Owners have filed 52 complaints
about the 1998 Lexus LS400 with NHTSA between 1998 and 2018.
The largest single group is the acceleration & cruise control.
Across this model's run it ranks 2 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the Lexus LS400. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
75,000 – 99,999 miles
327.3%
100,000 – 149,999 miles
654.5%
150,000+ miles
218.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 1998peak 6May 2018
NHTSA investigations into the 1998 Lexus LS400
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
ON MAY 13, 2003 THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) RECEIVED AN APRIL 25, 2003 LETTER FROM MR. PETER BODDAERT PETITIONING THE AGENCY TO CONDUCT A PETITION ANALYSIS OF CERTAIN 1997 THROUGH 2000 MODEL YEAR LEXUS 300 AND 400 SERIES VEHICLES FOR PROBLEMS OF VEHICLE SPEED CONTROL LINKAGES WHICH RESULTS IN SUDDEN, UNEXPECTED EXCESSIVE (VEHICLE) ACCELERATION EVEN THOUGH THERE IS NO PRESSURE [SIC]APPLIED TO THE ACCELERATOR PEDAL.IN SUPPORT OF HIS PETITION, MR. BODDAERT CITES A NUMBER OF ODI REPORTS CONCERNING VEHICLE SPEED CONTROL LINKAGES IN THE SUBJECT VEHICLES.INCLUDED AMONGS...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 153,000 milesBelle VUE, WACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 LEXUS LS400. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE TRAVELED INTO A RESIDENTIAL GARAGE AND CRASHED INTO A WALL. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE SHOP TECHNICIAN DIAGNOSED THE WRONG PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 153,000 AND THE CURRENT MILEAGE WAS 160,000. UPDATED 07/22/14 MA
NHTSA complaint #10576757 — an unverified report by a vehicle owner.
at 111,000 milesPrinceton, NJ1 injured
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1998 LEXUS LS400. THE CONTACT STATED THAT THE HOOD OF THE VEHICLE WAS FULLY OPENED IN A SECURED POSITION AND WITHOUT WARNING, IT SUDDENLY RELEASED IN A DOWNWARD POSITION AND CLOSED. THE HOOD RELEASED ON THE CONTACTS LEFT HAND AND CAUSED INJURY TO THE MIDDLE FINGER. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. UPDATED 01/24/11 *BF THE CONSUMER STATED THE HYDRAULIC PISTONS WHICH WERE SUPPOSED TO KEEP THE HOOD SECURELY AND FULLY OPENED FAILED SUDDENLY, WHILE HIS HAND WAS UNDER THE HOOD. THE CONSUMER WAS UNABLE TO MOVE HIS HAND IN TIME. UPDATED 03/22/11
NHTSA complaint #10368644 — an unverified report by a vehicle owner.
at 80,000 milesMobile, ALCrash
UNKNOWN OR OTHER
ON SEPTEMBER 27,2005, MY1998 LEXUS LS 400 RAMMED INTO THE CAR IN FRONT OF ME. I WAS STOPPED IN TRAFFIC WITH MY FOOT ON THE BRAKE. MY CAR ACCELERATED NOT ONCE, BUT TWICE INTO THE CAR IN FRONT OF ME. WHEN THE POLICE AND FIREMEN CAME, THE POLICEMAN STOOD NEXT TO MY WINDOW AND ASKED ME TO PUT THE CAR IN NEUTRAL SO THAT THE FIREMEN COULD PUSH THE CAR OUT OF THE ROAD. THE CAR ACCELERATED IN REVERSE AND ALMOST RAN OVER THE FIREMEN. THE POLICEMAN NOTED THIS IN HIS REPORT. I WAS ON AIRPORT BLVD. WITHIN 1 MILE OF THE MOBILE AIRPORT. MY CAR WAS TAKEN TO LEXUS OF MOBILE WHERE THEY COULD NOT REPRODUCE THE PROBLEM. I NEVER DROVE THE CAR AGAIN BECAUSE I HAD NO CONFIDENCE IN IT. I FELT THAT THIS INFORMATION MIGHT BE OF HELP TO SOMEONE LOOKING INTO THE TOYOTA PROBLEMS.
