35 of the
3,269 complaints filed about the Mazda CX-5
are about the stability control —
1% of everything owners reported.
The worst model year for it is 2013.
35
Complaints
1%
Share of all complaints
0
Crashes
0
Fires
Stability & Traction Control complaints by model year
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WITH THE CHECK ENGINE, TRACTION CONTROL, AND TIRE PRESSURE MONITOR SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LESTER GLENN MAZDA (101 NJ-37 E, TOMS RIVER, NJ 08753, (888)422-5041) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 2,000.*DT*JB*DT
NHTSA complaint #11362261 — an unverified report by a vehicle owner.
THIS ISSUE HAS OCCURRED MULTIPLE TIMES WHERE I PUT MY CAR INTO PARK (THEREFORE BEING STATIONARY), PRESS THE BUTTON TO TURN OFF THE CAR AND THE CAR DOES NOT FULLY SHUT DOWN. IT APPEARS TO BE A SAFETY ISSUE WITH THE STEERING SENSOR NOT FULL RECOGNIZING THAT THE CAR IS IN PARK AND THEREFORE NOT SHUTTING OFF THE CAR COMPLETELY. IN ORDER TO GET THE CAR TO COMPLETELY SHUT OFF, THE CAR HAS TO BE SHIFTED FROM DRIVE TO PARK/ACTIVELY TURNING ON AND OFF THE CAR SOMETIMES AS MANY AS 5-6 TIMES IN ORDER FOR IT TO FULLY SHUT DOWN. I HAVE READ DOZENS OF REPORTS OF OTHER MAZDA OWNERS EXPERIENCING THE SAME PROBLEM. CARS BEING UNINTENTIONALLY LEFT ON IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO.
NHTSA complaint #11339190 — an unverified report by a vehicle owner.
WAS DRIVING WHEN CAR SHUT DOWN FOR A SECOND AND TRACTION CONTROL, TIRE LIGHT AND CHECK ENGINE LIGHT CAME ON. I HAD NO POWER AND THE REAR TIRES WERE NOT SPINNING. I PUT THE CAR IN PARK AND SHUT IT OFF. I STARTED IT BACK UP AND ONLY THE TIRE LIGHT AND ENGINE LIGHT WERE ON AND I HAD POWER. I WAS ABLE TO DRIVE ANOTHER 30 MILES BEFORE HAVING THE SAME PROBLEM.
NHTSA complaint #11337229 — an unverified report by a vehicle owner.
SAT DOWN TO START CAR. AFTER IT STARTED I THOUGHT I PUSHED THE OPEN FUNCTION FOR HATCH..INSTEAD I LOCKED IT . AFTER I CLOSED THE DOOR I SAW THAT THE FOB WAS ON PASSENGER SEAT AND ALL DOORS LOCKED.
NHTSA complaint #11308497 — an unverified report by a vehicle owner.
THE DASHBOARD INDICATORS SUDDENLY CAME ON ALL AT ONCE WHILE DRIVING ON THE HIGHWAY. AFTER PULLING OVER TO THE BREAKDOWN LANE AND PUTTING IT IN PARL, THE ENGINE WOULD NOT TURN OFF WHEN PRESSING THE ON/OFF BUTTON. AFTER ARRIVING AT OUR DESTINATION, WE NEEDED SEVERAL ATTEMPTS OF PUTTING IT IN DRIVE AND BACK TO PARK BEFORE THE ENGINE FINALLY SHUT OFF. BUT THE DASHBOARD INDICATORS REMAINED ON AND WOULD NOT TURN OFF, DRAINING THE BATTERY ALL THE WAY DOWN. THE FOLLOWING MORNING, WE HAD TO HAVE THE VEHICLE TOWED TO A NEARBY MAZDA SERVICE CENTER.
NHTSA complaint #11282872 — an unverified report by a vehicle owner.
