Owners have filed 180 complaints
about the 2022 KIA Carnival with NHTSA between 2021 and 2026.
The largest single group is the other & unspecified.
Across this model's run it ranks 1 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 84
Against the median year of the KIA Carnival. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
81% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1940.4%
Door
1123.4%
Windshield
612.8%
Glass, Side/Rear
36.4%
Emergency Mechanical Release
24.3%
Automatic Emergency Braking
24.3%
Latch
24.3%
Horn
24.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
419.0%
1,000 – 9,999 miles
942.9%
10,000 – 24,999 miles
419.0%
25,000 – 49,999 miles
14.8%
75,000 – 99,999 miles
314.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2021peak 12Aug 2026
NHTSA investigations into the 2022 KIA Carnival
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE22004Opened 10 Apr 2022Closed 13 Jun 2023STRUCTURE:BODY:DOOR
Power Sliding Door Auto Reverse Failure
On April 10, 2022, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 5 consumer complaints alleging the Power Sliding Doors (PSD) auto-reverse function failed to work properly in the model year (MY) 2022 Kia Carnival minivan vehicles.At that time, ODI was aware of 3 complaints alleging injuries to consumer?s arm, hand or shoulder caused by the closing PSD.Additionally, consumers alleged being trapped against the closing door while it was traversing in the closing direction.The initial complaints also alleged excessive force is needed to reverse t...
Recalls on the 2022 KIA Carnival
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202618617,873 units in Canada
Fuel System
Issue: On certain vehicles, the nuts for the crossover fuel pipe may not have been properly tightened. As a result, fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and tighten the nuts or replace the high-pressure crossover fuel pipe, as necessary.
Recall 2024549647,384 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.
Recall 20240233,892 units in Canada
Structure
Issue: On certain vehicles, the roof trim may not be properly attached. As a result, the roof trim could loosen and separate from the vehicle. Safety Risk: Roof trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, secure or replace the roof trim.
Recall 20231825,823 units in Canada
Structure
Issue: In certain situations, the power sliding door may not stop and reverse if it is blocked. Safety Risk: A power sliding door that doesn't stop when it is blocked could pinch a person and create a risk of injury. Corrective Actions: Kia will notify owners by mail and instruct you to bring your vehicle to a dealership to update the power sliding door control module software. The update will add two (2) warning chimes when the power sliding door begins to open or close, and change the door speed to move more slowly before the door latches.
Recall 2023149853 units in Canada
Electrical
Issue: Certain vehicles may be equipped with a 4-pin accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit that can cause the control module to overheat. Note: This recall only affects Kia Genuine 4-pin tow hitch wiring harness kits with the part number R0F67AC200. These kits may have been ordered at the time of a vehicle purchase or purchased separately from a dealer as an aftermarket accessory. Safety Risk: A short circuit can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Kia will notify owners by mail and instruct you to bring your vehicle to a dealership to inspect the vehicle for a trailer wiring harness kit. If necessary, the dealer will install a 15A fuse and a wire extension kit. Kia advises that if your vehicle has a tow hitch harness installed, you should park it outdoors, and away from other vehicles or structures until the recall repairs have been completed.
Recall 2021712136 units in Canada
Structure
Issue: On certain vehicles, the passenger-side power sliding door may not latch properly. If this happens, the door could open while driving. Note: If the sliding door does not latch properly, you may see warnings on the instrument cluster and hear an alert chime. If you ignore these warnings and drive above 10 km/h, a continuous door-ajar ringing will sound and the door-ajar warning will show a flashing red symbol. Safety Risk: A door that opens while driving could create a risk of injury. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealer to repair the door latch on the passenger-side power sliding door.
Reports where the owner recorded a crash, a fire, an injury or a death.
