Owners have filed 25 complaints
about the 2022 Lincoln Aviator Phev with NHTSA between 2022 and 2025.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the Lincoln Aviator Phev. 50 means typical for this
model; 100 means roughly double.
Severity — 100
36% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
How 2022 compares with every other Lincoln Aviator Phev
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2022 Lincoln Aviator Phev
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Driver Assist & Collision Avoidance
520.0%
3 crashes, 0 fires · median 13,433 mi
Electrical System
520.0%
1 crashes, 0 fires
Engine & Cooling
416.0%
Other & Unspecified
28.0%
Fuel & Propulsion
28.0%
Suspension
28.0%
Seats
14.0%
Windows, Mirrors & Wipers
14.0%
Acceleration & Cruise Control
14.0%
Brakes
14.0%
1 crashes, 0 fires
Airbags
14.0%
1 crashes, 0 fires
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2022peak 4Mar 2025
NHTSA investigations into the 2022 Lincoln Aviator Phev
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2022 Lincoln Aviator Phev
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22V187000
HYBRID PROPULSION SYSTEM
Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator vehicles equipped with the 3.0L plug-in hybrid powertrain. The inlet charge port harness bus bar may become unseated, leading to a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
Oxford, CT1 injured
UNKNOWN OR OTHER
After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) Wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works. 2) More concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) No warning light displayed or sound to indicate an obstruction or pending crash 2) Nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3’ more then same thing happened. Then another 3’ it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I’m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all. I suspect these 2 safety issues are related to Lincoln’s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.
NHTSA complaint #11515102 — an unverified report by a vehicle owner.
Oxford, CT1 injured
ELECTRICAL SYSTEM
After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) Wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works. 2) More concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) No warning light displayed or sound to indicate an obstruction or pending crash 2) Nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3’ more then same thing happened. Then another 3’ it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I’m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all. I suspect these 2 safety issues are related to Lincoln’s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.
NHTSA complaint #11515102 — an unverified report by a vehicle owner.
Oxford, CT1 injured
VISIBILITY/WIPER
After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) Wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works. 2) More concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) No warning light displayed or sound to indicate an obstruction or pending crash 2) Nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3’ more then same thing happened. Then another 3’ it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I’m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all. I suspect these 2 safety issues are related to Lincoln’s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.
NHTSA complaint #11515102 — an unverified report by a vehicle owner.
camera did not detect parked vehicle when backing out of driveway no warning before collision with parked vehicle
NHTSA complaint #11505816 — an unverified report by a vehicle owner.
Bonita, CACrash
BACK OVER PREVENTION: WARNINGS
camera did not detect parked vehicle when backing out of driveway no warning before collision with parked vehicle
NHTSA complaint #11505816 — an unverified report by a vehicle owner.
Bonita, CACrash
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
camera did not detect parked vehicle when backing out of driveway no warning before collision with parked vehicle
NHTSA complaint #11505816 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Oxford, CT
SEATS
Safety issue that occurs while driving that nearly caused me to drive off rd multiple times, has been reported by others on Lincoln forum & appears to be pervasive safety issue. 2nd row seat automatically folds down, moves up & slams into back of drivers seat, even WHILE driving. Happened sev times, twice at night while on Hwy doing 70mph. Had to pull off Hwy, push seat back & relatch. 2 hrs later, it happened again. Previously, dealer looked at but couldn’t ID cause. Now, tech reports button on top of 2nd row seat was stuck down even though it ‘looks’ like it’s not. Some have had dealer replace the button but after a few mos the new one gets stuck. Others report theirs is stuck down & since car’s out of warranty, they need to pay to fix it (to avoid an accident). Urging NHTSA to investigate as this is a significant safety concern.
NHTSA complaint #11649958 — an unverified report by a vehicle owner.
