Owners have filed 22 complaints
about the 2013 KIA Forte Koup with NHTSA between 2017 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the KIA Forte Koup. 50 means typical for this
model; 100 means roughly double.
Severity — 100
31.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 26
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
315.0%
25,000 – 49,999 miles
15.0%
50,000 – 74,999 miles
630.0%
75,000 – 99,999 miles
735.0%
100,000 – 149,999 miles
315.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2017peak 4Jul 2019
NHTSA investigations into the 2013 KIA Forte Koup
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...
DP22003Opened 12 Sep 2022Closed 12 Dec 2023ENGINE
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...
EA21003Opened 22 Dec 2021Closed 5 Feb 2024ENGINE
Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
PE18003Opened 16 Mar 2018Closed 30 Aug 2019AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Air bags may be disabled during crash
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18...
Recalls on the 2013 KIA Forte Koup
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2023529276,225 units in Canada
Brakes
Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse(s) for the HECU. Kia recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Recall 202059739,658 units in Canada
Engine
Issue: On certain vehicles equipped with a 2.0 L NU GDI or 2.4 L Theta II MPI engine, an engine compartment fire could occur while driving. Kia is conducting this recall as a preventative measure to prevent fire risk due to potential fuel leaks, oil leaks and/or engine damage. In some situations, you may notice any of the following symptoms: there could be an abnormal knocking noise from the engine; the check engine light and/or the oil pressure warning light could turn on; you may smell fuel, burning or smoke; or you may notice oil leaks. If you continue to drive the vehicle with these symptoms, the engine could fail and/or a fire could occur. An engine failure can cause a sudden loss of power with an inability to restart. Note: For the Optima model, only the Optima Hybrid is affected by this recall. Safety Risk: An engine compartment fire can create a risk of injury. A sudden loss of engine power could increase the risk of a crash. Corrective Action: Kia will notify owners by mail and instruct you to take your vehicle to a dealer for an inspection of the engine and engine compartment. The dealer will inspect for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, if necessary. Kia will also perform a Knock Sensor Detection System (KSDS) software update free of charge, once it is available for your vehicle. This update will detect and prevent engine damage from worn connecting rod bearings.
Recall 201830165,548 units in Canada
Airbag
On certain gasoline and hybrid engine vehicles, the circuits within the airbag control unit may become damaged. This could cause the airbags and seat belt pretensioners to not deploy in certain collisions where deployment is warranted, which could increase the risk of injury to vehicle occupants. Correction: Dealers will install a wire harness kit between the ACU connector and vehicle harness connector as necessary. Note: This recall does not affect the 2013 model year Optima Hybrid.
Recall 201762622,205 units in Canada
Brakes
On certain vehicles, the brake pedal stopper pad material could deteriorate over time and allow the stop lamp switch plunger to remain extended when the brake pedal is released. This could result in the stop lamps illuminating continuously, which would result in following road users being unaware of the driver's intentions. Additionally, it could result in activation of the engine management system’s brake pedal override feature, the illumination of the traction control warning lamp, and/or the ability to move the shift lever without depressing the brake pedal, which could result in unintended vehicle movement. These conditions could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the brake pedal stopper pad.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 4 milesBrandon, FLCrash1 injured
AIR BAGS
I WAS CROSSING THROUGH AN INTERSECTION TURNING LEFT RIGHT AFTER THE LIGHT HAD TURNED GREEN. NEXT THING I KNEW IT I SAW ANOTHER CAR, IT WAS A CAMRY, FLYING THROUGH THE LIGHT RIGHT FOR ME. IT WAS RAINING HERE IN FLORIDA THAT DAY, AND OF COURSE GOING TO BRAKE SO ABRUPTLY I SLID IN ADDITION TO THE SPEED AND WAS NOT ABLE TO STOP IN TIME. I WAS T-BONED AT THAT INTERSECTION DIRECTLY NEXT TO WHERE THE AIRBAGS WOULD HAVE BEEN AND THEY NEVER DEPLOYED.I NOW SUFFER FROM 3 HERNIATED DISCS ON THE SPINE PINCHING THE NERVES, AND I DEFINITELY BELIEVE THIS AIRBAG NOT GOING OFF IS TO BLAME.
