28 of the
984 complaints filed about the Lincoln Mark Viii
are about the suspension —
3% of everything owners reported.
The worst model year for it is 1998.
UPDATE TO LAST COMPLAINT: THE PASSENGER SIDE HID HEADLIGHT HAS FAILED, NO REPLACEMENT EXCEPT $1000 CONVERSION KIT. HAVE TO DRIVE WITH ONLY "BRIGHTS" ON FROM NOW ON. DANGER TO MYSELF AND THOSE I'M PASSING, PLUS IF THE "BRIGHTS" AREN'T ON, THEN I HAVE NO HEADLIGHTS AND COULD GET PULLED OVER. PASSENGER SIDE BALL JOINT/CONTROL ARM BROKE WHILE DRIVING AND TIRE FELL OFF WHILE DRIVING IN PARKING LOT AT WORK. AFTER REPAIR, HEARING A BAD CREAKING NOISE. AIR SUSPENSION HAS TO FILL UP ALL THE WAY WHEN I START THE VEHICLE EVEN AFTER 5 MINUTES OF IT BEING SHUT OFF. HAVE PAID $1,200 FOR REPAIRS OF SUSPENSION AND STEERING IN 6 MONTHS. (THAT'S WITH MY DEALERSHIP EMPLOYEE DISCOUNT). SERIOUSLY, I'VE HEARD TOO MUCH ABOUT DEFECTIVE BALL JOINTS, HEADLIGHTS, NO HEAT, DOOR HANDLES SNAPPING OFF, AND THE AIR SUSPENSION GOING BAD. WHY IS FORD NOT DOING ANYTHING ABOUT THESE OBVIOUSLY DEFECTIVE PARTS??? BECAUSE THE CAR IS RARE AND THEY DON'T MAKE THEM ANYMORE???
NHTSA complaint #10865064 — an unverified report by a vehicle owner.
I'VE HAD THIS GEM SINCE 2010, BOUGHT WITH 30,000 MILES...NOW HAS 104,000 MILES. IT WAS GREAT UNTIL 2014. WHERE DO I START? (1) NO HEAT- BROKEN BLENDER DOOR ACTUATOR...MANUALLY SET IT TO THE WARM SETTING FOR THE WINTER BEHIND GLOVE BOX. (2) DRIVER'S DOOR HANDLE SNAPPED LAST YEAR(REPLACED FOR $100)...AND NOW THIS YEAR THE PASSENGER SIDE SNAPPED. (3) DOORS ARE CONSTANTLY "AJAR", ALTERNATING FROM ONE SIDE TO THE OTHER. (4) BALL JOINT IS STARTING TO WEAR BADLY, (5) DRIVER'S SEAT WON'T RECLINE, (6) STEERING WHEEL WON'T MOVE FORWARD/BACKWARD ANYMORE, (7) SUSPENSION IS STARTING TO GO...FRONT END LOWERS TO GROUND AFTER SHUTTING DOWN ENGINE. I'M SURE THERE'S MORE THAT I CAN'T THINK OF.
NHTSA complaint #10824162 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE TIRE SEPARATED FROM THE VEHICLE, CAUSING THE VEHICLE TO SUDDENLY DROP TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THE BALL JOINT WAS BROKEN. THE MECHANIC REPLACED THE BALL JOINT WITH A MASTER PRO CP426. THE CONTACT EXPERIENCED THE FAILURE A SECOND TIME, BUT WAS ABLE TO PULL OVER TO THE SHOULDER OF THE ROAD. THE MECHANIC INSPECTED THE VEHICLE AND STATED THE BALL JOINT WAS BROKEN AND REPLACED IT A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 03/24/11*LJ UPDATED 03/30/11
NHTSA complaint #10384353 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED THAT WHILE DRIVING 20 MPH OVER TRAIN TRACKS, THE FRONT PASSENGER SIDE TIRE CAME OFF AND THE VEHICLE FELL TO THE GROUND. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES BEFORE. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHO DIAGNOSED THAT THE BALL JOINT AND CONTROL ARM NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 131,000. UPDATED 3/25/11 *CN UPDATED 03/30/11
NHTSA complaint #10384340 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE LOWERED WHEN HE SHUT OFF THE ENGINE. AS OF OCTOBER 30, 2007, THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE CONTACT FELT THAT THE FRONT SUSPENSION WAS DEFECTIVE. HE STATED THAT THE FAILURE WOULD MAKE IT IMPOSSIBLE TO STEER THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. THE CONSUMER STATED THE DEFECT HAS BEEN DIAGNOSED AS A FAILURE OF THE AIR SUSPENSION SYSTEM WHEREIN ONE AIRBAG HAD DETERIORATED FAILED WITH A LEAK OR HOLE. THE CONSUMER STATED THE DEFECT INVOLVING AIR SUSPENSION HAS BEEN REPAIRED WITH ALL 4 AIR SUSPENSION SYSTEM AIRBAGS. UPDATED 11/26/07
NHTSA complaint #10207434 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE LOWERED WHEN HE SHUT OFF THE ENGINE. AS OF OCTOBER 30, 2007, THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE CONTACT FELT THAT THE FRONT SUSPENSION WAS DEFECTIVE. HE STATED THAT THE FAILURE WOULD MAKE IT IMPOSSIBLE TO STEER THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. THE CONSUMER STATED THE DEFECT HAS BEEN DIAGNOSED AS A FAILURE OF THE AIR SUSPENSION SYSTEM WHEREIN ONE AIRBAG HAD DETERIORATED FAILED WITH A LEAK OR HOLE. THE CONSUMER STATED THE DEFECT INVOLVING AIR SUSPENSION HAS BEEN REPAIRED WITH ALL 4 AIR SUSPENSION SYSTEM AIRBAGS. UPDATED 11/26/07
NHTSA complaint #10207434 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE LOWERED WHEN HE SHUT OFF THE ENGINE. AS OF OCTOBER 30, 2007, THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE CONTACT FELT THAT THE FRONT SUSPENSION WAS DEFECTIVE. HE STATED THAT THE FAILURE WOULD MAKE IT IMPOSSIBLE TO STEER THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. THE CONSUMER STATED THE DEFECT HAS BEEN DIAGNOSED AS A FAILURE OF THE AIR SUSPENSION SYSTEM WHEREIN ONE AIRBAG HAD DETERIORATED FAILED WITH A LEAK OR HOLE. THE CONSUMER STATED THE DEFECT INVOLVING AIR SUSPENSION HAS BEEN REPAIRED WITH ALL 4 AIR SUSPENSION SYSTEM AIRBAGS. UPDATED 11/26/07
NHTSA complaint #10207434 — an unverified report by a vehicle owner.
