51 of the
984 complaints filed about the Lincoln Mark Viii
are about the throttle and cruise control —
5% of everything owners reported.
The worst model year for it is 1993.
51
Complaints
5%
Share of all complaints
7
Crashes
10
Fires
Acceleration & Cruise Control complaints by model year
FIESTA LINCOLN MERCURY 1720 S MESA DR, MESA, AZ 85210 (480) 719-3090 IS REFUSING TO CORRECT ACTION UNDER RECALL 05S28 NHTSA CAMPAIGN NUMBER: 07V336000. ASSOCIATED DOCUMENT RCRIT-07V336-8625 LISTED THE CORRECT PART NUMBERS AND PROCEDURE FOR THE SPECIFIC VEHICLE THAT IS IN QUESTION. - SERVICE ADVISER [XXX] AT THE DEALERSHIP STATED THAT THEY WOULD ONLY INSTALL A HARNESS ON THE VEHICLE IF NOT LEAKING. FORD HAS PROVIDED SUPPLEMENTAL 14, WHICH LISTS A DIFFERENT PART NUMBER FOR BOTH LEAKING AND NOT LEAKING FOR THE AFFECTED VEHICLE, AND [XXX] WOULD NOT VALIDATE THE INFORMATION BEING PRESENTED TO HIM IN THE RECALL DOCUMENTATION. [XXX] ALSO STATED THAT THEY ARE UNABLE TO PERFORM ANY OF THE RECALLS AT THIS TIME DUE TO NO PARTS BEING IN STOCK TO PERFORM THE RECALL. - PARTS DEPARTMENT AT THE SAME DEALERSHIP ([XXX]) CONFIRMED THE PART NUMBER LISTED IN SUPPLEMENTAL 14 ARE IN FACT IN STOCK AND AVAILABLE TO PERFORM THE RECALL 05S28. 05S28 SUPPLEMENTAL 14 ATTACHMENT V PAGE 1 Q3 EXPLAINS THE USAGE OF THE SWITCH ASSEMBLY FOR THIS APPLICATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10619039 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE INFORMING HIM THAT THE WIRING HARNESS SWITCH COULD LEAK INTERNALLY, OVERHEAT, SMOKE, AND BURN. THE IDENTICAL FAILURE HAS OCCURRED WITH THE CONTACTS VEHICLE WHILE DRIVING. THE INSIDE OF THE VEHICLE WAS DAMAGED AND WAS REPAIRED FOR $3800. THE CONTACT STATED THAT THE DEALER DID NOT REPLACED OR REPAIR HIS WIRING HARNESS SWITCH; THEREFORE, HE HAD TO PERFORM THE REPAIR HIMSELF AND HE WILL NOT BE REIMBURSED. THE MANUFACTURER STATED THAT IF THERE WAS A A RECALL THE VEHICLE WOULD BE REPAIRED OTHER THAN THAT THE CONTACT IS LIABLE FOR THE REPAIR COSTS. NHTSA 07V336000, VEHICLE SPEED CONTROL IS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 58,730
NHTSA complaint #10284198 — an unverified report by a vehicle owner.
FORD MOTOR COMPANY, HAD A CRUISE CONTROL DEACTIVATION SWITCH THAT WAS DEFECTIVE, SO THEY DECIDED TO DO A RECALL. BUT IN STAGES, AS TO NOT SCARE OFF THE CONSUMERS. MY SON WAS DRIVING MY 1993 LINCOLN MARK VIII, TO WHICH THE CRUISE CONTROL SWITCH HAD BEEN ACTIVATING. ON 12-9-06 MY SON WAS DRIVING HIS GIRLFRIEND HOME WHEN ___ CALLED HER SISTER TELLING HER SHE WAS RIGHT DOWN THE ROAD, AND THEN ____ CALLED ME SAYING ___ CALLED __ BUT SOMETHINGS WRONG WITH CAR JUMP OR UP AND THE CALL DROPPED. THE CAR LEFT THE ROAD HITTING TREE. I RECEIVED MY RECALL IN AUGUST OF 2007. THEN THE LAB RESULTS STATED INTERNAL FAILURE OF THE 05S28 SDCS, DEATH CERTIFICATE STATES ________ CAUSE OF DEATH; SMOKE INHALATION, WHICH MEANS THE CAR WAS ON FIRE BEFORE IT HIT THE TREE,THERMAL INJURIES DUE TO FIRE,MOTOR VEHICLE COLLISION. IT'S HARD TO DRIVE WHEN YOUR BEING BURNED TO DEATH. FORD CRUISE CONTROL SWITCH FIRE DEATH AS OF THIS DATE FORD DENIES THIS CLAIM . *TR UPDATED 11/8/2017
NHTSA complaint #10257237 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1994 LINCOLN MARK VIII. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CRUISE CONTROL ACTIVATED ITSELF. THE CONTACT COULD NOT DEACTIVATE THE VEHICLE SPEED CONTROL. SHE PLACED THE VEHICLE INTO PARK AND THE ENGINE REVVED BEFORE BURSTING INTO FLAMES. THERE WERE NO INJURIES. THE CONTACT EXTINGUISHED THE FIRE, BUT THE FUEL RAIL AND FUEL PUMP WERE DAMAGED. THE VEHICLE WAS TOWED TO A MECHANIC CENTER. THE DEALER INFORMED HER TO NOTIFY THE MANUFACTURER OF THE FIRE. SHE RECEIVED A RECALL NOTICE AFTER THE FIRE OCCURRED. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000. UPDATED 3/3/09 *CN UPDATED 03/04/09.
