157 of the
303 complaints about the 2008 Lincoln MKX are about the
airbag system — 52% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
73,000 miles.
The contact owned a 2008 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and later Campaign Number: 21V158000 (Air Bags) however, the parts to do the repairs were unavailable. The contact had made several attempts to set up recall appointments, however, the dealer kept advising her that the parts were not available. The contact stated that while driving approximately 20 MPH and following a right bend on the road she crashed into a parked vehicle. The contact stated that it was raining and the road surface was wet. The contact's vehicle crashed into the driver's side of the parked car, damaging the rear quarter panel and both doors. The contact's vehicle had damage to the front driver-side bumper and headlight, and the passenger door which was crushed by the impact. The contact stated that both side-impact air bags deployed but did not inflate and that the driver and passenger front air bags had not deployed. The contact stated that she received minor cuts to her left leg and bruises to the left side of her face, neck and shoulders. The contact stated that she had been transported by ambulance for medical attention. The contact's vehicle was towed from the scene and taken to an impound lot where it had later been declared a total loss by the contact's insurance provider. The police had filed a report. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 230,000. Parts distribution disconnect.
NHTSA complaint #11494012 — an unverified report by a vehicle owner.
at 75,000 milesSpringfield, PACrash1 injured
AIR BAGS
The contact owns a 2008 Lincoln MKX. The contact stated that while his son was pulling up to a stop sign prior to pulling into oncoming traffic and noticed a dump truck speeding that lost control and eventually crashed into the passenger side door. No air bags deployed. The driver had received injuries to their shoulder, arm, and minor whiplash. No medical attention was needed. The driver of the truck had not received any injuries. A police report was filed. The vehicle had been towed to a body shop. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
NHTSA complaint #11492865 — an unverified report by a vehicle owner.
Los Gatos, CA
AIR BAGS
I sold this vehicle over three years ago to Enterprise Car Sales in Santa Clara, CA. I have responded to these recall statements without success. Please tell me what I need to do ??
NHTSA complaint #11469039 — an unverified report by a vehicle owner.
at 134,000 milesPhiladelphia, PA
AIR BAGS
The contact owns a 2008 Lincoln MKX. The contact stated that while operating the vehicle the ABS, air bag, and check engine warning lights remained illuminated. The vehicle was taken to an independent mechanic who replaced the ABS sensor; however, the failure persisted. The local dealer and manufacturer were not notified of the failure. The failure mileage was 134,000.
NHTSA complaint #11458318 — an unverified report by a vehicle owner.
Warner Robins, GA
AIR BAGS
Takata recall. The contact owns a 2008 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and contacted the manufacturer for assistance with locating a dealer who had the parts for the recall repair; however, the manufacturer informed her that the local dealers did not yet have parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11448192 — an unverified report by a vehicle owner.
Richmond, VA
AIR BAGS
ENGINE COMPUTER /TRANSMISSION /ALT AT BILL TALLEY FORD ELECTRICAL SYSTEM INSTALLED ALT. THEN WAS TOLD I HAD TRANSMISSION PROBLEMS NEVER HAD BEFORE THEY PROGRAMED ENGINE COMPUTER TWO TIMES AND GAVE THE CAR BACK BACK TO ME WITH PROBLEMS I NEVER HAD AND COULD SOLVE
NHTSA complaint #11396324 — an unverified report by a vehicle owner.
Wilmington, CA
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14V682000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD TORRANCE AT (424-253-4976 (LOCATED AT 3111 PACIFIC COAST HWY, TORRANCE, CA 90505) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBERS: CA516177384 AND CAS16177323. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11166267 — an unverified report by a vehicle owner.
Kansas City, MO
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHTOWNE FORD LINCOLN (21 NE VIVION RD, KANSAS CITY, MO 64118, (816) 453-2710) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11161448 — an unverified report by a vehicle owner.
