2013 Mazda CX-5 fuel system problems

FUEL/PROPULSION SYSTEM

AFTER FIXING THE ELECTRICAL PROBLEM WITH THE CAR NOT FULLY TURNING OFF, THE CAR SUDDENLY DIED IN TRAFFIC AND WOULDN'T RESTART. REPLACING MASS AIR SENSOR, O2 SENSOR, AND PLUGS, THE CAR WILL DIE IN TRAFFIC WHEN COMING TO A STOP, BUT RESTARTS IMMEDIATELY. THE CODE SAYS THIS IS A PCM PROBLEM. INTERNET RESEARCH SAYS THIS IS NOT UNCOMMON RESULTING IN SAFETY RECALLS IN OTHER YEAR MODELS. 2013 SHOULD ALSO BE RECALLED.

NHTSA complaint #11416480 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WHILE DRIVING MY VEHICLE ON THE INTERSTATE THE CAR LOST THE ABILITY TO ACCELERATE. ALL OF THE DASHBOARD LIGHTS CAME ON AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. AFTER RESTARTING THE VEHICLE I WAS ABLE TO DRIVE IT BUT I CANNOT TAKE THE VEHICLE OVER 30 MPH NOW WITHOUT IT SHUTTERING AND HAVING ACCELERATION ISSUES. THIS IS A SERIOUS AND LIFE THREATENING ISSUE THAT NEEDS TO BE FIXED FREE OF CHARGE. I HAVE FOUND OTHER REPORTS OF THIS HAPPENING BUT I SEE NO RECALL INFORMATION. THIS NEEDS TO BE FIXED BEFORE MAZDA HAS LAWSUITS FILED AGAINST THEM. THIS IS A MANUFACTURING ERROR AND NOT A USAGE ERROR. PLEASE LOOK INTO THIS.

NHTSA complaint #11413591 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I WAS DRIVING MY MAZDA 2013 CX-5 ON THE HIGHWAY, WHEN IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. I PRESSED THE THE ACCELERATED ALL THE WAY TO THE FLOOR AND MY VEHICLE WOULD NOT ACCELERATE. THE ENGINE LIGHT, LOW TIRE, AND TRACTION SYMBOLS ALL WERE LID UP ON THE DASHBOARD. I DROVE THE VEHICLE BACK HOME AT 20 MPH AS THIS IS THE MAXIMUM TOP SPEED THE VEHICLE WOULD ACCELERATE. I WILL CHECK TO SEE IF THERE IS A RECALL FOR THIS SAFETY ISSUE THAT CAN BE LIFE THREATENING.

NHTSA complaint #11258913 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

INITIALLY THE CHECK ENGINE LIGHT CAME ON WITH NO NOTICE DRIVABILITY CONCERN. USED OBD SCANNER AND RETRIEVED TWO CODES: P0172 RUNNING RICH, P013A DOWNSTREAM O2 SLOW SWITCH. TWO DAYS LATER THE CAR STALLED TWO TIME, BOTH TIMES RIGHT AFTER VEHICLE STOPPED COMPLETELY WITH BRAKE PEDAL APPLIED. STOPPED DRIVING THE VEHICLE FOR SEVERE SAFETY CONCERN AND WILL SEND THE CAR TO THE DEALERSHIP. VEHICLE HAS NOT BEEN MODIFIED, AND HAS 80K MILES, 6.5 YRS OF SERVICE, WITH REGULAR SCHEDULED MAINTENANCE.

NHTSA complaint #11244384 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WIRES ARE BURNING CAN'T TELL FROM WHERE N SMILING GAS 2013 MAZDA CX5

NHTSA complaint #11064063 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11062544 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

IN GARAGE (THANK GOODNESS & NOT ON ROAD). PUSHED BUTTON TO START ENGINE, IT TURNED OVER BUT WOULD NOT STAY STARTED, LIKE NOT GETTING ENOUGH GAS. TRIED 5 MORE TIMES TO DO THIS WITH SAME RESULT. THE KICKER IS, ONCE IGNITION WAS PUSHED TO TURN ON, I COULD NOT GET IT OFF SO THAT ALL ELECTRICAL EQUIPMENT WOULD SHUT DOWN. WAS TOLD BY MAZDA SERVICE PER CALL TO DISCONNECT NEGATIVE BATTERY CABLE ......WHICH SHUT EVERYTHING OFF. CAR WAS TAKEN ON A FLAT BED TOW TRUCK TO DEALERSHIP. STILL UNDER A CERTIFIED PRE OWNED WARRANTY, BIG JOKE! I WAS TOLD I WOULD HAVE TO PAY $110. JUST TO GET A DIAGNOSTIC TO FIGURE OUT THE PROBLEM. WAS TOLD THIS AM BY SERVICE MANAGER PROBLEM WAS A MASS AIR FLOW SENSOR, NOT COVERED UNDER WARRANTY. HOW CAN THAT BE WHEN MY EXTENDED WARRANTY PAPERWORK READS, ".....WITH NO DEDUCTIBLE ON COVERED COMPONENTS." AND THIS IS AN EXTENSION OF THE 36 THOUSAND MILE WARRANTY, I HAVE HAD THIS CAR 27. EMISSION RECALL FIXED IN FEB. 2016. THIS IS COSTING ME ALMOST $500. I WILL BE TRADING THIS 4 CYLINDER SKYACTIV SLUG ASAP.