Mount Kisco, NYCrash
ELECTRICAL SYSTEM
My 2022 Kia Carnival, approximately 80,000 miles, had intermittent dashboard warning lights and grinding brake noise for a few weeks. I brought the vehicle to Tasca Kia White Plains first time on 4/14/26 then again on 5/8/26. The dealership initially could not reproduce the issue, then later suspected an ABS sensor issue and ordered the part. On 5/12/26, before the repair was completed, I was driving downhill with my children in the vehicle when the brakes failed to respond properly. I had to steer off the roadway and go over rocks/boulders to stop the vehicle. At that time, the brakes would not respond normally, and I could not immediately shift the vehicle into Park. Police and towing services were involved. The dealership later replaced an ABS sensor. However, when I reviewed the codes with the service manager, I was told the ABS sensor code did not appear on the date of the brake incident. I was also told that an ABS sensor failure itself would not typically cause hydraulic brake failure. I am concerned that the sensor replacement does not explain the brake failure and that this may involve a brake/ABS/electronic stability control safety issue.
NHTSA complaint #11738446 — an unverified report by a vehicle owner.
Mount Kisco, NYCrash
SERVICE BRAKES
My 2022 Kia Carnival, approximately 80,000 miles, had intermittent dashboard warning lights and grinding brake noise for a few weeks. I brought the vehicle to Tasca Kia White Plains first time on 4/14/26 then again on 5/8/26. The dealership initially could not reproduce the issue, then later suspected an ABS sensor issue and ordered the part. On 5/12/26, before the repair was completed, I was driving downhill with my children in the vehicle when the brakes failed to respond properly. I had to steer off the roadway and go over rocks/boulders to stop the vehicle. At that time, the brakes would not respond normally, and I could not immediately shift the vehicle into Park. Police and towing services were involved. The dealership later replaced an ABS sensor. However, when I reviewed the codes with the service manager, I was told the ABS sensor code did not appear on the date of the brake incident. I was also told that an ABS sensor failure itself would not typically cause hydraulic brake failure. I am concerned that the sensor replacement does not explain the brake failure and that this may involve a brake/ABS/electronic stability control safety issue.
NHTSA complaint #11738446 — an unverified report by a vehicle owner.
San Antonio, TX1 injured
UNKNOWN OR OTHER
The driver side passenger door will open by itself when the key fob is near. Today it injured me while pumping gas and almost knocked the gas tank door off and gas pump out. I locked my vehicle to go inside to pay for gas. When I came back to my car to open the gas tank door and inserted the gas pump, the sliding door opened and smashed my wrist in between it and the gas tank cover door. It almost knocked the tank door off but I was able to keep fighting it and pushing it back and it closed. I have deep indents in my wrist and it scuffed the gas tank cover. The sliding doors do not stop when someone is going in or out. It is a safety hazard and should function like a garage door. Stop when it senses something there. I almost lost my wrist today!!!
NHTSA complaint #11719347 — an unverified report by a vehicle owner.
Leonardtown, MD1 injured
STRUCTURE:BODY
On [XXX], my kids were getting into the vehicle to go to a playdate. My [XXX] got in the car and into his seat. I was on the driver's side buckling my [XXX] in her car seat and my [XXX] was climbing into the door/her seat on the passenger side. The passenger side sliding door shut on my [XXX] 's hand. I immediately tried to open the door with the button next to the steering column and it would not respond. I then ran around to the other side of the car and used the button on the handle, but the door did not respond to open. I had to manually pull on the handle to force it open off of her hand. No fingers were broken, but the door was shut on her hand completely and she had bruising. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11663748 — an unverified report by a vehicle owner.
Sewickley, PA1 injured
UNKNOWN OR OTHER
The sensor on the sliding doors failed to detect that my daughter’s hand was in the way. She hit the button to close the door, carefully was getting herself down, and did not get her tiny hand out of the way in time. The door slid closed and latched on my daughter’s thumb. It was stuck in between the drivers door and the sliding door. Attached you will find a photo of her hand and the instant bruising that it caused. It was not just a finger tip. It was her entire thumb that was stuck. I took her to the emergency dept at Children’s Hospital in Pittsburgh, to where she received X-rays. Thankfully her hand was as not fractured or broken. I posted this in my KIA carnival Facebook group and multiple families said that this is happening to their children as well.
