FaultScore

FaultScore report

1999 KIA Sephia problems

Owners have filed 749 complaints about the 1999 KIA Sephia with NHTSA between 1999 and 2020. The largest single group is the brakes. Across this model's run it ranks 1 of 8 worst.

F

FaultScore 97/100

Higher is worse. Measured against the other years of the KIA Sephia.

How this is worked out

The numbers

749

Complaints

68

Crashes reported

77

Fires reported

39

Injuries reported

33,500 mi

Median mileage at failure

Half of reported failures happened before this

51%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 98 vs 50 Severity 100 vs 50 Early failure 88 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 98
Against the median year of the KIA Sephia. 50 means typical for this model; 100 means roughly double.
Severity — 100
24.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 88
51% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1999 compares with every other KIA Sephia

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1999 KIA Sephia

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 211 28.2%

20 crashes, 1 fires · median 30,000 mi

Engine & Cooling 109 14.6%

2 crashes, 37 fires · median 65,000 mi

1 crashes, 22 fires · median 15,000 mi

0 crashes, 6 fires · median 31,000 mi

0 crashes, 2 fires · median 14,000 mi

Airbags 39 5.2%

31 crashes, 1 fires · median 65,000 mi

Steering 28 3.7%

3 crashes, 4 fires · median 49,000 mi

2 crashes, 0 fires · median 15,000 mi

Median failure at 61,500 miles

Lights 19 2.5%

1 crashes, 0 fires · median 15,000 mi

Suspension 19 2.5%

0 crashes, 1 fires · median 18,100 mi

1 crashes, 2 fires · median 60,000 mi

Seat Belts 13 1.7%

2 crashes, 0 fires · median 58,500 mi

Median failure at 65,000 miles

Seats 7 0.9%

4 crashes, 1 fires · median 63,760 mi

Acceleration & Cruise Control 7 0.9%

1 crashes, 0 fires

Tires 6 0.8%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Gasoline 67 19.8%
Disc 63 18.6%
Automatic Transmission 51 15.0%
Antilock/Traction Control/Electronic Limited Slip 38 11.2%
Foundation Components 37 10.9%
Rotor 34 10.0%
Frontal 25 7.4%
Tank Assembly 24 7.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 8 11.1%
1,000 – 9,999 miles 1 1.4%
10,000 – 24,999 miles 22 30.6%
25,000 – 49,999 miles 9 12.5%
50,000 – 74,999 miles 16 22.2%
75,000 – 99,999 miles 7 9.7%
100,000 – 149,999 miles 7 9.7%
150,000+ miles 2 2.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 1999 peak 37 Feb 2020

NHTSA investigations into the 1999 KIA Sephia

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA04007 Opened 27 Feb 2004 Closed 26 Jul 2004 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

SEAT BELT BUCKLE FALSE LATCH/MALFUNCTION

THE MANUFACTURER HAS INITIATED A SAFETY RELATED CAMPAIGN TO RECALL THE SUBJECT VEHICLES FOR CORRECTION OF THE SEAT BELT BUCKLE DEFECT.THE CORRECTIVE ACTION IS TO REPLACE THE SEAT BELTS/BUCKLES.THIS SAFETY RECALL PROGRAM HAS BEEN ASSIGNED NHTSA CAMPAIGN NO. 04V305.

EA04004 Opened 3 Feb 2004 Closed 29 Jul 2004 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

REFUELING SPIT BACK

BASED ON THE LOW RATE OF FUEL SPIT-BACK INCEDENTS (14.3 INCIDENTS PER 100,000 VEHICLES SOLD), A LOW WARRANTY CLAIMS RATE OF 0.02 PERCENT, AND THE LACK OF ENGINEERING INFORMATION THAT WOULD SUPPORT THE PRESENCE OF AN ENGINEERING DEFECT, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR...