NHTSA complaint #10322102 — an unverified report by a vehicle owner.
at 103,000 milesStafford, VACrash
VEHICLE SPEED CONTROL
TIME, DATE AND LOCATION: MONDAY, MAY 19 AT APPROXIMATELY 3:30 PM AT THE BLOCKBUSTER PARKING LOT IN STAFFORD, VA VEHICLE: 1998 LEXUS LS400 I WAS PULLING INTO A PARKING SPACE IN FRONT OF THE BLOCKBUSTER. I HAD MY FOOT ON THE BRAKE TO SLOWLY PULL INTO THE SPACE. SUDDENLY, THE ENGINE REVVED AND THE CAR JUMPED THE CURB AND REPEATEDLY HIT THE FRONT OF THE BLOCKBUSTER. I PUSHED DOWN HARD ON THE BRAKE, BUT IT WOULD NOT RESPOND. I PUT THE CAR IN PARK AND THE CAR STOPPED.
NHTSA complaint #10228267 — an unverified report by a vehicle owner.
Houston, TXCrash
VEHICLE SPEED CONTROL
WHILE TRYING TO PARK, VEHICLE SUDDENLY SURGED FORWARD AND RAN INTO A STORE BEFORE STOPPING. CONSUMER HAD BRAKES APPLIED. CONTACTED DEALER. *AK JLG
NHTSA complaint #8010515 — an unverified report by a vehicle owner.
Brookland, NYCrash
VEHICLE SPEED CONTROL:LINKAGES
WHILE PARKING VEHICLE AT 5 MPH, AND WITHOUT WARNING, VEHICLE SUDDENLY LUNGED FOWARD, SLAMMING INTO A WALL. VEHICLE WAS TOWED TO A BODY SHOP. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8002725 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 151,000 milesLaveen, AZ
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 1998 LEXUS LS400. WHILE STATIONARY, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS WERE MADE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (ARROWHEAD LEXUS IN PEORIA, ARIZONA) WAS MADE AWARE OF THE FAILURE AND STATED THAT AN UNKNOWN RECALL ON THE VEHICLE HAD CLOSED/EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.
NHTSA complaint #11092540 — an unverified report by a vehicle owner.
at 129,500 milesLA, CA
VEHICLE SPEED CONTROL
TWICE, WITH TWO DIFFERENT DRIVERS, THIS VEHICLE HAS ACCELERATED/SURGED AT A STOP. THE VEHICLE WAS ABLE TO BE HELD STEADY BY PRESSING THE BRAKE AS HARD AS POSSIBLE, BUT VEHICLE STILL SURGED AND TRIED TO MOVE FORWARD. ON THE FIRST INCIDENT, THE VEHICLE WAS PUT IN NEUTRAL AND CONTINUED TO REV MOMENTARILY. AFTER THE FIRST INCIDENT, THE LEXUS OEM FLOOR MAT (STANDARD, NOT ALL SEASON) WAS REMOVED. THE SAME EVENT OCCURRED AGAIN TONIGHT WITH A DIFFERENT DRIVER AND THE FLOOR MAT STILL REMOVED. I AM QUITE CONCERNED THIS MAY BE RELATED TO OTHER TOYOTA RECALLS.
