32 of the
293 complaints filed about the Lexus LS
are about the other systems —
11% of everything owners reported.
The worst model year for it is 2008.
Purchased a used 2008 Lexus LS460 and within about two hours the vehicle abruptly and completely shut down while driving in traffic, with no warning and no practical ability to predict the failure or safely pull off the road. Near collisions were narrowly avoided only because other drivers swerved or slammed on brakes. At the time of purchase there were no warning lights illuminated, but immediately after the shutdown multiple warning lights illuminated (including brake/ABS/stability-related warnings as documented by an independent service center). The vehicle was inspected the next day by an independent service center, which documented multiple diagnostic trouble codes across major systems and stated that repairs would be in the thousands and not recommended. The inspection also noted indications consistent with diagnostic codes having been cleared prior to purchase, and the battery at inspection could not hold a charge aiding the clearing of codes. The vehicle had no functional exhaust system (mufflers cut off), creating a carbon monoxide exposure risk that was only mitigated because the driver had the windows down unknowingly to the leak. The service center also reported tires beyond safe wear limits that were not readily visible without lifting the vehicle. The vehicle is available for inspection upon request and has not yet been inspected by the manufacturer, police, or insurance.
NHTSA complaint #11710943 — an unverified report by a vehicle owner.
I was driving and my sunroof exploded sounding like a gun shot. The sunroof shattered and was blown apart on all 4 sides. Glass fell in my face and all over me
NHTSA complaint #11654618 — an unverified report by a vehicle owner.
This car has a melty / sticky peeling interior defect issue. I bought my 2007 LS 460L in October 2019. I had my daughter a year later. As she grew and rode in the vehicle she started scrapping and consuming the door panel. I did not know the interior could be consumed, as I did not think about eating the interior pieces. Kids think differently. My family is at health risk from this consumable interior. I'm trying to get Pines Lexus to fix this issue but they say too much time has passed and I have to pay for this myself. I purchased the vehicle in 2019, they did not warn me of the car's defects and safety issues. The interior should be a safety recall with no expiration. Please assist.
NHTSA complaint #11653197 — an unverified report by a vehicle owner.
Recently I purchased a CPO Lexus 2018 LS 500. I realized I am not able to enter Coordinate in the GPS Navigation system. Lexus took away the most import tool (The coordinate Entry) in navigation system away, this make the navigation system useless and easy to get lost when cell service not available especially in and around State and Nation Park area.
NHTSA complaint #11582292 — an unverified report by a vehicle owner.
For the Ls460, there was a recall due to interior component deterioration during Covid. I believe that during COVID lockdowns, dealerships were understaffed, as I was unable to schedule an appointment. When I contacted after the COVID lockdowns were over, I was informed that I was unable to complete the recall. The interior of the car is now deteriorating far worse. How can I get an extension of this recall?
NHTSA complaint #11501004 — an unverified report by a vehicle owner.
ABS Brake Actuator Brake Booster Pump & Bracket Is the component that is malfunctioning and it is under inspection now. Car not stopping correctly that’s is actually dangerous for everyone if driven not safe to drive by the way. Yes this problem was discovered at the lexus service center where these accusations where obtained. I was told there is a beeping noise and the brakes are hard to press down and triangular lights is on abs light is on from what I remember.
NHTSA complaint #11484362 — an unverified report by a vehicle owner.
I OWN THIS CAR IN CANADA ONTARIO SINCE NOVEMBER2018. CARFAX HISTORY REPORT SHOWS AN EXACT SPECIFICATION AND VIN ON A CAR REGISTERED IN BEE CAVE TEXAS. THE CAR IN THE USA STARTED SHOWING IN MARCH 2019. I CALLED USA POLICE AND THE OFFICER FOUND THE CAR CARRYING MY CANADIAN CAR VIN. THIS IS A STOLEN CAR HAD MY VIN PUT ON IT. NOBODY IS TAKING ACTION AS THIS USA CAR WAS NOT REPORTED STOLEN. THE OFFICER SAID THAT HE DID NOT CHECK THE OTHER PARTS IF THEY CARRY THE SAME VIN. I SPOKE TO USA LEXUS AND STEPHANIE SAID WE HAVE NOT TO MANY INFORMATION ABOUT THIS VIN BECAUSE IT IS A CANADIAN CAR. SO WHAT ARE YOU WAITING FOR? STOLEN CAR WITH MY CAR VIN!!!!!FOR THE DAFETY OF YOUR CITIZEN THIS IS A CRIME TO STEAL VEHICLE IDENTITY FROM DIFFERENT COUNTRY. I AM EVEN SENDING YOU THE SHOP THE US CLONED CAR WENT TO FOR SERVICES.
NHTSA complaint #11404592 — an unverified report by a vehicle owner.
THE DASHBOARD AND SIDE TRIM ON THE DOOR HAS BECOME STICKY CAUSING GLARE IN THE WINDSHIELD WHICH MAKES DRIVING HAZARDOUS AS DIFFICULT TO SEE THROUGH THE WINDSHIELD WHILE DRIVING. OUR 2007 LEXUS LS460 HAS ONLY 23,000 MILES ON IT AS IT HAS BEEN GARAGED MOST OF THE TIME WE HAVE OWNED IT. LEXUS WILL NOT PROCESS A RECALL TO COVER THIS ISSUE. LEGALLY THEY HAVE A 'DUTY OF CARE' WITH THE MANUFACTURING OF THIS VEHICLE WHICH THEY ARE REFUSING TO MEET.
