A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2018peak 3May 2025
Recalls on the 2017 Maserati Levante
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
17V161000
ENGINE AND ENGINE COOLING:ENGINE
Maserati North America, Inc. (Maserati) is recalling certain 2017 Levante vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or the engine may shut off.
Risk: If the transmission shifts into neutral unexpectedly or if the engine shuts down without warning, it can increase the risk of a crash.
17V046000
SEATS:FRONT ASSEMBLY:POWER ADJUST
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Risk: An electrical short can increase the risk of a fire.
16V839000
BACK OVER PREVENTION: CAMERA SYSTEM
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
Risk: If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20227085,005 units in Canada
Label
Issue: On certain vehicles, the airbag warning labels are located on the headliner under the sun visors. Canadian regulations require information about the airbag system to be provided on both sides of the sun visor. Safety Risk: This small error does not affect safety. Corrective Actions: This is not a recall. Maserati has made changes to ensure that all new vehicles have the airbag warning labels installed correctly.
Recall 2021460160 units in Canada
Tires
Issue: On certain vehicles, the tire inflation pressure label lists the wrong cold tire pressure for the tires. The pressures are below what is recommended for the load limit listed. Canadian regulations require the recommended inflation pressures to be listed on the label. Safety Risk: This small error does not affect vehicle safety. The vehicles are equipped with a Tire Pressure Monitoring System (TPMS) which will turn on the warning light if the tire pressure drops below the minimum safe inflation pressure. Corrective Actions: This is not a recall. Maserati has made changes to ensure that all new vehicles have the correct tire inflation pressure on the label.
Recall 20170331,838 units in Canada
Seats And Restraints
On certain vehicles, the seat wiring harness layout may have been routed incorrectly during manufacturing. Through normal seat adjustment, this could cause the seat wiring harness to rub against metal points on the seat/seat frame assembly. Over time, this could lead to an inoperative seat adjustment system, and in some cases could result in an electrical short to ground between the seat wiring harness and the seat adjustment motor assembly, which could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will inspect routing and will secure and protect the seat wiring harness, and if necessary, install a new seat wiring harness.
Recall 2016647507 units in Canada
Engine
Certain vehicles may contain an engine software defect which could cause the transmission to revert back to neutral or the engine to turn off and low speeds, such as in heavy traffic conditions. This could cause a loss of motive power which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the engine control module.
Recall 2016572500 units in Canada
Accessories
On certain vehicles, the Entertainment-Telematics Module (ETM) may become inoperative when subjected to temperatures below Zero degrees Celsius. If this occurs, the backup camera image would not be displayed in the ETM which could increase the risk of a crash causing injury and/or damage to property while reversing. Correction: Dealers update the Entertainment-Telematics Module.
Reports where the owner recorded a crash, a fire, an injury or a death.
Van Nuys, CACrash1 injured
SUSPENSION
I was driving and I heard a loud noise the axle broke causing me to lose control and crash into 2 park cars. I at first thought I was hit by another car but upon further research I discovered I was not hit. When we purchased the car we were told there were no prior accidents or repairs. The accident revealed various parts of the car to have bondo proving prior repairs were done. We were deceived into buying this car. If we were not lied to and were told the truth about prior repairs we would’nt of bought the car. The car is completely totaled now. This is FRAUD
NHTSA complaint #11580989 — an unverified report by a vehicle owner.
Van Nuys, CACrash1 injured
STRUCTURE:BODY
I was driving and I heard a loud noise the axle broke causing me to lose control and crash into 2 park cars. I at first thought I was hit by another car but upon further research I discovered I was not hit. When we purchased the car we were told there were no prior accidents or repairs. The accident revealed various parts of the car to have bondo proving prior repairs were done. We were deceived into buying this car. If we were not lied to and were told the truth about prior repairs we would’nt of bought the car. The car is completely totaled now. This is FRAUD
NHTSA complaint #11580989 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Highland, IN
WHEELS
Well i drove off lot and dealer didnt put Gas in the Car so half mile at stop light slowing down and when coming to full stop .Then seemed rpm went up a little then just Died.Put in park and restarted. So turning right to get in gas station the Kick Panel Falls on my feet and leg !! WTF . They already said back up camera was not working and told they would fix ,No problem i thought .But i new i had 110 home but i do Auto Recovery work for the State so i drove car to there Garage and had officer pull Data on car with 14,515 miles on 2017 Maserati Levante .So then i drove it home and parked it and went on Vacation 2 week . Came home and now it wont even start . Saying service Shifter No Bus Every light on dash flickering and on .Then looking at tires really close only on front tires of Pirelli brand all the way around by steel belt its a eight of inch gap all the way around both tires . TIres have lots of meat and no uneven wear .I really cant believe they were holding air .Must be tire Defect i think .Have pictures of all this Crazy exsperance .And ex Warranty .Im geting Towed Back to Dealer .Have not got Data that was pull yet .But wanted to cover my self from blaming me by having state police see when last time computer was accsessed0
NHTSA complaint #11663586 — an unverified report by a vehicle owner.
