104 of the
327 complaints filed about the Jeep Compass 4X4
are about the suspension —
32% of everything owners reported.
The worst model year for it is 2007.
THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.
NHTSA complaint #11234673 — an unverified report by a vehicle owner.
THE FRONT SUBFRAME IS COMPLETELY RUSTED OUT. HAD TO HAVE VEHICLE TOWED HOME BECAUSE THE FRONT WHEELS LOOK LIKE A BOW-LEGGED COWBOY BECAUSE THE SUBFRAME BASICALLY SNAPPED AS WE WERE DRIVING. APPARENTLY THIS HAS BEEN AN ONGOING ISSUE AND JEEP REFUSES TO RECALL THIS. 2007 HAD THE SAME ISSUE AND THEY EXTENDED A "WARRANTY" TO GET THIS FIXED. 2009 IS MADE, OBVIOUSLY WITH THE SAME JUNK METAL, AND YET THEY REFUSE TO FIX THEIR INCOMPETENCE. WONDER HOW MANY PEOPLE HAVE DIED DUE TO THIS NEGLIGENCE. NOT HAPPY JEEP.
NHTSA complaint #11217562 — an unverified report by a vehicle owner.
WHEN DRIVING OVER BUMPS YOU CAN CLEARLY HEAR THE SUSPENSION OR STRUTS. YOU CAN HEAR THEM ALSO WHILE JUST DRIVING DOWN THE ROAD. SOMETIMES IT SOUNDS LIKE THE BOLTS ARE GONNA COME OUT. IT ALSO HAVE SOME KIND OF CREAKY NOISE SOMETIMES AS WELL
NHTSA complaint #11206316 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE ACCELERATING UP TO 60 MPH, THERE WAS A RATTLING NOISE DETECTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
NHTSA complaint #11182286 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM ALERTED HIM TO CHECK THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PLACED AIR IN THE TIRE. WHILE DRIVING FROM THE FUEL STATION AND MAKING A LEFT TURN, THE CROSS MEMBER FRACTURED INTO THE TIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NEAR A REPAIR FACILITY AND THE MECHANIC DIAGNOSED THAT THE CROSS MEMBER HAD EXTENSIVE RUST TO THE POINT THAT IT FRACTURED INTO THE FRAME. THE VEHICLE WAS THEN TOWED TO A SECOND FACILITY FOR DIAGNOSTIC TESTING. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN MANUFACTURER EXTENDED WARRANTY CAMPAIGN NUMBER: X69 (FRONT AND REAR CROSS MEMBER CORROSION) AND TSB NUMBER: 23012-14. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11174794 — an unverified report by a vehicle owner.
WHILE DRIVING THE DRIVER SIDE REAR WHEEL SUDDENLY TILTED INWARD SO WHEN WAS RUBBING WHEEL WELL. GOT VEHICLE HOME LESS THAN 1 MILE AWAY AND SAW CROSS MEMBER RUSTED COMPLETELY ALLOWING UPPER CONTROL ARM TO MOVE.
NHTSA complaint #11173699 — an unverified report by a vehicle owner.
THE FRONT SUB-FRAME (DRIVERS SIDE) OF MY DAUGHTERS CAR BROKE. THANKFULLY SHE WAS JUST PULLING UP TO A STOP LIGHT LEAVING A COLLEGE CAMPUS WHEN IT BROKE AND NOT ON THE HIGHWAY OR MOVING FAST. THE PIECE JUST SNAPPED. I SEE THERE IS AN ISSUE WITH SOME OF THE 2007 COMPASS WHERE THEY EXTENDED THE WARRANTY BUT IT DOES NOT APPLY TO OUR VIN NUMBER FOR SOME REASON. THIS IS A HUGE SAFETY ISSUE.
NHTSA complaint #11171877 — an unverified report by a vehicle owner.
PARKING BRAKE DOESN'T WORK AND THE STABILITY OF THE VEHICLE IS NOT GOOD IT WOBBLES AROUND TURNS AND I'M AFRAID THE VEHICLE WILL ROLL ONE DAY. THIS UNSTABLE CONDITION WILL HAPPEN ON THE CITY HIGHWAY AND CITY STREETS WHILE IN MOTION DRIVING. I PUT ON THE PARKING BRAKE AND IT DOES NOT STOP THE VEHICLE BECAUSE I CAN DRIVE IF I FORGOT I PUT IT ON WITHOUT ANY PROBLEMS AND I'LL HEAR THE BEEPING GO OFF AND PUT MY PARKING BRAKE ON. I FEEL AS IF ONE DAY TO SCHOOL MY VEHICLE WILL ROCK UNSTABLE AND CAUSE ME TO WRECK EVEN THOUGH I AM VERY CAREFUL.