NHTSA complaint #11656630 — an unverified report by a vehicle owner.
St. Johns, FL3 injured
ELECTRICAL SYSTEM
The back tailgate door, when opened, will go up to desired height set in car settings, then slam back down 1/4 to 1/2 of the total height. Turning off auto open and close it continues to do so. When manually pushing the door to the open position, it will continue the problem. We have had numerous incidents of heads being hit by the door, arms and hands have also been hit. We took the car to the dealership and they said the door actuator would be over $2000 to fix. It seems like this is a similar issue to the side door actuators that had to be replaced via recall.
NHTSA complaint #11648679 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Travelers Rest, SC
UNKNOWN OR OTHER
The power sliding door on my Kia Carnival has repeatedly failed to reopen when an occupant was caught in the doorway. On multiple occasions, my young child has become trapped by the sliding door after it began closing. Instead of consistently detecting the obstruction and reversing as expected, the door continued to close and pinned my child until an adult intervened. This creates a serious safety hazard because children can become trapped or injured by the power sliding door. The issue has happened several times, making me concerned that the anti-pinch/obstacle detection system is not functioning properly or consistently. The problem appears intermittent but has occurred often enough that I no longer trust the safety feature. The vehicle is available for inspection upon request. I am submitting this complaint because I believe this is a widespread safety defect affecting Kia Carnival sliding doors and understand other owners have reported similar incidents. I am concerned that a child could suffer a serious injury if this defect is not addressed.
NHTSA complaint #11754169 — an unverified report by a vehicle owner.
at 80,000 milesMt Pleasant, SC
STRUCTURE
The contact owns a 2022 Kia Carnival. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 21V908000 (Latches/Locks/Linkages, Structure); however, the failure persisted. The contact stated that the rear passenger’s side power sliding door failed to latch securely. The contact used force while pushing the rear passenger’s side sliding door from the outside to latch the sliding door properly. The dealer was made aware of the failure and informed the contact that it was unrelated to the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11753013 — an unverified report by a vehicle owner.
at 80,000 milesMt Pleasant, SC
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Kia Carnival. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 21V908000 (Latches/Locks/Linkages, Structure); however, the failure persisted. The contact stated that the rear passenger’s side power sliding door failed to latch securely. The contact used force while pushing the rear passenger’s side sliding door from the outside to latch the sliding door properly. The dealer was made aware of the failure and informed the contact that it was unrelated to the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11753013 — an unverified report by a vehicle owner.
Des Moines, IA
FUEL/PROPULSION SYSTEM
SC368 CROSS OVER FUEL PIPE recall incomplete by kia of des moines
NHTSA complaint #11748281 — an unverified report by a vehicle owner.
San Jose, CA
FUEL/PROPULSION SYSTEM
I am writing to formally complain about the delay in repairing my vehicle under an active recall involving the fuel system/crossover fuel pump. I have been informed that the required part is on backorder and that the repair may not be available until the end of July. My concern is that I am experiencing strong fuel fumes in and around the vehicle. The odor is severe enough that it is causing headaches, and I do not feel it is safe for me or my children to ride in the vehicle. Given that this recall involves a fuel-related component, I am extremely concerned about both the health effects of continued exposure to the fumes and the potential risk of fire. At this time, I do not believe the vehicle is safe to operate. I am requesting that Kia provide an immediate solution, including one or more of the following: A loaner vehicle until the recall repair can be completed; Rental vehicle reimbursement; Expedited repair assistance; or Any other reasonable accommodation that ensures my family's safety.
NHTSA complaint #11743703 — an unverified report by a vehicle owner.