NHTSA complaint #10672882 — an unverified report by a vehicle owner.
at 129,500 milesLA, CA
FUEL/PROPULSION SYSTEM
TWICE, WITH TWO DIFFERENT DRIVERS, THIS VEHICLE HAS ACCELERATED/SURGED AT A STOP. THE VEHICLE WAS ABLE TO BE HELD STEADY BY PRESSING THE BRAKE AS HARD AS POSSIBLE, BUT VEHICLE STILL SURGED AND TRIED TO MOVE FORWARD. ON THE FIRST INCIDENT, THE VEHICLE WAS PUT IN NEUTRAL AND CONTINUED TO REV MOMENTARILY. AFTER THE FIRST INCIDENT, THE LEXUS OEM FLOOR MAT (STANDARD, NOT ALL SEASON) WAS REMOVED. THE SAME EVENT OCCURRED AGAIN TONIGHT WITH A DIFFERENT DRIVER AND THE FLOOR MAT STILL REMOVED. I AM QUITE CONCERNED THIS MAY BE RELATED TO OTHER TOYOTA RECALLS.
NHTSA complaint #10672882 — an unverified report by a vehicle owner.
Boca Raton, FL
AIR BAGS
THE AIRBAGS IN THE FRONT OF THE CAR DROPPED AND IT WEIGHS THE FRONT OF THE CAR DOWN SO I NEED TO WARM UP THE CAR SO THAT THE FRONT ENGINE RISES AND DOESN'T SCRAPE WHEN YOU TURN THE WHEEL. PLEASE ADVISE IF THIS CAN BE CHECKED BY LEXIS FOR SAFETY REASONS FREE OF CHARGE. THANK YOU FOR YOUR PROMPT ATTENTION TO THIS INQUIRY. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10668581 — an unverified report by a vehicle owner.
Boca Raton, FL
SUSPENSION
THE AIRBAGS IN THE FRONT OF THE CAR DROPPED AND IT WEIGHS THE FRONT OF THE CAR DOWN SO I NEED TO WARM UP THE CAR SO THAT THE FRONT ENGINE RISES AND DOESN'T SCRAPE WHEN YOU TURN THE WHEEL. PLEASE ADVISE IF THIS CAN BE CHECKED BY LEXIS FOR SAFETY REASONS FREE OF CHARGE. THANK YOU FOR YOUR PROMPT ATTENTION TO THIS INQUIRY. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10668581 — an unverified report by a vehicle owner.
at 153,000 milesBelle VUE, WACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 LEXUS LS400. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE TRAVELED INTO A RESIDENTIAL GARAGE AND CRASHED INTO A WALL. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE SHOP TECHNICIAN DIAGNOSED THE WRONG PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 153,000 AND THE CURRENT MILEAGE WAS 160,000. UPDATED 07/22/14 MA
NHTSA complaint #10576757 — an unverified report by a vehicle owner.
at 111,000 milesPrinceton, NJ1 injured
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1998 LEXUS LS400. THE CONTACT STATED THAT THE HOOD OF THE VEHICLE WAS FULLY OPENED IN A SECURED POSITION AND WITHOUT WARNING, IT SUDDENLY RELEASED IN A DOWNWARD POSITION AND CLOSED. THE HOOD RELEASED ON THE CONTACTS LEFT HAND AND CAUSED INJURY TO THE MIDDLE FINGER. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. UPDATED 01/24/11 *BF THE CONSUMER STATED THE HYDRAULIC PISTONS WHICH WERE SUPPOSED TO KEEP THE HOOD SECURELY AND FULLY OPENED FAILED SUDDENLY, WHILE HIS HAND WAS UNDER THE HOOD. THE CONSUMER WAS UNABLE TO MOVE HIS HAND IN TIME. UPDATED 03/22/11
NHTSA complaint #10368644 — an unverified report by a vehicle owner.