Highland, IN
ELECTRICAL SYSTEM
Well i drove off lot and dealer didnt put Gas in the Car so half mile at stop light slowing down and when coming to full stop .Then seemed rpm went up a little then just Died.Put in park and restarted. So turning right to get in gas station the Kick Panel Falls on my feet and leg !! WTF . They already said back up camera was not working and told they would fix ,No problem i thought .But i new i had 110 home but i do Auto Recovery work for the State so i drove car to there Garage and had officer pull Data on car with 14,515 miles on 2017 Maserati Levante .So then i drove it home and parked it and went on Vacation 2 week . Came home and now it wont even start . Saying service Shifter No Bus Every light on dash flickering and on .Then looking at tires really close only on front tires of Pirelli brand all the way around by steel belt its a eight of inch gap all the way around both tires . TIres have lots of meat and no uneven wear .I really cant believe they were holding air .Must be tire Defect i think .Have pictures of all this Crazy exsperance .And ex Warranty .Im geting Towed Back to Dealer .Have not got Data that was pull yet .But wanted to cover my self from blaming me by having state police see when last time computer was accsessed0
NHTSA complaint #11663586 — an unverified report by a vehicle owner.
Highland, IN
ENGINE
Well i drove off lot and dealer didnt put Gas in the Car so half mile at stop light slowing down and when coming to full stop .Then seemed rpm went up a little then just Died.Put in park and restarted. So turning right to get in gas station the Kick Panel Falls on my feet and leg !! WTF . They already said back up camera was not working and told they would fix ,No problem i thought .But i new i had 110 home but i do Auto Recovery work for the State so i drove car to there Garage and had officer pull Data on car with 14,515 miles on 2017 Maserati Levante .So then i drove it home and parked it and went on Vacation 2 week . Came home and now it wont even start . Saying service Shifter No Bus Every light on dash flickering and on .Then looking at tires really close only on front tires of Pirelli brand all the way around by steel belt its a eight of inch gap all the way around both tires . TIres have lots of meat and no uneven wear .I really cant believe they were holding air .Must be tire Defect i think .Have pictures of all this Crazy exsperance .And ex Warranty .Im geting Towed Back to Dealer .Have not got Data that was pull yet .But wanted to cover my self from blaming me by having state police see when last time computer was accsessed0
NHTSA complaint #11663586 — an unverified report by a vehicle owner.
Orange Park, FL
UNKNOWN OR OTHER
I’ve owned this car since Jan 2021. Throughout this time the car will show the exact problems mentioned in the Maserati Recall 338. The car will shut off while I’m in traffic, or if I’m slowly going through a yield sign the car will unexpectedly shift into neutral. I’ve tried talking to my local Maserati dealer over the years and all they keep saying is no, you have no open recalls. My car is doing exactly what the recall was for. All I want is a remedy. I’m getting nowhere, they want to charge me $300 to do diagnostics. My car was manufactured 9/2016 which is of the same time of the recalled vehicles. “ Maserati S.p.A. and MNA have determined that a defect that relates to motor vehicle safety exists in model year 2017 Maserati Levante S vehicles and Levante vehicles. Maserati S.p.A. and MNA have determined that the above described vehicles were manufactured with an engine software issue. Specifically, if the vehicle is being operated at speeds of approximately 2 miles per hour (low engine RPM), which can be encountered during heavy stop and go (bumper to bumper) traffic conditions, the transmission may shift into neutral or possibly have an engine shut down condition, thereby increasing the risk of a vehicle crash.” This quote is from your own website, yet I can’t get any remedies from Maserati. This needs to be known that all affected cars were not recalled. THIS HAS BEEN AN ONGOING PROBLEM SINCE IVE OWNED THE CAR. IT STILL HAPPENS TODAY. I’ve nearly been Tboned in traffic because my car switched to neutral. Help. I feel like this is falling on deaf ears. Several of these cars are now coming up for sale on the used car market and people need to know that these cars are dangerous.
NHTSA complaint #11608174 — an unverified report by a vehicle owner.
