2014 KIA Sorento steering problems

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The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds and steering left or right, the steering wheel would seize. The contact would have to maneuver the steering wheel back and forth for it to unlock and continue driving. There were no warning lights illuminated. The vehicle was taken to a certified mechanic, who diagnosed a notch in the lower steering shaft as the cause of the steering failure. The steering joint assembly was replaced. The manufacturer was not made aware of the failure. The failure mileage was 132,538.

NHTSA complaint #11739208 — an unverified report by a vehicle owner.

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All of it. Car randomly shuts off and lose power steering. No. Dealership has inspected. ALL the lights in the dash light up, screen says battery discharge warning, car shuts off and lose power steering while driving down the road.

NHTSA complaint #11648264 — an unverified report by a vehicle owner.

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My vehicle has always been well-maintained with the dealer with regularly scheduled oil changes. On the captioned date, my vehicle failed the state emissions test. Immediately after leaving the testing facility, the check engine light came on and the engine began to rumble. The vehicle barely made it to the Kia dealership. Kia told me the entire engine needs to be rebuilt for $6,500 and that may not even solve the “timing” issues.

NHTSA complaint #11624268 — an unverified report by a vehicle owner.

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Steering column vibrates when on uneven surfaces. Also makes noise when turning wheel. Shakes when braking. I believe it is a problem with the steering column coupling. The MDPS Steering Coupling is probably worn. This is an ongoing problem with kia vehicles such as this.

NHTSA complaint #11609283 — an unverified report by a vehicle owner.

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The component that malfunctioned was the dashboard. The dashboard began flashing and caused the wheels on the KIA Sorento to lock while on the highway. The car also had a burn smell. The car was turned off and then I was able to drive normally. A couple of weeks later the Malfunction Indicator Light has turned of intermittently. The electrical issues are causing the cars blind spot warning system to not work properly and as well as seats to stop moving in the car. I have reached out to KIA Customer care line so that they could tow the vehicle once the MIL came on and they said they I would have to pay out of pocket since the recall is in the "interim" phase. I called Southern KIA in Chesapeake, VA and they stated the car would have to be evaluated but that they do not have appointments any time soon.

NHTSA complaint #11565772 — an unverified report by a vehicle owner.

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The vehicle clicks when turning.

NHTSA complaint #11561567 — an unverified report by a vehicle owner.

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The component that malfunctioned was the steering wheel. The steering wheel locked up while driving. The problem has not been reproduced by the dealer or independent service. We have taken in to the dealership 2 times already and they cannot find any error codes from the event. Therefore, they say the car has no issues. The problem has not been inspected by manufacture, police, insurance or others. There were no warning signs before it happened. There were small glitches that we noticed on the monitor prior to the incident occurring but no check engine lights turned on. When the event occurred all warning lights turned on and the computer system wanted to shut off the car while drive mode.

NHTSA complaint #11481079 — an unverified report by a vehicle owner.

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I have taken my truck for repair for shacking/rattling when put truck on drive its more louder all they say they didnt find any issue what else can i do if they don't want to fix my truck.

NHTSA complaint #11477856 — an unverified report by a vehicle owner.

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The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, the traction control, ABS and the tire pressure warning lights remained illuminated. Additionally, while operating the vehicle, the power steering inadvertently deactivated and the steering wheel would become difficult to turn in either direction. During the failure, the power steering, battery, and air bag warning lights were illuminated. The cause of the failures was not determined. The local dealer and manufacturer were both notified of the failures. The failure mileage was 120,000.

NHTSA complaint #11427887 — an unverified report by a vehicle owner.