at 80,000 milesMobile, ALCrash
UNKNOWN OR OTHER
ON SEPTEMBER 27,2005, MY1998 LEXUS LS 400 RAMMED INTO THE CAR IN FRONT OF ME. I WAS STOPPED IN TRAFFIC WITH MY FOOT ON THE BRAKE. MY CAR ACCELERATED NOT ONCE, BUT TWICE INTO THE CAR IN FRONT OF ME. WHEN THE POLICE AND FIREMEN CAME, THE POLICEMAN STOOD NEXT TO MY WINDOW AND ASKED ME TO PUT THE CAR IN NEUTRAL SO THAT THE FIREMEN COULD PUSH THE CAR OUT OF THE ROAD. THE CAR ACCELERATED IN REVERSE AND ALMOST RAN OVER THE FIREMEN. THE POLICEMAN NOTED THIS IN HIS REPORT. I WAS ON AIRPORT BLVD. WITHIN 1 MILE OF THE MOBILE AIRPORT. MY CAR WAS TAKEN TO LEXUS OF MOBILE WHERE THEY COULD NOT REPRODUCE THE PROBLEM. I NEVER DROVE THE CAR AGAIN BECAUSE I HAD NO CONFIDENCE IN IT. I FELT THAT THIS INFORMATION MIGHT BE OF HELP TO SOMEONE LOOKING INTO THE TOYOTA PROBLEMS.
NHTSA complaint #10322102 — an unverified report by a vehicle owner.
at 85,000 milesSeverna Park, MD
VEHICLE SPEED CONTROL
ACCELERATION STUCK, RPMS LOCK IN AT ABOUT 2000. FAILURE OCCURS ABOUT ONCE OR TWICE DAY, BUT USUALLY ONLY IF THE AIR CONDITION IS TURNED OFF. THIS HAS BEEN GOING ON FOR YEARS NOW WITH MY VEHICLE. I TURN OFF VEHICLE AND RESTART IT TO CORRECT THE PROBLEM AND REGAIN CONTROL OF THE ACCELERATOR, IT ALMOST ALWAYS RETURNS AFTER RESTART. I BELIEVE THIS MAY BE CAUSED BY FAULT IN LEXUS ELECTRONIC THROTTLE SYSTEM AND SINCE YOU ALL ARE FINALLY INVESTIGATING THIS I THOUGHT I SHOULD REPORT IT IN CASE YOU WOULD LIKE TO EXAMINE MY VEHICLE SINCE IT OCCURS SO OFTEN. I WAS TOLD BY LEXUS I SHOULD PURCHASE A NEW THROTTLE BODY, I HAVEN'T DONE SO BECAUSE I DO NOT SEE HOW THAT WILL CORRECT MY ACCELERATOR FROM STICKING IN ONE POSITION DURING DRIVING AND I BELIEVE THIS IS MORE OF A SERIOUS SAFETY ISSUE NOW WITH THE RECALLS FINALLY BEING DONE.
NHTSA complaint #10305077 — an unverified report by a vehicle owner.
at 109,633 milesFountain Valley, CA
AIR BAGS:FRONTAL
THIS HAPPENED WITH NO WARNING. STEERING WHEEL WAS HARD TO TURN COUNTER CLOCKWISE AND WOULD BIND WHEN TURNED ALMOST ALL THE WAY. I TURNED IT ALL THE WAY AND THERE WAS A LOUD "SNAP" SOUND. I THEN NOTICED THE AIR BAG LIGHT CAME ON IN THE DASH. AFTER THE "SNAP" IT WAS EASIER TO TURN THE STEERING WHEEL CLOCKWISE AND COUNTER CLOCKWISE. I DON'T KNOW WHAT IS WRONG BUT WILL TAKE THE CAR TO THE DEALER TO CHECK THIS OUT.
NHTSA complaint #10246855 — an unverified report by a vehicle owner.
at 103,000 milesStafford, VACrash
VEHICLE SPEED CONTROL
TIME, DATE AND LOCATION: MONDAY, MAY 19 AT APPROXIMATELY 3:30 PM AT THE BLOCKBUSTER PARKING LOT IN STAFFORD, VA VEHICLE: 1998 LEXUS LS400 I WAS PULLING INTO A PARKING SPACE IN FRONT OF THE BLOCKBUSTER. I HAD MY FOOT ON THE BRAKE TO SLOWLY PULL INTO THE SPACE. SUDDENLY, THE ENGINE REVVED AND THE CAR JUMPED THE CURB AND REPEATEDLY HIT THE FRONT OF THE BLOCKBUSTER. I PUSHED DOWN HARD ON THE BRAKE, BUT IT WOULD NOT RESPOND. I PUT THE CAR IN PARK AND THE CAR STOPPED.