Dripping Springs, TX
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALERS (MAXWELL FORD, 5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 443-5000) AND (LEIF JOHNSON FORD, 501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11161004 — an unverified report by a vehicle owner.
Chandler, AZ
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIESTA LINCOLN (1720 SOUTH MESA DRIVE, MESA, ARIZONA 85210, (480) 428-3254) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AIR BAG WAS REPLACED IN DEC. 2018
NHTSA complaint #11154008 — an unverified report by a vehicle owner.
Chicago, IL
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER 16V384 MANUFACTURER RECALL NUMBER 16S26 RECALL INCOMPLETE
NHTSA complaint #11152491 — an unverified report by a vehicle owner.
Mary Esther, FL
AIR BAGS
TAKATA RECALL MY VEHICLE WAS INVOLVED IN THE TAKATA AIRBAG RECALL. I WAS APPROVED FOR A RENTAL CAR IN MAY 2018, WHICH I HAD BEEN DRIVING UNTIL 5 OCT 2018. I RECEIVED THE PHONE CALL FROM MY LOCAL FORD DEALERSHIP, GARY SMITH FORD IN FORT WALTON BEACH, FL ABOUT A WEEK PRIOR THE THE 5TH OF OCTOBER INFORMING ME MY AIRBAGS WERE IN AND I COULD BRING MY VEHICLE IN FOR REPLACEMENT. I BROUGHT IT IN FOR A 1200 APPOINTMENT ON 05 OCTOBER 2018. MY HUSBAND WENT TO PICK THE VEHICLE UP, WHICH HE HAD TO DROP OFF THE RENTAL VEHICLE BEFOREHAND AND GET THE RECEIPT TO GIVE TO THE FORD DEALERSHIP BEFORE HE COULD GET MY VEHICLE BACK. HE WAS WAITING FOR AWHILE BECAUSE THE DEALERSHIP WAS BUSY AND THEY EVENTUALLY TOLD HIM THAT THEY WOULD MAIL THE RECEIPT/SERVICE PAPERWORK TO US, WHICH WE STILL HAVE NOT RECEIVED TO THIS DAY. SINCE I RECEIVED MY VEHICLE BACK, I HAVE BEEN DRIVING IT ON A DAILY BASIS WITH NO CONCERNS. TODAY, 09 NOV 2018 AT 5:22 PM I RECEIVED A PHONE CALL FROM GARY SMITH FORD TO NOTIFY ME THAT MY AIRBAGS HAVE ARRIVED AND I MAY SCHEDULE AN APPOINTMENT TO HAVE MY VEHICLE FIXED. I TOLD THE WOMAN I HAD ALREADY BROUGHT MY VEHICLE IN ABOUT A MONTH AGO TO HAVE MY AIRBAGS REPLACED AND SHE SOUNDED SURPRISED. SHE ASKED IF I WERE STILL IN A RENTAL CAR, IN WHICH I TOLD HER NO BECAUSE MY AIRBAGS HAD SUPPOSEDLY BEEN REPLACED. SHE TRIED TO GET OFF THE PHONE WITH ME QUICKLY BUT I INTERRUPTED HER AND ASKED HER TO VERIFY IN THE SYSTEM THAT MY AIRBAGS HAD BEEN REPLACED. SHE TOLD ME SHE HAD NO RECORD OF ANY SERVICE ON MY VEHICLE IN THE SYSTEM. SHE ASKED A COWORKER, WHOM WAS APPARENTLY ABLE TO VERIFY THE SERVICE. THIS PHONE CALL LEFT ME UNEASY SO I CHECKED MY VIN ON THIS WEBSITE FOR OPEN RECALLS AND IT STATES AS OF 09 NOV 2018, THERE IS STILL AN OPEN RECALL FOR THE TAKATA AIRBAG ON MY VEHICLE. I DO NOT BELIEVE THE DEALERSHIP REPLACED MY AIRBAGS LIKE THEY HAD INFORMED ME THEY HAD.
