2011 KIA Optima brake problems

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving, the vehicle failed to exceed 60 MPH with the accelerator pedal depressed. No warning light was illuminated. The local dealer advised the contact that the vehicle could not be repaired due to a lack of maintenance records. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11727293 — an unverified report by a vehicle owner.

SERVICE BRAKES

The car just keep doing weird stuff with the lights. It want go off all the time the key went work the cv joints are popping. Have to trigger the battery sometimes to start up

NHTSA complaint #11668296 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11616142 — an unverified report by a vehicle owner.

SERVICE BRAKES

After getting HECU recall done , it has caused issues with the HECU module to where the brake lights no longer work and the ESC light comes on the cluster panel. Up on reading the code C2130, it says Brake lamp relay error. Mind you that my car was in working order before this recall was even done. This a huge safety issue not having your brake lights work. I can get rear-ended and i have kids in the car. This has been a issue since July when i got the recall done and KIA has yet to find a fix for this matter.

NHTSA complaint #11614735 — an unverified report by a vehicle owner.

SERVICE BRAKES

May 13, 2024, we received a letter from Kia America that parts were available to correct the fire hazard detailed in NHTSA Recall Number 23V652000. This followed the Interim notice that was communicated to us on November 12, 2023. Around June 1, we made an appointment to perform the recall work on [XXX] at Classic Kia in Texarkana, TX. After a two hour wait on [XXX], we were informed that the replacement part was not available. They apologized and said that they would order the part and let up know as soon as possible when the repair could be made. On June 20, we followed up with the Service Manager and were told the part would arrive the next day and he would call and confirm a new appointment. Rather than doing this, on June 21, we were told that the part was unavailable and on back order, they didn't know when the part would be available. They hoped it would be in a week or two and they would call us when it was available. It seems unacceptable that the replacement part for such a serious safety concern is not immediately available given the time frames involved. Kia had six months to plan the solution, we provided approximately 3 weeks for the dealership to order the part, and we are still being told that it could be more than 2 weeks before it is available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11595896 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11593841 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11591826 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the hybrid battery system warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with a short circuit fuse and a failed hybrid battery. The contact was informed that the battery and the fuse needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer agreed to assist with fifty percent of the repair cost for the replacement of the hybrid battery. The failure mileage was approximately 132,165. Parts distribution disconnect.

NHTSA complaint #11590338 — an unverified report by a vehicle owner.

SERVICE BRAKES

I could not brake and almost caused a car accident. Brakes gave out, no gas, it smelled like it was going to catch on fire.

NHTSA complaint #11589794 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11588770 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact stated that while driving 55 MPH and coming to a stop, there was an abnormally loud sound coming from the steering wheel. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle back to the residence. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was not contacted for a diagnostic test or repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 128,000. VIN tool confirms parts not available. The VIN was not provided.

NHTSA complaint #11583250 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor on the exterior of the vehicle and smoke coming from underneath the hood. The contact drove the vehicle to the shoulder of the road to allow the vehicle to cool down. The vehicle was taken to the dealer and the dealer was made aware of the failure and confirmed parts that were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

NHTSA complaint #11581930 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11581303 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact stated that while driving at an undisclosed speed, she smelled smoke in the interior of the vehicle. The air bag and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the knock sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 157,000.

NHTSA complaint #11580449 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact stated that the brakes were making an abnormal noise. There was an abnormal odor of fuel detected. The windshield was fogging up. The engine warning light was illuminated and turned on and off. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,500. VIN tool confirms parts not available.

NHTSA complaint #11575468 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11574648 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact stated while driving at an undisclosed speed, there was a burning odor in the interior of the vehicle. After a visual inspection of the engine compartment, the contact observed smoke coming from an unknown location. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was unknown.

NHTSA complaint #11570578 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11568454 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11568555 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact stated that upon starting the vehicle, the ABS and the malfunction warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer, but it was an automated phone system. VIN tool confirms parts not available. The approximate failure mileage was 160,000.

NHTSA complaint #11568078 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11563031 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 37 MPH, he noticed a burning odor, and there was smoke coming from underneath the hood and through the A/C vents. The ABS warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The local dealer and several unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

NHTSA complaint #11561123 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11557643 — an unverified report by a vehicle owner.

SERVICE BRAKES

After driving the car over 15 miles, the Check Brake Light comes on, activating my emergency brake, slowing the car down and preventing me to accelerate. This happens on the freeway, where traffic is fast and my decelerating car puts me and those around me at risk of collision. Once it occurs the first time, it happens again a few minutes later. I have to frequently veer off the side of the freeway, turn off the car, and then turn it on again for the Check brake light to go away and for me to travel once more. This has been a problem for a couple of years with me trying to get the issue repaired, and documented in my visits. Kia and other service operatives have repeatedly not been able to replicate the error in their care, however they never drive it long enough for it to occur. I’ve spent a lot of money now trying to fix this problem and have videos and photos of it occurring. The last time it was inspected they only drove it 6 miles and said there were a lot of little codes going off but weren’t again able to replicate the problem I had been describing. It first appeared 2 years ago and I can feel it start to come on when I’m not able to accelerate my car any further like there is an added resistance. This then amounts to the check brakes display to appear with the emergency brake icon always accompanying it. It makes a scraping, gargled sounds and slows down the car. Overall it has affected the overall drive of the car and braking system as it is growing harder to stop the car when driving. The brakes have been repeatedly checked as well as the fluid and it’s normal, so it should be braking normally. This car has had other issues in the past that have been fixed but this has continued and has been a growing issue that is not being resolved. I’ve googled this issue with others expressing the same issue without ANY viable solution from Kia so I know I’m not alone in this. It’s not safe to drive. Also I tried uploading the videos but it only allowed the pictures.

