FaultScore report
Owners have filed 64 complaints about the 2024 KIA Seltos with NHTSA between 2023 and 2026. The largest single group is the electrical system. Across this model's run it ranks 3 of 5 worst.
FaultScore 51/100
Higher is worse. Measured against the other years of the KIA Seltos.
How this is worked out64
Complaints
10
Crashes reported
1
Fires reported
4
Injuries reported
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
2 crashes, 0 fires
4 crashes, 0 fires
0 crashes, 1 fires · median 300 mi
1 crashes, 0 fires
1 crashes, 0 fires · median 118 mi
1 crashes, 0 fires
1 crashes, 0 fires
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
AIR BAGS
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Risk: An air bag that deploys unexpectedly can increase the risk of injury or crash.
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.
Airbag
Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the side curtain airbag(s) could inflate without a crash. Safety Risk: A side curtain airbag that inflates suddenly without a crash could create a risk of injury. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the left and/or right-side curtain airbag module(s).
Powertrain
Issue: On certain vehicles, the circuit board in the electric oil pump assembly for the transmission may be damaged. As a result, the circuit board could short circuit and overheat. Safety Risk: A short circuit could create the risk of a fire. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect the transmission electric oil pump assembly, and replace it as necessary. Kia recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
WHEELS
While driving, the vehicle suddenly began handling abnormally. In response, we safely pulled over as quickly as possible. Before we could fully stop, the wheel catastrophically failed. The rim cracked around the entire circumference, the tire completely separated from the vehicle, and the vehicle lost stability and struck the guardrail. As a result of this incident, the vehicle sustained substantial damage, including but not limited to: •Complete destruction of the wheel/rim; •Tire separation; •Axle and suspension damage; •Body damage to the driver-side front and rear panels; and •Additional mechanical damage that is still being assessed. Photographs taken immediately after the incident clearly show that the wheel fractured around the rim itself. The damage pattern is consistent with a catastrophic wheel failure, not ordinary cosmetic damage or curb rash. When I initially contacted the Kia dealership, I was told that they had "never seen anything like it." However, after the vehicle was towed to the dealership, the explanation changed, and I was informed that Kia now believes the vehicle must have struck something and that the impact caused the wheel to fail. That explanation is inconsistent with what occurred. At no point prior to the failure did we strike debris, a pothole, a curb, or any other object that would reasonably explain a complete structural fracture of the wheel and the tire separating from the vehicle. The wheel failed first. The collision with the guardrail occurred only after the catastrophic wheel failure and loss of control while attempting to safely pull over.
NHTSA complaint #11744857 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving, the vehicle suddenly began handling abnormally. In response, we safely pulled over as quickly as possible. Before we could fully stop, the wheel catastrophically failed. The rim cracked around the entire circumference, the tire completely separated from the vehicle, and the vehicle lost stability and struck the guardrail. As a result of this incident, the vehicle sustained substantial damage, including but not limited to: •Complete destruction of the wheel/rim; •Tire separation; •Axle and suspension damage; •Body damage to the driver-side front and rear panels; and •Additional mechanical damage that is still being assessed. Photographs taken immediately after the incident clearly show that the wheel fractured around the rim itself. The damage pattern is consistent with a catastrophic wheel failure, not ordinary cosmetic damage or curb rash. When I initially contacted the Kia dealership, I was told that they had "never seen anything like it." However, after the vehicle was towed to the dealership, the explanation changed, and I was informed that Kia now believes the vehicle must have struck something and that the impact caused the wheel to fail. That explanation is inconsistent with what occurred. At no point prior to the failure did we strike debris, a pothole, a curb, or any other object that would reasonably explain a complete structural fracture of the wheel and the tire separating from the vehicle. The wheel failed first. The collision with the guardrail occurred only after the catastrophic wheel failure and loss of control while attempting to safely pull over.
NHTSA complaint #11744857 — an unverified report by a vehicle owner.