NHTSA complaint #11150436 — an unverified report by a vehicle owner.
Temple Hills, MD
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (EAST WEST LINCOLN, 7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11149677 — an unverified report by a vehicle owner.
Conesus, NY
AIR BAGS
TAKATA RECALL I RECEIVE LETTER AFTER LETTER TELLING MY AIRBAG CAN CAUSE MY DEATH BUT YEARS LATER THE PARTS STILL HAVEN'T ARRIVED. THIS SEEMS UNACCEPTABLE. I HAVE ASKED THE DEALERSHIP TO DISABLE THE AIRBAG BUT THEY CANNOT. HOW MANY PEOPLE SHOULD DIE WAITING FOR PARTS?
NHTSA complaint #11145356 — an unverified report by a vehicle owner.
Holland, MI
AIR BAGS
TAKATA INFLATORS RECALL CONTINUED DELAYS... DRIVING AN UNSAFE VEHICLE. LINCOLN SAYS THEY DON'T KNOW WHEN REPLACEMENT AIRBAG WILL BE AVAILABLE! NOT ACCEPTABLE. NEED NHTSA INVOLVEMENT TO RESOLVE THIS MAJOR SAFETY ISSUE!
NHTSA complaint #11145216 — an unverified report by a vehicle owner.
Woodland Hills, CA
AIR BAGS
TAKATA AIRBAG RECALL
NHTSA complaint #11144747 — an unverified report by a vehicle owner.
Bronx, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT ADVISED NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT STATED THAT THE RECALL NOTIFICATION WAS RECEIVED TWO YEARS AGO. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THAT PARTS SHOULD BE AVAILABLE AT THE FOURTH QUARTER OR AT THE END OF 2018. PARTS DISTRIBUTION DISCONNECTS.
NHTSA complaint #11144302 — an unverified report by a vehicle owner.
Cairo, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION FROM THE NY DMV AND NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RC LACY FORD LINCOLN SUBARU DEALER ((519) 943-4300, 25 MAPLE AVE, CATSKILL, NY 12414) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11144529 — an unverified report by a vehicle owner.
West Bloomfield, MI
AIR BAGS
TL* TAKATA AIR BAG RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STAR LINCOLN (24350 WEST 12 MILE ROAD, SOUTHFIELD, MICHIGAN 48034, (248) 354-4900) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILALBE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11144033 — an unverified report by a vehicle owner.
Northridge, CA
AIR BAGS
I WAS NOTIFIED OF THE RECALL IN JULY 2016; NEARLY 2 1/2 YEARS LATER NOTHING HAS BEEN DONE
NHTSA complaint #11143948 — an unverified report by a vehicle owner.
Niles, MI
AIR BAGS
TAKATA RECALL, STILL WAITING ON REPAIR FOR PASSENGER SIDE AIRBAG, RECALL STARTED MARCH 2017? CAMPBELL FORD IN NILES MI. SAID NO LOANER CARS AVAILIABLE? I CALLED ANOTHER FORD DEALERSHIP THAT TOOK DOWN VIN NUMBER AND SAID THEY WOULD CALL WHEN PARTS ARE AVAILIABLE, STILL WAITING?
NHTSA complaint #11143513 — an unverified report by a vehicle owner.
Henderson, MICrash2 injured
AIR BAGS
ON JUNE 25, 2016 I WAS THE DRIVER AND WAS IN A ACCIDENT THE AIRBAG DEPLOYED AND CUT MY LEFT FOREARM OPEN. WAS TREATED AT HOSPITAL AND THEY GLUED IT TOGETHER.
NHTSA complaint #11143334 — an unverified report by a vehicle owner.
at 27,000 milesClinton Twp., MI
AIR BAGS
TAKATA RECALL RECALL NUMBER NHTSA RECALL 17V-024
NHTSA complaint #11143362 — an unverified report by a vehicle owner.
