Owners have filed 56 complaints
about the 1999 Lexus GS300 with NHTSA between 1999 and 2019.
The largest single group is the acceleration & cruise control.
Across this model's run it ranks 3 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 53
Against the median year of the Lexus GS300. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 20
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.4%
1,000 – 9,999 miles
24.8%
10,000 – 24,999 miles
24.8%
50,000 – 74,999 miles
1331.0%
75,000 – 99,999 miles
37.1%
100,000 – 149,999 miles
819.0%
150,000+ miles
1331.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 1999peak 6May 2019
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 8,000 milesLogan Township, NJ1 injured
POWER TRAIN
IN LATE SEPTEMBER1999 WHILE SITTING IN TRAFFIC WITH THE CAR IN AND MY FOOT ON THE BRAKE, THE CAR BEGAN TO ACCELERATE AND SURGED FORWARD. I REACTED IMMEDIATELY BY SHIFTING THE CAR INTO PARK. THIS ALLOWED ME TO REGAIN CONTROL OF THE CAR. THE SECOND INCIDENT OCCURRED IN EARLY NOVEMBER 1999, WHEN I CAME TO A COMPLETE STOP A STOP SIGN. AS I APPLIED THE BRAKE, THE CAR ONCE AGAIN ATTEMPTED TO SURGE THROUGH THE INTERSECTION. ANOTHER EPISODE OCCURRED IN EARLY DECEMBER 1999 WHEN I WAS DRIVING MY SON HOME FROM SCHOOL. WE APPROACHED THE INTERSECTION AND I STEPPED ON THE BRAKE. THE CAR SURGED FORWARD SO INTENSELY THAT THE SEAT BELT TIGHTENED AROUND HIM SO TIGHT I WAS UNABLE TO RELEASE HIM. HE WAS COMPLETELY HORRIFIED AND HIS SHOULDER WAS BRUISED WHEN I CUT THE SEAT BELT OFF WHEN WE ARRIVED HOME. AT THAT POINT I CONTACTED LEXUS AND TOOK THE CAR TO THE DEALERSHIP. SHORTLY THEREAFTER I WAS CONTACTED AND TOLD THAT COULD FIND ANYTHING WRONG WITH THE VEHICLE. ON APRIL 14, 2003 I WAS STOPPED AT A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE, WHEN THE CAR BEGAN TO ACCELERATE AND SURGED FORWARD. AS WITH THE PRIOR INCIDENTS I REACTED BY SHIFTING INTO PARK. I CONTACTED LEXUS AGAIN AND THEY INFORMED ME THAT THEY COULD FIND ANYTHING WRONG WITH THE CAR. O APRIL 21, 2003 I SENT A LETTER TO [XXX], CEO OF LEXUS SEEKING ASSISTANCE. I HAVE NEVER RECEIVED AN ANSWER AND THE PROBLEM STILL EXISTS. THEIR HAS BEEN OTHER INCIDENTS OVER THE YEARS. I HAVE LOST CONFIDENCE IN LEXUS ABILITY TO CORRECT THE PROBLEM. I STILL OWN THE VEHICLE AND DECIDED TO FILE THE REPORT AFTER SEEING THE COVERAGE OF THIS INCIDENTS ON THE NEWS. THIS PROBLEM GOES BACK YEARS ANY HELP WOULD BE GREATLY APPRECIATED. OR PERHAPS SAVE A LIFE. OR EXPAND THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10381504 — an unverified report by a vehicle owner.