NHTSA complaint #11185477 — an unverified report by a vehicle owner.
at 4 milesBrandon, FLCrash1 injured
WHEELS
I WAS CROSSING THROUGH AN INTERSECTION TURNING LEFT RIGHT AFTER THE LIGHT HAD TURNED GREEN. NEXT THING I KNEW IT I SAW ANOTHER CAR, IT WAS A CAMRY, FLYING THROUGH THE LIGHT RIGHT FOR ME. IT WAS RAINING HERE IN FLORIDA THAT DAY, AND OF COURSE GOING TO BRAKE SO ABRUPTLY I SLID IN ADDITION TO THE SPEED AND WAS NOT ABLE TO STOP IN TIME. I WAS T-BONED AT THAT INTERSECTION DIRECTLY NEXT TO WHERE THE AIRBAGS WOULD HAVE BEEN AND THEY NEVER DEPLOYED.I NOW SUFFER FROM 3 HERNIATED DISCS ON THE SPINE PINCHING THE NERVES, AND I DEFINITELY BELIEVE THIS AIRBAG NOT GOING OFF IS TO BLAME.
NHTSA complaint #11185477 — an unverified report by a vehicle owner.
at 4 milesBrandon, FLCrash1 injured
STRUCTURE:BODY
I WAS CROSSING THROUGH AN INTERSECTION TURNING LEFT RIGHT AFTER THE LIGHT HAD TURNED GREEN. NEXT THING I KNEW IT I SAW ANOTHER CAR, IT WAS A CAMRY, FLYING THROUGH THE LIGHT RIGHT FOR ME. IT WAS RAINING HERE IN FLORIDA THAT DAY, AND OF COURSE GOING TO BRAKE SO ABRUPTLY I SLID IN ADDITION TO THE SPEED AND WAS NOT ABLE TO STOP IN TIME. I WAS T-BONED AT THAT INTERSECTION DIRECTLY NEXT TO WHERE THE AIRBAGS WOULD HAVE BEEN AND THEY NEVER DEPLOYED.I NOW SUFFER FROM 3 HERNIATED DISCS ON THE SPINE PINCHING THE NERVES, AND I DEFINITELY BELIEVE THIS AIRBAG NOT GOING OFF IS TO BLAME.
NHTSA complaint #11185477 — an unverified report by a vehicle owner.
at 87,000 milesJonesboro, AZFire
ENGINE
NHTSA RECALL SC147 2013 KIA FORTE KOUP HAS THE EXACT SAME THETA II ENGINE AS DESCRIBED IN THE RECALL FOR THE 2011-2014 OPTIMA, 2012-2014 SORENTO, AND 2011-2013 SPORTAGE MODELS. THE ENGINE WAS TRAVELLING AT HIGHWAY SPEEDS, LOST POWER, AND PROCEEDED TO SEIZE EXACTLY AS DESCRIBED IN THE RECALL ABOVE. WHEN THE VEHICLE WAS STOPPED, SMOKE PROCEEDED TO POUR OUT OF THE ENGINE HOOD AROUND THE HEAD GASKET. SMELL OF BURNING FILLED THE CABIN. TAKEN TO DEALERSHIP AND WAS TOLD THAT IT WAS HAPPENING ON OTHER MODELS BUT A RECALL DID NOT INCLUDE MY MODEL. ENTIRE EXPENSE WAS A MONTH LONG PROCESS STARTING JUNE 1. REPLACEMENT OF ENTIRE MOTOR REQUIRED, COSTING $6200.
NHTSA complaint #11109698 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 50,000 milesTallapoosa, GA
SEAT BELTS
I PURCHASED THIS KIA IN 2014, SINCE THEN, I HAVE HAD TO REPEATEDLY REPLACE THE HEADLIGHTS, TAIL / BRAKE LIGHTS AND THE LICENSE PLATE LIGHTS. THE PLASTIC PART OF THE CONNECTORS HAVE DRIED OUT AND ARE BREAKING INTO PIECES DUE TO THE WIRING GETTING TOO HOT, AS THE PARTS THAT ARE LEFT ARE NOW STARTING TO MELT. I HAVE OWNED SEVERAL DIFFERENT CARS AND I HAVE NEVER HAD TO REPLACE THE LIGHTS AS MUCH AS IN THIS CAR. ALSO, ANOTHER ISSUE IS THE DRIVER SIDE SEAT BELT DOESN'T WANT TO UNLATCH. I WILL BE PARKED AND IT WOULD SOMETIMES TAKE ABOUT 2 MIN FOR IT TO UNLATCH. SOMETIMES I WOULD THINK IT WASN'T EVER GOING TO UNLATCH AND I WOULD BE TRAPPED.
