2017 Jeep Compass transmission problems

POWER TRAIN

The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger’s side of the vehicle were shaking and vibrating abnormally. The contact stopped the vehicle to inspect it and became aware that the front passenger’s side wheel was extremely hot to the touch. The contact deactivated the Traction Control light, and the failure was temporarily corrected before recurring. The cause of the failure was not yet determined. The local dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V301000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 61,000.

NHTSA complaint #11719884 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2017 Jeep Compass. The contact stated that while driving 10 MPH in the middle lane, the vehicle stopped unexpectedly. While accelerating, there was an abnormal grinding and clanking metallic sound coming from the vehicle. There were no warning lights illuminated. After three hours of being stranded on the roadway, the vehicle was towed to the residence. An independent mechanic determined that the failure was related to the drive shaft, transfer case, and driver’s side front half shaft. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,851.

NHTSA complaint #11715198 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking, and the contact noticed a burning odor. Additionally, the transmission failed to shift as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured half-shaft. The contact was informed that the half-shaft needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced NHTSA Campaign Number: 17V301000 (Power Train); however, the VIN was not included in the recall. The vehicle had been taken to the dealer several times; however, the failure recently became a persistent failure. The contact was referred to the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,862.

NHTSA complaint #11678526 — an unverified report by a vehicle owner.

POWER TRAIN

Unknown

NHTSA complaint #11634327 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2017 Jeep Compass. The contact stated that when the vehicle was started, the ABS, traction control, and other unknown warning lights illuminated. On another occasion, while driving at approximately 15 MPH, the tires locked up and unlocked. The vehicle was taken to a dealer where it was diagnosed that the PCU sensor needed to be replaced. The vehicle was not repaired, and the vehicle was towed back to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 158,000.

NHTSA complaint #11586319 — an unverified report by a vehicle owner.

POWER TRAIN:AXLE ASSEMBLY

The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with an excessive amount of play in the passenger’s side front axle. The contact was advised to take the vehicle to a transmission specialist. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,900.

NHTSA complaint #11570745 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2017 Jeep Compass. The contact stated that while his wife was driving at undisclosed speeds, the vehicle stalled on several occasions. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. The VIN was not available.

NHTSA complaint #11544018 — an unverified report by a vehicle owner.

POWER TRAIN

Question 1: The Auto stop start system went out last October or November and I couldn't get it into the shop with in the warranty because they wouldn't schedule it. After that in February my battery started dying and I had to replace my battery 5 times now. That's when starting in August all of my instrument cluster/panel would light up and it would start my lights on the inside of the car to flash, radio to start cracking and the doors locks switching back and forth. It then will start flashing the ABS warning. The ABS warning wont stay on but it will ding and flash about every 2-5 minutes. Then it will show the pull over safely vehicle ill shut off soon and begin locking up my front driver side tire and rip you into on coming traffic. Then it will start going into limp mode and then revving up on its own. Question 2: The tire being squeezed by the brake will rip you around and start turning the whole car into the other lane/ oncoming traffic. It will also start shutting down. Question 3: A mechanic at O'Reilly's ran system diagnostic and then looked it up and saw that Campaign NO: 17V740000 and Campaign NO: 17V301000. Question 4: No. Question 5: The only issue started in October/ November of 2021 and that was the start stop system went out and the dealership wouldn't see me and told us not to worry because it wasn't important. Then the battery dying every couple of weeks and constantly needing jumped or replaced. Then came the the ABS warning and then the whole car shutting down and locking the drivers wheel up in August.

NHTSA complaint #11484881 — an unverified report by a vehicle owner.

POWER TRAIN

My vehicle continually stalls when driving or at stop lights. Sometimes it will start back up other times I have to have it towed.

NHTSA complaint #11438936 — an unverified report by a vehicle owner.

POWER TRAIN

MY VEHICLE WENT FROM NOT BEING ABLE TO CONTROL ACCELERATION OR ACCELERATE AND MAKING A STRANGE SOUND WHILE IN MOTION WHILE THE RPM WAS STEADY GOING UP, TO NOT ACCELERATING AT ALL WHILE IN MOTION, TO NOT SHIFTING GEARS, TO NOT DOING ANYTHING IN LESS THAN 24 HOURS. I WAS ON THE HIGHWAY WHEN I FIRST NOTICED ALL OF THE PROBLEMS. I HAD TO PULL ON SIDE OF THE ROAD MULTIPLE TIMES. IT WAS SCARY AND DANGEROUS BEING ON SIDE OF THE ROAD AS A WOMAN AT NIGHT WITH VERY LITTLE LIGHTING IN THE AREA. WHEN THE VEHICLE DIDN'T WANT TO DO ANYTHING AT ALL IT WAS PARKED.