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WHILE DRIVING ON A CITY STREET AND MAKING A RIGHT HAND TURN MY STEERING WENT OUT IN THE CAR. I COULD NOT TURN THE VEHICLE AT ALL AND COULD ONLY PROCEED STRAIGHT. I CAME REALLY CLOSE TO A HEAD ON COLLISION. I WAS ABLE TO PULL OFF THE ROAD AND STOP THE CAR AND WAIT FOR HELP. THE VEHICLE IS NOT SAFE TO DRIVE AS IT RANDOMLY DOES THIS WITH THE STEERING. OUR MECHANIC STATES THAT IT IS THE ELECTRICAL STEERING THAT HAS TO BE REPLACED IN THE CAR WHICH IS $2,000 +/-. I RESEARCHED AND DO NOT FIND ANY RECALLS CONCERNING THE ELECTRICAL STEERING.

NHTSA complaint #11407842 — an unverified report by a vehicle owner.

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VEHICLE IS NOT BEING DRIVEN BECAUSE THE AXLE IS BUSTED. WE ARE NOT SURE WHY HIS HAPPENED. WHEN I DRIVE THE SORENTO, IT PULLS TO THE RIGHT VERY STRONG. I AM NOT SURE HOW LONG IT TAKES FORT THAT TO HAPPEN, BUT IT HAPPENS EVERY TIME THE CAR REACHES A FULL STOP. ALSO, WHEN I MANEUVER AND MAKE. TURN TO THE LEFT, IT SOUNDS LIKE IT POPS. IT'S A SCARY FEELING.

NHTSA complaint #11378503 — an unverified report by a vehicle owner.

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THE SUSPENSION IN THE SLIGHTEST BUMP THAT FALLS, IT DOES NOT PROTECT IT HITS DRY IT HAS NO SUPPORT, THE STEERING WHEEL FROM ZERO MILES IS A RATTLE EVEN THOUGH WE TAKE IT TO ITS GUARANTEE THEY NEVER FIXED IT, IN THE SAME WAY THE BRAKE DISCS TO THE EMERGENCY BRAKING AS THEY SKID, SWEEP; YOU HAVE TO STEP ON THE PEDAL SEVERAL TIMES FOR IT TO RESPOND ...

NHTSA complaint #11352681 — an unverified report by a vehicle owner.

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WHEN BRAKING, BRAKES GIVE OUT AND CAR SKIDS. ON TURNS, I HAVE TO PUMP BRAKES TO TRY AND REGAIN CONTROL.

NHTSA complaint #11340215 — an unverified report by a vehicle owner.

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MY 2014 KIA SORENTO HAD 38,283 MILES ON IT AND THE RACK AND PINION NEEDED TO BE REPLACED. PRIOR TO TAKING INTO THE MECHANIC FOR REPAIR I NOTICED A CLICKING/POP SOUND WHEN I WOULD TURN MY STEERING WHEEL. I WAS ADVISED BY THE MECHANIC THAT IT WAS FAULTY PART AND WORE OUT VERY QUICKLY. I CALLED KIA TO SEE WHAT THEY HAD TO SAY ABOUT IT AND THEY SAID THAT THEY HAD NO COMPLAINTS WITH THIS ISSUE. I WAS ALSO ADVISED THAT IT ABOUT 3-6 MONTHS AND I MAY NEED TO REPLACE ANOTHER PART OF THE STEERING BUT AT THIS TIME IT IS WORKING WITHIN MANUFACTURERS SPECS. THANKS FULLY I PURCHASED AN EXTENDED WARRANTY THAT COVERED THE REPAIRS, HOWEVER I STILL BELIEVE THAT KIA SHOULD LOOK INTO THIS.

NHTSA complaint #11308788 — an unverified report by a vehicle owner.

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THE STEERING COLUMN RATTLES AS THE VEHICLE IS IN MOTION.

NHTSA complaint #11302556 — an unverified report by a vehicle owner.