Millbury, MA
FUEL/PROPULSION SYSTEM
Fuel leak at pipe connection between the fuel pipe and fuel rail. Nuts securing the high-pressure crossover fuel pipe to the fuel rail loosened, leaking raw fuel, leading to risk of fire. This has been reported and confirmed by Ron Bouchard Kia, of Lancaster, MA, USA. It is a part of Kia Recall SC368 (NHTSA ID: 26V232). We noticed the vehicle was leaking a substance in April 2025. After receiving recall notice in April 2026, we brought the vehicle in to be check on XXX. We were informed on XXX by phone that our vehicle was affected and fell under this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11742041 — an unverified report by a vehicle owner.
Mount Kisco, NYCrash
ELECTRICAL SYSTEM
My 2022 Kia Carnival, approximately 80,000 miles, had intermittent dashboard warning lights and grinding brake noise for a few weeks. I brought the vehicle to Tasca Kia White Plains first time on 4/14/26 then again on 5/8/26. The dealership initially could not reproduce the issue, then later suspected an ABS sensor issue and ordered the part. On 5/12/26, before the repair was completed, I was driving downhill with my children in the vehicle when the brakes failed to respond properly. I had to steer off the roadway and go over rocks/boulders to stop the vehicle. At that time, the brakes would not respond normally, and I could not immediately shift the vehicle into Park. Police and towing services were involved. The dealership later replaced an ABS sensor. However, when I reviewed the codes with the service manager, I was told the ABS sensor code did not appear on the date of the brake incident. I was also told that an ABS sensor failure itself would not typically cause hydraulic brake failure. I am concerned that the sensor replacement does not explain the brake failure and that this may involve a brake/ABS/electronic stability control safety issue.
NHTSA complaint #11738446 — an unverified report by a vehicle owner.
Mount Kisco, NYCrash
SERVICE BRAKES
My 2022 Kia Carnival, approximately 80,000 miles, had intermittent dashboard warning lights and grinding brake noise for a few weeks. I brought the vehicle to Tasca Kia White Plains first time on 4/14/26 then again on 5/8/26. The dealership initially could not reproduce the issue, then later suspected an ABS sensor issue and ordered the part. On 5/12/26, before the repair was completed, I was driving downhill with my children in the vehicle when the brakes failed to respond properly. I had to steer off the roadway and go over rocks/boulders to stop the vehicle. At that time, the brakes would not respond normally, and I could not immediately shift the vehicle into Park. Police and towing services were involved. The dealership later replaced an ABS sensor. However, when I reviewed the codes with the service manager, I was told the ABS sensor code did not appear on the date of the brake incident. I was also told that an ABS sensor failure itself would not typically cause hydraulic brake failure. I am concerned that the sensor replacement does not explain the brake failure and that this may involve a brake/ABS/electronic stability control safety issue.
NHTSA complaint #11738446 — an unverified report by a vehicle owner.
Las Vegas, NV
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Kia Carnival. The contact received notification of NHTSA Campaign Number: 26V320000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11734515 — an unverified report by a vehicle owner.
Cedar Rapids, IA
POWER TRAIN
Engine light turns on every couple months. The Kia either stops accelerating and goes into “limp mode” or gives code for misfiring cylinders. Took to dealership several times, they did nothing but reset battery so light goes off. Unsafe when driving my family around and has turned into an unreliable vehicle. SO frustrating for a new vehicle to have these issues.
NHTSA complaint #11729561 — an unverified report by a vehicle owner.
Cedar Rapids, IA
ENGINE
Engine light turns on every couple months. The Kia either stops accelerating and goes into “limp mode” or gives code for misfiring cylinders. Took to dealership several times, they did nothing but reset battery so light goes off. Unsafe when driving my family around and has turned into an unreliable vehicle. SO frustrating for a new vehicle to have these issues.
NHTSA complaint #11729561 — an unverified report by a vehicle owner.
