2016 Land Rover Discovery Sport problems

STEERING

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the vehicle became difficult to maneuver. The contact pulled over to the shoulder lane to avoid a crash. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a cracked chassis component that was used to secure the lower control arm for the front passenger’s side wheel. The contact was informed that the lower control arm component needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

NHTSA complaint #11755997 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the vehicle became difficult to maneuver. The contact pulled over to the shoulder lane to avoid a crash. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a cracked chassis component that was used to secure the lower control arm for the front passenger’s side wheel. The contact was informed that the lower control arm component needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

NHTSA complaint #11755997 — an unverified report by a vehicle owner.

POWER TRAIN

Vehicle engine shut down and completely lost power. Technician inspected and found intake camshaft actuator came loose from camshaft. On this vehicle it simply uses tension from the bolt torquing. There is no keyway to prevent this. Vehicle engine is destroyed. Very unsafe design.

NHTSA complaint #11748857 — an unverified report by a vehicle owner.

STEERING

My vehicle just turned 10 years old. It has a little more than 66,000 miles on it and very well maintained. It was operating fine with no issues up until the day I went to get into it last Friday. I started it up without issue, put it into drive and found that could not steer it. I actually had to have it put on a car carrier and taken to a foreign auto mechanic, who told me that I needed a completely new rack and pinion, my vehicle is not drivable. This should have been avoided had Land Rover checked the vehicle over when they were supposed to have done a complete service check on my vehicle in 2023 we combined two service checks into one as I live 2.5 hours from them. To me this is a poorly designed system made of aluminum that is highly corrosive and I am lucky not to have been killed had my vehicle done this while I was driving and had a bolt break off. This is definitely a high safety issue.

NHTSA complaint #11725151 — an unverified report by a vehicle owner.

ENGINE

My 2016 Jaguar Land Rover Discovery Sport is displaying a CHECK ENGINE light. After having it seen by mechanics I'm told the Turbo-Manifold is faulty-CRACKED-and must be replaced, not safe to drive. It demonstrates by having noxious fumes enter the cabin, causing ill effects-not operable subject to dire illness. Should be part of RECALL. Please advise. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11716592 — an unverified report by a vehicle owner.

STEERING

Backing out of a driveway. Stopping and put the car in drive. Started to drive. Turned the steering wheel and heard a metal crunch. Steering failed because the bolts that hold electric motor attached to the steering mechanism sheered. Broke off from the mount. A very dangerous situation. Could have hit other cars as there was no control.

NHTSA complaint #11710123 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I own a 2016 Land Rover Discovery Sport (VIN [XXX] ). The vehicle was sold with InControl Remote features (remote lock/unlock, vehicle status, emergency SOS). These no longer function because the Telematics Control Unit (TCU) relies on the obsolete 2G/3G T-Mobile network. Since U.S. carriers shut down 2G/3G, the TCU cannot connect, leaving me without remote access or emergency SOS. Jaguar Land Rover acknowledges this but refuses to provide a 4G retrofit, unlike other automakers who offered upgrades or goodwill fixes when 2G/3G sunset occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11690686 — an unverified report by a vehicle owner.

ENGINE

Crankshaft pulley and Crankshaft had a manufactured defect that caused the pulley to brake into pieces while standing at a stop intersection, multiple pieces of metal were projected towards the radiator, water pump, passenger wheel, serpentine belt, battery and other components causing considerable damage and left the vehicle inoperable. The repairs were substantial and required multiple parts to be replaced due to a low quality part (crankshaft and pulley) during the vehicle's assembly, among some of them were a new Crankshaft pulley, radiator and retainers, and serpentine wheel. The total cost for the damage including parts, labor and secondary services (towing) were in excess of $3,700.00 (Three thousand seven hundred dollars). The mechanics that performed the services strongly advised and encouraged that the manufacturer were contacted to arrange for refund and awareness of the defect in the parts involved. We proceeded to contact the local dealership and service in Frisco Texas and they denied relief stating that the vehicle was out of warranty, although they had full knowledge that defective parts are not within the scope of warranty but inherent risks that need to be addressed for the customers. Given the lack of relief, I proceeded to notify the NHTSA of this issue for further investigation and possible force of a recall to obtain relief of all customers that may be impacted.

NHTSA complaint #11665889 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while his wife was driving approximately 40 MPH, the check engine warning light illuminated. The contact stated his wife had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump was failing and needed to be replaced. The contact was informed by the mechanic that there was a recall related to the failure, NHTSA Campaign Number: 17V490000 (Fuel System, Gasoline), and referred the contact to a dealer. The contact called a local dealer and was informed that the VIN was not included in the recall. The contact called the manufacturer and was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was 75,432.

NHTSA complaint #11663222 — an unverified report by a vehicle owner.