WHEN THE CAR IS PUT INTO PARK IT DOES NOT ALWAYS REGISTER COMPLETELY. THE GEAR IS CLEARLY IN PARK, THE DOORS UNLOCK, BUT WHEN I PUSH THE IGNITION OFF THE RADIO STAYS ON. THIS APPARENTLY HAPPENS TO A LOT OF PEOPLE AND IS A FAULTY AT SHIFTER SWITCH (ACCORDING TO THE INTERNET). IT WILL OFTEN TAKE SOME FIDDLING AND 'AGGRESSIVELY' PUTTING IT INTO PARK SOMETIMES 15 TIMES BEFORE I ACTUALLY GET IT TO SHUT OFF. MAZDA HAS CHANGED THE WAY THEY MAKE THIS PART, BUT HAVEN'T ISSUED A RECALL.
NHTSA complaint #11254221 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHEN THE ENGINE WAS WARMED UP AND THE VEHICLE WAS PLACED IN PARK, THE ACCELERATOR PEDAL AUTOMATICALLY DROPPED TO THE FLOORBOARD. THE FAILURE CAUSED THE VEHICLE TO DRIVE FORWARD AND THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ROGER BEASLEY MAZDA GEORGETOWN (7551 IH 35 SOUTH, GEORGETOWN, TX 78626, 512-591-9313) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,226. *BF
NHTSA complaint #11242492 — an unverified report by a vehicle owner.
MY 2014 CX-5 WILL NOT COMPLETELY SHUT OFF. AFTER PUTTING INTO PARK AND PUSHING THE BUTTON TO TURN OFF, THE ENGINE WILL TURN OFF BUT THE AUX POWER TO THE RADIO AND DASH DO NOT TURN OFF. I HAD TO TURN THE CAR BACK ON AND PUT THE CAR IN GEAR AND BACK TO PARK MULTIPLE TIMES BEFORE IT WILL TURN OFF COMPLETELY.
NHTSA complaint #11240581 — an unverified report by a vehicle owner.
2014 CX-5 DOESN'T TURN OFF PROPERLY. I PRESS THE START/STOP ENGINE BUTTON, BUT IT CAN'T SENSE MY CAR IS IN PARK, SO THE DASH AND RADIO REMAINS ON, KILLING THE BATTERY AS A RESULT. THIS OCCURS WHEN PARKING THE CAR IN PARKING LOTS AND MY GARAGE. GETTING IT TO TURN OFF REQUIRES TURNING THE ENGINE OFF/ON OVER AND OVER AGAIN WHILE USING FORCE TO JIGGLE THE SHIFT LEVER BACK AND FORTH, WHICH CAN TAKE SEVERAL MINUTES.
NHTSA complaint #11222448 — an unverified report by a vehicle owner.
THE "SBS" SYSTEM IS A DANGEROUS ADD TO THE VEHICLE. IT IS MEANT TO WARN THE DRIVER ABOUT VEHICLES SUDDENLY SLOWING OR BRAKING IN FRONT OF YOU. THREE TIMES THIS SYSTEM HAS CAUSED ME NEAR COLLISIONS (THE SYSTEM APPLIED THE BRAKES HARD AND CAUSE THE WHEELS TOO LOCK NOT ALLOWING ME TO TAKE A SAFE DEFENSIVE ACTIONS) WHEN THE SYSTEM ACTIVATED WHEN THE "DANGER" WAS CLEARLY GONE OR I TOOK SAFE ACTION AND CHANGED LANES TO AVOID A COLLISION. THE ABOVE INCIDENTS INVOLVED ME DRIVING ON SURFACE STREETS AT POSTED SPEEDS OF 35-45 MPH. THIS ALL HAPPENED WITH IN A 2-3 WEEK SPAN OF TIME WHEN I HAD NOT DISABLED THIS FEATURE MANUALLY. THE ROAD CONDITIONS WERE DRY, DAYLIGHT HOURS AND SEMI CLEAR DAYS. ALL THE ABOVE INCIDENTS INVOLVED VEHICLES TURNING IN-FRONT OF ME. THE LAST TIME THIS INCIDENT HAPPENED WAS 05/08/19
NHTSA complaint #11209506 — an unverified report by a vehicle owner.