NORMAL DRIVING. FRONT AIR-RIDE SHOCK ABSORBER SYSTEM FAILURE AT 111,983 REQUIRING COMPRESSOR, SOLENOID, AIR LINES AND COMPRESSOR DRYER, RELAY; FRONT AIR-RIDE SHOCK ABSORBER FAILURE AT 133,892 REQUIRING NEW COMPRESSOR; FRONT AIR-RIDE SHOCK ABSORBER FAILURE AT 134,045 REQUIRING LEFT FRONT STRUT; FRONT AIR-RIDE SHOCK ABSORBER FAILURE AT 144,000, REQUIRED PART REPAIR CURRENTLY UNKNOWN. PARTS REPAIRED. NO OLD PARTS AVAILABLE.
NHTSA complaint #10181985 — an unverified report by a vehicle owner.
THE FRONT SUSPENSION SINKS DOWN ON THE VEHICLE, CAUSING THE FRONT TO SCRAPE ON THE GROUND. THIS IS MAKING THE ABILITY TO DRIVE DIFFICULT. MANUFACTURER WAS CONTACTED BY OWNER.*AK THE CONSUMER STATED THAT THE MAIN COMPUTER IS FAILING.
NHTSA complaint #10109284 — an unverified report by a vehicle owner.
PAID FOR NEW AIR RIDE SYSTEM AND WHEN IT FAILED. THE SERVICE DEPT. AT EUFAULA FORD REFUSED TO FIX IT. THE CAR IS A 1993 LINCOLN MARK VIII THAT WE TRADED FOR AND HAD ALL THE MECHANICAL WORK DONE AT THE SAME DEALER. AFTER SEVERAL THOUSAND DOLLARS OF REPAIR BILLS THEY EXPECT ME TO KEEP PAYING EVERY TIME I HAVE TO TAKE IT BACK FOR THE SAME THING. I ONLY WANT WHAT I PAID FOR. THE AIR RIDE SYSTEM COMPLETELY COLLAPSED AND THE CAR WAS UNDRIVABLE. IT HAD TO BE LOADED ON A FLAT BED TRUCK AND HAULED TO THEM. THEY THEN SAID THEY SLAMMED THE DOOR A FEW TIMES AND IT AIRED BACK UP. THEY LET IT SIT ON THEIR LOT FOR 5 DAYS AND CALLED ME TO SAY NOTHING WAS WRONG BECAUSE THEY COULDN'T GET IT TO DO IT AGAIN! NOW I AM STUCK WITH A CAR THAT COULD COLLAPSE AT ANY TIME ANY I CAN'T AFFORD TO GET IT FIXED. PLEASE HELP.
NHTSA complaint #10065644 — an unverified report by a vehicle owner.
THE PROBLEM STARTED A YEAR OF TWO AFTER PURCHASE. IT ABRUPTLY JERKS TO THE RIGHT ON LEFT TURNS FROM A STAND STILL OR WHILE DRIVING ON THE HIGHWAY. IT'S BEEN WORKED ON AT LEAST 4 TIMES BY THE DEALERSHIP BUT WITH NO SUCCESS. I HAVE REPORTED IT TO LINCOLN CUSTOMER SERVICE BUT GOT NO HELP.
NHTSA complaint #753105 — an unverified report by a vehicle owner.
AIR RIDE SYSTEM WAS NOT PERFORMING PROPERLY. ALSO, AIRBAGS SYSTEM LEAKED AND WOULD CAUSE LOSS OF CONTROL. CONTACTED DEALER, AND THEY STATED AIRBAGS AND PUMP NEEDED TO BE REPLACED.
NHTSA complaint #897478 — an unverified report by a vehicle owner.
FRONT END KEEPS DROPPING. AIR SUPENSION MOTOR HAS BEEN PUT IN 2-3 TIMES. CURRENTLY, HASHAPPENED AGAIN. DEALER CAN'T GIVE AN EXPLANATION WHY IT KEEPS HAPPENING.
NHTSA complaint #870651 — an unverified report by a vehicle owner.