Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2000 Kenworth W900
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Suspension
433.3%
Median failure at 108,000 miles
Body & Structure
216.7%
Other & Unspecified
18.3%
Brakes
18.3%
Steering
18.3%
Electrical System
18.3%
Transmission & Drivetrain
18.3%
Engine & Cooling
18.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2000peak 7Jul 2007
Recalls on the 2000 Kenworth W900
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2001217509 units in Canada
Steering
Certain heavy duty trucks equipped with TRW tie rod ends on certain meritor axles. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness. This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle. Correcton: Dealers will remove and replace all affected tie rods and drag links with different designed ends.
Recall 200113816 units in Canada
Suspension
Certain heavy duty trucks equipped with Meritor FG941 steer axles. The Gross Axle Weight Rating (GAWR) was determined incorrectly and over-stated on the vehicle certification label. Correction: Vehicles will be remedied either by assigning the proper weight rating or, if possible, by changing the necessary components to meet the currently assigned weight rating.
Recall 2001104369 units in Canada
Suspension
On certain vehicles, the rear suspension is regularly subjected to extreme articulation, resulting in flexing of the joint. Failure of the lower sway arm attaching bolts could result with possible loss of vehicle control. Correction: Dealers will replace the lower sway arm brackets.
Recall 20010301,965 units in Canada
Electrical
On certain vehicles, the main cab power and battery leads were attached incorrectly to the same side of the 135A circuit breaker when this circuit breaker was mounted in the optional firewall location rather than in the standard battery box location. This condition resulted on the main cab power circuit being unprotected. If a wiring short occurred anywhere along the cab power circuit, the available battery power could arc and cause a possible fire. Correction: Vehicles will be inspected and wiring corrected as required.
In the owners' own words, exactly as filed with NHTSA.
at 108,000 milesMound, MN
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 KENWORTH W900. THE CONTACT STATED THAT THE FRAME RAIL FAILED ON THREE OCCASIONS. THE DEALER REPLACED THEM EACH TIME. THE FRAME RAIL CRACKED AND CUT THE POWER STEERING HOSE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED AN OIL LEAK. THE CURRENT MILEAGE IS 211,000 AND FAILURE MILEAGE WAS 108,000.
NHTSA complaint #10196429 — an unverified report by a vehicle owner.
Shelby, NC
ELECTRICAL SYSTEM
CONSUMER STATES THAT HE IS HAVING ELECTRICAL PROBLEMS WITH HIS BIG RIG. HE STATES THAT HE CAN BE DRIVING DOWN THE ROAD AND THE LIGHTS CUT OFF, THEN LATER ON THEY COME BACK ON. HE STATES THAT HE HAS HAD THIS TRUCK IN THE SHOP 60 PLUS TIMES, AND NO ONE CAN FIND OUT WHAT THE PROBLEM IS. HE STATES HE HAS HAD THE MOTOR REBUILT TWICE, REPLACED THE HEADS, REPLACE GASKET ETC AT LEASE TWICE, AND NO ONE CAN FIND THE PROBLEM.
NHTSA complaint #10018179 — an unverified report by a vehicle owner.
Greer, SC
STRUCTURE:BODY:DOOR
KENWORTH HAS A REPUTATION OF PUTTING A CUSTUMER OFF UNTILL WARRANTY IS OUT. ALL OF THESE PROBLEMS WHERE TO BE ADDRESSED. AND THERE ARE MORE. HARD TO EXPLAIN IN SHORT WORDS. I DO HAVE DOCUMENTATION IN THE FORM OF MAINT. FILES WITH DESCRIPTIVE ACCOUNTS OF ALL PROBLEMS , NONE OF WHICH HAVE BEEN ACCURATLY REPAIRED. I'V BEEN INTO VARIOUS SHOPS CONCERNING RR SUSPENSION, RIDE HEIGHT PRB. HAS ALWAYS BEEN THE ISSUE. THIS EFFECTS EVERY ASSPECT OF DRIVEABILITY, AT FIRST WAS THOUGTH TO BE ALLIGNMENT BUT THEN STARTED TO NOTICE SIMILARITIES BETWEEN THE TWO WHEN CONTROL VALVES STARTED LEAKING DOWN, AFTER 15 OR SO TRIPS TO SHOP , I BEGAN TO LEARN ALL I COULD ABOUT IT. AND AFTER 50 OR SO TIMES ADJUSTING MYSELF HAVE FOUND NO REAL SOLLUTION. THIS HAS BEEN A PROBLEM EVER SINCE THE TRUCK WAS NEW AND IS ON THE TOP OF MY LIST BECAUSE NOT ONLY DOES THIS CREAT A MECHANICAL FALURE NIGHTMARE BUT IS DIRECTLY LINKED TO CERTAIN SAFTEY ISSUES BECAUSE TRK IS NOT VERY CONTROLABLE. AND HAVE HAD SEVERAL ACCIDENTS DUE TO VEHICLE HANDLING AND , I COULD TALK IN GREAT LENTHS ABOUTIT . ALSO THE OTHER ITEMS ARE VERY SIMILAR WHEN IT COMES TO SAFE OPPORATION. PLEASE CONTACT ME FOR FURTHER EXPLANATIONS AND DOCUMENTATION.
