36 of the 241 complaints about the 2011 Jeep Liberty are about the fuel system — 15% of everything reported for this model year. Half of the failures with a mileage on record happened before 60,000 miles.
36
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
FUEL/PROPULSION SYSTEM
Everytime I get gas the full tank spits gas back at you which gets everywhere drips down the vehicle on to the ground. Very dangerous.
NHTSA complaint #11673507 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents) due to their malfunctioning. I have had both of my vehicles to licensed mechanics, who have advised me of the same problem. One of the 2011 Jeep Libertys have been owned by me since brand new, the other was bought used. PLEASE PLEASE help us out!!! I have spent so much money trying to repair these vehicles!!! THE ECM & OXYGEN SENSOR need to be recalled!!!
NHTSA complaint #11535067 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Jeep Liberty. The contact stated while adding fuel to the vehicle, there was no indication that the fuel tank was full, and fuel splashed outside of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
NHTSA complaint #11513910 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE THE CONTACT WAS FUELING THE VEHICLE, THE FUEL TANK STOPPED MIDWAY INTO FILLING UP. AS A RESULT, THE FUEL SPILLED ONTO THE GROUND. THE FUEL NOZZLE SHUT OFF REPEATEDLY, WHICH THE CONTACT FELT WAS A SAFETY ISSUE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DEALER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
NHTSA complaint #11291629 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
DURING FILLING UP WITH GAS, WITH THE VEHICLE PARKED ON LEVEL GROUND WITH ENGINE OFF, THE FUELING NOZZLE WILL CLICK OFF WHEN THE TANK IS FULL. HOWEVER, APPROXIMATELY 1 SECOND AFTER THE NOZZLE CLICKS OFF, A SIGNIFICANT AMOUNT OF FUEL SURGES BACK OUT ONTO THE SIDE OF THE VEHICLE, THE OPERATOR, AND THE GROUND. ESTIMATE ABOUT 1-2 CUPS OF FUEL. THIS HAPPENS REGARDLESS OF WHETHER FUELING FAST OR SLOW. ! ASIDE FROM DAMAGING THE PAINT AND FINISH ON THE VEHICLE, FUEL SPLASHING ONTO THE OPERATOR CREATES A VERY HAZARDOUS SITUATION!
NHTSA complaint #11291338 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHEN THE HELL IS CHRYSLER GOING TO TAKE THE FUEL OVERFLOW/SPILLAGE ISSUE SERIOUSLY! RATHER THAN JUST CHARGING THEIR CUSTOMERS $1200 MORE TO REPLACE TANK, REPLACE THE CHECK VALVE IN THE TANKS! JEEZUS!!!! HTTPS://YOUTU.BE/V4DXHSACHB4 IT AFFECTS SO MANY FREAKING PEOPLE. GET YOUR HEADS OUT OF YOUR BUTTS AND DO SOMETHING ABOUT IT INSTEAD OF STICKING YOUR HEADS IN THE SAND AND NOT GIVING A CRAP HOW MANY PEOPLE ARE GETTING COVERED IN GASOLINE FOR EFF'S SAKE! C'MON PEOPLE...CHIME IN. THESE A-HOLES AREN'T GOING TO DO ANYTHING UNTIL WE FRIGGIN' RISE-UP, OR PEOPLE START CATCHING ON FIRE...FOR THE LOVE OF GOD!
NHTSA complaint #11268745 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHEN FILLING UP THE GAS TANK, THE PUMP WILL STOP WHEN THE TANK IS FULL. THEN HOWEVER, THE TANK BURPS UP FUEL ALL OVER THE PLACE, AT LEAST A COUPLE CUPS WORTH. THIS MAKES IT IMPOSSIBLE TO FILL UP THE TANK ALL THE WAY, AND IF I DO THEN GASOLINE GETS SPILLED ALL OVER THE PLACE: THE GROUND, THE CAR BODY, AND ALL OVER THE TIRE. NOT SAFE.
NHTSA complaint #11268375 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHEN GETTING GAS AT THE STATION, GAS WOULD COME BACK OUT OF THE TANK, SPILLING ALL OVER THE CAR.