STEERING

The steering was completely lost, and the car was not controllable. Land Rover is aware of the problem and a recall was made in the UK, but not the USA. Service Dept report: No power steering, no warning on dash. Found that power steering assist electric motor is no longer bolted to steering rack, all 3 ALUMINUM bolts holding motor to rack have sheared off. Can move motor side to side at rack will likely need completely new rack and programming. Estimated cost of $7500. The car is used on streets and highways, never on off road or adverse terrain. At 65 MPH and loss of steering, this is a life dangerous event for anyone/ other cars on the road. Land Rover knows of the problem, but because they do not have an official recall from your agency, they said they would not take any action until you direct them to do so. I encourage you to take immediate action to prevent possible deaths. [XXX] [XXX] cell: [XXX] home: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11631761 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The steering was completely lost, and the car was not controllable. Land Rover is aware of the problem and a recall was made in the UK, but not the USA. Service Dept report: No power steering, no warning on dash. Found that power steering assist electric motor is no longer bolted to steering rack, all 3 ALUMINUM bolts holding motor to rack have sheared off. Can move motor side to side at rack will likely need completely new rack and programming. Estimated cost of $7500. The car is used on streets and highways, never on off road or adverse terrain. At 65 MPH and loss of steering, this is a life dangerous event for anyone/ other cars on the road. Land Rover knows of the problem, but because they do not have an official recall from your agency, they said they would not take any action until you direct them to do so. I encourage you to take immediate action to prevent possible deaths. [XXX] [XXX] cell: [XXX] home: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11631761 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The drivers side door does not latch closed and the vehicle does not warn with dash lights or sounds. When driving the door flies open and requires pulling over and using the physical key within the fob to lock and unlock to engage latch.

NHTSA complaint #11605305 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Radio, Amplifier, side mirrors and seat motor and catalytic converter, etc.

NHTSA complaint #11603651 — an unverified report by a vehicle owner.

STRUCTURE:BODY

the driver's side from door latch is not operating correctly. the driver's side front door opens when the car is in motion. this happened in a parking lot while trying to leave the lot. we may have been going about 15mph. the door latch is not working at all now. the door will not stay closed at all. there is a current recall for the same issue but Land Rover says that my vin number is not included in the recall. Maybe a larger recall needs to be issued.

NHTSA complaint #11592129 — an unverified report by a vehicle owner.

POWER TRAIN

In early February, from a stop, I made right turn and the car just coasted and a "gear box fault" warning message appeared. I was fortunate enough that no one was behind me and I was able to coast into an empty parking lot right around the turn where I shut off the car. I started the car and it drove fine. I carefully drove it home. I saw other incidents of this "gear box fault" happening to other drivers by searching that on the internet, including someone driving on a major highway. I had the car towed to the dealer since I certainly believed this could easily have been an accident if there was someone behind me. The dealer indicated the car needed a new transmission. My car has under 56,000 miles and the warranty I had purchased ran out Oct. 2023. The company has declined to provide any assistance with the transmission cost due to vehicle age and warranty.

NHTSA complaint #11573954 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving at an undisclosed speed, the brakes were inoperable. The contact was able to safely drive the vehicle to the residence. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured brake hose. The contact was informed that the brake fluid hose needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving and attempting to make a turn, the gear shifter seized. The contact stated that the vehicle was immovable and had seized in the middle of the street. The vehicle was towed to the dealer and the contact was informed that the gear shifter needed to be replaced. The vehicle was repaired. The contact also stated that the front driver's and passenger's door locks were in operable, and the latches failed to lock as needed. The vehicle was taken to the dealer and the latches were replaced. The vehicle was repaired. The manufacturer was made aware of the failures and a case was filed. The failure mileage was approximately 103,000.

NHTSA complaint #11568636 — an unverified report by a vehicle owner.

SERVICE BRAKES

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving at an undisclosed speed, the brakes were inoperable. The contact was able to safely drive the vehicle to the residence. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured brake hose. The contact was informed that the brake fluid hose needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving and attempting to make a turn, the gear shifter seized. The contact stated that the vehicle was immovable and had seized in the middle of the street. The vehicle was towed to the dealer and the contact was informed that the gear shifter needed to be replaced. The vehicle was repaired. The contact also stated that the front driver's and passenger's door locks were in operable, and the latches failed to lock as needed. The vehicle was taken to the dealer and the latches were replaced. The vehicle was repaired. The manufacturer was made aware of the failures and a case was filed. The failure mileage was approximately 103,000.

NHTSA complaint #11568636 — an unverified report by a vehicle owner.

POWER TRAIN

1. Gear shifter module. 2. Gear shifter remained stuck in drive and wouldn’t not go into neutral/park/reverse etc. Had I not been able to keep my foot on the brake and cut my car off while it was stuck in drive I would’ve crashed and/or hit an object or pedestrian. 3. My vehicle was towed to the Land Rover dealership who replaced the gear shifter module which was costly. 4. Yes the repairs were done at the Land Rover dealership in my area and it is now working in proper order with a new gear shifter module. 5. No warning signs showed on the dash and the vehicle would not allow me to use the emergency parking brake. The incident happened at a gas station in my area on December 20, 2023 at approximately 8:23 am.

