE FRAME. THE VEHICLE WAS THEN TOWED TO A SECOND FACILITY FOR DIAGNOSTIC TESTING. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN MANUFACTURER EXTENDED WARRANTY CAMPAIGN NUMBER: X69 (FRONT AND REAR CROSS MEMBER CORROSION) AND TSB NUMBER: 23012-14. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11174794 — an unverified report by a vehicle owner.
at 127,000 milesFarmington, NY
FUEL/PROPULSION SYSTEM
I BOUGHT THIS CAR FOR MY DAUGHTER USED AND THE FUEL MILEAGE WAS POOR. I HAVE HAD THIS CAR TO MULTIPLE SHOPS AND EVEN A DODGE DEALER WHO DID NOT DIAGNOSE THE PROBLEM CORRECTLY. I FOUND A NEW GARAGE THAT WAS VERY HONEST AND THEY FOUND THAT THE VALVE INSIDE THE GAS TANK THAT CONTROLS WHERE THE FUEL GETS TRANSFERRED TO WAS FAULTY. THIS CAUSED GAS TO BE SENT TO THE CATALYTIC CONVERTER AND VAPORS TO BE SENT TO THE ENGINE CAUSING THE CAR TO STALL WITHIN A 1/8 A 1/2 OF A MILE AFTER FILLING THE TANK. THE CAR WOULD BASICALLY SHUT DOWN AND STALL OUT CAUSING CONTROL ISSUES. THIS ALSO CAUSED DAMAGE TO THE CONVERTERS AND ALSO THE COAL FILTER ON THE GAS TANK. IT HAS TAKEN MANY DEALERS TO FIND ONE THAT COULD DIAGNOSE THE PROBLEM AND AFTER ABOUT $3000 IN REPAIRS IT IS FINALLY BEING FIXED. THIS FAULT IN THE VALVE COULD CAUSE A FIRE WITH HEAT IN THE CONVERTER AND IS VERY DANGEROUS. I HAVE SEEN A LOT OF INFORMATION ONLINE WITH OTHER DODGE COMPASS CUSTOMERS HAVING THIS PROBLEM AND THE ONLY WAY TO FIX IT, IS TO REPLACE THE GAS TANK. THE OTHER OPTION IS TO NEVER FILL UP YOUR GAS TANK. THIS IS A SAFETY CONCERN THAT I BELIEVE SHOULD BE LOOKED INTO.
NHTSA complaint #11174796 — an unverified report by a vehicle owner.
at 139,000 milesRaleigh, NC
SUSPENSION
WHILE DRIVING THE DRIVER SIDE REAR WHEEL SUDDENLY TILTED INWARD SO WHEN WAS RUBBING WHEEL WELL. GOT VEHICLE HOME LESS THAN 1 MILE AWAY AND SAW CROSS MEMBER RUSTED COMPLETELY ALLOWING UPPER CONTROL ARM TO MOVE.
NHTSA complaint #11173699 — an unverified report by a vehicle owner.
at 140,000 milesClarksburg, MD
SUSPENSION
THE FRONT SUB-FRAME (DRIVERS SIDE) OF MY DAUGHTERS CAR BROKE. THANKFULLY SHE WAS JUST PULLING UP TO A STOP LIGHT LEAVING A COLLEGE CAMPUS WHEN IT BROKE AND NOT ON THE HIGHWAY OR MOVING FAST. THE PIECE JUST SNAPPED. I SEE THERE IS AN ISSUE WITH SOME OF THE 2007 COMPASS WHERE THEY EXTENDED THE WARRANTY BUT IT DOES NOT APPLY TO OUR VIN NUMBER FOR SOME REASON. THIS IS A HUGE SAFETY ISSUE.
NHTSA complaint #11171877 — an unverified report by a vehicle owner.
at 130,000 milesCrescent City, CA
SUSPENSION
PARKING BRAKE DOESN'T WORK AND THE STABILITY OF THE VEHICLE IS NOT GOOD IT WOBBLES AROUND TURNS AND I'M AFRAID THE VEHICLE WILL ROLL ONE DAY. THIS UNSTABLE CONDITION WILL HAPPEN ON THE CITY HIGHWAY AND CITY STREETS WHILE IN MOTION DRIVING. I PUT ON THE PARKING BRAKE AND IT DOES NOT STOP THE VEHICLE BECAUSE I CAN DRIVE IF I FORGOT I PUT IT ON WITHOUT ANY PROBLEMS AND I'LL HEAR THE BEEPING GO OFF AND PUT MY PARKING BRAKE ON. I FEEL AS IF ONE DAY TO SCHOOL MY VEHICLE WILL ROCK UNSTABLE AND CAUSE ME TO WRECK EVEN THOUGH I AM VERY CAREFUL.