NHTSA complaint #11207291 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL SPIT BACK DURING REFUELING, PUDDLE OF GASOLINE LEFT ON GROUND AT GAS STATION. FUEL NOZZLE SHUTS OFF REPEATEDLY HARD TO FILL WITH FUEL (NOT SURE WHEN STARTED FOR MANY YEARS)
NHTSA complaint #11197295 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. AFTER REFUELING THE VEHICLE COMPLETELY, FUEL WOULD LEAK FROM THE FUEL TANK. ROMANO CHRYSLER JEEP (215 W GENESEE ST, FAYETTEVILLE, NY 13066) STATED THAT THE FUEL TANK NEEDED TO BE REPLACED AND THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,630.
NHTSA complaint #11097120 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. AFTER REFUELING THE VEHICLE COMPLETELY, FUEL WOULD LEAK FROM THE FUEL TANK. ROMANO CHRYSLER JEEP (215 W GENESEE ST, FAYETTEVILLE, NY 13066) STATED THAT THE FUEL TANK NEEDED TO BE REPLACED AND THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,630.
NHTSA complaint #11097120 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK AT GAS STATION GAS SPEWS OUT OF THE GAS TANK, DOWN THE SIDE OF THE CAR AND ONTO THE PAVEMENT WHEN GAS NOZZLE CLICKS INDICATING TANK IS FULL. SOME GAS SPLASHES ON CLOTHES.
NHTSA complaint #11081584 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I OWNED MY 2011 JEEP LIBERTY SINCE NOVEMBER 2010. WHEN FILLING THE TANK WITH GAS, AS IT NEARS FULL, THE GASOLINE EXPELS OUT OF THE TANK. THIS HAPPENS NINE OUT OF 10 TIMES THAT I FILL THE TANK , AND HAS HAPPENED AS LONG AS I'VE OWNED THE VEHICLE.
NHTSA complaint #11073603 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
JEEP WILL NOT START AFTER IT RUNS FOR A WHILE. IF IT SITS FOR 15 MINUTES, IT WON'T START. IT CRANKS OVER BUT DOES NOT START. IF I WAIT ANOTHER 15 MINUTES OR SO, THEN IT WILL START. ALSO HAVING PROBLEMS FILLING GAS TANK. IT WILL SPILL GAS OUT AT YOU OR KEEP SHUTTING GAS NOZZLE OFF WHEN FILLING AT GAS STATION. THIS ISN'T A ONE TIME PROBLEM. IT HAPPENS ALL THE TIME. GAS STATION ATTENDANT GETS VERY FRUSTRATED TRYING TO FILL TANK.
NHTSA complaint #11033049 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE REFUELING THE VEHICLE AND WHILE THE FUEL TANK WAS FULL, THE NOZZLE CLICKED AND FUEL SUDDENLY SPILLED FROM THE FUEL TANK HOLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/17/17*LJ
NHTSA complaint #11001768 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL OVERFLOWS AND DOES NOT SHUT OFF PROPERLY. GAS SPLASHED ALL OVER ME .
NHTSA complaint #10947592 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
AFTER FILLING MY GAS TANK AND GROCERY SHOPPING, I CAME OUT TO MY CAR AND IT WOULDN'T START, I THEN HAD IT TOWED TO MY LOCAL JEEP DEALERSHIP, THEY DIAGNOSED IT AS A FAULTY TIPM SENSOR, AFTER RESEARCHING ONLINE, TURNS OUT I AM ONE OF HUNDREDS OF THOUSANDS DEALING WITH THE SAME ISSUE, CHRYSLER SHOULD HAVE TO BE HELD RESPONSIBLE FOR KNOWINGLY CONTINUING TO INSTALL FAULTY SENSORS AND THEN NOT ASSISTING WITH REPAIRS. OUTRAGEOUS!!! WHAT IS THE POINT OF INVESTING IN AN AMERICAN BRAND WHEN THEY ARE NOT HELD ACCOUNTABLE?? LOSING ALL MY FAITH...
NHTSA complaint #10874516 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
EVERY TIME I AM REFUELING MY JEEP LIBERTY THE STOP FLOW FOR THE GAS TANK DOES NOT ENGAGE AND CAUSES FUEL TO LEAK TO OVERFLOW ONTO MY VEHICLE, THE GROUND AND ON ME. IT CREATES A LARGE PUDDLE OF GASOLINE AND IS VERY DANGEROUS.
