Owners have filed 87 complaints
about the 2025 KIA K4 with NHTSA between 2025 and 2026.
The largest single group is the driver assist & collision avoidance.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Assist
525.0%
Warning
420.0%
Warnings
420.0%
Automatic Emergency Braking
315.0%
Rearview System Braking
15.0%
Warnings
15.0%
Automatic System Braking
15.0%
Adaptive Cruise Control
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
436.4%
1,000 – 9,999 miles
327.3%
50,000 – 74,999 miles
436.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2025peak 11Aug 2026
Recalls on the 2025 KIA K4
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20260322,710 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem could cause the instrument cluster display to go blank while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, tire pressure monitoring system (TPMS), warning lights and malfunction tell-tales. Note: This recall only affects certain vehicles equipped with a 12.3-inch instrument cluster display. For the Sorento model, this recall only affects hybrid and plug-in hybrid (PHEV) models. For the Carnival model, both gas and hybrid models are affected. For the Sportage model, gas, hybrid and plug-in hybrid (PHEV) models are affected. Safety Risk: Warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the instrument cluster software. Alternatively, you may schedule an appointment to have the update performed at a Kia dealership.
Reports where the owner recorded a crash, a fire, an injury or a death.
Amsterdam, NYCrash2 injured
STEERING
I am submitting this complaint regarding a suspected safety defect involving a 2025 Kia K4. On XXX, the vehicle was involved in a single-vehicle crash in the Town of [XXX]. According to the driver, the vehicle unexpectedly steered off the roadway when the Lane Keeping Assist/Lane Centering steering system appeared to intervene. The driver attempted to maintain control but was unable to keep the vehicle on the roadway. The vehicle entered a ditch and struck a utility pole, causing significant damage to the passenger side. The front and rear passenger-side airbags deployed. The front passenger window shattered, sending broken glass onto the front and rear passengers. My daughter was seated in the front passenger seat, and my [XXX] granddaughter was properly restrained in a rear child safety seat. Both sustained injuries and required medical evaluation following the crash. After the collision, I began researching similar incidents and found other owners reporting concerns involving the steering assistance and lane-keeping systems. While I cannot determine the exact cause of this crash, I believe the possibility of an unintended Lane Keeping Assist or steering system intervention should be investigated because it may present a safety risk to other motorists. I respectfully request that the National Highway Traffic Safety Administration review this incident, along with any similar complaints involving the 2025 Kia K4, to determine whether a defect exists in the vehicle's steering assistance, Lane Keeping Assist, Lane Following Assist, or other Advanced Driver Assistance Systems (ADAS). Supporting documentation can be provided if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753551 — an unverified report by a vehicle owner.
Amsterdam, NYCrash2 injured
LANE DEPARTURE: ASSIST
I am submitting this complaint regarding a suspected safety defect involving a 2025 Kia K4. On XXX, the vehicle was involved in a single-vehicle crash in the Town of [XXX]. According to the driver, the vehicle unexpectedly steered off the roadway when the Lane Keeping Assist/Lane Centering steering system appeared to intervene. The driver attempted to maintain control but was unable to keep the vehicle on the roadway. The vehicle entered a ditch and struck a utility pole, causing significant damage to the passenger side. The front and rear passenger-side airbags deployed. The front passenger window shattered, sending broken glass onto the front and rear passengers. My daughter was seated in the front passenger seat, and my [XXX] granddaughter was properly restrained in a rear child safety seat. Both sustained injuries and required medical evaluation following the crash. After the collision, I began researching similar incidents and found other owners reporting concerns involving the steering assistance and lane-keeping systems. While I cannot determine the exact cause of this crash, I believe the possibility of an unintended Lane Keeping Assist or steering system intervention should be investigated because it may present a safety risk to other motorists. I respectfully request that the National Highway Traffic Safety Administration review this incident, along with any similar complaints involving the 2025 Kia K4, to determine whether a defect exists in the vehicle's steering assistance, Lane Keeping Assist, Lane Following Assist, or other Advanced Driver Assistance Systems (ADAS). Supporting documentation can be provided if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753551 — an unverified report by a vehicle owner.