at 8,000 milesLogan Township, NJ1 injured
ELECTRICAL SYSTEM
IN LATE SEPTEMBER1999 WHILE SITTING IN TRAFFIC WITH THE CAR IN AND MY FOOT ON THE BRAKE, THE CAR BEGAN TO ACCELERATE AND SURGED FORWARD. I REACTED IMMEDIATELY BY SHIFTING THE CAR INTO PARK. THIS ALLOWED ME TO REGAIN CONTROL OF THE CAR. THE SECOND INCIDENT OCCURRED IN EARLY NOVEMBER 1999, WHEN I CAME TO A COMPLETE STOP A STOP SIGN. AS I APPLIED THE BRAKE, THE CAR ONCE AGAIN ATTEMPTED TO SURGE THROUGH THE INTERSECTION. ANOTHER EPISODE OCCURRED IN EARLY DECEMBER 1999 WHEN I WAS DRIVING MY SON HOME FROM SCHOOL. WE APPROACHED THE INTERSECTION AND I STEPPED ON THE BRAKE. THE CAR SURGED FORWARD SO INTENSELY THAT THE SEAT BELT TIGHTENED AROUND HIM SO TIGHT I WAS UNABLE TO RELEASE HIM. HE WAS COMPLETELY HORRIFIED AND HIS SHOULDER WAS BRUISED WHEN I CUT THE SEAT BELT OFF WHEN WE ARRIVED HOME. AT THAT POINT I CONTACTED LEXUS AND TOOK THE CAR TO THE DEALERSHIP. SHORTLY THEREAFTER I WAS CONTACTED AND TOLD THAT COULD FIND ANYTHING WRONG WITH THE VEHICLE. ON APRIL 14, 2003 I WAS STOPPED AT A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE, WHEN THE CAR BEGAN TO ACCELERATE AND SURGED FORWARD. AS WITH THE PRIOR INCIDENTS I REACTED BY SHIFTING INTO PARK. I CONTACTED LEXUS AGAIN AND THEY INFORMED ME THAT THEY COULD FIND ANYTHING WRONG WITH THE CAR. O APRIL 21, 2003 I SENT A LETTER TO [XXX], CEO OF LEXUS SEEKING ASSISTANCE. I HAVE NEVER RECEIVED AN ANSWER AND THE PROBLEM STILL EXISTS. THEIR HAS BEEN OTHER INCIDENTS OVER THE YEARS. I HAVE LOST CONFIDENCE IN LEXUS ABILITY TO CORRECT THE PROBLEM. I STILL OWN THE VEHICLE AND DECIDED TO FILE THE REPORT AFTER SEEING THE COVERAGE OF THIS INCIDENTS ON THE NEWS. THIS PROBLEM GOES BACK YEARS ANY HELP WOULD BE GREATLY APPRECIATED. OR PERHAPS SAVE A LIFE. OR EXPAND THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10381504 — an unverified report by a vehicle owner.
at 58,230 milesMilton, MACrash
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN UNEXPECTED ACCELERATION RESULTED IN COLLISION. DRIVER APPLIED BRAKES WITH MAXIMUM FORCE BUT WAS UNABLE TO STOP VEHICLE. DRIVER DID NOT HAVE FOOT ON GAS PEDAL. FLOOR MAT WAS NOT INTERFERING WITH GAS PEDAL.
NHTSA complaint #10317084 — an unverified report by a vehicle owner.
at 58,230 milesMilton, MACrash
VEHICLE SPEED CONTROL
SUDDEN UNEXPECTED ACCELERATION RESULTED IN COLLISION. DRIVER APPLIED BRAKES WITH MAXIMUM FORCE BUT WAS UNABLE TO STOP VEHICLE. DRIVER DID NOT HAVE FOOT ON GAS PEDAL. FLOOR MAT WAS NOT INTERFERING WITH GAS PEDAL.
NHTSA complaint #10317084 — an unverified report by a vehicle owner.
at 58,230 milesMilton, MACrash
ELECTRICAL SYSTEM
SUDDEN UNEXPECTED ACCELERATION RESULTED IN COLLISION. DRIVER APPLIED BRAKES WITH MAXIMUM FORCE BUT WAS UNABLE TO STOP VEHICLE. DRIVER DID NOT HAVE FOOT ON GAS PEDAL. FLOOR MAT WAS NOT INTERFERING WITH GAS PEDAL.
NHTSA complaint #10317084 — an unverified report by a vehicle owner.
at 58,230 milesMilton, MACrash
ENGINE AND ENGINE COOLING
SUDDEN UNEXPECTED ACCELERATION RESULTED IN COLLISION. DRIVER APPLIED BRAKES WITH MAXIMUM FORCE BUT WAS UNABLE TO STOP VEHICLE. DRIVER DID NOT HAVE FOOT ON GAS PEDAL. FLOOR MAT WAS NOT INTERFERING WITH GAS PEDAL.
NHTSA complaint #10317084 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 101,000 milesMckinney, TX
UNKNOWN OR OTHER
"TAKATA RECALL" ALL DOOR LOCKS MUST BE MANUALLY LOCKED AT EACH DOOR....WINDOWS OPEN AT TIMES WHEN KEY UNLOCKS CAR....BOTH KEYS ARE LOOSE AT THE BASE AND ARE HELD TOGETHER BY TAPE.