RQ03007 Opened 14 Oct 2003 Closed 27 Feb 2004 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

SEAT BELT BUCKLE FALSE LATCH/MALFUNCTION

INFORMATION RECEIVED AND ANALYZED DURING THIS RQ DISCLOSED THAT MY 1999 AND 2000 KIA SEPHIA AND SPORTAGE VEHICLES WERE EQUIPPED WITH MODIFIED VERSIONS OF THE SAME SAFETY BELT LATCH ASSEMBLY AS THOSE RECALLED IN CAMPAIGN NO. 02V-216.THESE LATCH ASSEMBLIES WERE IDENTIFIED AS TYPE A97. ODI ANALYSES INDICATE A CONTINUING TREND OF CONSUMER COMPLAINTS FOLLOWING A SERIES OF DESIGN MODIFICATIONS MADE BY KIA TO IMPROVE THE A97 LATCH ASSEMBLY.MY 2001 AND 2002 SUBJECT VEHICLES WERE EQUIPPED WITH DIFFERENT DESIGN LATCH ASSEMBLIES (TYPE DB-6 OR AUTOLIV) AND EXHIBIT A MUCH LOWER COMPLAINT COUNT.THIS RQ HAS...

RQ03006 Opened 15 Aug 2003 Closed 3 Feb 2004 FUEL SYSTEM, GASOLINE

REFUELING SPIT BACK

IN JUNE 2000, KIA NOTIFIED ODI OF A DEFECT CONDITION IN APPROXIMATELY 100,000 MY 1998-99 SEPHIA PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 17, 1997 TO MAY 16, 1999, THAT COULD RESULT IN FUEL SPIT BACK WHILE REFUELING (EA99-034, RECALL 00V-175).ACCORDING TO KIA, MANUFACTURING CHANGES MADE TO THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) VALVE COULD CAUSE FUEL SHUT OFF BEFORE THE TANK REACHED 95% OF NOMINAL CAPACITY DURING REFUELING.KIA STATED THAT IF THE CONSUMER THEN ATTEMPTED TO ADD MORE FUEL TO THE TANK, FUEL SPILLBACK OR SPITBACK FROM THE FUEL FILLER NECK COULD OCCUR.KIA REPLACED THE ORVR V...

EA02016 Opened 6 Aug 2002 Closed 7 Oct 2003 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

NON-CRASH ENGINE COMPARTMENT FIRES

ODI GATHERED FIRE DATA FROM VARIOUS SOURCES AND INSPECTED SUBJECT VEHICLES TO ASSESS THE SCOPE AND FREQUENCY OF NON-CRASH ENGINE COMPARTMENT FIRES CAUSED BY STARTER CABLE CHAFING.ODI'S ANALYSIS FOUND THAT MOST OF THE SUSPECT FIRES OCCURRED AFTER THE VEHICLE HAD RECEIVED SERVICE REPAIRS IN THE AREA OF THE SUBJECT CABLE.CONSUMER COMPLAINT DATA INDICATE THAT THE PROBLEM EXPERIENCE HAS DECLINED SINCE A PEAK IN LATE 2001.THE MOST RECENT KNOWN EVENT OCCURRED IN NOVEMBER OF 2002. KIA WILL PERFORM A SERVICE CAMPAIGN BEGINNING IN LATE 2003 TO INSPECT SUBJECT VEHICLES BUILT PRIOR TO JANUARY 2000 FOR CAB...

PE02028 Opened 6 Mar 2002 Closed 6 Aug 2002 ELECTRICAL SYSTEM

BATTERY CABLE CHAFING

PE00028 Opened 12 Jul 2000 Closed 7 Nov 2000 POWER TRAIN

TRANSMISSION OIL COOLER LINE

THE OIL COOLER LINE ALLEGEDLY DEVELOPS LEAKS AT IT'S JUNCTION TO THE RADIATOR

EA00018 Opened 29 Jun 2000 Closed 29 Jul 2002 EXTERIOR LIGHTING

TURN SIGHAL

Recalls on the 1999 KIA Sephia

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

04V305000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FRONT SAFETY BELT BUCKLES MAY EMIT A "CLICK" SOUND DURING THE BUCKLING PROCESS THAT IS SIMILAR TO THE SOUND EMITTED WHEN A BUCKLE IS BEING LATCHED, WHEN IT IS NOT.

Risk: THE LATCH CAN THEN PULL OUT OF THE BUCKLE WHEN TENSION IS APPLIED.

00V175000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

VEHICLE DESCRIPTION: PASSENGER VEHICLES. MANUFACTURING CHANGES WERE MADE TO THE ORVR SPRING FORCE AND FLOAT WIRE LENGTH REDUCING THE VALVE ANGLE. CERTAIN VALVES CAUSED FUEL SHUT OFF BEFORE THE TANK REACHED 95% OF NOMINAL CAPACITY.

Risk: THIS WOULD CAUSE CUSTOMERS TO ADD MORE FUEL TO THE TANK CAUSING FUEL SPILLBACK OR SPITBACK FROM THE FUEL FILLER NECK.

