I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very low speeds (approximately 5 mph) as well as at approximately 30 mph. During these observations, the vehicle did not provide a forward collision warning or automatic braking at distances at which I expected the system to recognize a potential collision. I have not intentionally caused a collision or placed a person or another vehicle in danger. I am uncertain whether this behavior represents normal FCA operating limitations, the use of an inappropriate target, or a malfunction or calibration issue. I am therefore reporting the concern rather than asserting that a defect has been established. I am also uncertain what diagnostic or functional validation procedure Kia provides for this system. I have been able to find information regarding radar alignment, camera calibration, and diagnostic fault checking, but I have not been able to determine whether Kia provides dealers with a standardized functional test that verifies that FCW/AEB actually recognizes an appropriate vehicle target and intervenes at the expected point. The concern has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle has not yet been subjected to a standardized ADAS functional test using a recognized vehicle target. No warning lamps or diagnostic messages have appeared that I am aware of. The potentially affected components are Forward Collision Warning and Automatic Emergency Braking within the vehicle’s Advanced Driver Assistance System. The vehicle is available for inspection upon request.
NHTSA complaint #11758974 — an unverified report by a vehicle owner.
Glendale, AZ
FORWARD COLLISION AVOIDANCE: WARNINGS
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very low speeds (approximately 5 mph) as well as at approximately 30 mph. During these observations, the vehicle did not provide a forward collision warning or automatic braking at distances at which I expected the system to recognize a potential collision. I have not intentionally caused a collision or placed a person or another vehicle in danger. I am uncertain whether this behavior represents normal FCA operating limitations, the use of an inappropriate target, or a malfunction or calibration issue. I am therefore reporting the concern rather than asserting that a defect has been established. I am also uncertain what diagnostic or functional validation procedure Kia provides for this system. I have been able to find information regarding radar alignment, camera calibration, and diagnostic fault checking, but I have not been able to determine whether Kia provides dealers with a standardized functional test that verifies that FCW/AEB actually recognizes an appropriate vehicle target and intervenes at the expected point. The concern has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle has not yet been subjected to a standardized ADAS functional test using a recognized vehicle target. No warning lamps or diagnostic messages have appeared that I am aware of. The potentially affected components are Forward Collision Warning and Automatic Emergency Braking within the vehicle’s Advanced Driver Assistance System. The vehicle is available for inspection upon request.
NHTSA complaint #11758974 — an unverified report by a vehicle owner.
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very low speeds (approximately 5 mph) as well as at approximately 30 mph. During these observations, the vehicle did not provide a forward collision warning or automatic braking at distances at which I expected the system to recognize a potential collision. I have not intentionally caused a collision or placed a person or another vehicle in danger. I am uncertain whether this behavior represents normal FCA operating limitations, the use of an inappropriate target, or a malfunction or calibration issue. I am therefore reporting the concern rather than asserting that a defect has been established. I am also uncertain what diagnostic or functional validation procedure Kia provides for this system. I have been able to find information regarding radar alignment, camera calibration, and diagnostic fault checking, but I have not been able to determine whether Kia provides dealers with a standardized functional test that verifies that FCW/AEB actually recognizes an appropriate vehicle target and intervenes at the expected point. The concern has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle has not yet been subjected to a standardized ADAS functional test using a recognized vehicle target. No warning lamps or diagnostic messages have appeared that I am aware of. The potentially affected components are Forward Collision Warning and Automatic Emergency Braking within the vehicle’s Advanced Driver Assistance System. The vehicle is available for inspection upon request.
NHTSA complaint #11758975 — an unverified report by a vehicle owner.
Glendale, AZ
FORWARD COLLISION AVOIDANCE: WARNINGS
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very low speeds (approximately 5 mph) as well as at approximately 30 mph. During these observations, the vehicle did not provide a forward collision warning or automatic braking at distances at which I expected the system to recognize a potential collision. I have not intentionally caused a collision or placed a person or another vehicle in danger. I am uncertain whether this behavior represents normal FCA operating limitations, the use of an inappropriate target, or a malfunction or calibration issue. I am therefore reporting the concern rather than asserting that a defect has been established. I am also uncertain what diagnostic or functional validation procedure Kia provides for this system. I have been able to find information regarding radar alignment, camera calibration, and diagnostic fault checking, but I have not been able to determine whether Kia provides dealers with a standardized functional test that verifies that FCW/AEB actually recognizes an appropriate vehicle target and intervenes at the expected point. The concern has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle has not yet been subjected to a standardized ADAS functional test using a recognized vehicle target. No warning lamps or diagnostic messages have appeared that I am aware of. The potentially affected components are Forward Collision Warning and Automatic Emergency Braking within the vehicle’s Advanced Driver Assistance System. The vehicle is available for inspection upon request.