Charlotte, NC1 injured
WHEELS
The warnings on the car all failed and I was lead off the road while going on a roundabout. This has trigged my car to completely lose all control and even though I was attentive to my steering wheel I still didn’t stop the car from leading me to that curb and off road onto grass etc.
NHTSA complaint #11739853 — an unverified report by a vehicle owner.
Charlotte, NC1 injured
SUSPENSION
The warnings on the car all failed and I was lead off the road while going on a roundabout. This has trigged my car to completely lose all control and even though I was attentive to my steering wheel I still didn’t stop the car from leading me to that curb and off road onto grass etc.
NHTSA complaint #11739853 — an unverified report by a vehicle owner.
Charlotte, NC1 injured
LANE DEPARTURE: ASSIST
The warnings on the car all failed and I was lead off the road while going on a roundabout. This has trigged my car to completely lose all control and even though I was attentive to my steering wheel I still didn’t stop the car from leading me to that curb and off road onto grass etc.
NHTSA complaint #11739853 — an unverified report by a vehicle owner.
Roebuck, SCCrash1 injured
AIR BAGS
Vehicle's forward collision warnings did not sound. Airbags did not deploy. Vehicle in front end collision at 40mph
NHTSA complaint #11738950 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Fletcher, OK
WHEELS
The tpms system will stop working and display a message saying check tire pressure monitoring system. While this message is displayed i cannot see any tire pressures and presumably will not receive any warnings about tires losing pressure. It starts working again on its own at seemingly random intervals. The dealership has been asked to look at it and found no issues. They asked to bring it back when the message was displayed but it is difficult to get the message to pop up and get to the dealership without it going away again.
NHTSA complaint #11758856 — an unverified report by a vehicle owner.
Amsterdam, NYCrash2 injured
STEERING
I am submitting this complaint regarding a suspected safety defect involving a 2025 Kia K4. On XXX, the vehicle was involved in a single-vehicle crash in the Town of [XXX]. According to the driver, the vehicle unexpectedly steered off the roadway when the Lane Keeping Assist/Lane Centering steering system appeared to intervene. The driver attempted to maintain control but was unable to keep the vehicle on the roadway. The vehicle entered a ditch and struck a utility pole, causing significant damage to the passenger side. The front and rear passenger-side airbags deployed. The front passenger window shattered, sending broken glass onto the front and rear passengers. My daughter was seated in the front passenger seat, and my [XXX] granddaughter was properly restrained in a rear child safety seat. Both sustained injuries and required medical evaluation following the crash. After the collision, I began researching similar incidents and found other owners reporting concerns involving the steering assistance and lane-keeping systems. While I cannot determine the exact cause of this crash, I believe the possibility of an unintended Lane Keeping Assist or steering system intervention should be investigated because it may present a safety risk to other motorists. I respectfully request that the National Highway Traffic Safety Administration review this incident, along with any similar complaints involving the 2025 Kia K4, to determine whether a defect exists in the vehicle's steering assistance, Lane Keeping Assist, Lane Following Assist, or other Advanced Driver Assistance Systems (ADAS). Supporting documentation can be provided if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753551 — an unverified report by a vehicle owner.
Amsterdam, NYCrash2 injured
LANE DEPARTURE: ASSIST
I am submitting this complaint regarding a suspected safety defect involving a 2025 Kia K4. On XXX, the vehicle was involved in a single-vehicle crash in the Town of [XXX]. According to the driver, the vehicle unexpectedly steered off the roadway when the Lane Keeping Assist/Lane Centering steering system appeared to intervene. The driver attempted to maintain control but was unable to keep the vehicle on the roadway. The vehicle entered a ditch and struck a utility pole, causing significant damage to the passenger side. The front and rear passenger-side airbags deployed. The front passenger window shattered, sending broken glass onto the front and rear passengers. My daughter was seated in the front passenger seat, and my [XXX] granddaughter was properly restrained in a rear child safety seat. Both sustained injuries and required medical evaluation following the crash. After the collision, I began researching similar incidents and found other owners reporting concerns involving the steering assistance and lane-keeping systems. While I cannot determine the exact cause of this crash, I believe the possibility of an unintended Lane Keeping Assist or steering system intervention should be investigated because it may present a safety risk to other motorists. I respectfully request that the National Highway Traffic Safety Administration review this incident, along with any similar complaints involving the 2025 Kia K4, to determine whether a defect exists in the vehicle's steering assistance, Lane Keeping Assist, Lane Following Assist, or other Advanced Driver Assistance Systems (ADAS). Supporting documentation can be provided if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753551 — an unverified report by a vehicle owner.