NHTSA complaint #10228267 — an unverified report by a vehicle owner.
at 110,700 milesSeverna Park, MD
ELECTRICAL SYSTEM:STARTER ASSEMBLY
1. VEHICLE HAS TROUBLE STARTING. 2. STARTER FAILURE. HAVE TO TURN IGNITION SEVERAL TIMES (15-20) TO GET THE STARTER TO ROTATE. I KNOW THERE WAS A NHTSA CAMPAIGN 98V016000 ON THE 1995 THROUGH 1997 LEXUS LS400 FOR THE STARTER ASSEMBLY DUE TO IMPROPER ASSEMBLY OF THE TERMINAL FOR THE MAGNETIC SWITCH. MY QUESTION IS CAN MY VEHICLE BE COVERED UNDER THIS CAMPAIGN CONSIDERING THE 1998 LS400 WAS BUILT IN 1997. ALSO CAN THIS CAUSE AN UNDERHOOD FIRE IN MY VEHICLE WHILE I'M CONTINUING TO START MY VEHICLE WITH THIS PROBLEM PERSISTING? THANK YOU FOR YOUR TIME. 3. VEHICLE HAS NOT BEEN REPAIRED YET.
NHTSA complaint #10144033 — an unverified report by a vehicle owner.
FAR Hills, NJ
UNKNOWN OR OTHER
THE VEHICLE WAS DAMAGED WITH ALTERED PAPER AND THE REAR PASSENGER PANEL WAS SCRAPED BEHIND THE TIRE. IT APPEARED AS THOUGH THIS DAMAGE WAS PRE-EXISTING. *BF THE DAMAGES OCCURRED WHILE BEING SIPPED FROM FLORIDA TO NEW JERSEY.
NHTSA complaint #10109471 — an unverified report by a vehicle owner.
at 82,697 milesSeverna Park, MD
SUSPENSION:FRONT:STABILIZER BAR
DRIVING AT 25 MPH I HEARD A BEEPING SOUND AND THE VSC OFF LIGHT ON THE DASH CAME UP ALONG WITH THE CHECK ENGINE LIGHT. I BELIEVE MY VEHICLE THEN WENT INTO FAIL SAFE MODE BECAUSE THE VEHICLE WOULD NO LONGER ALLOW ME TO ACCELERATE WITH GAS PEDAL. HOWEVER VEHICLE WOULD MOVE APPROXIMATELY 12(MPH) ON ITS OWN WHEN I RELEASE CONSTANT PRESSURE FROM THE BRAKE PEDAL. WHEN I PLACED IN NEUTRAL OR PARK POSITION, RPM'S WOULD RISE TO ABOUT 2000(RPM). TURNED OFF POWER TO VEHICLE AND RESTARTED, STILL VEHICLE WOULD ONLY MOVE 12(MPH) ON ITS OWN. AGAIN POWERED DOWN VEHICLE AND RESTARTED THEN TURNED OFF THE VSC BEFORE THE CAR WOULD SCAN FOR TROUBLE AND THIS ACTION RETURNED TO ME CONTROL OVER THE VEHICLE. I NOTICED THE GS300 AND GS400 LEXUS WAS RECALLED APRIL 16, 1998-NHTSA CAMPAIGN ID NUMBER 98V080000. MY QUESTION IS IF THE SAME VSC SYSTEM IS ON THE LS400, I BELIEVE IT SHOULD RECEIVE EQUAL TREATMENT IF PERHAPS THIS PROBLEM IS RELATED IN SOME ODD WAY TO THE YAW RATE SENSOR.
NHTSA complaint #10102593 — an unverified report by a vehicle owner.