NHTSA complaint #11205856 — an unverified report by a vehicle owner.
at 101,000 milesMckinney, TX
ELECTRICAL SYSTEM
"TAKATA RECALL" ALL DOOR LOCKS MUST BE MANUALLY LOCKED AT EACH DOOR....WINDOWS OPEN AT TIMES WHEN KEY UNLOCKS CAR....BOTH KEYS ARE LOOSE AT THE BASE AND ARE HELD TOGETHER BY TAPE.
NHTSA complaint #11205856 — an unverified report by a vehicle owner.
at 197,000 milesSmithfield, NC
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 LEXUS GS300. AFTER THE VEHICLE WAS STARTED, THE ABS AND VSC WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 197,000.
NHTSA complaint #10926936 — an unverified report by a vehicle owner.
at 197,000 milesSmithfield, NC
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 LEXUS GS300. AFTER THE VEHICLE WAS STARTED, THE ABS AND VSC WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 197,000.
NHTSA complaint #10926936 — an unverified report by a vehicle owner.
at 170 milesClewiston, FL
SERVICE BRAKES
I GOT BRAKES PUT ON AT THE LEXUS OF PALM BEACHES OFF OF OKEECHOBEE BLVD LAST YEAR AND PAID OVER 475 DOLLARS FOR ALL PARTS. AS A RESULT 7 MONTHS LATER MY BRAKES BEGAN TO SQUEAK SO I CALLED THEM AND I WAS NOT ASSISTED WITH NEW PARTS EXCEPT JUST BRAKE SPRAY WHICH IS NOT GOOD. THE PARTS ARE DEFECTIVE AND I HAVE A 1 YEAR WARRANTY WHICH ENDS IN ONE MONTH WHICH I FEEL THAT IS WHY THEY DONT WANT TO FIX IT UNTIL THE WAARANTY IS UP
NHTSA complaint #10925572 — an unverified report by a vehicle owner.
at 170,000 milesBessemer, AL
UNKNOWN OR OTHER
WHILE CAR NEWLY MADE REMOTE KEY CRANK CAR THAT HAD BEEN SITTING WITHOUT BEING DRIVEN 30 +DAYS , I CRANK CAR AND ALARM SOUNDED AND FLASHING LIGHTS CAME ON AND WOULD NOT TURN OFF WHEN CAR KEY TAKEN OUT OF IGNITION. THEN THE CAR BEGAN TO CRANK ALL BY ITSELF WITHOUT THE KEY EVEN IN THE IGNITION!!! I UNHINGED THE BATTERY CABLES AND THE CAR WRNT DEAD. ALSO SMOKE WAS COMING FROM BACK ENGINE AREA!! I TOWED CAR TO LEXUS DEALER AND THEY REPLACED THE STARTER. THE GEAR SHIFT LOCKED AND THE CAR DROVE FOR ABOUT A MONTH WHE CHECK ENGINE LIGHT CAME ON REPORTING ELECTRICAL/OXYGEN SENSOR CODE. THE CAR STARTED MAKING A CLICKING CHIRPING LOW SOUND COMING FROM BEHIND DASH BOARD. I REPORTED IT TO LEXUS DEALER SERVICE A AGAIN BUT NOTHING DONE ABOUT IT. AN OUTSIDE MECHANIC SAID IT COULD BE AN ELECTRICAL PROBLEM OR FAULTY ALTERNATOR.
NHTSA complaint #10759614 — an unverified report by a vehicle owner.
at 170,000 milesBessemer, AL
ELECTRICAL SYSTEM
WHILE CAR NEWLY MADE REMOTE KEY CRANK CAR THAT HAD BEEN SITTING WITHOUT BEING DRIVEN 30 +DAYS , I CRANK CAR AND ALARM SOUNDED AND FLASHING LIGHTS CAME ON AND WOULD NOT TURN OFF WHEN CAR KEY TAKEN OUT OF IGNITION. THEN THE CAR BEGAN TO CRANK ALL BY ITSELF WITHOUT THE KEY EVEN IN THE IGNITION!!! I UNHINGED THE BATTERY CABLES AND THE CAR WRNT DEAD. ALSO SMOKE WAS COMING FROM BACK ENGINE AREA!! I TOWED CAR TO LEXUS DEALER AND THEY REPLACED THE STARTER. THE GEAR SHIFT LOCKED AND THE CAR DROVE FOR ABOUT A MONTH WHE CHECK ENGINE LIGHT CAME ON REPORTING ELECTRICAL/OXYGEN SENSOR CODE. THE CAR STARTED MAKING A CLICKING CHIRPING LOW SOUND COMING FROM BEHIND DASH BOARD. I REPORTED IT TO LEXUS DEALER SERVICE A AGAIN BUT NOTHING DONE ABOUT IT. AN OUTSIDE MECHANIC SAID IT COULD BE AN ELECTRICAL PROBLEM OR FAULTY ALTERNATOR.