Vinton, LA
AIR BAGS
Air bag did not deploy, yes High Risk Yes Yes No Hit a street sign. Went through radiator, bent frame in front on passenger side, busted windshield, punctured roof. Car is totaled
NHTSA complaint #11753002 — an unverified report by a vehicle owner.
Hillsborough, NJ
ELECTRICAL SYSTEM
The primary Dashboard of the vehicle stopped working (while driving the car) and i lost access to all important information such as speed, RPM, current cruise setting, milage, visual alerts for any driver assistance warnings. The entire screen went black and showed “NO SIGNAL” in red text in the middle. It later came back after a few minutes. This issue has occurred 5 times so far and 4 of them being while driving the car within 1 week. The dealer is confirmed this is an issue and recommended an entire dashboard replacement for the vehicle. This is very unsafe because i cannot determine my speed or any other important warnings the vehicle may give me during my drive. There were no warnings or symptoms prior to the first failure.
NHTSA complaint #11751322 — an unverified report by a vehicle owner.
Orlando, FL
UNKNOWN OR OTHER
I'm not sure what's going on. It's telling me to start stop the car when it's running and then it will turn off and go into accessory mode even when I'm driving that's dangerous. I took it to Kia a month ago for the same thing but they said they couldn't find anything, but it has to be something if I'm not the only one saying this is happening to their car. my car doesn't even have 8000 miles on my car.
NHTSA complaint #11750872 — an unverified report by a vehicle owner.
Orlando, FL
ELECTRICAL SYSTEM
I'm not sure what's going on. It's telling me to start stop the car when it's running and then it will turn off and go into accessory mode even when I'm driving that's dangerous. I took it to Kia a month ago for the same thing but they said they couldn't find anything, but it has to be something if I'm not the only one saying this is happening to their car. my car doesn't even have 8000 miles on my car.
NHTSA complaint #11750872 — an unverified report by a vehicle owner.
at 69,085 milesCanton, OH
ENGINE AND ENGINE COOLING
The contact owns a 2025 Kia K4. The contact stated while driving at 40 MPH on several occasions, the vehicle stalled. The vehicle was able to restart but would immediately stall again, requiring the driver to wait approximately 10 minutes before the vehicle could be successfully restarted and driven. The vehicle was towed on one occasion and taken to the same dealer twice, but the dealer was unable to replicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 69,085.
NHTSA complaint #11748745 — an unverified report by a vehicle owner.
Winston Salem, NC
UNKNOWN OR OTHER
The car completely cut off while driving on the highway going 65 mph. This isn’t the first time it has turned off while driving. I had to pull over and put the car in park before it would turn back on. The error says Accessory Mode. I have taken the vehicle to Kia Dealership in Winston Salem but they told me they are unable to recreate the issue so they are unable to assist with the problem. The car turning off while driving has happened at least 20 times. I have repeatedly called Kia and they are unwilling to diagnose an issue with the vehicle unless it happens while they have it. I am putting myself and others at danger driving this vehicle. I contacted Hertz Auto sales where I purchased it and they directed me to contact Kia since I have a warranty. I plan on taking the car again but I can only hope the issue happens while they have it because this vehicle is VERY dangerous to be on the road and I have no other option than to be at the dealerships mercy.
NHTSA complaint #11748312 — an unverified report by a vehicle owner.
Winston Salem, NC
ELECTRICAL SYSTEM
The car completely cut off while driving on the highway going 65 mph. This isn’t the first time it has turned off while driving. I had to pull over and put the car in park before it would turn back on. The error says Accessory Mode. I have taken the vehicle to Kia Dealership in Winston Salem but they told me they are unable to recreate the issue so they are unable to assist with the problem. The car turning off while driving has happened at least 20 times. I have repeatedly called Kia and they are unwilling to diagnose an issue with the vehicle unless it happens while they have it. I am putting myself and others at danger driving this vehicle. I contacted Hertz Auto sales where I purchased it and they directed me to contact Kia since I have a warranty. I plan on taking the car again but I can only hope the issue happens while they have it because this vehicle is VERY dangerous to be on the road and I have no other option than to be at the dealerships mercy.
