Owners have filed 75 complaints
about the 2002 KIA Sedona EX with NHTSA between 2005 and 2017.
The largest single group is the electrical system.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the KIA Sedona EX. 50 means typical for this
model; 100 means roughly double.
Severity — 100
32% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.5%
1,000 – 9,999 miles
11.5%
10,000 – 24,999 miles
34.5%
25,000 – 49,999 miles
34.5%
50,000 – 74,999 miles
2029.9%
75,000 – 99,999 miles
1725.4%
100,000 – 149,999 miles
1623.9%
150,000+ miles
69.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2005peak 6Nov 2017
NHTSA investigations into the 2002 KIA Sedona EX
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08017Opened 28 Aug 2008Closed 1 Jul 2009STEERING
STEERING INTERMEDIATE SHAFT BINDING
ODIS ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED AT A RELATIVELY HIGH FREQUENCY IN SALT-BELT STATES (5.9 PERCENT).HOWEVER, THE TESTS CONDUCTED BY ODI AND KIA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL EFFECT ON STEERING EFFORTS.IN ADDITION, ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT SHOWED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS AND WAS MORE OF A NUISANCE CONCERN. THERE HAS BEEN ONE ALLEGATION OF A MINOR CRASH RELATED TO THE ALLEGED DEFECT, INVOLVING A MY 2003 KIA SEDONA WI...
PE08033Opened 28 Apr 2008Closed 28 Aug 2008STEERING
STEERING BINDING
ON APRIL 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION PE08-033 TO INVESTIGATE COMPLAINTS ALLEGING STEERING BINDING IN MODEL YEAR 2002 THROUGH 2004 KIA SEDONA MINIVANS.KIA'S RESPONSE TO ODI'S REQUEST FOR INFORMATION IN PE08-033 INDICATED THAT CONCERNS WITH BINDING OF THE STEERING INTERMEDIATE SHAFT WERE FIRST IDENTIFIED AND INVESTIGATED IN AUGUST 2002, IN VEHICLES SOLD IN INDONESIA.THIS INVESTIGATION RESULTED IN THE ADDITION OF A STIFFENING RIB TO THE BEARING CAP SEAL.IN JUNE 2003, KIA AGAIN INVESTIGATED OWNER COMPLAINTS OF STEERING NOISE AND HIGHER THAN NOR...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 87,000 milesFresno, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO THE NECK, LOWER BACK, LEFT SHOULDER, AND CHEST, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11013900 — an unverified report by a vehicle owner.
at 180,000 milesHoschton, GAFire
SEATS
THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.
NHTSA complaint #10821956 — an unverified report by a vehicle owner.
at 180,000 milesHoschton, GAFire
ELECTRICAL SYSTEM
THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.
NHTSA complaint #10821956 — an unverified report by a vehicle owner.
at 180,000 milesHoschton, GAFire
ELECTRICAL SYSTEM
TAKATA RECALL. I WAS AT HOME I HEARD SOME KIND OF NOISE OUT SIDE LIKE A HORN BLOWING SO I LOOK OUT AND MY VAN WAS ON FIRE ON THE DRIVERS SIDE AND I RAN FOR THE HOSE TO PUT IT OUT THEN I CALLED 911AN THE FIRE DEPT. CAME AN THE ARSSON DEPT AND HE SAID IT WAS IN THE SEAT TO THE FUSS BOX AND THAT'S WHAT CAUSED THE FIRE MY CAR IS TOTALED CAN YOU PLEASE LET ME KNOW THE WHOLE VAN ON DRIVERS SIDE IS TOTALED I HAVE NO WAY TO GO NOW .
NHTSA complaint #10817224 — an unverified report by a vehicle owner.
at 165,000 milesFyffe, ALFire
SEATS
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE.
NHTSA complaint #10526094 — an unverified report by a vehicle owner.
at 165,000 milesFyffe, ALFire
ELECTRICAL SYSTEM
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE.