NHTSA complaint #11342594 — an unverified report by a vehicle owner.
BACKING OUT OF DRIVEWAY (IN MOTION) INTO A CITY STREET, CAR STOPPED ABRUPTLY AND WOULD NOT START AGAIN. IMMEDIATELY WARNING LIGHTS VCS, BRAKE AND ABS SHOWED ON PANEL. THE ABS CONTROL MODULE WAS REPLACED 6/25/20 COSTING ME $2,708.36 (INVOICE ATTACHED). IN MARCH (03/06/20) I PAID $2,014.96 FOR TIRES AND BRAKE REPLACEMENT (INVOICE ATTACHED). THAT'S A TOTAL COST OF $4,723.32. I FEEL SCAMMED BECAUSE I THINK THE BRAKE JOB IN MARCH CREATED THE PROBLEM FOR THE ABS TO MALFUNCTION AND IT SHOULD NOT HAVE BEEN MY RESPONSIBILITY TO REPLACE IT. PLEASE REPLY IF POSSIBLE. I'M REPORTING ISSUE TO LEXUS CORP ALSO. I READ ON A POST THAT THE ABS MODULE RARELY NEEDS REPLACING. THANK YOU FOR YOUR HELP.
NHTSA complaint #11331999 — an unverified report by a vehicle owner.
LEXUS ISSUED A RECALL FOR SEVERAL INTERIOR PARTS ON MY MAKE AND MODEL OF VEHICLE AS WELL AS OTHERS FOR SEVERAL YEARS THAT WERE MADE WITH A FAULTY INTERIOR PRODUCT WHICH ACTUALLY MELTS. THERE ARE A COUPLE OF PARTS MADE OF THE SAME MATERIAL DOING THE SAME THING THAT WERE NOT INCLUDED WHICH I BELIEVE SHOULD'VE BEEN. AS YOU WILL SEE FROM THE PICTURES THESE ITEMS ARE ALSO MELTING. I HAVE REACHED OUT TO LEXUS BUT THEY ADVISED THEY WOULD NOT BE WILLING TO ASSIST. THIS WAS A $70K CAR. PLEASE HELP IN MAKING SURE THE MANUFACTURER TAKES CARE OF THIS. THE STEERING WHEEL CENTER IS ALSO MELTING AND STICKY AS WELL. THE DATE ENTERED BELOW IS APPROXIMATE BECAUSE IT HAS BEEN HAPPENING OF A COURSE OF TIME BUT THAT'S APPROXIMATELY WHEN IT FIRST STARTED
NHTSA complaint #11299489 — an unverified report by a vehicle owner.
APEAL AGAINST THE RECALL DONE BY LEXUS TOYOTA ON MAY 16TH, 2019, I TOOK MY CAR LEXUS 2018 LS 500 TO THE DEALER, LEXUS OF WOODLAND HILLS, WHERE I BOUGHT IT, FOR BEING RECALLED BY THE COMPANY. (NHTSA RECALL NO. 19V-134) AFTER RECALL DEFECTS WERE FIXED, I DROVE ABOUT 4,000 MILES AND TOOK THE CAR BACK TO THE DEALER FOR MAINTENANCE. AT THIS TIME, TREMENDOUS NUMBER OF DEEP LARGE SCRAPES ON ALL FOUR TIRES, WHICH I HAD NEVER SEEN IN THE ENTIRE DRIVING EXPERIENCE OF MY LIFE WERE POINTED OUT BY THE DEALER. THE DEALER VIOLENTLY INSISTED ON THE SCRAPES WERE NOT CAUSED BY THE DEFECTS. AFTER TREMENDOUS ARGUMENT, THE DEALER WROTE, 'DIAGNOSTICS IS REQUIRED TO DETERMINE THE RECOMMENDED CORRECTION FOR YOUR CONCERN.' THE CAR ALSO HAS STABILITY PROBLEM. FROM THE BEGINNING, IT LACKS STABILITY COMPARED WITH LS460 TRADED-IN. I VISITED LEXUS OF GLENDALE, SANTA MONICA, AND THOUSAND OAKS. THEY WERE SURPRISED AT CONDITION OF SCRAPES, BUT THEY WITHHELD COMMENT. I HAD NO CHOICE, BUT TO APPEAL TO LEXUS OF TOYOTA. I CONTACTED; <DATE> <CONTACTED TO THE PERSON OF..> <BY > 10/02/19 TOYOTA CUSTOMER SERVICE REP. EMAIL 10/16/19 LEXUS CASE MANAGER PHONE 10/18/19 LEXUS GUEST EXPERIENCE CENTER EMAIL 10/22/19 LEXUS EXECUTIVE OFFICE PHONE 10/24/19 LEXUS GUEST EXPERIENCE CENTER EMAIL 10/31/19 LEXUS GUEST EXPERIENCE CENTER EMAIL 11/06/19 FACTORY REP. AT LEXUS OF BEVERLY HILLS. 11/11/19 LEXUS EXECUTIVE OFFICE EMAIL THEIR RESPONSE WAS 'VERY NEGATIVE' AND GAVE ME HARDEST TIME TO APPEAL. I BELIEVE THAT I HAVE A RIGHT FOR SAFETY STANDARD GUARANTEED AND DECIDED TO APPEAL.
NHTSA complaint #11280921 — an unverified report by a vehicle owner.