Owners have filed 90 complaints
about the 2013 Lincoln MKT with NHTSA between 2012 and 2025.
The largest single group is the steering.
Across this model's run it ranks 3 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Lincoln MKT. 50 means typical for this
model; 100 means roughly double.
Severity — 23
4.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 36
21% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
23.5%
10,000 – 24,999 miles
58.8%
25,000 – 49,999 miles
610.5%
50,000 – 74,999 miles
1221.1%
75,000 – 99,999 miles
915.8%
100,000 – 149,999 miles
1628.1%
150,000+ miles
712.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2012peak 6Nov 2025
Recalls on the 2013 Lincoln MKT
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202005115,281 units in Canada
Suspension
Issue: On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability. Note: Vehicles previously repaired under Ford Campaign 19R01 or 19S18 do not require repair under this recall. For the Taurus model, only the SHO Performance Package model is included in this recall. Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to install improved rear suspension toe links.
Recall 201928112,211 units in Canada
Suspension
Issue: On certain vehicles, a buildup of dirt and mud could cause the rear suspension toe links to break. This could result in a sudden loss of vehicle stability. Note: This problem affects vehicles operated in Alberta, Saskatchewan and Manitoba. The unique soil properties in this region could make a toe link more likely to break. Safety Risk: A loss of stability could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.
Recall 20164117,249 units in Canada
Powertrain
On certain vehicles, the fuel pump electric module may be damaged due to high electrical current loads. This could cause the fuel pump to stop operating, which would result in the engine stalling or failing to start. A loss of motive power could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and, if required, replace the fuel pump electric module. Note: Failure of the fuel pump electric module would cause the malfunction indicator light to illuminate.
Recall 2015126132 units in Canada
Electrical
On certain limousine and hearse prep package vehicles, a vacuum pump relay internal fault could result in overheating of the relay. Additionally, the underhood vacuum pump relay connector is not sealed to prevent water and road contamination. Over time, the relay internal fault or connector contamination can increase the potential of a resistive short which could cause the relay to overheat, potentially resulting in an underhood fire causing injury and/or property damage. Correction: Dealers will replace the vacuum pump relay with an electro-mechanical relay.
Recall 2015034121 units in Canada
Structure
Certain vehicles built without 3rd row seats fail to comply with the requirements of Canada Motor Vehicle Safety Standard 210.1 - User-ready Tether Anchorages for Restraint Systems. The tether anchors are located at the base of the second row seat frames, and are covered by a cargo management load floor system. The cargo management load floor system is not marked with pictograms identifying the location of the tether anchors, which is contrary to the requirements of the standard. Correction: Dealers will replace the cargo management load floor with one that has the required identification symbol.
Recall 20142808,173 units in Canada
Powertrain
On certain vehicles, the right-side halfshaft retention clip may not have been fully engaged, and could allow the halfshaft to separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. If this were to occur while the vehicle is parked on an incline without the parking brake applied, it could result in unintended vehicle movement. Both situations could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect halfshafts for full retention and affect repairs as necessary.
Recall 201318623,612 units in Canada
Fuel System
On certain vehicles, the fuel delivery module may develop a crack which could allow fuel to leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will replace the fuel delivery module.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 119,000 milesGrimesland, NCCrash
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE STEERING LOCKED UP WHILE DRIVING AND THE VEHICLE LOST CONTROL AND RAN INTO A SIGN. THE SIGN WAS ON THE OTHER SIDE OF THE ROAD. THE FRONT BUMPER WAS TORN OFF, THE FENDER WAS BENT AND THE REARVIEW ON THE DRIVER'S SIDE WAS ALSO TORN OFF. THERE WERE NO INJURIES. THE CONTACT NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO THE DEALER DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534 919-736-3387) THEY SAID THE STEERING GEAR ASSEMBLY HAD TO REPLACED AT A COST OF $2,300.. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THAT ISSUE AND REFERRED HIM TO NHTSA. THE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #11327060 — an unverified report by a vehicle owner.