NHTSA complaint #10255893 — an unverified report by a vehicle owner.
1994 LINCOLN MARK VIII WITH SAFETY DEFECT WITH SPEED CONTROL. CONSUMER STATES THAT THE HIS VEHICLE DID SUSTAIN THE UNDERHOOD FIRE INDICATED IN THE RECALL. THE VEHICLE WAS DEEMED A TOTAL LOSS.
NHTSA complaint #10226196 — an unverified report by a vehicle owner.
I RECEIVED A LETTER FROM FORD REGARDING RECALL #05S28, FOR THE SPEED CONTROL DEACTIVATION SWITCH BACK IN AUGUST OF 2007. I CONTACTED MY LOCAL DEALER IN FORT COLLINS, CO AND THEY DID A SNIP AND TAPE. I HAVE SINCE RECEIVED A LETTER DATED FEBRUARY 2008 STATING THAT THE PARTS WERE IN FOR MY VEHICLE TO BE REPAIRED. THE DEALERSHIP, SPRADLEY BARR, HAS SUPPOSEDLY PUT MY NAME ON A LIST TO BE CALLED WHEN THEY ARE READY TO REPAIR. I THINK IT HAS BEEN QUITE LONG ENOUGH TO WAIT FOR SUCH A PART. I CAN'T BELIEVE THAT THERE ARE SO MANY LINCOLN MARK VIII'S OUT THERE THAT MINE CAN'T GET THE PART.
NHTSA complaint #10224087 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. SHE TOOK THE VEHICLE TO A LOCAL DEALER TO HAVE THE RECALL REPAIRED. THE DEALER KEPT THE VEHICLE FOR AN HOUR AND THEN ADVISED HER THAT SHE WOULD NEED THE BRAKE LINE REPAIRED BEFORE THEY COULD PERFORM THE RECALL REPAIR. SHE CALLED THE MANUFACTURER TO REPORT THIS AND THEY INFORMED HER THAT WHATEVER THE SERVICE DEALER STATED, IS WHAT THEY ARE GOING TO HEED. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 68,000.
NHTSA complaint #10223396 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT HAD TO WAIT NINE MONTHS FOR THE PARTS. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 102,321.
NHTSA complaint #10223240 — an unverified report by a vehicle owner.
1994 AND 1995 LINCOLN MARK VIII WITH CRUISE CONTROL RECALL. CONSUMER STATES THAT THE CRUISE CONTROL WAS DISCONNECTED IN BOTH VEHICLES. HE STATES HE RECEIVED A LETTER SAYING THE PARTS WERE AVAILABLE YET WHEN REPAIRED CRUISE CONTROL DID NOT WORK ON THE 94 LINCOLN MARK VIII. *KB THE DEALER INFORMED THE CONSUMER THE 94 LINCOLN NEEDED A NEW SERVO THAT WOULD COST $436.00 AND ALSO A NEW SWITCH AND WIRING. THE CONSUMER STATED THE CRUISE CONTROL WORKED FINE BEFORE THE DEALER DISCONNECTED IT.
NHTSA complaint #10222828 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1993 LINCOLN MARK VIII. THE CONTACT STATED THAT THE ODOMETER, SPEEDOMETER, AND CRUISE CONTROL ALL MALFUNCTIONED ON HIS VEHICLE. SINCE THE FAILURES, THE ON-BOARD COMPUTER ALSO FAILED. THE CONTACT STATED THAT, BASICALLY, THE ENTIRE DASHBOARD FAILED. THE AIR RIDE SYSTEM ALSO BEGAN TO LEAK. THE DEALER STATED THAT THE PARTS FOR THE SPEEDOMETER WERE NO LONGER AVAILABLE. THE CONTACT ALSO TOOK THE VEHICLE TO THE DEALER FOR TRANSMISSION SERVICE AND IT CAME BACK WITH A TRANSMISSION LEAK. HE REPLACED A SCREW, BUT THE LEAK STILL EXISTED. THE CONTACT STATED THAT HE PAID APPROXIMATELY $7,000 FOR THE REPAIRS AND THE FAILURE STILL CONTINUED. THE CONTACT WAS SENT A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND BELIEVED THAT THE RECALL CAUSED THE OTHER FAILURES WITH THE VEHICLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 161,000 AND FAILURE MILEAGE WAS 159,000.