STRUCTURE:BODY
While driving, the vehicle suddenly began handling abnormally. In response, we safely pulled over as quickly as possible. Before we could fully stop, the wheel catastrophically failed. The rim cracked around the entire circumference, the tire completely separated from the vehicle, and the vehicle lost stability and struck the guardrail. As a result of this incident, the vehicle sustained substantial damage, including but not limited to: •Complete destruction of the wheel/rim; •Tire separation; •Axle and suspension damage; •Body damage to the driver-side front and rear panels; and •Additional mechanical damage that is still being assessed. Photographs taken immediately after the incident clearly show that the wheel fractured around the rim itself. The damage pattern is consistent with a catastrophic wheel failure, not ordinary cosmetic damage or curb rash. When I initially contacted the Kia dealership, I was told that they had "never seen anything like it." However, after the vehicle was towed to the dealership, the explanation changed, and I was informed that Kia now believes the vehicle must have struck something and that the impact caused the wheel to fail. That explanation is inconsistent with what occurred. At no point prior to the failure did we strike debris, a pothole, a curb, or any other object that would reasonably explain a complete structural fracture of the wheel and the tire separating from the vehicle. The wheel failed first. The collision with the guardrail occurred only after the catastrophic wheel failure and loss of control while attempting to safely pull over.
NHTSA complaint #11744857 — an unverified report by a vehicle owner.
STEERING
During the incident in question, the vehicle’s lane‑assist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confused—possibly due to low‑light conditions—and abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No lane‑departure warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the forward‑collision warning system failed to activate, despite its usual tendency to trigger even in non‑hazard situations. This inconsistency has been present since I acquired the vehicle. Prior to this event, I had also been experiencing intermittent electrical issues. I attempted to seek service at the nearest Kia dealership; however, reaching it requires traveling through a national forest during winter conditions, which is unsafe unless absolutely necessary. I attempted to file an incident report with local law enforcement, but was informed that a report could only be taken if another motor vehicle was involved. I then attempted to file a report with the DMV, but the online system requires an Oregon‑issued driver’s license. I currently hold a valid Oklahoma license and have been unable to update it due to financial constraints and an anticipated move later this year. I have experienced neck pain between my shoulders since the incident.
NHTSA complaint #11713766 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
During the incident in question, the vehicle’s lane‑assist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confused—possibly due to low‑light conditions—and abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No lane‑departure warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the forward‑collision warning system failed to activate, despite its usual tendency to trigger even in non‑hazard situations. This inconsistency has been present since I acquired the vehicle. Prior to this event, I had also been experiencing intermittent electrical issues. I attempted to seek service at the nearest Kia dealership; however, reaching it requires traveling through a national forest during winter conditions, which is unsafe unless absolutely necessary. I attempted to file an incident report with local law enforcement, but was informed that a report could only be taken if another motor vehicle was involved. I then attempted to file a report with the DMV, but the online system requires an Oregon‑issued driver’s license. I currently hold a valid Oklahoma license and have been unable to update it due to financial constraints and an anticipated move later this year. I have experienced neck pain between my shoulders since the incident.
NHTSA complaint #11713766 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
During the incident in question, the vehicle’s lane‑assist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confused—possibly due to low‑light conditions—and abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No lane‑departure warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the forward‑collision warning system failed to activate, despite its usual tendency to trigger even in non‑hazard situations. This inconsistency has been present since I acquired the vehicle. Prior to this event, I had also been experiencing intermittent electrical issues. I attempted to seek service at the nearest Kia dealership; however, reaching it requires traveling through a national forest during winter conditions, which is unsafe unless absolutely necessary. I attempted to file an incident report with local law enforcement, but was informed that a report could only be taken if another motor vehicle was involved. I then attempted to file a report with the DMV, but the online system requires an Oregon‑issued driver’s license. I currently hold a valid Oklahoma license and have been unable to update it due to financial constraints and an anticipated move later this year. I have experienced neck pain between my shoulders since the incident.