NHTSA complaint #767502 — an unverified report by a vehicle owner.
Greer, SC
POWER TRAIN:MANUAL TRANSMISSION
KENWORTH HAS A REPUTATION OF PUTTING A CUSTUMER OFF UNTILL WARRANTY IS OUT. ALL OF THESE PROBLEMS WHERE TO BE ADDRESSED. AND THERE ARE MORE. HARD TO EXPLAIN IN SHORT WORDS. I DO HAVE DOCUMENTATION IN THE FORM OF MAINT. FILES WITH DESCRIPTIVE ACCOUNTS OF ALL PROBLEMS , NONE OF WHICH HAVE BEEN ACCURATLY REPAIRED. I'V BEEN INTO VARIOUS SHOPS CONCERNING RR SUSPENSION, RIDE HEIGHT PRB. HAS ALWAYS BEEN THE ISSUE. THIS EFFECTS EVERY ASSPECT OF DRIVEABILITY, AT FIRST WAS THOUGTH TO BE ALLIGNMENT BUT THEN STARTED TO NOTICE SIMILARITIES BETWEEN THE TWO WHEN CONTROL VALVES STARTED LEAKING DOWN, AFTER 15 OR SO TRIPS TO SHOP , I BEGAN TO LEARN ALL I COULD ABOUT IT. AND AFTER 50 OR SO TIMES ADJUSTING MYSELF HAVE FOUND NO REAL SOLLUTION. THIS HAS BEEN A PROBLEM EVER SINCE THE TRUCK WAS NEW AND IS ON THE TOP OF MY LIST BECAUSE NOT ONLY DOES THIS CREAT A MECHANICAL FALURE NIGHTMARE BUT IS DIRECTLY LINKED TO CERTAIN SAFTEY ISSUES BECAUSE TRK IS NOT VERY CONTROLABLE. AND HAVE HAD SEVERAL ACCIDENTS DUE TO VEHICLE HANDLING AND , I COULD TALK IN GREAT LENTHS ABOUTIT . ALSO THE OTHER ITEMS ARE VERY SIMILAR WHEN IT COMES TO SAFE OPPORATION. PLEASE CONTACT ME FOR FURTHER EXPLANATIONS AND DOCUMENTATION.
NHTSA complaint #767502 — an unverified report by a vehicle owner.
Greer, SC
UNKNOWN OR OTHER
KENWORTH HAS A REPUTATION OF PUTTING A CUSTUMER OFF UNTILL WARRANTY IS OUT. ALL OF THESE PROBLEMS WHERE TO BE ADDRESSED. AND THERE ARE MORE. HARD TO EXPLAIN IN SHORT WORDS. I DO HAVE DOCUMENTATION IN THE FORM OF MAINT. FILES WITH DESCRIPTIVE ACCOUNTS OF ALL PROBLEMS , NONE OF WHICH HAVE BEEN ACCURATLY REPAIRED. I'V BEEN INTO VARIOUS SHOPS CONCERNING RR SUSPENSION, RIDE HEIGHT PRB. HAS ALWAYS BEEN THE ISSUE. THIS EFFECTS EVERY ASSPECT OF DRIVEABILITY, AT FIRST WAS THOUGTH TO BE ALLIGNMENT BUT THEN STARTED TO NOTICE SIMILARITIES BETWEEN THE TWO WHEN CONTROL VALVES STARTED LEAKING DOWN, AFTER 15 OR SO TRIPS TO SHOP , I BEGAN TO LEARN ALL I COULD ABOUT IT. AND AFTER 50 OR SO TIMES ADJUSTING MYSELF HAVE FOUND NO REAL SOLLUTION. THIS HAS BEEN A PROBLEM EVER SINCE THE TRUCK WAS NEW AND IS ON THE TOP OF MY LIST BECAUSE NOT ONLY DOES THIS CREAT A MECHANICAL FALURE NIGHTMARE BUT IS DIRECTLY LINKED TO CERTAIN SAFTEY ISSUES BECAUSE TRK IS NOT VERY CONTROLABLE. AND HAVE HAD SEVERAL ACCIDENTS DUE TO VEHICLE HANDLING AND , I COULD TALK IN GREAT LENTHS ABOUTIT . ALSO THE OTHER ITEMS ARE VERY SIMILAR WHEN IT COMES TO SAFE OPPORATION. PLEASE CONTACT ME FOR FURTHER EXPLANATIONS AND DOCUMENTATION.