NHTSA complaint #11230659 — an unverified report by a vehicle owner.
at 50,000 milesTallapoosa, GA
EXTERIOR LIGHTING
I PURCHASED THIS KIA IN 2014, SINCE THEN, I HAVE HAD TO REPEATEDLY REPLACE THE HEADLIGHTS, TAIL / BRAKE LIGHTS AND THE LICENSE PLATE LIGHTS. THE PLASTIC PART OF THE CONNECTORS HAVE DRIED OUT AND ARE BREAKING INTO PIECES DUE TO THE WIRING GETTING TOO HOT, AS THE PARTS THAT ARE LEFT ARE NOW STARTING TO MELT. I HAVE OWNED SEVERAL DIFFERENT CARS AND I HAVE NEVER HAD TO REPLACE THE LIGHTS AS MUCH AS IN THIS CAR. ALSO, ANOTHER ISSUE IS THE DRIVER SIDE SEAT BELT DOESN'T WANT TO UNLATCH. I WILL BE PARKED AND IT WOULD SOMETIMES TAKE ABOUT 2 MIN FOR IT TO UNLATCH. SOMETIMES I WOULD THINK IT WASN'T EVER GOING TO UNLATCH AND I WOULD BE TRAPPED.
NHTSA complaint #11230659 — an unverified report by a vehicle owner.
at 50,000 milesTallapoosa, GA
ELECTRICAL SYSTEM
I PURCHASED THIS KIA IN 2014, SINCE THEN, I HAVE HAD TO REPEATEDLY REPLACE THE HEADLIGHTS, TAIL / BRAKE LIGHTS AND THE LICENSE PLATE LIGHTS. THE PLASTIC PART OF THE CONNECTORS HAVE DRIED OUT AND ARE BREAKING INTO PIECES DUE TO THE WIRING GETTING TOO HOT, AS THE PARTS THAT ARE LEFT ARE NOW STARTING TO MELT. I HAVE OWNED SEVERAL DIFFERENT CARS AND I HAVE NEVER HAD TO REPLACE THE LIGHTS AS MUCH AS IN THIS CAR. ALSO, ANOTHER ISSUE IS THE DRIVER SIDE SEAT BELT DOESN'T WANT TO UNLATCH. I WILL BE PARKED AND IT WOULD SOMETIMES TAKE ABOUT 2 MIN FOR IT TO UNLATCH. SOMETIMES I WOULD THINK IT WASN'T EVER GOING TO UNLATCH AND I WOULD BE TRAPPED.
NHTSA complaint #11230659 — an unverified report by a vehicle owner.
at 101,000 milesHebron, IN
ENGINE
DRIVING ON A BUSY HIGHWAY GOING APPROXIMATELY 65 MPH WHEN THE RPMS DROPPED TO ZERO. I WAS ABLE TO GET IT ON THE SHOULDER WITHOUT ACCIDENT. THE CAR WAS TOWED TO A MECHANIC WHO INFORMED ME THE ENGINE SEIZED UP BUT THE OIL LOOKED FINE. THE MECHANIC THOUGHT THIS WAS ODD. THE CAR HAD 101,000 MILES IN IT.