NHTSA complaint #11713766 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
ELECTRICAL SYSTEM
My 2024 Kia Seltos (leased, approximately 19,800 miles) received an over-the-air (OTA) software update on [07/03/2026]. The vehicle's screen prompted me to approve the update and stated it would complete with the ignition off. I approved it and exited the vehicle as instructed by Kia's on-screen directions and owner's manual. Immediately after this update, the vehicle developed an intermittent no-start condition, and the 12V battery went completely flat, accompanied by an ESC (Electronic Stability Control) warning. The vehicle had no electrical or starting problems of any kind before the update. The vehicle was disabled and could not be started without a jump start, which is a safety concern — this could strand a driver in an unsafe location or in extreme weather. The dealer (Car Pros Kia Glendale, RO #531279, dated 07/25/2026) performed a full system scan, found no DTCs, and confirmed the 12V battery failed testing. The dealer's repair order documents the customer complaint as "intermittent no start condition and battery went completely flat after the software update." The battery was replaced at my expense. The vehicle's software version after the update was NNK-02-0118 (previous resident version NNK-02-0108). Kia America has acknowledged partial responsibility by approving a 50% goodwill reimbursement. I am reporting this because a manufacturer-initiated OTA update that discharges the battery and disables the vehicle is a safety defect that may affect other vehicles.
NHTSA complaint #11753039 — an unverified report by a vehicle owner.
WHEELS
While driving, the vehicle suddenly began handling abnormally. In response, we safely pulled over as quickly as possible. Before we could fully stop, the wheel catastrophically failed. The rim cracked around the entire circumference, the tire completely separated from the vehicle, and the vehicle lost stability and struck the guardrail. As a result of this incident, the vehicle sustained substantial damage, including but not limited to: •Complete destruction of the wheel/rim; •Tire separation; •Axle and suspension damage; •Body damage to the driver-side front and rear panels; and •Additional mechanical damage that is still being assessed. Photographs taken immediately after the incident clearly show that the wheel fractured around the rim itself. The damage pattern is consistent with a catastrophic wheel failure, not ordinary cosmetic damage or curb rash. When I initially contacted the Kia dealership, I was told that they had "never seen anything like it." However, after the vehicle was towed to the dealership, the explanation changed, and I was informed that Kia now believes the vehicle must have struck something and that the impact caused the wheel to fail. That explanation is inconsistent with what occurred. At no point prior to the failure did we strike debris, a pothole, a curb, or any other object that would reasonably explain a complete structural fracture of the wheel and the tire separating from the vehicle. The wheel failed first. The collision with the guardrail occurred only after the catastrophic wheel failure and loss of control while attempting to safely pull over.
NHTSA complaint #11744857 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving, the vehicle suddenly began handling abnormally. In response, we safely pulled over as quickly as possible. Before we could fully stop, the wheel catastrophically failed. The rim cracked around the entire circumference, the tire completely separated from the vehicle, and the vehicle lost stability and struck the guardrail. As a result of this incident, the vehicle sustained substantial damage, including but not limited to: •Complete destruction of the wheel/rim; •Tire separation; •Axle and suspension damage; •Body damage to the driver-side front and rear panels; and •Additional mechanical damage that is still being assessed. Photographs taken immediately after the incident clearly show that the wheel fractured around the rim itself. The damage pattern is consistent with a catastrophic wheel failure, not ordinary cosmetic damage or curb rash. When I initially contacted the Kia dealership, I was told that they had "never seen anything like it." However, after the vehicle was towed to the dealership, the explanation changed, and I was informed that Kia now believes the vehicle must have struck something and that the impact caused the wheel to fail. That explanation is inconsistent with what occurred. At no point prior to the failure did we strike debris, a pothole, a curb, or any other object that would reasonably explain a complete structural fracture of the wheel and the tire separating from the vehicle. The wheel failed first. The collision with the guardrail occurred only after the catastrophic wheel failure and loss of control while attempting to safely pull over.
NHTSA complaint #11744857 — an unverified report by a vehicle owner.