NHTSA complaint #10870750 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THE POWER DRIVER'S SEAT RECLINES SUDDENLY WHILE DRIVING. WILL GO FROM ORIGINAL POSITION TO COMPLETELY LAID BACK WITHOUT STOPPING. I CAN'T LET ANYONE TALK SIT BEHIND ME FOR FEAR OF CRUSHING THEIR KNEES OR LEGS. ALSO HAPPENS AFTER EXITING THE VEHICLE. WILL WALK BACK TO CAR TO FIND THE SEAT FULLY RECLINED. THIS HAPPENS ALMOST EVERY TIME I DRIVE THE CAR BUT ESPECIALLY ON DAYS WHEN RUNNING ERRANDS AND IN AND OUT OF CAR MULTIPLE TIMES. CAR ALSO HESITATES WHEN ENGINE IS "COLD". SUDDEN LOSSES OF POWER WHILE DRIVING. CAR JUST SEEMS TO NOT WANT TO ACCELERATE AT TIMES.

NHTSA complaint #10840086 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I ONCE REPORTED MY VEHICLE HESITATING GOING UP OUR DRIVEWAY AND THE CHECK ENGINE LIGHT COMING ON. AFTER A WEEK AT THE DEALERSHIP SERVICE DEPARTMENT, THE SERVICE DEPT. MANAGER ASK WHAT TYPE OF GAS WE USED. MY HUSBAND ALWAYS USES ETHANOL FREE GAS, BUT A COUPLE OF TIMES WE WEREN'T CLOSE TO A STATION THAT SOLD ETHANOL FREE GAS, SO WE HAD TO BUY WHAT WE COULD FIND. WE WERE TOLD THAT USING GASOLINE WITH ETHANOL IS WHAT IS CAUSING ALL THE PROBLEMS. HE SAID TO NEVER USE GAS WITH ETHANOL IN IT. MY HUSBAND ALWAYS USES ETHANOL FREE GAS, BUT A COUPLE OF TIMES WE WEREN'T CLOSE TO A STATION THAT SOLD ETHANOL FREE GAS, SO WE HAD TO BUY WHAT WE COULD FIND. I WONDER IF ALL THE COMPLAINTS ABOUT STALLS, LUNGES, ETC., ARE DUE TO THOSE WHO HAVE HAD THE ISSUES WERE USING GAS WITH ETHANOL IN IT? HAD I KNOWN THAT I WOULD ALWAYS HAVE TO USE THAT TYPE OF GAS IN MY VEHICLE, I WOULD HAVE NOT PURCHASED IT. I'M VERY UNHAPPY ABOUT THIS AND IT IS INFORMATION THAT SHOULD HAVE BEEN GIVEN BY THE DEALERSHIP SELLING THE CAR. AND IF THEY DIDN'T KNOW THAT AT THE TIME BECAUSE IT IS A NEW VEHICLE, THEY SHOULD GIVE YOU THE OPTION TO SELL THE VEHICLE BACK TO THEM. I'M AFRAID I WON'T ALWAYS BE NEAR A STATION THAT SELL THIS SPECIFIC TYPE OF GAS, AND I DON'T WANT TO KEEP GOING THRU THIS, ESPECIALLY WHEN THE WARRANTY IS OUT. IT DEFINITELY NEEDS LOOKING INTO!

NHTSA complaint #10567984 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WHILE DRIVING VEHICLE ON FRWY, STARTED LOSING POWER FAST. AS IF THE ENGINE TURNED OFF. AT LIGHT, TRACTION LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE LIGHT CAME ON. PULLED TO SIDE OF FRWY TURNED CAR OFF, SAT THERE IN DISBELIEF. I THEN TURNED THE VEHICLE BACK ON - ONLY CHECK ENGINE LIGHT STAYED ON. HAD POWER AS IF NOTHING HAD HAPPEN DIAG FOUND CODE P1738, P0847. GALPIN MAZDA CALLED TECH LINE AND THEY WERE TOLD TO PERFORM A REFLASH TO THE PCM. THIS HAPPEN AGAIN ABOUT 2 MONTHS LATER. BUT THIS TIME ALL WARNING LIGHTS TURNED OFF AFTER RESTARTING. I WILL MENTION IT ON MY NEXT SERVICE VISIT.

NHTSA complaint #10487545 — an unverified report by a vehicle owner.