NHTSA complaint #11229662 — an unverified report by a vehicle owner.
at 112,000 milesWaco, KY
ENGINE
THETA II ENGINE RECALL. A YEAR AND A HALF AGO, I WAS DRIVING DOWN THE INTERSTATE AND ALL OF A SUDDEN ALL THE DASH LIGHTS CAME ON AND THE CAR LOST ALL POWER. I WAS LUCKILY ABLE TO GUIDE IT OFF THE INTERSTATE TO A SAFE SPOT ON THE SIDE. THE CAR WOULDNT STARY BACK AT ALL. COME TO FIND OUT, THE RODS FAILED AND LOCKED THE ENGINE UP. WHEN IT FIRST HAPPENED, ONE OF THE THINGS I DID WAS CHECK EVERYTHING UNDER THE HOOD INCLUDING THE OIL. THE OIL WAS FULL. AFTER READING ALOT ON THIS ISSUE, THERE IS ALOT OF KIA FORTE AND FORTE KOUP THAT HAD THE SAME ISSUE BUT YET THEY WONT INCLUDE THEM IN THE RECALL. IT HAS THE SAME ENGINE IN IT AS THE OTHER KIA'S THAT GOT RECALLED SO WHAT MAKES THEM ANY DIFFERENT. I REPLACED THE FIRST ENGINE WITH A USED ONE AND I PUT 4K MIKES ON IT AND IT DID THE SAME THING SO ANOTHER $4,000 LATER, I PURCHASED A REMANUFACTURED ENGINE. IT'S BEEN AN EXPENSIVE FIX OUT OF MY OWN POCKET WHEN IT SHOULDNT HAVE BEEN.
NHTSA complaint #11217999 — an unverified report by a vehicle owner.
at 4 milesBrandon, FLCrash1 injured
AIR BAGS
I WAS CROSSING THROUGH AN INTERSECTION TURNING LEFT RIGHT AFTER THE LIGHT HAD TURNED GREEN. NEXT THING I KNEW IT I SAW ANOTHER CAR, IT WAS A CAMRY, FLYING THROUGH THE LIGHT RIGHT FOR ME. IT WAS RAINING HERE IN FLORIDA THAT DAY, AND OF COURSE GOING TO BRAKE SO ABRUPTLY I SLID IN ADDITION TO THE SPEED AND WAS NOT ABLE TO STOP IN TIME. I WAS T-BONED AT THAT INTERSECTION DIRECTLY NEXT TO WHERE THE AIRBAGS WOULD HAVE BEEN AND THEY NEVER DEPLOYED.I NOW SUFFER FROM 3 HERNIATED DISCS ON THE SPINE PINCHING THE NERVES, AND I DEFINITELY BELIEVE THIS AIRBAG NOT GOING OFF IS TO BLAME.
NHTSA complaint #11185477 — an unverified report by a vehicle owner.
at 4 milesBrandon, FLCrash1 injured
WHEELS
I WAS CROSSING THROUGH AN INTERSECTION TURNING LEFT RIGHT AFTER THE LIGHT HAD TURNED GREEN. NEXT THING I KNEW IT I SAW ANOTHER CAR, IT WAS A CAMRY, FLYING THROUGH THE LIGHT RIGHT FOR ME. IT WAS RAINING HERE IN FLORIDA THAT DAY, AND OF COURSE GOING TO BRAKE SO ABRUPTLY I SLID IN ADDITION TO THE SPEED AND WAS NOT ABLE TO STOP IN TIME. I WAS T-BONED AT THAT INTERSECTION DIRECTLY NEXT TO WHERE THE AIRBAGS WOULD HAVE BEEN AND THEY NEVER DEPLOYED.I NOW SUFFER FROM 3 HERNIATED DISCS ON THE SPINE PINCHING THE NERVES, AND I DEFINITELY BELIEVE THIS AIRBAG NOT GOING OFF IS TO BLAME.
NHTSA complaint #11185477 — an unverified report by a vehicle owner.
at 4 milesBrandon, FLCrash1 injured
STRUCTURE:BODY
I WAS CROSSING THROUGH AN INTERSECTION TURNING LEFT RIGHT AFTER THE LIGHT HAD TURNED GREEN. NEXT THING I KNEW IT I SAW ANOTHER CAR, IT WAS A CAMRY, FLYING THROUGH THE LIGHT RIGHT FOR ME. IT WAS RAINING HERE IN FLORIDA THAT DAY, AND OF COURSE GOING TO BRAKE SO ABRUPTLY I SLID IN ADDITION TO THE SPEED AND WAS NOT ABLE TO STOP IN TIME. I WAS T-BONED AT THAT INTERSECTION DIRECTLY NEXT TO WHERE THE AIRBAGS WOULD HAVE BEEN AND THEY NEVER DEPLOYED.I NOW SUFFER FROM 3 HERNIATED DISCS ON THE SPINE PINCHING THE NERVES, AND I DEFINITELY BELIEVE THIS AIRBAG NOT GOING OFF IS TO BLAME.