Orange Park, FL
ELECTRICAL SYSTEM
I’ve owned this car since Jan 2021. Throughout this time the car will show the exact problems mentioned in the Maserati Recall 338. The car will shut off while I’m in traffic, or if I’m slowly going through a yield sign the car will unexpectedly shift into neutral. I’ve tried talking to my local Maserati dealer over the years and all they keep saying is no, you have no open recalls. My car is doing exactly what the recall was for. All I want is a remedy. I’m getting nowhere, they want to charge me $300 to do diagnostics. My car was manufactured 9/2016 which is of the same time of the recalled vehicles. “ Maserati S.p.A. and MNA have determined that a defect that relates to motor vehicle safety exists in model year 2017 Maserati Levante S vehicles and Levante vehicles. Maserati S.p.A. and MNA have determined that the above described vehicles were manufactured with an engine software issue. Specifically, if the vehicle is being operated at speeds of approximately 2 miles per hour (low engine RPM), which can be encountered during heavy stop and go (bumper to bumper) traffic conditions, the transmission may shift into neutral or possibly have an engine shut down condition, thereby increasing the risk of a vehicle crash.” This quote is from your own website, yet I can’t get any remedies from Maserati. This needs to be known that all affected cars were not recalled. THIS HAS BEEN AN ONGOING PROBLEM SINCE IVE OWNED THE CAR. IT STILL HAPPENS TODAY. I’ve nearly been Tboned in traffic because my car switched to neutral. Help. I feel like this is falling on deaf ears. Several of these cars are now coming up for sale on the used car market and people need to know that these cars are dangerous.
NHTSA complaint #11608174 — an unverified report by a vehicle owner.
Orange Park, FL
ENGINE
I’ve owned this car since Jan 2021. Throughout this time the car will show the exact problems mentioned in the Maserati Recall 338. The car will shut off while I’m in traffic, or if I’m slowly going through a yield sign the car will unexpectedly shift into neutral. I’ve tried talking to my local Maserati dealer over the years and all they keep saying is no, you have no open recalls. My car is doing exactly what the recall was for. All I want is a remedy. I’m getting nowhere, they want to charge me $300 to do diagnostics. My car was manufactured 9/2016 which is of the same time of the recalled vehicles. “ Maserati S.p.A. and MNA have determined that a defect that relates to motor vehicle safety exists in model year 2017 Maserati Levante S vehicles and Levante vehicles. Maserati S.p.A. and MNA have determined that the above described vehicles were manufactured with an engine software issue. Specifically, if the vehicle is being operated at speeds of approximately 2 miles per hour (low engine RPM), which can be encountered during heavy stop and go (bumper to bumper) traffic conditions, the transmission may shift into neutral or possibly have an engine shut down condition, thereby increasing the risk of a vehicle crash.” This quote is from your own website, yet I can’t get any remedies from Maserati. This needs to be known that all affected cars were not recalled. THIS HAS BEEN AN ONGOING PROBLEM SINCE IVE OWNED THE CAR. IT STILL HAPPENS TODAY. I’ve nearly been Tboned in traffic because my car switched to neutral. Help. I feel like this is falling on deaf ears. Several of these cars are now coming up for sale on the used car market and people need to know that these cars are dangerous.
NHTSA complaint #11608174 — an unverified report by a vehicle owner.
Van Nuys, CACrash1 injured
SUSPENSION
I was driving and I heard a loud noise the axle broke causing me to lose control and crash into 2 park cars. I at first thought I was hit by another car but upon further research I discovered I was not hit. When we purchased the car we were told there were no prior accidents or repairs. The accident revealed various parts of the car to have bondo proving prior repairs were done. We were deceived into buying this car. If we were not lied to and were told the truth about prior repairs we would’nt of bought the car. The car is completely totaled now. This is FRAUD
NHTSA complaint #11580989 — an unverified report by a vehicle owner.
Van Nuys, CACrash1 injured
STRUCTURE:BODY
I was driving and I heard a loud noise the axle broke causing me to lose control and crash into 2 park cars. I at first thought I was hit by another car but upon further research I discovered I was not hit. When we purchased the car we were told there were no prior accidents or repairs. The accident revealed various parts of the car to have bondo proving prior repairs were done. We were deceived into buying this car. If we were not lied to and were told the truth about prior repairs we would’nt of bought the car. The car is completely totaled now. This is FRAUD
NHTSA complaint #11580989 — an unverified report by a vehicle owner.
at 45,000 milesHouston, TX
PARKING BRAKE
The contact owns a 2017 Maserati Levante. The contact stated while driving the arrived at a stop sign, the vehicle parking brake would engage randomly. The contact was unsure if any warning lights had been illuminated. The contact mentioned that the failure almost caused her vehicle to be rear-ended during ongoing traffic. The vehicle was taken to the dealer where the dealer did not provide a clear understanding of what needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
NHTSA complaint #11580775 — an unverified report by a vehicle owner.