Cedar Rapids, IA
FUEL/PROPULSION SYSTEM
Engine light turns on every couple months. The Kia either stops accelerating and goes into “limp mode” or gives code for misfiring cylinders. Took to dealership several times, they did nothing but reset battery so light goes off. Unsafe when driving my family around and has turned into an unreliable vehicle. SO frustrating for a new vehicle to have these issues.
NHTSA complaint #11729561 — an unverified report by a vehicle owner.
Richmond, VA
UNKNOWN OR OTHER
I am submitting this complaint regarding the failure of the Kia Connect telematics system and the cessation of critical navigation support for my vehicle. Despite opening a formal support case with Kia (Ticket #25923650), the following issues remain unresolved: Loss of Trip History (Since January 2026): The Trip History feature within the Kia Connect suite has been completely non-functional since January 2026. This prevents the tracking of vehicle usage, mileage, and driving behavior data, which are core features of the paid subscription service. Failure of Connected Routing & Software Obsolescence: The "Connected Routing" feature is no longer operational. Kia support has stated this is due to the vehicle requiring a navigation update; however, Kia has ceased providing all navigation and software updates for this model as of April 2025. Safety Concern: The lack of software support and the failure of "Connected Routing" forces the vehicle to rely on navigation data that is nearly a year out of date. This creates a safety risk when the vehicle provides incorrect guidance on one-way streets, closed roads, or altered traffic patterns. Furthermore, the persistent failure of these telematics services raises serious concerns about the reliability of the vehicle's emergency communication systems, such as Automatic Collision Notification and the SOS Emergency Assistance button, which utilize the same underlying cellular module and software framework. Corrective Action Requested: I am seeking a mandatory software update from Kia that restores full functionality to the Kia Connect suite (specifically Trip History and Connected Routing) or a final navigation map update to ensure the vehicle’s guidance systems remain safe and accurate for the remainder of the service's lifecycle.
NHTSA complaint #11723950 — an unverified report by a vehicle owner.
Walton, IN
ELECTRICAL SYSTEM
My engine smells like fire and fuel my can will not start or do anything. There was smoke coming out of it. The van has had several issues since buying it. Now it’s completely disabled I heard a popping noise as I was driving and then it died and has not started since.
NHTSA complaint #11723675 — an unverified report by a vehicle owner.
Walton, IN
ENGINE
My engine smells like fire and fuel my can will not start or do anything. There was smoke coming out of it. The van has had several issues since buying it. Now it’s completely disabled I heard a popping noise as I was driving and then it died and has not started since.
NHTSA complaint #11723675 — an unverified report by a vehicle owner.
Walton, IN
FUEL/PROPULSION SYSTEM
My engine smells like fire and fuel my can will not start or do anything. There was smoke coming out of it. The van has had several issues since buying it. Now it’s completely disabled I heard a popping noise as I was driving and then it died and has not started since.
NHTSA complaint #11723675 — an unverified report by a vehicle owner.
San Antonio, TX1 injured
UNKNOWN OR OTHER
The driver side passenger door will open by itself when the key fob is near. Today it injured me while pumping gas and almost knocked the gas tank door off and gas pump out. I locked my vehicle to go inside to pay for gas. When I came back to my car to open the gas tank door and inserted the gas pump, the sliding door opened and smashed my wrist in between it and the gas tank cover door. It almost knocked the tank door off but I was able to keep fighting it and pushing it back and it closed. I have deep indents in my wrist and it scuffed the gas tank cover. The sliding doors do not stop when someone is going in or out. It is a safety hazard and should function like a garage door. Stop when it senses something there. I almost lost my wrist today!!!
NHTSA complaint #11719347 — an unverified report by a vehicle owner.
Walton, IN
UNKNOWN OR OTHER
I am unsure as for what is wrong with my car the dealership keeps saying its running rich and there is a recall on several 2022 Kia Carnivals that say it could be a faulty fuel rail tube. They have also said my map sensor is failing. My check engine light appeared a few days ago and has since been cleared and hasn't came back on, however it is just a matter of time. My children ride in this car as it is my daily driver and I have extremely head headaches. The dealership inspected the car and stated it did not smell like fuel however it definitely does.