NHTSA complaint #11185477 — an unverified report by a vehicle owner.
at 90,000 milesCrawfordville, FL
ENGINE
MY MOTOR SLUNG A ROD WITHOUT REASON AT 90K MILES. I HAVE THE SAME 2.4 LITER MOTOR IN MY KIA FORTE AS THE MOTORS PREVIOUSLY RECALLED IN THE OPTIMAS. THE JUST FOUND THAT THIS ENGINE FAILURE IS HAPPENING IN THE 1.6 LITER SOULS AS WELL YET THEY REFUSE TO FIX MY CAR BECAUSE THE CAR ITSELF ISN'T LISTED UNDER THE RECALL. PLEASE HELP! I WAS DRIVING ABOUT 50 MPH DOWN THE HWY WHEN ALL OF A SUDDEN I HEARD A LOUD "THUNK" AND A LIGHT TAPPING FROM THE ENGINE. NO DASH LIGHTS EVER CAME ON, THE CAR NEVER RAN HOT, AND I HAD PLENTY OF OIL BUT JUST TO BE SAFE I PULLED OVER ANYWAYS. I HAD A MECHANIC COME MEET ME ON THE SIDE OF THE ROAD TO TAKE A LOOK AT IT TO BE SRE IT WAS OK TO DRIVE AND WHEN HE JACKED THE CAR UP OIL CAME POURING OUT AND HE COULD SEE A VISIBLE 4 INCH HOLE IN THE BLOCK WHERE A ROD HAD SEEMINGLY SLUNG WITHOUT REASON. I TOOK IT UP TO KIA TO GET IT REPLACED AS THE MOTOR WAS UNDER RECALL AND NOT ONLY DID THEY NOT REPLACE IT BECAUSE THEY SAID IT WAS A "DIFFERENT MODEL # OF THE 2.4 LITER MOTOR" BUT THEY ALSO CHARGED ME $125 BUCKS JUST TO LOOK AT IT AND TELL ME THEY WEREN'T GOING TO FIX IT.
NHTSA complaint #11183098 — an unverified report by a vehicle owner.
at 88,000 milesLA Mesa, CA
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 KIA FORTE KOUP. WHILE DRIVING APPROXIMATELY 68-70 MPH, THE SUN ROOF EXPLODED OUTWARD. THE SUN ROOF EXPLODED WITHOUT IMPACT FROM A FOREIGN OBJECT. THERE WERE NO INJURIES. TEAM KIA OF EL CAJON (541 N JOHNSON AVE, EL CAJON, CA 92020, (619) 444-7200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #11181125 — an unverified report by a vehicle owner.
at 80,000 milesLehigh Acres, FL
ELECTRICAL SYSTEM
THE CAR STARTED DRIVING SLUGGISH OUT OF NOWHERE AND I TOOK IT IN TO A MECHANIC WHO TOOK IT OUT FOR A TEST DRIVE WHERE IT ALL OF A SUDDEN STARTED SMOKING AND THE ENGINE SEIZED UP WHILE IN MOTION. THE CAR HAD ITS OIL CHANGE AND WAS WELL TAKEN CARE OF BEFORE THIS HAPPENED.
NHTSA complaint #11174951 — an unverified report by a vehicle owner.
at 80,000 milesLehigh Acres, FL
ENGINE
THE CAR STARTED DRIVING SLUGGISH OUT OF NOWHERE AND I TOOK IT IN TO A MECHANIC WHO TOOK IT OUT FOR A TEST DRIVE WHERE IT ALL OF A SUDDEN STARTED SMOKING AND THE ENGINE SEIZED UP WHILE IN MOTION. THE CAR HAD ITS OIL CHANGE AND WAS WELL TAKEN CARE OF BEFORE THIS HAPPENED.