NHTSA complaint #767502 — an unverified report by a vehicle owner.
Greer, SC
SUSPENSION:REAR
KENWORTH HAS A REPUTATION OF PUTTING A CUSTUMER OFF UNTILL WARRANTY IS OUT. ALL OF THESE PROBLEMS WHERE TO BE ADDRESSED. AND THERE ARE MORE. HARD TO EXPLAIN IN SHORT WORDS. I DO HAVE DOCUMENTATION IN THE FORM OF MAINT. FILES WITH DESCRIPTIVE ACCOUNTS OF ALL PROBLEMS , NONE OF WHICH HAVE BEEN ACCURATLY REPAIRED. I'V BEEN INTO VARIOUS SHOPS CONCERNING RR SUSPENSION, RIDE HEIGHT PRB. HAS ALWAYS BEEN THE ISSUE. THIS EFFECTS EVERY ASSPECT OF DRIVEABILITY, AT FIRST WAS THOUGTH TO BE ALLIGNMENT BUT THEN STARTED TO NOTICE SIMILARITIES BETWEEN THE TWO WHEN CONTROL VALVES STARTED LEAKING DOWN, AFTER 15 OR SO TRIPS TO SHOP , I BEGAN TO LEARN ALL I COULD ABOUT IT. AND AFTER 50 OR SO TIMES ADJUSTING MYSELF HAVE FOUND NO REAL SOLLUTION. THIS HAS BEEN A PROBLEM EVER SINCE THE TRUCK WAS NEW AND IS ON THE TOP OF MY LIST BECAUSE NOT ONLY DOES THIS CREAT A MECHANICAL FALURE NIGHTMARE BUT IS DIRECTLY LINKED TO CERTAIN SAFTEY ISSUES BECAUSE TRK IS NOT VERY CONTROLABLE. AND HAVE HAD SEVERAL ACCIDENTS DUE TO VEHICLE HANDLING AND , I COULD TALK IN GREAT LENTHS ABOUTIT . ALSO THE OTHER ITEMS ARE VERY SIMILAR WHEN IT COMES TO SAFE OPPORATION. PLEASE CONTACT ME FOR FURTHER EXPLANATIONS AND DOCUMENTATION.
NHTSA complaint #767502 — an unverified report by a vehicle owner.
Greer, SC
STRUCTURE:BODY:BUMPERS
KENWORTH HAS A REPUTATION OF PUTTING A CUSTUMER OFF UNTILL WARRANTY IS OUT. ALL OF THESE PROBLEMS WHERE TO BE ADDRESSED. AND THERE ARE MORE. HARD TO EXPLAIN IN SHORT WORDS. I DO HAVE DOCUMENTATION IN THE FORM OF MAINT. FILES WITH DESCRIPTIVE ACCOUNTS OF ALL PROBLEMS , NONE OF WHICH HAVE BEEN ACCURATLY REPAIRED. I'V BEEN INTO VARIOUS SHOPS CONCERNING RR SUSPENSION, RIDE HEIGHT PRB. HAS ALWAYS BEEN THE ISSUE. THIS EFFECTS EVERY ASSPECT OF DRIVEABILITY, AT FIRST WAS THOUGTH TO BE ALLIGNMENT BUT THEN STARTED TO NOTICE SIMILARITIES BETWEEN THE TWO WHEN CONTROL VALVES STARTED LEAKING DOWN, AFTER 15 OR SO TRIPS TO SHOP , I BEGAN TO LEARN ALL I COULD ABOUT IT. AND AFTER 50 OR SO TIMES ADJUSTING MYSELF HAVE FOUND NO REAL SOLLUTION. THIS HAS BEEN A PROBLEM EVER SINCE THE TRUCK WAS NEW AND IS ON THE TOP OF MY LIST BECAUSE NOT ONLY DOES THIS CREAT A MECHANICAL FALURE NIGHTMARE BUT IS DIRECTLY LINKED TO CERTAIN SAFTEY ISSUES BECAUSE TRK IS NOT VERY CONTROLABLE. AND HAVE HAD SEVERAL ACCIDENTS DUE TO VEHICLE HANDLING AND , I COULD TALK IN GREAT LENTHS ABOUTIT . ALSO THE OTHER ITEMS ARE VERY SIMILAR WHEN IT COMES TO SAFE OPPORATION. PLEASE CONTACT ME FOR FURTHER EXPLANATIONS AND DOCUMENTATION.