NHTSA complaint #10759614 — an unverified report by a vehicle owner.
at 170,000 milesBessemer, AL
ENGINE
WHILE CAR NEWLY MADE REMOTE KEY CRANK CAR THAT HAD BEEN SITTING WITHOUT BEING DRIVEN 30 +DAYS , I CRANK CAR AND ALARM SOUNDED AND FLASHING LIGHTS CAME ON AND WOULD NOT TURN OFF WHEN CAR KEY TAKEN OUT OF IGNITION. THEN THE CAR BEGAN TO CRANK ALL BY ITSELF WITHOUT THE KEY EVEN IN THE IGNITION!!! I UNHINGED THE BATTERY CABLES AND THE CAR WRNT DEAD. ALSO SMOKE WAS COMING FROM BACK ENGINE AREA!! I TOWED CAR TO LEXUS DEALER AND THEY REPLACED THE STARTER. THE GEAR SHIFT LOCKED AND THE CAR DROVE FOR ABOUT A MONTH WHE CHECK ENGINE LIGHT CAME ON REPORTING ELECTRICAL/OXYGEN SENSOR CODE. THE CAR STARTED MAKING A CLICKING CHIRPING LOW SOUND COMING FROM BEHIND DASH BOARD. I REPORTED IT TO LEXUS DEALER SERVICE A AGAIN BUT NOTHING DONE ABOUT IT. AN OUTSIDE MECHANIC SAID IT COULD BE AN ELECTRICAL PROBLEM OR FAULTY ALTERNATOR.
NHTSA complaint #10759614 — an unverified report by a vehicle owner.
at 201,000 milesClarksville, TN
VEHICLE SPEED CONTROL
PREPARING TO STOP WHILE ENTERING ACCESS GATE SLOWING TO AROUND 10 - 15 MPH, AFTER APPLYING BRAKE CAR ACCELERATED FORCING ME TO REAPPLY BRAKE AGAIN AND SHIFTING TO PARK. THIS IS THE FIRST TIME THAT THIS HIGH LEVEL ACCELERATION HAS HAPPENED ALTHOUGH BEFORE I HAVE NOTICED OCCASIONALLY A LOW LEVEL ACCELERATION WHEN PREPARING TO STOP.
NHTSA complaint #10692948 — an unverified report by a vehicle owner.
at 201,000 milesClarksville, TN
SERVICE BRAKES
PREPARING TO STOP WHILE ENTERING ACCESS GATE SLOWING TO AROUND 10 - 15 MPH, AFTER APPLYING BRAKE CAR ACCELERATED FORCING ME TO REAPPLY BRAKE AGAIN AND SHIFTING TO PARK. THIS IS THE FIRST TIME THAT THIS HIGH LEVEL ACCELERATION HAS HAPPENED ALTHOUGH BEFORE I HAVE NOTICED OCCASIONALLY A LOW LEVEL ACCELERATION WHEN PREPARING TO STOP.
NHTSA complaint #10692948 — an unverified report by a vehicle owner.
at 201,000 milesClarksville, TN
FUEL/PROPULSION SYSTEM
PREPARING TO STOP WHILE ENTERING ACCESS GATE SLOWING TO AROUND 10 - 15 MPH, AFTER APPLYING BRAKE CAR ACCELERATED FORCING ME TO REAPPLY BRAKE AGAIN AND SHIFTING TO PARK. THIS IS THE FIRST TIME THAT THIS HIGH LEVEL ACCELERATION HAS HAPPENED ALTHOUGH BEFORE I HAVE NOTICED OCCASIONALLY A LOW LEVEL ACCELERATION WHEN PREPARING TO STOP.