MY WIFE COMPLAINED ABOUT HOW SHE TRIED TO ACCELERATE AND IT DIDN'T WORK ONE RANDOM TIME WHILE SHE WAS DRIVING. I TOOK IT AROUND THE NEIGHBORHOOD TO TEST IT OUT. I WASN'T EVEN OUT OF MY BLOCK BEFORE THE INCIDENT HAPPENED. I WAS IN THE MIDDLE OF A TURN AND EVERYTHING JUST STOPPED. I WAS GOING LESS THAN 10 MPH WHEN IT HAPPENED. SEVERAL LIGHTS CAME ON ON THE DASHBOARD. THE TRACTION CONTROL LIGHT, THE AT LIGHT, THE TPMS LIGHT, AND THE CHECK ENGINE LIGHT. SOMETHING BAD HAPPENED AND THIS COULD HAVE KILLED SOMEONE HAD IT HAPPENED ON THE HIGHWAY. I TURNED THE CAR OFF AND ON AND NOW ONLY THE CHECK ENGINE LIGHT IS ON. I WAS ABLE TO DRIVE IT AGAIN AT THAT POINT.
NHTSA complaint #11176668 — an unverified report by a vehicle owner.
WHEN THE CAR IS PARKED, WITH MY FOOT ON THE BREAK AND THE SHIFT LEVER IN "P" POSITION PRESSING START/STOP BUTTON THE ENGINE SHUTS OFF BUT THE IGNITION REMAINS ON. THIS HAS CAUSED MY BATTERY TO DIE ON TWO DIFFERENT OCCASION DUE TO THIS PROBLEM.
NHTSA complaint #11112222 — an unverified report by a vehicle owner.
FRONT CAMERA SENSOR SYSTEM MALFUNCTION SMART CITY SYSTEM MALFUNCTION FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION HAD TO GO TO DEALER TO HAVE FRONT SENSING CAMERA REPLACED AND SOFTWARE UPDATED. CAR MILEAGE WAS 5,858
NHTSA complaint #11111410 — an unverified report by a vehicle owner.
WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T TURN OFF. I HAVE A VIDEO OF THE CAR ACTING IN THIS ACTION BUT AM UNABLE TO ATTACH IT IN THIS FORUM. I WOULD BE HAPPY TO EMAIL IT.
NHTSA complaint #11099117 — an unverified report by a vehicle owner.
TWO WEEKS AFTER I GOT THE VEHICLE, I WAS DRIVING ON A HIGHWAY DOING SPEEDS OF 45 TO 74. THE DRIVERS LAND CHANGE ASSIST WAS NOT WORKING AS A CAR WAS RIGHT BESIDE ME SEVERAL TIMES I NOTICED AND THE LIGHT WAS OFF. MY SON MENTIONED IT. DEC 22, 2017 2) I WAS DRIVING AT DUSK ON CRUISE CONTROL 74 MPH AND THE CAR SUDDENLY BRAKED AND A WARNING BRAKE! WAS ON THE DASH. I WAS IN THE FAST LANE WITH NO OBJECTS OR CAR IN FRONT.
NHTSA complaint #11081901 — an unverified report by a vehicle owner.
I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE BEEN IN A SERIOUS ACCIDENT WITH MY INFANT IN THE CAR AS I WAS ABOUT TO GET ON THE HIGHWAY. I WAS ONLY ABLE TO GO ABOUT 10 MPH, CAR KEPT REVVING, SPUTTERING AND VIBRATING. ONCE I GOT HOME I SHUT THE CAR OFF FOR A FEW MINUTES. IT STARTS NO PROBLEM BUT SAME LIGHTS KEEP FLASHING AND I FEEL THE WHOLE CAR VIBRATING, I DON'T FEEL SAFE IF THIS CAR. THIS IS A SERIOUS SAFETY ISSUE, CAR IS ONLY 3 YEARS OLD WITH 50,000 MILES ON IT, IT IS NOT NORMAL FOR A CAR TO COMPLETELY LOSE POWER TO THE POINT WHERE IT ALMOST COMES TO A COMPLETE STOP. MAZDA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT BECAUSE OF THIS!
NHTSA complaint #11074704 — an unverified report by a vehicle owner.
WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.
NHTSA complaint #11057879 — an unverified report by a vehicle owner.
THE TRACTION LIGHT AUTOMATICALLY KICKS ON EVEN IF THERE IS NO BAD WEATHER. THE LIGHTS FLASH ON AND THE CAR BECOMES SLUGGISH AS IF THE TRACTION IS ON. I HAVE TO PULL OVER TO TURN THE CAR OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A LEAST 24 HOURS. THIS HAS HAPPENED AT LEAST 5 TIMES. LAST TIME IT HAPPENED 12/14/2017 AND HAPPENED ON HIGHWAY AND I COULDN'T DO ANYTHING UNTIL I GOT OFF THE HIGHWAY.