99V318000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ELECTRICAL CIRCUIT FOR THE FUEL PUMP IS GROUNDED AT JUNCTION CONNECTOR G300. IF THE PIN TENSION IS POOR, OR THE BOLT SECURING THE CONNECTOR TO THE VEHICLE FLOOR IS NOT TIGHTENED SUFFICIENTLY, A POOR CONNECTION IS MADE. AS THE FUEL PUMP OPERATES, THE POOR CONNECTION CAN CREATE HEAT WHICH IN TURN INCREASES RESISTANCE. EVENTUALLY THE FUEL PUMP WILL NOT RECEIVE ENOUGH CURRENT TO OPERATE.

Risk: THIS CONDITION COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.

99V317000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

VEHICLE DESCRIPTION: PASSENGER VEHICLES. ELECTRICAL CURRENT TO THE FUEL PUMP PASSES THROUGH THE C304 AND C305 CONNECTORS. IF EXPOSED TO MOISTURE, THESE CONNECTORS COULD CORRODE. OVER TIME, THE FUEL PUMP WILL NOT RECEIVE ENOUGH CURRENT TO OPERATE.

Risk: THIS CONDITION COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.

99V271000

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BALL SOCKET ON THE WINDSHIELD WIPER LINK MAY BE OUT OF TOLERANCE RESULTING IN THE LINK DISENGAGING FROM THE WIPER MOTOR DRIVE UNDER LOAD, SUCH AS PUSHING AGAINST ICE, SNOW OR OTHER RESISTANCE. ALSO THE WIPER ARM RETAINING NUT COULD BE INADEQUATELY TIGHTENED ALLOWING THE WIPER ARM TO SLIP AND/OR STOP FUNCTIONING.

Risk: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER INCREASING THE RISK OF A CRASH.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Marietta, GA Crash Fire 1 injured

UNKNOWN OR OTHER

TL*THE CONTACT OWNS A 1999 KIA SEPHIA LS. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE CAUGHT FIRE AFTER IT WAS STRUCK BY ANOTHER VEHICLE. THE STEERING WHEEL FLEW OFF AND THE REARVIEW MIRROR STRUCK HIM IN THE HEAD. THE CONTACT SUSTAINED A CONCUSSION, A FRACTURED STERNUM AND RIBS, AND A BROKEN LEFT ELBOW IN TWO PLACES. THE VEHICLE WAS DESTROYED AND POLICE AND FIRE REPORTS WERE FILED. THE CONTACT HAS PICTURES. NHTSA CAMPAIGN ID NUMBERS 00V175000 (ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL), 99V317000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), AND 99V318000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) WERE REFERENCED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10234504 — an unverified report by a vehicle owner.

at 140,000 miles Sevierdille, TN Crash

ENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 1999 KIA SEPHIA. SHORTLY AFTER THE VEHICLE WAS PURCHASED, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. ONE MONTH LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SPUTTER AND EVENTUALLY SHUT OFF. PRIOR TO SHUTTING OFF, THE VEHICLE LOST POWER STEERING ABILITY AND THE CONTACT STRUCK A CURB. THE CV AXLE JOINT WAS DAMAGED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 147,000 AND FAILURE MILEAGE WAS 140,000.

NHTSA complaint #10224672 — an unverified report by a vehicle owner.

at 140,000 miles Sevierdille, TN Crash

STEERING

TL*THE CONTACT OWNS A 1999 KIA SEPHIA. SHORTLY AFTER THE VEHICLE WAS PURCHASED, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. ONE MONTH LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SPUTTER AND EVENTUALLY SHUT OFF. PRIOR TO SHUTTING OFF, THE VEHICLE LOST POWER STEERING ABILITY AND THE CONTACT STRUCK A CURB. THE CV AXLE JOINT WAS DAMAGED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 147,000 AND FAILURE MILEAGE WAS 140,000.

NHTSA complaint #10224672 — an unverified report by a vehicle owner.

at 107,776 miles Jonesboro, AR Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

HAVE REPLACED PADS AND TURNED ROTORS MULTIPLE TIMES SINCE MAY 07. IN MAY 08 MY ABS SYSTEM FAILED CAUSING A WRECK! HAD PADS REPLACED IN JANUARY 08.

NHTSA complaint #10224335 — an unverified report by a vehicle owner.