NHTSA complaint #10692948 — an unverified report by a vehicle owner.
at 169,000 milesBirmingham, AL
VEHICLE SPEED CONTROL
I HAVE BEEN HAVING ACCELERATION WHEN I BRAKE,GOING FROM 10MPH TO 60MPH IN SECONDS.
NHTSA complaint #10661897 — an unverified report by a vehicle owner.
at 169,000 milesBirmingham, AL
SERVICE BRAKES
I HAVE BEEN HAVING ACCELERATION WHEN I BRAKE,GOING FROM 10MPH TO 60MPH IN SECONDS.
NHTSA complaint #10661897 — an unverified report by a vehicle owner.
Birmingham, AL
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 LEXUS GS 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH THE VEHICLE ACCELERATED AND WHEN TRYING TO BRAKE THE VEHICLE WOULD NOT STOP, SO THE CONTACT PUT THE VEHICLE IN PARK AND IT STOPPED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 010915*LJ UPDATED 02/02/15*LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. A REPRESENTATIVE TEST DROVE THE VEHICLE AND FOUND THAT IT OPERATED AS DESIGNED. THE CONSUMER ALSO STATED THE VEHICLE WOULD ACCELERATE INTERMITTENTLY. THE VEHICLE WOULD ACCELERATE WHEN THE BRAKES WERE APPLIED. UPDATED 06/3/2015 *JS UPDATED 9/7/2017
NHTSA complaint #10661881 — an unverified report by a vehicle owner.
at 130,000 milesBellerose Manor, NY
SERVICE BRAKES
THE ABS WILL ACTIVATE BELOW 5 MPH WHEN COMING TO A STOP. THE CAR WILL HAVE LITTLE STOPPING ABILITY AND ABS WILL ACTIVATE. THE ROAD SURFACE IS DRY AND CLEAR OF DEBRIS.
NHTSA complaint #10550521 — an unverified report by a vehicle owner.
at 163,000 milesBenicia, CA
SUSPENSION
TL* THE CONTACT OWNS A 1999 LEXUS GS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENTIRE FRONT END DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE LOWER BALL JOINT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED TWO MONTHS LATER. THE VEHICLE WAS TOWED BACK TO THE MECHANIC AND THE PASSENGER'S SIDE BALL JOINT WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 163,000. RETURNED BY USPS ON 11-19-2013. SECOND ATTEMPT ON 11-20-2013 FAILED.
NHTSA complaint #10544668 — an unverified report by a vehicle owner.
at 155,900 milesBeavercreek, OH
VEHICLE SPEED CONTROL
I STOPPED AT A TRAFFIC LIGHT AND ALL OF A SUDDEN MY CAR STARTED TO ACCELERATE, I PRESSED THE BRAKE REAL HARD BUT THE CAR LUNGED FORWARD AHEAD. QUICKLY, I PUT IT INTO NEUTRAL. IT CONTINUED TO ACCELERATE TO OVER 7500 AND THEN WENT BACK DOWN. LUCKILY NO ONE WAS IN FRONT OF ME AND THE PERSON AT THE INTERSECTION SAW WHAT WAS HAPPENING AND HE SWERVED AWAY. I WAS ABLE TO DRIVE IT HOME. IN MY 45 YEARS OF DRIVING MANY DIFFERENT VEHICLES, THIS HAS BEEN THE MOST SCARIEST FEELING.
NHTSA complaint #10538318 — an unverified report by a vehicle owner.
at 20,000 milesMiami Gardens, FL
STEERING
TL* THE CONTACT OWNS A 1999 LEXUS GS300. THE CONTACT STATED THAT WHEN DRIVING 60 MPH OR ABOVE, THE STEERING WHEEL WOULD SHAKE EXCESSIVELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE TECHNICIANS WERE NOT ABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 81,000.
NHTSA complaint #10526171 — an unverified report by a vehicle owner.
at 176,000 milesSanta ANA, CA
SEAT BELTS
THE SAFETY BELT FOR DRIVER AND PASSENGER SIDE ARE BROKEN. THERE IS NO RESTRAINT, MEANING IT DOESN'T STOP THEREFORE WEARING A SEATBELT IS USELESS.
NHTSA complaint #10510153 — an unverified report by a vehicle owner.
Athens, GA
VEHICLE SPEED CONTROL
WHEN I WENT TO START MY CAR. I HEARD A LOUD BUZZING SOUND, MY BRAKE LIGHT, VSC ON AND OFF LIGHT CAME ON. I ALSO HAD VERY LITTLE BRAKING CAPABILITY.