NHTSA complaint #10220786 — an unverified report by a vehicle owner.
IN NOV 2007 FORD MAILED ME A RECALL NOTICE ON THE CRUISE CONTROL SYSTEM ON MY 1997 MARK VIII 05S28. I IMMEDIATELY CONTACTED HARNISH LINCOLN MERCURY, PUYALLUP, WA AND WAS SCHEDUKED. IT IS A 37 MILE ROUND TRIP FROM MY HOME. THEY TOOK MY MARK VIII FOR LESS THA 1/2 HOUR AND ADVISED ME THAT FORD HAD NOT SENT THEM THE REPLACEMENT PART; BUT THEY WOULD CONTACT ME WHEN IT CAME IN. ON MARCH 4, 2008, I RECEIVED A NEW RECALL NOTICE INSTRUCTING ME TO CONTACT A DEALER. AGAIN, I CONTACTED THEIR HARNISH DEALER AND WAS SCHEDULED. AGAIN ,I DROVE THE 37 MILE ROUMD TRIP ONLY TO BE TOLD THAT FORD HAD NOT PROVIDED THE WITH THE MARK VIII REPLACEMENT PART. THEY WOULD CONTACT ME WHEM THE RECEIVED IT. I BELIEVE FORD MAY BE TRYING TO LEAD YOU TO BELIEVE THEY ARE FIXING THE PROBLEM; BUT, STALLING! AFTER ALL IT HAS BEEN 5 MONTHS SINCE I WAS FIRST NOTIFIED, AND I WOULD LIKE TO BE DRIVING A SAFE AUTO. PLEASE DO WHAT YOU CAN TO GET FORD TO STEP UP TO THEIR ASAP.
NHTSA complaint #10220456 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE WAS INFORMED EVERY MONTH THEREAFTER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. HE RECEIVED ANOTHER NOTICE IN MARCH OF 2008, WHICH STATED THAT THE PARTS WERE AVAILABLE. WHEN HE CALLED, THE DEALER STATED THAT THERE WERE NO MORE PARTS AVAILABLE AND DID NOT KNOW WHEN MORE WOULD ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 111,000. UPDATED 03/26/08.
NHTSA complaint #10220343 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE DEALER HAS NOT YET RECEIVED THE PART TO REPAIR THE VEHICLE. THE NOTICE STATED THAT THE PART WOULD BE AVAILABLE IN DECEMBER OF 2007. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,000. UPDATED 03/11/08. *LJ THE CONSUMER HAS SCHEDULED AN APPOINT FOR THE REPAIR. UPDATED
NHTSA complaint #10218807 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT RECEIVED A NOTICE FOR RECALL NUMBER 05S28 REGARDING THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT FEELS THAT THE RECALL HAS SURPASSED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 55,000. UPDATED 02-14-08
NHTSA complaint #10216358 — an unverified report by a vehicle owner.
1993 LINCOLN MARK VIII WITH SPEED CONTROL SWITCH RECALL. CONSUMER STATES THAT THE VEHICLE WAS NOT REPAIRED FOR THE PROBLEM. THE DEALER DEACTIVATED THE SWITCH BUT DID NOT REPLACE THE WIRING ASSEMBLY.
NHTSA complaint #10215045 — an unverified report by a vehicle owner.
1997 FORD MARK VIII SPEED CONTROL DEACTIVATION. DEALER STATED THAT THE PART WAS ON BACK ORDER AND WOULD NOT BE IN UNTIL MARCH 2008. CONSUMER WANTS TO REINSTALL HIS SPEED CONTROL SWITCH.
NHTSA complaint #10212752 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. THE DEALER INFORMED HIM IN DECEMBER OF 2007 THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE SPEED CONTROL SWITCH HAS NOT BEEN DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 13,000.
NHTSA complaint #10211607 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1994 LINCOLN MARK VIII. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE SWITCH WAS NOT DISCONNECTED; HOWEVER, THE CONTACT IS AWARE OF THE SAFETY HAZARD. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 150,000.
NHTSA complaint #10211365 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1995 LINCOLN MARK VIII. HE RECEIVED A SAFETY RECALL NOTIFICATION FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 07V336000) IN SEPTEMBER 2007. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL. THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE AND ADVISED NOT TO CALL BACK. THE CURRENT MILEAGE WAS 112,000 AND THERE HAD BEEN NO FAILURE TO DATE. AS OF DECEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. 1/02/08.*LJ UPDATED 12/31/07.
NHTSA complaint #10210911 — an unverified report by a vehicle owner.