Salinas, CA Crash 1 injured

AIR BAGS

FAX ON BEHALF OF, RE AN ACCIDENT WITH HIS 1999 KIA SEPHIA THE AIRBAGS FAILED TO DEPLOY AND THE BACK BRAKES DID NOT FUNCTION CORRECTLY SINCE THE PURCHASE OF THE VEHICLE. *KB

NHTSA complaint #10208320 — an unverified report by a vehicle owner.

Salinas, CA Crash 1 injured

SERVICE BRAKES, HYDRAULIC

FAX ON BEHALF OF, RE AN ACCIDENT WITH HIS 1999 KIA SEPHIA THE AIRBAGS FAILED TO DEPLOY AND THE BACK BRAKES DID NOT FUNCTION CORRECTLY SINCE THE PURCHASE OF THE VEHICLE. *KB

NHTSA complaint #10208320 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 166,500 miles Sitl, CO

STRUCTURE:BODY

WHILE DRIVING ON THE INTERSTATE AT 75 MPH THE TOP LAYER OF THE HOOD (SKIN) SEPARATED FROM THE HOOD AND FLEW UPWARD INTO THE WINDSHIELD AND DETACHED ITSELF FROM THE VEHICLE CAUSING THE DRIVERS VISION OF ROADWAY TO BE BLOCKED. ONCE IT DETACHED ITSELF CAUSING HIGH RISK OF SAFETY FOR OTHER DRIVERS BEHIND THE KIA SEPHIA.

NHTSA complaint #11306850 — an unverified report by a vehicle owner.

Poplarville, MS

SEAT BELTS

SEAT BELTS WORK IMPROPERLY, WINDSHIELD WIPERS DON'T WORK, FUEL PUMP IS WORKING INEFFICIENTLY.

NHTSA complaint #10929466 — an unverified report by a vehicle owner.

Poplarville, MS

VISIBILITY/WIPER

SEAT BELTS WORK IMPROPERLY, WINDSHIELD WIPERS DON'T WORK, FUEL PUMP IS WORKING INEFFICIENTLY.

NHTSA complaint #10929466 — an unverified report by a vehicle owner.

Poplarville, MS

FUEL/PROPULSION SYSTEM

SEAT BELTS WORK IMPROPERLY, WINDSHIELD WIPERS DON'T WORK, FUEL PUMP IS WORKING INEFFICIENTLY.

NHTSA complaint #10929466 — an unverified report by a vehicle owner.

at 75,000 miles Irvine, CA

SEAT BELTS

SEAT BELT PATCH CLICKS BUT WILL COME LOOSE WITH TENSION. THIS IS THE SECOND RECALL NOTICE THAT HASN'T BEEN REPAIRED OR REPORTED BY KIA AFTER 17 YEARS.

NHTSA complaint #10925281 — an unverified report by a vehicle owner.

at 75,000 miles Irvine, CA

FUEL/PROPULSION SYSTEM

FILLED TANK & HAD OVERFLOWING SPILLAGE DOWN SIDE OF CAR (INDICATED VERY FULL TANK) FINISHED CLEANING UP EXCESS FUEL & TURN CAR ON BUT THE FUEL GAUGE WOULD ONLY READ 2/3 FULL, THEN NEEDLE ROSE TO 3/4- I JUST GOT THE CAR ON MONDAY 11/7/16 & THIS HAS HAPPENED TWICE NOW, ONCE WHEN LEAVING LA AFTER BUYING/TRANSFERRING TITLE & AGAIN TODAY. DECIDED TO GOOGLE THE 'SYMPTOM' & I'M SHOCKED THAT A 17-YEAR-OLD CAR FROM 1999 HAD RECALL RECORDS BUT WAS NEVER FIXED!!! PREVIOUS OWNER(S) WAS OLDER COUPLE THAT HAD BOUGHT IT FROM A DEALERSHIP & OWNED IT SINCE 2004. THE 17-YEAR-OLD '99 SEPHIA HAS ONLY 75K MILES ON ODOMETER AS OF NOVEMBER 2016 HOWEVER WAS NEVER REPAIRED UNDER RECALL ORDER.

NHTSA complaint #10925279 — an unverified report by a vehicle owner.

Reno, NV

STEERING

TL* THE CONTACT OWNS A 1990 KIA SEPHIA. WHILE DRIVING 5 MPH WHEN MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO MOVE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

NHTSA complaint #10809453 — an unverified report by a vehicle owner.

at 162,000 miles Mount Vernon, NY

ENGINE

TL* THE CONTACT OWNS A 1999 KIA SEPHIA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.