at 35,000 milesSouthfield, MIFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING IN A FUNERAL PROCESSION, SMOKE AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT UNDER THE HOOD. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN PARKED WITH THE ENGINE OFF FOR THREE HOURS. THE DRIVER STOPPED THE VEHICLE, ASKED THE PASSENGERS TO EXIT, OPENED THE HOOD, AND EXTINGUISHED THE FLAMES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH EXTINGUISHING THE FLAMES AND FILED A FIRE REPORT. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S SHOP. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN AND OUT OF THE MECHANIC SHOP FOR SIX MONTHS OUT OF THE YEAR IT HAD BEEN OWNED. PRIOR TO THE FIRE, THE VEHICLE WAS TOWED TO AMERICAN LIMOUSINE SERVICE CLEVELAND (11723 DETROIT AVE, LAKEWOOD, OH 44107) FROM WHERE IT WAS PURCHASED. THE MECHANIC MADE REPAIRS TO THE VEHICLE, BUT FAILURES STILL OCCURRED. THE VEHICLE WAS THEN TAKEN TO S&S/SUPERIOR COACH (2550 CENTRAL POINT PARKWAY, LIMA, OH 45804) WHERE THREE COMPUTER MONITORS AND WIRING WERE REMOVED FROM THE VEHICLE. THE DEALER RETURNED THE VEHICLE TO THE CONTACT A WEEK BEFORE THE FIRE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V172000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE VEHICLE WAS THEN TAKEN TO REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804, (419) 223-3673) WHERE IT CURRENTLY REMAINED FOR EVALUATION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
NHTSA complaint #11253009 — an unverified report by a vehicle owner.
at 75,000 milesSyracuse, NYFire
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE PARKED FOR APPROXIMATELY NINE HOURS, THE VEHICLE CAUGHT FIRE ON THE DRIVER SIDE TAIL LIGHT HOUSING. THE OWNER EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ARRIVED AFTER THE FIRE WAS EXTINGUISHED. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10936284 — an unverified report by a vehicle owner.
at 75,000 milesSyracuse, NYFire
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE PARKED FOR APPROXIMATELY NINE HOURS, THE VEHICLE CAUGHT FIRE ON THE DRIVER SIDE TAIL LIGHT HOUSING. THE OWNER EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ARRIVED AFTER THE FIRE WAS EXTINGUISHED. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10936284 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Marion, IA
STRUCTURE:BODY
B and C pillar trim panels have come loose requiring replacement when they fall off. One completely detached while I was driving on the interstate and was run over by a vehicle behind me.
NHTSA complaint #11697365 — an unverified report by a vehicle owner.
Marion, IA
VISIBILITY/WIPER
Rear camera requires replacement approx. every 3 years Images start getting reversed or upside down, then very grainy and then the camera completely fails altogether. When the camera fails you get a warning stating " Camera is unavailable please contact the dealership" I have put 2 cameras in the vehicle, both were Motorcraft parts purchased at the dealership. When I purchased the vehicle the dealership that sold the car to me indicated they had replaced the camera in July of 2022 with an aftermarket unit that failed on me in November of 2022. These cameras frequently fail, it is widely reported across all Ford/Lincoln vehicles. Edge, Explorer, Flex, MKT, MKX being the most widely spoken about.
NHTSA complaint #11697369 — an unverified report by a vehicle owner.
Marion, IA
BACK OVER PREVENTION: WARNINGS
Rear camera requires replacement approx. every 3 years Images start getting reversed or upside down, then very grainy and then the camera completely fails altogether. When the camera fails you get a warning stating " Camera is unavailable please contact the dealership" I have put 2 cameras in the vehicle, both were Motorcraft parts purchased at the dealership. When I purchased the vehicle the dealership that sold the car to me indicated they had replaced the camera in July of 2022 with an aftermarket unit that failed on me in November of 2022. These cameras frequently fail, it is widely reported across all Ford/Lincoln vehicles. Edge, Explorer, Flex, MKT, MKX being the most widely spoken about.