NHTSA complaint #10862366 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHEN FUELING UP THE VEHICLE, THE PUMP CLICKED INDICATING THAT THE TANK WAS FULL. WHEN THE PUMP WAS REMOVED, FUEL SPEWED OUT ON THE GROUND AND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,600.
NHTSA complaint #10825488 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE GAS SPILLED BACK WHILE FUELING.
NHTSA complaint #10807304 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THERE IS AN ISSUE WITH GASOLINE OVERFLOWING FROM THE TANK OF OUR 2011 LIBERTY AFTER THE GAS PUMP HAS SHUT OFF. THIS HAPPENS AFTER THE INITIAL SHUT OFF AS WE ARE NOT TOPPING OFF THE TANK. ABOUT 1 SECOND AFTER THE PUMP STOPS AUTOMATICALLY GASOLINE WILL SPRAY OUT OF THE FILLER NECK AND ALL OVER THE GROUND. THIS HAS HAPPENED AT DIFFERENT FILLING STATIONS; SO IT DOES NOT SEEM LIKE A PUMP ISSUE. IT ONLY HAPPENS AFTER THE PUMP HAS STOPPED. IT DOES NOT HAPPEN WHILE THE GAS PUMP IS RUNNING.
NHTSA complaint #10806387 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL MY CAR UP, UNLESS I FILL IT VERY SLOWLY AND LISTEN CAREFULLY, GAS WILL GUSH OUT AS THE TANK GETS FULL, EVEN AFTER I HAVE STOPPED PUMPING. IT GETS EVERYWHERE AND MAKES A MESS. THIS SEEMS VERY DANGEROUS.
NHTSA complaint #10786462 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL SPRAYS FROM FILLER NECK WHILE FILLING UP. THIS HAS HAPPENED AT MULTIPLE DIFFERENT GAS STATIONS. ITS TO THE POINT I DON'T FILL UP ANY MORE I JUST PUT IN $30 FROM EMPTY. THE PUMP DOES STOP ONCE THIS HAPPENS.
NHTSA complaint #10715774 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHEN FILLING GAS TANK FUEL GUSHES FROM FUEL FILL TUBE BEFORE FUEL FILLING NOZZLE SHUTS OFF, HAPPENS EVERY TIME UNLESS YOU MANUALLY FILL FUEL TANK VERY SLOWLY. OUTTEN MOTORS IN (HAMBURG, PA) TOLD ME FUEL ROLL OVER VALVE IS BAD, FUEL TANK REPLACEMENT REQUIRED, COST WOULD BE $1051.73.
NHTSA complaint #10713273 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THERE WAS FUEL LEAKING FROM THE VEHICLE. THE FAILURE OCCURRED WHEN THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL TANK VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10695392 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP I GET A BACKWASH OF GAS I TRIED DIFFERENT GAS STATIONS WITH THE SAME RESULTS I GOOGLED THIS ISSUE AND FOUND OUT THIS HAS HAPPENED TO 1000'S OF OTHER JEEP OWNERS WHEN I CALLED MY JEEP DEALER THEY WANT TO CHARGE ME 100'S OF DOLLARS TO FIX THE ISSUE WHICH I THINK SHOULD BE A RECALL. CAN YOU PLEASE HELP ME WITH THIS ISSUE.
NHTSA complaint #10692313 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT AFTER REFUELING AND THE NOZZLE WAS EJECTED, FUEL WAS SPEW OUT OF THE FILLER NECK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 03/30/15*LJ UPDATED 6/22/2015
NHTSA complaint #10692316 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
CONSTANT ISSUE WITH FUEL OVERFLOW WHEN I FILL THE CAR WITH GAS. THE SERVICE STATION PUMP SHUTS OFF WHEN THE TANK IS FULL, BUT FUEL COMES GUSHING OUT OF THE FILLER NECK. IT HAPPENS AT ALL GAS STATIONS.