Wasilla, AK
UNKNOWN OR OTHER
While driving at low speeds, under 5mph, the car will shift itself into neutral. This happens while slowing, coasting, or slow accelerations. This has caused an immediate safety issue as you lose control of the car, especially when the shift into neutral is a hard shift. This hard shift will cause you to loose traction on wet, icy, or snowy surfaces. Although this is a known issue for this model and year, the vin for my specific vehicle shows of no recalls yet the problem persists. I am listing a date of yesterday as this is the most recent occurrence, though I have experienced it for the 2 years that I have owned the vehicle and it has been reported to the used dealership that I purchased it from. There is no longer a Maserati dealer or service center in Alaska. I have been in touch with other owners here in Alaska that have experienced the same issue.
NHTSA complaint #11569584 — an unverified report by a vehicle owner.
Wasilla, AK
ENGINE
While driving at low speeds, under 5mph, the car will shift itself into neutral. This happens while slowing, coasting, or slow accelerations. This has caused an immediate safety issue as you lose control of the car, especially when the shift into neutral is a hard shift. This hard shift will cause you to loose traction on wet, icy, or snowy surfaces. Although this is a known issue for this model and year, the vin for my specific vehicle shows of no recalls yet the problem persists. I am listing a date of yesterday as this is the most recent occurrence, though I have experienced it for the 2 years that I have owned the vehicle and it has been reported to the used dealership that I purchased it from. There is no longer a Maserati dealer or service center in Alaska. I have been in touch with other owners here in Alaska that have experienced the same issue.
NHTSA complaint #11569584 — an unverified report by a vehicle owner.
Freehold, NJ
ENGINE
on or around 12 october, my levante 2017 with 85 k mileage, started showing check engine light. i called the dealership the next day. the car stalled on the highway 3-5 times before i got to the dealership. i was told that the engine is dead and the car is NOT drivable anymore. This is a safety issue. stalling on a major highway can be dangerous. There are 3-4 other cases (online searching) whose same levante 2017 model had the same issue at very low mileages. The engine on that model is faulty and maserati of north america should be held accountable and recall so that it does not become a serious issues with other drivers still on the road. I now have to pay 38k to replace the engine being ordered from Italy. Maserati of north América will not help me with this. They should recall this model to check the defect in their twin turbo engine.
NHTSA complaint #11553088 — an unverified report by a vehicle owner.
Orange Park, FL
UNKNOWN OR OTHER
I have owned this car for over 2 years now. It has been plagued with issues with the Stop/Start feature on the car. When I’m in heavy or slow traffic the car will shut off and may not restart like it’s supposed to. It will sometimes shift into neutral or park and I will have to scramble to press the engine start button then shift the car back into drive. This will also happen whenever I’m approaching a yield sign where I may not be making a complete stop. I will be slowing down and the car will go into the stop/start and shut off and may not restart and may not be in drive when I’m basically rolling out into traffic. The Maserati website says that my vehicle was recalled for an issue that it seems like I’m consistently having however Maserati website for checking vin recalls days that my car has been repaired. I’ve complained to the dealer when I took the car in for service and all I get from them is “ Turn the stop/start feature off every time you drive the car”. This is a hassle because I have to scroll to menu #6 to do so. If I’m in a hurry, I may forget. I’m so scared my car is going to kill me. We have had several close calls especially in the yield situations. I feel like something needs to be done. There are other Levante owners in my year that are having the same issue. Maserati has not fixed this problem. It is still happening today. I’m including a picture off of social media that was posted today. I’m not alone here. Please help.
NHTSA complaint #11520431 — an unverified report by a vehicle owner.
Orange Park, FL
ELECTRICAL SYSTEM
I have owned this car for over 2 years now. It has been plagued with issues with the Stop/Start feature on the car. When I’m in heavy or slow traffic the car will shut off and may not restart like it’s supposed to. It will sometimes shift into neutral or park and I will have to scramble to press the engine start button then shift the car back into drive. This will also happen whenever I’m approaching a yield sign where I may not be making a complete stop. I will be slowing down and the car will go into the stop/start and shut off and may not restart and may not be in drive when I’m basically rolling out into traffic. The Maserati website says that my vehicle was recalled for an issue that it seems like I’m consistently having however Maserati website for checking vin recalls days that my car has been repaired. I’ve complained to the dealer when I took the car in for service and all I get from them is “ Turn the stop/start feature off every time you drive the car”. This is a hassle because I have to scroll to menu #6 to do so. If I’m in a hurry, I may forget. I’m so scared my car is going to kill me. We have had several close calls especially in the yield situations. I feel like something needs to be done. There are other Levante owners in my year that are having the same issue. Maserati has not fixed this problem. It is still happening today. I’m including a picture off of social media that was posted today. I’m not alone here. Please help.