NHTSA complaint #11166062 — an unverified report by a vehicle owner.
HAD A LOT OF BANGING NOISES OVER BUMPS. AFTER AN INSPECTION UNDER CAR, FOUND FRONT & REAR SUB FRAMES ROTTED OUT. ALSO REAR WHEEL BEARINGS BAD, BROKEN ABS TONE RINGS. REAR SUSPENSION LINKS SEIZED TO REAR SUB FRAME. I ALSO HAD TO REPLACE FRONT STRUTS & SWAY BAR BUSHINGS. (VERY POOR FOR A 10 YEAR OLD CAR)
NHTSA complaint #11151842 — an unverified report by a vehicle owner.
I RECENTLY TOOK MY VEHICLE TO A LOCAL SHOP BECAUSE OF LOUD CLUNKING NOISES. THEY STATED THAT THE REAR SUSPENSION IS TOTALLY ROTTED OUT AND THE CLUNKING WAS BASICALLY THINGS SHIFTING AROUND UNDERNEATH. HE TOLD ME IT WAS A REAL SAFETY ISSUE AND SAID IT IS NOT SAFE TO BE ON THE ROAD. HE ALSO STATED THE FRONT IS ROTTED AS WELL.
NHTSA complaint #11124393 — an unverified report by a vehicle owner.
RE:FRONT FRAME CROSSMEMBER. THESE PARTS WERE INSPECTED AS OK IN 2014 BY DEALER PER THE CHRYSLER WARRANTY EXTENSION LETTER ABOUT FRAME ROT. IN JULY 2018 ROT AND DETERIORATION DISCOVERED BY OWNER THAT WOULD HAVE BEEN THERE PRIOR TO THE WARRANTY EXTENSION EXPIRATION IN JULY 2017. THE WARRANTY EXTENSION PERIOD WAS TOO SHORT AND CHRYSLER SHOULD HAVE HAD THE VEHICLES RE-INSPECTED FOR DETERIORATION THROUGHOUT THE WARRANTY PERIOD. I AM WANTING A FAIR RESOLUTION TO A NOW DANGEROUS SITUATION WITH MY VEHICLE.
NHTSA complaint #11121226 — an unverified report by a vehicle owner.
"TAKATA RECALL" EVERY TIME I HAVE TO DRIVE MY 2007 JEEP COMPASS I AM SCARED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN. I HAVE HAD THE WHOLE CONTROL ARM AND TIE RODS REPLACED IN MY JEEP JUST A FEW MONTHS AGO DUE TO VERY LOUD SQUEEKING IN THE REAR END OF THE VEHICLE, IT MAKES THE SOUND WHEN DRIVING SLOW OR FAST, ANY TINY MOVEMENT SUCH AS GETTING IN AND OUT OF THE VEHICLE WHILE NOT RUNNING MAKES THE LOUDEST SQUEAKING SOUND! ITS LIKE NAILS ON A CHALKBOARD! I ALREADY HAVE TO TAKE IT BACK IN DUE TO THE SAME SOUND THE FIX LASTED ABOUT 2 WEEKS! THERE IS SOMETHING MAJORLY WRONG WITH THIS MAKE AND MODEL!
NHTSA complaint #11102600 — an unverified report by a vehicle owner.
THIS HAS BEEN A KNOWN PROBLEM A LOT ( WHEN I GOOGLED IT ). THIS IS 100% GOING TO GET SOMEONE HURT OR MULTIPLE HURT !!! THE FRONT CROSS MEMBER AND FRONT SUB FRAME IS TOTALLY RUSTED OUT TO THE THE POINT OF AFFECTING ( STEERING AND STABILITY ) !!! WHAT ARE YOU GUYS WAITING FOR ???????? SOMEONE IS GOING TO GET HURT WITH THIS SERIOUS SAFETY ISSUE !!!!!!!!!!!
NHTSA complaint #11099342 — an unverified report by a vehicle owner.