NHTSA complaint #11709607 — an unverified report by a vehicle owner.
Walton, IN
ENGINE
I am unsure as for what is wrong with my car the dealership keeps saying its running rich and there is a recall on several 2022 Kia Carnivals that say it could be a faulty fuel rail tube. They have also said my map sensor is failing. My check engine light appeared a few days ago and has since been cleared and hasn't came back on, however it is just a matter of time. My children ride in this car as it is my daily driver and I have extremely head headaches. The dealership inspected the car and stated it did not smell like fuel however it definitely does.
NHTSA complaint #11709607 — an unverified report by a vehicle owner.
Walton, IN
FUEL/PROPULSION SYSTEM
I am unsure as for what is wrong with my car the dealership keeps saying its running rich and there is a recall on several 2022 Kia Carnivals that say it could be a faulty fuel rail tube. They have also said my map sensor is failing. My check engine light appeared a few days ago and has since been cleared and hasn't came back on, however it is just a matter of time. My children ride in this car as it is my daily driver and I have extremely head headaches. The dealership inspected the car and stated it did not smell like fuel however it definitely does.
NHTSA complaint #11709607 — an unverified report by a vehicle owner.
Kansas City, MO
UNKNOWN OR OTHER
Fuel door will not open, there is no manual override, vehicle cannot be refueled and since there is no emergency release it caused me to be stranded at a gas station at night with my 4 kids which is a huge safety concern and should be taken seriously as this is a safety and drivability issue that I should not be held responsible to pay for when it is at no fault to me it is a design/system failure.
NHTSA complaint #11705444 — an unverified report by a vehicle owner.
Kansas City, MO
ELECTRICAL SYSTEM
Fuel door will not open, there is no manual override, vehicle cannot be refueled and since there is no emergency release it caused me to be stranded at a gas station at night with my 4 kids which is a huge safety concern and should be taken seriously as this is a safety and drivability issue that I should not be held responsible to pay for when it is at no fault to me it is a design/system failure.
NHTSA complaint #11705444 — an unverified report by a vehicle owner.
Kansas City, MO
FUEL/PROPULSION SYSTEM
Fuel door will not open, there is no manual override, vehicle cannot be refueled and since there is no emergency release it caused me to be stranded at a gas station at night with my 4 kids which is a huge safety concern and should be taken seriously as this is a safety and drivability issue that I should not be held responsible to pay for when it is at no fault to me it is a design/system failure.
NHTSA complaint #11705444 — an unverified report by a vehicle owner.
Tampa, FL
ELECTRICAL SYSTEM
The dealer is attempting to classify the torn rubber and pulled-out wiring as “non-recall wear and tear,” but the damage is a direct result of: a latch that sticks, a door that does not close smoothly, a malfunctioning power sliding mechanism, and the repeated force required to compensate for the defect. Under recall law, when an unresolved defect causes additional damage, the owner cannot be held financially responsible for the resulting deterioration. This is a mechanical consequence of a defect, not a cosmetic issue.
NHTSA complaint #11704051 — an unverified report by a vehicle owner.
St Augustine, FL
UNKNOWN OR OTHER
Vehicle: 2022 Kia Carnival Component: Liftgate — right-side support/strut (shoulder) failure Safety Issue: The right-hand side trunk strut/support has completely broken, causing the liftgate to drop unexpectedly. The trunk will not stay open and can fall abruptly during use. This creates a significant safety hazard for adults and children standing underneath, and while loading/unloading cargo. There was no prior warning or misuse. The failure is structural and sudden. Resulting Risk: Risk of head/neck injury, especially for children or anyone attempting to open or hold the liftgate. The sudden drop makes the rear of the vehicle unsafe to use. Request: Investigation into whether this is a defect affecting other 2022 Kia Carnival vehicles.
NHTSA complaint #11701168 — an unverified report by a vehicle owner.