2020 Jeep Gladiator driver assist problems

LANE DEPARTURE: BLIND SPOT DETECTION

The side mirror amber lights warning of a vehicle in the blind spot randomly illuminate and remain on for upwards of an hour or upon turning the vehicle off and back on. The dash randomly notifies me that the forward collision warning isn't available and both side mirror blind spot warning lights illuminate for upwards of an hour or until I turn off and restart the vehicle. The Dash randomly goes blank and doesn't display any information such as speed, RPM, warnings etc.

NHTSA complaint #11723437 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

The side mirror amber lights warning of a vehicle in the blind spot randomly illuminate and remain on for upwards of an hour or upon turning the vehicle off and back on. The dash randomly notifies me that the forward collision warning isn't available and both side mirror blind spot warning lights illuminate for upwards of an hour or until I turn off and restart the vehicle. The Dash randomly goes blank and doesn't display any information such as speed, RPM, warnings etc.

NHTSA complaint #11723437 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at 30 MPH, the instrument panel turned black. The contact stated that the failure persisted upon restarting the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

NHTSA complaint #11707730 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Went to go leave for work and my instrument cluster was completely blank. Was unable to see odometer, CELs, sensors, fuel levels, etc. The cluster never turned back on. I was finally able to get it into a dealer to confirm that the cluster and the gateway module were locked up. The mileage on the vehicle is just over 61,000.

NHTSA complaint #11626747 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Went to go leave for work and my instrument cluster was completely blank. Was unable to see odometer, CELs, sensors, fuel levels, etc. The cluster never turned back on. I was finally able to get it into a dealer to confirm that the cluster and the gateway module were locked up. The mileage on the vehicle is just over 61,000.

NHTSA complaint #11626747 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.

NHTSA complaint #11618687 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

The back up camera freezes and the radio freezes. It won’t turn off until you turn the jeep off and start it up again. The camera will stay frozen with a blue screen I have tons of documented videos but unfortunately this program won’t allow uploads of videos.

NHTSA complaint #11607872 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The back up camera freezes and the radio freezes. It won’t turn off until you turn the jeep off and start it up again. The camera will stay frozen with a blue screen I have tons of documented videos but unfortunately this program won’t allow uploads of videos.

NHTSA complaint #11607872 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.

NHTSA complaint #11578941 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.

NHTSA complaint #11575931 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

I was driving, accelerating into heavy traffic, and just about to go under an overpass (sunny day), when the Forward Collision System activated and hard-braked me to a stop, nearly causing an accident with the vehicle behind me. Although there was a car in front of me, it was not close and there was no danger of a collision (it was accelerating). Worse, no warnings came from the system until it started braking. This has happened several times, always in heavy traffic, and always on a underpass or lower bridge deck. I'm going to have to turn this system off, because I don't want to get rear-ended. My FCS is on the medium setting.

NHTSA complaint #11420182 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/

NHTSA complaint #11414552 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/

NHTSA complaint #11414552 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.

NHTSA complaint #11375048 — an unverified report by a vehicle owner.