NHTSA complaint #10733219 — an unverified report by a vehicle owner.

at 14,000 miles Kingsport, TN

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL*THE CONTACT OWNS A 1999 KIA SEPHIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 99V317000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). HE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME, BUT HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FUEL PUMP CONNECTORS. IN 2003 (THREE YEARS LATER), THE ENGINE SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD SPORADICALLY STALL AT ANY SPEED. THE VEHICLE ALSO EXPERIENCED A NO START CONDITION. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE FUEL PUMP CONNECTOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED IN 2006. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE FUEL PUMP CONNECTOR WAS CORRODED AGAIN. THE VEHICLE WAS REPAIRED AGAIN; HOWEVER, THE CONTACT BELIEVES THAT THE RECALL REPAIR IS NOT THE CORRECT REMEDY BECAUSE THE CORROSION OCCURS EVERY THREE YEARS. THE FAILURE MILEAGE WAS 14,000 AND CURRENT MILEAGE WAS 54,000. UPDATED 08/06/09.

NHTSA complaint #10277113 — an unverified report by a vehicle owner.

at 70,000 miles Holland, MI

LATCHES/LOCKS/LINKAGES

WHEN IT GETS COLD, ABOUT 20 DEGREES, THE FRONT DOORS WILL FREEZE OPEN. FOR INSTANCE, IN THE MORNING I WILL HAVE TO PULL ON THE DOOR HARD TO GET IT TO OPEN BECAUSE IT'S FROZEN AND THEN THE DOOR WILL STAY OPEN (THE LATCH WILL FREEZE) UNTIL IT GETS ABOVE 35 DEGREES. EVEN WITH THE HEAT GOING FOR OVER AN HOUR IT WILL NOT UNFREEZE. I HAVE TO HOLD THE DOOR CLOSED AS I DRIVE.

NHTSA complaint #10266203 — an unverified report by a vehicle owner.

at 59,000 miles Canton, OH

UNKNOWN OR OTHER

TL*THE CONTACT OWNS A 1999 KIA SEPHIA. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE DASHBOARD WAS COMING APART FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE AIR GUARDS WERE BEGINNING TO CRACK. THE CURRENT MILEAGE WAS 63,030 AND FAILURE MILEAGE WAS 59,000.

NHTSA complaint #10246078 — an unverified report by a vehicle owner.

Marietta, GA Crash Fire 1 injured

UNKNOWN OR OTHER

TL*THE CONTACT OWNS A 1999 KIA SEPHIA LS. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE CAUGHT FIRE AFTER IT WAS STRUCK BY ANOTHER VEHICLE. THE STEERING WHEEL FLEW OFF AND THE REARVIEW MIRROR STRUCK HIM IN THE HEAD. THE CONTACT SUSTAINED A CONCUSSION, A FRACTURED STERNUM AND RIBS, AND A BROKEN LEFT ELBOW IN TWO PLACES. THE VEHICLE WAS DESTROYED AND POLICE AND FIRE REPORTS WERE FILED. THE CONTACT HAS PICTURES. NHTSA CAMPAIGN ID NUMBERS 00V175000 (ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL), 99V317000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), AND 99V318000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) WERE REFERENCED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10234504 — an unverified report by a vehicle owner.

at 140,000 miles Sevierdille, TN Crash

ENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 1999 KIA SEPHIA. SHORTLY AFTER THE VEHICLE WAS PURCHASED, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. ONE MONTH LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SPUTTER AND EVENTUALLY SHUT OFF. PRIOR TO SHUTTING OFF, THE VEHICLE LOST POWER STEERING ABILITY AND THE CONTACT STRUCK A CURB. THE CV AXLE JOINT WAS DAMAGED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 147,000 AND FAILURE MILEAGE WAS 140,000.

NHTSA complaint #10224672 — an unverified report by a vehicle owner.

at 140,000 miles Sevierdille, TN Crash

STEERING

TL*THE CONTACT OWNS A 1999 KIA SEPHIA. SHORTLY AFTER THE VEHICLE WAS PURCHASED, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. ONE MONTH LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SPUTTER AND EVENTUALLY SHUT OFF. PRIOR TO SHUTTING OFF, THE VEHICLE LOST POWER STEERING ABILITY AND THE CONTACT STRUCK A CURB. THE CV AXLE JOINT WAS DAMAGED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 147,000 AND FAILURE MILEAGE WAS 140,000.