NHTSA complaint #11758975 — an unverified report by a vehicle owner.
Moncks Corner, SC
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning systems check error light hard braking occurred and scared the pee out of me. Camera blockage obstruction error
NHTSA complaint #11725384 — an unverified report by a vehicle owner.
Goose Creek, SC
FORWARD COLLISION AVOIDANCE: WARNINGS
Blank Instrument Panel Screen. abnormal CAN message which can cause certain instrument clusters with a 4.2” screen to reboot while driving. During this rebooting, the cluster will not show information such as the speedometer or telltales for approximately five (5) seconds. As a result, the subject vehicles do not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 and 5.3.1
NHTSA complaint #11708050 — an unverified report by a vehicle owner.
Catawba, SC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Two issues that I've taken to dealership 3 times since purchasing vehicle January 2024. 1. Adaptive cruise control -- I was in right lane of 4 lane highway with cruise control on. A car in left lane took a turn to cut through median and my car thought it was a collision and hard braked and took my vehicle from 60mph to 35mph in a few seconds. If a car had been behind me, I would have been rear ended. They cannot "replicate" so I no longer use cruise control unless there are no cars around. 2. Timing has been off (loud clicking every time I crank) since a few months after I bought the car. I sent approximately 9 videos to the service advisor. Took it in 2 times "cannot replicate." Left it overnight at dealership "cannot replicate." It's every time I first crank for the day. It's now louder and gotten worse. I have videos and can take more. I just want this fixed. Afraid I'll be stranded and it feels like they are pushing it farther and farther out so it will exceed warranty and they won't have to eat the cost to repair. It's been 1.5 years I've been dealing with this. Any help you can provide is greatly appreciated!!
NHTSA complaint #11693745 — an unverified report by a vehicle owner.
Valparaiso, INCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
Description of Crash: On [XXX], I was involved in a front-end collision while driving my 2024 Kia Sportage. Despite the impact, the airbags did not deploy. Additionally, the Forward Collision Assistance system did not engage or warn me prior to the crash, even though conditions were normal and the system was active. Safety Concern: •The airbags and collision assistance are federally regulated safety systems. Their failure put me and any potential passengers at serious risk. •I am very concerned this indicates a defect in the airbag and/or collision avoidance system. Damage/Injuries: My front end of my vehicle is completely destroyed, and so is my engine. As for myself I am experiencing some soreness and discomfort Requested Action: •I request that Kia and NHTSA investigate this failure as a potential safety defect. •I want confirmation that my case has been documented and reviewed for possible recall or repair action. State Farm Claim #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11690901 — an unverified report by a vehicle owner.
Description of Crash: On [XXX], I was involved in a front-end collision while driving my 2024 Kia Sportage. Despite the impact, the airbags did not deploy. Additionally, the Forward Collision Assistance system did not engage or warn me prior to the crash, even though conditions were normal and the system was active. Safety Concern: •The airbags and collision assistance are federally regulated safety systems. Their failure put me and any potential passengers at serious risk. •I am very concerned this indicates a defect in the airbag and/or collision avoidance system. Damage/Injuries: My front end of my vehicle is completely destroyed, and so is my engine. As for myself I am experiencing some soreness and discomfort Requested Action: •I request that Kia and NHTSA investigate this failure as a potential safety defect. •I want confirmation that my case has been documented and reviewed for possible recall or repair action. State Farm Claim #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11690901 — an unverified report by a vehicle owner.
The car emergency brake component was faculty and kicked in at an inappropriate time. When the emergency brake occurs you are unable to move the car at all. Being unable to move put myself and my passenger seater at risk for bring hit to which we were. The vehicle was not inspected due to Kia Corporate office not answering the phone.
NHTSA complaint #11687004 — an unverified report by a vehicle owner.
Douglasville, NYCrash5 injured
LANE DEPARTURE: ASSIST
hello , my mom was driving . she had all the lane driving assist systems on. the driving assist , lane assist, forward collision assist, lane keeping assist, & cruise control. it had started to rain my mom tried to move over to the middle lane the steer wheel would not let her it pulled her back as if someone was on the side of her but it wasnt it then started driving by itself. the car started malfunctioning , it toke control my mom tried to get a hold of the wheel but the power assit would not let her. it then turned by itself and drove straight into a mountain. we hit it head on with no warning. we then flipped 5 times and landed upside down. the door and windows did not work we were trapped. the power was completely out in the car. my insurance company has inspected it and states that they think the car malfunctioned. i have called kia and they stated a engineer was suppose to go get the black box to get the data. it has been three weeks kia has stopped returning my calls. my insurance company is holding my car for 90 days. Please Help. It is availible for inspection .