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MY WIFE AND I WERE ON THE 91 FREEWAY IN LIGHT TRAFFIC AND CAME TO THE END OF THE FREEWAY WHICH BECOMES ARTESIA BLVD IN GARDENA, CA. WE WERE SITTING AT THE LIGHT AT THE END OF THE FREEWAY AND WE HEARD THIS REALLY LOUD KNOCKING NOISE SO I SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AND IT WAS OK FOR SEVERAL MINUTES THEN ALL OF A SUDDEN WE HEARD THIS REALLY LOUD NOISE LIKE THE ENGINE WAS BEING OPENED WITH A CAN OPENER AND THIS WAS WHILE IN MOTION ON SURFACE STREETS GOING ABOUT 45 MILES AN HOUR. (THAT'S WHAT WE THOUGHT TO BEST DESCRIBE THE NOISE). WHEN YOU PRESS THE ACCELERATOR IT BECOMES MUCH WORSE AND THE CAR SHAKES SO WE PARKED IT AND TOWED HOME DUE TO THE TIME. I HAVE YET TO HAVE IT TOWED TO THE DEALER DUE TO IT BEING LATE AND THE WEEKEND. BUT A FRIEND OF MINE WHO'S A MECHANIC SAID IT'S DEFINITELY THE ENGINE AND HE'S LEANING TOWARDS THE BARRINGS AND PISTONS SOMEWHERE ALONG THOSE LINES. I HAVE KEPT REGULAR MAINTENANCE ON IT SINCE WE GOT IT LIKE CHANGING OF FLUIDS, OIL THINGS LIKE THAT SINCE WE PURCHASED IT ON 04/17/2019. WE HAVE HAD OTHER MINOR THINGS LIKE THE LOCKS ON THE DRIVER SIDE DOOR YOU HAVE TO DO MANUALLY AND THE REAR HATCH DOESN'T LOCK AND YOU CAN OPEN IT EVEN WITH THE ALARM ON, SUSPENSION SYSTEM IS A LITTLE LOOSE AND PROBABLY HAS ISSUES ALSO. TRANSMISSION IS SLIPPING ALSO. THERE'S ALL OF THE SAME YEAR SAME MODEL SAME ENGINE THAT ARE ON THE RECALL LIST BUT FROM WHAT WE'RE GATHERING OURS ISN'T. I AM NOT QUITE UNDERSTANDING THIS BECAUSE WE'RE POSITIVE THIS IS THE SAME ISSUE AS THE OTHER ONES RECALLED.

NHTSA complaint #11277728 — an unverified report by a vehicle owner.

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LOUD KNOCKIN/TICKING NOISE WHEN THE VEHICLE IS ON. BACKUP CAMERA MALFUNCTION, LOOSE GRIP ON THE STEERING & AT TIMES,WHEEL DOES NOT TURN ON ITS OWN AFTER TURNING. OIL IS DIRTY & SMELLS LIKE GASOLINE. PURCHASED VEHICLE ON 10/28 WITH ABOUT 70K MILES. HERE AT THE DEALERSHIP TO ADDRESS THESE ISSUES.

NHTSA complaint #11276896 — an unverified report by a vehicle owner.

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ENGINE LEAK FROM UNDER THE MOTOR. THAT WAS SUMMER TIME 2019

NHTSA complaint #11258239 — an unverified report by a vehicle owner.

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WHEN TRAVELLING ON A HIGHWAY AT SPEEDS OF 70-73 MPH, AFTER 45 MINUTES TO ONE HOUR OF DRIVING THE CAR SHUTS ITSELF OFF. THE CAR STOPS COMPLETELY, THE ENGINE SHUTS ITSELF OFF, THERE IS NO POWER STEERING, AND NO AIR CONDITIONING AND NO LIGHTS. THE RADIO CONTINUES TO WORK, WHICH OF COURSE IS THE LEAST OF MY CONCERNS. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND WAITING FOR SEVERAL MINUTES THE CAR WILL START BACK UP AGAIN...UNTIL IT DOESN'T. THE KIA DEALERSHIP HAS BEEN UNABLE TO DETERMINE WHAT THE PROBLEM IS.

NHTSA complaint #11252773 — an unverified report by a vehicle owner.

