FaultScore

Lexus LS400 seat belt problems

25 of the 424 complaints filed about the Lexus LS400 are about the seat belts — 6% of everything owners reported. The worst model year for it is 1995.

25

Complaints

6%

Share of all complaints

1

Crashes

0

Fires

Seat Belts complaints by model year

1990 LS400 3 12.0%
1991 LS400 1 4.0%
1992 LS400 2 8.0%
1993 LS400 1 4.0%
1994 LS400 6 24.0%

Median failure at 150,000 miles

1995 LS400 10 40.0%

Median failure at 113,300 miles

1996 LS400 1 4.0%

Median failure at 100,000 miles

1999 LS400 1 4.0%

Median failure at 80,000 miles

What owners said

1995 Lexus LS400 at 201,000 miles Hayward, CA

SEAT BELTS

THE SEAT BELT TENSIONERS ON BOTH DRIVER AND PASSENGER SIDE WILL NOT RETRACT LEAVING A LARGE AMOUNT OF SLACK WHEN FASTENED CREATING A SAFETY ISSUE IN THE RESULT OF A CRASH. SEAT BELTS WILL NOT RETURN TO THEIR ORIGINAL POSITION WHEN UNFASTENED. UPON DOING A SEARCH ONLINE IT SEEMS THE PROBLEM IS VERY COMMON IN THIS MODEL VEHICLE. OWNERS HAVE HAD VARYING DEGREES OF FINANCIAL ASSISTANCE FROM LEXUS REGARDING REPAIRS AND REPLACEMENTS. SAFETY ISSUES SUCH AS THIS SHOULD BE COVERED REGARDLESS OF AGE OF VEHICLE MUCH LIKE TAKATA AIRBAGS ARE COVERED. THIS WAS A DESIGN FLAW BY THE MANUFACTURER AND COULD BE ARGUED THAT SUCH FLAWS RENDERS THE VEHICLE UNSAFE FOR USE/SALE.

NHTSA complaint #11078380 — an unverified report by a vehicle owner.

1994 Lexus LS400 at 150,000 miles Stockton, CA

SEAT BELTS

BOTH SEAT BELTS ON DRIVER AND PASSENGER SIDE DO NOT RETRACT.

NHTSA complaint #10659604 — an unverified report by a vehicle owner.

1994 Lexus LS400 at 219,950 miles Lewisburg, TN

SEAT BELTS

TL* THE CONTACT OWNS A 1994 LEXUS LS400. THE CONTACT STATED THAT THE FRONT SEAT BELTS FAILED TO RETRACT AND THE SEAT BELTS DID NOT FIT SNUG AROUND A PERSON. THE VEHICLE FAILED TO BE EQUIPPED WITH THREE SEAT BELTS IN THE REAR SEAT. THE FAILURE HAS CONTINUED TO RECUR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,950.

NHTSA complaint #10605509 — an unverified report by a vehicle owner.

1995 Lexus LS400 at 170,000 miles Mason, OH

SEAT BELTS

TL* THE CONTACT OWNS A 1995 LEXUS LS400. THE CONTACT STATED THAT THE SEAT BELTS WOULD NOT RETRACT AND THERE WAS ABNORMAL SLACK IN THE BELT. THE DEALER WAS CALLED AND ADVISED THE CONTACT TO REPLACE ALL THE SEAT BELTS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.

NHTSA complaint #10464409 — an unverified report by a vehicle owner.

1994 Lexus LS400 SAN Diego, CA

SEAT BELTS

BOTH DRIVER AND PASSENGER SIDE SEAT BELT DOES NOT RETRACT.

NHTSA complaint #10440577 — an unverified report by a vehicle owner.

