12 of the 42 complaints about the 2024 KIA Soul are about the driver-assist systems — 29% of everything reported for this model year.
12
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
FORWARD COLLISION AVOIDANCE: WARNINGS
Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.
NHTSA complaint #11734083 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.
NHTSA complaint #11734083 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.
NHTSA complaint #11734083 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. Intermittent window issues with the automatic windows, when opening from the driver side the windows will not come back up, have to pull over and turn vehicle on and off and /or try to close the windows from each door individually I called to report this to Kia at [XXX] and asked them to repair both and they were not much help, I asked this be reported and am not confident the person will actually do so They did tell me there were issues already noted which I requested be raised to a technical service bulletin or a recall and extend the warranty for all affected vehicles thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11733186 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. Intermittent window issues with the automatic windows, when opening from the driver side the windows will not come back up, have to pull over and turn vehicle on and off and /or try to close the windows from each door individually I called to report this to Kia at [XXX] and asked them to repair both and they were not much help, I asked this be reported and am not confident the person will actually do so They did tell me there were issues already noted which I requested be raised to a technical service bulletin or a recall and extend the warranty for all affected vehicles thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11733186 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: WARNINGS
No sound when object is in area of vehicle when backing up.
NHTSA complaint #11656255 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
No sound when object is in area of vehicle when backing up.
NHTSA complaint #11656255 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: WARNINGS
The vehicle was looked at and was told it didn’t have sensors for the problem, I can’t believe the vehicle didn’t have sensors for that problem when the rest of the vehicle has sensors for everything else. The vehicle should be recalled to have the sensors put on for safety concerns. I have a camera but no warning sound when object is detected.
NHTSA complaint #11655606 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already been done, this is what i am left with. even after being involved in a front end collision, none of my safety features (that have never not been on) never came into play, emergency braking never happened. attaching most recent, first time addressing this issue was in august.
NHTSA complaint #11654302 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already been done, this is what i am left with. even after being involved in a front end collision, none of my safety features (that have never not been on) never came into play, emergency braking never happened. attaching most recent, first time addressing this issue was in august.
NHTSA complaint #11654302 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already been done, this is what i am left with. even after being involved in a front end collision, none of my safety features (that have never not been on) never came into play, emergency braking never happened. attaching most recent, first time addressing this issue was in august.
NHTSA complaint #11654302 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coffee break even 7 minutes into the drive since engine start up. The partial Turn Off only partly lessens this Dangerous technology. It attempts to STOP THE DRIVER FROM STEERING AND ACCELERATOR AND EVEN BRAKE INPUTS. maybe appropriate in South Korea type of roads and laws and high density of autos... not true in the Continental U.S..
NHTSA complaint #11595961 — an unverified report by a vehicle owner.