NHTSA complaint #10224672 — an unverified report by a vehicle owner.

at 107,776 miles Jonesboro, AR Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

HAVE REPLACED PADS AND TURNED ROTORS MULTIPLE TIMES SINCE MAY 07. IN MAY 08 MY ABS SYSTEM FAILED CAUSING A WRECK! HAD PADS REPLACED IN JANUARY 08.

NHTSA complaint #10224335 — an unverified report by a vehicle owner.

Salinas, CA Crash 1 injured

AIR BAGS

FAX ON BEHALF OF, RE AN ACCIDENT WITH HIS 1999 KIA SEPHIA THE AIRBAGS FAILED TO DEPLOY AND THE BACK BRAKES DID NOT FUNCTION CORRECTLY SINCE THE PURCHASE OF THE VEHICLE. *KB

NHTSA complaint #10208320 — an unverified report by a vehicle owner.

Salinas, CA Crash 1 injured

SERVICE BRAKES, HYDRAULIC

FAX ON BEHALF OF, RE AN ACCIDENT WITH HIS 1999 KIA SEPHIA THE AIRBAGS FAILED TO DEPLOY AND THE BACK BRAKES DID NOT FUNCTION CORRECTLY SINCE THE PURCHASE OF THE VEHICLE. *KB

NHTSA complaint #10208320 — an unverified report by a vehicle owner.

at 44,805 miles Syracuse, NY

POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION FAILURE 3 TIMES/ REPLACED 2 TIMES.

NHTSA complaint #10174116 — an unverified report by a vehicle owner.

Florissant, MO

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

I OWN A 1999 KIA SEPHIA AND MY DAUGHTER USES IT AT SCHOOL. THE PROBLEM IS THAT KIA WILL NOT HONOR THE WARRANTY FOR THE REPAIR OF THE CATALYTIC CONVERTER. THE CASE REF NBR IS K1085742. MANY REASON WERE GIVEN, ALL RELATING TO A MANUAL ENGINE FLUSH, COOLANT FLUSH,ETC. MY RESEARCH SHOWS THAT THERE IS NO CORRELATION BETWEEN THE DEFECTIVE PART AND THE SELECTED MAINTENANCE ITEM. MY DAUGHTER SHOULD NOT HAVE PAID FOR THE CONVERTER. (ALSO THEY ARE ABOUT 50% OF THEIR COST ON THE OPEN MARKET).

NHTSA complaint #10171445 — an unverified report by a vehicle owner.

Cadyville, NY

POWER TRAIN

1999 SEPHIA BRAKES, TRANSMISSION WERE REPLACED. CONSUMER FEELS THAT THE EXHAUST SHOULD BE RECALLED. *TS THE TECHNICIAN DETERMINE THAT THERE WAS A SPLIT IN THE CENTERPIPE OF THE EXHAUST WHICH CAUSED IT TO BE LOUD. THE PART IS A PIECE OF FLEXIBLE HOUSING. THE PART COULD NOT BE PURCHASED SEPARATELY BUT THE CONSUMER HAD TO PURCHASE THE ENTIRE PIPE. THE PART WAS REPLACED BUT SPLIT AGAIN THREE MORE TIMES. *NM SINCE THE VEHICLE WAS PURCHASED THE BRAKES HAVE BEEN REPLACED, THE TRANSMISSION HAS BEEN REPLACED AND GAS LEAKAGE PROBLEM HAS BEEN REPAIRED.

NHTSA complaint #10159458 — an unverified report by a vehicle owner.

Cadyville, NY

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

1999 SEPHIA BRAKES, TRANSMISSION WERE REPLACED. CONSUMER FEELS THAT THE EXHAUST SHOULD BE RECALLED. *TS THE TECHNICIAN DETERMINE THAT THERE WAS A SPLIT IN THE CENTERPIPE OF THE EXHAUST WHICH CAUSED IT TO BE LOUD. THE PART IS A PIECE OF FLEXIBLE HOUSING. THE PART COULD NOT BE PURCHASED SEPARATELY BUT THE CONSUMER HAD TO PURCHASE THE ENTIRE PIPE. THE PART WAS REPLACED BUT SPLIT AGAIN THREE MORE TIMES. *NM SINCE THE VEHICLE WAS PURCHASED THE BRAKES HAVE BEEN REPLACED, THE TRANSMISSION HAS BEEN REPLACED AND GAS LEAKAGE PROBLEM HAS BEEN REPAIRED.