NHTSA complaint #11500679 — an unverified report by a vehicle owner.

SERVICE BRAKES

I was driving out of town and when I went to accelerate and the engine had seized, the brakes had locked up and I lost power steering which almost resulted in an accident. On the dash was showing the engine, oil, and esc light, which were not on the dash before and there was nothing wrong or weird going on with the car prior to the first incident to even indicate that something was wrong. Had to get the car towed home then realized there had been a recall on the engine. Contacted the kia manufacturer and they had towed it to a kia dealership where they replaced the engine. Waited 2 Months to get my car back, the dealership let me leave with the ABS and Eps light on the dash, and couldn't give me a reason why the lights were still on. I had it for 3 days, it drove okay and now it no longer drives nor does it start. I was stranded because the car wouldnt start again giving the same issues as before the recall repair was done, with only accessories turning on. On the dash it only shows Engine, Oil, Eps and battery light. Found the Serpentine belt already coming apart and misplaced, found strips of the belt laying in the bottom of the hood. Also had found out the entire engine block ROCKS BACK AND FORTH while car is in motion. If I had driven the car any longer the belt would have completely snapped and would most likely result in an injury or worse. With the Engine movement that is also going to cause other damages to the car and more safety hazards. I have not even known about the engine recall on this car until after everything happened and when the car was purchased no one had notified me in anyway about the recall. Now they refuse to cover towing costs back to the dealership because the "5 year warranty had expired" When this in no way is my fault. Second incident was Oct. 17th 2022.

NHTSA complaint #11490184 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR BRAKE LIGHT FAILED TO ILLUMINATE PROPERLY WITH THE BRAKE PEDAL DEPRESSED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE TRANSMISSION SHIFTER BECAME DIFFICULT TO MOVE WITHOUT DEPRESSING THE BRAKE PEDAL. AN APPOINTMENT WAS SCHEDULED AT THE DEALER BOB BELL KIA OF BALTIMORE (7900 EASTERN AVE, BALTIMORE, MD 21224) TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA complaint #11360645 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHILE PARKED IN VARIOUS LOCATIONS (ON STREET, AT GAS PUMP, IN PARKING LOTS), AND ON ABOUT 8-10 OCCASIONS, I WAS UNABLE TO GET THE CAR TO START AFTER DEPRESSING THE BRAKE AND START BUTTON ON MY CAR. ALL THE LIGHTS LIT UP ON THE INSTRUMENT PANEL AND THE RADIO WENT ON AS WELL - THE REST OF THE CAR ELECTRICAL SYSTEM WORKED FINE. THE BRAKE PEDAL BECAME VERY STIFF AND WAS HARD TO DEPRESS. I PUT MY KEY FOB INTO THE BYPASS IN THE TRUNK AND IT STILL WOULD NOT START. THE ONLY WAY TO GET THE CAR TO START WAS TO DEPRESS THE STIFF BRAKE PEDAL, THEN SHIFT FROM P TO D AND BACK AGAIN. THEN THE BRAKE PEDAL SEEMED TO LOOSEN UP AND I WAS ABLE TO START THE CAR SUCCESSFULLY. I HAD RESEARCHED THE REMEDY THROUGH YOU TUBE. THE FIRST TIME IT HAPPENED WAS OCTOBER 2, 2018 AND IT HAS HAPPENED ABOUT 8-10 TIMES SINCE THEN. I HAVE A VIDEO OF THE PROBLEM, BUT NOT OF THE SOLUTION THAT I FOUND ONLINE, THEREFORE I AM UNABLE TO ATTACH ANY DOCUMENTATION. I NOTICED THAT THE REPLACEMENT OF THE BRAKE SWITCH WAS "VOLUNTARY" NHTSA # 13V-114, BUT FEEL THAT THIS SHOULD BE A MANDATORY FIX INSTEAD SINCE IT HAS HAPPENED SO OFTEN TO ME. JUST LAST WEEK WHEN IT HAPPENED AGAIN, I REMEMBERED WHAT TO DO QUICKLY AS I WAS STUCK IN A LONG LINE AT THE GAS STATION JUST LAST WEEK, WITH CARS HONKING AT ME TO MOVE WHEN I COULD NOT. IT HAPPENED TO ME THE LAST TIME JUST YESTERDAY 10/8/2019 INSIDE MY GARAGE. PLEASE LOOK INTO MAKING THIS A MANDATORY RECALL. I WILL BE CONTACTING MY LOCAL DEALER THIS WEEK AS WELL. THANK YOU.

NHTSA complaint #11267541 — an unverified report by a vehicle owner.