STRUCTURE:BODY
While driving, the vehicle suddenly began handling abnormally. In response, we safely pulled over as quickly as possible. Before we could fully stop, the wheel catastrophically failed. The rim cracked around the entire circumference, the tire completely separated from the vehicle, and the vehicle lost stability and struck the guardrail. As a result of this incident, the vehicle sustained substantial damage, including but not limited to: •Complete destruction of the wheel/rim; •Tire separation; •Axle and suspension damage; •Body damage to the driver-side front and rear panels; and •Additional mechanical damage that is still being assessed. Photographs taken immediately after the incident clearly show that the wheel fractured around the rim itself. The damage pattern is consistent with a catastrophic wheel failure, not ordinary cosmetic damage or curb rash. When I initially contacted the Kia dealership, I was told that they had "never seen anything like it." However, after the vehicle was towed to the dealership, the explanation changed, and I was informed that Kia now believes the vehicle must have struck something and that the impact caused the wheel to fail. That explanation is inconsistent with what occurred. At no point prior to the failure did we strike debris, a pothole, a curb, or any other object that would reasonably explain a complete structural fracture of the wheel and the tire separating from the vehicle. The wheel failed first. The collision with the guardrail occurred only after the catastrophic wheel failure and loss of control while attempting to safely pull over.
NHTSA complaint #11744857 — an unverified report by a vehicle owner.
POWER TRAIN
Since November 2025, this vehicle has experienced repeated loss of power, severe shaking during acceleration, jerking between gear shifts, abnormal humming/grinding noises, and multiple check engine light events. The condition is most noticeable between approximately 40-70 mph and has repeatedly occurred while driving on highways. On multiple occasions, the vehicle struggled to accelerate properly and would not respond normally to throttle input. During one occurrence, the vehicle had difficulty accelerating beyond approximately 55 mph while on the expressway. The shaking became severe enough that I feared mechanical failure could occur while driving. I was forced to pull off to the shoulder of the highway because I no longer felt it was safe. The inability to maintain speed and accelerate normally created a safety risk for both myself and surrounding traffic. The vehicle has been returned to the dealership six times for the same recurring issue. Repairs have included replacement of the ECU, catalytic converter, ignition components, fuel injectors, and other engine related components. Despite these repairs, the problem continues to return. The condition has been repoduced and documented by the dealership, and a manufacturer field technician was involved in the most recent diagnosis process. Most recently, after the vehicle was inspected and believed to be repaired, the check engine light illuminated again while the service manager was moving my vehicle to be washed inside of their garage, as I waited (today, June 11th 2026). The recurring loss of power, repeated check engine light events, and inability to permanently correct the defect raise significant safety concerns while operating the vehicle. I have all documentation in my notes, as well as the dealership repair documents.
NHTSA complaint #11743542 — an unverified report by a vehicle owner.
ENGINE
Since November 2025, this vehicle has experienced repeated loss of power, severe shaking during acceleration, jerking between gear shifts, abnormal humming/grinding noises, and multiple check engine light events. The condition is most noticeable between approximately 40-70 mph and has repeatedly occurred while driving on highways. On multiple occasions, the vehicle struggled to accelerate properly and would not respond normally to throttle input. During one occurrence, the vehicle had difficulty accelerating beyond approximately 55 mph while on the expressway. The shaking became severe enough that I feared mechanical failure could occur while driving. I was forced to pull off to the shoulder of the highway because I no longer felt it was safe. The inability to maintain speed and accelerate normally created a safety risk for both myself and surrounding traffic. The vehicle has been returned to the dealership six times for the same recurring issue. Repairs have included replacement of the ECU, catalytic converter, ignition components, fuel injectors, and other engine related components. Despite these repairs, the problem continues to return. The condition has been repoduced and documented by the dealership, and a manufacturer field technician was involved in the most recent diagnosis process. Most recently, after the vehicle was inspected and believed to be repaired, the check engine light illuminated again while the service manager was moving my vehicle to be washed inside of their garage, as I waited (today, June 11th 2026). The recurring loss of power, repeated check engine light events, and inability to permanently correct the defect raise significant safety concerns while operating the vehicle. I have all documentation in my notes, as well as the dealership repair documents.