NHTSA complaint #10526094 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 131,000 milesNEW Caney, TX
SEAT BELTS
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
NHTSA complaint #11042779 — an unverified report by a vehicle owner.
at 131,000 milesNEW Caney, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
NHTSA complaint #11042779 — an unverified report by a vehicle owner.
at 87,000 milesFresno, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO THE NECK, LOWER BACK, LEFT SHOULDER, AND CHEST, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11013900 — an unverified report by a vehicle owner.
at 120,000 milesBlairsville, PA
POWER TRAIN
DRIVING DOWN THE ROAD AND WHEN YOU BRAKE TO SLOW DOWN THE TRANSMISSION DOWN SHIFTS FASTER THEN IT SHOULD AND ON SNOW COVERED ROAD THE FRONT STARTS TO SLIDE WHEN IT DOES THIS AND WHEN IT SHIFTS BACK UP IT VIBRATES OTHER THEN THAT ITS FINE ANY IDEA WHAT THE PROBLEM COULD
NHTSA complaint #10854521 — an unverified report by a vehicle owner.
at 180,000 milesHoschton, GAFire
SEATS
THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.
NHTSA complaint #10821956 — an unverified report by a vehicle owner.
at 180,000 milesHoschton, GAFire
ELECTRICAL SYSTEM
THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.
NHTSA complaint #10821956 — an unverified report by a vehicle owner.
at 180,000 milesHoschton, GAFire
ELECTRICAL SYSTEM
TAKATA RECALL. I WAS AT HOME I HEARD SOME KIND OF NOISE OUT SIDE LIKE A HORN BLOWING SO I LOOK OUT AND MY VAN WAS ON FIRE ON THE DRIVERS SIDE AND I RAN FOR THE HOSE TO PUT IT OUT THEN I CALLED 911AN THE FIRE DEPT. CAME AN THE ARSSON DEPT AND HE SAID IT WAS IN THE SEAT TO THE FUSS BOX AND THAT'S WHAT CAUSED THE FIRE MY CAR IS TOTALED CAN YOU PLEASE LET ME KNOW THE WHOLE VAN ON DRIVERS SIDE IS TOTALED I HAVE NO WAY TO GO NOW .
NHTSA complaint #10817224 — an unverified report by a vehicle owner.
Philadelphia, PA
AIR BAGS
THE AIRBAGS SYMBOL HAS BEEN REMAINING ON. IT WAS TAKEN TO MANY DIFFERENT SHOPS BUT THEY SAY THAT IT HAS TO DO WITH THE AIRBAGS PROBLEM. THERE IS NOTHING THAT THESE MECHANICS CAN DO. SO I WAS TOLD TO REPORT THIS ISSUE TO KIA.
NHTSA complaint #10734015 — an unverified report by a vehicle owner.
at 88,000 milesMTN View, CA
AIR BAGS
THE AIRBAG LIGHT IS ON ALL THE TIME. NO ACCIDENT, NO DAMAGE TO THE VAN.
NHTSA complaint #10621766 — an unverified report by a vehicle owner.
at 67,000 milesElmont, NY
AIR BAGS
MY 2002 KIA SEDONA EX HAS A FAULT WITH THE FRONT PASSENGER SEAT OCCUPANCY SENSOR. IT MAKES THE AIRBAG LIGHT COME ON BUT WORST OF ALL IN A HEAD ON COLLISION THE AIRBAGS WILL MOST LIKELY NOT DEPLOY.
NHTSA complaint #10596887 — an unverified report by a vehicle owner.
at 165,000 milesFyffe, ALFire
SEATS
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE.
NHTSA complaint #10526094 — an unverified report by a vehicle owner.
at 165,000 milesFyffe, ALFire
ELECTRICAL SYSTEM
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE.
NHTSA complaint #10526094 — an unverified report by a vehicle owner.
at 165,000 milesFyffe, ALFire
ENGINE
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE.