NHTSA complaint #767502 — an unverified report by a vehicle owner.
Greer, SC
SERVICE BRAKES, AIR:ANTILOCK
KENWORTH HAS A REPUTATION OF PUTTING A CUSTUMER OFF UNTILL WARRANTY IS OUT. ALL OF THESE PROBLEMS WHERE TO BE ADDRESSED. AND THERE ARE MORE. HARD TO EXPLAIN IN SHORT WORDS. I DO HAVE DOCUMENTATION IN THE FORM OF MAINT. FILES WITH DESCRIPTIVE ACCOUNTS OF ALL PROBLEMS , NONE OF WHICH HAVE BEEN ACCURATLY REPAIRED. I'V BEEN INTO VARIOUS SHOPS CONCERNING RR SUSPENSION, RIDE HEIGHT PRB. HAS ALWAYS BEEN THE ISSUE. THIS EFFECTS EVERY ASSPECT OF DRIVEABILITY, AT FIRST WAS THOUGTH TO BE ALLIGNMENT BUT THEN STARTED TO NOTICE SIMILARITIES BETWEEN THE TWO WHEN CONTROL VALVES STARTED LEAKING DOWN, AFTER 15 OR SO TRIPS TO SHOP , I BEGAN TO LEARN ALL I COULD ABOUT IT. AND AFTER 50 OR SO TIMES ADJUSTING MYSELF HAVE FOUND NO REAL SOLLUTION. THIS HAS BEEN A PROBLEM EVER SINCE THE TRUCK WAS NEW AND IS ON THE TOP OF MY LIST BECAUSE NOT ONLY DOES THIS CREAT A MECHANICAL FALURE NIGHTMARE BUT IS DIRECTLY LINKED TO CERTAIN SAFTEY ISSUES BECAUSE TRK IS NOT VERY CONTROLABLE. AND HAVE HAD SEVERAL ACCIDENTS DUE TO VEHICLE HANDLING AND , I COULD TALK IN GREAT LENTHS ABOUTIT . ALSO THE OTHER ITEMS ARE VERY SIMILAR WHEN IT COMES TO SAFE OPPORATION. PLEASE CONTACT ME FOR FURTHER EXPLANATIONS AND DOCUMENTATION.
NHTSA complaint #767502 — an unverified report by a vehicle owner.
Urbana, OH
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT THE ENGINE WOULD STALLS WHILE DRIVING 55-60 MPH. VEHICLE HAS BEEN TO THE DEALER AND THE PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM
NHTSA complaint #8018614 — an unverified report by a vehicle owner.
Lexington, NC
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING AT LOW SPEED OF 20 MPH OR LESS RIGHT FRONT TIE ROD END BROKE, AND CAUSED LOSS OF STEERING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.
NHTSA complaint #8011874 — an unverified report by a vehicle owner.
Borden Town, NJ
SUSPENSION
CONSUMER RECEIVED RECALL 01V051000. SHE MADE AN APPOINTMENT WITH DEALERSHIP REGARDING THIS RECALL, AND DEALERSHIP INFORMED HER THEY HAD NO INFORMATION REGARDING RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #885483 — an unverified report by a vehicle owner.
Union, MO
SUSPENSION
THE TRUCK HAS A VIBRATION, WHICH SHAKES BOLTS LOOSE AND THE SLEEPER DOORS LEAKS.
NHTSA complaint #553346 — an unverified report by a vehicle owner.