FaultScore

2020 KIA Optima other reported problems

16 of the 203 complaints about the 2020 KIA Optima are about the other systems — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 7,500 miles.

D

16

Complaints

1

Crashes

1

Fires

1

Injuries

Exactly what failed

Unknown OR Other 15 93.8%
Other/I am not Sure 1 6.3%

Other & Unspecified across every KIA Optima year

2004 12 1.5%
2011 39 4.9%
2012 87 10.9%
2013 184 23.1%
2014 87 10.9%
2015 138 17.3%
2016 122 15.3%
2017 33 4.1%
2018 37 4.6%
2019 41 5.2%
2020 16 2.0%

What owners said

Filed with NHTSA, in their own words.

Peoria, IL

UNKNOWN OR OTHER

My transmission failed the week I got it it was inspected by the dealership and I was told that they could not do anything about it I’ve been calling them for a whole year I’ve made notes and complaints I’ve contacted my lender they contacted the dealership to trade me in a new car and was told no I have been out of thousands of dollars paying every month I’ve been ubering I’ve been late to work this is costing me money and my job is on the line

NHTSA complaint #11743522 — an unverified report by a vehicle owner.

Lees Summit, MO

UNKNOWN OR OTHER

Car is consuming oil every three weeks. Engine is going to burn if it does not stop. It’s not in a class action but probably should be. It’s been 4 months and over 1,000 spent.

NHTSA complaint #11737059 — an unverified report by a vehicle owner.

Omaha, NE

UNKNOWN OR OTHER

It either has issues shifting gears like its stuck or the transmission may be slipping, it's had this issue since I bought the car. However I wasn't aware until my uncle drove the car and said something might be wrong.. I have no idea what's causing it. It shudders when I make turn or speed up to pass. Not all of the time but at least twice per my normal trip

NHTSA complaint #11723595 — an unverified report by a vehicle owner.

Ringgold, LA Crash 2 injured

UNKNOWN OR OTHER

Stable track control failed to work, the driver seatbelt did not tighten & stayed loose, & air bags did not deploy upon hitting the ditch & small trees resulting after hitting ice/water upon coming to a stop sign at a “T” cross road.

NHTSA complaint #11715952 — an unverified report by a vehicle owner.

Albany, NH

UNKNOWN OR OTHER

Engine has been burning oil for at least a year now. Cause ignition coil/spark plug failure and have replaced all 4 coils and plugs 3 times now within a year. Engine will randomly start to sputter after about 3-5 months of replacement. Adding a quart of oil every 1-2 weeks. No leaks and no smoke, just money down the drain.

NHTSA complaint #11713215 — an unverified report by a vehicle owner.

Murrieta, CA

UNKNOWN OR OTHER

Immediately after getting Kia's latest recall "Voluntary Emissions Service Campaign" software update, my transmission began to Hard-Shift between neutral and 1st gear, and when slowing down, from a gear to a neutral position with the transmission. The car has lunged a few times when going from neutral to 1st gear position--concerning. This is most noticeable when car is cold, but is still always noticeable. Stop-and-go traffic it's also most noticeable. I have notified local dealership by phone message and email but have not heard back in 2 weeks.

NHTSA complaint #11708020 — an unverified report by a vehicle owner.

Bidwell, OH Fire

UNKNOWN OR OTHER

2020 kia optima caught on fire in gallipolis ohio after insurance paid to fix car it continues to leak oil stall and is dangerous to drive12/24/2022

NHTSA complaint #11696226 — an unverified report by a vehicle owner.

Franklin Park, NJ

UNKNOWN OR OTHER

The turbo system on the car burns oil at a rapid rate. Had to pay $4000 to replace and still continues to give me problems and check engine light. Violates lemon law. Had replaced in September but was giving me problems well before and finally took it to the dealer for repair

NHTSA complaint #11691126 — an unverified report by a vehicle owner.

Franklin Park, NJ

UNKNOWN OR OTHER

Car burns oil at significant rate which ruins the engine

NHTSA complaint #11684127 — an unverified report by a vehicle owner.

Woodstock, GA

UNKNOWN OR OTHER

2020 Kia Optima LX 2.4, LESS THAN 100,000 miles on car. Car started over consuming oil 2 quarts/1,000 miles. Cranked engine yesterday to go to work and serious knocking sounds, engine is rattling severely. Losing revving power, undriveable. Smoke coming out of exhaust that smells like rotten eggs. Will be taking this to get codes run but I believe this is due to Theta II engine failure issue reported in similar cars with the same engine. KIA NEEDS TO COVER THE 2020 OPTIMA UNDER LIFETIME WARRANTY PROTECTION otherwise this is a $10,000 cost to replace engine.

NHTSA complaint #11665441 — an unverified report by a vehicle owner.

North Branford, CT

UNKNOWN OR OTHER

by the time i’m due for an oil change the car has no oil. there is no leak and no smoke to show car is burning oil

NHTSA complaint #11664106 — an unverified report by a vehicle owner.

Hemet, CA

UNKNOWN OR OTHER

Dealers claim pistons are bad and engine is stalking eating through 2 quart every thousand miles or less. Properly maintained and everything not sure why the pistons would be bad already, also replaced a pcv sensor to fix problem but did not change anything.

NHTSA complaint #11528214 — an unverified report by a vehicle owner.

Richton Park, IL

UNKNOWN OR OTHER

2020 Kia Optima Exploding Sunroof. While driving home from work on the highway I heard a loud pop that startled me. Once stopping I found my sunroof was broken. Nothing had hit it, and after inspection at the dealership no mechanical issues were found. On Google many other Kia owners with different years and model cars have experienced the same exact thing I went through. On top of my monthly note I have never been late on. I have to pay to get this fixed when Kia should have actually footed the bill. Will never purchase another kia after this. The whole situation has caused tons of stress and anxiety.

NHTSA complaint #11497229 — an unverified report by a vehicle owner.

Bessemer, AL

Other/I am not sure

The driver side seat It goes off whenever sometimes for a few seconds other times a few minutes and this is when I'm driving

NHTSA complaint #11463586 — an unverified report by a vehicle owner.

at 7,500 miles Englewood, FL

UNKNOWN OR OTHER

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the automatic braking system engaged without warning to stop the vehicle. Additionally, the cruise control failed to operate as needed and the vehicle intermittently failed to turn on while using the "Push to Start/Stop" button. The vehicle was taken to the dealer and Kia of Cape Coral (404 NE Pine Island Rd, Cape Coral, FL 33909) however, both dealers could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500.

NHTSA complaint #11451427 — an unverified report by a vehicle owner.

Chester, VA

UNKNOWN OR OTHER

When I accelerate the car jerks as if is going to cut off. I have taken it to the dealer, and they can not find any thing wrong. After searching the internet, I find I am not the only one with this issue. I just want my car fixed so that I feel safe driving it.

NHTSA complaint #11441181 — an unverified report by a vehicle owner.

Other 2020 KIA Optima problems

← Full 2020 KIA Optima report