1995 Lexus LS400 at 150,000 miles SAN Diego, CA

SEAT BELTS

SEAT BELT RETRACT ASSEMBLY FAILED. SEATBELT RETRACT ASSEMBLY, IS COVERED UNDER THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS, PART 571.209, AND STANDARD NO. 209. SPECIFICALLY, THE RETRACT ASSEMBLY IS ADDRESSED IN STANDARD 209, PARAGRAPH S5.2, (K), . THE INSTALLED SEAT BELTS FAILED TO MEET OR EXCEED THE CERTIFICATION REQUIREMENT FOR THE RETRACT ASSEMBLY. DURING THE REQUIRED TESTS THE RETRACT ASSEMBLY IS SUBJECTED TO THE FOLLOWING CYCLES OF RETRACTION: CORROSION TEST:2500 CYCLES ,TEMPERATURE RESISTANCE TEST:2500 CYCLES, DUST TEST:2500 CYCLES, AUTO LOCKING RETRACTOR TEST:5000 CYCLES, EMERGENCY LOCKING RETRACTOR:45000 CYCLES, TOTAL TEST CYCLES REQUIRED FOR DESIGN CERTIFICATION:57500 CYCLES THE VEHICLE IN QUESTION IS 16 YEARS OLD AND HAS APPROXIMATELY 150K MILES ON THE ODOMETER. TAKING INTO CONSIDERATION THE AGE AND USE OF THE VEHICLE, FOR SAKE OF PRESENTATION, WE WILL ASSUME THE CAR IS USED EVERY DAY FOR EACH OF THE SIXTEEN (16) YEARS IN SERVICE: 16 YEARS X 365 DAYS PER YEAR = 5840 DAYS ASSUMING THE CAR IS USED TWICE (2) PER DAY = 11680 CYCLES IN THIS EXAMPLE, THE SEATBELT RETRACT ASSEMBLY FAILED AT 20% OF ITS CERTIFICATION REQUIREMENT. (57500 CYCLE CERTIFICATION REQUIREMENT) ASSUMING CAR IS DRIVEN THREE (3) TIMES PER DAY = 17520 CYCLES IN THIS EXAMPLE, THE SEATBELT RETRACT ASSEMBLY FAILED AT 30% OF ITS CERTIFICATION REQUIREMENT. (57500 CYCLE CERTIFICATION REQUIREMENT) ASSUMING THE CAR IS DRIVEN FOUR (4) TIMES A DAY = 23360 CYCLES IN THIS EXAMPLE, THE SEATBELT RETRACT ASSEMBLY FAILED AT 40% OF ITS CERTIFICATION REQUIREMENT. (57500 CYCLE CERTIFICATION REQUIREMENT) LEXUS HAS BEEN NOTIFIED AND HAS REPLACED THE BELTS AND COVERED PARTS BUT NOT LABOR. THIS ISSUE APPEARS TO BE COMMON AMONG TOYOTA AND LEXUS VEHICLES. SHOULD BE A SUBJECT OF A RECALL CAMPAIGN. PLEASE RESPOND IN WRITING.

NHTSA complaint #10430591 — an unverified report by a vehicle owner.

1995 Lexus LS400 at 15,000 miles Branson, MO

SEAT BELTS

THE FRONT SEAT BELT RETRACTOR IN MY 1995 LEXUS LS-400 WILL NOT RETRACT THE SEATBELT. EVERYDAY WHEN I PULL IT OUT AND BUCKLE IT WONT RETRACT SO THAT IT IS SNUG AGAINST THE BODY, ITS LOOSE WHICH IN AN ACCIDENT COULD RESULT IN INJURY BECAUSE THE SEATBELT COULDN'T DO ITS JOB. LEXUS DEALER REFUSES TO DO ANYTHING ACCEPT REPLACE THE WHOLE SYSTEM WHICH IS OVER $250 (PER SEAT) WHICH WAS A FAULTY DESIGN FROM THE FACTORY.

NHTSA complaint #10276431 — an unverified report by a vehicle owner.

1995 Lexus LS400 at 113,300 miles Littleton, CO

SEAT BELTS

FRONT SEAT BELTS BECOME LOOSE AND DO NOT HUG CLOSE TO YOUR CHEST ONCE THE CAR IS STARTED. I HAVE CHECKED LEXUS FORUMS AND HAVE FOUND OTHER LEXUS OWNERS HAVE THE SAME PROBLEM. IT APPEARS TO BE A DESIGN FLAW IN THAT THE RETRACTOR SYSTEM IS A DUAL RECOIL SYSTEM THAT IS ACTUATED BY A SECONDARY RELAY ONCE THE CAR IS STARTED. THE SECONDARY RETRACTOR IS SUPPOSED TO GIVE YOU MORE FREEDOM WHEN THE CAR IS RUNNING BUT SEEMS TO BECOME EXCESSIVELY LOOSE TO THE POINT OF HANGING DOWN AWAY FROM YOUR BODY. I FEAR IN THE EVENT OF AN ACCIDENT THE SEAT BELTS WILL BE OF NO USE AND THUS THIS IS A VERY DANGEROUS SAFETY ISSUE.

NHTSA complaint #10269945 — an unverified report by a vehicle owner.

1991 Lexus LS400 Bristol, TN

SEAT BELTS

1 - SEAT BELTS TO NOT FULLY AUTOMATICALLY RETRACT BY THEMSELVES IN COOL WEATHER.

NHTSA complaint #10253004 — an unverified report by a vehicle owner.