NHTSA complaint #11174951 — an unverified report by a vehicle owner.
at 92,000 milesKnoxville, TN
ENGINE
MY KIA FORTE KOUP 2013 SX HAS ENGINE FAILURE WITH NO NOTICE. MY SON WAS DRIVING 73MPH ON THE INTERSTATE AND ALMOST LOST HIS LIFE TRYING TO GET THE CAR TO THE SIDE OF THE ROAD. THE CAR WOULD NOT TURN OVER AFTER SAID FAILURE. MY CAR HAS 92K MILES AND I AM THE SECOND OWNER. I HAVE HAD ALL MAINTENANCE DONE AT KIA ON TIME AND AS RECOMMENDED. DEALER TELLS ME THAT CONNECTING ROD PIERCED A WHOLE IN MY ENGINE BLOCK AND WANT $4800.00 + TAX TO INSTALL A USED ENGINE WITH 76K MILES ON IT. I AM GUESSING THAT IS KIA IS NOW DOING A 200K WARRENTY AS THEIR PRODUCTS ARE JUNK.
NHTSA complaint #11165530 — an unverified report by a vehicle owner.
at 43,000 milesWaco, KY
ENGINE
BACK IN JUNE 2018, I WAS DRIVING ALONG THE INTERSTATE, RUNNING ABOUT 75 AND HEARD WHAT SOUNDED LIKE A FLAPPING NOISE THEN ALL THE DASH BOARD LIGHTS CAME ON AND THE CAR STALLED. HAD TO GET IT TOWED BACK HOME. COME TO FIND OUT THE MOTOR HAD SEIZED UP. I'VE READ NUMEROUS COMPLAINTS ON THE 2.4 ENGINE IN THE KIA'S BUT NONE HAVE MADE IT TO THE RECALL LIST WHEN THEY ARE DOING THE SAME THING THAT THE MOTORS IN THE OPTIMAS, SORENTO AND SPORTAGE. HOW IS THE FORTE ANY DIFFERENT WHEN THEY HAVE THE SAME MOTOR. FOUND A USED MOTOR OUT OF A 2013 KIA FORTE KOUP SX THAT HAD 39,000 MILES ON IT. BOUGHT AND INSTALLED IT. PUT RIGHT AT 4,100 MILES ON IT AND LOW AND BEHOLD, IT DID THE SAME THING. EXCEPT THIS TIME I WAS COMING OFF THE INTERSTATE ON A CURVE OFF RAMP WITH THE CAR STALLED ON ME. LUCKILY I WAS ABLE TO GET IT STARTED THIS TIME TO MAKE IT HOME. SO NOW I HAVE ANOTHER BAD ENGINE AND MY CAR IS JUST SITTING UNTIL I CAN SAVE UP AND FIND ANOTHER ENGINE. THIS TIME, I'LL PROBABLY PAY EXTRA TO HAVE A COMPLETELY REMANUFACTURED ENGINE. TIRED OF PLAYING RUSSIAN ROULETTE WITH THESE USED KIA ENGINES.
NHTSA complaint #11130879 — an unverified report by a vehicle owner.
Blue Ridge, GA
SEAT BELTS
TL* THE CONTACT OWNS A 2013 KIA FORTE KOUP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LIFETIME KIA (4170 E U.S. HWY 64 ALT, MURPHY, NORTH CAROLINA 28906) WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT SHOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11120085 — an unverified report by a vehicle owner.
Blue Ridge, GA
AIR BAGS
TL* THE CONTACT OWNS A 2013 KIA FORTE KOUP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LIFETIME KIA (4170 E U.S. HWY 64 ALT, MURPHY, NORTH CAROLINA 28906) WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT SHOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11120085 — an unverified report by a vehicle owner.
at 56,000 milesGretna, LA
ENGINE
I WAS DRIVING MY 2013 KIA FORTE KOUP UP AN ON-RAMP TO THE MAIN BRIDGE, GOING ABOUT 20 MILES PER HOUR WHEN THE ENGINE KILLED SUDDENLY. THE CAR HAS 56,000 MILES ON IT, AND I TAKE PHENOMENAL CARE OF IT (REGULAR OIL CHANGES AND MAINTENANCE). I HAD IT TOWED TO THE KIA DEALERSHIP ON FRIDAY, MAY 25, AND IT'S BEEN SITTING ON THE LOT COMPLETELY UNTOUCHED EVER SINCE. TODAY IS DAY 46 OF KIA GIVING ME THE RUNAROUND. NEVER AGAIN WILL I PURCHASE THEIR CARS.