NHTSA complaint #10526094 — an unverified report by a vehicle owner.
at 90,000 milesBrownsburg, IN
SEAT BELTS
I NOTICE THAT WHEN I UNBUCKLE MY SEATBELT, THE WARNING LIGHT DOES NOT COME ON, NOR DOES IT CHIME. IT DOES NOT MATTER IF YOU ARE IN DRIVE AND MOVING, OR PARKED. THE SEAT BELT LIGHT WON'T ILLUMINATE, NOR DOES THE CAR CHIME. THE ONLY TIME THE LIGHT ILLUMINATES IS WHEN YOU FIRST START UP THE VEHICLE. I DON'T BELIEVE IT EVER HAS IN THE ENTIRE LIFE OF THE VEHICLE. I NOW HAVE OVER 102,500 MILES ON THE VEHICLE.
NHTSA complaint #10507011 — an unverified report by a vehicle owner.
at 90,000 milesBrownsburg, IN
ELECTRICAL SYSTEM
I NOTICE THAT WHEN I UNBUCKLE MY SEATBELT, THE WARNING LIGHT DOES NOT COME ON, NOR DOES IT CHIME. IT DOES NOT MATTER IF YOU ARE IN DRIVE AND MOVING, OR PARKED. THE SEAT BELT LIGHT WON'T ILLUMINATE, NOR DOES THE CAR CHIME. THE ONLY TIME THE LIGHT ILLUMINATES IS WHEN YOU FIRST START UP THE VEHICLE. I DON'T BELIEVE IT EVER HAS IN THE ENTIRE LIFE OF THE VEHICLE. I NOW HAVE OVER 102,500 MILES ON THE VEHICLE.
NHTSA complaint #10507011 — an unverified report by a vehicle owner.
at 114,000 milesKirkland, WAFire
SEATS
MY 2002 KIA SEDONA CAUGHT FIRE ON NOVEMBER 7, 2012. I WAS UNAWARE OF THE EXISTENCE OF ANY RECALLS NEEDED FOR MY KIA OR THAT I WAS DRIVING A VEHICLE THAT COULD START ON FIRE AT ANY TIME?..I HAVE CHILDREN AND A GRANDCHILD THAT I TRANSPORT! I SHOULD HAVE BEEN NOTIFIED OF THE RECALL. I NOTIFIED KIA THE DAY OF THE INCIDENT, PROVIDED ALL INCIDENT INFORMATION AND REPORTS FROM THE KIRKLAND FIRE DEPARTMENT, WAITED, AND CONTINUED TO DO ALL THAT WAS ASKED OF ME BY KIA. OVER 2 MONTHS LATER I WAS TOLD BY MICHELE HILLEGAS, NATIONAL CONSUMER AFFAIRS ANALYST, THAT MY VEHICLE WAS TOO OLD, WASN'T UNDER WARRANTY ANYMORE AND HADN'T BEEN FOR QUITE SOME TIME SO THEY WOULD NOT COMPENSATE ME FOR ANY LOSS. SHE ALSO STATED THAT IF I HAD FULL COVERAGE INSURANCE THIS WOULD HAVE COMPENSATED ME FOR MY LOSS. RECALLS HAVE NOTHING TO DO WITH THE DEALER WARRANTY OR MY INDIVIDUAL INSURANCE THAT I CARRY ON MY VEHICLE. SOON AFTER I BOUGHT MY KIA IN 2008 I PURCHASED AN 50,000 MILE EXTENDED VEHICLE WARRANTY FOR MY VEHICLE FROM A COMPANY KNOWN AS ENDURANCE WARRANTY WHICH HELPED ME MAINTAIN MY VEHICLE IN THE BEST WAY IT COULD BE. THIS WEB LINK TALKS ABOUT THE RECALL WHICH MY 2002 KIA SEDONA EX NEEDED??..HTTP://WWW.OHIOLEMONLAW.COM/SAFETY-RECALL-17.SHTML A FEW WEEKS PRIOR TO THE FIRE, MY ELECTRIC FRONT PASSENGER SEAT STOPPED WORKING. I BELIEVE NOW THAT A FAULTY ENGINEERING PROBLEM WELL DOCUMENTED BY KIA IS THE REASON WHY THAT SEAT QUIT WORKING AND THEN EVENTUALLY CAUSED A SHORT IN THE WIRING ULTIMATELY CAUSING THE FIRE IN THE FUSE BOX THAT DESTROYED MY VEHICLE. SINCE KIA IS REQUIRED TO PERFORM RECALLED REPAIRS TO ALL KIA VEHICLES INVOLVED IN RECALLS THAT ARE IN THEIR POSSESSION (KIA DEALERSHIPS) AND MY RIGHTS AS A KIA OWNER WERE NEGLECTED, I BELIEVE I AM LAWFULLY ENTITLED TO BE COMPENSATED FOR MY LOSS IN A FAIR AND EQUITABLE MANNER.