NHTSA complaint #11743542 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Since November 2025, this vehicle has experienced repeated loss of power, severe shaking during acceleration, jerking between gear shifts, abnormal humming/grinding noises, and multiple check engine light events. The condition is most noticeable between approximately 40-70 mph and has repeatedly occurred while driving on highways. On multiple occasions, the vehicle struggled to accelerate properly and would not respond normally to throttle input. During one occurrence, the vehicle had difficulty accelerating beyond approximately 55 mph while on the expressway. The shaking became severe enough that I feared mechanical failure could occur while driving. I was forced to pull off to the shoulder of the highway because I no longer felt it was safe. The inability to maintain speed and accelerate normally created a safety risk for both myself and surrounding traffic. The vehicle has been returned to the dealership six times for the same recurring issue. Repairs have included replacement of the ECU, catalytic converter, ignition components, fuel injectors, and other engine related components. Despite these repairs, the problem continues to return. The condition has been repoduced and documented by the dealership, and a manufacturer field technician was involved in the most recent diagnosis process. Most recently, after the vehicle was inspected and believed to be repaired, the check engine light illuminated again while the service manager was moving my vehicle to be washed inside of their garage, as I waited (today, June 11th 2026). The recurring loss of power, repeated check engine light events, and inability to permanently correct the defect raise significant safety concerns while operating the vehicle. I have all documentation in my notes, as well as the dealership repair documents.
NHTSA complaint #11743542 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Under extremely cold temperatures, approx 10° the main display does not work. The MPH & other vehicle information will not display. KIA service requires the vehicle to be brought to the facility while condition exists in order to troubleshoot, however once the vehicle warms up, the non functioning display begins to operate normally and the problem does not exist. Speaking with the service advisor and service manager in charge, they are aware of the problem and know of other vehicles with this display problem.
NHTSA complaint #11735970 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Came out of work to a cracked windshield. There was no crack in my windshield prior to this. The crack spans across half of the windshield requiring a full replacement which is going to come completely out of pocket for me because I had a $1000 deductible. Had I known this was such a common issue with this year make and model, I would’ve opted for the $0 glass deductible. As many others have reported and stated, this was never an issue I’ve had with any other vehicle I’ve owned. It is clearly a manufacturing defect and SHOULD be covered by Kia. I’ve had this car for 7 months.
NHTSA complaint #11718087 — an unverified report by a vehicle owner.
WHEELS
While driving in traffic, my 2024 Kia Seltos suddenly shut down without warning again. I lost propulsion while the vehicle was in motion with passengers inside, creating an immediate safety hazard. The issue appears electrical or powertrain-related. This occurred during normal operation and could result in a serious crash. My vehicle shutting down in active traffic with passengers is unacceptable, and there is no recall remedy in place to correct this hazard. I am requesting a manufacturer-level resolution under Ohio Lemon Law and the Magnuson–Moss Warranty Act.
NHTSA complaint #11717634 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
While driving in traffic, my 2024 Kia Seltos suddenly shut down without warning again. I lost propulsion while the vehicle was in motion with passengers inside, creating an immediate safety hazard. The issue appears electrical or powertrain-related. This occurred during normal operation and could result in a serious crash. My vehicle shutting down in active traffic with passengers is unacceptable, and there is no recall remedy in place to correct this hazard. I am requesting a manufacturer-level resolution under Ohio Lemon Law and the Magnuson–Moss Warranty Act.
NHTSA complaint #11717634 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The dashboard goes completely black and will not work when it is really cold outside. This is a dangerous problem because I cannot see my speedometer, how much gas I have in my car, or the engine temperature. I have been to the Kia dealership 3 or 4 times for this problem and have them report it to Kia. They always tell me that they cannot replicate the problem so they cannot fix it. I have video evidence of this happening and have showed it to the dealership. This has happened now for 2 winters. There have been no warning messages or anything before this happens.
NHTSA complaint #11714925 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The dashboard goes completely black and will not work when it is really cold outside. This is a dangerous problem because I cannot see my speedometer, how much gas I have in my car, or the engine temperature. I have been to the Kia dealership 3 or 4 times for this problem and have them report it to Kia. They always tell me that they cannot replicate the problem so they cannot fix it. I have video evidence of this happening and have showed it to the dealership. This has happened now for 2 winters. There have been no warning messages or anything before this happens.
NHTSA complaint #11714925 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
When the temperature is around zero my dashboard will not come on. I have been to the dealership 5 times for this issue. It takes me an hour to get to the dealership and by the time I get there it comes on. Dealership (Ken Ganley) states they can’t find the problem if it’s on. This is total bullshit, they know they have an issue and can fix it. Bought the car brand new. I believe it’s a safety hazard when I have no speedometer, gas guage or indicator lights. This has been going on since I purchased the vehicle in July 2024.