NHTSA complaint #11697369 — an unverified report by a vehicle owner.
Marion, IA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rear camera requires replacement approx. every 3 years Images start getting reversed or upside down, then very grainy and then the camera completely fails altogether. When the camera fails you get a warning stating " Camera is unavailable please contact the dealership" I have put 2 cameras in the vehicle, both were Motorcraft parts purchased at the dealership. When I purchased the vehicle the dealership that sold the car to me indicated they had replaced the camera in July of 2022 with an aftermarket unit that failed on me in November of 2022. These cameras frequently fail, it is widely reported across all Ford/Lincoln vehicles. Edge, Explorer, Flex, MKT, MKX being the most widely spoken about.
NHTSA complaint #11697369 — an unverified report by a vehicle owner.
Clarksburg, MD
UNKNOWN OR OTHER
I own a 2013 Lincoln MKT (VIN: [XXX] ). The backup camera intermittently fails when the vehicle is placed in reverse. The screen will either go completely black or show a distorted/blurred image, and it happens unpredictably. When the failure occurs, there is no usable rear visibility through the camera. This presents a significant safety hazard, especially when backing out of driveways, parking lots, and areas where pedestrians or children may be behind the vehicle. Lincoln has already issued a recall for the same backup camera malfunction on later model-year MKT vehicles, and the symptoms on my vehicle are identical to those in the recall description. However, my VIN is not currently included. I am requesting that NHTSA review this issue for potential recall expansion, as the same defect appears to affect additional production years. I have video documentation available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11696744 — an unverified report by a vehicle owner.
Montauk, NY
SUSPENSION
Both rear driver and passenger side toe links were replaced at Colonial Ford in Connecticut due to the recall. The driver side is fine, the defective part installed at Colonial Ford is the passenger side. This should be covered by Colonial Ford, as I'm at no fault for the time it took to find this defect which is not apparent until you place the vehicle on a lift and perform a professional inspection. There are no warning lamps or messages to alert the owner there is a defective part that could cause a life threatening accident with a replaced suspension part. Both Lincoln and Colonial Ford state there's nothing they can do because the replacement recall part is out of warranty, 1yr./12,000. I'd driven less than 3,000 miles when the defective replacement was found during a multi-point inspection at a different dealership. Also, the left rear toe link is fine, which proves the problem is with that specific part. Now I'm stuck with a future out of pocket replacement cost and I'm driven around with a recalled part that's more dangerous than the original. NHTSA and Lincoln should hold dealerships accountable when a life or death situation is created with an installed replacement part during a recall. Not wait for a person to get killed in an accident or a lawsuit to correct a recall replacement part defect.
NHTSA complaint #11677070 — an unverified report by a vehicle owner.
Molalla, OR
UNKNOWN OR OTHER
I purchased a used vehicle and had an open safety recall for the rear tow link replacement do to the fact that it could lose steering control and crash if not replaced so I scheduled an appointment with my local dealership to have them replaced I took it in on a Friday they called me to come pick it up asked me to return the following Friday for an alignment so I did after the following Friday's alignment my steering wheel was sideways when it was going forward it was a bad alignment so I call them back up and explain the situation and that they needed to fix it to which they called back and left a message saying that it was not part of the recall and that I would have to pay for it out of pocket which is completely incorrect as I have also confirmed with another dealership that it is part of the recall after discussing that with them they took it back in they said they'd look at it according to the paperwork they gave me when I picked it up yet again it said that he had clocked in for 2 minutes so I obviously was concerned with the alignment so I called another dealership and asked if I could take it into them. Long story shorts the safety recall had never been performed at all!
NHTSA complaint #11624612 — an unverified report by a vehicle owner.