NHTSA complaint #11396462 — an unverified report by a vehicle owner.

POWER TRAIN

WHEN DRIVING, THE CAR WILL RANDOMLY NOT ACCELERATE ON THE HIGHWAY, WILL NOT ACCELERATE WHEN FIRST DRIVING AFTER TURNING THE VEHICLE ON, OR NOT ACCELERATE AFTER THE VEHICLE REACHES 40 MPH OR ABOVE. THE TRANSMISSION ALSO HAS HAD, SINCE FIRST PURCHASING THE VEHICLE, WHERE IT WILL RANDOMLY STALL OR HICCUP BEFORE SUDDENLY RECATCHING AND WORKING CORRECTLY.

NHTSA complaint #11394679 — an unverified report by a vehicle owner.

POWER TRAIN

THE JEEP WILL RANDOMLY DOWNSHIFT SO HARD IT WILL MAKE A TERRIBLE SOUND WHILE THROWING ALL PASSENGERS FORWARD. IT ALSO HAS DONE THIS SHIFTING UP AS WELL BUT IS MORE LIKELY TO DO IT WHILE DOWNSHIFTING. HAS ALREADY BEEN BROUGHT TO THE DEALERSHIP AND WAS GIVEN A TRANSMISSION UPDATE ELECTRONICALLY BUT THINGS WERE JUST AS BAD THE DAY AFTER I LEFT THE DEALERSHIP SO I CAN ASSUME THAT THE UPDATES ARE NOT EFFECTIVE TO HANDLE THIS. FROM HOW HARD IT SHIFTS IT SOUNDS LIKE SOMETHING IS GOING TO SNAP.

NHTSA complaint #11390613 — an unverified report by a vehicle owner.

POWER TRAIN

MY STRUTS AS WELL AS 2 OF MY COUSINS WITH THE SAME MAKE AND MODEL JEEPS HAVE ALL BEEN A PROBLEM. SO THERE HAS TO BE AN ISSUE WITH JEEP COMPASS STRUTS

NHTSA complaint #11384723 — an unverified report by a vehicle owner.

POWER TRAIN

TRANSMISSION SHIFTS BACK N FORTH VERY BAD. ONLY 71,649 MILES. NEED TO FIX IT. PLEASE.

NHTSA complaint #11375118 — an unverified report by a vehicle owner.

POWER TRAIN

I WAS GETTING ONTO THE FREEWAY GOT UP TO 60 MILES AN HOUR I SAW MY ALTERNATOR LIGHT BLINK THEN MY TRACTION CONTROL LIGHT CAME ON AND THE MOTOR LOST ALL POWER AND NOW THEY'RE TELLING ME THAT MY THROTTLE BODY IS BAD AND I SEE A LOT OF COMPLAINTS ON THE INTERNET ABOUT JEEP COMPASS THROTTLE BODIES

NHTSA complaint #11374858 — an unverified report by a vehicle owner.

POWER TRAIN

MY LOW OIL PRESSURE LIGHT CAME ON. I TOOK IT TO GET THE OIL CHANGED AS IT WAS DUE FOR AN OIL CHANGE ANYWAY. THEY TOLD ME MY OIL LEVEL WAS 3.5 QUARTS LOW AND THAT I NEEDED TO TAKE THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT BECAUSE IT SHOULDN'T BE USING THAT MUCH OIL BETWEEN REGULAR OIL CHANGES. I TOOK IT TO JEEP WHERE THEY DIDN'T EVEN LOOK AT THE VEHICLE AND JUST TOLD ME THAT THIS ENGINE IS KNOWN TO BURN THAT MUCH OIL BETWEEN OIL CHANGES AND JEEP DEEMS IT AS 'ACCEPTABLE' BECAUSE THE OWNERS MANUEL STATES TO CHECK OIL LEVELS AT EVERY FILL UP AND ADD OIL AS NEEDED TO MAINTAIN A SAFE OIL LEVEL. HOW IS IT EVEN ACCEPTABLE FOR A BRAND NEW 2017 VEHICLE TO BURN 3.5 QUARTS OF OIL BETWEEN REGULAR OIL CHANGES? WHY DOES JEEP FIND IT ACCEPTABLE THAT I NEED TO CARRY OIL AROUND IN MY CAR 'JUST IN CASE' IT GETS LOW? WHY ARE THEY NOT FIXING THIS ISSUE?!

NHTSA complaint #11372930 — an unverified report by a vehicle owner.

POWER TRAIN

I WAS IN THE KWIK TRIP CARWASH WITH MY ENGINE ON AND IN PARK, WHEN THE VEHICLE, ( A 2017 JEEP COMPASS 4X4 HIGH ALTITUDE), SUDDENLY GOES FORWARD AND THE ONLY WAY TO STOP WAS TO TURN THE ENGINE OFF. THE BRAKES DIDN'T STOP IT. THIS HAPPENED ON JULY 5TH 2020, AT APPROXIMATELY 9:20 PM IN SHAWANO, WI.