NHTSA complaint #10456800 — an unverified report by a vehicle owner.
Athens, GA
SERVICE BRAKES, HYDRAULIC
WHEN I WENT TO START MY CAR. I HEARD A LOUD BUZZING SOUND, MY BRAKE LIGHT, VSC ON AND OFF LIGHT CAME ON. I ALSO HAD VERY LITTLE BRAKING CAPABILITY.
NHTSA complaint #10456800 — an unverified report by a vehicle owner.
at 67,586 milesAlexandria, VA
STEERING
WHEN EXCEEDING 60MPH, THE GS 300'S STEERING WHEEL SHAKES AND VIBRATES QUITE NOTICEABLY. THE FASTER YOU ACCELERATE, THE MORE NOTICEABLE THE STEERING WHEEL VIBRATES. THIS CAUSES THE THE CAR TO BECOME MORE DIFFICULT TO HANDLE, BRAKE IN A STRAIGHT LINE, SWITCH LANES AND CONTROL WHILE DRIVING IN A CURVE, OVER BUMPS AND AT HIGHWAY SPEEDS. EVEN AFTER THE TIRES WERE BALANCED AND ALIGNED, THE NOTICEABLE STEERING WHEEL VIBRATIONS CONTINUED. THIS IS A SERIOUS SAFETY ISSUE SINCE IT MAKES THE CARE MORE DIFFICULT TO HANDLE DURING EMERGENCY PROCEDURES AND WHEN DRIVING AT HIGHWAY SPEEDS, WHEN THE THE VEHICLE IS BECOMES MORE DIFFICULT TO CONTROL.
NHTSA complaint #10442262 — an unverified report by a vehicle owner.
at 67,586 milesAlexandria, VA
SUSPENSION
WHEN EXCEEDING 60MPH, THE GS 300'S STEERING WHEEL SHAKES AND VIBRATES QUITE NOTICEABLY. THE FASTER YOU ACCELERATE, THE MORE NOTICEABLE THE STEERING WHEEL VIBRATES. THIS CAUSES THE THE CAR TO BECOME MORE DIFFICULT TO HANDLE, BRAKE IN A STRAIGHT LINE, SWITCH LANES AND CONTROL WHILE DRIVING IN A CURVE, OVER BUMPS AND AT HIGHWAY SPEEDS. EVEN AFTER THE TIRES WERE BALANCED AND ALIGNED, THE NOTICEABLE STEERING WHEEL VIBRATIONS CONTINUED. THIS IS A SERIOUS SAFETY ISSUE SINCE IT MAKES THE CARE MORE DIFFICULT TO HANDLE DURING EMERGENCY PROCEDURES AND WHEN DRIVING AT HIGHWAY SPEEDS, WHEN THE THE VEHICLE IS BECOMES MORE DIFFICULT TO CONTROL.
NHTSA complaint #10442262 — an unverified report by a vehicle owner.
at 8,000 milesLogan Township, NJ1 injured
POWER TRAIN
IN LATE SEPTEMBER1999 WHILE SITTING IN TRAFFIC WITH THE CAR IN AND MY FOOT ON THE BRAKE, THE CAR BEGAN TO ACCELERATE AND SURGED FORWARD. I REACTED IMMEDIATELY BY SHIFTING THE CAR INTO PARK. THIS ALLOWED ME TO REGAIN CONTROL OF THE CAR. THE SECOND INCIDENT OCCURRED IN EARLY NOVEMBER 1999, WHEN I CAME TO A COMPLETE STOP A STOP SIGN. AS I APPLIED THE BRAKE, THE CAR ONCE AGAIN ATTEMPTED TO SURGE THROUGH THE INTERSECTION. ANOTHER EPISODE OCCURRED IN EARLY DECEMBER 1999 WHEN I WAS DRIVING MY SON HOME FROM SCHOOL. WE APPROACHED THE INTERSECTION AND I STEPPED ON THE BRAKE. THE CAR SURGED FORWARD SO INTENSELY THAT THE SEAT BELT TIGHTENED AROUND HIM SO TIGHT I WAS UNABLE TO RELEASE HIM. HE WAS COMPLETELY HORRIFIED AND HIS SHOULDER WAS BRUISED WHEN I CUT THE SEAT BELT OFF WHEN WE ARRIVED HOME. AT THAT POINT I CONTACTED LEXUS AND TOOK THE CAR TO THE DEALERSHIP. SHORTLY THEREAFTER I WAS CONTACTED AND TOLD THAT COULD FIND