NHTSA complaint #11166062 — an unverified report by a vehicle owner.
at 130,000 milesCrescent City, CA
SERVICE BRAKES
PARKING BRAKE DOESN'T WORK AND THE STABILITY OF THE VEHICLE IS NOT GOOD IT WOBBLES AROUND TURNS AND I'M AFRAID THE VEHICLE WILL ROLL ONE DAY. THIS UNSTABLE CONDITION WILL HAPPEN ON THE CITY HIGHWAY AND CITY STREETS WHILE IN MOTION DRIVING. I PUT ON THE PARKING BRAKE AND IT DOES NOT STOP THE VEHICLE BECAUSE I CAN DRIVE IF I FORGOT I PUT IT ON WITHOUT ANY PROBLEMS AND I'LL HEAR THE BEEPING GO OFF AND PUT MY PARKING BRAKE ON. I FEEL AS IF ONE DAY TO SCHOOL MY VEHICLE WILL ROCK UNSTABLE AND CAUSE ME TO WRECK EVEN THOUGH I AM VERY CAREFUL.
NHTSA complaint #11166062 — an unverified report by a vehicle owner.
at 130,000 milesCrescent City, CA
ELECTRONIC STABILITY CONTROL (ESC)
PARKING BRAKE DOESN'T WORK AND THE STABILITY OF THE VEHICLE IS NOT GOOD IT WOBBLES AROUND TURNS AND I'M AFRAID THE VEHICLE WILL ROLL ONE DAY. THIS UNSTABLE CONDITION WILL HAPPEN ON THE CITY HIGHWAY AND CITY STREETS WHILE IN MOTION DRIVING. I PUT ON THE PARKING BRAKE AND IT DOES NOT STOP THE VEHICLE BECAUSE I CAN DRIVE IF I FORGOT I PUT IT ON WITHOUT ANY PROBLEMS AND I'LL HEAR THE BEEPING GO OFF AND PUT MY PARKING BRAKE ON. I FEEL AS IF ONE DAY TO SCHOOL MY VEHICLE WILL ROCK UNSTABLE AND CAUSE ME TO WRECK EVEN THOUGH I AM VERY CAREFUL.
NHTSA complaint #11166062 — an unverified report by a vehicle owner.
at 111,000 milesCarson City, NV
FUEL/PROPULSION SYSTEM
THERE'S A FUEL ISSUE, AS YOU TOP OFF THE GAS DRIVE IT A HALF A MILE THE CAR JERKS AND SHUTS OFF STEERING WHEEL LOCKS UP, AFTER A FEW TIMES OF IT HAPPENING AFTER FUELING THE CAR UP. ITS DANGEROUS AND A SAFETY ISSUE. LOOKED IT UP AND A BUNCH OF PEOPLE WITH MY MODEL HAD THE SAME ISSUE AND IT HAS TO DUE WITH FUEL GETTING IN THE EVAP CHAMBER WHICH REQUIRES A FULL TANK REPLACEMENT REPORTED FROM MULTIPLE OWNERS OF MY MODEL. WHICH IS AN EMISSIONS AND SAFETY ISSUE. ITS IN MOTION LESS THAN A MILE AFTER FUELING COMPLETELY WHEN IT JERKS THEN STALLS.
NHTSA complaint #11166121 — an unverified report by a vehicle owner.
at 105 milesLafayette, IN
UNKNOWN OR OTHER
I BOUGHT THE JEEP COMPASS AROUND JULY OR AUG. NO SOONER THEN I BOUGHT IT IT WOULD JERK WHEN I WOULD TAKE OFF. THEN MY RPMS WOULD REV UP. LILE ITS NOT SHIFTING THE RIFHT WAY. ALSO MY JEEP HAS A HARD TIME GOING UP HILL. I DON'T FEEL LIKE MY JEEP IS SAFE AND IT SCARES ME. ALSO MY ENGINE LIGHT CAME ON TODAY.
NHTSA complaint #11153948 — an unverified report by a vehicle owner.
at 105 milesLafayette, IN
ENGINE
I BOUGHT THE JEEP COMPASS AROUND JULY OR AUG. NO SOONER THEN I BOUGHT IT IT WOULD JERK WHEN I WOULD TAKE OFF. THEN MY RPMS WOULD REV UP. LILE ITS NOT SHIFTING THE RIFHT WAY. ALSO MY JEEP HAS A HARD TIME GOING UP HILL. I DON'T FEEL LIKE MY JEEP IS SAFE AND IT SCARES ME. ALSO MY ENGINE LIGHT CAME ON TODAY.
NHTSA complaint #11153948 — an unverified report by a vehicle owner.