MY 17 YEAR OLD SON WAS DRIVING HOME FROM SCHOOL. ALL OF A SUDDEN THE FRONT END OF HIS JEEP COMPASS PULLED LEFT AND WAS VERY HARD TO STEER AND GRINDING VERY LOUD. THE FRONT LEFT TIRE WAS POINTING OUT AND THE STEERING WHEEL WAS OFF CENTER. I TOOK IT TO THE GARAGE AND THE MAIN CROSS MEMBER RUSTED THROUGH AND BROKE. I CONTACTED JEEP AND THEY SAID THAT THERE WAS AN EXTENDED 10 YEAR WARRANTY ON THIS PARTS DUE TO THE SAME ISSUES. HOWEVER, THE 10 YEAR WARRANTY RAN OUT IN JULY 2016. IF THEY KNOW THAT THERE ARE ISSUES AND ALREADY EXTENDED WARRANTY FOR 10 YEARS; WHY DON'T THEY MAKE IT RIGHT ON ALL THE VEHICLES.
NHTSA complaint #11089914 — an unverified report by a vehicle owner.
TOOK VEHICLE TO BE SAFETY INSPECTED, AND IT FAILED BECAUSE THE REAR SUBFRAME OR CROSSMEMBER WAS ROTTED OUT..... THIS IS A PROBLEM KNOWN TO JEEP .... BUT THEY SAID THIS VEHICLE WAS NOT COVERED BY THE WARRANTY.
NHTSA complaint #11075063 — an unverified report by a vehicle owner.
RECEIVED THE FEBRUARY 15, 2017 LETTER ABOUT THE WARRANTY EXTENDED TO 10 YEARS/ UNLIMITED MILES ON THE FRONT AND REAR CROSSMEMBERS. AT THE TIME OF THE LETTER THE CONDITION MENTIONED HAD NOT BEEN EXPERIENCED. THE CONDITION DID PRESENT ITSELF AND THE VEHICLE WAS TAKEN IN FOR INSPECTION. BOTH THE FRONT AND REAR WERE RECOMMENDED BE REPLACED HOWEVER WAS INFORMED THE WARRANTY PERIOD IS FROM THE BUILD DATE WHICH WAS IN OCTOBER 2007 THEREFOR MISSING THE WARRANTY PERIOD BY A MONTH. IF THE LETTER STATED THE DATE OF MANUFACTURE AN INSPECTION COULD HAVE BEEN SCHEDULED BEFORE IT EXPIRED.
NHTSA complaint #11052473 — an unverified report by a vehicle owner.
I HAVE HAD THIS JEEP FOR LITTLE OVER A YEAR AND HAVE HAD TO REPLACE THE FUEL PUMP, THE DRIVE CHAIN, FRONT CONTROL ARMS AND NOW I AM TOLD THAT THE SUBFRAME IS RUSTED AND APPARENTLY CRACKED AS IT MAKES AWFULLY LOAD NOISES IN THE BACK. I HAVE CONTACTED A JEEP DEALER TO CK ON THE REPLACEMENT OF THE SUBFRAME. I AGREE, DO NOT BUY A JEEP.
NHTSA complaint #11032327 — an unverified report by a vehicle owner.
WHEN COMING TO A QUICK STOP AT A TRAFFIC LIGHT ON A VERY ROUGH ROAD SURFACE, A LOUD CLUNK IN THE FRONT END WAS HEARD. WHEN THE LIGHT TURNED GREEN, THE STEERING WHEEL HAD TO BE TURNED RIGHT TO GO STRAIGHT, ALONG WITH A LOUD TIRE SQUEAL. WE PULLED INTO A PARKING LOT TO FIND THE LEFT FRONT TIRE WAS CONTACTING THE REAR OF THE WHEEL WELL. INSPECTION UNDERNEATH REVEALED A ROTTED OUT SUBFRAME/CROSSMEMBER WHICH IS SPLIT ALL THE WAY ACROSS THE BACK. IT ALSO HAS SOME LEAKING FLUID COMING DOWN FROM ABOVE THE CROSSMEMBER WHILE THE ENGINE IS RUNNING. THIS IS SATURDAY AND THE INCIDENT WAS FOLLOWED BY A $135 FLATBED TRIP TO A DEALERSHIP FOR WHAT SHOULD BE AN INTERESTING MONDAY MORNING CONVERSATION ABOUT THE HORRIFIC POSSIBILITIES IF THIS SUSPENSION HAD COLLAPSED AT SPEED.
NHTSA complaint #11032196 — an unverified report by a vehicle owner.