ANYTHING WRONG WITH THE VEHICLE. ON APRIL 14, 2003 I WAS STOPPED AT A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE, WHEN THE CAR BEGAN TO ACCELERATE AND SURGED FORWARD. AS WITH THE PRIOR INCIDENTS I REACTED BY SHIFTING INTO PARK. I CONTACTED LEXUS AGAIN AND THEY INFORMED ME THAT THEY COULD FIND ANYTHING WRONG WITH THE CAR. O APRIL 21, 2003 I SENT A LETTER TO [XXX], CEO OF LEXUS SEEKING ASSISTANCE. I HAVE NEVER RECEIVED AN ANSWER AND THE PROBLEM STILL EXISTS. THEIR HAS BEEN OTHER INCIDENTS OVER THE YEARS. I HAVE LOST CONFIDENCE IN LEXUS ABILITY TO CORRECT THE PROBLEM. I STILL OWN THE VEHICLE AND DECIDED TO FILE THE REPORT AFTER SEEING THE COVERAGE OF THIS INCIDENTS ON THE NEWS. THIS PROBLEM GOES BACK YEARS ANY HELP WOULD BE GREATLY APPRECIATED. OR PERHAPS SAVE A LIFE. OR EXPAND THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10381504 — an unverified report by a vehicle owner.
at 8,000 milesLogan Township, NJ1 injured
ELECTRICAL SYSTEM
IN LATE SEPTEMBER1999 WHILE SITTING IN TRAFFIC WITH THE CAR IN AND MY FOOT ON THE BRAKE, THE CAR BEGAN TO ACCELERATE AND SURGED FORWARD. I REACTED IMMEDIATELY BY SHIFTING THE CAR INTO PARK. THIS ALLOWED ME TO REGAIN CONTROL OF THE CAR. THE SECOND INCIDENT OCCURRED IN EARLY NOVEMBER 1999, WHEN I CAME TO A COMPLETE STOP A STOP SIGN. AS I APPLIED THE BRAKE, THE CAR ONCE AGAIN ATTEMPTED TO SURGE THROUGH THE INTERSECTION. ANOTHER EPISODE OCCURRED IN EARLY DECEMBER 1999 WHEN I WAS DRIVING MY SON HOME FROM SCHOOL. WE APPROACHED THE INTERSECTION AND I STEPPED ON THE BRAKE. THE CAR SURGED FORWARD SO INTENSELY THAT THE SEAT BELT TIGHTENED AROUND HIM SO TIGHT I WAS UNABLE TO RELEASE HIM. HE WAS COMPLETELY HORRIFIED AND HIS SHOULDER WAS BRUISED WHEN I CUT THE SEAT BELT OFF WHEN WE ARRIVED HOME. AT THAT POINT I CONTACTED LEXUS AND TOOK THE CAR TO THE DEALERSHIP. SHORTLY THEREAFTER I WAS CONTACTED AND TOLD THAT COULD FIND ANYTHING WRONG WITH THE VEHICLE. ON APRIL 14, 2003 I WAS STOPPED AT A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE, WHEN THE CAR BEGAN TO ACCELERATE AND SURGED FORWARD. AS WITH THE PRIOR INCIDENTS I REACTED BY SHIFTING INTO PARK. I CONTACTED LEXUS AGAIN AND THEY INFORMED ME THAT THEY COULD FIND ANYTHING WRONG WITH THE CAR. O APRIL 21, 2003 I SENT A LETTER TO [XXX], CEO OF LEXUS SEEKING ASSISTANCE. I HAVE NEVER RECEIVED AN ANSWER AND THE PROBLEM STILL EXISTS. THEIR HAS BEEN OTHER INCIDENTS OVER THE YEARS. I HAVE LOST CONFIDENCE IN LEXUS ABILITY TO CORRECT THE PROBLEM. I STILL OWN THE VEHICLE AND DECIDED TO FILE THE REPORT AFTER SEEING THE COVERAGE OF THIS INCIDENTS ON THE NEWS. THIS PROBLEM GOES BACK YEARS ANY HELP WOULD BE GREATLY APPRECIATED. OR PERHAPS SAVE A LIFE. OR EXPAND THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10381504 — an unverified report by a vehicle owner.