Arlington, VA
ELECTRICAL SYSTEM
I had damage to my electrical system caused by rodents chewing wires. Upon researching this issue I have found that Ford Motor Company has used soy-based wire coatings which has led to this being a consistent problem with this vehicle. Not only did this cost me $1,500+ dollars to repair which is not covered by warranty it clearly presents a safety hazard in a hybrid vehicle with a high voltage system. It isn't right that Ford Motor Company sticks me with this bill nor is is right that this is allowed to go on without them being responsible to replace affected wiring.
NHTSA complaint #11637250 — an unverified report by a vehicle owner.
at 8,530 milesVirginia Beach, VA
BACK OVER PREVENTION
The contact owns a 2022 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while the vehicle was reversing at approximately 3 MPH, the back-over prevention camera screen turned blue. The contact stated that the failure was intermittent however, after turning off and restarting the vehicle on several occasions the vehicle regained normal functionality. The failure mileage was 8,530. Parts distribution disconnect.
NHTSA complaint #11582338 — an unverified report by a vehicle owner.
Oxford, CT1 injured
UNKNOWN OR OTHER
After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) Wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works. 2) More concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) No warning light displayed or sound to indicate an obstruction or pending crash 2) Nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3’ more then same thing happened. Then another 3’ it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I’m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all. I suspect these 2 safety issues are related to Lincoln’s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.
NHTSA complaint #11515102 — an unverified report by a vehicle owner.
Oxford, CT1 injured
ELECTRICAL SYSTEM
After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) Wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works. 2) More concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) No warning light displayed or sound to indicate an obstruction or pending crash 2) Nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3’ more then same thing happened. Then another 3’ it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I’m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all. I suspect these 2 safety issues are related to Lincoln’s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.
NHTSA complaint #11515102 — an unverified report by a vehicle owner.
Oxford, CT1 injured
VISIBILITY/WIPER
After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) Wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works. 2) More concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) No warning light displayed or sound to indicate an obstruction or pending crash 2) Nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3’ more then same thing happened. Then another 3’ it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I’m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all. I suspect these 2 safety issues are related to Lincoln’s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.
NHTSA complaint #11515102 — an unverified report by a vehicle owner.
camera did not detect parked vehicle when backing out of driveway no warning before collision with parked vehicle
NHTSA complaint #11505816 — an unverified report by a vehicle owner.
Bonita, CACrash
BACK OVER PREVENTION: WARNINGS
camera did not detect parked vehicle when backing out of driveway no warning before collision with parked vehicle
NHTSA complaint #11505816 — an unverified report by a vehicle owner.
Bonita, CACrash
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
camera did not detect parked vehicle when backing out of driveway no warning before collision with parked vehicle
NHTSA complaint #11505816 — an unverified report by a vehicle owner.
Gaylord, MICrash
AIR BAGS
Brakes failed, car crashed, imminent crash warning system did not come on and air bags did not deploy in direct frontal crash.
NHTSA complaint #11485965 — an unverified report by a vehicle owner.
Gaylord, MICrash
ELECTRICAL SYSTEM
Brakes failed, car crashed, imminent crash warning system did not come on and air bags did not deploy in direct frontal crash.
NHTSA complaint #11485965 — an unverified report by a vehicle owner.
Gaylord, MICrash
SERVICE BRAKES
Brakes failed, car crashed, imminent crash warning system did not come on and air bags did not deploy in direct frontal crash.
NHTSA complaint #11485965 — an unverified report by a vehicle owner.
Brooklyn, NY
SUSPENSION:FRONT:MACPHERSON STRUT
I ran over a pothole in NYC at approx 10 mph. The air suspension light came on and a warning message for service and to not driver over 35MPH. I brought the vehicle to the dealership and was told they needed to replace the full suspension system and two front struts. Vehicle has been waiting for parts for over a month.
NHTSA complaint #11467597 — an unverified report by a vehicle owner.
Brooklyn, NY
SUSPENSION
I ran over a pothole in NYC at approx 10 mph. The air suspension light came on and a warning message for service and to not driver over 35MPH. I brought the vehicle to the dealership and was told they needed to replace the full suspension system and two front struts. Vehicle has been waiting for parts for over a month.
