89 of the 768 complaints filed about the KIA Seltos are about the other systems — 12% of everything owners reported. The worst model year for it is 2021.
89
Complaints
12%
Share of all complaints
9
Crashes
2
Fires
UNKNOWN OR OTHER
KiA started a system update while I was driving on a busy road which caused complete loss of engine power and all electrical. This is nuts. What if you’re on the highway driving 70 mph and this happens?
NHTSA complaint #11751360 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I pulled into the drive and put the car in park I left it running for the air conditioner.I got out opened back door to adjust the babies car seat shut the door and went into the house. My in-law told me my car was moving so I ran outside and the car had run into the garage door.The drive has a upward slope so the car was going uphill and seemed to be picking up speed
NHTSA complaint #11748057 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I am unsure what part of my car malfunctioned. I had my foot on the brake when my car began to surge forward and accelerate itself, crashing me into a tree because the steering completely stopped working as well. It is available for inspection upon request. My safety and the safety of others was put at risk because I was in the middle of the street. The problem has been confirmed by an independent service center. A couple days after the incident, the same exact malfunction happened to an employee at the independent service center. The vehicle was lightly inspected by the manufacturer but there isn't a concise conclusion as to what caused the issue. There was not any warning lamps or messages before the incident. My airbags did not deploy during the incident even though there was significant damaged to the body of the car. A couple days prior to the incident, I was at a complete stop at a traffic light. As I had my foot on the brake, the car began to surge and jerk forward itself.
NHTSA complaint #11747313 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My 2022 Kia Seltos is equipped with Idle Stop & Go (ISG), which shuts the engine off when stopped and restarts it when the driver releases the brake/presses the accelerator. ISG stopped functioning about a year ago (the engine stayed running at stops). I didn't think anything of it because the ISG had worked sporadically from the day I bought the car. (I purchased it new.) It began working again, sporadically, about a week ago. Since then, on 3 occasions, when stopped at a red light with the engine auto-shut-off via ISG, pressing the accelerator to proceed causes the engine to fail to restart as I accelerate, and the vehicle stalls. The dashboard displays a "Press Ignition Button" message. I lose power to the engine, and the vehicle stops accelerating, coasting briefly on momentum until I manually restart it via the ignition button. I have not confirmed whether warning lights were illuminated, as my focus was on regaining control. This appears consistent with documented ISG restart failures reported by other Kia owners online, suggesting a possible pattern rather than an isolated defect. I checked my VIN on NHTSA.gov; zero open recalls. Kia customer care was closed when I called (today is a weekend day). I plan to call on Monday for a diagnostic appointment. This is a safety concern because the stall occurs unpredictably at the exact moment of accelerating from a stop, particularly hazardous at intersections in traffic.
NHTSA complaint #11746914 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
To the National Highway Traffic Safety Administration (NHTSA), I am writing to formally submit a safety complaint regarding my 2023 Kia Seltos, which exhibits a recurring, dangerous defect involving the engine stalling without warning. This defect results in a total loss of power while the vehicle is in operation or attempting to accelerate, posing a critical safety risk. The failure manifests in two primary scenarios: * **Remote Start Failure:** The vehicle frequently stalls immediately after utilizing the remote start feature when shifting into drive. * **Auto Start/Stop Instability:** The Auto Start/Stop system contributes to the engine shutting down unexpectedly when lifting off the brake or attempting to accelerate from a stop. When this occurs, the dashboard illuminates multiple warning lights (e.g., battery, oil, "key not in vehicle"), and the vehicle loses all forward propulsion. On inclines, this defect causes the vehicle to roll backward, forcing the driver to rely solely on emergency braking to prevent a collision. ### Evidence of Widespread Concern My research indicates this is not an isolated incident; numerous Kia owners report identical, dangerous symptoms: * Drivers across various models report the engine shutting down and the vehicle rolling backward on hills, requiring a full power cycle to resume operation. * Some owners report losing all ability to accelerate at traffic lights, accompanied by critical dashboard warnings. * Others report the vehicle shutting off on its own while driving or refusing to start despite the dashboard indicating it is running. I have attached evidence documenting these experiences: **image.png**, **image_2.png**, **image_3.png**, **image_4.png**, and **image_5.png**. Given the frequency of these reports, I urge the NHTSA to launch a formal investigation into this apparent software or engineering failure. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11746839 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Paint bubbling and chipping off. Dull blotches