NHTSA complaint #10159458 — an unverified report by a vehicle owner.

Cadyville, NY

FUEL SYSTEM, GASOLINE

1999 SEPHIA BRAKES, TRANSMISSION WERE REPLACED. CONSUMER FEELS THAT THE EXHAUST SHOULD BE RECALLED. *TS THE TECHNICIAN DETERMINE THAT THERE WAS A SPLIT IN THE CENTERPIPE OF THE EXHAUST WHICH CAUSED IT TO BE LOUD. THE PART IS A PIECE OF FLEXIBLE HOUSING. THE PART COULD NOT BE PURCHASED SEPARATELY BUT THE CONSUMER HAD TO PURCHASE THE ENTIRE PIPE. THE PART WAS REPLACED BUT SPLIT AGAIN THREE MORE TIMES. *NM SINCE THE VEHICLE WAS PURCHASED THE BRAKES HAVE BEEN REPLACED, THE TRANSMISSION HAS BEEN REPLACED AND GAS LEAKAGE PROBLEM HAS BEEN REPAIRED.

NHTSA complaint #10159458 — an unverified report by a vehicle owner.

Cadyville, NY

SERVICE BRAKES, HYDRAULIC

1999 SEPHIA BRAKES, TRANSMISSION WERE REPLACED. CONSUMER FEELS THAT THE EXHAUST SHOULD BE RECALLED. *TS THE TECHNICIAN DETERMINE THAT THERE WAS A SPLIT IN THE CENTERPIPE OF THE EXHAUST WHICH CAUSED IT TO BE LOUD. THE PART IS A PIECE OF FLEXIBLE HOUSING. THE PART COULD NOT BE PURCHASED SEPARATELY BUT THE CONSUMER HAD TO PURCHASE THE ENTIRE PIPE. THE PART WAS REPLACED BUT SPLIT AGAIN THREE MORE TIMES. *NM SINCE THE VEHICLE WAS PURCHASED THE BRAKES HAVE BEEN REPLACED, THE TRANSMISSION HAS BEEN REPLACED AND GAS LEAKAGE PROBLEM HAS BEEN REPAIRED.

NHTSA complaint #10159458 — an unverified report by a vehicle owner.

at 7 miles Coquille, OR

EXTERIOR LIGHTING:HEADLIGHTS

THE HIGH BEAMS ARE NOT AIMED CORRECTLY. WHEN YOU TURN THE HIGH BEAMS ON THEY SHINE TO THE LEFT INTO THE ONCOMING LANE OF TRAFFIC. WHEN YOU ARE DRIVING AND HAVE THEM ON THE RIGHT HALF OF THE LANE YOU ARE IN THE DARK BECAUSE THE AIM OF THE HIGH BEAMS ARE OFF. IT IS VERY HARD TO SEE IF ANYTHING OR ANYONE IS ON THE RIGHT SIDE OF THE ROAD, AND IT MAKES IT ALMOST IMPOSSIBLE TO SEE THE LANE WHEN YOU GO AROUND A RIGHT CORNER OR CURVE. I HAVE TOLD THE SERVICE DEPARTMENT AT THE DEALERSHIP AND THEY SAID THAT THERE IS NO WAY TO CORRECT THE PROBLEM DUE TO HOW THE HEADLAMPS WERE DESIGNED AND INSTALLED.

NHTSA complaint #10153385 — an unverified report by a vehicle owner.

at 7 miles Coquille, OR

STEERING

THERE IS SEVERE VIBRATION WHEN DRIVEN OVER 55 MPH. THERE IS ALSO LOSS OF VEHICLE CONTROL OVER 55 MPH, WHEN OVER 55 MPH AND YOU TRY TO GO AROUND A CURVE OR CORNER THE FRONT END FLOATS LIKE IT IS ON ICE AND THEN SUDDENLY GRABS ALLOWING YOU TO STEER THE VEHICLE. HAD THE FRONT TIRES CHECKED AND THEY ARE FINE. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VEHICLE NEW WITH ONLY 7 MILES ON IT IN 1999. THE PROBLEM HAS GOTTEN WORSE AND IS TO THE POINT THAT I FEEL IT IS UNSAFE TO DRIVE THE CAR.

NHTSA complaint #10153384 — an unverified report by a vehicle owner.