NHTSA complaint #11520431 — an unverified report by a vehicle owner.
Orange Park, FL
ENGINE
I have owned this car for over 2 years now. It has been plagued with issues with the Stop/Start feature on the car. When I’m in heavy or slow traffic the car will shut off and may not restart like it’s supposed to. It will sometimes shift into neutral or park and I will have to scramble to press the engine start button then shift the car back into drive. This will also happen whenever I’m approaching a yield sign where I may not be making a complete stop. I will be slowing down and the car will go into the stop/start and shut off and may not restart and may not be in drive when I’m basically rolling out into traffic. The Maserati website says that my vehicle was recalled for an issue that it seems like I’m consistently having however Maserati website for checking vin recalls days that my car has been repaired. I’ve complained to the dealer when I took the car in for service and all I get from them is “ Turn the stop/start feature off every time you drive the car”. This is a hassle because I have to scroll to menu #6 to do so. If I’m in a hurry, I may forget. I’m so scared my car is going to kill me. We have had several close calls especially in the yield situations. I feel like something needs to be done. There are other Levante owners in my year that are having the same issue. Maserati has not fixed this problem. It is still happening today. I’m including a picture off of social media that was posted today. I’m not alone here. Please help.
NHTSA complaint #11520431 — an unverified report by a vehicle owner.
Boston, MA
STEERING
Stop during mid high way had to restart multiple times
NHTSA complaint #11502309 — an unverified report by a vehicle owner.
Boston, MA
ENGINE
Stop during mid high way had to restart multiple times
NHTSA complaint #11502309 — an unverified report by a vehicle owner.
Boston, MA
VISIBILITY/WIPER
Stop during mid high way had to restart multiple times
NHTSA complaint #11502309 — an unverified report by a vehicle owner.
Leesburg, GA
ENGINE
My 2017 Maserati Levante when it comes to slowing down or stopping it hops in to neutral without any warning
NHTSA complaint #11492225 — an unverified report by a vehicle owner.
Mccordsville, IN
UNKNOWN OR OTHER
At slow speeds or when stopped vehicle shifts from drive into neutral by itself. Transmission May Shift into Neutral If the transmission unexpectedly shifts to neutral, or the engine shuts down, there is an increased risk of a crash. The contact stated that the issues still persist today and have almost caused two accidents.
NHTSA complaint #11466094 — an unverified report by a vehicle owner.
Elkins Park, PA
SERVICE BRAKES
While driving my 2017 maserati levante going less than 20mph I notice the road was bumpy and tried to slow down and the brakes didn't respond. It felt like I was losing control of the car I continue to pump the brakes and it made this loud sound and then car skid to a stop. Thank god no car or person was in front of me. I have experienced this twice the first time it wasn't this bad just seem like the brakes weren't responding when I press the pedal. I just purchased vehicle feb 15 2022 and its now march 25 2022 from a certified dealer that car pass all inspections. There were no warning lights on during this scary incident or after.
NHTSA complaint #11458327 — an unverified report by a vehicle owner.
Los Angeles, CA
ENGINE
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
NHTSA complaint #11424116 — an unverified report by a vehicle owner.
Los Angeles, CA
SERVICE BRAKES
When driving and approaching a stop at under 20 miles per hour, the brakes will fail and reverberate making a recoiling sound if I hit a bump or small pothole in the road. At that time, I loose control of the car because all braking systems fail. The car will continue to roll out of my control. There are no warning lights and the emergency brake also fails at this time. It is through the grace of God that I do not run into a person, auto or property. Again, this is a, "Certified" vehicle which I paid an extra $2,500/year to assure the vehicle would be safe and all additional issues would have been resolved. I have scheduled an appointment and will have the car repaired. Please follow up. Please note this is the 2nd major life threatening incident with this vehicle in the past 6 months and during the first 1,000 miles on a car that I paid an additional $2500.00 to assure that it was certified and had gone through the necessary inspections so that these issues would have been resolved prior to the release of the car from the dealership for my new purchase.
NHTSA complaint #11424121 — an unverified report by a vehicle owner.
Los Angeles, CA
FUEL/PROPULSION SYSTEM
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
NHTSA complaint #11424116 — an unverified report by a vehicle owner.
at 6,000 milesAshburn, VA
POWER TRAIN
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
NHTSA complaint #11142204 — an unverified report by a vehicle owner.