Wellington, FL
AIR BAGS
TACKATA RECALL SINCE JUNE 1 2016 DEPLOYMENT OF PASSENGER AIR BAG HAS FATAL METAL FRAGMENTS
NHTSA complaint #11143419 — an unverified report by a vehicle owner.
Scottsdale, AZ
AIR BAGS
TAKATA RECALL. I FIRST RECEIVED NOTICE IN JUNE 2016 OF THE RECALL. ANOTHER NOTICE WAS SENT IN DECEMBER 2017 INDICATING PARTS WERE NOT AVAILABLE. ANOTHER LETTER WAS SENT EARLIER THIS YEAR, STILL NO PARTS. OVER 2 YEARS IS NOT TIMELY IN RESOLVING THIS ISSUE.
NHTSA complaint #11143432 — an unverified report by a vehicle owner.
Altamonte Springs, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JUNE OF 2016. THE DEALER (PARKS LINCOLN OF LONGWOOD, 3505 N US HWY 17 92, LONGWOOD, FL 32750) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PARTS WERE INSTALLED 11/07/18. UPDATED 12/18/18
NHTSA complaint #11142692 — an unverified report by a vehicle owner.
Slidell, LA
AIR BAGS
I RECEIVED A LETTER FROM LOUISIANA OMV ABOUT AIRBAG RECALLS IN AUGUST 2018. BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE THIS FIXED. I WAS INFORMED THAT THE PARTS ARE NOT IN STOCK AND THAT THERE ARE THREE OTHER RECALLS ON THIS VEHICLE AS WELL. OVER THE PAST MONTH THEY HAVE CONTINUED TO STATE THAT THE PARTS WERE NOT IN. NOW THAT A MAN TOOK THE VEHICLE ALL OF SUDDEN THEY RECEIVED THE PARTS IN THREE DAYS. HOWEVER, NOW THEY ARE STATING THAT THEY ARE ONLY REPLACING THE PASSENGER AIRBAG AND NOT ALL AIRBAGS AS REPORTED ON THE RECALL FROM LA OMV. WHAT SHOULD I DO? MY DAUGHTER DRIVES THIS VEHICLE AND TRAVELS FOR SCHOOL I AM VERY CONCERNED ABOUT WHAT EXACTLY THEY SHOULD BE REPLACING. IF ALL AIRBAGS NEEDED TO BE REPLACED DUE TO SHRAPNEL TWO MONTHS AGO HOW IS IT NOW ONLY ONE NEEDS TO BE REPLACED?
NHTSA complaint #11142112 — an unverified report by a vehicle owner.
BIG Spring, TX
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BIG SPRING FORD, 500 W 4TH ST, BIG SPRING, TX 79720, 432-267-7424) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11141930 — an unverified report by a vehicle owner.
Amelia, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (SHEEHY FORD LINCOLN OF RICHMOND, 10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 794-0500) CONFIRMED THAT THE PART WAS UNAVAILABLE AND STATED THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE DEALER STATED THAT THERE WAS NOT AN OPTION FOR A LOANER VEHICLE DUE TO A LIMITED SUPPLY OF LOANER VEHICLES. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11139663 — an unverified report by a vehicle owner.
Glenmora, LA
AIR BAGS
I HAVE RECEIVED 2 LETTERS ABOUT AIR BAG RECALL, I HAVE REPEATEDLY CALLED VAUGH FORD IN OAKDALE LOUISIANA TO HAVE MY AIRBAGS REPLACED. I AM TOLD THEY CAN NOT GET THE PLACEMENT AIRBAGS. I CALL EVERY MONTH AND RECEIVE NO SATISFACTION, I RECEIVED A LETTER FROM THE DMV OF LOUISIANA ABOUT REPLACEMENT OF AIRBAGS. CAN YOU ASSIST?
NHTSA complaint #11139392 — an unverified report by a vehicle owner.