Pensacola, FL
STRUCTURE:BODY
While traveling out of state, the latch on the passenger’s side door would not latch. Doing a quick google search, we found that in 2015 and 2020a recall was issued for a broken pawl spring tab. We did not own the car in 2015 and never received a notice for 2020. Since the door was unable to latch, I had to physically hold door while my husband drove down the interstate. We contacted our local Lincoln dealership and scheduled an appointment to be inspected. We were advised that we would have to pay for the repairs and to contact Ford. Ford was contacted and advised that the extended warranty had expired and they were not responsible. We never received a recall notice. We have appt October 8 with Lincoln dealership to be repaired since you’re unable to drive car without door flying open.
NHTSA complaint #11618618 — an unverified report by a vehicle owner.
at 121,000 milesAnaheim, CA
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the steering wheel was seized. The contact was able to drive the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The contact researched online and discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000.
NHTSA complaint #11586873 — an unverified report by a vehicle owner.
at 111,000 milesEllenboro, NC
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while stopped at a traffic signal, the light changed, and the accelerator pedal was depressed, and the contact attempted to turn the steering wheel and the steering wheel was firm. The contact was able to drive the vehicle to a local dealer. The dealer diagnosed and determined that the steering rack and pinion gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 111,000.
NHTSA complaint #11585378 — an unverified report by a vehicle owner.
Antelope, CA
ELECTRICAL SYSTEM
I applied my hazards when pulling over and once it was safe to resume, I went to turn off my hazards and they would not turn off. I tried shutting off the vehicle and restarting but nothing was clearing it. The button was not stuck either. After about 20 mins of driving with the hazards, I tried the button again and the hazards shut off. I believe there is an issue with the front control panel.
NHTSA complaint #11555955 — an unverified report by a vehicle owner.
Evart, MI
STEERING
I was driving and the power steering went out while driving. The power steering warning light came on as the steering went out. It was extremely difficult to steer the car. I was fortunate to keep my car under control and stop. Upon investigating how to fix the issue, I discovered the power steering in this vehicle is "electric power steering" thus no way for me to fix it by adding fluid, etc. I was away from home and found an independent garage which told me this seems to be a common problem in this year vehicle and that I had to take it to a Ford Dealership for repair. Upon investigating there are many complaints of this occurring in Lincoln MKT cars. I called Ford Motor Company and there has been no action by the company to alert owners of this and to fix it. This could have had serious consequences because it occurred while the car was in motion.
NHTSA complaint #11548424 — an unverified report by a vehicle owner.
at 207,000 milesNorth Chicago, IL
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 35 MPH, the power steering assist and traction control warning lights illuminated. The contact immediately felt the vehicle lose power steering assist, and the contact and pulled over. The contact turned off and restarted the vehicle to reset the power steering functionality. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the power steering assist and rack and pinion and steering gear needed to be replaced. The independent mechanic referred the contact to a dealer; however, vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 207,000.
NHTSA complaint #11526606 — an unverified report by a vehicle owner.
at 65,000 milesYukon, OK
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated that while her husband was attempting to drive out of a parking space, the power steering fault message was displayed on the instrument panel. The steering became difficult to operate. The vehicle was taken to the dealer who diagnosed that the power steering needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.
NHTSA complaint #11522506 — an unverified report by a vehicle owner.
Post Falls, ID
STEERING
the electric power steering in my 2013 Lincoln MKT fails to operate.. making this vehicle very dangerous to drive.Ford has issued a recall 15s18 for this problem, but they say my car is not included in the recall. how can that be, I have the same problem on my car... why isn't my car included?
NHTSA complaint #11487080 — an unverified report by a vehicle owner.
at 54,000 milesPost Falls, ID
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated that while his wife was driving at an undisclosed speed, the steering wheel was seized. The driver restarted the vehicle and the steering functionality returned and operated as designed. The electronic power steering fault message was displayed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The approximate failure mileage was 54,000.
NHTSA complaint #11486104 — an unverified report by a vehicle owner.