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HEARING CLICK WHEN TURNING STEERING WHEEL WHEN DRIVING TOOK IT TO THE DEALER AND THEY CAN'T FIND THE PROBLEM SEEMS LIKE IT'S GETTING WORSE EVERY DAY WE PAID LOT OF MONEY FOR THIS VEHICLE AND IT'S EVERY DAY CAR WE ARE SO AFRAID FOR OUR SAFETY IS NOT TIE ROD OR AXLE WE ASK OTHER MECHANIC DEALER TOLD US THAT NOTHING IS WRONG WITH OR SUV BUT I PROVE THEM THAT CAR IS MAKING BIG CLICK ONCE WHEN YOU TURN THE WHEEL IT DOES IT ON BOTH SIDES CAN SOMEBODY PLEASE HELP US! IT'S BEEN GOING ON SINCE WE BUY IT BUT IT'S GETTING LOUDER AND TO BE HONEST DOESN'T FEEL SAFE OR COMFORTABLE SPECIALLY DRIVING IT WITH KIDS IN IT WE ARE THINKING TO GET A LAWYER AND SUE THE DEALER WE HAVE NO CHOICE WE PAID THIS CAR LOT OF MONEY AND WE EXPECTING TO BE SAFE FOR OUR FAMILY WHY YOU SELLING SOMETHING IF IS NOT SAFE FOR OTHERS TO USE SOMEBODY HAS TO TAKE RESPONSIBILITY FOR IT !

NHTSA complaint #11252805 — an unverified report by a vehicle owner.

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THERE IS AN APPARENT ISSUE WITH THE STEERING COLUMN CAUSING THE AIRBAG TO NOT FUNCTION. IT IS ALSO CAUSING ALL OF THE CONTROL SWITCHES ON THE STEERING WHEEL TO NOT FUNCTION PROPERLY, INCLUDING THE CRUISE CONTROL. IT CAME ON WHEN SET BUT THEN WOULDN'T GO OFF USING THE CANCEL BUTTON. THIS IS A HUGE SAFETY CONCERN. THE ESTIMATED COST FOR REPAIR IS $1700.

NHTSA complaint #11241249 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING COMPLETELY FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO PRIDE KIA OF LYNN (793 LYNNWAY, LYNN, MA 01901, (781) 596-1010) WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING MODULE AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #11233194 — an unverified report by a vehicle owner.

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MY 2014 KIA SORENTO STARTED HAVING AXIL PROBLEMS JUST RECENTLY. I AM WELL AWARE THAT THIS WAS A PROBLEM WITH FRONT WHEEL DRIVE AND THEIR WERE RECALLS OF THAT SAME YEAR MAKE AND MODEL. MINE IS AWD AND THIS SHOULD BE INCLUDED AS THIS ONLY STARTED HAPPENING AT 60K.

NHTSA complaint #11203811 — an unverified report by a vehicle owner.

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BACK UP CAMERA STOPPED WORKING AND JUST SHOWS A BLACK SCREEN SENSORS STILL WORK BUT THAT IS ALL. ALSO WHEN I TURN THE CAR HARD RIGHT OR LEFT IT SOUNDS AS THOUGH THE TIRES ARE HITTING THE WHEEL WELL WITH A LOUD CRUNCHY THUD

NHTSA complaint #11130554 — an unverified report by a vehicle owner.

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VEHICLE ONLY STARTS IN NEUTRAL. REFUSES TO GO INTO PARK. ABS SEEMS LIKE IT'S ALWAYS ON BUT THE LIGHT ISN'T. HAD THE CAR CHECKED FOR ENGINE RECALL AND THEY SAID IT WAS FINE. NEVER ANY MAJOR ISSUES WITH CAR UNTIL THE PAST YEAR. HAVE REPLACED BRAKES AND WHEEL SENSOR AND DOES NOIR FIX PROBLEM. THE VEHICLE IS HARD TO SWITCH BETWEEN PARK, NEUTRAL, DRIVE AND REVERSE. AFRAID OF A MALFUNCTION THAT COULD CAUSE AN ACCIDENT. NOTHING SHOWS ON COMPUTER WHEN RAN. HAVE TO PRESS HARD IN PARK TO KEEP CAR FROM MOVING ON ITS OWN. RANDOMLY JUST SHUTS DOWN AND WON'T START UNLESS YOU MOVE THE STEERING WHEEL. VEHICLE DOESN'T WANT TO STOP ON A DRY ROAD WITH BRAND NEW BRAKES INSTALLED.