1999 Lexus LS400 at 80,000 miles OAK Park, CA

SEAT BELTS

THE SEAT BELTS ON MY CAR DO NOT RETRACT OR STAY TIGHT ON ME ANYMORE. THEY CONTINUE TO LOOSEN AS I DRIVE. THEY ARE STIFF ALMOST BRITTLE. THE STEERING WHEEL DOES NOT MOVE OUT LIKE IT USED TO. NOW IT MOVES AWAY FROM THE DASH IN AN UPWARD DIRECTION TOWARD MY FACE.

NHTSA complaint #10229242 — an unverified report by a vehicle owner.

1994 Lexus LS400 Santa Rosa, CA

SEAT BELTS:FRONT:RETRACTOR

DRIVER SIDE AND PASSENGER SIDE SEAT BELTS DO NOT RETRACT PROPERLY...

NHTSA complaint #10155460 — an unverified report by a vehicle owner.

1995 Lexus LS400 SAN Diego, CA

SEAT BELTS:FRONT:RETRACTOR

FRONT SEAT BELTS DO NOT RETRACT WHILE DRIVING.

NHTSA complaint #10149369 — an unverified report by a vehicle owner.

1994 Lexus LS400 LAS Vegas, NV

SEAT BELTS:FRONT:RETRACTOR

ALL OF THE SEAT BELTS IN THE VEHICLE DO NOT RETRACT BACK, MAKING THE SEAT BELT LOOSE. THIS CAN BE DANGEROUS IF THE DRIVER AND PASSENGERS WERE TO BE IN AN ACCIDENT. MANUFACTURER WILL BE NOTIFIED BY CONSUMER.

NHTSA complaint #10109601 — an unverified report by a vehicle owner.

1996 Lexus LS400 at 100,000 miles Bartow, FL

SEAT BELTS:FRONT:RETRACTOR

VEHICLE WAS HAVING A PROBLEM WITH THE SEAT BELTS RETRACTING. THE SEAT BELT DID NOT GO BACK INTO ITS ORIGINAL POSITION AFTER IT WAS EXTENDED. PROVIDE FURTHER DETAILS.

NHTSA complaint #10064857 — an unverified report by a vehicle owner.

1995 Lexus LS400 at 110,000 miles Pleasant Grove, UT

SEAT BELTS:FRONT:RETRACTOR

THE CONSUMER COMPLAINED ABOUT A SEAT BELT PROBLEM. THE SEAT BELTS DID NOT RETRACT WHEN THE VEHICLE WAS IN USE. *AK

NHTSA complaint #10052284 — an unverified report by a vehicle owner.

1995 Lexus LS400 at 90,000 miles LA Conner, WA

SEAT BELTS

BOTH OF THE FRONT SEAT BELTS WERE INOPERATIVE. THEY FAILED TO RETRACT BACK INTO THE HOLSTER. THE DEALERSHIP TOLD THE CONSUMER THE SEAT BELTS WOULD BE REPLACED, BUT HAD NOT DONE SO AS OF JAN 10, 2004.

NHTSA complaint #10052017 — an unverified report by a vehicle owner.

1993 Lexus LS400 Mississauga, 00

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

THE FRONT SEAT BELT BECAME UNBUCKLED WITHOUT PUSHING THE RELEASE BUTTON. ALSO, FRONTO SEAT BELT GOT STUCK IN THE LOCKED POSITION.

NHTSA complaint #10046126 — an unverified report by a vehicle owner.

1994 Lexus LS400 at 102,376 miles Seabrook, TX

SEAT BELTS

I OWNED A LEXUS 1994 LS400 CAR. I HAD A SAFETY COMPLAINT AGAINST LEXUS FOR PRODUCING FAULTY SEAT BELTS. MY FRONT PASSENGER SEAT BELT DOES NOT FULLY RETRACT TO PROVIDE THE NECESSARY TENSION TO PROTECT THE SEATED PASSENGER IN THE EVENT OF A COLLISION. FORTUNATELY FOR ME, THERE HAD BEEN NO ACCIDENTS SO FAR. THIS HAD BEEN A SAFETY ISSUE SINCE THE INCIDENT DATE. I DID NOT REPORT THIS COMPLAINT BECAUSE I DID NOT KNOW THIS WONDERFUL WEB-SITE EXISTED AT THE TIME.

NHTSA complaint #10016499 — an unverified report by a vehicle owner.

1995 Lexus LS400 Lauderhill, FL Crash

SEAT BELTS

AIRBAGS FAILED TO DEPLOY DURING HEAD ON COLLISION EXCEEDING 30 MPH. DT

NHTSA complaint #768715 — an unverified report by a vehicle owner.

1995 Lexus LS400 Redwood City, CA

SEAT BELTS

DRIVER'S SIDE SEATBELT DOES NOT TAKE UP THE SLACK. WHILE DRIVING IT IS NOT TIGHT.

NHTSA complaint #890345 — an unverified report by a vehicle owner.

Other Lexus LS400 problems