NHTSA complaint #10499742 — an unverified report by a vehicle owner.
at 114,000 milesKirkland, WAFire
ELECTRICAL SYSTEM
MY 2002 KIA SEDONA CAUGHT FIRE ON NOVEMBER 7, 2012. I WAS UNAWARE OF THE EXISTENCE OF ANY RECALLS NEEDED FOR MY KIA OR THAT I WAS DRIVING A VEHICLE THAT COULD START ON FIRE AT ANY TIME?..I HAVE CHILDREN AND A GRANDCHILD THAT I TRANSPORT! I SHOULD HAVE BEEN NOTIFIED OF THE RECALL. I NOTIFIED KIA THE DAY OF THE INCIDENT, PROVIDED ALL INCIDENT INFORMATION AND REPORTS FROM THE KIRKLAND FIRE DEPARTMENT, WAITED, AND CONTINUED TO DO ALL THAT WAS ASKED OF ME BY KIA. OVER 2 MONTHS LATER I WAS TOLD BY MICHELE HILLEGAS, NATIONAL CONSUMER AFFAIRS ANALYST, THAT MY VEHICLE WAS TOO OLD, WASN'T UNDER WARRANTY ANYMORE AND HADN'T BEEN FOR QUITE SOME TIME SO THEY WOULD NOT COMPENSATE ME FOR ANY LOSS. SHE ALSO STATED THAT IF I HAD FULL COVERAGE INSURANCE THIS WOULD HAVE COMPENSATED ME FOR MY LOSS. RECALLS HAVE NOTHING TO DO WITH THE DEALER WARRANTY OR MY INDIVIDUAL INSURANCE THAT I CARRY ON MY VEHICLE. SOON AFTER I BOUGHT MY KIA IN 2008 I PURCHASED AN 50,000 MILE EXTENDED VEHICLE WARRANTY FOR MY VEHICLE FROM A COMPANY KNOWN AS ENDURANCE WARRANTY WHICH HELPED ME MAINTAIN MY VEHICLE IN THE BEST WAY IT COULD BE. THIS WEB LINK TALKS ABOUT THE RECALL WHICH MY 2002 KIA SEDONA EX NEEDED??..HTTP://WWW.OHIOLEMONLAW.COM/SAFETY-RECALL-17.SHTML A FEW WEEKS PRIOR TO THE FIRE, MY ELECTRIC FRONT PASSENGER SEAT STOPPED WORKING. I BELIEVE NOW THAT A FAULTY ENGINEERING PROBLEM WELL DOCUMENTED BY KIA IS THE REASON WHY THAT SEAT QUIT WORKING AND THEN EVENTUALLY CAUSED A SHORT IN THE WIRING ULTIMATELY CAUSING THE FIRE IN THE FUSE BOX THAT DESTROYED MY VEHICLE. SINCE KIA IS REQUIRED TO PERFORM RECALLED REPAIRS TO ALL KIA VEHICLES INVOLVED IN RECALLS THAT ARE IN THEIR POSSESSION (KIA DEALERSHIPS) AND MY RIGHTS AS A KIA OWNER WERE NEGLECTED, I BELIEVE I AM LAWFULLY ENTITLED TO BE COMPENSATED FOR MY LOSS IN A FAIR AND EQUITABLE MANNER.