NHTSA complaint #11130678 — an unverified report by a vehicle owner.

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POWER STEERING FAILED TWICE WHILE VEHICLE WAS IN OPERATION AT APX. 60 MPH.

NHTSA complaint #11110575 — an unverified report by a vehicle owner.

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WHENEVER I START THE VEHICLE AND TURN THE STEERING I AM HEARING A CLUNKING NOISE.RECENTLY WHENEVER I TURN THE STEERING WHILE DRIVING I AM HEARING THIS SOUND. IT WAS STATED IN THE APRIL 2018 ISSUE OF CONSUMER REPORTS THAT THE 2014-2016 KIA SOUL HAS THE SAME PROBLEM

NHTSA complaint #11080401 — an unverified report by a vehicle owner.

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AIR BAG FLASHING ON AND OFF , STERELING HAS A NOISE CLICKING

NHTSA complaint #11067130 — an unverified report by a vehicle owner.

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1ST OCCURRENCE: ON JULY 10, 2017, AT ABOUT 11:30 A.M., I MADE A LEFT TURN ON A CITY STREET IN LAS CRUCES, NM, WHICH TOOK ME THROUGH AN UNDERPASS. IT WAS A 'WIDE' TURN AND I WAS PROBABLY MOVING AT ABOUT 25 MPH. ABOUT HALF WAY THROUGH THE TURN I LOST POWER STEERING AND BY BRUTE FORCE, WAS ABLE TO TURN MY CAR AND AVOID THE WALL OF THE UNDERPASS. HAD THERE BEEN ANOTHER CAR TO MY RIGHT, I WOULD MOST LIKELY HAVE HIT IT ON THE DRIVER SIDE. I BROUGHT MY SORENTO TO A STOP AND WAS ABLE TO RESTART THE ENGINE. I AM UNSURE WHICH CAME FIRST, THE LOSS OF POWER STEERING OR THE ENGINE STOPPING. LATER THAT DAY, I TOOK THE CAR TO THE LOCAL KIA SERVICE FACILITY WHERE NO PROBLEM(S) COULD BE FOUND. I WAS THE SOLE OCCUPANT OF MY SORENTO AT THE TIME OF THIS FIRST INCIDENT. 2ND OCCURRENCE: ON JULY 27, 2017, AT ABOUT 2:00 P.M., I MADE A RIGHT TURN ON A CITY STREET IN LAS CRUCES, NM. IMMEDIATELY AFTER COMPLETING THE TURN AND JUST BEGINNING TO MOVE STRAIGHT AHEAD AT ABOUT 30 MPH, I ONCE AGAIN LOST MY POWER STEERING. FORTUNATELY THERE WERE NO OTHER CARS IN CLOSE PROXIMITY AND I WAS ABLE TO COAST INTO A PARKING LOT, ONCE AGAIN USING BRUTE FORCE TO STEER. THE ENGINE WAS NOT RUNNING WHEN I BROUGH MY SORENTO TO A STOP, BUT I WAS ABLE TO RESTART AND DROVE DIRECTLY TO THE SAME KIA SERVICE FACILITY. NO PROBLEMS COULD BE FOUND THIS TIME EITHER. THOUGH I AM NOT 100 PERCENT CERTAIN, I BELIEVE THE LOSS OF ENGINE POWER PRECEDED THE LOSS OF POWER STEERING. MY WIFE WAS WITH ME WHEN THIS INCIDENT OCCURRED.

NHTSA complaint #11011995 — an unverified report by a vehicle owner.