Southaven, MS
VEHICLE SPEED CONTROL
STOPPED AT A RED LIGHT AND THE CAR ACCELERATED TO THE POINT IT WAS SPINNING TIRES. CAR WAS PUT INTO PARK AND THE CAR WAS BROUGHT UNDER CONTROL.
NHTSA complaint #10098321 — an unverified report by a vehicle owner.
West Bloomfield, MI
VEHICLE SPEED CONTROL
CONSUMER STATES WHILE APPLYING BRAKES SUUDENLY VEHICLE SURGED FORWARD. DEALER NOTIFIED.
NHTSA complaint #10032159 — an unverified report by a vehicle owner.
West Bloomfield, MI
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES WHILE APPLYING BRAKES SUUDENLY VEHICLE SURGED FORWARD. DEALER NOTIFIED.
NHTSA complaint #10032159 — an unverified report by a vehicle owner.
Houston, TXCrash
VEHICLE SPEED CONTROL
WHILE TRYING TO PARK, VEHICLE SUDDENLY SURGED FORWARD AND RAN INTO A STORE BEFORE STOPPING. CONSUMER HAD BRAKES APPLIED. CONTACTED DEALER. *AK JLG
NHTSA complaint #8010515 — an unverified report by a vehicle owner.
Brookland, NYCrash
VEHICLE SPEED CONTROL:LINKAGES
WHILE PARKING VEHICLE AT 5 MPH, AND WITHOUT WARNING, VEHICLE SUDDENLY LUNGED FOWARD, SLAMMING INTO A WALL. VEHICLE WAS TOWED TO A BODY SHOP. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8002725 — an unverified report by a vehicle owner.
Scarsdale, NYCrash1 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
AT A STOP VEHICLE LURCHED OUT OF CONTROL AND ACCELERATED WITHOUT TOUCHING GAS PEDAL. BRAKES DID NOT STOP VEHICLE, AND REARENDED ANOTHER VEHICLE. DAMAGED HOOD AND GRILL ON VEHICLE. CONTACTED DEALER AND VEHICLE WAS REPAIRED.
NHTSA complaint #891432 — an unverified report by a vehicle owner.
Scarsdale, NYCrash1 injured
VEHICLE SPEED CONTROL
AT A STOP VEHICLE LURCHED OUT OF CONTROL AND ACCELERATED WITHOUT TOUCHING GAS PEDAL. BRAKES DID NOT STOP VEHICLE, AND REARENDED ANOTHER VEHICLE. DAMAGED HOOD AND GRILL ON VEHICLE. CONTACTED DEALER AND VEHICLE WAS REPAIRED.
NHTSA complaint #891432 — an unverified report by a vehicle owner.
Rockledge, FL
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DRIVING UNDER NORMAL CONDITIONS, TRACTION CONTROL WARNING BEEPER AND LIGHT WOULD COME ON, CAR WOULD SWERVE AS BRAKES AND ACCELLERATOR WOULD ACTUATE WITHOUT INPUT FROM DRIVER. THIS HAPPENED FOUR TIMES OVER THE PAST YEAR. EACH TIME CAR WAS TAKEN TO DEALERSHIP. THEY SAY THEY CAN'T DUPLICATE THE PROBLEM SO TAKE CAR BACK AND BRING IT IN WHEN IT DOES IT AGAIN. WE HAVE DONE THAT 4 TIMES NOW. PROBLEM DOES NOT GET FIXED. WHILE WE CAN'T PREDICT WHEN IT WILL OCCUR, THE SWERVING WAS MORE PRONOUNCED ON THIS LAST EPISODE AND ALMOST CAUSED VEERING INTO ON-COMING TRAFFIC. THIS CAR IS NOW IN THE DANGEROUS LIVES THREATENING PROBLEM CATEGORY. WHILE EVERYONE AT LEXUS WE HAVE CONTACTED IS POLITE, ETC. THE PROBLEM DOES NOT GET SOLVED AND THEY WANT US TO TAKE THE CAR BACK AND, "BRING IT IN WHEN IT HAPPENS AGAIN." THAT IS NOT A SOLUTION, IT IS A HAND BACK THE PROBLEM TO THE CUSTOMERACTION. WE ARE CONCERNED THAT PROBLEM WILL CAUSE A SERIOUS ACCIDENT, ANT THINK THAT THE MAUFACTURER SHOULD TAKE THE CAR BACK, CHANGE OUT EVERY COMPUTER, SENSOR, AND CHIP RELATED TO ANY SYSTEM THAT COULD ACTUATE THE TRACTION CONTROL SYSTEM PHENOMENA WE ARE EXPERIENCING. WE HAVE CONTACTED LEXUS OF US IN TORRANCE, CA. AND THE DEALERSHIP HERE IN MELBOURNE F WE ALSO CONTACTED NHTSA BY PHONE AND SPOKE TO A REP WHO ASSIGNED AN ID# 607064 AND SAID FORMS WOULD BE SENT TO US BY MAIL. WE HAVE NOT YET RECEIVED ANYTHING. THIS IS TO ASK FOR HELP IN GETTING THIS PROBLEM FIXED BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED.L.TEM THAT.