NHTSA complaint #11745820 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving, the vehicle suddenly began handling abnormally. In response, we safely pulled over as quickly as possible. Before we could fully stop, the wheel catastrophically failed. The rim cracked around the entire circumference, the tire completely separated from the vehicle, and the vehicle lost stability and struck the guardrail. As a result of this incident, the vehicle sustained substantial damage, including but not limited to: •Complete destruction of the wheel/rim; •Tire separation; •Axle and suspension damage; •Body damage to the driver-side front and rear panels; and •Additional mechanical damage that is still being assessed. Photographs taken immediately after the incident clearly show that the wheel fractured around the rim itself. The damage pattern is consistent with a catastrophic wheel failure, not ordinary cosmetic damage or curb rash. When I initially contacted the Kia dealership, I was told that they had "never seen anything like it." However, after the vehicle was towed to the dealership, the explanation changed, and I was informed that Kia now believes the vehicle must have struck something and that the impact caused the wheel to fail. That explanation is inconsistent with what occurred. At no point prior to the failure did we strike debris, a pothole, a curb, or any other object that would reasonably explain a complete structural fracture of the wheel and the tire separating from the vehicle. The wheel failed first. The collision with the guardrail occurred only after the catastrophic wheel failure and loss of control while attempting to safely pull over.
NHTSA complaint #11744857 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The infotainment head unit display system suffers from persistent firmware connectivity defects that cause severe system lag, complete screen freezing, and constant Bluetooth/phone disconnections. This directly compromises vehicle safety by rendering mandatory hands-free voice operations completely inoperable while driving, creating an intense electronic driver distraction. Furthermore, the system instability occasionally causes the central display screen to lag or fail to transition, impacting the reliability of the backup camera display. The manufacturer (Kia America) does not provide a functional consumer download path to patch the firmware build, and the local franchised dealer (Arapahoe Kia) explicitly refuses to service or update the component, leaving the vehicle with an ongoing electronic defect.
NHTSA complaint #11742548 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The engine started to fail when I'm driving and on the highway it suddenly loses strength, the oil goes down and I don't know where it's going, the engine starts to make noises and burning smell, the ignition light turns on and minutes later goes out, a triangle signal also sometimes appears for 6 seconds and disappears, when this triangle appears the car starts to fail and give strong jolts, this has already happened on the highway and I almost lost control of the car due to the jock. I looked for a Kia store on 08/04/25 to recall and reported the problem, they said at the time that there was no vacancy to do the recall service 25v099 mileage 44232, so they managed to meet me only on the date 03/19/26 and said that the car was with the recall problem corrected, but 2 months later the engine power problems, oil lowering, noise and burning smell were intensifying, so today 05/15/25 I looked again the KIA 11295 Rosevelt blvd store and they informed that I could not do the service because the vehicle was no longer in the warranty of up to 60000 miles, but when I took the car to the store it was with 44000 miles and in addition to scheduling months later something that puts my life at risk, they simply told me that in the recall was fixed, but the problem that appears today from what I researched are characteristics of the errors caused by this problem and that at the time of the recall they did not
NHTSA complaint #11738064 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