NHTSA complaint #10683354 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
VEHICLE PURCHASED NEW IN APRIL 2011. 3 YEARS LATER IN MAY 2014, THE VEHICLE BEGAN SPEWING FUEL OUT WHEN REFUELING THE VEHICLE AT ANY AND ALL GAS STATIONS. A SIGNIFICANT AMOUNT OF FUEL RUNS DOWN THE SIDE OF THE VEHICLE, ONTO THE GROUND AND ONTO PANTS AND SHOES IF YOU ARE STANDING CLOSE TO THE VEHICLE. THE GAS FUMES GET INSIDE THE VEHICLE WHEN YOU OPEN THE VEHICLE DOOR. THIS POSES A HAZARD TO THE PERSON PUMPING THE GAS, TO OCCUPANTS INSIDE THE VEHICLE AND TO BY STANDERS. THIS IS A WELL DOCUMENTED PROBLEM ON THE INTERNET FOR JEEP SUV'S. I HAVE REPLACED THE ESMI HOUSING 2 TIMES, AND THIS DOES NOT SOLVE THE PROBLEM. I AM NOW TOLD I WILL NEED TO REPLACE MY ENTIRE GAS TANK BECAUSE THE ROLLOVER ANTISPILL VALVE INSIDE THE TANK IS DEFECTIVE. I FOUND A RECALL CALLED M11 WHICH FIXES ONLY 2012 JEEP COMPASS AND 2012 JEEP PATRIOT VEHICLES THAT HAVE THE SAME PROBLEM. I HAVE CALLED JEEP AND THEY STATED THE PROBLEM HAS BEEN RESOLVED AND THEY WILL NOT HELP ME.
NHTSA complaint #10681714 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
THIS HAS HAPPEN TO MY VEHICLE JUST ABOUT EVERY TIME I GO FILL UP AT THE GAS STATION. I ASK TO FILL IT CASH AND EVERY TIME THE GAS OVERFLOWS OUT OF FILLER TUBE. GAS RUNS DOWN THE SIDE OF MY VEHICLE GOING ALL OVER THE GROUND. TOOK IT TO MY LOCAL DEALERSHIP AND HAD THEM LOOK INTO THE SITUATION. AFTER GETTING IT BACK THEY TOLD ME THAT THE NPF (NO PROBLEM FOUND). I HAVE DONE THE RESEARCH AND HAVE FOUND TSB'S FROM EARLIER MODEL YEARS OF HAVING THE SAME PROBLEM. THIS ISSUE OF OVERFLOWING THE TANK IS A SERIOUS CONDITION AND SHOULD BE RECALLED DUE TO THE FACT THAT 1. IT HAS THE POTENTIAL TO CREATE AN EXPLOSION. GAS OVERFLOWING ONTO THE SIDE OF THE VEHICLE OMITS VAPORS AND THE VAPORS ARE WHAT EXPLODE. 2. WITH THE GAS GOING ALL OVER THE SIDE OF THE VEHICLE IT PREMATURELY TAKES AWAY THE TOP CLEAR COAT AND PAINT LAYERS. WHICH WILL EVENTUALLY COULD GO TO BARE METAL CREATING A RUST ISSUE. 3 IS THE ENVIRONMENTAL ISSUE, ACCORDING TO NJDEP IF ONE DROP OF GAS GETS ON THE GROUND IT LEGALLY HAS TO BE REPORTED TO THEM. KNOWING THAT MOST STATIONS ARE OPERATED UNDER EXTREME SPEEDS, I HIGHLY DOUBT THAT IT IS BEING REPORTED PROPERLY. I KNOW FOR A FACT THAT THE SERVICE STATIONS IN MY AREA THE EMPLOYEES ARE CLUELESS TO THE RULES AN REGULATIONS. I CALLED THE CORPORATE OFFICE FOR A STATION AND THEY SAID THEY WERE SORRY AND OFFERED ME A $10.00 GIFT CARD. IN HINDSIGHT IT WAS NOT THEIR FAULT. IT IS THE FAULTY FUEL TANK AND PRESSURE SYSTEM. THIS NEEDS TO BE LOOKED AT SERIOUSLY, JUST BECAUSE THERE HASN'T BEEN A FIRE OR ANY SERIOUS INJURIES TO DATE DOESN'T MEAN IT IS NOT A REAL ISSUE. I HOPE THIS GETS LOOKED INTO AND PROPERLY MITIGATED. THANK YOU
NHTSA complaint #10676588 — an unverified report by a vehicle owner.