NHTSA complaint #11748312 — an unverified report by a vehicle owner.
Winston Salem, NC
ENGINE
The car completely cut off while driving on the highway going 65 mph. This isn’t the first time it has turned off while driving. I had to pull over and put the car in park before it would turn back on. The error says Accessory Mode. I have taken the vehicle to Kia Dealership in Winston Salem but they told me they are unable to recreate the issue so they are unable to assist with the problem. The car turning off while driving has happened at least 20 times. I have repeatedly called Kia and they are unwilling to diagnose an issue with the vehicle unless it happens while they have it. I am putting myself and others at danger driving this vehicle. I contacted Hertz Auto sales where I purchased it and they directed me to contact Kia since I have a warranty. I plan on taking the car again but I can only hope the issue happens while they have it because this vehicle is VERY dangerous to be on the road and I have no other option than to be at the dealerships mercy.
NHTSA complaint #11748312 — an unverified report by a vehicle owner.
Morrow, GA
UNKNOWN OR OTHER
This car is a rental to [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748151 — an unverified report by a vehicle owner.
Princess Anne, MD
POWER TRAIN
Transmission slippage, rpms rev higher then mph, hesitates at red lights and stop signs
NHTSA complaint #11746968 — an unverified report by a vehicle owner.
Kingsburg, CA
UNKNOWN OR OTHER
“The engine undercover (belly pan) detached and is dragging/scraping on the ground on a 2025 Kia K4 with approximately one year of normal use. The radiator support is also affected. Dealer (Selma Kia, Selma CA) denied warranty coverage and stated damage was caused by driver hitting a speed bump. These are factory-installed components on a one-year-old vehicle and should not detach under normal driving conditions. This appears to be a fitment or installation defect.”
NHTSA complaint #11745734 — an unverified report by a vehicle owner.
Kingsburg, CA
STRUCTURE:BODY
“The engine undercover (belly pan) detached and is dragging/scraping on the ground on a 2025 Kia K4 with approximately one year of normal use. The radiator support is also affected. Dealer (Selma Kia, Selma CA) denied warranty coverage and stated damage was caused by driver hitting a speed bump. These are factory-installed components on a one-year-old vehicle and should not detach under normal driving conditions. This appears to be a fitment or installation defect.”
NHTSA complaint #11745734 — an unverified report by a vehicle owner.
Kingsburg, CA
ENGINE
“The engine undercover (belly pan) detached and is dragging/scraping on the ground on a 2025 Kia K4 with approximately one year of normal use. The radiator support is also affected. Dealer (Selma Kia, Selma CA) denied warranty coverage and stated damage was caused by driver hitting a speed bump. These are factory-installed components on a one-year-old vehicle and should not detach under normal driving conditions. This appears to be a fitment or installation defect.”
NHTSA complaint #11745734 — an unverified report by a vehicle owner.
at 58,000 milesPensacola, FL
ELECTRICAL SYSTEM
The contact owns a 2025 Kia K4. The contact stated that while driving at 75 MPH, the vehicle downshifted upon depression of the accelerator pedal, with heavy white smoke coming out of the exhaust pipe. The contact stated that the low oil pressure warning light was illuminated prior to the failure. The contact pulled off the highway and drove into a store parking lot as the engine made an abnormal knocking sound. The contact requested assistance from a bystander, who advised the contact that the head gasket appeared to have blown. The contact checked and noticed that the coolant and oil levels were low. The contact added both oil and water to the vehicle and drove to the residence. The contact made a diagnosis appointment with a local dealer. Upon starting the vehicle, the check engine warning light illuminated, and the contact decided to tow the vehicle to the dealer. The dealer determined that the engine needed to be replaced due to sludge. Additionally, the contact stated that the vehicle had experienced various electrical failures, as the trunk, power door, and power windows buttons were inoperable. The contact also stated that the rearview camera image remained displayed while in drive(D) for an extended period. The contact was provided an estimate for the repair, and the vehicle remained in the dealer's possession. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 58,000.