NHTSA complaint #11467597 — an unverified report by a vehicle owner.
Park City, UT
UNKNOWN OR OTHER
I have had multiple CHECK ENGINE LIGHT issues where the description is "MALFUNCTION INDICATOR LAMP - REGULATORY" and the detailed description is a problem with THE EVAPORATIVE EMISSION SYSTEM (EVAP). My cell phone app says fuel vapors are being detected. Three separate times, this check engine light has come on. Three separate times I've brought the vehicle to the dealership. My car only has about 2577 miles on it. It came back from the dealer on Monday -- and today, Tuesday, the check engine light is back on for the 4th time.
NHTSA complaint #11462333 — an unverified report by a vehicle owner.
Park City, UT
FUEL/PROPULSION SYSTEM
I have had multiple CHECK ENGINE LIGHT issues where the description is "MALFUNCTION INDICATOR LAMP - REGULATORY" and the detailed description is a problem with THE EVAPORATIVE EMISSION SYSTEM (EVAP). My cell phone app says fuel vapors are being detected. Three separate times, this check engine light has come on. Three separate times I've brought the vehicle to the dealership. My car only has about 2577 miles on it. It came back from the dealer on Monday -- and today, Tuesday, the check engine light is back on for the 4th time.
NHTSA complaint #11462333 — an unverified report by a vehicle owner.
Louisville, KY
ENGINE
CONSTITUENT WRITES REGARDING VEHICLE STALLING ON THEIR 2022 LINCOLN AVIATOR. This is brand new vehicle with 3,000+ miles on it. The first day owned it, around 12-21, the vehicle would not go into drive. A warning message appeared that said 'high-voltage battery warning", "The hybrid powertrain system has detected a fault". It would also flash "Full Accessory Power Active". After some internet searches I found a thread in ford that said "let the car sit for 20mins and it will restart". https://www.mustangecoboost.net/threads/i-think-i-figure-out-how-to-fix-the-full-accessory-power-active.22706/#:~:text=It%20means%20you%20have%20full,press%20the%20start%20button%20again. I did that and vehicle restarted. I made an appt with my local Lincoln dealer, Bill Collins Lincoln, and they inspected the car on 1-18 thru 1-21. They did not find anything wrong with it but did find the codes. They stated they thought the battery was dead. This was impossible due to the fact I drove the car 500 miles from Alabama to KY on 12-21. Today, 2-2-22, my wife was driving home from work and the car shut off on the interstate. When I say shut off, I mean it died at 65mph. She tried to press the accelerator and the car just continued to de-accelerate. The check engine light popped up and said "Stop Safely Now". Luckily, my wife was able pull off the interstate without causing an accident. Once stopped, she turned the vehicle off and tried to restarted it. It popped the same message about "full accessory power" and the car wouldn't start. She tried the push button start to no avail, tried the remote start to no avail. Finally she used her "phone as a key" and it started. She was able to drive home. I have called Lincoln and made them aware of the issues. They have asked for me to bring the car in immediately. I informed them I would be filing a complaint here as well. This car is a $85,000 death trap. Lincoln needs to take this very seriously and an investigation needs to open to find out why this vehicle is behaving like this. It is n
NHTSA complaint #11460520 — an unverified report by a vehicle owner.
Prospect, PA
ENGINE
On 5 separate occasions my car has given me a warning saying "Stop Safely Now." When I begin to slow down, the car looses all power and I have to coast to a stop somewhere. The first time the car started back up and I was able to drive it again, the following 4 times it had to be towed. Each time I was stranded on the side of the road - once literally on the road because I was unable to get onto the berm because of high snow drifts and the car just stopped, which was a huge safety issue. Each time this has happened it has taken approximately 3 hours for a Lincoln approved tow truck to come and get the vehicle leaving me stranded in the freezing cold with multiple children and no heat in my vehicle. My speed has varied each time this has happened. One time I was in park, another time I was doing 60+MPH and the others were in-between these speeds. I have multiple videos of what happens and have provided them to Lincoln. Lincoln has replaced the battery and also the Powertrain Control Module and nether of these have corrected the problem.