NHTSA complaint #11110664 — an unverified report by a vehicle owner.
at 87,000 milesJonesboro, AZFire
ENGINE
NHTSA RECALL SC147 2013 KIA FORTE KOUP HAS THE EXACT SAME THETA II ENGINE AS DESCRIBED IN THE RECALL FOR THE 2011-2014 OPTIMA, 2012-2014 SORENTO, AND 2011-2013 SPORTAGE MODELS. THE ENGINE WAS TRAVELLING AT HIGHWAY SPEEDS, LOST POWER, AND PROCEEDED TO SEIZE EXACTLY AS DESCRIBED IN THE RECALL ABOVE. WHEN THE VEHICLE WAS STOPPED, SMOKE PROCEEDED TO POUR OUT OF THE ENGINE HOOD AROUND THE HEAD GASKET. SMELL OF BURNING FILLED THE CABIN. TAKEN TO DEALERSHIP AND WAS TOLD THAT IT WAS HAPPENING ON OTHER MODELS BUT A RECALL DID NOT INCLUDE MY MODEL. ENTIRE EXPENSE WAS A MONTH LONG PROCESS STARTING JUNE 1. REPLACEMENT OF ENTIRE MOTOR REQUIRED, COSTING $6200.
NHTSA complaint #11109698 — an unverified report by a vehicle owner.
at 114,854 milesWaco, KY
ENGINE
ON TUESDAY JUNE 26TH, 2018 I WAS ON MY WAY HOME FROM WORK ON THE INTERSTATE AND ALL OF A SUDDEN WITHOUT ANY WARNING, MY OIL PRESSURE LIGHT CAME ON AND THE ENGINE COMPLETELY SHUT OFF, I LOST ALL POWER, STEERING AND BRAKES BUT LUCKILY I WAS ABLE TO USE MY EMERGENCY BRAKE. CAR WOULDN'T START BACK AT ALL. I KEEP MY OIL CHANGED EVERY 4,000 MILES AND HAVEN'T EVER HAD AN ISSUE. THE ENGINE WASN'T KNOCKING OR MADE ANY LOUD NOISE WHEN IT HAPPENED. AND THE OIL WAS STILL ON THE FULL MARK. AND FROM WHAT I HAVE READ, THE SAME EXACT ENGINES HAVE BEEN RECALLED IN DIFFERENT KIA/HYUNDAI MODELS EXCEPT THE FORTE/FORTE KOUP 2.4L. SO NOW I AM LEFT WITHOUT MY CAR AND HAVING TROUBLE FINDING AN ENGINE I CAN AFFORD WHILE KIA/HYUNDAI IS REPLACING ENGINES THAT HAVE HAD THE SAME THING HAPPEN TO THEM BUT MINE THEY WONT REPLACE BECAUSE MY VIN DOESN'T CALL FOR THAT RECALL.
NHTSA complaint #11109521 — an unverified report by a vehicle owner.