NHTSA complaint #11337791 — an unverified report by a vehicle owner.

POWER TRAIN

WHILE DRIVING THE ENGINE LIGHT COMES ON, INPUT THE CAR IN PARK AND THEN TRY TO PUT IT BACK IN GEAR AND IT WON'T GO. I SHUT THE CAR OFF AND IT WILL THEN GO IN GEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED, AS WELL AS WHEN I GET TO AROUND 2500 RPM THE TRANSMISSION MISSES.

NHTSA complaint #11329433 — an unverified report by a vehicle owner.

POWER TRAIN

MY JEEP HAS BEEN HAVING SHIFTING PROBLEMS, WHERE IT WILL STOP AND TELL ME I HAVE TO PARK BEFORE I SHIFT AS I AM DRIVING. THE "D" ON THE SHIFTER WILL BLINK AND IT WILL READ I NEED TO BE IN PARK TO SHIFT. I PULL OVER, HAVE TO PUT MY CAR IN PARK, AND THEN TRY TO RESTART MY VEHICLE. IT TAKES SEVERAL ATTEMPTS TO RESTART IT. THIS HAS BEEN HAPPENING AS I AM IN THE MIDDLE OF DRIVING AND ABOUT TO GO TO A LIGHT OR STOP SIGN. IF YOU COME TO A STOP, IT COMPLETELY BRAKES AND YOU CANNOT MOVE IT. THANKFULLY, THIS HAS ONLY HAPPENED ON A STREET NOT THE HIGHWAY, BUT I AM SCARED THAT IT MIGHT. I HAVE SEEN ON THE INTERNET THAT THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH JEEPS, AND IT HAS ESCALATED TO A SERIOUS WRECK. I DO NOT WANT THAT TO HAPPEN. I FEEL I SHOULD NOT HAVE TO PAY FOR THIS PROBLEM, ESPECIALLY WHEN MY LEASE IS ALMOST UP.

NHTSA complaint #11318940 — an unverified report by a vehicle owner.

POWER TRAIN

CAR HAS BEEN REPEATEDLY STALLING WHEN GOING INTO A TURN OR COMING TO A STOP. LOW OIL PRESSURE LIGHT WILL FLASH AT TIMES WHILE DRIVING. STALLS AND LOW OIL PRESSURE WARNING FLASH SOMETIMES OCCUR AT THE SAME TIME, SOMETIMES DO NOT. CAR RECENTLY STALLED WHILE GOING 35MPH ON A HIGHWAY. REQUIRES STOPPING CAR, PUTTING INTO PARK, AND THEN RESTARTING, WHICH TAKES 10-15 SECONDS FOR STARTER TO GET ENGINE TO TURN OVER. WHEN AT IDLE IN PARK, THROTTLE DOES NOT RESPOND TO GAS PEDAL.

NHTSA complaint #11309615 — an unverified report by a vehicle owner.

POWER TRAIN

WHILE DRIVING ON FREEWAY THIS MORNING THE VEHICLE DRIVETRAIN DISENGAGE AND WAS NOT ABLE TO ACCELERATE WITH WARNING MESSAGE SHOWING PLACE CAR IN PARK - SELECT MODE - SOMETHING TO THAT AFFECT - THIS THE SECOND TIME THIS HAS HAPPENED- FIRST TIME ON FREEWAY- THANK GOODNESS TRAFFIC WAS NEXT TO NONE I THINK THIS IS VERY SERIOUS!!!!!

NHTSA complaint #11301910 — an unverified report by a vehicle owner.

POWER TRAIN

MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.

NHTSA complaint #11301186 — an unverified report by a vehicle owner.

POWER TRAIN

2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.

NHTSA complaint #11289571 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11258000 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THIRTY SECONDS AND THEN TURNED OFF. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, WHICH FAILED TO DUPLICATE THE FAILURE AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

NHTSA complaint #11254264 — an unverified report by a vehicle owner.

POWER TRAIN

WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.

NHTSA complaint #11251889 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE ALMOST CRASHED INTO A FIRE HYDRANT. CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) STATED THAT THEY COULD NOT REPLICATE THE FAILURE AND CONDUCTED A SAFETY INSPECTION. THE VEHICLE PASSED THE INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT A CASE MANAGER WOULD REVIEW THE MATTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.

NHTSA complaint #11245280 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THERE WAS A LOSS OF ENGINE POWER AND THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS FLICKERED AND FLASHED DURING THE FAILURE. ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

NHTSA complaint #11233102 — an unverified report by a vehicle owner.