NHTSA complaint #11459775 — an unverified report by a vehicle owner.
Pearland, TX
VEHICLE SPEED CONTROL
A warning appears on the dash "stop safely now" and the vehicle rapidly comes to a complete stop and is unable to be moved. This has occurred on three occasions, during 2 of which the car stalled in an active driving lane on a highway, resulting in life threatening situation. The app said "high voltage battery warning" triggered by "another event". Being investigated by Lincoln, who is re-acquiring the vehicle due to inability to appropriately diagnose and resolve the issue.
NHTSA complaint #11457308 — an unverified report by a vehicle owner.
Pearland, TX
ELECTRICAL SYSTEM
A warning appears on the dash "stop safely now" and the vehicle rapidly comes to a complete stop and is unable to be moved. This has occurred on three occasions, during 2 of which the car stalled in an active driving lane on a highway, resulting in life threatening situation. The app said "high voltage battery warning" triggered by "another event". Being investigated by Lincoln, who is re-acquiring the vehicle due to inability to appropriately diagnose and resolve the issue.
NHTSA complaint #11457308 — an unverified report by a vehicle owner.
Pearland, TX
ENGINE
A warning appears on the dash "stop safely now" and the vehicle rapidly comes to a complete stop and is unable to be moved. This has occurred on three occasions, during 2 of which the car stalled in an active driving lane on a highway, resulting in life threatening situation. The app said "high voltage battery warning" triggered by "another event". Being investigated by Lincoln, who is re-acquiring the vehicle due to inability to appropriately diagnose and resolve the issue.
NHTSA complaint #11457308 — an unverified report by a vehicle owner.
at 18,336 milesWesterville, OH
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Lincoln Aviator. The contact stated while driving at approximately 55 MPH with the cruise control activated, the vehicle unintendedly accelerated to 85 MPH. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be reset for the vehicle to operate as needed. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the sync module needed to be replaced. The vehicle was repaired; however, the failure recurred the following day. The failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 18,336.
NHTSA complaint #11453358 — an unverified report by a vehicle owner.
Louisville, KY
ELECTRICAL SYSTEM
This is brand new vehicle with 3,000+ miles on it. The first day owned it, around 12-21, the vehicle would not go into drive. A warning message appeared that said 'high-voltage battery warning", "The hybrid powertrain system has detected a fault". It would also flash "Full Accessory Power Active". After some internet searches I found a thread in ford that said "let the car sit for 20mins and it will restart". https://www.mustangecoboost.net/threads/i-think-i-figure-out-how-to-fix-the-full-accessory-power-active.22706/#:~:text=It%20means%20you%20have%20full,press%20the%20start%20button%20again. I did that and vehicle restarted. I made an appt with my local Lincoln dealer, Bill Collins Lincoln, and they inspected the car on 1-18 thru 1-21. They did not find anything wrong with it but did find the codes. They stated they thought the battery was dead. This was impossible due to the fact I drove the car 500 miles from Alabama to KY on 12-21. Today, 2-2-22, my wife was driving home from work and the car shut off on the interstate. When I say shut off, I mean it died at 65mph. She tried to press the accelerator and the car just continued to de-accelerate. The check engine light popped up and said "Stop Safely Now". Luckily, my wife was able pull off the interstate without causing an accident. Once stopped, she turned the vehicle off and tried to restarted it. It popped the same message about "full accessory power" and the car wouldn't start. She tried the push button start to no avail, tried the remote start to no avail. Finally she used her "phone as a key" and it started. She was able to drive home. I have called Lincoln and made them aware of the issues. They have asked for me to bring the car in immediately. I informed them I would be filing a complaint here as well. This car is a $85,000 death trap. Lincoln needs to take this very seriously and an investigation needs to open to find out why this vehicle is behaving like this. It is not safe to drive.
