12 of the
123 complaints about the 2010 Lexus RX350 are about the
engine — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
116,672 miles.
The contact owns a 2010 LEXUS RX350. The contact stated while driving 65 mph, she saw light white smoke floating through the air which she initially assumed came from the vehicle ahead of her. As she exited the highway and came to a stop, the low oil pressure warning light illuminated with an abnormal knocking sound coming from the engine. The contact pulled over and called her brother for assistance. Upon inspection, the contact's brother discovered that there was no oil in the vehicle, even though the vehicle had received an oil change five days prior. The contact called the local dealer who offered to tow the vehicle to the dealer to be inspected. The contact declined the tow, and instead had the vehicle towed to Lexus of Pleasanton (4345 Rosewood Dr, Pleasanton, CA 94588) where the mechanic discovered that the engine oil cooler pipe was fractured. The contact discovered an unknown recall on the vehicle. The manufacturer was notified of the failure. The contact was informed that the Vin was not under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 199,000.
NHTSA complaint #11422808 — an unverified report by a vehicle owner.
at 199,000 milesOrinda, CA
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
The contact owns a 2010 LEXUS RX350. The contact stated while driving 65 mph, she saw light white smoke floating through the air which she initially assumed came from the vehicle ahead of her. As she exited the highway and came to a stop, the low oil pressure warning light illuminated with an abnormal knocking sound coming from the engine. The contact pulled over and called her brother for assistance. Upon inspection, the contact's brother discovered that there was no oil in the vehicle, even though the vehicle had received an oil change five days prior. The contact called the local dealer who offered to tow the vehicle to the dealer to be inspected. The contact declined the tow, and instead had the vehicle towed to Lexus of Pleasanton (4345 Rosewood Dr, Pleasanton, CA 94588) where the mechanic discovered that the engine oil cooler pipe was fractured. The contact discovered an unknown recall on the vehicle. The manufacturer was notified of the failure. The contact was informed that the Vin was not under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 199,000.
NHTSA complaint #11422808 — an unverified report by a vehicle owner.
at 69,800 milesNionville, VA
ENGINE
OIL COOLING LINE BLEW OUT! ALL OIL BLEW OUT OF ENGINE WITHIN MINUTES. I WAS STOPPED IMMEDIATELY WITH ENGINE WARNING AND HAD TO HAVE EMERGENCY TOW. THE REDESIGNED PART WAS ORDERED FROM LEXUS AT A COST PLUS SHIPPING OF $90. THE TOTAL REPAIR WAS $170. THIS IS A FAULTY PART WITH RUBBER LINE THAT HAS SINCE BEEN REDESIGNED ALL METAL--NO RUBBER. LEXUS HAS ACKNOWLEDGED THE DESIGN FLAW BUT NO RECALL.
NHTSA complaint #11217344 — an unverified report by a vehicle owner.
at 123,345 milesShelby Township, MI
ENGINE
MY WIFE WAS COMING FROM WORK IN THE EARLY MORNING ON APRIL 1, 2019 AT HIGHWAY SPEED AROUND 70 TO 75MPH. ALL OF A SUDDEN SHE COULD HEAR BIG NOISE COMING OUT OF ENGINE, WARNING LIGHTS STARTED COMING ON THE DASH AND SHE COULD MANGE TO STOP THE CAR IN THE EMERGENCE LANE. SHE COULD SMELL THE OIL BURNING FROM THE FRONT. THE VEHICLE WAS TOWED TO THE AUTO SHOP AND WAS EVALUATED NEXT WEEK. THEY TOLD ME THAT ENGINE HAVE BIG HOLES IN THE FRONT, REAR AND AT THE BOTTOM. TRANSFER CASE ALSO GOT A BIG HOLE ALONG WITH THE BATTERY. THE VEHICLE HAS HAD A REGULAR OIL CHANGE AND ROUTING INSPECTION IN ALL THE PREVIOUS YEARS. I HAVE SHOWN THIS TO COUPLE OF REPAIR SHOPS AND THEY TOLD ME THAT THEY HAVE NEVER SEEN THIS KIND OF INSTANCE IN ANY VEHICLE AND ESPECIALLY LEXUS.