*The end of March, my car suddenly started making an awful grinding noise, jerking, slowing down even with foot on excellerator. Towed to nearest Lia in Leesburg. Couldn't find anything wrong. Happened two more times didn't take in. Next time it happened in April towed in. *My engine was replaced in April of 2025. *Was fine until 12/10/25. Same grinding, etc. Was worse than before. Found out my 5 yr. warranty ended on 12/09/2025. Had it towed to Ocala Kia where I bought car. Updated software to what it was before replaced engine. Found out engine only had warranty for 1 year. That has expired. I thought I had purchased 5 year extended warranty when I bought out lease but I don't. So I don't know what I paid for. I do not feel confident that it is fixed nor do I trust dealer. *I have asked both dealerships to give me a written explanation on what they have tested for and dates and serial # on parts. I was told that info was only for dealer and won't let me know. I want to know if any damage to parts that were source of grinding. I have all or most of paperwork for service. I am taking car to another reputable auto repair to check it over for so I can decide to get rid of it. *I want to make sure it is on record that I have let you know that fixes haven't worked. Problem is sporadic and unpredictable. I cannot find out what they have checked. This was my last car. I like it but no longer trust it. [XXX] [XXX] CP [XXX] . I have sent in complaint before but never heard back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11732994 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I have a Kia Seltos 2021 AWD EX 24,700 mi. that was recalled and new engine put in on April 12th 2025 to fix grinding noise that occurred 4 times the end of March starting on the 17th 2025. On Dec. 12th 2025 Grinding noise started again. Couldn't find anything wrong and told them to try harder. Said needed software update back to what it was before engine put in. My problem: I don't have the 5 year extended warranty that I thought I had. Never got papers about warranty of new engine which I don't think it is. No papers saying if they ever checked to see if parts affected by grinding had shown wear. Neither dealer where it was serviced had done this to my knowledge and won't give written proof. I never had a copy of any of the paper work I signed in front of me the 3 ½ hours in office. He would go over and tell me to initial or sign. Then didn't want to give me a paper copy but put on zip drive. I insisted on paper and about a ½ hour late he came with 28 pages of mostly size 6 font. I just wanted out. They have known this car has had issues since the day I bought it. I have called customer service dealer and corporate. According to paperwork Im not allowed to ask for a jury trial, go to arbitration or join a class action suit nor get reimbursed for repairs caused by defects. I went to Sr. vs. Crime and they tried to call to get paperwork and they didn't return calls. What options do I have left as the ods of needing repairs seem obvious. My car is worth nothing - bad reputation, and I don't feel safe driving it.
NHTSA complaint #11729425 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The gages fall all the way down, I’m not able to accelerate, engine light, traction light, tire pressure light, crash detection light, and other lights come on and prevents me from being able to drive. This happened on the interstate and almost caused an accident.
NHTSA complaint #11727703 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I was driving and my car halted to a complete stop.
NHTSA complaint #11722175 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
In April 2025 my vehicle had a recall (1: SC336 or 25V099), I brought it into a Kia dealership, they said it failed the test, and needed a new engine (i was without a vehicle for weeks, dealership said they did not have any loaners until after 14 days). They then call back weeks later saying the test was faulty, and i could have my car back. They said to keep an eye on it if there are any issues regarding the recall to come back. One morning i started my car, and was driving luckily in a 30mph, my car started to shake, would not speed up/move much, the check engine light came on, almost coming to a complete stop in the middle of a busy road. I was able to move it to the side, turn it off for a bit, once turned back on it was fine. My father who has a background in automotive mechanics checked the oil and noticed there was barely in it- (although just having it been changed) which looks like the oil consumption is fast and going somewhere. I immediately took it to a Kia dealership and they said I would have to go through a whole oil consumption test but it would not be a guarantee fix for engine replacement due to me not going to a dealership, or oil change business. Although my father who changes it, has all the receipts of oil purchase and capability of changing it himself. My oil is changed always in the proper timeline/miles. Which i have a alert on my car to notify me of this. I have noticed the kia does not give an alert when there is "low" oil. I have to drive around with extra oil, and check it almost daily just incase. I am worried that it will stop again but on a busy highway and result in a accident. I am concerned that the recall test was faulty and is resulting in major car issues, for something that is not even that old. As of yesterday i turned my car on and it was shaking and the engine light came on. I have not turned it on since, i will be returning to the dealership today.