NHTSA complaint #743094 — an unverified report by a vehicle owner.
Rock Ledge, FL
SUSPENSION:FRONT
AUTOMATIC TRACTION CONTROL LIGHT COMES ON, THERE IS A BEEPING SOUND, AND VEHICLE SWERVES LIKE IT IS GOING INTO A CURVE, USUALLY TO LEFT. PROBLEM WILL OCCUR RANDOMLY OVER 40 MPH, WEATHER CONDITIONS DO NOT PLAY A FACTOR IN DEFECT. *AK CONSUMER STATES WHEN PROBLEM OCCURS, THE ACCELERATOR, BRAKES, AND STEERING ARE ACTUATED WITHOUT ANY INPUT FROM THE DRIVER AND PROBLEM IS NOT WEATHER RELATED, DEALER HAS KEPT VEHICLE LONG PERIODS OF TIME, ONE INSTANCE FOR ALMOST 1 MONTH, ALWAYS COMES BACK AND CAN NOT FIGURE OUT THE PROBLEM, CONSUMER FEELS THE PROBLEM IS RELATED TO COMPUTER OR SENSOR DEFECT. *SLC
NHTSA complaint #883407 — an unverified report by a vehicle owner.
Rock Ledge, FL
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
AUTOMATIC TRACTION CONTROL LIGHT COMES ON, THERE IS A BEEPING SOUND, AND VEHICLE SWERVES LIKE IT IS GOING INTO A CURVE, USUALLY TO LEFT. PROBLEM WILL OCCUR RANDOMLY OVER 40 MPH, WEATHER CONDITIONS DO NOT PLAY A FACTOR IN DEFECT. *AK CONSUMER STATES WHEN PROBLEM OCCURS, THE ACCELERATOR, BRAKES, AND STEERING ARE ACTUATED WITHOUT ANY INPUT FROM THE DRIVER AND PROBLEM IS NOT WEATHER RELATED, DEALER HAS KEPT VEHICLE LONG PERIODS OF TIME, ONE INSTANCE FOR ALMOST 1 MONTH, ALWAYS COMES BACK AND CAN NOT FIGURE OUT THE PROBLEM, CONSUMER FEELS THE PROBLEM IS RELATED TO COMPUTER OR SENSOR DEFECT. *SLC
NHTSA complaint #883407 — an unverified report by a vehicle owner.
Industry, CA
TIRES
THE BRIDGESTONE TIRES ON THE VEHICLE EXPERIENCED TWO FLATS ON BOTH RIGHT REAR AND LEFT REAR WITHIN 4 MONTHS, CONSUMER REPLACED ALL THE BRIDGESTONE TIRES DUE TO PROBLEMS, TIRES WERE REPLACEMENT TIRES NOT ORIGINAL EQUIPMENT. *MJS
NHTSA complaint #559667 — an unverified report by a vehicle owner.