NHTSA complaint #11197035 — an unverified report by a vehicle owner.
at 160,000 milesHamilton, NJ
ENGINE
OIL HOSE LEAK. OIL PIPE WHICH CONNECTS TO THE ENGINE. WHILE DRIVING THE HOSE WILL LEAK AND YOU WILL NEVER BE ADVISED THAT THE OIL IS LOW. "A SERVICE BULLETIN" WENT OUT TO REPLACE THE PLASTIC HOSE TO METAL. WHEN YOU TAKE THE CAR TO THE DEALERSHIP THEY TRY TO TELL YOU ITS NOT A SAFETY ISSUE BUT AN ENGINE NOT RECEIVING OIL AND YOUR TRUCK JUST BREAKING DOWN IS A SAFETY ISSUE.
NHTSA complaint #11075795 — an unverified report by a vehicle owner.
at 89,223 milesWexford, PA
ENGINE
MY CAR STARTED LEAKING OIL ALL OVER MY DRIVEWAY AND INTO THE GARAGE, AS SOON AS I REALIZED WHAT HAPPENED I DROVE IT TO THE DEALER. DEALER SAID FRONT OIL COOLER HOSES WERE LEAKING AND THAT I WAS NOT THE FIRST. DEALER ASKED LEXUS TO RECALL AND WERE REFUSED. THIS DEFECT IS ALL OVER THE INTERNET SINCE THE COMPANY USED RUBBER HOSE INSTEAD OF METAL WHICH THEY USED TO USE AND SHOULD HAVE CONTINUED TO USE. THE PART WAS COVERED UNDER WARRANTY BUT MY DRIVEWAY AND GARAGE FLOOR ARE RUINED. THE COMPANY 1-800 NUMBER SERVICE PERSON WAS RUDE. I WAS NEVER NOTIFIED THIS PART WAS A PROBLEM. OTHER DRIVERS ARE BEING STRANDED ON ROADWAYS AND THEIR ENGINES ARE BLOWING UP. PLEASE HELP. THIS NEEDS A CLASS ACTION SUIT OR A FORCED RECALL.
NHTSA complaint #11019220 — an unverified report by a vehicle owner.
at 330,000 milesLevittown, NYFire
ENGINE
TAKATA RECALL. STARTED CAR IN THE MORNING DROVE IT TO WORK DIDN'T SMELL ANYTHING IT WAS ABOUT 34MILES ALL HIGHWAY.PARKED THE CAR ( THE CAR WAS NOT IN MOTION AT THE TIME)WENT OUT IN 15 MIN AND THE WHOLE FRONT END WAS ON FIRE. CALLED FIRE DEPARTMENT BY THE TIME THEY GOT HERE IT WAS TO LATE.THIS WAS ON PRIVATE PROPERTY CON EDISON OF NEW YORK. THE CAR ONLY HAD 32,000 MILE AND WAS ONLY MAINTAINED BY LEXUS ALL SERVIVE RECORDS THEY HAVE NOW ITS GOING TO COST ME 18,0000 FOR UPGRADE OR ANOTHER CAR WHEN THIS CAR WAS IN MINT CONDITION DON'T HAVE ANY REPAIR RECORDS THEY WERE STORED IN THE CAR. LEXUS HAS ALL THE CAR RECORDS. THE CAR WENT IN DECEMBER FOR STATE INSPECTION AND OIL CHANGE NOTHING WAS BROUGHT TO OUR ATTENTION
NHTSA complaint #11016297 — an unverified report by a vehicle owner.
at 110,000 milesSteamboat Springs, COCrash
ENGINE
WHILE SLOWLY PULLING INTO PARKING SPACE IN THE PARKING LOT OF THE LOCAL POST OFFICE, WITH FOOT ON BRAKE PEDAL CAR QUICKLY ACCELERATED FORWARD WITH ENGINE REAVING. CAR SHOT FORWARD GOING OVER CONCRETE CAR STOPS TOWARD A CREEK AND SMASHED INTO A STAND OF TREES. DRIVER AIRBAGS DEPLOYED. COMPLETE FRONT OF VEHICLE INCLUDING HOOD AND WINDSHIELD WERE SMASHED AND DRIVEN INTO ENGINE COMPARTMENT. I BELIEVE THIS IS A CASE OF UNINTENDED ACCELERATION CAUSED BY THE VEHICLE MALFUNCTIONING. THERE HAVE BEEN MULTIPLE DOCUMENTED COMPLAINTS OF THIS HAPPENING IN LEXUS RX 350 VEHICLES. THE FLOOR MAT WAS SECURELY IN PLACE AND HAD NOT MOVED AND THE DRIVER INSISTS HER FOOT WAS ON THE BRAKE PETAL AT ALL TIMES. THERE WERE NO OBSTRUCTIONS IN OR AROUND THE ACCELERATOR PETAL OR THE BRAKE. PARAMEDICS WERE CALLED TO SCENE AND A POLICE REPORT WAS FILED.