NHTSA complaint #10499742 — an unverified report by a vehicle owner.
at 140,000 milesBradenton, FLFire
EXTERIOR LIGHTING
MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED.
NHTSA complaint #10496333 — an unverified report by a vehicle owner.
at 140,000 milesBradenton, FLFire
STRUCTURE:BODY
MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED.
NHTSA complaint #10496333 — an unverified report by a vehicle owner.
at 140,000 milesBradenton, FLFire
ELECTRONIC STABILITY CONTROL (ESC)
MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED.
NHTSA complaint #10496333 — an unverified report by a vehicle owner.
at 84,900 milesWillimantic, CT
AIR BAGS
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. THE CONTACT STATED THE PASSENGER SIDE AIR BAG LIGHTS CONSTANTLY ILLUMINATES. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE AIR BAGS AND STATED THE PRETENSIONER WIRING HARNESS WAS INSTALLED INCORRECTLY. THE DEALER INFORMED HER THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,900.
NHTSA complaint #10480888 — an unverified report by a vehicle owner.
at 142,000 milesPalmyra, VA
FUEL SYSTEM, GASOLINE
I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP!
NHTSA complaint #10457359 — an unverified report by a vehicle owner.
at 142,000 milesPalmyra, VA
ENGINE AND ENGINE COOLING
I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP!
NHTSA complaint #10457359 — an unverified report by a vehicle owner.
at 142,000 milesPalmyra, VA
ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP!
NHTSA complaint #10457359 — an unverified report by a vehicle owner.
Kentwood, MI
AIR BAGS
THE AIRBAG LIGHT ON THE 2002 KIA SEDONA HAS BEEN ON AND THE VEHICLE HAS BEEN ASSESSED MANY TIMES. PER THE MECHANIC AT THE DEALERSHIP THERE IS NO WAY TO IDENTIFY IF THE AIRBAG WORKS OR NOT. THE ENTIRE SYSTEM WOULD HAVE TO BE REPLACED WHICH IS VERY EXPENSIVE. THE ELECTRICAL COMPONENTS TO THE HATCHBACK HAVE FAILED AND THE ABILITY TO OPEN THE HATCHBACK HAS CAUSED AN ISSUE WITH RELEASING THE CAGE TO DROP THE SPARE TIRE. BE PREPARED THERE IS NOT A LIGHT THAT TELLS YOU THE HATCHBACK WILL NOT OPEN WHICH COULD LEAD TO A MULTITUDE OF PROBLEMS WHILE TRAVELING AT NIGHT. ESPECIALLY IF YOU HAVE A TIRE FAILURE WHILE ON THE HIGHWAY DRIVING OUT OF TOWN ON A WEEKEND AND GO TO OPEN THE HATCH AND IT WILL NOT OPEN, THEREFORE THE ABILITY TO USE THE SPARE IS NOW NULL AND VOID. HOPEFULLY THE CELL PHONE YOU OWN HAS RECEPTION TO CALL A TOW TRUCK TO TOW YOUR CAR TO THE NEAREST TOWN. ONCE THERE I HOPE THE HOTEL LEFT THE LIGHT ON BECAUSE THE TIRE STORE IS NOT OPEN AT 10 PM. THE BRAKE LIGHT HARDWARE IS NOT BOLTED IN PROPERLY- WHEN I BOUGHT MY VAN SOMEONE HAD ACTUALLY USED VELCRO TO HOLD THE BRAKELIGHTS/TAILIGHT COVERS IN PLACE. WHICH ALSO CONSISTS OF A HEADLIGHT ISSUE- WHEN THERE IS A LOT OF SNOW/RAIN I MUST REPLACE THE HEADLIGHTS EVERY 6 TO 8 WEEKS.
NHTSA complaint #10425332 — an unverified report by a vehicle owner.