NHTSA complaint #11743732 — an unverified report by a vehicle owner.
at 58,000 milesPensacola, FL
ENGINE AND ENGINE COOLING
The contact owns a 2025 Kia K4. The contact stated that while driving at 75 MPH, the vehicle downshifted upon depression of the accelerator pedal, with heavy white smoke coming out of the exhaust pipe. The contact stated that the low oil pressure warning light was illuminated prior to the failure. The contact pulled off the highway and drove into a store parking lot as the engine made an abnormal knocking sound. The contact requested assistance from a bystander, who advised the contact that the head gasket appeared to have blown. The contact checked and noticed that the coolant and oil levels were low. The contact added both oil and water to the vehicle and drove to the residence. The contact made a diagnosis appointment with a local dealer. Upon starting the vehicle, the check engine warning light illuminated, and the contact decided to tow the vehicle to the dealer. The dealer determined that the engine needed to be replaced due to sludge. Additionally, the contact stated that the vehicle had experienced various electrical failures, as the trunk, power door, and power windows buttons were inoperable. The contact also stated that the rearview camera image remained displayed while in drive(D) for an extended period. The contact was provided an estimate for the repair, and the vehicle remained in the dealer's possession. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 58,000.
NHTSA complaint #11743732 — an unverified report by a vehicle owner.
at 58,000 milesPensacola, FL
BACK OVER PREVENTION
The contact owns a 2025 Kia K4. The contact stated that while driving at 75 MPH, the vehicle downshifted upon depression of the accelerator pedal, with heavy white smoke coming out of the exhaust pipe. The contact stated that the low oil pressure warning light was illuminated prior to the failure. The contact pulled off the highway and drove into a store parking lot as the engine made an abnormal knocking sound. The contact requested assistance from a bystander, who advised the contact that the head gasket appeared to have blown. The contact checked and noticed that the coolant and oil levels were low. The contact added both oil and water to the vehicle and drove to the residence. The contact made a diagnosis appointment with a local dealer. Upon starting the vehicle, the check engine warning light illuminated, and the contact decided to tow the vehicle to the dealer. The dealer determined that the engine needed to be replaced due to sludge. Additionally, the contact stated that the vehicle had experienced various electrical failures, as the trunk, power door, and power windows buttons were inoperable. The contact also stated that the rearview camera image remained displayed while in drive(D) for an extended period. The contact was provided an estimate for the repair, and the vehicle remained in the dealer's possession. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 58,000.
NHTSA complaint #11743732 — an unverified report by a vehicle owner.
Charlotte, NC1 injured
WHEELS
The warnings on the car all failed and I was lead off the road while going on a roundabout. This has trigged my car to completely lose all control and even though I was attentive to my steering wheel I still didn’t stop the car from leading me to that curb and off road onto grass etc.
NHTSA complaint #11739853 — an unverified report by a vehicle owner.
Charlotte, NC1 injured
SUSPENSION
The warnings on the car all failed and I was lead off the road while going on a roundabout. This has trigged my car to completely lose all control and even though I was attentive to my steering wheel I still didn’t stop the car from leading me to that curb and off road onto grass etc.
NHTSA complaint #11739853 — an unverified report by a vehicle owner.
Charlotte, NC1 injured
LANE DEPARTURE: ASSIST
The warnings on the car all failed and I was lead off the road while going on a roundabout. This has trigged my car to completely lose all control and even though I was attentive to my steering wheel I still didn’t stop the car from leading me to that curb and off road onto grass etc.
NHTSA complaint #11739853 — an unverified report by a vehicle owner.
Roebuck, SCCrash1 injured
AIR BAGS
Vehicle's forward collision warnings did not sound. Airbags did not deploy. Vehicle in front end collision at 40mph
NHTSA complaint #11738950 — an unverified report by a vehicle owner.
Roebuck, SCCrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle's forward collision warnings did not sound. Airbags did not deploy. Vehicle in front end collision at 40mph
NHTSA complaint #11738950 — an unverified report by a vehicle owner.