NHTSA complaint #11016005 — an unverified report by a vehicle owner.
at 151,000 milesWoodbridge, VA
ENGINE
THE "ENGINE MAINTENANCE REQUIRED" LIGHT WILL NOT RESET ANYMORE AFTER AN OIL CHANGE...EVEN AFTER YOU FOLLOW THE STEPS IN THE USERS MANUAL. IT USED TO WORK BECAUSE I'VE DONE IT BEFORE. NOW, NO MATTER WHAT I DO, IT WON'T RESET.
NHTSA complaint #10693769 — an unverified report by a vehicle owner.
at 69,000 milesFOR Myers, FL
ENGINE AND ENGINE COOLING
THE ENGINE MAKES A NOISE LIKE A SLOPPY PISTON OR A ROD KNOCKING. THE CAR IS A 2010 LEXUS RX350 WITH 69,000 MILES. WHAT IS INTERESTING HERE IA THE FACT THAT THE ISSUE WAS DISCUSSED WITH THE SERVICE GROUP ON A RECENT CONFRENCE CALL BUT THE STAFF WAS TOLD TO KEEP IT QUIET. IS TOYOTA PLAYING THE GAMES AGAIN?
NHTSA complaint #10371186 — an unverified report by a vehicle owner.
at 4,000 milesGibsonia, PA
ENGINE AND ENGINE COOLING:ENGINE
AS I REVERSE OUT OF MY DRIVEWAY, WHICH IS ON AN INCLINE, ONTO A FLAT MAIN ROADWAY, THE VEHICLE STALLS (WHILE STILL IN REVERSE). THIS HAS HAPPENED MULTIPLE TIMES ON MY 2010 LEXUS RX 350, AS WELL AS PREVIOUSLY ON MY 2008 LEXUS 350.
NHTSA complaint #10325553 — an unverified report by a vehicle owner.
at 1,700 milesLivingston, NJ
ENGINE AND ENGINE COOLING
I HAVE A NEW 2010 LEXUS RX 350 KEEP STALLING WHILE I WAS WAITING FOR TRAFFIC LIGHT, PROBLEM STATED SOON AFTER I STARTED DRIVING , WHILE MILEAGE WAS AROUND 1500, WHEN THE CAR STALLED ABS (ANTI BRAKE SYSTEM) SIGN SHOWED UP. I TOOK THE CARS SEVERAL TIMES BACK TO LEXUS, THEY USED THEIR COMPUTER TO CHECK COMPUTER RECORDS OF MY CARS AND CLAIMED NOTHING WRONG WITH THE CAR, UNTIL THE THIRD TIME I WENT BACK , THE BRAKE MALFUNCTION WARNING SIGN SHOWED UP WHILE LEXUS'S TECHNICIAN WAS INSIDE THE CAR WITH ME, THEN THEY KEPT THE CAR 10 DAYS AND REPAIRED THE PROBLEM, BUT STILL CLAIMED NOTHING ELSE IS WRONG WITH THE CAR, CANNOT EXPLAIN WHY THE CAR STALLED, THEY CLAIMED COMPUTER OF MY CAR DIDN'T RECORD ANY STALLED HISTORY THEREFORE NO PROOF CAR STALLING PROBLEM. I TOLD THEM THE COMPUTER OF MY CAR IS SO DEFECT THAT THEY DIDN'T FIND BRAKE MALFUNCTION PROBLEM UNTIL THE SIGN SHOWED UP IN DASHBOARD, WHY ARE THEY STILL RELY ON THE COMPUTER? THEY KEPT THE CAR FOR 10 DAYS TO REPAIR A BRAKE, HOW COME IT TAKES 10 DAYS? I BELIEVE THEY FOUND OUT THAT THE CAR HAS MORE THAN BRAKE PROBLEMS, AND THEY KNOW ALL THE LEXUS CAR HAS POTENTIAL PENDING PROBLEM, EITHER ELECTRONICALLY OR COMPUTER THAT CONTROL THE ELECTRONIC , IMAGINE IF MY CAR STALLED WHILE I WAS DRIVING ON THE HIGH WAY, FOR THE SAFETY OF ALL THE CARS ON THE STREET, YOUR DIVISION SHOULD LOOK INTO THE PROBLEM OF NOT ONLY TOYOTA BUT ALSO LEXUS AND OTHER CARS MADE BY TOYOTA MOTOR INC.
NHTSA complaint #10305340 — an unverified report by a vehicle owner.