NHTSA complaint #11714763 — an unverified report by a vehicle owner.
STEERING
During the incident in question, the vehicle’s lane‑assist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confused—possibly due to low‑light conditions—and abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No lane‑departure warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the forward‑collision warning system failed to activate, despite its usual tendency to trigger even in non‑hazard situations. This inconsistency has been present since I acquired the vehicle. Prior to this event, I had also been experiencing intermittent electrical issues. I attempted to seek service at the nearest Kia dealership; however, reaching it requires traveling through a national forest during winter conditions, which is unsafe unless absolutely necessary. I attempted to file an incident report with local law enforcement, but was informed that a report could only be taken if another motor vehicle was involved. I then attempted to file a report with the DMV, but the online system requires an Oregon‑issued driver’s license. I currently hold a valid Oklahoma license and have been unable to update it due to financial constraints and an anticipated move later this year. I have experienced neck pain between my shoulders since the incident.
NHTSA complaint #11713766 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
During the incident in question, the vehicle’s lane‑assist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confused—possibly due to low‑light conditions—and abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No lane‑departure warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the forward‑collision warning system failed to activate, despite its usual tendency to trigger even in non‑hazard situations. This inconsistency has been present since I acquired the vehicle. Prior to this event, I had also been experiencing intermittent electrical issues. I attempted to seek service at the nearest Kia dealership; however, reaching it requires traveling through a national forest during winter conditions, which is unsafe unless absolutely necessary. I attempted to file an incident report with local law enforcement, but was informed that a report could only be taken if another motor vehicle was involved. I then attempted to file a report with the DMV, but the online system requires an Oregon‑issued driver’s license. I currently hold a valid Oklahoma license and have been unable to update it due to financial constraints and an anticipated move later this year. I have experienced neck pain between my shoulders since the incident.
NHTSA complaint #11713766 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
During the incident in question, the vehicle’s lane‑assist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confused—possibly due to low‑light conditions—and abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No lane‑departure warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the forward‑collision warning system failed to activate, despite its usual tendency to trigger even in non‑hazard situations. This inconsistency has been present since I acquired the vehicle. Prior to this event, I had also been experiencing intermittent electrical issues. I attempted to seek service at the nearest Kia dealership; however, reaching it requires traveling through a national forest during winter conditions, which is unsafe unless absolutely necessary. I attempted to file an incident report with local law enforcement, but was informed that a report could only be taken if another motor vehicle was involved. I then attempted to file a report with the DMV, but the online system requires an Oregon‑issued driver’s license. I currently hold a valid Oklahoma license and have been unable to update it due to financial constraints and an anticipated move later this year. I have experienced neck pain between my shoulders since the incident.
NHTSA complaint #11713766 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
When the stop and go feature re-enables the engine to go. Causes all clusters/ infotainment to shut off and reset. It remain black for a 10-15 seconds
NHTSA complaint #11710459 — an unverified report by a vehicle owner.
POWER TRAIN
Electrical control unit car just shuts off in drive completely goes black no matter what within seconds even on freeway going 70 mph car tune off loss of control then starts back up very dangerous
NHTSA complaint #11706681 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Electrical control unit car just shuts off in drive completely goes black no matter what within seconds even on freeway going 70 mph car tune off loss of control then starts back up very dangerous
NHTSA complaint #11706681 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
When pressing the horn on the steering wheel of my 2024 Kia Seltos SX Turbo AWD during an emergency no sound was heard. Horn is silent. Fuse is not blown and it appears likely the horn is defective.
NHTSA complaint #11702358 — an unverified report by a vehicle owner.
SEATS
Driver side seat stays warm all the time I tried removing both seat heater fuses and in plugged the seat warmer plugs but the back seat rest still stay warm
NHTSA complaint #11699697 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
See attached document for complaint.
NHTSA complaint #11696416 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
See attached document for complaint.
NHTSA complaint #11696416 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
See attached document for complaint.
NHTSA complaint #11696416 — an unverified report by a vehicle owner.