NHTSA complaint #11563325 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while starting and while driving, there was an abnormal exhaust odor inside the cabin of the vehicle. Additionally, the contact stated that while parking the vehicle, the vehicle made an abnormal clicking sound that lasted for 2-3 minutes after the vehicle was parked. The vehicle was taken to the dealer, where it was diagnosed that the exhaust intake manifold was fractured and needed to be replaced. The vehicle was not repaired. The contact was concerned for her safety due to the exhaust odor and carbon monoxide poisoning. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

NHTSA complaint #11563327 — an unverified report by a vehicle owner.

ENGINE

The timing chain broke on an uphill and evidently ruined the entire engine. I was stuck in the middle of a 2 lane road with no shoulder on a hill. I had to direct traffic for 45 minutes to avoid any crashes or my car being rear ended. Repair will cost more than the car is currently worth. Seems to be a known issue. It was inspected by Land Rover Cincinnati. Check engine light came on 2.5 days prior to the incident - called Land Rover Service and I was instructed to "tighten the gas cap and wait a few days."

NHTSA complaint #11551479 — an unverified report by a vehicle owner.

ENGINE

I checked the car for a pre trip inspection, and noticed the oil dipstick smelled of gas. Towed it to a service center where they were not able to confirm what was the cause as there are no warning lights and fuel injectors tested good. They drained and flushed oil, but the issue did not resolve. Concerned this issue is the same issue as other cars of the same model but different year have been recalled for, I am reporting the issue.

NHTSA complaint #11536200 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I checked the car for a pre trip inspection, and noticed the oil dipstick smelled of gas. Towed it to a service center where they were not able to confirm what was the cause as there are no warning lights and fuel injectors tested good. They drained and flushed oil, but the issue did not resolve. Concerned this issue is the same issue as other cars of the same model but different year have been recalled for, I am reporting the issue.

NHTSA complaint #11536200 — an unverified report by a vehicle owner.

SERVICE BRAKES

At 59,900 miles on a 2016 Discovery Sport that has never been in a collision and maintained by LandRover Dealership, the Left front brake line blew while my 22 year old medical student son was driving the car. Fortunately he was "in-town" and was going about 20 mph when he suddenly lost brake power and was able to stop the car by gearing down and without accident. Car towed to LandRover Dealership and L front brake line replaced for $900. Defect in brake line appears to be where upper part of brake hose was compressioned joined to metallic fitting. This defect would have escaped any inspection, and did. Contacted LandRover North America to report and ask if they would consider help with reimbursement for this manufacturing defect...which they would not: " Land Rover North America is unable to reimburse paid repairs..." Owners of LandRover Discovery Sports and other cars that use this brake line: BEWARE !!!! Imagine you or one of your kids suddenly losing brake capacity driving on the freeway !!!!! This sudden loss of brake function could have been deadly for the driver, occupant, and of course other folks on the roadway. Potentially Deadly Brake Line Manufacturing Defect in LandRover Discovery Sport 2016 with less than 60,000 miles !!!!!

NHTSA complaint #11536102 — an unverified report by a vehicle owner.

WHEELS

I bought a Discovery Sports SUV from West Columbia Land Rover Dealership located at 12500 New Car Drive, Clarksville, Maryland 21029- USA. In May of 2019 when I bought it the odometer reading was 023984 miles, as of now over 4+years since I bought it the odometer reading is just about 40K. I was told by the salesperson [XXX] that the car has gone through 400-point inspection, and it is as good as a new car. Brakes, tires all are like new, and the engine is also like new. In October of 2020, after getting routine service, the car started making noise on the right side. I called and was asked to bring the car in. My home is close to 25 miles away from this Jim Coleman dealership. I drove this car at 20 miles an hour. When I reached the dealership,[XXX] from the Service department drove my car. This is what he said, "I would not allow my wife to drive this car." When the car was inspected, he told me that the wheel bearing was bad. I was really angry that I have not even driven that much - odometer reading on 10/26/2020 - 32037, since I bought it and the wheel bearing is bad already, given I was told that the car is as good as new. Fast forward to my latest visit on 4/15/2023 with odometer reading at 039738 - almost two and a half years since the last wheel bearing was fixed (as the record states) I am told again that wheel bearing is bad on the same side. I tried dealing with the dealership as well as Tata Motors Customer care and they have washed their hands with my complaint. I think Tata Motors, which owns the company, has failed to disclose this issue with this model. This can result in an accident and lost life. Below is the link to complaints I found on the net for the same issue. https://www.discoverysport.net/threads/front-bearing-out-at-51-000-miles.12604/ I hope someone can look into this issue before it results in some serious accidents resulting in severe injuries or lost lives. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA complaint #11530642 — an unverified report by a vehicle owner.