NHTSA complaint #11678633 — an unverified report by a vehicle owner.
Douglasville, NYCrash5 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
hello , my mom was driving . she had all the lane driving assist systems on. the driving assist , lane assist, forward collision assist, lane keeping assist, & cruise control. it had started to rain my mom tried to move over to the middle lane the steer wheel would not let her it pulled her back as if someone was on the side of her but it wasnt it then started driving by itself. the car started malfunctioning , it toke control my mom tried to get a hold of the wheel but the power assit would not let her. it then turned by itself and drove straight into a mountain. we hit it head on with no warning. we then flipped 5 times and landed upside down. the door and windows did not work we were trapped. the power was completely out in the car. my insurance company has inspected it and states that they think the car malfunctioned. i have called kia and they stated a engineer was suppose to go get the black box to get the data. it has been three weeks kia has stopped returning my calls. my insurance company is holding my car for 90 days. Please Help. It is availible for inspection .
NHTSA complaint #11678633 — an unverified report by a vehicle owner.
Douglasville, NYCrash5 injured
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
hello , my mom was driving . she had all the lane driving assist systems on. the driving assist , lane assist, forward collision assist, lane keeping assist, & cruise control. it had started to rain my mom tried to move over to the middle lane the steer wheel would not let her it pulled her back as if someone was on the side of her but it wasnt it then started driving by itself. the car started malfunctioning , it toke control my mom tried to get a hold of the wheel but the power assit would not let her. it then turned by itself and drove straight into a mountain. we hit it head on with no warning. we then flipped 5 times and landed upside down. the door and windows did not work we were trapped. the power was completely out in the car. my insurance company has inspected it and states that they think the car malfunctioned. i have called kia and they stated a engineer was suppose to go get the black box to get the data. it has been three weeks kia has stopped returning my calls. my insurance company is holding my car for 90 days. Please Help. It is availible for inspection .
NHTSA complaint #11678633 — an unverified report by a vehicle owner.
Phoenix, AZCrash2 injured
LANE DEPARTURE: BLIND SPOT DETECTION
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
NHTSA complaint #11642932 — an unverified report by a vehicle owner.
Phoenix, AZCrash2 injured
LANE DEPARTURE: WARNING
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
NHTSA complaint #11642932 — an unverified report by a vehicle owner.
Catawba, SC
FORWARD COLLISION AVOIDANCE: WARNINGS
While traveling on a 4-lane highway and using cruise control, a car in the left-hand lane was making a left turn across a median cut through, and my car's sensors detected a collision and took me from 60 mph down to 35 mph in about five seconds. If a car had been behind me, it would have rear ended me. I no longer use the cruise control for this reason. And yes, my sensors were clean. I had just gotten the car cleaned within a day or two prior. I have an appointment this coming Monday to take it to the dealership, to have them look at it. Separate incident. While parked in a parking lot, came out of restaurant and cars were parked very close on either side of my car. My car's sensors detected collision and would not let me back out. I had to pull forward and try to go back numerous times before it finally released the collision warning and allowed me to back out. This happened many months ago, but I am just now having the time to take it and drop it to the dealership because they want to keep it all day.
NHTSA complaint #11641033 — an unverified report by a vehicle owner.
Catawba, SC
BACK OVER PREVENTION: WARNINGS
While traveling on a 4-lane highway and using cruise control, a car in the left-hand lane was making a left turn across a median cut through, and my car's sensors detected a collision and took me from 60 mph down to 35 mph in about five seconds. If a car had been behind me, it would have rear ended me. I no longer use the cruise control for this reason. And yes, my sensors were clean. I had just gotten the car cleaned within a day or two prior. I have an appointment this coming Monday to take it to the dealership, to have them look at it. Separate incident. While parked in a parking lot, came out of restaurant and cars were parked very close on either side of my car. My car's sensors detected collision and would not let me back out. I had to pull forward and try to go back numerous times before it finally released the collision warning and allowed me to back out. This happened many months ago, but I am just now having the time to take it and drop it to the dealership because they want to keep it all day.
NHTSA complaint #11641033 — an unverified report by a vehicle owner.