NHTSA complaint #11054860 — an unverified report by a vehicle owner.
MY COMPLAINT IS IDENTICAL TO COMPLAINT # 10913740. I SPECIAL ORDERED MY CX-5 & PICKED IT UP FEB 2017.DOES NOT SHIFT PROPERLY, REVS UP TO 6000 BEFORE ENGAGING, CAN'T ACCELERATE WHEN I NEED TO (LIKE MERGING ON FREEWAY OR CHANGING LANES). PLEASE SEE COMPLAINT # 10913740 BECAUSE HE DESCRIBES IT BETTER THAN I, A NON "CAR PERSON" CAN. I'VE PUT MY MY GAS FOOT TO THE FLOOR TRYING TO GAIN SOME SPEED SO I WOULDN'T GET REAR ENDED AND IT TAKES, LITERALLY, ABOUT 10 SECONDS TO RESPOND AT ALL. THE DEALER CLAIMS IT IS SHIFTING AS DESIGNED & SAYS THEY CAN'T RECREATE THE PROBLEM. CAR WAS THERE @3600 MILES & THEY TOLD ME THE TECH COULDN'T FIND ANYTHING WRONG WITH THE CAR BUT DID I WANT A DRIVE WITH HIM. I DID ONE, & HE TRIED TO TELL ME THAT REVVING TO 5000 WHEN ON A SMALL INCLINE WAS NORMAL. THIS IS A LIE. I BROUGHT THE CAR BACK AGAIN- IT WAS IN FOR 7 DAYS. 2ND TIME MANUFACTURER INVOLVED, & SUPPOSEDLY ITS ENGINEERS WOULD WORK ON IT. BUT ALL THEY DID IS RUN DIAGNOSTICS (DOESN'T ANYBODY ACTUALLY LOOK AT THE ACTUAL CAR ANYMORE - COMPUTERS DO MALFUNCTION) AND WHAT THEY CAME UP WITH IS THAT I WAS ENGAGING THE GAS AND THE BRAKE AT THE SAME TIME, CAUSING THE CAR NOT TO SHIFT. FIRST OF ALL, MY TINY FOOT COULDN'T BE ON BOTH PEDALS IF I TRIED; SECOND, MY LEFT FOOT IS A CLUTCH FOOT. I AM SO USED TO USING IT ON A CLUTCH ONLY THAT IT DANGLES WHERE A CLUTCH WOULD BE IF I HADN'T BOUGHT THIS STUPID AUTOMATIC 2016 CX-5. SO NOW MAZDA IS SAYING THAT THEIR ENGINEERS & DEALER TECHNICIANS ARE INFALLIBLE AND THEY WILL DO NOTHING FOR ME. MEANWHILE, I AM STUCK WITH THIS POS I BOUGHT FOR $27,000 CASH WHICH IS NOT ONLY DANGEROUS BUT EXTREMELY UN-FUN TO DRIVE DUE TO THE JERKING, REVVING, ETC., WHICH ARE VERY UNNERVING, AND WITH 5000 MILES ON CAR, I SHOULD WANT TO DRIVE IT. INSTEAD I AM DRIVING MY NEARLY 12 YEAR OLD VW SO THAT I CAN GET PLACES SAFELY AND WITHOUT THE JARRING PROBLEM OF THE MAZDA.
NHTSA complaint #11015202 — an unverified report by a vehicle owner.
WHILE DRIVING ON A SLOPE WITH BIT OF CURVE ON A HIGHWAY WHEN I APPLIED A MILD BRAKE TO REDUCE THE SPEED, THE CAR ABRUPTLY MOVED STRAIGHT LEFT AND GOES OFF ROAD. THE BRAKE AND STEERING DIDN'T RESPOND IMMEDIATELY FOR FEW SECONDS AND THE CAR KEEP GOING DOWN OFF ROAD ON A VERY ROUGH TERRAIN. LUCKILY IT STOPPED FEW METERS BEFORE A SHARP FALL.
NHTSA complaint #11013605 — an unverified report by a vehicle owner.