Post Falls, ID
STEERING
while driving my 2013 Lincoln MKT the steering became impossible to navigate the vehicle. Luckily we were able to get out of traffic and shut the car down. after letting it sit for a few minutes we restarted the car and it was working okay.but, the outcome could have been disastrous. being unable to steer the car in traffic could have caused an serious accident.
NHTSA complaint #11485861 — an unverified report by a vehicle owner.
Naperville, IL
STEERING
For a number of years, since purchasing vehicle new, the "Power Steering Assist Fault" light would come on upon engine startup. The MKT had only about 20,000 miles on it. I had NO POWER STEERING. Per different Lincoln mechanics, the "remedy" was to turn the car off & then restart it to clear light & restore power steering. This worked every time until this past week when after several attempts resulted in still NO POWER STEERING. I was forced to drive for 3 hrs back home with No Power Steering. I've called (2) two different Lincoln dealerships, only to be told this isn't covered under recall R15S18 & would cost approx $3,000 to repair. Why wasn't this VIN# part of the Recall? I called Ford/Lincoln & was told NHTSA decides which vehicle VIN#s are recalled, BUT, when I called NHTSA they told me specific Vehicle VIN# Recalls are designated by the Manf'r. WHAT?? NHTSA told me specific paperwork is on the site stated Manf'r responsibilty on VIN# Recalls. This Steering Problem should be repaired by Lincoln at NO Charge ! As a side note, I have NEVER received a Recall Notice on any item listed on the NHTSA site related to my 2013 Lincoln MKT, nor can I find a copy of a Recall notice specifically for a 2013 Lincoln MKT on the NHTSA website. Even though the 2013 MKT is listed on the actual Ford/Lincoln Recall Notice #, letters are only addressed to other Ford/Lincoln models
NHTSA complaint #11482186 — an unverified report by a vehicle owner.
Orlando, FL
STEERING
Power Steering Assist light came on on startup, unable to steer car. Lincoln reports steering rack needs to be replaced, and our car is not covered under the existing recall.
NHTSA complaint #11476935 — an unverified report by a vehicle owner.
at 135,000 milesLong Beach, CA
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn in either direction. The contact pulled safely off to the side of the roadway. The contact stated that the steering wheel became locked. The contact turned the vehicle on and off however, the steering wheel remained locked. The contact stated no warning light was illuminated. The vehicle was driven back to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.
NHTSA complaint #11468703 — an unverified report by a vehicle owner.
new Haven, CT
STEERING
driving at 15mph, steering locked and was very difficult to get out of traffic. power steering assist fault came on AFTER the failing. attempted to restart the car several times , power steering never re-engaged
NHTSA complaint #11462979 — an unverified report by a vehicle owner.
new Haven, CT
LANE DEPARTURE: ASSIST
driving at 15mph, steering locked and was very difficult to get out of traffic. power steering assist fault came on AFTER the failing. attempted to restart the car several times , power steering never re-engaged
NHTSA complaint #11462979 — an unverified report by a vehicle owner.
at 132,000 milesPhiladelphia, PA
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 55 MPH, the steering wheel became difficult to turn. The contact stated that the power steering and traction control warning lights were illuminated. The contact spoke to a local dealer and was informed that the VIN was not included in a recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 132,000.
NHTSA complaint #11450987 — an unverified report by a vehicle owner.
at 63,000 milesGarner, NC
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while exiting out of a parking spot, the steering wheel locked up and would not turn. The power steering fault warning light was illuminated. The contact shifted the vehicle into PARK and restarted the vehicle for the power steering functionality to return. The contact called a local dealer and was informed that the failure might be related to NHTSA Campaign Number: 15V340000 (Steering) however, the vehicle was not included in the recall. The contact was informed that there would be an out-of-pocket cost to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.
NHTSA complaint #11443663 — an unverified report by a vehicle owner.
Frisco, TX
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving at slow speeds, the power steering became inoperable. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
NHTSA complaint #11439988 — an unverified report by a vehicle owner.