NHTSA complaint #11719832 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Incident Date: October 26, 2025 Summary: On October 26, 2025, while merging onto a highway at high speed, the vehicle experienced a sudden and total electronic safety system failure. Without driver input, the Forward Collision-Avoidance Assist (FCA) system engaged the brakes (phantom braking), causing a dangerous, unprompted deceleration in active traffic. Simultaneously, the Electric Power Steering (EPS) assist failed, making the steering wheel extremely heavy and difficult to maneuver while trying to merge. Dashboard Alerts: The instrument cluster displayed a "Check Forward Collision-Avoidance Assist system" message, and the following warning lights illuminated: Master Warning, ABS, Traction Control (ESC), and Forward Safety. Attempted Remediation: I pulled the vehicle over and let it cool down for over an hour, but the warning lights and system failures persisted upon restarting. Per manufacturer-recommended troubleshooting found online, I thoroughly cleaned all exterior sensors and was forced to manually disable the collision-avoidance and alert systems via the vehicle's computer settings just to be able to drive the car home safely. Current Safety Concern: Since this event, the vehicle has exhibited increased skidding and inconsistent traction during normal driving conditions. This instability occurs on any road at any time, specifically when performing routine turning maneuvers, and is not limited to winter conditions. This suggests a deeper mechanical or software failure within the ABS/ESC/AWD control modules that cannot be resolved by the driver. This VIN currently shows no active recalls, but the symptoms match the known defects in the SC275 and SC336 campaigns exactly.
NHTSA complaint #11720048 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My engine was replaced April 9. 2025 because of piston issues. I had taken it in a few weeks prior for terrible grinding noise, shaking, and slowing down. They didn't find anything wrong. It happened for a short time twice after and didn't take in as sporadic and would stop. Then it happened again for longer time. I had it towed to Kia again. During time in shop, I received a recall letter. Shop kept saying it would be done next day. After a few days I called and they said they were putting in an engine. I Picked it up and then two weeks before Christmas It started grinding sound and shaking etc. It was towed into Kia I bought from as my Kia roadside had expired a few days before. They ran diagnostic test and said they found nothing. I told they to try harder. Ran another test and supposedly according to some bulletin they upgraded some software back to what it was before engine replaced and the problem should be fixed. Only drove car 1 mile according to service papers I have. I have a 5 year old car with 24,000-25,000 mi. on and I am afraid to drive it. So far it has only happened when driving 45 mph or less. I will not drive it on turnpike or interstate. I want this recorded someplace so it is on the record for other with this issue.
NHTSA complaint #11719683 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Came out of work to a cracked windshield. There was no crack in my windshield prior to this. The crack spans across half of the windshield requiring a full replacement which is going to come completely out of pocket for me because I had a $1000 deductible. Had I known this was such a common issue with this year make and model, I would’ve opted for the $0 glass deductible. As many others have reported and stated, this was never an issue I’ve had with any other vehicle I’ve owned. It is clearly a manufacturing defect and SHOULD be covered by Kia. I’ve had this car for 7 months.
NHTSA complaint #11718087 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The car makes a jumping/jerking movement & at times, something that seems like a misfire happens. All lights go on and the car will do that jerking issue & become un drivable. This happened to me on the road and I was afraid for my safety as I couldn’t get my car to a safe place immediately. Brought it to my mechanic and he gave me forms of a recall regarding 2021 Kia Seltos which is what I have.
NHTSA complaint #11715432 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
my sensor does not work and does not detect the gas in tank car wont start or turn on
NHTSA complaint #11709746 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE CAR WAS MAKING A GRINDING SOUND, VIBRATES, SLOWS DOWN. GRINDING SOUND IS LIKE GRINDING GEARS OR A SNOWPLOW SCRAPING PAVEMENT. THE ENGINE WAS REPLACED IN APRIL BECAUSE OF RECALL. I ONLY HAVE 23765 MILES ON IT BUT ORIGINAL 5 YEAR WARRANTY EXPIRED ON 12/09/2025. THE SAME NOISE STARTED AGAIN ON 12/10/2025 AND IT WAS TOWED TO DEALER I BOUGHT FROM ON 12/10/25. The master warning light came on 12/10/25 incident and some text. There was traffic so unable to read it and light went off.
NHTSA complaint #11705022 — an unverified report by a vehicle owner.