NHTSA complaint #11450033 — an unverified report by a vehicle owner.
Louisville, KY
ENGINE
This is brand new vehicle with 3,000+ miles on it. The first day owned it, around 12-21, the vehicle would not go into drive. A warning message appeared that said 'high-voltage battery warning", "The hybrid powertrain system has detected a fault". It would also flash "Full Accessory Power Active". After some internet searches I found a thread in ford that said "let the car sit for 20mins and it will restart". https://www.mustangecoboost.net/threads/i-think-i-figure-out-how-to-fix-the-full-accessory-power-active.22706/#:~:text=It%20means%20you%20have%20full,press%20the%20start%20button%20again. I did that and vehicle restarted. I made an appt with my local Lincoln dealer, Bill Collins Lincoln, and they inspected the car on 1-18 thru 1-21. They did not find anything wrong with it but did find the codes. They stated they thought the battery was dead. This was impossible due to the fact I drove the car 500 miles from Alabama to KY on 12-21. Today, 2-2-22, my wife was driving home from work and the car shut off on the interstate. When I say shut off, I mean it died at 65mph. She tried to press the accelerator and the car just continued to de-accelerate. The check engine light popped up and said "Stop Safely Now". Luckily, my wife was able pull off the interstate without causing an accident. Once stopped, she turned the vehicle off and tried to restarted it. It popped the same message about "full accessory power" and the car wouldn't start. She tried the push button start to no avail, tried the remote start to no avail. Finally she used her "phone as a key" and it started. She was able to drive home. I have called Lincoln and made them aware of the issues. They have asked for me to bring the car in immediately. I informed them I would be filing a complaint here as well. This car is a $85,000 death trap. Lincoln needs to take this very seriously and an investigation needs to open to find out why this vehicle is behaving like this. It is not safe to drive.
NHTSA complaint #11450033 — an unverified report by a vehicle owner.
Louisville, KY
FUEL/PROPULSION SYSTEM
This is brand new vehicle with 3,000+ miles on it. The first day owned it, around 12-21, the vehicle would not go into drive. A warning message appeared that said 'high-voltage battery warning", "The hybrid powertrain system has detected a fault". It would also flash "Full Accessory Power Active". After some internet searches I found a thread in ford that said "let the car sit for 20mins and it will restart". https://www.mustangecoboost.net/threads/i-think-i-figure-out-how-to-fix-the-full-accessory-power-active.22706/#:~:text=It%20means%20you%20have%20full,press%20the%20start%20button%20again. I did that and vehicle restarted. I made an appt with my local Lincoln dealer, Bill Collins Lincoln, and they inspected the car on 1-18 thru 1-21. They did not find anything wrong with it but did find the codes. They stated they thought the battery was dead. This was impossible due to the fact I drove the car 500 miles from Alabama to KY on 12-21. Today, 2-2-22, my wife was driving home from work and the car shut off on the interstate. When I say shut off, I mean it died at 65mph. She tried to press the accelerator and the car just continued to de-accelerate. The check engine light popped up and said "Stop Safely Now". Luckily, my wife was able pull off the interstate without causing an accident. Once stopped, she turned the vehicle off and tried to restarted it. It popped the same message about "full accessory power" and the car wouldn't start. She tried the push button start to no avail, tried the remote start to no avail. Finally she used her "phone as a key" and it started. She was able to drive home. I have called Lincoln and made them aware of the issues. They have asked for me to bring the car in immediately. I informed them I would be filing a complaint here as well. This car is a $85,000 death trap. Lincoln needs to take this very seriously and an investigation needs to open to find out why this vehicle is behaving like this. It is not safe to drive.
NHTSA complaint #11450033 — an unverified report by a vehicle owner.