at 73,405 milesLufkin, TX
ENGINE
WE BOUGHT THIS 2013 KIA FORTE KOUP IN OCTOBER 2014. IT HAD 29,000 MILES ON IT. WE HAD IT SERVICED REGULARLY AND ON SCHEDULE. MY DAUGHTER WAS DRIVING HOME FROM COLLEGE ON DECEMBER 19, 2017 AND HER CAR STARTED SMOKING, SHAKING AND LOST ALL POWER WHILE DRIVING 70 MPH. THE CAR HAD 73,405 MILES ON IT. AFTER HAVING THE VEHICLE TOWED AT MY EXPENSE BACK TO OUR DEALERSHIP IN LUFKIN, TX, I RESEARCHED WHAT SHE DESCRIBED AND IT WAS IDENTICAL TO THE ENGINE FAILURES EXPERIENCED BY THE KIA OPTIMAS AND SORENTOS THAT WERE RECALLED. AFTER CONSULTATION WITH THE SERVICE DEPARTMENT IT WAS DECIDED THE BEST COURSE OF ACTION WOULD BE TO REPLACE THE BLOCK. ACCORDING TO KIA IT WOULD TAKE A COUPLE OF WEEKS TO GET THE BLOCK IN. WE CHOSE TO SEND HER BACK TO SCHOOL IN OUR PERSONAL FAMILY VEHICLE. 2 WEEKS TURNED INTO 5 MONTHS. THE KIA SERVICE MANAGER UPON BEGINNING REPAIR IN MAY 2018, SAID THE ENGINE EXPERIENCED A MANUFACTURE'S DEFECT FULL CATASTROPHIC FAILURE SIMILAR TO THE OPTIMAS AND SORENTOS EVEN THOUGH THE FORTE WAS NOT RECALLED. BECAUSE OF THE SEVERITY OF THE FAILURE MULTIPLE ENGINE COMPONENTS HAD TO BE REPLACED BESIDES THE BLOCK. TOTAL INVOICE: LABOR $2464 PARTS $7435.34 TAX $613.42. TOTAL COST $9762.76 NADA VALUE OF CAR $9600. KIA CONSUMER SERVICE RESPONSE: INITIAL OFFER $1500, FINAL OFFER $2461.70 (PRICE OF THE REMAN ENGINE). NOT TO MENTION LOSS OF USE FOR 5 MONTHS. KIA SERVICE MANAGER SAID THE ENGINE DID NOT SHOW ANY SIGN OF USER NEGLECT AND THAT THE FAILURE OF THE ENGINE WAS 100% MANUFACTURE DEFECT.
NHTSA complaint #11103921 — an unverified report by a vehicle owner.
at 76,039 milesJacksonville, FL
ENGINE
TL* THE CONTACT OWNS A 2013 KIA FORTE KOUP. WHILE DRIVING 73 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAITED FOR THE VEHICLE TO COOL DOWN. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,039.
NHTSA complaint #11055211 — an unverified report by a vehicle owner.
at 57,971 milesSpring Hill, FL
ENGINE
ON 10/13/17, MY SON WAS DRIVING HOME ON THE FL TURNPIKE FROM COLLEGE WHEN HIS ENGINE SEIZED. LUCKY HE WAS NOT SERIOUSLY INJURED OR KILLED. HAD CAR TOWED TO THE NEAREST KIA ORLANDO W DEALER, FOUND OUT THE ENGINE ROD WAS BLOWN THROUGH TOP AND BOTTOM OF BLOCK. ENGINE WAS REPLACED WITH A SHORT BLOCK AND REUSED PARTS. DURING TEST DRIVE CAR STALLED DUE TO A TIMING CHAIN FAILING. REPLACED TIMING CHAIN, THEN THE IGNITION COIL WENT AND HAD TO BE REPLACED. NEXT, THE CAR BEGAN TO MISFIRE AND THEY REPLACE ALL 4 FUEL INJECTORS. THEN TOLD CYLINDER 2 FAILED THE COMPRESSION TEST WHICH MEANS THE NEW MOTOR FAILED. KIA SENT NEW HEADS TO A MACHINE SHOP AFTER SEVERAL WEEKS WE WERE TOLD THEY WERE BAD AND HAD TO ORDER NEW ONES. NOW WAITING ON NEW HEADS TO ARRIVE BE SENT BACK TO THE MACHINE SHOP THE REPLACED ON EXISTING BLOCK. STILL WITH OUT A CAR NEARLY 2 MONTHS LATER. I SEE KIA HAD SEVERAL RECALLS BUT NOT ON THE FORTE... THE KIA FORTE CONTAINS THETA II 2.4-LITER ENGINE. CURRENTLY, THE SAME ENGINE IN THE HYUNDAI SONOTA WHICH WAS MANUFACTURED BY THE SAME COMPANY WAS RECALLED IN THE 2013 - 2014 CARS. VERY FRUSTRATED WITH KIA'S PROCESS THE FACT THAT WHEN WE ASK FOR DOCUMENTATION THEY WILL NOT PROVIDE. SENT US A PRELIMINARY INVOICE WITH A MAJORITY OF THE INFORMATION MISSING. WE DO HAVE DOCUMENTATION OF PROOF. OUR SON HAS BEEN WITHOUT A CAR AT COLLEGE FOR 2 MONTHS.
NHTSA complaint #11052835 — an unverified report by a vehicle owner.